I had purchased product worth 10, 090.5/- On around 2522.75/- credit card down payment and 7568.25/- into 3 EMI @15% interest rate, from Amazon
Transaction date was 12th April (Bill generation date is 17th April), HDFC converted 7568.25 into loan,
Now due to some reason I cancelled the Amazons order,
After that I see 2522.75/- getting reverted and also 7568.25/- reverted back
But another transaction as below appears which suggests loan pre- close, how is that even possible when I did not have the product and cancelled
20/04/2021 MER EMI, LOAN PRECL,[protected] 5076.77 Dr
This debit transaction is really not abide to any of the law as product was cancelled, I request you to return this amount to me
Aug 14, 2021
Complaint marked as Resolved HDFC Bank customer support has been notified about the posted complaint.
Verified Support
May 01, 2021
HDFC Bank Customer Care's response Hi,
Apologies for the inconvenience. Kindly write to grievance.[protected]@hdfcbank.com to share the last four digits of your Credit Card No., along with the registered mobile number & email ID. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.
-Anay
Plan cancelled but still amount not received.