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HDFC Bank Complaints & Reviews

2.9
Updated: Mar 24, 2026
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HDFC Bank reviews & complaints page 251

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A
Akash Vij123
May 3, 2021
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On 1st May 2021 i have made a transaction of Rs 17000/- to one of my Beneficiary A/c but the payment not credited to Beneficiary A.c and also not credited back to my A/c
HDFC Bank customer support has been notified about the posted complaint.
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    A
    Avnas
    May 3, 2021
    Resolved
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    Resolved

    Address: Delhi

    This has reference to the late payment fee and interested charged on my above mentioned credit card statement dated Dec-11/Jan/Feb-12, please note I have not received the credit card statement for the period from December 2011 to February 2012 .Due to the non-receipt of the said statement, I couldn't make the payment on time. but I always make the minimum payment as per call from collection Agency and also requested to him and customer care for bill delivery but they did not got the bill .
    Aug 13, 2021
    Complaint marked as Resolved 
    HDFC Bank customer support has been notified about the posted complaint.
    May 03, 2021
    Updated by Avnas
    have an hdfc bank credit card customer service number[protected] at your Esteemed Bank with an account Number of [protected]. I have been using this account for past five year.

    This has reference to the late payment fee and interested charged on my above mentioned credit card statement dated Dec-11/Jan/Feb-12, please note I have not received the credit card statement for the period from December 2011 to February 2012 .Due to the non-receipt of the said statement, I couldn't make the payment on time. but I always make the minimum payment as per call from collection Agency and also requested to him and customer care for bill delivery but they did not got the bill .
    Verified Support
    May 06, 2021
    HDFC Bank Customer Care's response
    Dear Customer,

    We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://t.co/N2sk0voO2e and share your concern with us. Please mention reference number TT[protected] along with the requested details for us to help you with the solution. Once you receive the auto-generated acknowledgment, please forward the screenshot of the error/transaction/email or SMS.

    -Anay
    HDFC Bank Customer Assistance.
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      K
      Khushbu Bhosale
      May 2, 2021
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      Address: Ramwadi solapur maharashtra

      Why mirevnue charges are deducted
      I want to stop these charges
      HDFC Bank customer support has been notified about the posted complaint.
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        K
        Kapil 922
        May 1, 2021
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        Please cancel the membership of one
        Assist. My credit card is ending with 9915 and my mobile no. Is [protected] and the payment is 1899.I am not taking membership and refund my payment in my account.
        HDFC Bank customer support has been notified about the posted complaint.
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          Siddharth_Sharma
          May 1, 2021
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          Address: Haldwani

          Hey there, Few of my transactions were recently reversed by IQ option and I got messages from HDFC bank regarding this but the amount is not reflecting in my HDFC bank account. Please help me with this.
          I am attaching the screenshot of messages received.
          All the transaction reversed in the screenshot is not reflected in my account.
          HDFC Bank customer support has been notified about the posted complaint.
          Dear Customer,

          We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the transaction details along with your complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

          -Anay
          HDFC Bank Customer Assistance
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            S
            srinivasan thangaraj
            May 1, 2021
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            Resolved

            Address: 315 perumal koil st karaikal medu karaikal 609605

            Sir, I have completed my two wheeler loan.But yet to receive the noc.

            Details
            ----+++++
            Bike no:PY02D4676
            Loan no:00002357
            Aug 12, 2021
            Complaint marked as Resolved 
            HDFC Bank customer support has been notified about the posted complaint.
            Verified Support
            May 04, 2021
            HDFC Bank Customer Care's response
            Dear Customer,

            We request you to ask the loan holder to write at Grievance.[protected]@hdfcbank.com with correct loan number to check and assist you further.

            -Nadia
            HDFC Bank Customer Assistance
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              M
              Mohiuddin ansari
              May 1, 2021
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              I want to request you through this mail that i have cleared all my dues/outstanding in feb 2021 of credit card no [[protected]] of rs 175248.00. And hence no outstanding is remaining on my card. As of last year this account was settled but as this was affecting my cibil i have cleared all the amount that was left So i request you kindly remove/withdraw the written-off from cibil and provide noc for the same as soon as possible. As of now it is reflecting in my civil.i have been mailing continuosly from last month but nothng has been updated yet
              please do the needful i m in great need of it
              HDFC Bank customer support has been notified about the posted complaint.
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                K
                kawthekarajinkya
                May 1, 2021
                Resolved
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                Resolved

                I had purchased product worth 10, 090.5/- On around 2522.75/- credit card down payment and 7568.25/- into 3 EMI @15% interest rate, from Amazon

                Transaction date was 12th April (Bill generation date is 17th April), HDFC converted 7568.25 into loan,
                Now due to some reason I cancelled the Amazons order,
                After that I see 2522.75/- getting reverted and also 7568.25/- reverted back

