HDFC Bank Complaints & Reviews

On 26th october 2019, i had gone to hdfc atm centre, park colony, jamnagar at 12 noon to withdraw money using idbi debit card.
1. As i put idbi debit card in machine, typed pin no, before typing amount 5000/ cash came out. An old gentleman had just tried for money before me and he had not got the amount, which actully got delivered to me, so i gave tht 5000 to him.
2. I again put the card in the second machine again as soon as i put the pin no. Even before i could type the amount i required, automatically an amount of 10, 000/ came out though i required 5000/ only but 10, 000/ came out. I got sms at 12.01pm that 10, 000/ debited from my idbi account. At 12.03, another messge came that amount of 10, 000/ again withdrawn by me from same atm machine, which i had not done. The atm machine was deliivering money only, once u put your card without even typing the amount.

I got 10, 000/, but am at loss of 10, 000/ as your faulty atm machine delivered 20, 000/ on my debit card. As bank was closed i could not contact anyone except the guard consoling that you will get your money back.

Sad the trust i had on hdfc atm machine was in sorry state. Am a classic hdfc account holder too.

Requested to do needful to revert my 10, 000/ to me as soon as possible.

Vijay mehra
Mobile no. [protected]
Jamnagar

This is in reference to hdfc transaction made in my account without intimating me.
An amount of rs.885 has been charged on sep 13, 2019 mentioning depository charges on demat account. I have never used this account anytime and have been reporting charges applied even last year.
Everytime i am asked to visit branch and notify, but currently i am in foreign country with no accessibility to visit hdfc branch to close this account. This is a pure exploitation of customers for no reason.
Demat account was offered as a package at the time of opening account for free but never was informed of charging in later stage.

I had complained earlier about stopping all ecs from my account. After priya nair from the branch requested me to write a letter and sign the ecs form. I did it twice on sep 17th and october 10th in mira road branch. They did nothing to stop it just to return fee of 600 rs. Every month they just charge around 5000 rs return fee. When i went to the branch again to complain they refused saying we are earning because of you around 60000 a year. I am a heart patient and need funds. They are stealing from me again.

I was issued a Fastag for my vehicle on 9th August 2019, however the tag is defective and has not been accepted at any of the fastag toll booths across Karnataka. The Toll gate machines have not been able to scan and everytime I have ended up paying in cash.

I requested immediate replacement of my fastag. Spoke to the customer care and even sent an email to fastag.[protected]@insolutionsglobal.com but surprisingly there is absolutely no response from them.
Have sent multiple reminders and follow-up emails, but no response whatsoever.

Hdfc bank is not reporting my credit limit to cibil, and the officials are giving confusing answers.
Instead of reporting truth as per credit card statement, which shows details of credit limit and balance... They are making childish and foolish reasons which have no connection with truth.

Simple thing to inform actual limit...
They are confusing..

Please help them to understand basic sense..

Thanks

Regards

Balkrishan kundanwar
[protected]

Am a HDFC bank credit card holder . The bank has auto debited Rs. 1399/- from my credit card number ending with 1217 without my concern on date:23/10/2019. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of Rs.1399/-

OneAssist Relationship Number : 8975552
Name :- Puran Bahadur
Mobile No. :- [protected]
Credit Card Number Ending :- 1217

Hi i received call from mr aditya thakur whose phone no is [protected]. She organized telephonic interview for me and next day i got to know i am selected.

first document verfication pay 5, 500 rupee aditya thakur. second traning letter pay vinod agarwal 14, 500 rupee and send courier my home and pay 21, 500 rupee vinay agarwal and noc pay 30, 000 rupee vinay agarwal and insurance pay 45, 000 vinay agarwal and fixed dopisit pay 55, 000 vinay agarwal. third employee id close for pay 52, 000 rupee raghav patnaykar and comission for pay 20, 000 and identy card for pay 8, 000 rupee and total amount add for gst pay 49, 650 and total my pay amount 301, 150 lakh.

all person contact number- [protected] aditya thakur
[protected] vinay agarwal
[protected] raghav patnayakar
email id - hdfcbank.[protected]@yandex.com mail appoitment letter and training letter and my send the photo

bank of baroda
a/c holder name-: pooja kumari singh
a/c no- [protected]
IFSC code- BARBOANPABS for my pay 5, 500, 14, 500, 21, 500, 30, 000

RBL bank
a/c holder name- Gandham srikanth
a/c no[protected]
IFSC code-: RATN0000114 for my pay 45, 000, 55, 000

paytm bank
paytm a/c holder name- monika kumari
a/c no[protected]
IFSC code- PYTM0123456 for my pay 52, 000, 20, 000, 8, 000, 49, 650

plz hepl in refund as i am still in touch with aditya thakur and vinay agarwal and raghav patnayakar...

