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HDFC Bank Complaints & Reviews

2.9
Updated: Dec 9, 2025
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F
fhossain
from Nakur, Uttar Pradesh
Jun 7, 2017
Resolved
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Address: Mumbai City, Maharashtra, 400011
Website: www.hdfclife.com

Dear sir/ madam,
I would like to bring to you kind attention about my policy (Lead reference no. 1-[protected]) which was initiated on dated 05/06/2017. I was misguided by your company agent (Amount of maturity value).

Hence, i am requesting you to stop further process this policy and refund my money as premium has been diducted from my credit card.

I shall be highly grateful to you if you do the needful at the earliest.

My policy details are given below.

Application no.[protected]

Data of birth : 09/01/1978

Phone number : [protected].
Jul 10, 2017
Complaint marked as Resolved 
HDFC Life customer support has been notified about the posted complaint.
Verified Support
Jun 08, 2017
HDFC Life Customer Care's response
Hi, kindly write your issues to us at [protected]@hdfclife.com from your registered Email Id. The concern raised by you will be investigated by us and the response would be shared with you accordingly.
Dear All
This is Dillibabu M.
Company Hdfclife T.Nagar
Emp no 143508
PF No : MH/BAN/211273/128853
I submitted my pf via registered post still I didn't get any pf amount from hdfclife.
can you look at this and help me to get my hard earned money ASAP.
Regards,
Dillibabu M[protected]
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    A
    Amar Singh Rao Ghorpade
    from Kolkata, West Bengal
    Jun 7, 2017
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    Address: Bhopal, Madhya Pradesh, 462042

    Please refer our complaint regarding deduction of an amount of rs.7000/- from the account no.[protected] and [protected] of my nri daughter ku. Deepali ghorpade without our knowledge and unknowing reason.
    Please refund our amount into account at an early date under intimation to me on below mobile number.
    I hereby asure you on behalf of my daughter that we shall maintain the minimum balance in the above both accounts and also we shall have continue the accounts in future please.
    Hoping with good favour.
    Thanking you,
    Yours faithfully,
    Amar s. Rao ghorpade
    F-65, ag classic, netaji hills, kolar road,.
    Bhopal 462042
    [protected]
    [protected]@gmail.com
    HDFC Bank customer support has been notified about the posted complaint.
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      N
      Naresh Badgujar
      from Mumbai, Maharashtra
      Jun 7, 2017
      Resolved
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      Address: Thane, Maharashtra, 421306

      Your executive told me rate of interest for personal loan is 10.99% and processing fees will be 2000, but when i got the loan amount hdfc deducted about 7000 as processing fees and also the roi is 11%.

      Its totally misleading to the customer to sell the product. It is totally unethical.

      Now i try to call bank executive who process my loan now he is not answering my call also not replying to my text.

      My application no. Is 48265278.

      Now i don't want any loan from hdfc, please let me know what is the process to cancel to loan.
      Jul 12, 2017
      Complaint marked as Resolved 
      HDFC Bank customer support has been notified about the posted complaint.
      Verified Support
      Jun 08, 2017
      HDFC Bank Customer Care's response
      Dear Customer,
      We have received your e-mail and will respond to you within 2 working days with reference number[protected].

      -Anay
      HDFC Bank Assistance
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        V
        Veena Raje Chhibber
        from Indore, Madhya Pradesh
        Jun 7, 2017
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        Address: Indore, Madhya Pradesh, 452012
        Website: www.hdfcbank.com

        Dear sir,
        I have invested in sip 10, 000.00 per month through hdfc rau branch indore a few months back. I am new to this investment but was assured that all support will be extended. I was told to invest 5000/ in hdfc prudential and another 5000/ in icici prudential fund. Since then i have been facing problems of no response to my querries.
        I got messages that my application was rejected after a month, when i checked with the bank they had no idea, later they called me to the bank and said it was signature mismatch. I submitted fresh forms.
        Yesterday when i checked with hdfc mutual fund helpline they told me they are receiving only 4000/ pm from my account whereas i was told that 5000/ will be debited.
        I was trying to call the bank but was told all of them are in a meeting. Then i called the number which was provided by hdfc rau saying he is the right person, and when i called him he said he has no idea all he does is open dmat accounts. [protected] name sharukh khan.
        I was told that all investment will be done under hdfc prudential fund but there is no investment seen under this fund.
        I have given nominations but my statement of accounts have no nominations.
        Everytime i call hdfc rau branch they say someone will get back.

