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HDFC Bank Complaints & Reviews

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Updated: Dec 16, 2025
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HDFC Bank reviews & complaints page 466

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A
Ashish Pahariya
Mar 3, 2020
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Address: New Delhi, Delhi

I have purchased iphone 11 on date 04/10/19 from a j retails pritampura new delhi and was entitled for 6000 cashback, its been more than 6 months and i have not received cashback for the same i have called the customer care once but they didn't resolve my problem so i am here for the complaint i also i have the bills and receipts for the same hoping for resolution
My complaint no is - delc[protected]
Apr 17, 2020
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Mar 07, 2020
HDFC Bank Customer Care's response
Dear Customer,

We understand that our bank official Ms. Shikha has contacted you and informed you that cashback points for eligible transaction will be posted to your account in 7 working days.

We wish to inform you that eligible cashback points accumulated on your Debit Card can be redeemed through Netbanking or Phonebanking.

Please follow the below process for redemption of Cashback points through Netbanking:

Login using Customer ID and Password > Click on Debit Cards > Click on Enquire > CashBack Enquiry and Redemption> Select an account > Continue > Confirm total points to be redeemed.

Eligible CashBack requests through Netbanking or Phonebanking will be processed and credited within 2 working days to the same account for which CashBack is requested.

-Zubin
HDFC Bank Customer Assistance
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    Vikas Aghav
    Mar 3, 2020
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    I applied for sbi card ipo dated 2nd march 2020. I gave the mandate through hdfc bank upi on google pay app. My money got blocked in the bank but the mandate acceptance confirmation didn't reach dmat account. Hdfc bank support is not very helpful. I contacted google pay but they are not able to resolve my issue. I might lose a great opportunity of a lifetime to buy stock through ipo. Tell hdfc bank to put my money into savings account from hold
    HDFC Bank customer support has been notified about the posted complaint.
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      sid15
      Mar 3, 2020
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      Address: 410206

      Cancellation of one assist membership

      I am a hdfc bank credit card holder. The bank has auto debited rs. 2599/- from my credit card number ending with 2602 without my concern on date:29/02/2020. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of rs.2599/-

      Oneassist relationship number :
      Name :- siddanth subramanian
      Mobile no. :- [protected]
      Credit card number ending :- 1305
      HDFC Bank customer support has been notified about the posted complaint.
      I have bought my Iphone11 with hdfc bank debit card on 10/10/2019 . As mentioned by HDFC bank ( to receive cashback of 6000 within 120 days from the transactional month end) I haven’t received my cashback till now, it is more than 120 days .

      unauthorized transaction - Comment #3655888 - Image #0
      unauthorized transaction - Comment #3655888 - Image #1
      hruday Kumar's reply, Mar 3, 2020
      Yet to receive cashback even after crossing the deadline . I hope the issue gets resolved and I will get cashback as soon as possible
      Forgot my pin as earlier pin was not required to be entered.so kindly let me know options for new pin.card features are blocked since 20th feb.pls support
      In 2017 I settled a personal loan (settlement amount) from HDFC bank and I took NOC from them. Today I applied for a new loan from other bank and they informed me that still they didnt removed it from CIBIL.
      Loan No. 13659921
      Hi
      I am holding a youth saving account in hdfc bank
      Last month on 16th i have opened an account in hdfc this month there is deduction of 177 brn tax charges without any confirmation . Request to solve the problem .
      I am not able to convert my payment to smart emi. When i tried it said "we regret to inform that your credit card is currently not eligible for insta loan."
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        B
        Bunnyxtian
        Mar 3, 2020
        Resolved
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        Resolved

        Hi guys, i've applied for hdfc credit card all the verification was done. I even got a call from the credit card department from bank side. Still the application status shows in progress. How long it will take to be dispatched. My reffence number is 20c[protected]w1. I'm waiting for it. I would like to know more details regarding this. Thank you very much.
        Apr 3, 2020
        Complaint marked as Resolved 
        HDFC Bank customer support has been notified about the posted complaint.
        Verified Support
        Mar 03, 2020
        HDFC Bank Customer Care's response
        Dear Customer,

        We wish to inform you that an application for credit cards will be considered in line with the bank's internal credit policy and operating/credit processes. You may track your credit card application status in our Bank's website: www.hdfcbank.com under the following path: Personal Products - Cards- Credit Cards - Track your Credit Card.

