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HDFC Bank Complaints & Reviews

2.9
Updated: Jan 28, 2026
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HDFC Bank reviews & complaints page 630

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R
Rafeek Ahmed
from Mumbai, Maharashtra
Oct 26, 2019
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Address: Hgs India Ltd,plot no.158,sec.4,Imt, Manesar,gurgaon ,HR, 122050

I have received today this massage,
How to use
FREE Gift Voucher of Rs.1500 for using Credit Card xx5447 in May'19. Password 46RSJ2Y1 Claim here hdfcbk.net/eq2GdWp Valid till 31 Oct'19
I have used 1000rs amount in bookmyshow, left 500 rs link not open please help for using
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    G
    goli srinivas
    from Mumbai, Maharashtra
    Nov 3, 2019
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    Address: Nalgonda, Andhra Pradesh, 508213

    Our Ford freestyle Hdfc fasttag wallet ID is.[protected]. I recharged with Rs.3000.and the present balance is Rs.3189.whenever I pass through the fasttag lane showing fast tag is blocked.Please clear the problem.i thick it is the waste tag of HDFC.hdfc not caring customers.when I approached HDFC bank.they gave a toll free no but it is not responding.when I called another number they told that they will clear the problem.7 days gone.same problem... don't buy HDFC fasttag...
    HDFC Bank customer support has been notified about the posted complaint.
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      R
      RKVashisht
      from Jalandhar, Punjab
      Oct 26, 2019
      Resolved
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      Resolved

      During air ticket booking 3 emi, s with 0% rate of interst were prompted by the system while booking air tickets on goibibo app, that is why i opted for 3emi, s on my above credit card. Now interst of rs648.04 charged on my 1st emi of rs16263.03 by hdfc bank. Pl refund me interst charged and make remaining 2emi, s at 0% interst. Hdfc credit card no.[protected]
      Pnr jmk14h and mmd12x. Ramesh kumar sharma.
      Nov 29, 2019
      Complaint marked as Resolved 
      HDFC Bank customer support has been notified about the posted complaint.
      Oct 27, 2019
      Updated by RKVashisht
      No solution so far.
      Oct 28, 2019
      Updated by RKVashisht
      Sorry to say that complaint is still pending unresolved.
      Verified Support
      Oct 28, 2019
      HDFC Bank Customer Care's response
      Dear Customer,

      We would like to clarify that, the transaction of Rs.49, 319.54 has been converted into merchant EMI for 3 months at a 13 % rate of interest per annum and the EMI offer which has been provided by the merchant and not the Bank. Hence we request you to contact Merchant for further clarification in this regard.

      -Zubin
      HDFC Bank Customer Assistance
      Verified Support
      Oct 28, 2019
      HDFC Bank Customer Care's response
      Dear Customer,

      We would like to inform that, the transaction has been converted into Equated Monthly Installments (EMI) with No Cost EMI offer which has been provided by the merchant and not the Bank. We would like to clarify that, for all No Cost EMI transactions, there is a discount given by the merchant at the time of transaction equivalent to the Interest charged by the bank. We confirm that the same has been communicated you at the time of transaction and we request you to contact Merchant for further clarification in this regard.

      -Nadia
      HDFC Bank Customer Assistance
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        A
        Akash Chenani
        from Rewa, Madhya Pradesh
        Oct 26, 2019
        Resolved
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        Resolved

        My name is akash chenani i have account in hdfc bank bilaspur (C. G) they are duduting money from my account without any information again and again i want to tell all of you that this bank is totally unproffetional. I want to quit from this bank for life time. This time they deducted 590 rupee without any information. If you complaint for anything i promise they will not solve it.
        Nov 26, 2019
        Complaint marked as Resolved 
        HDFC Bank customer support has been notified about the posted complaint.
        Verified Support
        Oct 26, 2019
        HDFC Bank Customer Care's response
        Dear Customer,

        I'll ensure this is taken up promptly. Please click on https://bit.ly/2Lzhyn3 to submit the complete concern. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

        -Nadia
        HDFC Bank Customer Assistance
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          M
          Mohanbhosale
          from Delhi, Delhi
          Oct 25, 2019
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          Address: House no. 26 VishwanAth sankul, jatchak nagar, Nashik, Maharashtra, 422101

