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HDFC Bank Complaints & Reviews

2.9
Updated: Oct 4, 2026
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I
iamrud
from Malegaon, Maharashtra
Aug 10, 2019
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Hello i have a salary a/c in your bank and today i was unable to withdraw funds.
When i checked in website i found out that my ac in on hold and ther are hold charges charged 7000 while i don't have hdfc credit card or any loan..
Why its been charged and i need imidiate resolution.
My customer id is [[protected]]
My name is harikesh sanjay saund
HDFC Bank customer support has been notified about the posted complaint.
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    Neelam Arora 55
    from Gurgaon, Haryana
    Aug 9, 2019
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    Address: E-1/207., North West Delhi, Delhi, 110085

    From last four months i am not getting netbanking otp on my registered mobile number. Although i am using my same device from last 2years. Whenever i go to chrome, i am unable to get otp. Please make it possible to get otp on my registered mobile previously i was able to get otp on my same device but now it has very difficult for me to use netbanking. I have visited my home branch many times for the same but no response. Please do the needful.
    HDFC Bank customer support has been notified about the posted complaint.
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      Varsha Thamke
      from Mumbai, Maharashtra
      Aug 9, 2019
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      Address: Kadubesanhalli, 560047

      I have been charged 1770/- (590/- 3times) from my salary account stating as ach debit return charges. No prior intimation or communication was done in reference to above stated transaction. What are these charges for! Why are they so high. Hdfc bank has to return this money.

      Please help me resolve this. People are losing trust in public banks and now these banks also.
      If auto debiting is a service you provide as a bank, then it is your duty to inform me on the charges for the same. Heights of fraud. You must give me a warning that if funds are insufficient you will be charged. Nothing was there.

      Please please help me resolve this and return my money.
      HDFC Bank customer support has been notified about the posted complaint.
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        G
        gdr003548
        from Delhi, Delhi
        Aug 9, 2019
        Resolved
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        Resolved

        Address: Faizabad, Faizabad, Uttar Pradesh, 224001

        Dear sir... My name is dinesh kumar. I have agency of hdfc life from 1 jul 2016. But due to non fulfillment of minimum business guarantee my agency got terminated. I want to join lic. Kindly resigned my agency from portal. My pan no. Is aohpy1018d. Please remove my pan number from irada portal ason as possible. I will be highly thankful to you. Thank you
        Sep 28, 2019
        Complaint marked as Resolved 
        HDFC Life customer support has been notified about the posted complaint.
        Verified Support
        Aug 14, 2019
        HDFC Life Customer Care's response
        Hi, kindly inform the customer to connect with respective impanel HDFC Life branch for addressing the concern.
        Verified Support
        Aug 14, 2019
        HDFC Life Customer Care's response
        Hi, kindly inform the customer to connect with respective impanel HDFC Life branch for addressing the concern.
        Verified Support
        Aug 22, 2019
        HDFC Life Customer Care's response
        Hi, kindly inform the customer to address any unresolved concern with respect to your HDFC Life policy. Kindly inform the policyholder to write us at [protected]@hdfclife.com from your registered Id to have the same addressed.
        My Policy No is 21234983 I was Making Online Advance Payment of My Premium But After That I Getting Cheque Bounce Charges From My Account of Rs.350/- And Still Did Not Get..

        I was doing this payment on 25 June 2019.

        So please do the needful Kindly Reverse My Charges.
        Hi,

        I want to cancellation my hdfc sl progrowth super plan. I contact with customer care executive regarding that policy cancellation. but they did not answer properly and not to take steps to resove the issues. So, kindly cancel the plan and refund the amount which you have debited from the credit card asap.

