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HDFC Bank Complaints & Reviews

2.9
Updated: Apr 15, 2026
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HDFC Bank reviews & complaints page 1132

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V
Vemuru Vijay
from Gurgaon, Haryana
Sep 30, 2017
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On 28/09/2017 i have seen a fraudulent transaction which was happened using my credit card for the payzapp wallet which us not authorised by me. On same day i only done 20000 not more than that. Also, hdfc credit card levied an amount of 500 as a fine which is not acceptable. So could you please investigate further and resolve this issue as soon as possible.
HDFC Bank customer support has been notified about the posted complaint.
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    V
    Vemuru Vijay
    from Gurgaon, Haryana
    Sep 30, 2017
    Resolved
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    Resolved

    I have seen a fraudulent transaction of 10000 using my credit card which was not aithorized by me on 28/09/2017. On same day i have done 20000 to my payzap wallet but the amount which i have specified about 10000 is not authorised by me. Also hdfc levied 500 rupees as a fine on exceeding the limit which is also not accepted. So, please do a proper investigation and resolve the issue asap.
    Oct 31, 2017
    Complaint marked as Resolved 
    HDFC Bank customer support has been notified about the posted complaint.
    Verified Support
    Sep 30, 2017
    HDFC Bank Customer Care's response
    Dear Customer,
    Kindly mail us at [protected]@hdfcbank.com from registered email ID along with credit card number, issue details, transaction details, date/time of transaction and your registered contact details mentioning reference Id TTU[protected] in the subject line. The concerned department will assist you.
    -Manoj
    HDFC Bank Customer assistance
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      A
      Arvindraja
      from Bengaluru, Karnataka
      Sep 30, 2017
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      Address: 560016

      "dear applicant your hdfc bank credit card app ref no [protected]s2 is approved in principle subject to internal checks" i got this message 2 days before. When i tried to track, nothing shows in the tracking page. I friend also applied with me. But he got the card. Please tell me about my status. Kindly update my status as soon as possible. Thanks
      HDFC Bank customer support has been notified about the posted complaint.
      dear sir mujhe apne credit card mein new mobile numer add karana hai mein kaise add karoon
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        B
        Baskarkannan
        from Jayamkondacholapuram, Tamil Nadu
        Sep 30, 2017
        Resolved
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        Resolved

        Address: Chennai, Tamil Nadu, 600049
        Website: [email protected]

        Hi,

        This is baskar t kÂ

        I have transferred 5000 26th sep'17 from payzapp to my axis bank (Am wrongly entered my account number). The transaction failed. But money debited from payzapp and i didn't receive it to my bank account.
        When i will get the refund?

        The mobile number i used in payzapp account is [protected].

        I have attached the screen shot of the transaction.

        Kindly resolve this issue as soon as possible.

        Please revert soon for below mentioned my mail id basky. [protected]@gmail.com

        Very urgent that money for my cc payment...

        Thanks.
        Baskar.
        Nov 14, 2017
        Complaint marked as Resolved 
        HDFC Bank customer support has been notified about the posted complaint.
        Verified Support
        Oct 06, 2017
        HDFC Bank Customer Care's response
        Dear Customer,

        As per your query, we wish to inform that the bank account transfer of Rs.5000/- dated 26th September 2017 was failed and the same has been credited to your PayZapp wallet on 30th September 2017.

        -Bejoy
        HDFC Bank Customer Assistance
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          A
          amitchoudhary701
          from Delhi, Delhi
          Sep 29, 2017
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          My account ([protected], manesar, haryana) was debited twice for 177 rupees on 22 sep 2017 and 29 sep 2017. When i went into the detail, i found
          3rd party cash txn inc gst 080917-mir[protected] sep 2017
          3rd party cash txn inc gst 190917-mir[protected] sep 2017.
          Don't know why this deduction was made? Why did this deduction happen without my knowledge? Why no one even informs prior the deduction? Very disappointed about this bad experience with hdfc.
          HDFC Bank customer support has been notified about the posted complaint.
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            K
            Kailash21C
            from Mumbai, Maharashtra
            Sep 29, 2017
            Resolved
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            Resolved

            requesting sanction letter of my personal loan

            Address: Mumbai City, Maharashtra, 400078

            Hi my name is jabakani kailash chopdekar applied for personal loan amounting rs. 6, 00, 000/- in the month of aug 2017 and loan amount was got credited in my icici bank saving account in the month of aug 2017.
            I have not received any loan statement, sanction letter of loan etc. From the bank. Now, i require the mentioned details as well as personal loan schedule statement at the earliest for some specific purpose.

