HDFC Bank Complaints & Reviews

I have opened hdfc sb a/c in thippasandra branch bangalore on 2012 & requested for canceling my sb a/c on 2015 dec with written complaint to front office lady. When i visted 3months later office was been shiffted to new location, where the same lady was been there and asked abt my calcelation process, she told need to check with branch manager & he is nt available now. Then waited for 20mins bt no very poor response. Later visited to same branch after 2 weeks meet branch manager & asked status of my a/c where he asked for acknowledgment for the same where i have nt recvd any thing such. He also told there is negative balance of rs.3520/- without paying that account will nt get canceled if you want i can get waived of rs600 to rs800 so that u can continue using it. I told i[censored] can waive all negative charges i can use it as my salary a/c its nt my mistake of nt canceling the a/c after give writen request also & also came to there is charges of demat a/c, charges for platinum debit card which was been given free of cost to me & not even aware of the charges and have takeny signature with my knowledge. This is my humbel request to hdfc that if all my negative balance to get nullyfy and get me to use it or cancel the a/c permanently if so confirm me & this yime i am very serious abt this issue as a client for ur bank.
Regards
Vinay tn
+91 [protected]

I have bought a mobile 3 month ago samsung galaxy s7 edge in 49900..i have an offer of 10000 cashback ..the mobile store member told i will get those money within 90 days...but i have not got that money...the payment that i gave is from icici bank debit card...but there debit machine was HDFC bank...i have copy of that too...i can give you...plase help what should i do...

I, shruti gupta, having hdfc customer id 63237193 had 1 credit card having number [*protected*].

I got that credit card first time and somehow, i missed my payment of rs.800 only. Mistakenly, i completely forgot that payment.
But when i got mail and realized after some month it got interest of 4000.
I paid all the amount with fine (Total 4000/-) for that mistake so that i can use hdfc credit facilities in future.
But now when i am trying to get new credit card i am not getting that.

Sir, it is a humble request, to please allow me to have new credit card with your hdfc bank. I have my salary account with your bank.
I, promise that no delay of payment would be there in future.
Customer id[protected]
Bank acc. No.- [protected]
Pan card no.- btcpg0645m

Thankyou,
Shruti gupta

When i click on upi in account tab while logged in hdfc mobile app, it says "you are not allowed to do this transaction. Kindly contact your nearest branch". When i click upi option before logging in the mobile banking it goes to "update device" where it shows my mobile no and asks for secret question and answer
When i click the secret question nothing shows up. I could not not change the security question

Dear sir/madam
My name is sandip banote from badlapur i want to close my bike loan account.
My loan account no. 17559706.
I already close my account but some reason i am not pay closing outstanding.
I am ready to settle my account. Contact me by phone or email.
Send me account details

Thanks
Sandip banote
[protected]
[protected]@gmail.com

I take two wheels loan from hdfc bank. Please provide my loan statement. The detail i have got from company is something wrong. I want detail urgent because there is some mistake in loan the amount price is very high. Please understand my problem so immediately resolve my problem. I have some price problem. The information given to us was wrong.

Complaint against - debt recovery manager - mr. Paras sachdeva - ph. [protected]

I had taken a home loan in 2012 from hdfc bank. Due to tight business conditions, i have two home loan instalments due at present. While my payments are also stuck in business and are delayed and that is why my instalments get delayed most of the time. But at the same time, i understand the importance of a home loan and a home. That is why i pay up as soon as i receive payments in my business. I am also paying the interest on the delayed payments and never disputed the same. When my clients don't pay up in time, i don't start harassing them and i don't treat them as thieves. Whereas the recovery team of hdfc bank starts harassing us at every drop of hat. They should advise their recovery team to take up the matter which is legally acceptable and under the norms. Keeping in view of the above, now my husband talks to them and they have started harassing him too. Today one mr. Paras sachdeva, debt recovery manager, phone no. [protected] called up my husband and also my loan guarantor who is my brother. He also got very disturbed. This has been very embarrassing for me and my husband. Kindly let me know the procedure of follow up by hdfc recovery team in case two instalments become pending? Are they allowed to harass and speak to us as if we are thieves. Should i consider sending a legal notice of harassment to the person or to hdfc bank. Till date i have paid instalments for 56 months and instalments for august and september 2017 are pending.

I am unfortunate user of hdfc bank.

I received my credit card bill statement on 4th sept-2017, below is the snap of my bill.

Total amount due
(Rs.) minimum amount due
(Rs.) payment due date
(Dd-mm-yyyy)
58, 899.10 34, 356.79 immediate

And paid the whole bill amount on 6th sept-2017, below is snap;-

06/09/17 ib billpay dr-hdfcve-489377xxxxxx1362 [protected] 06/09/17 58899 18116.9


After paying my bill when i check my credit card balance, it was still -900 rs.
I had word with your credit card call center they said it was charges for over-limit credit amount.