        Regards,
        Siva Kumar P
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          P
          Pavan Kumar Reddy Y
          from Bengaluru, Karnataka
          Aug 9, 2019
          Resolved
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          Resolved

          Dp id in301151
          Client id 26980702
          I have already cleared the charges and submitted closure form at koramangala branch bangalore. My trading account is also closed. Why demat account is not closed. Even the bank guys told that they will call and inform about closure but didn't receive any reply from them. Now again i received an email stating that there are some outstanding demat charges of rs 50. Why should i pay extra charges for your mistakes. Kindly close my account. If you cannot close escalate further. When trading account was closed why demat account is separate and you are taking so much time. Because of this my bank account is not getting closed which i opened just to clear outstanding charges. Kindly close and do the needful.
          Sep 19, 2019
          Complaint marked as Resolved 
          HDFC Securities customer support has been notified about the posted complaint.
          Verified Support
          Aug 17, 2019
          HDFC Securities Customer Care's response
          Dear Customer

          Greetings from HDFC Securities Ltd !!!

          In order to address your concern pertaining to Demat account, you may write to [protected]@hdfcbank.com or call them at 61606161 ext -4.

          Regards
          Customer Care
          HDFC Securities Ltd
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            A
            Amreendanish
            from Dimapur, Assam
            Aug 9, 2019
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            Address: Kolkata, Kolkata, West Bengal, 700017

            I m making a complaint regarding my hdfc credit ending with 0559 expiry date 09/21.
            I am making the payment of my credit card everymonth on time and this is the first time last mnth i have missed the payment on 2nd of july 2019, however i am using this service from quite a longtime and makes the payment everymonth on time still i have got charge 950 + 950 late payment charges and 500 overlimit fee which i am not happy to pay and looking for a reversal of 2400 rs.
            I have already made the payment of 2 mnths 3890 rs and if the amount got reversed back i am also happy to pay the total outstanding amount on my credit card if not i am not going to make any payment in thr near future.

            I m a existing customer of hdfc bank and due to this surely i m not happy with the service and looking for the reversal please check and do the needful.

            Regards,
            Mohammad danish
            Mob:[protected]/[protected]
            HDFC Bank customer support has been notified about the posted complaint.
            Verified Support
            Aug 09, 2019
            HDFC Bank Customer Care's response
            Dear Customer,

            I request you to share your complete concern, account/customer Id and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

            -Anay
            HDFC Bank Customer Assistance
            Aug 11, 2019
            Updated by Amreendanish
            I m making a complaint regarding my HDFC credit ending with 0559 expiry date 09/21.
            I am making the payment of my credit card everymonth on time and this is the first time last mnth i have missed the payment on 2nd of July 2019, However i am using this service from quite a longtime and makes the payment everymonth on time still i have got charge 950 + 950 late payment charges and 500 overlimit fee which i am not happy to pay and looking for a reversal of 2400 Rs.
            I have already made the payment of 2 mnths 3890 Rs and if the amount got reversed back i am also happy to pay the total outstanding amount on my credit card if not i am not going to make any payment in thr near future.

            I m a existing customer of hdfc bank and due to this surely i m not happy with the service and looking for the reversal please check and do the needful.
            Customer id:57104028
            [protected]/[protected]

            Complaint Id:2418764

            Regards,
            Mohammad Danish
            Mob:[protected]/[protected]
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              P
              PShs
              from Mumbai, Maharashtra
              Aug 9, 2019
              Resolved
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              Resolved

              I have recharged jio cell [protected] (Jio) on 19th july for rs 399. Money deducted from my account but recharge was not successful. I logged complaint for this but refund was not initiated. When i again called the customer service they told me to call the beneficiary.
              When i called beneficiary they told me its the bank issue. And i believe its the bank issue.
              I am attaching the screenshot please look into it and help me out.
              My customer id is[protected].
              Let me know if more details required.
              Sep 11, 2019
              Complaint marked as Resolved 
              HDFC Bank customer support has been notified about the posted complaint.
              Verified Support
              Aug 09, 2019
              HDFC Bank Customer Care's response
              "Dear Customer,

              We would like to inform you that, the referred UPI transaction has been successfully processed at the Bank's end. Sometimes due to technical issue at beneficiary bank end, it may take 2-3 working days for the payment settlement in beneficiary party's account / reversal back to the remitter account. Incase of non receipt of reversal / beneficiary still denies of having received the funds at their end, within stipulated time as mentioned above, do write back to us with the beneficiary's latest bank account statement (statement with bank logo & account number) or beneficiary bank's email confirmation, to enable us to assist.