                But another transaction as below appears which suggests loan pre- close, how is that even possible when I did not have the product and cancelled

                20/04/2021 MER EMI, LOAN PRECL,[protected] 5076.77 Dr

                This debit transaction is really not abide to any of the law as product was cancelled, I request you to return this amount to me
                Aug 14, 2021
                Complaint marked as Resolved 
                HDFC Bank customer support has been notified about the posted complaint.
                Verified Support
                May 01, 2021
                HDFC Bank Customer Care's response
                Hi,

                Apologies for the inconvenience. Kindly write to grievance.[protected]@hdfcbank.com to share the last four digits of your Credit Card No., along with the registered mobile number & email ID. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

                -Anay
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                  D
                  deepak jain7676
                  Apr 30, 2021
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                  Vijay stores, hdfc bank and reliance stores all told me that i[censored] buy 2 iphone then i can get 2 times cashback. So i brought first iphone on dec 2020 from reliance stores and 2nd iphone from vijay stores on jan 2021 but now i got cashback only one times. Please help me to get 2nd phone cashback
                  Aug 6, 2021
                  Complaint marked as Resolved 
                  HDFC Bank customer support has been notified about the posted complaint.
                  Dear Customer,

                  We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavor to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                  -Anay
                  HDFC Bank Customer Assistance
                  deepak jain7676's [Complaint's author] reply, May 4, 2021
                  I cant see reference number.
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                    D
                    Dkae
                    Apr 30, 2021
                    Apr 3, 2025
                    This thread was updated on Apr 3, 2025
                    Resolved
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                    Resolved

                    ACH debit return charges

                    I have a salary account with hdfc bank. I have started with sip in mutual funds (Groww) using auto-pay option. But i didn't have sufficient balance in sip date so i have been charged ach debit return charges of rs 590 is deducted from my account and now my balance is showing -1073 rs on 30/04/2021.

                    I have called customer care and they told me that this amount is deducted because of payment bounce.

                    I have never...
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                    U
                    Urmila Menon
                    Apr 30, 2021
                    Resolved
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                    Resolved

                    I am an NRI. I am linking my ETMONEY account with my HDFC account. But I am unable to receive the OTP on my Hong Kong number which is the update number given in the bank. Please let me know what can be done.
                    Aug 6, 2021
                    Complaint marked as Resolved 
                    HDFC Bank customer support has been notified about the posted complaint.
                    Dear Customer,

                    We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavor to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                    -Anay
                    HDFC Bank Customer Assistance
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                      annapureddy mounika
                      Apr 30, 2021
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                      The Bank has charged me Rs 885 for Depository charges on Demat account which isn't used by me. Please take the needful action or let me know what needs to be done from my side. Reference Number as provided by the bank :58326851
                      HDFC Bank customer support has been notified about the posted complaint.
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                        R
                        rkoduri
                        Apr 29, 2021
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                        Address: Krishna Colony

                        Hi i have booked iphone 11 in amazon with emi but after 30 min I have cancelled the order.

                        after some time I got message Ur transaction on HDFC Bank CREDIT Card ending 1275 for Rs. 54900.00 has been credited/reversed by AMAZON on[protected]:15:12:58

                        but I didn't receive the reversed amount and emi table has been created . its 54900 amount

                        Please Can you help me out
                        Aug 6, 2021
                        Complaint marked as Resolved 
                        HDFC Bank customer support has been notified about the posted complaint.
                        Dear Customer,

                        We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavor to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                        -Anay
                        HDFC Bank Customer Assistance
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                          N
                          Nazeer107
                          Apr 29, 2021
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                          Resolved

                          Address: Guruvayur

                          I have a new vodafine/Idea number.
                          I am still receiving calls and messages from HDFC Bank for another customer who was using this number earlier, perhaps.

                          The number
                          [protected]

                          Kindly change this number from that account and modify please.
                          Aug 9, 2021
                          Complaint marked as Resolved 
                          HDFC Bank customer support has been notified about the posted complaint.
                          Verified Support
                          Apr 29, 2021
                          HDFC Bank Customer Care's response
                          Dear Customer,

                          Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share your complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                          -Anay
                          HDFC Bank Customer Assistance
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                            S
                            Shubham_pawar
                            Apr 29, 2021
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                            Resolved

                            Address: Shankar Seth road, Pune

                            With respect to the above-mentioned subject. I request a credit card from HDFC bank about 2 years ago, I have requested only one credit card but the bank issued me 2 cards of the same segment category with two different credit limits. After getting these two card I approached the Shankar Seth Road, Pune branch asking to close one of them. They didn't respond to my queries and told me that credit cards will get close automatically after non-usage. Now, it's been 2 years of inactivity on that card even I have not generated a pin for the same but still, I'm being charged for 2 years on the name of Maintainance charge. As per RBI guidelines, a card will get closed if there is no activity then why the card is still active and being charged?
                            Aug 6, 2021
                            Complaint marked as Resolved 
                            HDFC Bank customer support has been notified about the posted complaint.
                            Dear Customer,

                            We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the last four digits of your Credit Card No. for us to help you with the solution.