        These are the people who misguided me atul porwal [protected]
        Ashish [protected] and its just not possible to get thru the manager. He is more than pm of india.
        All i require is some one to help me understand atleast once about my investments.
        The second fund icici prudential again invested thru the above bank has a unique problem the psw, combination of name and dob is not valid.
        Please help

        Veena chhibber customer id no 22711580 hdfc rau indore
        HDFC Bank customer support has been notified about the posted complaint.
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          A
          Anurag_9671
          Jun 7, 2017
          Resolved
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          Resolved

          Address: Bangalore, Karnataka, 560037

          I am hdfc customer since march 2014, along with the debit card i was also issued credit card, on which i kept on paying my dues sincerely till nov 2015, and then i lost my job with the due of 25 k on pending, still i kept on paying minimum balance to avoid any shot up in pending dues. I kept on paying minimum balance on 29th every month with due date as 4th of every month.

          Few months later i came to know that i have been penalized by finance charges and late fees every month and pending amount with of 49k

          As a result i have stopped paying my emi's from dec 2016 onwards.

          Please do let me know if i qualify for the consumer case, if yes how to get it done.
          Jul 16, 2017
          Complaint marked as Resolved 
          HDFC Bank customer support has been notified about the posted complaint.
          Verified Support
          Jun 08, 2017
          HDFC Bank Customer Care's response
          Dear Customer,

          I request you to share your complete issue, card details, account/customer Id and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

          -Bejoy
          HDFC Bank Customer Assistance
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            S
            Sai shyam
            from Hyderabad, Telangana
            Jun 7, 2017
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            Address: Mumbai City, Maharashtra, Na
            Website: Na

            My credit card is using without my authorization somewhere i have lost 22000 so far in two separate days one is on 18/05/2017 and the other on 04/06/2017 also filed chargebacks blocking my card. Ref no's which i got from phone banker [protected], [protected] as they confirming me that charges were being placed by me. My questions here is it is showing as paytm merchant in unbilled transactions from which device it got placed, which ip they used even check with my telephone authorities for otp did i actually receive my otp for all those transactions because all these are happening without otp consent, even paytm is helpless on this ref : 29207568

            Regards,
            Sai shyam g
            [protected]@gmail.com
            [protected]
            Jul 9, 2017
            Complaint marked as Resolved 
            HDFC Bank customer support has been notified about the posted complaint.
            Verified Support
            Jun 08, 2017
            HDFC Bank Customer Care's response
            Dear Customer,
            We have taken note of your comments expressed with regard to the transaction on your credit card. In view of the same we had requested for Customer dispute form iorder to take it up for suitable review. We request you to download the Cardholder Dispute form from the following link http://www.hdfcbank.com/personal/form_centers/form_centers, and fill in the same by providing us with the details of the transactions (transaction date, transaction amount and merchant name) that you are not in agreement with and also duly signed as per the signature in our records to enable us do the needful. Kindly send the completed form to us at: [protected]@hdfcbank.com and we shall assist you. The reference number for this interaction is 6109787.

            -Anay
            HDFC Bank Assistance
            Jun 11, 2017
            Updated by Sai shyam
            No i didn't any resolution so far on this they are still asking me to submit documents for the transactions which got disputed I am ready to do so.It is on hold for now.I gave a written compliant to the station house officer, cyber crime cell, cyberabad.They asked me to wait till Monday.
            Jun 18, 2017
            Updated by Sai shyam
            Cyber crime did their best part in resolving case they investigated and made the culprit to pay total amount which had taken from me without authorization.Thank you cyber crime and Hdfc.
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              Lino Fernandes
              from Mumbai, Maharashtra
              Jun 7, 2017
              Resolved
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              Resolved

              Address: Mumbai City, Maharashtra, 400031

              Hi team, this is to inform you about the irrelevant behaviour of the hdfc collection agent. Yesterday dated 6th june 2017... The collection agent kishor called and i informed him that i will make the payment of the 2 pending installments but due to some circumstances i wasnt able to do so. Today dated 7th june 2017... The same agent is at my home whilst im at work harrassing my mother stating that he would not leave the house unless and until he gets the payment. When i called his supervisor... Ms ashwini khair... She also spoke abruptly and stated that 1st you make the payment and then talk. The agent went to attack my mother when she retaliated. I would humbly request to take strict actions to such intolerable behaviour. Please do the needful. Thanks and regards... Lino fernandes
              Jul 9, 2017
              Complaint marked as Resolved 
              HDFC Bank customer support has been notified about the posted complaint.
              Verified Support
              Jun 08, 2017
              HDFC Bank Customer Care's response
              Dear Customer,