            My...
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            N
            Nageshwar Rao Naik
            from Delhi, Delhi
            Sep 29, 2017
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            Address: Bangalore, Karnataka

            I have receiving 3 phones this morning [protected], [protected], [protected] telling that you are paytm complaint solve purpose we calling and they are asking my debit card no. And theft from my sbi subramanay arcade branch bangalore 1000/-, 2999/- 3999/- this mail is received from bank. Please save me who is these persons thefting.
            My name is v. Nageswara rao naik working in fci. Jayanagar cell.[protected]

            On 8-6-2017 paytm account used from sbi account to paytm account 1000/- not solved, so many time given complaint. May paytm accuount no.[protected]
            To day morning 3 persons called my phone and asking debit card no. And theft my sbi account balance 8000/- they are telling me we are calling from paytm branch.
            29-sep[protected]sep-2017) by debit card
            Othpg[protected]payzapp wallet load bangalore 3, 999.00
            29-sep[protected]sep-2017) by debit card
            Othpg[protected]payzapp wallet load bangalore 2, 999.00
            29-sep[protected]sep-2017) by debit card
            Othpg[protected]payzapp wallet load bangalore 1, 000.00
            I have receiving 3 phones this morning [protected], [protected], [protected] telling that you are paytm complaint solve purpose we calling and they are asking my debit card no. And theft from my sbi subramanay arcade branch bangalore 1000/-, 2999/- 3999/- this mail is received from my bank. Please save me who is these persons thefting.
            My name is v. Nageswara rao naik cell.[protected]

            29-sep[protected]sep-2017) to transfer
            Inb ito5007796 200.00
            29-sep[protected]sep-2017) by debit card
            Othpg[protected]payzapp wallet load bangalore 3, 999.00
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              C
              Chauhan@Arvind
              from Chennai, Tamil Nadu
              Sep 29, 2017
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              Address: Bangalore, Karnataka, 560100

              Hello sir/madam,

              When i applied to online. I receive a call from hdfc credit card services they are told to submit documents to our agent after that agent came to my office and collected all of my documents and signatures then all the procedure of credit card application is completed. Verification completed and waiting for the card. I got to see a disapproved status from their site.
              My cibil score 830.

              Things i am annoyed with...

              1. The reason for disapproval is not at all given.. (Wondering why did they disapprove)
              2. I did not get any sms / call / e-mail regarding the disapproval of credit card
              3. Time spent in this process is completely waste. (Stop giving repeated calls)

              I would like to know the reason as soon as possible..
              My reference num is mentioned below-
              [protected]s2

              Thank you,
              Arvind chauhan
              [protected]
              HDFC Bank customer support has been notified about the posted complaint.
              Hello Team,

              On 12th September my account got debited by Rs885 by the name of DEPOSITORY CHARGES AUG[protected] So please can u let me know that why is the charges getting deducte Please write a revert mail for the same on pooja.[protected]@gmail.com

              Thanks,
              Anubha Rai
              Customer Id: 51695108
              Starting from Jul 2017, every month 10$ is getting debited from my HDFC Credit card ending with 1402 towards membership charges of Amazon Prime. I have not authorized this transaction.
              Please do the need at the earliest to stop this auto debit and recover the amount debited.
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                I
                Isla Ikrami
                from Bengaluru, Karnataka
                Sep 29, 2017
                Resolved
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                Resolved

                Address: Bangalore, Karnataka, 560078

                Dear team,

                Overwhelming amb charges are being levied on my account and deductions are being made even after sufficient funds are available. I would like to have a refund for the deducted amount. Was not expecting this from your bank.
                My account details are as below-
                Nre account
                [protected].
                Mohammed islahuddin ikrami
                Looking forward to good customer service.
                Hope we can continue to do business.

