HDFC Bank Complaints & Reviews

I have received a message from hdfc bank "alert:rs.999.00 spent via credit card xxaaaa at amazon1258399 on[protected]:08:45:48 without pin/otp. Not you? Call [protected]"is not an authenticated trx as per rbi mandate effective 1 may 12." i also checked my account and its showing me outstanding payment of rs.999. I want my money back as its a fraud transaction. Please help me out

I have applied fastag from hdfc on 10th nov, 2019 and the reference number is hfr352152. I have not received the fastag yet and no communication about the same.

There is no email id and the customer care no is always busy, when it gets connected no one answers the call.

There must be a communication from the bank or the fastag.

I have not experienced such online services where we don't have any information.
The details should be shared by the bank.

I applied for hdfc fastag. on dated 19.11.2019 in which while doing payment it charged me rs. 500 but not recieve any slip or document till now
Also kindly provide the status of the fastag application with reference number HFR404495
My Email Id is [protected]@gmail.com & contact is [protected]

Dear sir,

I have applied for hdfc bank fastag on 11.11.2019.
I have made payment rs 500/- on 11.11.2019 and fastag application reference number hfr354868

I have not yet received the tag.
When can i expect it.
Customer support phone numbers are not reachable.

I am no expecting such a poor response from no 1 private sector bank.
Please do the needful so that i receive the fastest in time.

Regards
Jeevakanth kandasami

I have applied fastag through hdfc bank online portal. My application reference number is hfr350389. The sole purpose of applying through hdfc bank is that i have an s/b account with them for the past 4 years and i am satisfied with their services. But to my surprise, this time my experience became dreadful. The details of which am writing consequently.

1) i have applied on 10th november, 2019, sunday. The website was displaying that the concerned authority will contact with me at the earliest and the kit will be delivered within 7 working days.

2) after spending the next week, i have contacted with my branch relationship manager and she asked me to wait for 7 working days.

3) after waiting for 7 working days, i have contacted with her on 20th november, 2019 and she gave me a toll free no.

4) as per her instructions, i have contacted with them, again then they gave me other "special charged number" for which i was getting charged for "rs. 1.5/- per minute only."

5) in a loop after contacting with the bank authority in various such numbers and loosing an hour and almost rs. 50/-, finally i gave up/

6) most surprisingly, the bank authority and the customer care people was not informed about "fastag". Everyone was getting surprised and was mumbling, and i have to explain them what fastag is.

7) again i contacted with my relationship manager and this time she herself took the responsibility.

8) on november 23, 2019, i got a mail bearing my customer id and waller id. But till now, my kit is untraceable and i dont know when r whether i will ever get it or not.

That's all my dreadful experience with hdfc. Thank you.

I apply fastag online via hdfc website, but id didn't any confirmation received related to fastag applied or not,
I made the payment but after that, it was displayed on the screen that pdf will be sent on my mail id. But i did not received any mail.
Please help to resolve this or refund my money back.
Many time i am trying to contact customer care, but customer care number not working, it is busy all time.
Also kindly provide the status of the fastag application with reference number hfr500455

I've paid 500Rs for my HDFC FASTAG on 4th November and haven't received any details nor the FASTAG. I want to know the status and information regarding the same.

Reference: HFR317994

I have applied for fastag via hdfc online with refernce number hfr384297. After applying, i got message stating that filled form pdf will send to your registered email, which i didn't receive yet.
After few days i got a message with my wallet id and customer id[protected]. So now i am able to login to site, but so far i didn't receive fastag sticker. I tried to call customer support - [protected] multiple times but nobody is picking the call. Then i tried to call pos number of bangalore [protected], but again the same, nobody picks the call. Even i didn't receive any call from any of the courier services.
I have 13 years of relationship with hdfc and never face such scenario. But for specific to fastag service this is happening. With this i am bit scared, how can i get help if i stuck in some toll plaza, as nobody is receiving the call.

Mysepf pankaj nandi I have applied for hdfc card on 18.11.2019..application number is 19K[protected]E1..phone mail and home verification has been done.how many days it will be take& what is the next procedure...

I paid 500 for fast tag in hdfc. No update on the status to email or message.

The reference number is hfr499631.