        -Nadia
        HDFC Bank Customer Assistance
        I want to know my credit card total outstanding balance to close my credit card
        My card is blocked and written off.
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          A
          ashuoct01
          Mar 3, 2020
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          Address: Gautam Buddh Nagar, Uttar Pradesh, 201301

          I have logged the complain and fir against my credit card un-authorize transaction on 5 february 2020 this was the same day in which money was deducted from my account.
          Still i have no clue about this deduction still no responsible answer from hdfc bank. The hdfc bank also add disputed amount in my next statement then i called my rm mr abhay he suggested to pay all amount. I am asking why i pay the amount while it is fault of bank.
          As an aware customer i just want a answer from the bank, is there any responsibility of our data security.

          Kindly assure me when my disputed amount will reverse, because i am not able to pay this amount to the bank which is not used by me. Also i was informed by my rm that my cibil will be down if i will not pay this due amount. This is responsibility of bank not the customer.

          I am very old customer of hdfc bank around 10 year of relationship with bank and i am facing this type of service.
          Kindly resolve this issue on priority and i am not gonna pay the disputed amount.
          Credit card last 4 digit-9645
          Ashish kumar pali
          Email :ashish. Pali.[protected]@gmail.com
          HDFC Bank customer support has been notified about the posted complaint.
          I have been charged an amount of hold of Rs.639
          ACC no : [protected]
          Branch : himayatnagar
          May I know what is the exact reason of this mi revenue hold through gefu ? Why I have been charged an amount of hold ? And would that amount be refunded back into my account ?

          credit card unauthorized transaction - Comment #3655891 - Image #0
          My own car fastag sticker dameged pl replacement my fastag sticker give me immediately
          I am a HDFC bank credit card holder,
          Yesterday I have received a Welcome message from One Assist .
          And also received a relationship number,
          I am not interested about this service
          and don't want this membership. So cancel the membership and refund money.
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            V
            Valued Tutorials
            from Basi, Punjab
            Mar 3, 2020
            Resolved
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            Resolved

            Address: 147001

            I applied for instaloan on credit card but both my loans were rejected and closed. But, they are still charging/deducting emi's. How crazy is this?

            Loan number 1-[protected]
            Loan number 2 [protected]

            Both are closed, no money was credited to my account. Then how can you charge me emis?

            I need an answer asap and need this issue sorted.
            Apr 3, 2020
            Complaint marked as Resolved 
            HDFC Bank customer support has been notified about the posted complaint.
            Mar 03, 2020
            Updated by Valued Tutorials
            Narration Given - CC[protected]XXXXXX6343 autopay SI-TAD
            Reference given[protected]

            This is while trying to deduct money.

            I also received sms few days prior that money will be debited from my account. Glad, I transferred funds to second account of mine.
            Verified Support
            Mar 03, 2020
            HDFC Bank Customer Care's response
            Dear Customer,

            We note that you seek clarification regarding your credit card. We request you to contact our Phone Banking officers at the below URL for further assistance http://bit.ly/2W3BCDD.

            -Nadia
            HDFC Bank Customer Assistance
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              H
              hruday Kumar
              Mar 3, 2020
              Resolved
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              Resolved

              I have bought my iphone11 with hdfc bank debit card on 10/10/2019 in apptronix hyderabad. As mentioned by hdfc bank (To receive cashback of 6000 within 120 days from the transactional month end) i haven’t received my cashback till now, it is more than 120 days. I have asked in apptronix, they said to check with bank. Hope this issue gets resolved and cashback will be credited as soon as possible.
              Mar 19, 2020
              Complaint marked as Resolved 
              Received cashback
              HDFC Bank customer support has been notified about the posted complaint.
              Verified Support
              Mar 03, 2020
              HDFC Bank Customer Care's response
              Dear Customer,

