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HDFC Bank Complaints & Reviews

2.9

Updated: Oct 4, 2026

Complaints 32964

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18423

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14541

Good! HDFC Bank values customer feedback and works quickly to address complaints. They handle issues regularly and provide solutions, making customers feel heard and supported, however, we would recommend that HDFC Bank step up their efforts to fully resolve all complaints 👍

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Actually I was not able to understand why still their is linked loan section in my hdfc netbanking app even after i paid the whole outstanding amount with 50days, does it gonna affect mt credit score or something like that? Or its gonna charge me something? Can you please let me know how i can get rid of the same

Oct 16, 2022

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Sep 14, 2022

HDFC Bank Customer Care's response Dear Customer,

Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share your complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

-Anay, Service Manager
HDFC Bank Customer Assistance

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I bought a tractor through HDFC loan. As a farmer and because of my inconsistency in income I failed to pay some EMIs. Due to this i handed over my tractor and they auctioned it. After auction they told me that they have recovered an amount of Rs.243000 and excess amount Rs.31183 will be credited to my account. This story happened on April2022 but till now they didn’t refund me. I approached bank so many times and they collected all documents so many times. Till now no use.

Oct 16, 2022

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Sep 13, 2022

Updated by Vepachetla lakshmi devi Totally fake site. Finally they are asking my personal info

Verified Support

Sep 14, 2022

HDFC Bank Customer Care's response Dear Customer,

Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share your complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

-Anay, Service Manager
HDFC Bank Customer Assistance

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Make merchent payment of rs 50000/_ by debit cards on 1st sep 2022 which sale has been void by the merchant immedetly and merchent told me that the amount will be return in my account in next day. But till today i.e 12 the sep 2022 we have not yet received the same in my account.
Pl do the needful and credit the same in my account .

Oct 17, 2022

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Sep 14, 2022

HDFC Bank Customer Care's response Dear Customer,

Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share your complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

-Anay, Service Manager
HDFC Bank Customer Assistance

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Worst company ever.just take money and never return calls.lost 3lakhs

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I visited to suratgarh hdfc branch for my KYC but your employee behavior is very bad he didn't even listening to me for my problem and told me that my kyc will be done by week but you know that kyc is work for just one day i urgently want to withdraw my money but because of kyc i can't... Kindly help me

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Address: D-04 , Reu Residency, Warje , Pune

Transaction Ref Number:[protected]. Rs. 200/- transaction failed but money debited and not refunded. There is no customer care for hdfc payzapp. The customer care number never gets answered. Try yourself before using this app[protected]. And no response to emails even after reminders. Check google playstore reviews how many people lost money. It works but if there is a failed transaction then it's impossible to get money back. Good luck if you still like to use it.

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Address: Karnal BlueDart office and hdfc Bank

Sir
[protected]., The BlueDart way bill number . I needed the card for some medical emergency in my family and the company is saying it is outside deliverable area in 2022 .

Please help me get me my card .
There is a limit to unprofessionalism .

Regards
Kapil

Sep 12, 2022

Complaint marked as Resolved

The BlueDart company said my area is not deliverable . But they delivered it after complain . Please ask BlueDart or hdfc bank to add 132001 pin in deliverable category . Thank you Regards Kapil

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Sep 11, 2022

HDFC Bank Customer Care's response Dear Customer,

Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share your complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

-Anay
HDFC Bank Customer Assistance

Sep 12, 2022

Updated by Kapil1006kumar Thank you very much .

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I was chatting on telegram my friend Joana Sonia. She is from Ukraine and working in Manchester UK England and they said me i send you surprise gifts and told me you have pay total freight, i have paying Rs. 25000 and they fraud me

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Address: Room no 59 bilding no 02 police headquarters dadar east mumbai 400014

Plz my hold amount returned in my account it's need

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HDFC Bank Customer Care

from Mumbai, Maharashtra

Sep 10, 2022

Verified Support

Dear Customer,

At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TW[protected] along with the requested details and details of the charges for us to help you with the solution.

-Anay
HDFC Bank Customer Assistance

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I had applied for credit card vide application reference no 22G[protected]WA and then verification team call me and confirmed details. After some physical verification to my workplace and my resident.
Thereafter i had got a sms completing processing and given track link. But when i check status my application is decline . Anywhere not showing reason and no any call back. Which number should i call to talk with a person and know my reason.
Application reference no No.22G[protected]WA

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I applied for credit card before vide application reference no 22G[protected]WA and then verification team call me and confirmed details. After some physical verification to my workplace and my resident.
Thereafter i had got a sms completing processing and given track link. But when i check status my application is decline . Anywhere not showing reason and no any call back. Which number should i call to talk with a person and know my reason.
Application reference no No.22G[protected]WA

Sep 10, 2022

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Sep 10, 2022

Updated by Neil1719 Complaint not resolved yet

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On 7th sept 2022 i was booking a train ticket from irctc website by my HDFC debit card. Transaction was successful but my ticket was not booked...when i checked transaction status on irctc website it showed Settled...and refund status as Approved..on 8th sept i received a message from hdfc that your transaction is reversed on your devit card but till yet i haven't received my money.
When will i get my refund kindly please reply.