              -Anay
              HDFC Bank Customer Assistance"
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                N
                nav192
                from Mohali, Punjab
                Aug 9, 2019
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                Address: Mohali, Punjab, 160071

                My company has made us to open salary account in the hdfc bank to complete their yearly targets only as salary is never credited to that bank. Company remain using the earlier bank. As it was salary account, its required 0 balance to maintain it. Moreover i never operated it. Never used its debit card or any service. Today i got message of deduction of 600 for june, and 600 for july. Technically it should inform me that i'll face some kind of deduction in prior. Also if they are deducting it for june. Why didn't i get the message in july. Why its sending now in august for the deduction of june as well. What kind of service is that.
                HDFC Bank customer support has been notified about the posted complaint.
                Verified Support
                Aug 09, 2019
                HDFC Bank Customer Care's response
                Dear Customer,

                We can help with that. Please write to [protected]@hdfcbank.com with your Account No. or Customer ID, along with the details of the charges & registered contact details. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

                -Anay
                HDFC Bank Customer Assistance
                Aug 09, 2019
                Updated by nav192
                Hi Anay,
                I can't see the text you marked protected.
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                  P
                  Pavan pittala
                  from Hyderabad, Telangana
                  Aug 9, 2019
                  Resolved
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                  Resolved

                  Address: Hyderabad, Telangana

                  As i was maintaining my salary account they have deducted 600 for last month and today i got a message deducted 600 and is if the process continues we don't need your services. Please return back my amount that have deducted without intimating.
                  This account is my salary account even if the min balance is not maintained also the account should be active but without any message intimation that to maintain balance how would you deduct money without proper message intimation atleast phone intimation is not done by you.
                  Please debit my money back this is your failure to intimate me with any proper message.
                  Sep 9, 2019
                  Complaint marked as Resolved 
                  HDFC Bank customer support has been notified about the posted complaint.
                  Verified Support
                  Aug 09, 2019
                  HDFC Bank Customer Care's response
                  Dear Customer,

                  We can help with that. Please write to [protected]@hdfcbank.com with your Account No. or Customer ID, along with the details of the charges & registered contact details. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

                  -Manoj
                  HDFC Bank Customer Assistance
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                    M
                    mahesh ghaiwat
                    from Mumbai, Maharashtra
                    Aug 9, 2019
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                    Address: kalmeshwar, 441501
                    Website: [email protected]

                    Yogita ishwar ghaiwat bonus ke nam par policy bharwai policy no[protected] kitani bar kall kiya par call nhi uthaya bonus ke nam par policy bharwayi dheli se (Vishal bhardwaj dipak roy aaditi mishra. And mital in logone bonus ke nam pe hdfc me policy bharwayi or unake call recordings he hamare pass or ye mo n he unake [protected].[protected]. Or bhi n he hamara salana income 50hajar se bhi cam he hamara paisa hame wapas chahiye
                    HDFC ERGO General Insurance customer support has been notified about the posted complaint.
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                      M
                      mansi pandya
                      from Mumbai, Maharashtra
                      Aug 9, 2019
                      Resolved
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                      Resolved

                      I purchased iphone xr for 58692 inr at reliance digital using my hdfc card on 28 apr 2019..
                      Offer was 10% discount using hdfc debit card.
                      Transaction ref number was[protected]. It was stated to be recently within 90 days but i dont see that in my account..
                      Kindly clarify about this..
                      It has been more than 90 days..