              We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavor to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

              -Anay
              HDFC Bank Customer Assistance
              Mar 05, 2020
              Updated by hruday Kumar
              My reference id[protected]
              I am complaining about the twice deduction of RS 150 at Ghatkopar mall around 4:00 pm today
              Without any notice / OTP, I lost Rs.177 with this message in statement 3RD PARTY CASH TXN INC GST 180220 . I need to understand reason behind.
              I haven't received any Noc for settlement. And the executive provided wrong information by saying after the settlement it will not reflect after 3 months. Where in it didn't happen.. I am following up for Noc for 8 months now. But no response, customer care number is always busy.
              I did not get my cashback after buying i phone11 on 24/12/19. It is been more than 120 days and i paid through debit card one time payment. Please help. Your customer care is also not working. Very disappointing service.
              I am so disappointed. Resolve the issue soon.
              I have bought my iphone11 with hdfc bank debit card on 25/01/2020 in apptronix hyderabad. As mentioned by hdfc bank (To receive cashback of 6000 within 120 days from the transactional month end) i haven’t received my cashback till now, it is more than 120 days. I have asked in apptronix, they said to check with bank. Hope this issue gets resolved and cashback will be credited as soon as possible.
              Cashback not received, not able to contact bank
              I have bought my iphone11 with hdfc bank debit card on 25/01/2020 in apptronix NASHIK. As mentioned by hdfc bank (To receive cashback of 6000 within 120 days from the transactional month end) i haven’t received my cashback till now, it is more than 120 days. I have asked in apptronix, they said to check with bank. Hope this issue gets resolved and cashback will be credited as soon as possible.
              Reply
              I didn’t received my cashback it’s almost more than 5 months now I will not going to pay emi and I want to close my account from hdfc bank Delhi Paschim Vihar branch
              Bought iPhone 11 on 15th Feb 2020. As per HDFC cashback of Rs6000 should have credited in my account within 120 days. But still it is not received. I called hdfc customer care but still my issue is not resolved. Today is July 11. It has been more than 120 days.
              I have bought iphone 11 on march 14 2020 with hdfc credit card. I was told that i will receive 6000 cashback within 120 days but till now I haven’t received anything.. also they told me its no cost emi but I’m being charged extra interest.. what is happening kindly help
              Hello I haven’t received my cash back it’s been 120 days please resolve it as soon as possible
              I have bought my iphone11 with hdfc bank debit card on 3/10/2019 in NYASA – SEASONS MALL Pune. As mentioned by hdfc bank (To receive cashback of 6000 within 16 months from the transactional month end) i haven’t received my cashback till now, it is more than 16 months. I have asked in NYASA, they said to check with bank. Hope this issue gets resolved and cashback will be credited as soon as possible. My number is [protected]
              Mene 30 November 2020 ko Hdfc bank se iPhone purchase kiya. Jisme muje cash back ke liye mana kar diya. Us time cadhback offer tha. Reliance digital - celebration mall, Udaipur (Rajasthan)

              Name Deepak Delawat
              Where can we get the reference number after lodging a compl
              I haven’t received cashback of 6000 for my macbook which i purchased 5 months back through debit card and i phone cashback of 6000 which i purchased 2months back… kindly resolve it
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                Shiva0789
                Mar 3, 2020
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                Address: Uppal, srinagar colony. LFJC college., 500039

                Hi hdfc team,

                I have a salary account with hdfc and i have attached an icici swipe machine to it for business purpose. But unfortunately my business went into losses and i'm help less.
                I have been requested to withdraw the ach debiting from my account to icici merchant services. I have made a settlement through on 17/02/2020, still those people are deducting the know amount 7 times, they are not refunding my amount to till date.

                Please kindly do need full business for future benefits.