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HDFC Bank Customer Care

from Mumbai, Maharashtra

Sep 10, 2022

Verified Support

Dear Customer,

At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details and transaction details for us to help you with the solution.

-Anay
HDFC Bank Customer Assistance

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Address: Kormangala, Bengaluru

Hi,

I had purchased an IPad Pro 12.9" through Smartbuy Imagine Store link (https://smartbuy.myimaginestore.com/) in May'2022. At that time, there was a cashback offer on using the HDFC Credit card of Rs. 4000 which was supposed to be credited in 90 days.
It's been more than 100 days and still I have not received any cashback credited to my credit card.

Please help in how can I check the status of the cashback.

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Hey fraud hdfc bank
My name is rakesh katara from Udaipur your hdfc bank has deducted 767 AMD charge and 708 ASD CHARGE 6 TIME IN A DAY SO TOTTAL CHARGE IS 5015/- i want my all money refund in my account and do that cheap activity hdfc Bank
If money will not refund in my account i will take legal action against the bank
Please contact me as soon as possible [protected]

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Dear Sir
Please send me a Copy of the "NO OBJECTION CERTIFICATE" for the Settlement that was done on my HDFC Bank Credit Card.

Oct 11, 2022

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Sep 09, 2022

Updated by u_dushi no resolution received yet. and it shows resolved immediate after filling the complaints. why?

Verified Support

Sep 10, 2022

HDFC Bank Customer Care's response Dear Customer,

Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share your complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

-Anay
HDFC Bank Customer Assistance

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Still I am getting unwanted calls from HDFC. It was escalated many times but no use

Oct 13, 2022

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Sep 09, 2022

Updated by Nageshwar G Issue is not resolved but marked as resolved. Still I am getting unwanted calls

Verified Support

Sep 10, 2022

HDFC Bank Customer Care's response Dear Customer,

Thanks for connecting with us. We are happy to help. Click on https://bit.ly/2Lzhyn3 to submit the complete concern along with the necessary details for further assistance. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

-Anay
HDFC Bank Customer Assistance

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Hi I have requested 3 vouchers from hdfc as per the offer
GCID are
EPR[protected]
EPR[protected]
EPR[protected]

on the voucher terms I read that Offer code can be activated till 31st Jan 2022 but I claimed this vouchers in 25 august 2022

here https://creative.accentiv.co.in/accentiv/2021/EMV-TX/Croma.html

For offer activation I have also sent a SMS – “GCACTto [protected]

But I received no reply neither my card got activated. I tried calling the HDFC Vouher helpline but no customer care is attending my call.
Kindly provide me solution asap

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Address: Coimbatore

1743.68rs debited in my account for ACH debit return charges.. why are you debit this charge in my account i need proper clarification.. and i request refund this amount.. then 561.18 MiREVENUE hold through GEFU held by HDFC and i have attached screenshot for your reference.. so i request to hdfc please convert my account to 0rs minimum balance maintaining account.. it's not a complaint just my feedback pls do the needful ASAP.. thankyou I hope hdfc will do the best of me ... And hdfc is my one of the favourite bank compared to other banking experience

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Address: HDFC Bank Limited

I have my salary account in HDFC Bank from last 7 years. I had Rs 18144/- in my account as on 07/Sep/2022. My total amount of Rs 18144/- has been debited for some charges mentioned as "ACh Debit Return Charges" with out any intimation. I did not authorize those all the charges. The bank has to let us know all the information for each debit and credit. They do not have any right to debit or to keep in negative balance. I want HDFC bank to refund all the amount Immediately. Is this a small amount to debit at a time?

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Hi Team,

Rupees 590 debited from my account on 29 Aug 2022 with narration "INTER-BRN CASH CHG INCL GST 161119-MIR[protected]".

ref no : MIR[protected]
Acc no : [protected]

Can you please check and update the reason for debiting the amount from my account.

Thanks
Vipin Kumar

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HDFC Bank Customer Care

from Mumbai, Maharashtra

Sep 10, 2022

Verified Support

Dear Customer,

Thanks for connecting with us. We are happy to help. Click on https://bit.ly/2Lzhyn3 to submit the complete concern along with the necessary details for further assistance. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

-Anay
HDFC Bank Customer Assistance

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