Respected reshma,

Now my concern is :- if hdfc bank wanted to add any additional charges as (Fine, interest and late payment charges) under my account why it was not added when i asked for the full and final amount of my account which i have to pay, i have paid[protected] rs as fine, interest and late payment charges. And i would say that this is unprofessional and absurd behavior of hdfc bank towards their reputed customers.

Reshma, you never forget to drop me remainder email, but you never bother to check the customer's statement and charges. Your team and your useless third party recovery vendor use to continuously call me and harass me for a long time.

You will not believe they directly threaten me by saying recovery team will come to my home and recover the amount. They even don’t have manner to talk with the client, even they never had updated details of my account as they called me even after i made the payment completely.

Is this the way hdfc bank staff works? Before threatening me you can check my previous personal loan which i completed on timely basis by making payment on due dates.

This is the worst service example
.
Respected hdfc manager/ md/ ceo,

I took a loan from hdfc of 2.5 l in december-16. I have emi amount of 6707 rs. Every month.

I bounced the said amount loan for last two month because i have some personal issue.

Your recovery team harassed me by calling and threatening as usual. Please find below pics of their continuous follow-ups.

28th aug-17 was sunday, your team added my number in your automated system, no-one was available there on that day in your office while i picked up the call.

Is this the new way to recover the money or to harass hdfc's reputed clients?

Now, my main concern :-
I agree that i bounced my emi against that you deduct rs. 15310 from my account on 7th sept-2017.
Means, around rs.1896 i paid as bouncing charges, interest and fine.

If you deducted the above mentioned amount from account then why below mentioned amount was debited from my account and post deducting rs15310.

I am not getting why hdfc banks accounting team is working like this and making their client's life miserable

18/09/17 nwd decchg 07/06/17 cardend[protected]mir[protected] [protected] 18/09/17 7.19 229.69
18/09/17 nwd decchg 07/06/17 cardend[protected]mir[protected] [protected] 18/09/17 2.48 227.21
18/09/17 [protected]emi rtn charges-may[protected]mir[protected] mir[protected] 18/09/17 181.1 46.11
18/09/17 [protected]emi rtn charges-may[protected]mir[protected] mir[protected] 18/09/17 13.92 32.19
18/09/17 [protected]emi rtn charges-may[protected]mir[protected] mir[protected] 18/09/17 9.21 22.98
18/09/17 inst-alert chg inc gst jul-sep2017-mir[protected] mir[protected] 18/09/17 17.7 5.28

This is the worst services i have received by hdfc bank, as i have other accounts with different banks but never witnessed such kind of behavior with their clients

Your recovery team call people so many times and literally harass them in such a way that the person who is already going through a bad phase still don’t want to commit suicide, should take that step and commit a suicide.

My dad was hospital since 2 months and that’s why i was unable to pay emi on time.

I know this is my personal issue but i pray to god that you all should suffer this kind of pain.

One more thing if hdfc banks makes profit by debiting one or two penny from public's account then please tell us that bank needs money to pay salary to their employees or meet their expenses, beg us we will happily donate it to you guys.

Dear rbi team,

Hdfc is worst bank and worst service provider.

I have my small firm for which i approached hdfc bank to open current account team, they rejected our request for current account and the reason of rejection was our partnership deed was made on rs.100 stamp paper.

Now please tell me, is hdfc bank is bigger than or more important than pan department of india.
If government of india provided us or helped us with the pan card and if they didn’t find any problems about our documents then who are these people to reject our account.

We opened our current account with yes bank and icici bank using the same documents. And we are happy to do business with them as they care for their clients

Hdfc recovery team has no manners to talk top their clients, they harass & threaten the clients and provoke them to commit suicide.

I wanted to foreclose my new car loan with hdfc after 20 months of regularly paying their emi.
Loan taken on 11.11.2015.

Today i. E 25.09.2017,
I approached hdfc loan division at indra nagar, bangalore to foreclose the loan they want to charge 5.9% prepayment charges on the outstanding principal of rs.2, 21, 786.66
Which is rs.13, 085 (As mentioned in the calculation given by hdfc)

When processing the loan application i was told that there will be no preclosure charges after 6 months of repayment.

The bank executive is asking for a hard copy of that commitment.
I was not given a hard copy at that time.
This is not fair.
Can any one help.

I am a hdfc bank credit card holder. The bank has auto debited rs. 1299/- and auto debited 100/- smart emi fee from my credit card number ending with 3322 without my concern on date:20/09/2017 and 22/09/2017. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of rs.1299+100=1399/-

Name:- subedar tiwari
Email id:- tiwari. [protected]@gmail.com

I hold a credit card of hdfc and my payment got delayed only by a week and i already informed the officials through mail in hdfc department and also i kept my word and made the payment after a week..

But even after informing for a week the hdfc collection agents have tortured and harassed me and gave me an emotional turmoil for such a thing without knowing what kind of client they are dealing with..