                Thanks
                Shiva
                +1 photos
                HDFC Bank customer support has been notified about the posted complaint.
                Cash is debited from my HDFC account but unable to get from atm machine and not reverse transaction message
                rupeshsamk's reply, Feb 20, 2020
                Kindly assist me asap
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                  J
                  Jamin Joy
                  Mar 2, 2020
                  Resolved
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                  Resolved

                  Address: ERNAKULAM, Ernakulam, Kerala, 683541

                  I am an hdfc bank customer for nearly two years. This month (February 2020) bank has debited a sum of rs.891 from my account on annual debit card charges. I was not informed of such a heavy charge on my debit card. I have never asked the bank to provide me with a platinum debit card. I need the bank to take necessary action on this complaint. At least, inform the customers of such charges.
                  Apr 3, 2020
                  Complaint marked as Resolved 
                  HDFC Bank customer support has been notified about the posted complaint.
                  Verified Support
                  Mar 03, 2020
                  HDFC Bank Customer Care's response
                  Dear Customer,

                  The debit card held by you is HDFC Bank Platinum debit card which has an annual fee of Rs. 750+ GST. Please visit the below URL in order to know the features, benefits and service charges of this debit card: https://cutt.ly/TtwYRJY.
                  In case you do not wish to continue with this debit card, you may visit the nearest branch and apply for a regular debit card.

                  Branch locator link: https://cutt.ly/UtwYToR.

                  -Zubin
                  HDFC Bank Customer Assistance
                  I Have ordered food from swifggy like 7 days before any had cancelled the same from Swiggy and they have initiated the refund payment but i havent received the amount any they say that it is pending with your bank and it was like more than 5 days that i haven't received any payment. kindly look into this and refund my payment
                  Tippumahi's reply, Feb 27, 2020
                  **any= and
                  Hi,
                  Myself Vishal Parmar
                  Amount of rs 554.11 has put on hold at 30.12.19 from my account without any reason. When did it will be cleared?

                  I want my money back asap

                  hdfc debit card annual charges. - Comment #3656064 - Image #0
                  ₹86.22 has been Directly debited from my salary account as dir dbt CHG incl GST on 24/02/2020 without any intimation and reason why this amount is deducted.

                  Why is the interest and charges been deducted again and again by the bank and making tcomsukers charged.
                  IRCTC Ticket booked on 09.02.2020 powered by HDFC (copy attached). Cancelled on 10.02.2020. Refunded by IRCTC on 12.02.2020 (copy attached), the amount not refunded to my Bank of India, Mattuthavani Branch, Madurai till date. please do the needful

                  hdfc debit card annual charges. - Comment #3656336 - Image #0
                  hdfc debit card annual charges. - Comment #3656336 - Image #1
                  My HDFC fastag is not working.

                  Unable to login, it shows no record found.

                  When I try to check in the toll plaza it shows blacklisted .

                  Kindly provide support as i am facing very difficulty, or please suggest how to cancel the fastag and get the money back.
                  Hello sir
                  My case no. Is 11347608. Till today no action on malsian branch complaint . Manager and rahul is good person but other staff totly poor service last 6 months
                  I have 5 account in this branch if you not solve my problem i shift my all account to other bank. I have submit compalaint on 14.02.2019
                  Still no work on my complaint
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                    sanju M.V
                    from Bengaluru, Karnataka
                    Mar 2, 2020
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                    Address: 560300

                    I had hdfc fastag which was cancelled in month of dec-2019 for which i received refund of rs.184.38. The fastag was cancelled without removing the blacklisting status. Currently i am using paytm fastag which is going to be replaced as the windshield of my car is replaced. Replacement of paytm fastag isn't happening due to the non removal of blacklisting of hdfc fastag which is already cancelled. Repeated request to hdfc customer care[protected] has gone in vain. Please help me by removing the blacklist at the earliest.

