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HDFC Bank Complaints & Reviews

2.9
Updated: Dec 16, 2025
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HDFC Bank reviews & complaints page 131

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K
Kalyanaraman Balakrishnan
Apr 10, 2022
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Address: 1st Flr, Diya Towers, NGO Colony, GST Rd, Guduvanchery, Kanchipuram, Tamil Nadu 603202

HDFC Deposit machine not working more than a month, but none of them looking the issue
HDFC managers are sleeping I guess

HDFC try to look people usage facilities issues/problem at first priority
Always error - Equipment error

Location
1st Flr, Diya Towers, NGO Colony, GST Rd, Guduvanchery, Kanchipuram, Tamil Nadu 603202
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    Amogh Garud
    Apr 10, 2022
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    Sir as i see there is an amount 1444 on hold on my account showing MiREVENUE HOLD THROUGH GEFU I would request you kindly un hold the same amount as i am in need of cash my account no is[protected] IFSC code - HDFC0000474
    Awaiting your postive response thank you.
    HDFC Bank customer support has been notified about the posted complaint.
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      M
      Mangal Awasthi
      Apr 10, 2022
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      Address: chenni
      Website: www.hdfcbank.com

      Hi team
      i want to cancile my restructure on my card but no one giving proper
      answer from customer care .i m very upset and still i m waiting for bank response .and i m telling to bank plz send me EMI shedule but nothin response.
      Apr 20, 2022
      Complaint marked as Resolved 
      still i m waiting nothing resolve
      HDFC Bank customer support has been notified about the posted complaint.
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        A
        am245895
        from Rajpur, Madhya Pradesh
        Apr 9, 2022
        Resolved
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        Resolved

        Yesterday(8 april 2022) I sended some amount to my father account and after that my bank account has been frozen I am unable to do any kind of transaction .
        Please activate my account as soon as possible because I am unable to do transaction of our daily needs

        Account details :
        Date of issue :[protected] : 18:00 PM
        a/c no : [protected]
        Branch: Ayodhya Bypass
        Name : Ankit Kumar mishra
        Apr 11, 2022
        Complaint marked as Resolved 
        Bank has told us the reason for blocking of accounts
        HDFC Bank customer support has been notified about the posted complaint.
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          am245895
          from Rajpur, Madhya Pradesh
          Apr 9, 2022
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          Yesterday(8 april 2022) I sended some amount to my father account and after that my bank account has been frozen I am unable to do any kind of transaction .
          Please activate my account as soon as possible because I am unable to do transaction of our daily needs

          Account details :
          Date of issue :[protected] : 18:00 PM
          a/c no : [protected]
          Branch: Ayodhya Bypass
          Customer ID:[protected]
          Mobile No. : [protected]
          Name : Ankit Kumar mishra
          HDFC Bank customer support has been notified about the posted complaint.
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            A
            Arun kumar P. R.
            Apr 9, 2022
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            My welcome kit has returned undelivered without notification

            Address: Venkatagiri town, Nellore district andhra pradesh

            Hi Banker,

            This is to Inform you that my welcome kit has not yet delivered and still its returned, I don't know to whom you have given the delivery job but I didn't receive any mail or any mobile number which is working to contact whether my delivery is getting delivered I don't know who is that person to deliver my welcome kit I am still waiting for the past 7 days for this kit to deliver but I am getting an SMS on Saturday...
            +1 photos
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            M
            mithilesh0187
            from Hardoi, Uttar Pradesh
            Apr 9, 2022
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            Recently i have applied for hdfc credit card through customer executive. The very same day i have received a text message that your application is processing but the problem is that i tried to check the application status online through "https://www.hdfcbank.com/personal/credit_card/cc_track" - it shows there is no record found.
            My application ref number is - 22A[protected]QP
            HDFC Bank customer support has been notified about the posted complaint.
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              M
              mithilesh0187
              from Hardoi, Uttar Pradesh
              Apr 9, 2022
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              Resolved