              I request you to share your complete issue, loan details, account/customer Id and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

              -Bejoy
              HDFC Bank Customer Assistance
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                A
                from Delhi, Delhi
                Jun 7, 2017
                Resolved
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                Resolved

                Address: Pune, Maharashtra, 411014
                Website: www.hdfcbank.com

                First I had blocked my credit card ending with 6407 before 3 months after blocking they had generated bill for the different card number ending with 2407 of 574.5 inr. Then I had call regarding the issue I was asked to send mail for the same to customerservices.[protected]@hdfcbank.com I had mail to them query reference no. [protected]. The n I was asked to send had written letter to close the card along with the diagonally cut card. As I had blocked the card due to lost how I was able to send card to them?
                Then I had mail again and send them letter by DTDC currier services with AWB no. P41483866. Then they had processed my request to close it but I had not received confirmation for the same. They just mail me that card is closed and there is no due on the same.
                Now am asking them for the No Due Certificate but they are not providing me the same and asking me the written request again which I had send them already.
                I want the NO due Certificate and confirmation of the closed card.
                Also they are not providing proper response for the query.
                Jul 9, 2017
                Complaint marked as Resolved 
                HDFC Bank customer support has been notified about the posted complaint.
                Verified Support
                Jun 08, 2017
                HDFC Bank Customer Care's response
                Dear Customer,
                We infer that you seek no due certification towards your credit card. We wish to inform you that we have arranged to send the no due certification to you mailing address available in our records. We assure you that the letter will be dispatched within 2 working days. We deeply regret for the inconvenienc ecaused to you in this regard. For any further clarifications, You may write to us at: [protected]@hdfcbank.com and we shall assist you. The reference number for this interaction is 6109793.
                -Anay
                HDFC Bank Assistance
                I have take the amount of Rs 1000 on 31/05/2017 11:10 AM at KVB ATM saravampatty. I have got the message for withdrawl but cash not dispensed.

                Acc# [protected]

                Saravampattty KVB ATM
                On 18.04.2017, an amount of Rs. 6348.82 was debited in my Credit Card without my consent. Payee was MCAFE Intel Security[protected]

                I lost Rs. 6348.82. Whatever shown in Credit Card Statement, I have mentined above.
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                  S
                  Schristy
                  Jun 7, 2017
                  Resolved
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                  Resolved

                  Address: 560005

                  I had taken a new car loan from hdfc in the month of july 2016. This was initiated by the car showroom however there were many banks that actually offered me loans, but the representative lured me in taking the loan and also promised that that there will be no preclosure charges in case i wanted to close after 6 months. Now i have booked another car and want to close the existing loan, but when i approached your bank i was shocked to hear, as there are asking for a proof for no preclosure charges.
                  Jul 10, 2017
                  Complaint marked as Resolved 
                  HDFC Bank customer support has been notified about the posted complaint.
                  Verified Support
                  Jun 08, 2017
                  HDFC Bank Customer Care's response
                  Dear Customer,

                  I request you to share your complete issue, loan details, account/customer Id and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

                  -Bejoy
                  HDFC Bank Customer Assistance
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                    A
                    aniavi
                    from Kolkata, West Bengal
                    Jun 7, 2017
                    Resolved
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                    Resolved

                    Money didn't carry forward to my new food card

                    Address: Kolkata, West Bengal, 743502

                    I lost my food card and blocked the card. I have the balance of around 6000 in that. I got new food card after applying it but money didn't carry over in my new food card. It's have been around two months still money didn't transfer to my new food card. Please help me in this...

                    Previous food card no-[protected]
                    New food card no-[protected]...
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                    J
                    jayaavk
                    from Chennai, Tamil Nadu
                    Jun 6, 2017
                    Resolved
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                    Resolved

                    Address: Mumbai City, Maharashtra, 639201

                    Hello,

                    I have used my hdfc credit card on the month of sep and did not paid on the particular period. Due to this my card was blocked and i got call on oct5. My old card outstanding was transferred into my new credit card which was inactive. However i have paid my full amount via netbanking on oct7.

                    As my new card also was not activated and old card blocked, i did not care about my credit card and i was out of country by that time. I was thinking that as i did not used my card, i will not get any statement. After return to my hometown i came to know that my credit card statment is showing as 3000+ is due.