                      Hoping to get this issue resolved..
                      Sep 9, 2019
                      Complaint marked as Resolved 
                      HDFC Bank customer support has been notified about the posted complaint.
                      Verified Support
                      Aug 09, 2019
                      HDFC Bank Customer Care's response
                      Dear Customer,

                      I request you to share your complete concern, account/customer Id and registered contact details, transaction details, offer details, to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

                      -Anay
                      HDFC Bank Customer Assistance
                      Haven’t received cashbsck from hdfc after I purchased iPhone 11 it’s more than 120 days
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                        M
                        mahesh ghaiwat
                        from Mumbai, Maharashtra
                        Aug 9, 2019
                        Resolved
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                        Resolved

                        Address: kalmeshwar, 441501

                        Yogita ishwar ghaiwat hdfc policy no.[protected] ye policy bonus ke nam par bharwyi gayi he or (Vishal bjardwaj. Dipak roy. Aaditi mishra ye nam ke logo ne hdfc me bonus ke nam par policy bhrwayi he or hamara salana inkame 50hajar se bhi kam he or hamare pass call recordong he or unake phone n he h[protected].[protected]
                        He hamara paisa hame wapas hona chahiye or ye logo pe campani ne case karna chahiye
                        Sep 30, 2019
                        Complaint marked as Resolved 
                        HDFC Life customer support has been notified about the posted complaint.
                        Verified Support
                        Aug 14, 2019
                        HDFC Life Customer Care's response
                        Hi, kindly inform the customer if policyholder has any unresolved concern with respect to HDFC Life policy, kindly inform to the policyholder to write us at [protected]@hdfclife.com from registered id to have the same addressed.
                        Verified Support
                        Aug 28, 2019
                        HDFC Life Customer Care's response
                        Hi, kindly inform the customer to address any unresolved concern of policyholder kindly inform the policyholder to write to us at [protected]@hdfclife.com from registered email id.
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                          N
                          Nagasree V
                          from Delhi, Delhi
                          Aug 8, 2019
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                          Address: 560100

                          Hi,
                          I have been using HDFC bank for past 10 years. I have took loan in LIC Housing pvt ltd since my salary account is hdfc LIC had submitted the ECS mandate thrice every time they reject with different reasons. When I contacted customer care or branch no one is helping everytime they say it is in Central team we can't do anything. It will affect my CIBIL score please help me
                          HDFC Bank customer support has been notified about the posted complaint.
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                            R
                            reetikagupta02
                            from Ahmedabad, Gujarat
                            Aug 8, 2019
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                            Address: B602 Narayan Greenscapes, Vemali, Opposite Skymark Society, Vadodara, Gujarat, 390008

                            My credit card was lost and online i hotlisted the card. I selected option of do not reissue as i intend to discontinue the card. I had kept this card to avail airport lounge facility etc. Which bank claims to provide, however can never be availed as card does not permit.
                            Now i'm being forced to receive a new card, my instruction being loud and clear that discontinue my card. Bank officials are harassing me with below actions:
                            1. I'm being asked to provide diagonally cut card — how can i do it if i've upfront told that it is lost and hotlisted.
                            2. I'm forced to complete formalities for visiting bank, filling card closure form. Even if i try, i don't have the card details for new card which is claimed to be issued to me, i have not asked for a new card at all.
                            3. Unnecessarily delaying the process.

                            I have contacted bank officials, customer service, escalated it in query section, still no resolution.
                            Horrible experience and i feel like being harassed for taking a decision to block one of their cards being imposed on me.
                            HDFC Bank customer support has been notified about the posted complaint.
                            Verified Support
                            Aug 09, 2019
                            HDFC Bank Customer Care's response
                            Dear Customer,

                            We have reviewed your comments expressed and you may look forward to receiving a response to your e-mail id in 7 working days. We request you to bear with us in the interim. The reference number for this interaction is[protected].

                            -Nadia
                            HDFC Bank Customer Assistance
                            Aug 09, 2019
                            Updated by reetikagupta02
                            Today I received a fraud call from name of Rahul Tripathi impersonating HDFC Bank and this forum. He yesterday emailed me asking my contact number, today called and asked all details of my debit card, expiry date, cvv nos and tried to carry out 2 transactions. The person looked so convincing I almost gave away the details. His number was: [protected]

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                              G
                              Gyanchand Saini
                              from Delhi, Delhi
                              Aug 8, 2019
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                              Sir, Myself Gyanchand Saini, This complain is regarding my Policy

                              No.[protected] Claim No-C[protected], There is No

                              response from your side from last six months...

