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HDFC Bank Complaints & Reviews

2.9
Updated: Apr 29, 2026
Complaints 32948
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HDFC Bank reviews & complaints page 1205

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D
Durgesh Kumar Dubey
from Delhi, Delhi
Jun 16, 2017
Resolved
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Address: 110092

Today i went to preet vihar hdfc branch, i asked to open salary account. I showed all required documents like pan and driving licence what ever require for account opening doccuments.
But the branch manager mr. Sanjeev ask this is not enough he directely said we can't open your account adhaar card is must so i said please give me in writen without adhaar card we couldn't open your account.
After to many arguement finally i decided i will lodge complain againt branch manager because this post is very responsible but i saw him he is not a corporate person or well manner person.
I am requesting hdfc bank to terminate these kind of people and give some training to other employees how to handle the customer otherwise your bank name spoil.
Jul 18, 2017
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Jun 17, 2017
HDFC Bank Customer Care's response
Dear Customer,

I request you to share your contact details, complete issue and complete address of the branch visited with the given link: http://bit.ly/1p9RIq0 to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

-Bejoy
HDFC Bank Customer Assistance
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    A
    anupriya10008
    from Chennai, Tamil Nadu
    Jun 16, 2017
    Resolved
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    Resolved

    Loan emi not deducted yet

    Address: Bhopal, Madhya Pradesh, 462022
    Website: www.hdfcbank.com/main.html

    This is my loan id —
    Loan account no:34526995 and my concern is that in my sbi account amount is sufficient but loan emi yet not deducted. I just want to know the reason. There is no mistake from my side yet so there should be no late fee or amount deducted.

    I am paying my loan starting to yet easily so what problem is going on this time

    Please response soon....
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    rahul3344
    from Bengaluru, Karnataka
    Jun 16, 2017
    Resolved
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    Resolved

    Address: Aurangabad, Maharashtra

    Dear sir,
    My auto loan no is 37750312
    The emi of month june is more than regular emi my regular emi is 12783 and the june emi is 13413 thats why in my bank account that amount balance is not their thants why my emi is bounce. But you are not inform before me that amount of emi of june is more than regular emi thats why my emi is bounce
    I have getting msg latter to saying that the amount of our account is less than rs-13413
    Jul 18, 2017
    Complaint marked as Resolved 
    HDFC Bank customer support has been notified about the posted complaint.
    Verified Support
    Jun 17, 2017
    HDFC Bank Customer Care's response
    Dear Customer,

    Please write to [protected]@hdfcbank.com with the below details:
    1) Loan Account number
    2) Name of Loan Applicant
    2) Date of Birth
    4) Contact number
    5) Copy of the letter received.

    -Bejoy
    HDFC Bank Customer Assistance
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      M
      MohamedAzar1988
      from Chennai, Tamil Nadu
      Jun 16, 2017
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      Address: 620001
      Website: www.hdfcergo.com

      The sales team called me for a medical insurance and they told that they explained the benefits about the insurance, i asked them it is possible to cancel the insurance police they told it is possible and full amount will be refunded to your credit card but after cancel request they say if you cancel now you have to pay 2000 and your policy will be canceled and you will not have any benefit otherwise continue till 6 months and after that raise a cancel request i will cancel the policy and refund the half of the amount to the credit card, i cannot believe in this fraud service because they give false commitments and very worst customer service i have ever faced.

      Kindly take a required action on this matter

      My name : a. Mohamed azarudeen
      HDFC ERGO General Insurance customer support has been notified about the posted complaint.
      Mohamudazar1988, As per terms &conditions of policy of any health or any other insurer, there was a free look period of 15 days from the date of receipt of policy document if insured is not satisfied with terms & conditions of policy, the policy can be cancelled within this period, then insurer w/o asking any reasons/questions refund of full premium should be done within maximum period 30 days thereafter.Otherwise refund will be proportionately & question of paymentof premium by credit card or otherwise does not arise at all. In case your request in writing for cancellation of policy falls within free look period, insurer cannot deduct any charges & withheld the same for longer period. This is based on my exiperience with few insurers which may or not be useful to you.
      My salary
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        .
        .hari
        from Hyderabad, Telangana
        Jun 16, 2017
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        Address: Hyderabad, Andhra Pradesh, 500072

        I mr. Rachakonda hariprasad living in hyderabad has been receiving calls from hdfc bank where i even don't have any account and they are using very vulgar language while talking and saying me to pay money for which i did't use. They are saying we will see your end and warning about my family. She said her name as padma, srija. They also said you cannot do us anything, you have to pay. Even though i said that i don't have any account they are giving me warning.
        Jul 18, 2017
        Complaint marked as Resolved 
        HDFC Bank customer support has been notified about the posted complaint.
        Verified Support
        Jun 17, 2017
        HDFC Bank Customer Care's response
        Dear Customer,

        Request you to write to [protected]@hdfcbank.com along with the number on which u have received the calls & from which number, date & time of call and ur contact dtls. Please mention Ref ID- TTU[protected] in the subject line for me to track ur mail & assist you better.