                            -Anay
                            HDFC Bank Customer Assistance
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                              R
                              Rishi289
                              Apr 29, 2021
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                              Address: Ville parle west

                              I am trying to cancel Ach on my account as without my Authorization payments are been taken out and also bounced and chargers are on the account ..
                              HDFC Bank customer support has been notified about the posted complaint.
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                                Indira@123
                                Apr 28, 2021
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                                Ac blocked due to welcome letter not received

                                Address: Dombivli east phalke road branch

                                Hello, My name is india kamble,
                                I opened saving insta ac in hdfc dombivli east branch. They asked me to show all proof and deposite cheque kf 21000 rs. This was in mid February 2021. After that i requested for cheque book from online banking. I received cheque book on my corresponding address. In the april 15th 2021, hdfc bank has blocked my account without any intimation. I havent received any call, msg and email from bank. They...
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                                S
                                Sandeep Kumar Ghosh
                                Apr 28, 2021
                                Resolved
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                                Resolved

                                Today Morning I have performedan IMPS transfer of 8000 rupees to one of the beneficiary accounts from my HDFC bank account ending with 0572 (ph no -[protected]). Called the bank branch and they didn't help at all.
                                UPDATE: Your money transfer of INR 8, 000.00 on 28-04-21 timed out at beneficiary's bank(IMPS Ref No.[protected]
                                The money has been debuted from my account but not credited to beneficiary account (which is my account only but fir Indian Bank).
                                Aug 8, 2021
                                Complaint marked as Resolved 
                                HDFC Bank customer support has been notified about the posted complaint.
                                Verified Support
                                Apr 30, 2021
                                HDFC Bank Customer Care's response
                                Dear Customer,

                                We wish to inform you that, within 3- 4 working days, said transaction will either get credit in the beneficiary account or may reversed back in your account. In case amount is not credited in the account within 3-4 working days, kindly write at Grievance.[protected]@hdfcbank.com with the beneficiary account statement to check and assist you further.

                                -Anay
                                HDFC Bank Customer Assistance
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                                  V
                                  vab1980
                                  Apr 28, 2021
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                                  Resolved

                                  Address: hdfc bank trade start JB nagar andheri mumbai

                                  Hello All,
                                  10-12 years back i have applied a personal loan from hdfc bank and submitted rent agreement paper in mumbai.I was called in hdfc bank office trade star JB nagar and they told me that the rent paper which you submitted in false or wrong because the address of owner who lived in hyderabad is wrong.I told them that this address is given by owner itself and he ownes a flat in mumbai dombivli, but the officer named chaturvedi and singh forced me to sign a paper that it was false paper submitted by me and chared Rs 2500 to me.
                                  As there was no option left for me becoz they told me that they will complaint to my HR and police i paid the fine.
                                  now this year 2021 i got offer from hdfc bank and again this was rejected by them saying my name is in blacklist.
                                  after this incident i got many loans form hdfc bank including personal and home loan which was closed by me.
                                  Now my request is to remove my name from blacklist as it is creating problem for me in job.
                                  Aug 7, 2021
                                  Complaint marked as Resolved 
                                  HDFC Bank customer support has been notified about the posted complaint.
                                  Verified Support
                                  Apr 28, 2021
                                  HDFC Bank Customer Care's response
                                  Dear Customer,

                                  Thanks for writing to us. We are happy to help. Click on https://bit.ly/2Lzhyn3 to share the required details. Please mention reference number TT[protected] for us to promptly respond to you via email.

                                  -Bejoy
                                  HDFC Bank Customer Assistance
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                                    A
                                    from chennai, Tamil Nadu
                                    Apr 28, 2021
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                                    Resolved

                                    I have hdfc sal account and get personal loan from hdfc bank i paid every month emi 266530 but one time my due date is every month 7.but i deposited 7th morning 9 am. before 9 am they deducted the amoun. They put a fine of 649.and at the end of the month they again charged me 236 re for emi rtn charges what is this charges and what is related this charge without massage hdfc alway problem complaint service and we not choice for other bank sal account
                                    Aug 14, 2021
                                    Complaint marked as Resolved 
                                    HDFC Bank customer support has been notified about the posted complaint.
                                    Verified Support
                                    Apr 28, 2021
                                    HDFC Bank Customer Care's response
                                    Dear Customer,

                                    Thanks for writing to us. We are happy to help. Click on https://bit.ly/2Lzhyn3 to share the required details. Please mention reference number TT[protected] for us to promptly respond to you via email.

                                    -Bejoy
                                    HDFC Bank Customer Assistance
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