                Thanks,
                Nov 5, 2017
                Complaint marked as Resolved 
                HDFC Bank customer support has been notified about the posted complaint.
                Verified Support
                Oct 05, 2017
                HDFC Bank Customer Care's response
                Dear Customer,

                We have taken up the matter with concerned branch and will respond to you on your registered email id in 5 working days. The reference no for your query is[protected].

                -Bejoy
                HDFC Bank Customer Assistance
                Why you are deduct AMB without any intimation... howcan you give such services...I amnot expecting from hdfc bank to give such services without any intimation...this is very bad experience from you...
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                  S
                  Shivendra33
                  from Pune, Maharashtra
                  Sep 29, 2017
                  Resolved
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                  Resolved

                  Website: Hdfc bank

                  Hlww sir... I get a call from the last two-day three weeks from hdfc bank.. I don't have an account in hdfc still they call me and ask about sachin.. X. Y. Z... I don't remember the full name and they torture me and they said that u r his brother and u r a fraud.. They also using abusing language and they threatening me that u have to suffer from lots of problem in future...
                  I am a middle class engineering student and pursuing my engineering... Nd they calle again and again.. Which mentally pressurizing me and creates a lots of problem to me...
                  The number from which i get a call ;
                  [protected]
                  [protected]
                  [protected]
                  Please resolve my problem sir
                  Oct 31, 2017
                  Complaint marked as Resolved 
                  HDFC Bank customer support has been notified about the posted complaint.
                  Verified Support
                  Sep 30, 2017
                  HDFC Bank Customer Care's response
                  Dear Customer,

                  I'm really sorry to hear that.Please share caller with contact info & the issue on [protected]@hdfcbank.com. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help me track your e-mail. -Manoj

                  -Bejoy
                  HDFC Bank Customer Assistance
                  My name is narender Saharan I am from Sri Ganganagar (Rajasthan), mob.no.[protected], Mene meri sari problem application me type kr di h sir please solve my problem
                  I have HDFC Solitire credit card ending 1390. Bank has activated one assist and they have splinted it into 3 EMI's.
                  I don't want to opt for that policy.please cancel that.
                  Your telecallers forced me to opt for that without giving me proper information about charges for that.
                  Thank you
                  Sheetal
                  I am a HDFC bank credit card holder . The bank has auto debited Rs. 1058.11/- from my credit card number ending with 5471 without my consent. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of Rs.1058.11
                  Dear Smriti,

                  Greetings from OneAssist..!

                  We deeply regret for the inconvenience caused to you & appreciate your patience.

                  We are unable to find any details, requesting you to kindly share the customer ID or registered mobile number.

                  Should you require any further assistance, please reach us at [email protected] or 1800-123-3330.

                  Regards,

                  Brijesh

                  Team OneAssist
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                    S
                    Shivendra33
                    from Pune, Maharashtra
                    Sep 29, 2017
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                    Hlww sir... From last 2-3 weeks i get a call from a number and they said that they are employee of hdfc bank... They mentally torture me and also using abusing language... I am an engineering student and i am pursuing my engineering right now... I don't know why they call me and torture me... It's going to be a really pathetic... I call to customer care of hdfc but there is no response
                    The number from which i get a call is :
                    [protected]
                    [protected]
                    [protected]
                    Plss resolve my problem
                    HDFC Bank customer support has been notified about the posted complaint.
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                      D
                      Dileep Chandravansi
                      Sep 29, 2017
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                      Address: Kutch, Gujarat, 370001
                      Website: www.hdfcbankcom

                      I manish lakhani have third party cheque with amt.90000/-of a/c no[protected] cheque no.91641 gone to home branch for withdrawing but they said they would not allow above 25000/-. As per rbi prevalent guidelines in such case there is no withdrawal limit. The staff are very in cooperative & manager is rude. Please look into the matter take stringent action against the employee every time from the other friends the employees harass
                      HDFC Bank customer support has been notified about the posted complaint.
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                        T
                        Tara Santosh Nair
                        from Mumbai, Maharashtra
                        Sep 29, 2017
                        Resolved
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                        Resolved