        -Bejoy
        HDFC Bank Customer Assistance
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          A
          atindrasen
          from Hindupur, Andhra Pradesh
          Jun 16, 2017
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          Address: Kolkata, West Bengal, 700026
          Website: HDFC Ltd.

          Customer no. 55376992, mallika sen

          You have deducted t d s of rs. 6776.00 from the interest paid to me against my fixed deposits with hdfc ltd.
          While filing my tax returns it is detected that the 26 as is not showing that you have deposited the tds to the government account.
          You must immediately rectify this so that the tds so deducted appears in the 26 as form.
          If i am further inconvenienced then the matter will have to be raised at the highest level.
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            R
            Rajesh Surase
            from Mumbai, Maharashtra
            Jun 16, 2017
            Resolved
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            Resolved

            Address: Pune, Maharashtra, 411038

            I had salary account of hdfc, when i switched my job, i gave request for account closure, but they refused to close it stating that it is still linked with credit card, which i got removed within couple of days, but still my account has not closed yet and they are charging me non maintenance charges for the same. Even though hdfc claims that this thing can be done from any branch, no brnach of theirs is ready to do the processing and i am getting charged regularly fpr non maintenance. This is really ridiculous.
            Jul 25, 2017
            Complaint marked as Resolved 
            HDFC Bank customer support has been notified about the posted complaint.
            Verified Support
            Jun 17, 2017
            HDFC Bank Customer Care's response
            Dear Customer,

            I request you to share your complete issue along with branch details, your account/customer Id and registered contact details to [protected]@hdfcbank.com with ref ID-TTU[protected] in the subject line. Will assist you better.

            -Bejoy
            HDFC Bank Customer Assistance
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              S
              Shrikanth Krishnamoorthy
              from Pune, Maharashtra
              Jun 16, 2017
              Resolved
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              Resolved

              Address: Pune, Maharashtra, 411014

              I need your help please

              I have been fooled in the name of bharti axa to get loan.

              Was told to. Pay 50k for the policy in the name of loan at 8.5%

              Now policy is taken and they say loan is cancelled.
              Seriously very big fraud.

              They told not to tell the policy ppl that am applying for loan.

              My 2 months got wasted and now they say after 45days ur money would come.
              Seriously what kind of process is this

              And am not getting any mail from them.

              I don't know who's at fault hfdc or bharti axa.

              Was it done just to sell the policy of bharti axa if yes then it's a cheap trick.

              Need help
              Jul 20, 2017
              Complaint marked as Resolved 
              HDFC Bank customer support has been notified about the posted complaint.
              Verified Support
              Jun 17, 2017
              HDFC Bank Customer Care's response
              Dear Customer,

              I request you to share your complete issue, loan application number and contact details to [protected]@hdfcbank.com with ref ID-TTU[protected] in the subject line. Will assist you better.

              -Bejoy
              HDFC Bank Customer Assistance
              Today I got a similar call from HDFC housing finance private limited Delhi. The caller Rohit Sharma, Sr. Customer relationship manager offered me a personal loan at 0% interest against life insurance policy from bharati axa life insurance. Please beware this looks very convincing but it's a fraud... Do not share any personal details like income din bank account details etc.. BEWARE
              i got a call also yesterday from HDFC for the same loan should i proceed or not. Kindly suggest.
              I also full by this trick
              Lady called from HDFC BANK name Aradhana Singh and she force me to buy bharti axa policy and offer a loan..It happened on 27.07.2018. i invested the money in bharati axa policy but till date i don't receive a loan amount.. she picked my calls but every time she given different different reasons.now what should I do.