                    Customer id[protected]
                    Valet id[protected]
                    Vehicle reg no-ka55n0207
                    HDFC Bank customer support has been notified about the posted complaint.
                    Verified Support
                    Mar 02, 2020
                    HDFC Bank Customer Care's response
                    Dear Customer,

                    We regret any inconvenience you may have faced request you to contact our customer care team at[protected]Toll Free) and raise request for the same you may also e mail @ at escalations.[protected]@1pay.in

                    -Nadia
                    HDFC Bank Customer Assistance
                    Mar 04, 2020
                    Updated by sanju M.V
                    I have been calling customer care[protected] everyday but nothing has happened in this regards, emails sent to fastag.[protected]@insolutionsglobal.com on 25 Feb 2020 hasn't been answered. Kindly address my concern at the earliest as I am facing lot of hardship and monetary loss for not having a valid fastag. An early resolution in this regard will be highly appreciated.
                    Customer id[protected]
                    Valet id[protected]
                    Vehicle reg no- KA 55 N 0207

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                      S
                      seeratkhan
                      Mar 2, 2020
                      Resolved
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                      Resolved

                      Hello sir/ ma'am,

                      I want to modify my mobile number and add bank details in fastage account. But i want to add other bank details in hdfc fastage. Can we modify the details or close this fastage account and apply for new fastage. How much fastage we apply for on veichle. Kindly confirm me and give me the suggestion so that we updated it as soon as possible.
                      Apr 6, 2020
                      Complaint marked as Resolved 
                      HDFC Bank customer support has been notified about the posted complaint.
                      Verified Support
                      Mar 02, 2020
                      HDFC Bank Customer Care's response
                      Dear Customer,

                      Please email at fastag.[protected]@insolutionsglobal.com or reach Fastag Team directly at [protected] for better assistance.

                      -Anay
                      HDFC Bank Customer Assistance
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                        Rayn Dutta
                        Mar 2, 2020
                        Resolved
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                        Resolved

                        Address: 6,1,raja s.c mallick rd, poddar nagar, jadavpur, kol-32, Kolkata, West Bengal, 700032

                        I was at the hdfc atm at jadavpur near 8b bus terminus where i was threatend by the security guard at the atm, he was interfering in between the transaction while i was inside the atm, his behaviour was very rude and odd.
                        Please take a step for this because he totally doesn't deserves to work the that respective bank and he acts like he owns the place.
                        +1 photos
                        Apr 7, 2020
                        Complaint marked as Resolved 
                        HDFC Bank customer support has been notified about the posted complaint.
                        Verified Support
                        Mar 02, 2020
                        HDFC Bank Customer Care's response
                        Dear Customer,

                        We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavor to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                        -Anay
                        HDFC Bank Customer Assistance
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                          Suguna yentra
                          Mar 1, 2020
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                          amazon prime, money deducted

                          I have received a message without otp or password 999rs was deducted to Amazon1258399 from my credit card ending 7445 but that transaction was not made by me. So I have called to the customer care he responded that it was used for Amazon prime. So please take the action and consider it has fraud transaction and refund the money as soon as possible. If not I will no more account holder in HDFC bank....
                          +1 photos
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                          megathn
                          Mar 1, 2020
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                          Address: Chennai, Tamil Nadu, 600041

                          My Name is SUPRIYA, I am working from home. I used to have an HDFC bank account loan and credit card. Due to heavy loss in the market, I was zero repay anything due to that all my financial transactions stopped then I left for my home town. Then I received calls regularly for loan repay and credit card payment. I do know what to do when I decide to sell one of my properties and want to close all loans. I am pregnant now because of that I am unable to travel then I request my husband to repay all my loan and for credit card, I have SBI and HDFC to both the BANK I have spoken and said need to close and ask for the settlement than from SBI side they have guided everything over phone and they fixed on this date you have to pay this amount then the settlement letter will be generated, I have paid the said amount and on the same day, they have sent me settlement letter through courier and photo through wats app.
                          The same way from HDFC Bank I received a call and ask for the settlement and the guy who spoke to me to pay the amount. I have paid and he said that will take some time for the approval. I was waiting for more than a month suddenly received a call saying that your payment is pending, Then I said I have spoken for the settlement and I paid the amount. The Executive telling me that your card was not closed.