                    I have raised this concern many times to customercare, rm, thru mail etc. I did not get proper response regarding this. Because i already have paid including late fee and my card is not active, how come everymonth my bill is generating and getting outstanding. Still my credit card statment is keep generating and shwoing as 5000+.

                    Two days back i came to know via credit card department that oct4th my late fee 700 got generated and that one was not paid. That 700 late fee was not showed during my online payment.

                    Really i was not aware this. Now i am keep getting call from branch managers and saying that if i didnt pay my outsanding, in future, i cannot get loan and etc etc...

                    As i am valid customer, i need proper justification on this. Please arrange for inquiry and stop generating my statement until i get clarification.
                    Nov 28, 2017
                    Complaint marked as Resolved 
                    HDFC Bank customer support has been notified about the posted complaint.
                    Verified Support
                    Jun 07, 2017
                    HDFC Bank Customer Care's response
                    Dear Customer,

                    I request you to share your complete issue, along with your card and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

                    -Bejoy
                    HDFC Bank Customer Assistance
                    My credit card used without my permission yesterday by ZEEK MOBILE, UK
                    Rs.8379.98
                    Sir,

                    I have need my two wheeler loan a/c details and statement.Please give the statement immediatly.
                    AGREEMENT NO:2570817

                    Thanking you

                    Yours

                    K.VISHNU VARDHAN REDDY,
                    UPPAL,
                    HYDERABAD,
                    TELENGANA.
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                      M
                      Mansoor Mutabanna
                      from Mumbai, Maharashtra
                      Jun 6, 2017
                      Resolved
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                      Address: Thane, Maharashtra, 421601
                      Website: www.hdfcbank.com

                      Hi this is mansoor mmotebanna. I have a complaint about my credit card.. Due to my financial conditions i was unable to complete my credit card payment so i call customer card and asked them to make the whole amount into emi's. They said they will make a call back... I call them twice and asked them to do the same.. I did a payment of 18000 as per the last mail received that i have a minimum due of around 15000 so i deposited 18k then i got a msg that 20000 has been deducted. I never know what payment i have to do and this people are keeping increasing the amount without a mail.. M fed up with this kinda services
                      Jul 8, 2017
                      Complaint marked as Resolved 
                      HDFC Bank customer support has been notified about the posted complaint.
                      Verified Support
                      Jun 07, 2017
                      HDFC Bank Customer Care's response
                      Dear Customer,

                      I request you to share your complete issue along with card and registered contact details to [protected]@hdfcbank.com with ref ID-TTU[protected] in the subject line. Will assist you better.

                      -Bejoy
                      HDFC Bank Customer Assistance
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                        S
                        sudipta chanda burman
                        from Bengaluru, Karnataka
                        Jun 6, 2017
                        Resolved
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                        Resolved

                        Address: 700091
                        Website: www.hdfcbank.com

                        I have been using credit card ending 6463 for last 2 years. After getting pregnant on april 2017, i had missed my payment on may 2017, and they have now put a hold on my salary account from hdfc. The credit card manager rimpa das is saying that i will be a defaulter by next bill generation, and then they will deduct whole amount. My may 2017 bill shows rs 48, 713, but now they are asking for rs 81, 000.
                        We have no idea how the amount can increase so much from the last time i paid and the last time i had my statement balance of may.
                        Additional to that, even after repeatedly sending mails and giving my medical issue details, there is still no reply from the hdfc bank.
                        The people who speak to us has been very bad mouthed to me and my husband. They are always saying that the whole amount will be deducted and they will take the amount as necessary.
                        As a result, i am not able to use my money or make the minimum due payment : rs 14, 292 from the account and they are forcibly making me defaulter.
                        Please help to release the account before the due date of 9th june.
                        Jul 8, 2017
                        Complaint marked as Resolved 
                        HDFC Bank customer support has been notified about the posted complaint.
                        Verified Support
                        Jun 07, 2017
                        HDFC Bank Customer Care's response
                        Dear Customer,

                        I request you to share your complete issue, along with your account/card and registered contact details to [protected]@hdfcbank.com with ref ID-TTU[protected] in the subject line. Will assist you better.

                        -Bejoy
                        HDFC Bank Customer Assistance
                        I have provided the mail to [protected]@hdfcbank.com. Please do the needful ASAP.
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                          A
                          aashu_62
                          from Panaji, Goa
                          Jun 6, 2017
                          Resolved
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                          Resolved

                          Address: Pune, Maharashtra, 411032
                          Website: www.hdfcbank.com

                          I have given in writing filling all the forms to close my account but it is still not done and they are still deducting money from my account it has been more than 8-10 months now and the bank deducted the balance which was credited by my previous company as well.