I ordered beans for my bean bag on 16th october from amazon. The money was deducted from my account and i got message from amazon that they haven't received any money so as not to cancel your order I need to opt for Cash on Delivery option. I paid cash on the delivery also but the money that was deducted from my account is not yet refunded. I reached the customer care service of amazon and they said they havn't got any money. So, the bank is responsible for this and must refund the amount that was deducted from my account. The money was deducted on 16th oct 2019 approximately at 10pm.

Hello,
I am aarti sonawane i have a complaint about deduction charges-amb chrg incl gst and ach debit return charges, why i am getting charged for this after maintaining the balance. Without knowing if the bank is gonna deduct the money they how it's possible to maintain i am also not getting any deduction message. Contact me on [protected]@gmail.com

From 9th sept 2019 i have been chasing hdfc bank to get 2 simple answers on 2 simple questions. There is no dispute, but a humble attempt from a consumer to know the total cost of a loan product. Here is the mail that i have been sending to the bank to which they have not yet replied :

— original message —
From: sanish mathew ([protected]@yahoo.com)
Date: thursday, september 19, 2019 04:41 pm
To: "chairperson. [protected]@hdfcbank.com" (Chairperson. [protected]@hdfcbank.com)
Cc: "mpatel. [protected]@hdfcbank.com" (Mpatel. [protected]@hdfcbank.com); "kmistry. [protected]@hdfcbank.com" (Kmistry. [protected]@hdfcbank.com); "[protected]@hdfcbank.com" ([protected]@hdfcbank.com); "kbharucha. [protected]@hdfcbank.com" (Kbharucha. [protected]@hdfcbank.com); "usarangi. [protected]@hdfcbank.com" (Usarangi. [protected]@hdfcbank.com); "snadhamuni. [protected]@hdfcbank.com" (Snadhamuni. [protected]@hdfcbank.com); "ssachar. [protected]@hdfcbank.com" (Ssachar. [protected]@hdfcbank.com); "sparekh. [protected]@hdfcbank.com" (Sparekh. [protected]@hdfcbank.com); "mranganath. [protected]@hdfcbank.com" (Mranganath. [protected]@hdfcbank.com)
Subject: difficult question no answer.


Dear mrs gopinath & team,

My name is saneesh mathew, and i have been having a happy banking experience with your bank since 2004. However, now we are into a situation, that the bank has failed to give a straight answer to the following 2 questions:

My customer id is 5842588

Referring to the rs. 50, 000/- loan that i have had availed from you on 11th august 2019:

1. What is the total cost of this loan if paid in 12 emi's? (This should include the total amount including processing fee) = rs. _
2. What will be the total cost of this loan if closed in 6 months? (This should include total amount including processing fee) rs_

It is a pity that the hdfc team could not reply to my fundamental questions. Hope you will review the opportunities that the team missed to satisfy the customer. Kindly review my banking history from the beginning and honour this customer of yours who has been literately chasing your team for past 10 days for a simple answer.

I hope you will understand my sincere feelings as a customer and do best to avoid such instances in the future, also please give me simple answers to the above questions.

Sincerely yours,

Sanish.

Sir/ madam
I am a prefered customer of hdfc bank, i was holding a demat account with hdfc, which is was not using but charges was debited on this basis of instruction of my rm i was told to approach the branch for cancelling the account, when i went to hdfc bank shankar sheth road branch, the lady attending me very nicely and told me to approach hdfc securities for closing the trading i went to hdfc securities, but to my utter surprise, i was not attended by any staff but later on attended by a office boy, who gave the form to fill and he told me not to fill the date as he is not aware when the courier will come, i submitted the form to him and went. Waiting for a positive response for closing the trading so that i can apprach the branch and close the account for refund of charges

I have requested a new debit card from hdfc bank about more than a month ago.

They have charged me for the new card.
I had lost my old debit card & i blocked it.

The service has been worst than expected from a bank like this.

Dear hdfc bank, you must deliver the quality of service as you advertise it.
I have been assigned a relation ship manager virtually. I have been calling her & mailing her constantly & still my request has not been completed.