          I Tried To Withdrawal ₹3000 Date:21:10:2019 at
          18:12 from ATM ID ATM8601. But did not got cash in hand but Withdrawal amount Message Was Recived.
          Kindly resolve the problem as soon as u can
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            M
            Mayur Thopate
            from Mumbai, Maharashtra
            Oct 25, 2019
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            Address: Pune, Maharashtra, 412105

            Dear sir/madam,

            Hi, my name is mayur thopate. My hdfc a/c no is[protected], ifsc code is hdfc0001796 & hdfc bank branch is paud road branch pune. I opened account behalf of my company in jan 2017 and it continued in use till nov 2017 but due some health issue, i undergone multiple surgery. I left my previous organization and i'm completely in bed rest state since last 1.5 years even i don't memories things that time my account is in inactive state and it will charged rs.600 continuously and it in minus account state. So, i request to waive off money. So please waive off negative amount completely.
            HDFC Bank customer support has been notified about the posted complaint.
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              S
              Saritha Chanda
              from Hyderabad, Telangana
              Oct 25, 2019
              Resolved
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              Resolved

              savings account funds put on hold

              My funds in my savings account was put on hold without any notification and intimation from my end. When asked, they said it is because i blocked my cc. But, i blocked my cc because of an unauthorized transaction. And, if this was the process, then it should have been explained to me before and not after this was done. I would have issued a new card. Please unblock my savings account funds immediately otherwise, will have to take this up...
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              E
              Eswar Naidu
              from Noida, Uttar Pradesh
              Oct 25, 2019
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              Address: Hyderabad, Andhra Pradesh, 500072

              I had a credit card with hdfc for 2.5 lakhs limit, i used all of it and paid more than a lakh as interest and charges. I blocked my card due to some unintentional transaction. After that without my consent, hdfc issued me another credit card which never reached my address. By the time i blocked, i had a due of 14000 and reward points worth more tha 14000. I intimated customer support to settle those reward points for that due and it never happened, now they are flowing up me to pay more than 22000 to block this new card. I am not able to reach their support, as i don't know the last 4 digits of new card and even thos collection team is also not helping me in resolving this issue.

              This is not at all fair for a loyal customer who is paying all his dues on time on other loans.
              HDFC Bank customer support has been notified about the posted complaint.
              Verified Support
              Oct 25, 2019
              HDFC Bank Customer Care's response
              Dear Customer,

              We wish to clarify that, payment of at least the minimum amount due towards the card outstanding needs to be received by the bank to ensure that the card account is active and available for usage. Further, to avoid levy of finance charges and late payment charges, payment of the total outstanding needs to reach the bank by the payment due date. Hence we request you to effect payment towards the total amount due within the payment due date to avoid levy of bank charges. You may refer to the below link for details of the same. https://bit.ly/31Pg6Aq

              -Zubin
              HDFC Bank Customer Assistnace
              Oct 26, 2019
              Updated by Eswar Naidu
              Hello Zubin,

              I know that bank will charge us if we don't pay one time. That is the reason why I paid all the charges and interest. I have nothing to be worried about that.

              All I am asking is, without my consent how can you people issue another new card and I requested your support to settle my reward points to the outstanding due that I have at that time which is almost 14000/- rupees and it never happened from your team. you can go back hear the call recordings.

              And top of that, I am not able to reach your support due to blockage of my previous card. After 2 months your collection team calling me and asking me to pay another 22000/- rupees to block this new card.

              I lost trust on you people. It's ok, please deduct the reward points and settle my outstanding due. What ever extra that I need to pay, I will pay. Don't drag this for another 2 months and dont come back asking me to pay another 1 lakh.

              Kind Regards,
              Eswar Naidu.
              Oct 28, 2019
              Updated by Eswar Naidu
              I am waiting for an update on this.
              Hello Zubin,

              I know that bank will charge us if we don't pay one time. That is the reason why I paid all the charges and interest. I have nothing to be worried about that.

              All I am asking is, without my consent how can you people issue another new card and I requested your support to settle my reward points to the outstanding due that I have at that time which is almost 14000/- rupees and it never happened from your team. you can go back hear the call recordings.

              And top of that, I am not able to reach your support due to blockage of my previous card. After 2 months your collection team calling me and asking me to pay another 22000/- rupees to block this new card.

              I lost trust on you people. It's ok, please deduct the reward points and settle my outstanding due. What ever extra that I need to pay, I will pay. Don't drag this for another 2 months and dont come back asking me to pay another 1 lakh.