                        Address: Mumbai City, Maharashtra, 400103

                        Some documents pertaining to hdfc bank for my father, mr. Sivasankaran nair, was returned back by blue dart after two failed attempts to hand it over to the person concerned. Since my dad had to suddenly go outstation, i requested the courier to hand it over to me when they come to the respective address since i stay very close to my father's house. But i found two chits informing of their arrival and no calls informing me of the courier boy's arrival. Kindly let me know the process of obtaining the documents from the back.

                        The airway bill number is [protected]. Attempts to deliver on 19th and 25th of this month.
                        Nov 3, 2017
                        Complaint marked as Resolved 
                        HDFC Bank customer support has been notified about the posted complaint.
                        Verified Support
                        Oct 03, 2017
                        HDFC Bank Customer Care's response
                        Dear Customer,

                        We regret any inconvenience you may have faced. Request you to write to [protected]@hdfcbank.com with your account number, Type Documents sent( cheque book / Debit Card ) and the reference id TTU[protected]. A bank representative shall contact you as soon as we receive this information.

                        -Bejoy
                        HDFC Bank Customer Assistance
                        Send me details why you have cut off 1000deposit on 23rd sep and due to what reason you have cut off and why, do u cut money due negative balance by adding tax give feed back fast.
                        I am a HDFC bank credit card holder . The bank has auto debited Rs. 1299/- from my credit card number .On contacting they gave me 399 refund, now I am not interested about this service and don't want this membership any more. So cancel the membership.
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                          A
                          ArkaK
                          from Bengaluru, Karnataka
                          Sep 29, 2017
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                          Address: 560048
                          Website: www.hdfcbankdinersclub.com/diners-club-rewardz

                          Product url: www.hdfcbankdinersclub.com/diners-club-rewardz

                          I have been using hdfc diners rewardz card for almost 2 yrs now and spending 30, 000-40, 000 rs per month on average, as hdfc was giving 3 points for spending 150rs with each reward point worth 0.75 rs. Now, i got to know that the points have been reevaluated, post 15th aug, to 0.30 rs. Per point, without intimation!

                          I have 24, 000 points currently whose value decreased by 10, 800 inr. This is how hdfc rewards customers for loyalty!! You ask us to spend by showing some reward value and provide something else?! This is plain cheating and stealing customer's money.

                          I am expecting a refund of the lost money due the revaluation of reward points. Thanks hdfc for looting my money!!
                          HDFC Bank customer support has been notified about the posted complaint.
                          Sep 29, 2017
                          Updated by ArkaK
                          3608XXXXXX2692
                          Sep 29, 2017
                          Updated by ArkaK
                          Card number : 3608XXXXXX2692
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                            B
                            banwarilalsharma62
                            from Delhi, Delhi
                            Sep 29, 2017
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                            Address: Jaipur, Rajasthan, 302019

                            Respected sir,
                            I a banwari lal sharma. I have taken a credit card from from hdfc bank of which full payment has been made to the respective bank. Details of account are :-
                            Account number :[protected]
                            After making the full payment to the respective bank, the bank showed the remark "settled" in cibil and due to which we are facing many problems. So kindly help us in getting no dues certificate.
                            Client number - [protected]
                            HDFC Bank customer support has been notified about the posted complaint.
                            I have been charges Rs177 for this 3rd Party cash txn multiple times within 2 months..
                            Without any information how could this be done... I have been trying to HDFC contact customer care but my call automatically disconnects. I have also sent an email but never heard anything back on it.
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                              P
                              Pavani1508
                              from Delhi, Delhi
                              Sep 29, 2017
                              Resolved
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                              Resolved

                              Address: 560071

                              I used my hdfc debit card to withdraw 5000/- at citi bank, on 29/09/2017at 11:05 but money was not dispensed. I received the slip with ser no.008606stating "0614 dispenser failure". But the money was debited from my account on 29/09/2017. I request you to kindly arrange to get back rs.5, 000/-.
                              The details are as following