                          Then I called the collection team person who asked to make the payment. His Number is switched off. Now I have raised a complaint and send a mail even to Aditya puri the Owner of the Company no one responded. And one lady from the Grievances team called me and enquire all thing and saying that is your fault do you have proof that we have informed you to make a payment.

                          I was shocked to hear this how Bank people are behaving to the customers to take loans and the credit card they begging like beggars if we Customers are in any issue with the bank want any help no one is there to help.

                          I do know how to solve this issue. I don't have money hereafter to pay anything, Can someone pls help me to solve this issue.

                          Thanks and regards,
                          P Supriya,
                          HDFC Bank customer support has been notified about the posted complaint.
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                            softsathish
                            Mar 1, 2020
                            Resolved
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                            Resolved

                            Address: Bangalore Urban, Karnataka, 562125

                            Hi,
                            My vehicle number - ka01mn8711 was showing blacklist from hdfc since many months, funny part is the wallet was closed, hence i was not able to recharge into that account to remove the blacklist.

                            I tried opting other operators, they were unable to activate their fastag, since it was blacklisted by hdfc, all the money got wasted.

                            Finally, i decided to apply new fastag from hdfc itself, atleast to activate the new one, you will have to remove the old blacklist. But its been more than a week over, still no sms / email from hdfc regarding the new fastag.

                            Please check and update me asap.
                            Apr 3, 2020
                            Complaint marked as Resolved 
                            HDFC Bank customer support has been notified about the posted complaint.
                            Mar 01, 2020
                            Updated by softsathish
                            Please dont ask me to email / reach out the customer care number. Sent enough emails to fastag.[protected]@insolutionsglobal.com and calling the customer care almost everyday since 2 months, did not get any help or positive response till now.
                            Verified Support
                            Mar 02, 2020
                            HDFC Bank Customer Care's response
                            Dear Customer,

                            We regret any inconvenience you may have faced request you to contact our customer care team at[protected]Toll-Free) and raise a request for the same you may also email at escalations.[protected]@1pay.in

                            -Nadia
                            HDFC Bank Customer Assistance
                            Mar 02, 2020
                            Updated by softsathish
                            Hi Nadia,

                            I had sent email to escalations.[protected]@1pay.in, Mamta has replied me to call to the customer care number. But please note, if you check the call history of the customer care with my mobile number you can see i am almost calling them everyday, no use of it till now. All i need is a help to remove the blacklist on my vehicle. Please help me out.

                            -Sathish
                            Verified Support
                            Mar 02, 2020
                            HDFC Bank Customer Care's response
                            Dear Customer,

                            We regret any inconvenience you may have faced request you to contact our customer care team at[protected]Toll-Free) and raise a request for the same you may also email at escalations.[protected]@1pay.in.

                            -Nadia
                            HDFC Bank Customer Assistance
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                              amandeep4991
                              Mar 1, 2020
                              Resolved
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                              Resolved

                              I am a hdfc credit card holder. They deducted 1899 rs. From my credit card for activation of some one assist plan. Within 24 hrs i lodged complaint against this. But they've not refunded my money yet. Except this when their official called me she didn't listen to my point completely. I told them to call me after office hours but to my great disappointment their officials always call me during office time. They are taking a very good advantage of my inability of talking to them during office hours. I clearly told them that i wasn't aware of this kind of plan and when their official called me for activation i thought this is some verification call in addition to this i was in office and voice was not clear. Unfortunately plan got activated now when i am telling them repeatedly i'm not interested in this plan and do cancel the plan immediately they are beating about the bush. I am tired of this mental harassment. I think i have made a huge mistake by taking hdfc credit card. I think i have lost my money and it'll be better for me if i chose to block the credit card after clearing my dues.
                              I request you to understand my situation and help me out.
                              Mar 3, 2020
                              Complaint marked as Resolved 
                              HDFC Bank customer support has been notified about the posted complaint.
                              Mar 03, 2020
                              Updated by amandeep4991
                              Complaint has been resolved. They emailed me and informed me they have credited the amount.
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                                Sarang Kapoor
                                Mar 1, 2020
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                                Few days back, i along with the other student of iit roorkee submitted the application for credit card. The verification and every other thing went smoothly.