              Kind Regards,
              Eswar Naidu.
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                G
                gaurav6988
                from Noida, Uttar Pradesh
                Oct 25, 2019
                Resolved
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                Resolved

                Address: 110049

                I have a credit card of hdfc bank, which is now blocked due to non payment as i lost my job. The executives of banks keep me calling all the time for payment i told them i will pay the whole amount in monthly installment and they are already charging interest on that. They are also threatening me of dire consequences. They have also accessed my call details illegally, which violates my right to privacy for this i can also file a criminal case against them.
                Dec 3, 2019
                Complaint marked as Resolved 
                HDFC Bank customer support has been notified about the posted complaint.
                Verified Support
                Oct 25, 2019
                HDFC Bank Customer Care's response
                Dear Customer,

                We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavor to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share your last 4 digits of your credit card & registered contact details with the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                -Anay
                HDFC Bank Customer Assistance
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                  S
                  Sanjjay00
                  from Sonipat, Haryana
                  Oct 25, 2019
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                  Address: alwar, Alwar, Rajasthan, 301001

                  Sir myself sanjay arora. I have a two wheeler loan in hdfc bank since march 2019. From starting i have given all the installments on time through ecs. But from last months i am not able to pay my installment due to business loss. But as i discussed in bank, i'll try to pay my installment next month. Now the point is that a collection executive 'bijendra jangid' collection executive hdfc alwar branch' came to my office and behave very bad. Some exact words are here from him ' dekh lunga tujhe. Paise to tu ghar dene ayega. Janta nahi hai tu mujhe. Chor ho tum. Galat jagah lgaye honge tumne paise isliye nuksan ho gya h, mujhe matlab nahi hai, main kissht lekr jaunga, nahi to tu aj sham tak ghar dene ayega. Bhot dekhe hain tere jaise.' he gave mentally pressure as he said that chahe chori kar ke la. Sir i dont need any mentally pressure again from this type of collection team.

                  Please reply asap for this incident.
                  Waiting for your reply eagerly.

                  Sanjay arora
                  [protected]
                  [protected]@gmail.com
                  HDFC Bank customer support has been notified about the posted complaint.
                  Verified Support
                  Oct 29, 2019
                  HDFC Bank Customer Care's response
                  Dear Customer,

                  We regret any inconvenience you may have faced. Request you to write us using below URL https://bit.ly/2WoeZqw with your Loan number. Please mention reference number TT[protected] for us to promptly respond to you via email. -Nadia
                  We would also like to caution you against posting sensitive information such as your Account number / Mobile number on a public forum

                  -Nadia
                  HDFC Bank Customer Assistance
                  Oct 29, 2019
                  Updated by Sanjjay00
                  didn't find any segment related to my query there.
                  strict action would be the ultimate solution for this type of behaviour. so that they could not harrass & threaten any innocent person again.

                  please do the needful here ASAP.

                  [protected]@gmail.com
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                    A
                    afeel ahamed
                    from Delhi, Delhi
                    Oct 25, 2019
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                    Hdfc life people asked me to take hdfc sanchay policy and said i will be getting 5% cashback on the premium amount. I took the policy 3 months before, but still not received the cashback from them. When i call hdfc life manager joseph who is responsible for this, he is threatening me. Joseph number [protected]. He is threatening me with his father's name.
                    HDFC Life customer support has been notified about the posted complaint.
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                      Aditya Dandekar
                      from Vadodara, Gujarat
                      Oct 25, 2019
                      Resolved
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                      Resolved

                      Today i did a transaction at kanakia boomerang chandivali citibank atm amounting inr 10, 000/- however the money wasn't dispensed yet i got the debit message and the ledger has been updated. Kindly help me logging a complaint to get this money added to my account. I tried reaching you on your landline however didn't go through, my office is in boomerang building do let me know if i need to visit the chandivali hdfc office.
                      +1 photos
                      Nov 26, 2019
                      Complaint marked as Resolved 
                      HDFC Bank customer support has been notified about the posted complaint.
                      Verified Support
                      Oct 25, 2019
                      HDFC Bank Customer Care's response
                      Dear Customer,