                              My hdfc bank account a/c no. Is [protected]
                              Atm location :maruthi infotech centre, 100 feet road, domlur, bengaluru
                              Ser. No – 008606
                              Time _ 11:05hrs
                              Date – 29/09/2017
                              Amount -5000 rs
                              Nov 4, 2017
                              Complaint marked as Resolved 
                              HDFC Bank customer support has been notified about the posted complaint.
                              Verified Support
                              Oct 04, 2017
                              HDFC Bank Customer Care's response
                              Dear Customer,

                              We are working on your concerns vide ref no:[protected] and will get back to you in 5 working days. –Anay

                              -Bejoy
                              HDFC Bank Customer Assistance
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                                S
                                santosh khetavath
                                from Hyderabad, Telangana
                                Sep 29, 2017
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                                Address: 500034

                                I have been charged 767/- from the hdfc bank without any notice and the transaction details says
                                Inter-brn cash chg incl gst 160917-mir[protected]

                                I called the hdfc for the charge back and there was no response from them

                                When i called the customer care or the personal banker they said i can go and raise a request anywhere and this would not affect them as this is the rules. It is up to the branch to mention the charges. And it is customer's issue if they don't know the charges for the transactions.

                                Ridiculous service from hdfc.
                                HDFC Bank customer support has been notified about the posted complaint.
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                                  S
                                  Sagar Bhise
                                  from Mumbai, Maharashtra
                                  Sep 28, 2017
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                                  Address: 411011
                                  Website: hdfc.com

                                  Hi sir,

                                  I applied for a personal loan in a hdfc bank and got it but after few days my documents was illegally used for generating credit card without my prior knowledge. (Without my permission)

                                  Even they started auto debited some amount for pay online bills of my mobile number.

                                  I want to close this this credit card as soon as possible, you can call me on +91 [protected] for further help.

                                  Otherwise i will complaint to concern authority for using my confidential documents without my permission.

                                  Please take immediate actions.

                                  My credit card application number:[protected]w2

                                  Thanks
                                  Sagar bhise
                                  +91 [protected]
                                  HDFC Bank customer support has been notified about the posted complaint.
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                                    D
                                    D.Nageshwarrao
                                    from Vijayawada, Andhra Pradesh
                                    Sep 28, 2017
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                                    Dear sir/madam,
                                    I loaded the money rs 10, 000 from credit card (Lic credit card issued by axis bank) on 27.09.2017 at 1.30p. M. To payzapp.
                                    Credited amount is not came to payzapp and it is shown balance is 0.
                                    But amount is deducted from my credit card and i got the acknowledge of deduction as sms.
                                    Please see that amount to be reached to payzapp balance.
                                    I wrote the mail regarding this to [protected]@payzapp.in but no response. I got system generated mail and i also called payzapp toll free : [protected] number but no response.
                                    I request take the action on hdfc and ask them to return back the balance.
                                    HDFC Bank customer support has been notified about the posted complaint.
                                    We visit to Sector 40-D HDFC Branch And we said to the Branch Manager and to Mr.Shavinder to open the current account of ours bt they both behaved rudely with us and said tht in this branch no current account could be opened
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                                      P
                                      punit5790
                                      from Mumbai, Maharashtra
                                      Sep 28, 2017
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                                      Address: 261206

                                      I am a hdfc bank credit card holder. The bank has auto debited rs. 1299/- from my credit card number ending with 2259. Without my concern on date:28/09/2017 against one assist membership. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of rs.1299/-

                                      Name :- punit kumar
                                      Reg. Mobile no. :- [protected]
                                      Credit card number ending :- 2259
                                      HDFC Bank customer support has been notified about the posted complaint.
                                      Sep 29, 2017
                                      Updated by punit5790
                                      Please hide my complaint publicly, bz i am receiving so many frod call
                                      Sir y my amount debit
                                      Pls refund all inter brn charge
                                      My account number [protected]
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