              Pls help
              Please help

              Yesterday I also got the call from axa life insurance, they ask me to take a policy with premium of worth rs 1 lakh per annum. And they said, against of this policy the hdfc bank will sanctioned me the loan of 10 lakh on 5% of interest rate for 20 years.
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                A
                Amol Gite
                from Naduvattam, Tamil Nadu
                Jun 15, 2017
                Resolved
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                Resolved

                Address: Pune, Maharashtra, 411014
                Website: Www.hdfcbank.com

                Dear sir,
                I amol d. Gite, worked as cse ec - a31703 in hdb fainacial servise ltd. Pune vimannagar 411014,. My doj-09jan 2016, and my date of resigned is 22 may 2017. I submitted my resignation on date 22may, 2017 to the my sales manager mr. Nilesh tarware and it accepted as per my request last date of my releaving the company 22 may, 2017.
                I hearby handover all my company properties, including my id card to my senior manager mr. Nilesh tarware sir. It was great experience working with hdfc bank ltd. I am thankfull my all seniors, coleagues and staff for giving support. But i am not received my f&f settelment and pf payment till date, so i can request you to settle my all dues at the earliest provident fund amount and my last 29 days pending salary.
                This is the humbal request to you kindly provide me information as soon as possible.

                Regards,
                Amol d. Gite
                My mail id - [protected]@gmail.com
                Contact no [protected]
                Hdb fainacial service ltd pune
                Viman nagar pune 411014
                Jul 25, 2017
                Complaint marked as Resolved 
                HDFC Bank customer support has been notified about the posted complaint.
                Jun 15, 2017
                Updated by Amol Gite
                Plz send mi conformation !
                Verified Support
                Jun 16, 2017
                HDFC Bank Customer Care's response
                Dear Customer,
                Please write to pad.[protected]@hdfcbank.com or sagar.[protected]@hdfcbank.com for assistance.
                -Bejoy
                Please send my personnal loan statement
                Loan A/C no:41762203.
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                  B
                  Bhaskar416
                  from Noida, Uttar Pradesh
                  Jun 15, 2017
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                  Address: Gurgaon, Haryana, 122016

                  I applied for personal loan amounting rs. 754000/- in april 2017 and loan amount 482256/- was got credited in my axis bank saving account in the month of april 2017 and remaining amount was send in dd for closing the existing loan. From may onwards i am paying emi auto debit from my saving account.

                  But, till date i have not received any dd, loan statement, sanction letter of loan etc. From the bank. Now, i require the mentioned details as well as personal loan schedule statement at the earliest for some specific purpose.

                  My personal loan accoun no. Is 46902134. The tenure of loan is 5 years.

                  Please help for this?
                  HDFC Bank customer support has been notified about the posted complaint.
                  I have similar complaint and I wanted to know if your complaint was resolved or not?
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                    R
                    raul91
                    from Bengaluru, Karnataka
                    Jun 15, 2017
                    Resolved
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                    Resolved

                    Address: Bangalore, Karnataka, 560093

                    Hello,

                    I did one online purchase recently and requested them to do the refund for rupees - 9, 999 inr. Request your help with the transaction status of the amount. It's been more than 5 days that they confirmed me the transaction but i don't see that in my account.

                    Transaction details -

                    Transaction id: [protected]
                    Refund id:[protected]
                    Card issuer: hdfc
                    Bank txn id: [protected]
                    Parent txn id: [protected]
                    Parent refund id :[protected]
                    Status type: refund_success
                    Settled date:[protected]:47:49
                    Gateway: sbi
                    Cust id: rahul
                    Rrn: 75134837161117035287229

                    Please share me the status of the transaction.
                    Jul 17, 2017
                    Complaint marked as Resolved 
                    HDFC Bank customer support has been notified about the posted complaint.
                    Verified Support
                    Jun 16, 2017
                    HDFC Bank Customer Care's response
                    Dear Customer,

                    I request you to share your account details, transaction details and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

                    -Bejoy
                    HDFC Bank Customer Assistance
                    Hi sir /madam ..my name's simrandeep singh
                    I have joined hdfc bank on 21 january 2016 as cso and resigned on 30th july 2016 ... my employee code was 156816.i want salary slips from 21 feb 2016 to 30 th july 2016 ..plz send it to my email.id [protected]@gmail.com. this is deeply request...
                    Thanks regards
                    Simrandeep singh
                    Emp. Code: 156816
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                      M
                      Mathiyazhagan Rajendiran
                      from Bengaluru, Karnataka
                      Jun 15, 2017
                      Resolved
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                      Address: 600080

                      My self mathiyazhagan r i have been provided service for personal banker by hdfc banck on my saving account, i am really upset with my personal banker ms. Sangeetha who does not respond on call.