                      We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share your Account No. or Customer ID & registered contact details with the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                      -Anay
                      HDFC Bank Customer Assistance
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                        R
                        RamachandraPrabhu VK
                        from Chennai, Tamil Nadu
                        Oct 24, 2019
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                        I had paid electricity bill using the payzapp payment method and applied the code Billpay for the cashback offer. My total amount of transaction was rs. 2176/- which is above the minimum limit of rs. 200/- for the offer to be credible. But after making the payment, i did not receive any cashback on my payzapp wallet. If it is not any worth, then please don't make false advertisements and attract customers, which at the end is like fooling them. I would not at all recommend hdfc credit cards to anyone if this is the case going forward. I am 100% eligible for the cashback according to your advertisement. So, please give me my cashback or else i will not at all recommend anyone to use hdfc credit cards.
                        HDFC Bank customer support has been notified about the posted complaint.
                        I had paid electricity bill using the payzapp payment method and applied the code Billpay for the cashback offer. My total amount of transaction was rs. 3173. But I don't get any cashback.
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                          S
                          Sangamrai
                          from Mumbai, Maharashtra
                          Oct 24, 2019
                          Resolved
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                          Resolved

                          Address: New Delhi, Delhi, 110003
                          Website: HDFC bank

                          Hi i want to inform you that 177 rupees was deducted from my account without my permission and without any notification as 3rd party cash txn inc gst 181019-mir[protected]. Please give me the description why and how a third party so easily take money from my account without my permission?

                          My account number is [protected] and my phone number [protected]
                          Dec 2, 2019
                          Complaint marked as Resolved 
                          HDFC Bank customer support has been notified about the posted complaint.
                          Verified Support
                          Oct 25, 2019
                          HDFC Bank Customer Care's response
                          Dear Customer,

                          We have checked our records and confirm that the charge levied to your account pertains to third party cash transaction done at Kalimpong branch.

                          HDFC Bank offers the customer, convenience of anywhere banking in any of our branches along with the extensive ATM network.However to deter indiscriminate deposits and to offer the service in a controlled manner, third party cash transactions are permitted at a nominal charge. Levy of this service charge, as with all other service charges levied by the Bank, is at the sole discretion of the Bank.

                          Third Party cash transactions (deposits and withdrawals), at any branch through teller counters, would be accepted in Savings accounts up-to a limit of Rs. 25, 000 per transaction per day. This service would be offered at a nominal charge of Rs.150 per transaction, plus applicable taxes irrespective of the amount deposited/withdrawn.

                          -Nadia
                          HDFC Bank Customer Assistance
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                            R
                            Rav12345
                            from Hyderabad, Telangana
                            Oct 24, 2019
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                            Address: Hyderabad, Telangana

                            My HDFC ATM card is not delivered by Bluedart. I got message from Blue Dart My card is not delivered due to some problem. They sent back My ATM card to bank. Can you please resend my ATM card

                            .   Replace all
                            HDFC Bank customer support has been notified about the posted complaint.
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                              anupkumarg
                              from Mumbai, Maharashtra
                              Oct 24, 2019
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                              Address: Mumbai City, Maharashtra, 400018

                              I had applied for HDFC Bank Jumbo loan on 11th October, I still havent received the DD and HDFC Bank is not ready to give the contact number or website address for tracking. They have provided the AWB number but without the website address to track what can I do with it, Their customer service is unable to provide the same saying they dont have the details of the company.

                              I am unable to understand why HDFC Bank has given contract to such companies.
                              HDFC Bank customer support has been notified about the posted complaint.
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                                Pugal9790
                                from Chennai, Tamil Nadu
                                Oct 24, 2019
                                Resolved
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                                Resolved

                                Address: Chennai, Tamil Nadu, 600097

                                Cancellation of One Assist Membership
                                I am a HDFC bank credit card holder . The bank has auto debited Rs. 5649/- from my credit card number ending with8067 without my concern on date:23/10/2019. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of Rs.5649/-

                                OneAssist membership ID : [protected]
                                Name :- PUKAZHENTHI E
                                Mobile No. :- [protected]
                                Credit Card Number Ending :- 8067
                                Oct 25, 2019
                                Complaint marked as Resolved 
                                HDFC Bank customer support has been notified about the posted complaint.
                                Dear Pukazhenthi,

                                Greetings from OneAssist!!!

                                We are sorry to see you go.

                                We have forwarded your details to our team and you should expect a call within 24 hours. Please note that OneAssist will never ask for your Card CVV details or OTP for membership cancellation or for processing refund.

                                We would also like to advise you to delete all the personal details posted in your complaint, as the information provided on this site can be viewed publicly and can also be misused.