Helpline number is always busy. Please help me getting the status

At least have a service to confirm the application successful status immediately and provide the estimated delivery date. As there is no update to mail or mobile... Ppl are suffering a lot

On 12th september 2019, i had purchased the samsung mobile for rs.20490/- via consumer durable loan from hdfc bank. The hdfc bank executive who processed the loan told me that emi of rs.2277/- would be deducted from my account on 10th of every month and these transactions would be made next month (Oct’19) onwards.

On 10th october 2019, i got the closure letter from hdfc bank that stands fully paid off and there is no due instead of deduction of 1st emi of consumer durable loan. I tried to contact my relationship manager for this issue, however, he was not reachable.

I already have debit card emi loan which deducts on every 5th of the month. For these transactions, i always got a notification well in advance on 1st of every month that i need to maintain the balance of rs.13004.66/- for my debit card emi loan and the transaction will take place on 5th of this month. However, for my consumer durable loan, i never got any notification like that till date and got the attached email instead of the reminder and all. When your executive had promised that the transaction would take place on 10th of every month why you proceed the transaction on 5th of this month without any reminder or notification. Why this transaction was not processed on 10th of october and i got the attached email from you. All these things are very confusing and disappointing.

I want that you remove this transaction which was processed on 5th nov which turned my balance from rs.1839.15/- to negative balance rs.6491.70/-. I was not aware of these changes and i should have any notification or reminder for these changes. On what ground, the bank sent me the closure letter. Please check all the matters and i am really disappointed with the bank after having the relationship for more than 8 years.

Dear sir/madam,

Today i applied for hdfc fastag.in which while doing payment it charged me rs. 500 whereas on-site rs.. Though i made the payment but after that, it was displayed on the screen that pdf will be sent on my mail id. But i did not received any mail.
Also kindly provide the status of the fastag application with reference number hfr492354.

Please inform by phone -[protected] or mail id at - [protected]@gmail.com

Ref no. : HFR507601
I have applied for fastag through hdfc bank online portal and provided all the required details and spent Rs. 500 /- too to submit. While money was deducted immediately i didn't get the email as it was mentioned in the post form submission page like "The Fastag Application PDF is sent to your registered email ID."

How do I get the email and how to know the status as the customer care number no one attending?

I have online applied for hdfc bank fastag and paid 500 rupees but did not get any response from bank via email or phone after two days.my application number is HFR491122. I did not expect this kind of negligence from hdfc bank. The customer care number which is provided not connecting. Showing busy or unreachable.now i have not any option to contact bank for know my application status.

I have applied fastag from hdfc on 21 nov, 2019 and the reference number is hrf431132. I have not received the fastag yet and no communication about the same, even i didnot receive any mail.

There is no email id and the customer care no is always busy, when it gets connected no one answers the call.

There must be a communication from the bank or the fastag.

Hi team,

I have applied fastag reference number hfr467865
I don’t received any email confirmation from your side, so i need to know what was the current status of my fastag,
Even i have trying your customer care number but it doesn’t working. I need to know what was the current status for my online application of fastag hfr467865.

Please let me know
Regards
Sachin

I had cancelled an order on zomato and they said it will take 2-5 days for a refund. After 10 days they told me the amount had been sent from their side and gave a refund reference number. The amount is yet to reflect in my bank account. It has been 10 more days and i have been checking my account daily for updates. There seems to be no sign of the amount.
The payment was made using hdfc mobile app`s upi mode initially.

I made a payment of 2418 towards payment of instalment of house on 31 aug 2019. But the transaction not get updated in gda records. I contact gda regarding that but they told we don't received payment you please contact hdfc.

I am sharing receipt of that payment with transaction i'd. Please resolve the issue.
Regards
Dalchand singh.

I applied for the fastag on 23st november, 2019. On the final screen after debiting my credit card it was like : your fastag application reference number hfr491632

I have not received any communication in mail or message, can you please confirm whether application is submitted or not...? And when i will get wallet username and password details...?

Hi
I ordered the fastag from hdfc bank on 10th of november. It's been 14 days since i ordered it.
I didn't received it yet.
I tried their customer care number so many times but their no is either busy or they don't answer 😠.
My reference number for the fastag is hfr352113
Now the deadline for the fastag is coming near and i don't have it yet. I don't know what to do. I can buy a new one but i think i won't be getting my refund from hdfc. So pls try to forward this message to hdfc concern team. Thanks