                              I have been called so many times to your jaipur branch members but no one

                              still not give me proper solution.They are always telling me that calim in process.
                              Please look into the matter .
                              HDFC ERGO General Insurance customer support has been notified about the posted complaint.
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                                V
                                Veera Prathap Polisetti
                                Aug 8, 2019
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                                Address: Germany

                                I'm in Germany not eligible for LOANs in India and I'm not interested also. This HDFC persons are irritating with calls, my Indian number is on DND service but still they are calling from mobile numbers and testing my patience. They are really behaving like fools, for every call receiving I have to pay 90 rupees per minute. Don't know what is HDFC call or what is my important calls about my business. I want to file a case against to these HDFC personal LOAN section, how they git my number and why they are irritating me.

                                Someone, please help me. I'm loosing around 2000 rupees per month just because of these ###.
                                HDFC Bank customer support has been notified about the posted complaint.
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                                  E
                                  emtiyaz
                                  from Badlapur, Maharashtra
                                  Aug 8, 2019
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                                  Address: BANDRA, Mumbai City, Maharashtra, 400051

                                  Dear Sir,

                                  i have taken the policy from your company details are given below

                                  1) HDFC LIFE SUPER INCOME PLAN
                                  2) APPLICATION NUMBER :[protected]
                                  3) POLICY NO :[protected]

                                  At TIime of purchasing the policy from your executive ( meera and your executive come to my address for verification i had informed both of them that i want the esi date of premium on 15th of every month but on month of june end i recd a message from hdfc life insurance company i had informed to hdfc executive ( meera, mangesh), that why i am getting such message i had informed you that i want on 15th of every month, so they had told me that they will revert back to me, no reply from there side, i am continuous giving a call, meera i not able to take my call and reply, after giving a call from my friend mobile mr. aniket sawant ( sernior of meera desai) he had pick up the phone and i had explain the problem of my esi date, and i explain him unnecessay you company send the esi on 3rd of july, it get bounce from my bank ( and bounce charge is applicable to me from my bank ), so better advise me whether it is possible to change esi date or not, if not then cancelled the polciy,

                                  so aniket sawant, had giving me confirmation on what apps if the esi date is not change i will cancelled the policy, then again this month i recd the message from hdfc policy that esi is going to hint on 3rd august, i had informed to meera aned aniket, but they are not giving in response not picking up my call, nor giving me address where they are sitting, i had written everything on mail to meera desai, and also what app message to aniket sawant and meera desai, they are ignoring my call continous i losing my time and patinent againt this useless hdfc life insurance executive

                                  When i am giving a call from other person mobile they pick up the phone and talk to me then from next day onwards that mobile also they block, they block my mobile no., they my office landline no. and my friend no.

                                  so pls help me in solving the problem

                                  pls give me your email address or phone so i can explain you briefly

                                  pls cancelled my policy, this type executive you are hiring means you are troubling customer.

                                  pls do the needful, oblige
                                  thanks
                                  emtiyaz
                                  [protected]
                                  HDFC Life customer support has been notified about the posted complaint.
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                                    Chingkheilaikangbam
                                    from Mumbai, Maharashtra
                                    Aug 8, 2019
                                    Resolved
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                                    Resolved

                                    Address: Khongjom Mayai Leikai, PO - Wangjing PS - Khongjom, Thoubal, Manipur, 795148

                                    I am a loanee of hdfc two wheeler ( loan account no.[protected]. I paid My first emi by using RALOAN and using my loan account number by another bank according to information provided by loan team hdfc on 7/8/2019. They emailed me to do so. When I did the same, The amount had deducted from bank account. But emi is not paid till now. I want my money back. So please help me.
                                    Aug 8, 2019
                                    Complaint marked as Resolved 
                                    email: [email protected] Contact no. 7005489408
                                    HDFC Bank customer support has been notified about the posted complaint.
                                    Aug 08, 2019
                                    Updated by Chingkheilaikangbam
                                    Problem is not solved.
                                    Aug 13, 2019
                                    Updated by Chingkheilaikangbam
                                    Problem is solved
                                    Verified Support
                                    Aug 13, 2019
                                    HDFC Bank Customer Care's response
                                    Dear Customer,

                                    We are working on your concern vide Ref ID:[protected] and will revert to you within 4 working days.