                      I hope purpose of such personal banker's is to serve customers but i would say they are of no use.
                      I simply requested for car loan approval and submitted all required documents and now it's pending not able to provide any update what a shame on hdfc facilities.

                      Please take a quick action on the same or let me know if you can't provide services i would rather turn towards other banks.

                      Please find details of ms. Sangeetha. L: personal banker : sangeetha. L
                      Sangeetha l [protected]@mailer. Hdfcbank.net
                      Jul 17, 2017
                      Complaint marked as Resolved 
                      HDFC Bank customer support has been notified about the posted complaint.
                      Verified Support
                      Jun 16, 2017
                      HDFC Bank Customer Care's response
                      Dear Customer,

                      I request you to share your RM details and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

                      -Bejoy
                      HDFC Bank Customer Assistance
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                        B
                        basavad
                        from Gulbarga, Karnataka
                        Jun 15, 2017
                        Resolved
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                        Resolved

                        Address: 581115

                        My hdfc salary account was created in my company when i joined the job and i left the job and stopeed using that account and suddenly my salary account was converted in savings account without knowing me got negative balance -8348 i didnt get any emails.. Now i want close that account with paying single rupee.. Please close my account as soon as possible
                        Jul 17, 2017
                        Complaint marked as Resolved 
                        HDFC Bank customer support has been notified about the posted complaint.
                        Verified Support
                        Jun 16, 2017
                        HDFC Bank Customer Care's response
                        Dear Customer,

                        I request you to share your account details and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

                        -Bejoy
                        HDFC Bank Customer Assistance
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                          P
                          piyushnsit17
                          Jun 15, 2017
                          Resolved
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                          Resolved

                          Address: New Delhi, Delhi, 110037

                          Hi team,

                          Today i saw that 999 rs. Have been deducted from my account on account of demat account charges.
                          I had contacted your team for demat account around 10th of april and i was told that my demat account will be created within a week. How ever my demat account was not opened even in two weeks and later i received a message that my application was rejected.

                          I now got my account opened outside hdfc and without any intimation after two months i. E. 14th of june you have debited 999 rs. From mmy account on account of demat account charges.

                          I do not want to get my demat account opened with hdfc. Please close his account and refund my money. I am highly disappointed by the service provided by hdfc.

                          Please refund my money asap to my account.

                          Thanks
                          Piyuush agarwal
                          Jul 17, 2017
                          Complaint marked as Resolved 
                          HDFC Bank customer support has been notified about the posted complaint.
                          Verified Support
                          Jun 16, 2017
                          HDFC Bank Customer Care's response
                          Dear Customer,

                          I request you to share your account details and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

                          -Bejoy
                          HDFC Bank Customer Assistance
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                            A
                            Anthony NIrmal
                            from Hosur, Tamil Nadu
                            Jun 15, 2017
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                            Address: Bangalore, Karnataka, 560021
                            Website: Ecs redoposited

                            Sir,
                            Please refer to my loan account number#39703054
                            It has been intimated through sms that the ecs payment has not been realised and it is being redeposited. The question of non clearance does not arise because there is sufficient balance in the acount. If there is any other reason, both the banks should sort this out between themselves.
                            An early action is requested.

                            Kindly revert back @ [protected]@gmail.com
                            [protected]

                            Thank you
                            HDFC Bank customer support has been notified about the posted complaint.
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                              G
                              galande
                              from Bengaluru, Karnataka
                              Jun 15, 2017
                              Resolved
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                              Resolved

                              Address: Pune, Maharashtra, 411021
                              Website: hdfcbank.com

                              I have applied for car loan through net banking. My loan account number is 4520561. I did not book my car. I want to cancel my car loan. Date of incident will be 12th or 13th of june. I got a call from car loan person from hdfc bank but i tell them my car planning will be in the month of dec. He replied, that offer is only for 7 days, but now emi table shows active on my loan account details. It will be deactivate automatically or what's the procedure for next.
                              Jul 26, 2017
                              Complaint marked as Resolved 
                              HDFC Bank customer support has been notified about the posted complaint.
                              Verified Support
                              Jun 17, 2017
                              HDFC Bank Customer Care's response
                              Dear Customer,

                              Our team has made a note of your concerns and will contact you soon with an update on your issue with in 3 working days on your register e mail ID.

                              Case is pending with Reference number for your query is[protected].