              Recently i have applied for hdfc credit card through customer executive. The very same day i have received a text message that your application is processing but the problem is that i tried to check the application status online through "https://www.hdfcbank.com/personal/credit_card/cc_track" - it shows there is no record found.
              My application ref number is - 22A[protected]QP.
              Apr 9, 2022
              Complaint marked as Resolved 
              my issue is solved.
              HDFC Bank customer support has been notified about the posted complaint.
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                S
                shree g kala-kriti
                from Ernakulam, Kerala
                Apr 9, 2022
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                Hi Team,

                I'm Himanshu from Delhi. My request with regards to HDFC bank credit card payment. Since 2 months I've been following up customer care and sent many emails to "[protected]@hdfcbank.com" for cancel the restructured EMI for my credit card. They are not responding it properly and simply respond, it would resolve in 48 hours. Please look into this issue and resolve ASAP.

                Credit card no : last 4 digit 5596
                contact no : [protected]
                HDFC Bank customer support has been notified about the posted complaint.
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                  K
                  Kiran Lodhe
                  Apr 9, 2022
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                  Address: Majle Shahar, Shevgaon
                  Website: Amazon

                  R. No.[protected]
                  +1 photos
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                    1
                    130190267
                    Apr 9, 2022
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                    I have used 'Forgot password' option to reset IPIN with mobile & email. I'm receiving OTP to mobile omce in every t Or 6 attempts But OTP is not being sent to my email id at all. How many more times should I attempt?
                    HDFC Bank customer support has been notified about the posted complaint.
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                      S
                      Satyag12
                      from AURANGABAD, Uttar Pradesh
                      Apr 9, 2022
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                      Resolved

                      Dear HDFC bank team
                      I have made twice payment of credit card bill amount of rs 7458 dated on 9/ 04/ 2022 credit card ending with 8522 mistakes.
                      . Please refund my one payment of 7458
                      As early as possible
                      Yours
                      Valuble customer
                      Satendr praan sih
                      Apr 10, 2022
                      Complaint marked as Resolved 
                      No there is no solution till now . Of twice payment
                      HDFC Bank customer support has been notified about the posted complaint.
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                        H
                        HDFCproblem
                        from Delhi, Delhi
                        Apr 8, 2022
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                        An refund by Amazon was processed on March 16, 2022. The refund reference of the same is[protected]. I have not received the refund in my HDFC savings account till date, it have been over a month now.

                        Despite calling the customer care, vising the closest branch, calling the bank executive multiple times, I have not received any clarity on the issue. The complete disregard to consumer satisfaction at HDFC bank is deplorable.

                        I am awaiting an immediate resolve of this issue.
                        HDFC Bank customer support has been notified about the posted complaint.
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                          S
                          sagarkotturu93
                          from Jamshedpur, Jharkhand
                          Apr 8, 2022
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                          Address: India
                          Website: www.hdfcbank.com

                          Hello,

                          I am K Sagar R/O QT NO G/2/45, Q-Road, Opp South Park, Bistupur, Jamshedpur - 831001. I have a credit card issued by HDFC Bank. Due to COVID situation I lost my job and opted for restructuring of credit card.

                          The bank has charged me interest rate as per the guidelines for the period where I was unable to make the payment.

                          However, once I have made the payment for the whole amount was unable to use the card. I called up HDFC phone banking and spoke to Mrs. Seema Begum and Mr Prasanth and Mr Arindam Basu Phone Banking Department (Reference Number - [protected]).

                          The representative informed me that as per new RBI guideline the card was deactivated after making the payment and I need to apply for new card after 6 months.

                          NOTE: Before making the payment I called the HDFC phone banking to inform them about payment and requested them for concession on interest charged. The executive informed me that two months interest will be waived, however, there was no information provided stating "The card will be made inactive and I need to apply for fresh card after 6 months."