                          Can any one please resolve this for me i have been to the vishrantwadi branch as well for this but even after waiting for 1 hr no resolution was given

                          They were busy handling a client with a fat pocket and ready to overlook some policies as well but in our case no resolution

                          In case any hdfc person reads this please contact me

                          Ashish patare
                          [protected]
                          Jul 8, 2017
                          Complaint marked as Resolved 
                          HDFC Bank customer support has been notified about the posted complaint.
                          Verified Support
                          Jun 07, 2017
                          HDFC Bank Customer Care's response
                          Dear Customer,

                          I request you to share your complete issue, along with account/customer Id and registered contact details to [protected]@hdfcbank.com with ref ID-TTU[protected] in the subject line. Will assist you better.

                          -Bejoy
                          HDFC Bank Customer Assistance
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                            pravakar pravakar
                            from Dimapur, Assam
                            Jun 6, 2017
                            Resolved
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                            Resolved

                            Address: New Delhi, Delhi, 834001

                            I am getting a call from a person who is asked me to buy a lifeinsurance frm hdfc life worth rupess 90000 for 10yrs and get a load of rupees 900000. Then he asked me to go to bharti axa life insurance as hdfc age limit is not as per the required. The no that i am gettng calls from are
                            [protected]
                            [protected]
                            [protected]
                            They have already got me to bharti axa insurance and is asking me to go to hdfc after getting the insurance to get my loan amount. They called me regarding hdfc small term loans for appliances and electronics. And then convinced me to go for this big load amount of 900000. Then they said that they ll give me load of 1080000 and not 90000 for which i have to give a premiuim of 90000 for 12 years and the maturity of the policy wuld also be claimed by them. I. E. A loan at zero percnt of rate of intrest. They asked me for my pan no. And said that they ll check my civil before. Then they said ur civil is ok. Then i asked them for which branch should i visit... They said that its from head office from delhi and dont require any visit from the office except the insurance company.
                            Jul 9, 2017
                            Complaint marked as Resolved 
                            HDFC Life customer support has been notified about the posted complaint.
                            Verified Support
                            Jun 07, 2017
                            HDFC Life Customer Care's response
                            Hi, I request you to be cautious and on guard against such unwanted calls. Also, I would request you not to act on any such information received in the name of HDFC Life, IRDAI and/ or anyone else as HDFC Life will not indulge in such unethical practices to solicit business. The Notice Corner link on the Customer Service section of our website www.hdfclife.com is also updated to create awareness of this issue being faced by the insurance industry, as a whole. Please refer the IRDAI Notice on Spurious Calls by visiting the below mentioned link: http://www.hdfclife.com/irda-public-notice-on-spurious-calls.- Manish.
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                              Rsingh1709
                              from Raha, Assam
                              Jun 6, 2017
                              Resolved
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                              Resolved

                              Address: Ghaziabad, Uttar Pradesh

                              I got a call from various numbers ([protected]. [protected]. [protected]. [protected]. [protected]) as hdfc loan division section. When i enquired about 12lakhs loan, they asked for my pan number and told me ring back by checking my cibil. I got a call next day that i could avail a loan of 1080000/- for which i will have to buy a insurance for same value. The premium would come for about 90000/_ per year for 12 years. The proposal sounded too good to be true. First they offered policy from hdfc life but next day changed to bharti axa. This created suspicion as why would hdfc offer loan on axa policy. On confirming from bank they suggested to beware from these calls.
                              Jul 8, 2017
                              Complaint marked as Resolved 
                              HDFC Life customer support has been notified about the posted complaint.
                              Verified Support
                              Jun 07, 2017
                              HDFC Life Customer Care's response
                              Hi, I request you to be cautious and on guard against such unwanted calls. Also, I would request you not to act on any such information received in the name of HDFC Life, IRDAI and/ or anyone else as HDFC Life will not indulge in such unethical practices to solicit business. The Notice Corner link on the Customer Service section of our website www.hdfclife.com is also updated to create awareness of this issue being faced by the insurance industry, as a whole. Please refer the IRDAI Notice on Spurious Calls by visiting the below mentioned link: http://www.hdfclife.com/irda-public-notice-on-spurious-calls.- Manish.
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                                S
                                sarfroz basha
                                from Bengaluru, Karnataka
                                Jun 6, 2017
                                Resolved
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                                Resolved

                                Address: 560037
                                Website: www.hdfcbank.com/personal/credit_card/cc_track

                                Dear hdfc

                                Please note that i applied for hdfc credit card and got reference no : [protected]s2. I got all verification done at my office and residence too. I got multiple calls at office too for verification.

