HDFC Bank Complaints & Reviews

Dear Sirs,

I have raised a dispute about the transaction that was made by me in error nearly 2 years ago. That was early October 16th 2017. The complaint number was [protected].
Fallowing up for almost 2 years and till now it did not get resolved.
I tried to buy same diapers for my baby and later realized that was transacted in different currency (ZAR) and dropped e-mail not authorizing the amount. Later filed a complaint, submitted all the required documents. They however did not release the amount but the card was charged for the same and the amount did not credited back. More over the transaction was duplicated. Means my card was charged twice.
After almost two years now its showing in my account and I am fallowing up N number of times over phone, e-mail, with the bank (Physical Location) none of them could not help me resolve. Now they are late charges, Interest and the principle amount total up to 7624.00 Rs. That's also effecting my credit history.

Please get them solved ASAP.

Thanks,
Uma
[protected]

Dear Sir
I am new Customer of HDFC Bank from feb 2019. Before opening of my account bank staff gave me fake offers of credit card and saving etc. They misguided me, but after opening account they said that credit card can't be issued to you because my income is less than bank T&C.

Before opening account i request them to give me simple debit card without any insurance or extra benefits or charges. But after few months bank deducted Rs 590 from my savings account of Debit Card Issuance Fee details(240419- MIR[protected] on[protected]. After deduction of money i complaint to HDFC Customer Care for refund my money, they said to request your Bank Branch Staff for this. But bank staff defuse my request.
Now its my request to you kindly refund my money back.
Hoping for a favourable response from you.

Thanking you,
Regards

Suneel Bains
AC No: [protected]
IFSC Code : HDFC0001823
Customer ID:[protected]
Ph No: [protected]

I am highly disapppointed with the service of HDFC Bank. I had a credit card already and my relationship manager told me that as you are preferred customer, you are eligible for upgradation of credit card. Then the bank executive told me that you have to also sign on the documents of closure of your credit card and then only upgradation is possible. But now in the end they are telling me that we cant process your upgradation and my credit card also got closed. So if they were not sure about upgradation of credit card, then at the first place they shouldnt have told me. I would have not processed any applciation.

Hi
I am Adit Garg . My credit card has been lost 9 th of may and I have informed to hdfc bank customer care with in 3 hr lost my card . Some one transaction made 1, 40000 rs . I have informed to hdfc bank customer care to regarding transaction they are not block this transaction and I have raised dispute also they are not provide charge back . I haven’t used any service and product . But hdfc bank always favour in merchant no provide charge back and merchant always said we haven’t Recived any amount . I haven sent many mails to bank and merchant but no refund . Merchant said we have canceled membership but no refund Recived .
What can I do in this case plz suggest.

Hi Team,

I have 2 personal loan account in HDFC bank, on 7th I have 22, 337.00 rs balance one cheque cleared without issue after clearing there was 13552.00 amount another cheque amount was 5193.00 it got bounce without any reason.

If I contact personal loan dept they are telling amount was on hold.when I contacted personal banking team they told there was no amount hold on that day.

could you please help any one how to clear this cheque impact.
It's impacted my cibil.

customer ID:51914355

Dear sir/mam
My account [protected]is on hold since i was not able to pay minimum amount of credit card and still my car emi has not been deducted.
Even if have tried to get in touch with customer care and i haven't got satisfactory reply.
Please advise shall i pay my minimum amount so that my account will be unhold since i will not able to pay immediately full amount. If yes please advise on mode if i will transfer in my account it will be adjusted in negative.

Due to which i am not able to pay personal loan and home loan Emi.

Hi team,

Please look into below issue.

I have loaded 10000 rs into my account from my card and have seen the failure message after this. I see that the amount is debitted from my card but is not reflecting on the payzapp balance and also could not see the update in the recent transactions.I had a call with CC team and told the transaction got approved by Payzap and given the reference number.

I need my money to be loaded on payzapp or should be refunded to my credit card.

Registered mobile number - [protected]
Name - Venkata Ramana
Date of Transaction: 19/06/2019

I have received an SMS from ADHDFCBK in my Mobile [protected]
"ALERT:Rs.169.00 spent via CREDIT Card xxaabcd at AMAZON1258399 on[protected]:05:02:12 without PIN/OTP.Not you? Call [protected]"
Presently I am not in India.
My HDFC account is not showing this transaction.
Kindly check that this is not charged.

Vishwajit Mitra

I am holding HDFC Credit Card. I have to change my mobile no. While, I have made request for the same at HDFC Kamala Mill Branch on Friday 14th June 2019, I have not yet received any confirmation on whether my new mobile no has been updated or not. Because of this, I am unable to reset my card pin. Please help. I even called to HDFC Customer care but not getting any help. Today, I come to know that same is suspended. However, executive didn't revealed reason for suspension. I have recently obtained my housing loan with good cibil score. I am wondering how Bank can suspend card without giving email intimation. My email is same as it was when card was active. Please help

Dear sir,
I want to make here a complaint against the employee of HDFC bank ERU Branch Navsari, Gujarat, for visiting changes new credit cards pin set of my credit cards,
This person has misguided me by saying that this facility is not available to our branch if you set the pin u call to customer number but customer to you he is said me go to banks ATM and help to banks person to the set the pin but this branch staff do not good attitude or helps us and other my friends. I have made so many complaints against this person but I didn't get any solution till now and it been fifteen months but I didn't get any relevant solutions and this been a very bad experience for me with HDFC bank as in a very old customer of HDFC bank but this issue made me very unsatisfactory with the service to your HDFC bank. I asked him that I will make a complaint in ombudsman and to your senior he said that they can't do anything against me.
Kind Regards
Dinesh Patel