They have no sense to speak in a mannered way.. Hdfc has hired some slum guys as third party agents who don't have a little clue as to whom they are talking to when they make a call..

I have received literally 55 missed call within a minute after i blocked away the number and like this i recorded to have received 500+ calls in a day to torture me even after i had officially communicated to hdfc that i would soon make the payment within a week..

I wish to legally lodge a complaint against hdfc for have been treated their clients so ruthlessly without categorizing them while issuing the cards itself..

Hi team
You people keep saying will provide loan with in 4 days or so and am now irritated with this commitment of yours. I have raised a request for personal loan almost one month now and still your people have not completed the request.
Every other day they are coming and saying send this statement send this and that am really irritated now and i will sue you guys until all this is compensated properly. This is like mental harassment to me you guys are giving to me.
I have clearly mentioned that i want loan as soon as possible but am still sending documents to you people every another day.
Please resolved it as soon as possible.

In kasavanahalli hdfc bank allways they make customers to wait for long time. Cuz only one person will be available at teller desk. So can you please allocate 2 persons in the teller desk in this branch.

Most of the time ppl visit branches only for cash deposit and withdrawal. So atleast for this there should be good service and bank should provide and value the customers time.

If this continues then no one is going to visit the branches.

Thanks and regards,

Ravi shanker
Contact : [protected]

Hi,

Account: in[protected]
...
I have made payment to my idfc bank a/c through payzapp and payment got failed but amount got deducted from my balance

Kindly check and refund the balance to my wallet asap

Enclose payment status

Regards
Tarun bankde
[protected]

—
Account: in[protected]

Hi,
I have an hdfc salary account and i am not using the account for last 1year, since i shifted my company. But now when i logged on netbanking it shows negative balance. And there was no notifaction from the bank about this.
As iam not using this account i need to close this. Please take required action and close it as soon as possible.

Account no: [protected]
Name: josia jose
Mob: [protected]
E-mail: [protected]@gmail.com

I have made transaction via hdfc mobile app via upi and amount is not credited in the beneficiary account after 5 days, and when i tried to register the complaint then there is a error, this humiliating, my amount is stuck mid-way and these guys are not responding, i have registered the complaint as well, even customer care guys says it will take 7 days to resolve, # you guys my money is with you for 7 days, i need it for some important purpose,

Just stay away from hdfc these guys are worst.

Earlier i had booked tickets from delhi to portblair from safdarjung airport counter, but due to some unforseen circumstances, i got cancelled the tickets from the safdarjung airport counter on 26/08/2017.
I have paid my ticket charges thru my hdfc credit card "* * * 2203", but till date i have not received my refund of rs. 1, 90, 000/-.
Name: pradeep kumar agrawal
The ticket numbers are as under:[protected], 183, 182 and 187
Refund slip no. 060954
Cancellation date: 26/08/2017
Till date i have not received my payment for the last 30 days. Air india is defeating the purpose of dream of pm modiji and the refund should take no time in digital payment. Please take necessary action. My mobile no. Is [protected]

It is to be noted that as per air india (Mr. Sanjay) had sent the request no. 25 dated 14/09/2017 and some mr. Paresh from hdfc gateway (Mob no. [protected]) is dealing for the refund. Strict action should be taken for such a negligence.

My wife have an account in indusind bank. I went to shastri nagar a block atm. I input 4000 amount. Rupees 4000 deducted from my account but dispenced 2500 only, then i again use atm and widrow 1500 again for my requirement and request mini statent through that atm. I get mini statemement that showing 4000 deducted from accont but actualy i recived 2500from that transaction on 23/9/2017 -9.27am. Kavita
Card no:[protected]. Please refund my 1500. Mobile no [protected]
Thanks to hdfc team

Iam take policy in jun month hdfc people said u pay the policy amount by hdfc credit card nd u have a offer in 0% interest we convert the policy amount by emi.. Still today they didn't convert my emi.. And i call past 3month they didn't atten the call also.. Daily i try 50 time still the didnt atten the call if they atten the call means they answer by unprofessional words (Apadi than panuvom ena vena paniko yarta vena compliant kudu...) like this they are speaking my cibil score was going. Their office - chennai tnagar. Don't buy the policy they are very cheated people.. They giveing fake names also one day they said my name gayathri... One day they said my name is priya one day theu said my name is anitha.

Hdfc contact person
Gayathri - [protected]
Prasanth (Fraud manager) - [protected]
Note : if they pick the call they said any new name or concern person went for meeting (9am to 9pm) or went for lunch in the time of 5pm..

2nd time on dated[protected] rs. 1166=00 withdrawal money rs.1166=00 from my hdfc credit card. Without my knowledge and credit card otp.
On dated[protected] already i have done renewal 2 (Two wheeler policy) and paid rs. 1490=00 from my credit card.
Misuse my credit card card without my knowledge.

Jatinder singh arora
(Retd. Officer)
(Ministery of defence)