                                    -Nadia
                                    HDFC Bank Customer Assistance
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                                      S
                                      sagar_rawlani
                                      from Chennai, Tamil Nadu
                                      Aug 8, 2019
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                                      Policy sold to me was missale so i want to cancel policy.
                                      As i am writing mail to them but there is no proper revert from them.
                                      I am following with them from month of march but till date there is no proper revert.
                                      I had purchase policy in month of march only but due to some reason i was not able to cancelled in free look in period.
                                      I requested them for full premium paid for three month.
                                      HDFC Life customer support has been notified about the posted complaint.
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                                        B
                                        Barham Ahlawat
                                        from Hyderabad, Telangana
                                        Aug 8, 2019
                                        Resolved
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                                        Resolved

                                        Address: Gurgaon, Haryana

                                        This is regarding complaint of
                                        Plan: HDFC Life Click 2 Invest - ULIP
                                        which I bought around 2 years before.

                                        I already reported my complaint to all of below id;s
                                        [protected]@hdfclife.com
                                        [protected]@hdfclife.com
                                        also raised concern on grievance cell but no proper resolution.

                                        My original investment was on 10/11/2017 of Rs 500000
                                        Recently, I needed my money and i remember sales guy told that time after 1 year, i can withdraw my money with some charges.
                                        Now when I called customer care many times to withdraw money from this fund, they denied, agreed and then denied.
                                        On first day my nav value was Rs 499990 and I have message of 8th July 2019 where it came down Rs 492136.52 .
                                        I reported it again and again.
                                        Once, I waited for a positive feedback for a week.
                                        then no one reverted.
                                        days went and so on.
                                        One day i called customer care and they suggested me to switch funds as he said last guy did wrong choosing of funds.
                                        and now what it is shocking, my funds came down a lot further.
                                        Current value as of yesterday 7 aug 2019 it is Rs 468784.63
                                        What they could have done,
                                        1. traced and checked call records while selling this fund to me.
                                        2. why i have been suggested wrong funds in begining.
                                        3. why switch of funds was suggested which is going to be loss??

                                        This is clearing duping customers and violating laws of fair services.
                                        I need my premium back with minimum guaranteed return.
                                        This is last place where i am putting complaint before i go to consumer court.
                                        Sep 23, 2019
                                        Complaint marked as Resolved 
                                        HDFC Life customer support has been notified about the posted complaint.
                                        Aug 08, 2019
                                        Updated by Barham Ahlawat
                                        It has been nearly 1 week, I have sent an email to escalation email and still no response from there.
                                        What is SLA to revert back if a customer sends an email to [protected]@hdfclife.in ?
                                        Verified Support
                                        Aug 12, 2019
                                        HDFC Life Customer Care's response
                                        Hi, kindly inform the customer to address any unresolved concern of policyholder kindly inform the policyholder to write to us at [protected]@hdfclife.com from registered email id.
                                        Aug 14, 2019
                                        Updated by Barham Ahlawat
                                        it is already sent and no replies.
                                        Verified Support
                                        Aug 19, 2019
                                        HDFC Life Customer Care's response
                                        Hi, kindly inform the customer if policyholder has any unresolved concern with respect to HDFC Life policy, kindly inform to the policyholder to write us at [protected]@hdfclife.com from registered id to have the same addressed.
                                        Dec 02, 2019
                                        Updated by Barham Ahlawat
                                        I have done that but no resolution. 🙃
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