                                Even we all received a message stating that the application is approved in principle. Now, on the hdfc website the application status is showing decline. This is the case not only with me but atleast 15 other students who i talked with.

                                How come the application of more than 15 students is declined all at once when the hdfc representatives visited our campus and took the application in person?
                                HDFC Bank customer support has been notified about the posted complaint.
                                Verified Support
                                Mar 02, 2020
                                HDFC Bank Customer Care's response
                                Dear Customer,

                                We wish to inform you that your application has been considered in line with the bank's internal credit policy (which is based on a combination of financial and related criteria and/or statistically determined scores to assess credit eligibility)and operating/credit processes (which include a combination of verifications, credit bureau reports and document verifications). We regret to inform you that we are unable to approve your application as it does not meet the above mentioned internal criteria of the bank. Please be assured that our inability to approve the credit card application does not reflect in anyway on your credit standing or your financial stability.

                                -Nadia
                                HDFC Bank Customer Assistance
                                Mar 03, 2020
                                Updated by Sarang Kapoor
                                Thankyou for your response. However, I not concerned about my credit standing or my financial stability as it hardly affects. I am concerned about the way you manage your application procedure. As far as I know, the representatives of HDFC bank took around 400-500 applications and I hardly got to know that the application of even one is approved.

                                I do like to know that if you collected the data to 500 people and the application is declined for all then the data of the customer is protected or not? It does seem to me that it may be likely a fraud from your end.

                                In another case, you are wasting both your time as well as the customer's precious time. This is never expected from such a reputed bank.
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                                  5hybot
                                  Mar 1, 2020
                                  Resolved
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                                  Resolved

                                  Address: Nagpur, Maharashtra

                                  I have purchased iphone 11 on date 25/10/19 from inspire apple store nagpur and was entitled for 6000 cashback, its been more than 4 months and i have not received cashback for the same i have called the pine labs once but they didn't resolve my problem so i am here for the complaint i also i have the bills and receipts for the same hoping for resolution
                                  Apr 1, 2020
                                  Complaint marked as Resolved 
                                  HDFC Bank customer support has been notified about the posted complaint.
                                  Verified Support
                                  Mar 01, 2020
                                  HDFC Bank Customer Care's response
                                  Dear Customer,

                                  We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavor to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                                  -Anay
                                  HDFC Bank Customer Assistance
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                                    Address: 110058

                                    Dear sir,

                                    Greeting of the day!!!
                                    It is my painful duty to inform you that your customer service team (Fastag devision) is not working as per t he hdfc standards or you can say as per the expectation of customers when we take the name of hdfc.
                                    Sir i am holding two bank accounts, credit card, life insurance policy of hdfc life, medical policy from hdfc ergo, some fd’s and the mutual funds of hdfc in short i...
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                                    Prakash Paiya
                                    from Mumbai, Maharashtra
                                    Mar 1, 2020
                                    Resolved
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                                    Resolved

                                    To hdfc team,

                                    This is to inform you that we have paid full due amount on last month feb 10, then what is the purpose of charging finance charges rs. 522 and rs.90 gst on feb 16th.. Guys after payment of full due and awaiting for card close, it's unnecessary charges deducting from your end. Really frustrating service we facing from your side always. Check the total available credit card, 16k and we paid on feb 10 and after that it's came to rs. 15, 382. I need immediate refund of rs.618 within monday.

                                    Note: faced very frustrating service from hdfc bank. Should i always pay to you? For unnecessary charges?
                                    Apr 3, 2020
                                    Complaint marked as Resolved 
                                    HDFC Bank customer support has been notified about the posted complaint.
                                    Verified Support
                                    Mar 02, 2020
                                    HDFC Bank Customer Care's response
                                    Dear Customer,

                                    We have taken note of your comments expressed with regard to your credit card, you may look forward to receiving a response to your e-mail id in 3 working days. The reference number for this interaction is[protected].

                                    -Nadia
                                    HDFC Bank Customer Assistance
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