Hi,
I have purchased mobile phone in one of the authorised store, we bought by using hdfc debit card because of some cash back facility..But still we didn't get any cash back. WE purchased redmi note 5 pro phone on 08/07/2018. WE called to customer care on 3-4 months back, they told need to complete 90 working days.. SO still we are waiting.. But waiting time is over..It makes us to not to believe in cash back offers. Please kindly do the needful

Hi
I have HDFC Salary Saving Account so there is offer for me from HDFC Bank is a Credit Card
HDFC Bank Credit Card Customer Care call me that you have offer is you intrested i said yes after applying they approved my card and then i got a message from HDFC Bank that your card will be delivered to you on 11 june 2019 but i have changed my mailing address so that courier service not able to deliverying me
After i have changed my mailing HDFC bank customer care call me that your card is not deliverd you have changed your address i said yes i have request you please send my card to my new address they said you will received after two days still i am waiting for it i am calling to customer care they listening my problem and cut the phone now i am very angry kn HDFC bank that there service is not good can you please help me for my problem

My Account Number is - [protected]
Cust Id[protected]
Name - Kailash Roy
Mobile Number - [protected]

I m a doctor professionally..I have hdfc credit card since last 7-8 years. since then it was smooth transection. I got pregnant in June 2018 .. since then I started financial up downs as I had to stop practice for 9 mnth due to my health issues..after my delivery just in 2 months I resume my work ..in this period hdfc card was overdue ..it's limit was 50000 . In June 2019 as I credit card collectors ( Archana ) started calling me...tht they...

I have a salary account in hdfc bank. Two SIPs of 2000 each is deducted every month from my account. For 5-6 hours, there was no balance in my account and at that time the attempt to deduct sip was made. Now I have been charged 590+590 Rs. which is totally unfair. Please submit my complaint to hdfc bank. If the issue is not resolved, I would have to dwitch bank for salary account....

I got an HDFC life policy in April 2014 after being pestered by the HDFC branch manager and RM. I agreed for a 5 year plan but they forced me into a 15 year plan. I paid premium of 1.5 lakhs per year for 5 years until March 31st 2018. On 01st April 2019, I was entitled for a liquidation and refund after completing 5 years. From 03rd April 2019, I have been writing to HDFC bank, Nri services and HDFc life to close my policy and refund my account and they have been delaying it unnecessarily.

I have written 19 email (9 copying CEO, MD and Board of Director at HDFC bank) and they have not been able to resolve this issue. The service representatives wait for a week and then reply stating they want more documents. I have provided 10 plus documents in total including but not limited to

1. Self attested Passport copy (sent twice)
2. nEFt mandate (2 different)
3. Bank statement (2 accounts separately)
4. Form 10F (sent twice)
5. Evaluation form
6. Surrender form
7. Name declaration form

Inspite of all these documents they come back again seeking documents. It’s not like am taking a loan from the bank. I have requested them to cancel my policy and refund my account but they don’t want to refund my money.

Please assist.

Respected sir

The HDFC Bank has been charged me Rs 721.18 and 163.82 for Depository charges on Demat account which isn't used by me ever. Please take the needful action or let me know what needs to be done from my side. Reference Number as provided by the bank, depository chrges debited from my Account on the date of 19/06/2019. Can you please resolve the problem asap.

I had a salary account in HDFC Bank and that is converted into saving bank account as I left the company. I was not aware about any negative balance that has been imposed by HDFC bank because of non-maintenance of minimum balance which is against RBI Rules.

Today I deposited Rs.16800/- to continue my account, however It is noted that HDFC has deducted an amount of Rs 8800/- from the subject deposit.

Hence in this regard request you to revert the deducted amount as soon as possible.

Regards,
Arpita Rout
[protected]/ [protected]

Sir i have credit card in hdfc bank, last 1.5 years i don't have job right now, so that i have plan settlement my credit card, last 6 months the hdfc peoples contact with, i am told to him, pl give the settlement, but the people is not interest to settlement my credit card, they peoples always to confuse me and they are spoke to me, settle this month afterwards they are not contact with me and i called some numbers they are not picking my call. So please to understand my issues and close my card with lowest settlement amount.
my contact no is [protected], [protected]

I booked some international flight from my card and after some days bank deduct a huge amount from my account as a post transaction charge around 10k can I get my money back in my account it is showing this- .DC INTL POS TXN MARKUP+ST . Should I close my account or I can get my money back because they deduct a huge amount

Dear Team, It is inform you that I have applied for home loan on 3rd June for which I have provided all the required documents and cheque of amount 3540/-. According to your concern person home loan would be sanction by HDFC within week after submission of docs. But your team didn't communicate the major pendency after two weeks as well. So it was assuming by customer that nothing is pending from customer side so once we have called on 17th June then again one major pendency has been raised by your team. Why everything is not communicated to customer in first go? It is totally disappointing how this reputed bank can do these silly mistakes as team didn't communicate properly. Now i don't want to take loan from HDFC as already it’s too late and waste our time unnecessary. Please cancel the further action regarding my loan. Also its request you to that kindly help to return my all documents with refundable amount of cheque 3540/-.
Please take this on priority and now help to your customer for refunding the amount 3540/-with submitted documents to your concern person and avoid to delaying the things.

Regards
Niraj Srivastava