                              -Anay
                              HDFC Bank Customer Assistance
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                                A
                                from Mumbai, Maharashtra
                                Jun 15, 2017
                                Resolved
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                                Resolved

                                Address: Thane, Maharashtra, 401105
                                Website: www.hdfcbank.com

                                I am a hdfc bank customer since more then a year. I am having a good tranjection as well. Now i want to approach bank for some personal loan. I visited mira road kanakia branch yesterday. But there is no one to attend me. After some time one person told me that you coordinate with sachin bcz he is looking pl dept. So i called him but he is not responded well. He told me to confirm about my eligibility in 10 min but since yesterday after so many reminder he is unable to contact me. This hurts lot that if customer like me facing this kind of negligence.
                                Jul 25, 2017
                                Complaint marked as Resolved 
                                HDFC Bank customer support has been notified about the posted complaint.
                                Verified Support
                                Jun 16, 2017
                                HDFC Bank Customer Care's response
                                Dear Customer,

                                I request you to share your branch details and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

                                -Bejoy
                                HDFC Bank Customer Assistance
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                                  A
                                  akash762
                                  from Pachperwa, Uttar Pradesh
                                  Jun 15, 2017
                                  Resolved
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                                  Resolved

                                  Address: Mainpuri, Uttar Pradesh, 205001
                                  Website: Hdfc bank

                                  Myself manoj yadav account holder of hdfc bank. I have applied for car loan and submitted a documents with hdfc employee mr faraj nakvi [protected] in hdfc mainpuri city branch. Bank is not giving back my documents back to me as i am following them from last 2 months for my documents. As i get to know they have also applied for gas connection and sim cards. Please help me out from this fraudulent activities

                                  Manoj yadav
                                  [protected]
                                  Jul 20, 2017
                                  Complaint marked as Resolved 
                                  HDFC Bank customer support has been notified about the posted complaint.
                                  Verified Support
                                  Jun 16, 2017
                                  HDFC Bank Customer Care's response
                                  Dear customer,
                                  As we are unable to locate details of your application with the information provided in your e-mail, please provide us the details requested below to enable us assist you further.
                                  Loan Reference Number/ Application Number
                                  Name of the Applicant (as it appears in your Loan application form)
                                  HDFC bank account number ( In case you hold account with HDFC Bank)
                                  Your Address
                                  Your contact number(s)
                                  Type of Loan (e.g. Personal/Express Loan Plus/Auto )
                                  Amount of Loan
                                  Name of the Direct Selling Associate/Sales person (if available)
                                  Contact Numbers of the DSA/Sales person (if available)
                                  Date on which Loan Application was collected
                                  List of other Documents Collected
                                  Any communication from the DSA
                                  Providing a quick update and satisfactory resolution is a matter of commitment for our Bank. We will revert very quickly once the information is provided in the given format.

                                  -Bejoy
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                                    A
                                    Akhila Aravind
                                    Jun 15, 2017
                                    Resolved
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                                    Resolved

                                    Address: Thiruvananthapuram, Kerala
                                    Website: HDFC.com

                                    I had a loan with hdfc bank and the last emi is in the month of june. I have been paying this emi from my sbi account since then. However the person who processed my loan papers, provided the ecs end date incorrectly without checking the working day as 4th june 2017 - sunday. Due to this reason ecs was not processed by sbi as it was on sunday. Now hdfc bank is demanding bouncing charge for the mistake happened from their employee.
                                    Jul 25, 2017
                                    Complaint marked as Resolved 
                                    HDFC Bank customer support has been notified about the posted complaint.
                                    Verified Support
                                    Jun 16, 2017
                                    HDFC Bank Customer Care's response
                                    Dear Customer,

                                    I request you to share your complete issue, staff details and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

                                    -Bejoy
                                    HDFC Bank Customer Assistance
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                                      G
                                      goru8267
                                      from Ludhiana, Punjab
                                      Jun 15, 2017
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                                      Address: Fazilka, Punjab, 152123

                                      I am user of hdfc credit card from past one month. Last month i got charges from hdfc bank about one assist mfee which is didnot opt for. After long conversation one assist refunded my money. But now hdfc bank convert my one assist fees into emi and make processing fees of 115₹. On talking with customer care they told me that we refund your money on your new bill cycle. But they didnot refund my money till now. My registered mobile no. Is [protected].
                                      HDFC Bank customer support has been notified about the posted complaint.
                                      My ecs return but my account money balance thar why is ecs return pl clear my account no.36450272
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