                                Future communications will be done on your registered email id. We request you to write to us at our registered email id which is [protected]@oneassist.in in case of any query.

                                We appreciate your patience in the interim.

                                Regards

                                Team OneAssist
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                                  Yogesh Ghadshi
                                  from Pune, Maharashtra
                                  Oct 24, 2019
                                  Resolved
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                                  Resolved

                                  Address: Survey No 83/165, Arman Society, E5,, Opp. Kachra Depot, Shastrinagar,Kothrud, Pune, Maharashtra, 411038

                                  I have requested for personal loan of 10lacs.loan amount has been disbursed on my account however as per their commitment the DD of balance transfer for axis bank has not been completed yet.

                                  From last 2 weeks, I am just hearing it will done by tomorrow. The person in Hdfc bank named Yogesh, who is in bund garden branch was speaking so aroganntly & disrespectful to customer.

                                  Another person or he might be a manager named as Chandan Kumar was also not responding to my request.

                                  Please let me know when will I get the DD for my BT.

                                  Thanks for the support.

                                  Regards
                                  Yogesh Ghadshi
                                  Dec 3, 2019
                                  Complaint marked as Resolved 
                                  HDFC Bank customer support has been notified about the posted complaint.
                                  Verified Support
                                  Oct 29, 2019
                                  HDFC Bank Customer Care's response
                                  Dear Customer,

                                  We are working on your concern vide Ref ID:[protected] and will revert to you within 4 working days.

                                  -Nadia
                                  HDFC Bank Customer Assistance
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                                    vatsal511
                                    from Vikasnagar, Uttarakhand
                                    Oct 24, 2019
                                    Resolved
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                                    Resolved

                                    I had applied for Credit Card, HDFC bank dispatched the card through there partner blue dart-[protected] to be delivered on 11/10/19. Till date have not delivered. HDFC bank is not giving any answer. Instead telling to clear all CC due and stop the services. They have stopped my old card also for without any reason. I want my new card and reason for delay and stopping my services.
                                    Nov 27, 2019
                                    Complaint marked as Resolved 
                                    HDFC Bank customer support has been notified about the posted complaint.
                                    Verified Support
                                    Oct 24, 2019
                                    HDFC Bank Customer Care's response
                                    Dear Customer,

                                    We have already responded to your concerns through e-mail to your registered e-mail address on October 22, 2019. The reference number for the same is[protected]. We request you to refer the same and revert through mail to for clarifications if any.

                                    -Nadia
                                    HDFC Bank Customer Assistance
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                                      Rajesh Krishe
                                      from Nagercoil, Tamil Nadu
                                      Oct 24, 2019
                                      Resolved
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                                      Resolved

                                      Address: rajapadhai street,elankad, Kanyakumari, Tamil Nadu, 629002

                                      When ever I do online purchasing through net banking IAM not able to receive otp in my mobile .when I asked through phone banking they told we have refreshed ur credit card otp and for debit card u have to do from net banking site .I cannot find option to refresh contact detail, I visited my branch and they told to open hdfc Bank app and they did some setting change and still the issue is not solved
                                      Nov 25, 2019
                                      Complaint marked as Resolved 
                                      HDFC Bank customer support has been notified about the posted complaint.
                                      Verified Support
                                      Oct 25, 2019
                                      HDFC Bank Customer Care's response
                                      Dear Customer,

                                      Thanks for connecting with us. We are happy to help. Click on https://bit.ly/2Lzhyn3 to submit your details. Kindly also confirm your mobile number updated in your HDFC Bank account is correct. We request you to try again. If the issue persists, share us the date and amount of transaction attempted and merchant name for which you have not received OTP so that we can check further. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

                                      -Anay
                                      HDFC Bank Customer Assistance
                                      Dear sir
                                      I paid amount 60 day ago settled amount waiting for NOC letter has not arrived yet

                                      not able to receive otp - Comment #3569947 - Image #0
                                      I have ordered iphone and I cancelled the order the refund amount is not credited.but I got a message that hdfc has credited the amount in my account but my balance is not updated.please look into it immediately.
                                      My credit card block last month, how to unblock my credit card i don't no how to unblock and re activate my card, please give me suggestion, where i contact and how to contact, if any contact phone number or address give me. This is very helpful

                                      I am giving my details
                                      contact number-[protected]
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