                          As per the terms and condition informed by the bank it is clearly stated that, "In case of any further change in the resolution plan or any terms contained herein, the same shall be intimated to the Obligors and shall be binding on them without any further deed or act or writing on part of any of the Obligors and/or the Bank."

                          Also, please note any decision taken by the bank at their sole discretion should be informed to the customers before implementing. I would have accepted the decision taken by the bank if it was informed to me as stated in Terms and Condition.

                          NOTE: The HDFC Bank representative has accepted that this is a miss from their end, however, there is nothing they can do on this issue. (Please request for phone records of the conversation from HDFC) This is violation of Right to Information Act.

                          I want to ask is this the way to treat customers in India and RTI Act is a phrase used in India to show the world India is a democratic country and every person has the rights for correct information. I have a HDFC account since 2015 and a genuine customer making the payments on time and this is the way they are treating customers after COVID pandemic.

                          Imagine this happening to any illiterate/poor person who just go by the word of bankers and sign the documents given to them.

                          This is a fraud done by HDFC Bank. Please accept my request and take a stern action and provide me the resolution and compensation for the harassment suffered and for the consequences which I will be suffering in future due to this issue.

                          Attaching the terms and condition informed by the bank for restructuring.

                          Regards,
                          Sagar
                          +1 photos
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                            S
                            Soumyabb
                            Apr 8, 2022
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                            Hi,
                            I have added 20k to the payzapp wallet and it is deducted from my saving account but the amount is not added to the payzapp wallet.

                            Need urgent action on this.
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                              A
                              alok2604
                              from Bengaluru, Karnataka
                              Apr 7, 2022
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                              Disbursement is not happening

                              LAN[protected]
                              I have applied for a top up loan 2 months back because one of representative from Bangalore Whitfield
                              name: Rinto KV.
                              Email: [protected]@hdfcsales.com gave me someones number to discuss regarding this. so new guy send me a link to do payment and docs.
                              After full payment and doc submission, I received one approval email.
                              But during disbursement neither Rinto nor anyone now helping to me.
                              So...
                              +2 photos
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                              Pranab Dani
                              Apr 7, 2022
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                              I have made a 300000 rupees of IMPS transaction and got timed out message but the amount got debited from my account and recipient didn't recive the amount, it has been 20 hour neither I got my amount not recipent recived the amount, please help
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                                V
                                vkrshankar.in
                                Apr 7, 2022
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                                Address: HDFC PENSION MANAGEMENT COMPANY LIMITED, 14 FLOOR LODHA EXCELUS, APOLLO MILLS COMPOUND, MUMBAI.400011.

                                PRAN:[protected].

                                Submitted KYC additional documents (as per request) on 1st March 2022 to [protected]@hdfcpension.com. Followed up on 11th Mar 2022. No response.

                                Sent KYC Additional documents on 25th Mar 2022 to kcra.[protected]@kfintech.com and request was forwarded to [protected]@hdfclife.com, [protected]@hdfcpension.com, [protected]@hdfcpension.com. No response till date.

                                To do a KYC verification, I wonder why it takes more than 1 month 1 week ?

                                Could you please report this complaint to my POP service provider HDFC PENSION MANAGEMENT COMPANY LIMITED.
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                                  Kishan Kumar Lot
                                  Apr 7, 2022
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                                  My payment of Rs 1, 770.24 has been put on hold from HDFC side. I don't see any reason to put my money on hold.
                                  I request you to look into this issue and resolve it as soon as possible.
                                  HDFC Bank customer support has been notified about the posted complaint.
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                                    S
                                    Sagar gundale
                                    Apr 6, 2022
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                                    Address: Kalina santacruz east mumbai

                                    Dear sir/ mam

                                    I had taken insta jumbo loan on nov 2022 and i have pre closed the loan 21/3/2022
                                    1. Loan Name: JUMBOLOAN
                                    2. Loan A/c No:[protected]

                                    Plse arrange the noc asap
                                    +1 photos
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