Utterly disappointed with hdfc.
Never going to recommend to anyone ever.

Regards,
Shalini

I have been trying to cancel my one assist membership id [protected] done vide hdfc which i have never availed but to my dismay there is no response for same from both bank and co i implore the concerned authorities to kindly deactivate and cancel the same with immediate effect as chargind a customer about a service not in use is unfair and cheating

As a customer I want to know TAT(Turn Around Time)for sanctioning or rejecting of Agri loan application.As I heard more about HDFC services, I applied in your bank.But now I have come to know that nothing is there at HDFC than waiting for something which doesn't happen anymore.I won't say that all staff are of the same.But few staff are behaving in such a way as if customers are beggars as they have applied for loan.Generally every person applies for a loan with specific purpose.But the loan is either getting sanctioned or rejected even if the purpose for which the loan is required is fullfilled.worst service ever seen.Kindly look into matter and do the needful.

Hi,
This is to inform you that, I ordered One Plus 7T on 23/10/2019 using my credit card with No Cost EMI option. The total cost of mobile phone is 39999 INR.

The No Cost EMI Plan is for 3 months. I paid 38998.36 INR using my credit card as 1000.64 INR was the No cost EMI discount and i will be charged 1000.64 INR as the interest rate by the bank which means a total sum will be 39999 INR i.e. the total original cost of phone.

But when I checked the EMI table in my credit card section on Net banking, I found that the principle Amount SUM is equal to 38998.36 INR (Which is correct), but the Interest Amount SUM is not equal to 1000.64 INR. It equals to 1115.5 INR, which is wrong.

If i have opted for No Cost EMI then the total money that i should be charged should be equal to the total amount mentioned on the INVOICE of the phone.

I talked with the customer support team of One Plus they said it is not an issue of their end, for this i need to talk with my bank.

I have appled for existing home loan trasnfer from icici to hdfc through indusind and a separate top up loan which are duly verified and approved by hdfc. However hdfc (Through their partner indisind) started demanding for powerof attorney documents which is with registration office. I have inquired with my icici bank about the copy of this docs. They confirmed the kist of the docs which are with them. Where as poa/spa is inform of xerox and original was with registartion office. I ahve conveyed the same to both indisind and hdfc officials and told them to process the loan however they continue to demandad for original spa/gpa. Finally i ahve expressed my inablity to get the document and explained them as this kind of docs are supposed to be registration offcie legally. I have conveyed them that my purpose of loan got defeated and withdrawn the loan takeover request and requested them to refund the amount that i paid as registration/processing fee for both loans. I have not received any answer or resposne from these officials so far. I made number of email requests and phone calls/whatsapp messages but no response was given by hdfc or indusind officials. I ahve paid inr13000 (Inr 6500 + 6500) towards processing fee. This is just like harrsing a customer inspite of so many reminders or emails.

I am using hdfc times credit card for more than 2 years. I have redeemed my reward points through an online portal for which have i been charged for redemption. I have never seen in any banks charging money for the redemption of reward points.

I feel this is really unfair and hdfc charges for everything. The charges in hdfc are really more than any other bank.

I have hdfc credit card i have due credit card payment of hdfc credit card, the rocovery of guy of credit card calling me and my relatives and my friends aslo and spoil me, i have paid 4500 /- on 25 oct 2019 i m ready to do the payment settlement or or any other way right now he tell me arrange the full settlement amount in 2 days otherwise on i will calls your reletive on strong lauangage i tell him i will pay the amount give sum time he calling me on [protected], [protected] he tottaly harras me

Please help me out for that

Thanks and regards

Vijay jambrekar
[protected]

I had applied for a credit card in your bank. I gave all the necessary documents. Your agents came for inspection as well. I asked will it be approved to them they were like "100% it will be approved and you will get the card delivered in your office by next week". After all this i don't understand why the application was declined. Please give assurance when you guys are completely sure about something and i would want to know the reason why the application was declined.

I had a broken lindle which i sent to regenesis service centre and they offered me a buyback of rs. 1000. The whole process was done by 28th sep i was assured by hdfc that the amount will reflect in my account within 3-4 days. It had been almost one month i have been calling and emailing them constantly and they still haven't provided neither the money nor any kind of answers. The last email from them was on 19th october where they again asked me to provide all the necessary documents along with my account number. I did the same on that very day. After that till today no answer or any progress. I have attatched all the necessary documents along with the payment advice copy below.