                                Today got checked in hdfc link showing track your card application. Found the reason as follows.

                                Application reference number
                                [protected]s2
                                Status
                                Disapproved
                                Remarks
                                Disapproval of the credit card application does not reflect in anyway on your credit standing or your financial stability

                                May i know what the reason.

                                Regards
                                Sarfroz basha p
                                Jul 8, 2017
                                Complaint marked as Resolved 
                                HDFC Bank customer support has been notified about the posted complaint.
                                Verified Support
                                Jun 07, 2017
                                HDFC Bank Customer Care's response
                                Dear Customer,
                                We have taken note of your comments expressed with regard to your credit card application and the same is being reviewed as appropriate. You may look forward to receive a response to your e-mail id in 3 working days. We request you to bear with us in the interim. For any further clarifications, You may write to us at: [protected]@hdfcbank.com and we shall assist you. The reference number for this interaction is [protected].
                                -Manoj
                                HDFC Bank Customer assistance
                                Hdfc bank sucks! Got deducted unnecessary charges in the name of Ergo accidental policy without my consent.

                                I'm complaining about credit card - Comment #2750939 - Image #0
                                Sir,
                                I am using hdfc credit card from last 9 years . nearly from last one year
                                monthly statements not received and email update purpose request form given but no response. so plese update my email id and monthly statements. complints two times given but no response.
                                mobile no [protected]


                                thank you
                                mr reddy
                                Your bank management is harassing me
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                                  arul raj1980
                                  from Delhi, Delhi
                                  Jun 6, 2017
                                  Resolved
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                                  Resolved

                                  Credit card settlement issue

                                  Address: 600064

                                  Sir i have credit card in hdfc bank, last 6 months i don't have job right now, so that i have plan settlement my credit card, last 3months the hdfc peoples contact with, i am told to him, pl give the settlement, but the people is not interest to settlement my credit card, they peoples always to confuse me and they are spoke to me, settle this month afterwards they are not contact with me and i called some numbers they are not picking my call....
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                                  Sivakumar Pathiyat
                                  from Aurangabad, Maharashtra
                                  Jun 6, 2017
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                                  Address: 400705
                                  Website: www.hdfcbank.com

                                  I have purchased innova crysta with hdfc auto loan; the vehicle was booked through wasan toyoto; i have opted for state bank of india loan as there was no fore closure involved. However loan executive in wasan toyota convinced me take hdfc loan as they will not charge foreclosure charges after 18 months. Despite of repeated reminders and requests, hdfc is not ready to even provide loan agreement executed between us and even not sure fore closure charges are waived after 18 months.
                                  HDFC Bank customer support has been notified about the posted complaint.
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                                    rashmimanu20
                                    from Dhule, Maharashtra
                                    Jun 6, 2017
                                    Resolved
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                                    Resolved

                                    Address: Yamuna Nagar, Haryana, 135001

                                    I have my women saving account in hdfc bank ltd. They are deducting 115 rupees every quarterly from my account. When i asked about the details of this deduction they said this amount is for programme management fee. I asked that i never authorised this kind of deduction then they said you have to visit the branch to resolve this issue. I have tried to send mail to my customer representative of hdfc bank but mail or not delivering on his mail id.
                                    Amount is deducting from 1 jan 2016.

                                    Kindly help.
                                    Rashmi upadhyay
                                    Jul 8, 2017
                                    Complaint marked as Resolved 
                                    HDFC Bank customer support has been notified about the posted complaint.
                                    Verified Support
                                    Jun 07, 2017
                                    HDFC Bank Customer Care's response
                                    "Dear Customer,

                                    I request you to share your account/customer Id and registered contact details to [protected]@hdfcbank.com with ref ID-TTU[protected] in the subject line. Will assist you better.

                                    -Bejoy
                                    HDFC Bank Customer Assistance"
                                    I, P. Achyutham, have an account with HDFC bank, Mayur Vihar Phase II branch. I am being charges Rs.115.00 quarterly from January 1, 2017, as program management fee in lieu of which I am not being given any benefits. I request that the issue may please be looked into.
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