HDFC Bank Complaints & Reviews

Dear sir/ madam,
Please note that on friday dated 21.06.2019 we received a call from hdfc bank rm hadeeqa siddiqui on 26677400 because we had some queries and regarding we received a very good offer of jumbo loan on my credit card with 10 % roi upto 10lacs from your rm. We are already having loan with 11% and looking offer 10% agreed upon to taking 8lacs loan with 10% roi and fixed. After discussion amount was transferred in my account and utilized by me in favour of closing my existing loan with hdfc and icici which was on 11%. As soon as loan was dispurse we got a message that 12.60% roi. It's totally cheating with me by your rm and shaking my trust which was since very long time with hdfc. Please look into the matter and do the needful. It's not a matter of 12.60 roi it's matter of trust in bank and rm. When i discuss this matter today morning then she told it's a mistake and will take care of it. Your mistake broken my trust and request you please do the needful so that i can make again trust other wise i will pay the loan amount as soon as possible and close all accounts of hdfc bank of my family and my company also.
Thanks

Waiver o[censored]nnecessary charges levied in my account and change in emi date
My issue is going on from 2017 and till date its not been resolved
Just because of you loan department sales staff false commitment and fake assurance i have to shut my newly opened business and also had to surrender my car to the bank again i have lost my reputation and dignity.
The time i had escalated my issues i was informed that it will be resolved and changes will be done.
During those day i had met with an accident and had shortfall of 01 emi which was paid and all those were happened your loan sales staff
Being in assumption that post my complaint bank would have taken necessary action and hence i have to pay cash every month
Same was followed and when i found a statement from my hdfc bank account your ecs is still active with my non operative hdfc account
Was quite shocked and have raised complaint from past 09 month i am being informed that sir you'r issues will be resolved kindly make the payment so that for future it shouldn't be levied
And i will be receiving call back from mr pradeep chettiyar (Loan account collection manager)
But still awaiting for call back
Every month my loan account file was getting transfer from one staff to the other and from almost 15 to 16 month i have keep on explaining the whole issue and fed up now finally was advise to visit to kanjurmarg branch where my issues can be resloved
I tried my best to visit the branch but unfortunately to my immense work and working in odd and official hours too
Fail to visit
I again spoke to the collection team to redirect my to mr chettiyar but now again its being 10 days no response.

And bank have sent me notice now that my emi has been cancelled i have to pay at one short.

I am wowed with the hdfc bank loan department service
I had also reverted on payment reminer email on 12th june with the whole issues but still no revert.

Hope in indian consumer complaint forum my issues will be granted and it will be resolved.

My hdfc bank loan account number is 43525077 name mr bipin gupta

Sorry if any of my word sound unprofessional.

Regards
Bipin gupta

I had submitted a fast tag application one month ago via gdfc site.
I have got no updates about the fast tag registration. I have got an email confirmation from hdfc saying that i will get fast tag in 7 working days.
But it has been almost a month, but i did not receive any wallet number till now.
I called fast tag customer care multiple times, but they simply asked to wait for a week. Is there a escalation point where i can reach out to? How do i get the fast tag delivered? If its taking further delay, i want to cancel application and get full refund.

I have write the below email to hdfc, but still not getting any response:-

Dear sir / madam,

Good morning,

Awaiting for your response

Refer to our telephonic discussion, two fast tag is activate on my mobile no. The complete details as given below:-

Registration no. Owner name customer id linked account : chassis no. Mobile no. Aadhar no. : activation date pos details
Dl2cba2010 deepak kumar [protected] [protected] ma3jmt81skd150510 [protected] [protected] 04 may 2019 ca shivagi marg (Pos[protected]
Hr10ag1554 jai dev singh [protected] [protected] mat627165klc15651 [protected] [protected] 10 june 2019 malwa tata (Pos114272)

You are requested, please separate the both fats tags as per the correct details is as below:-

Registration no. Owner name chassis no. Mobile no. Aadhar no. : email id
Dl2cba2010 deepak kumar ma3jmt81skd150510 [protected] [protected]
Hr10ag1554 jai dev singh mat627165klc15651 [protected] [protected] singh. [protected]@gmail.com

Please help me here.

Product type engine no. Tag id. Tag status owner fuel type chassis no. Registration no. Registration date registration upto vehicle class manufacturing date manufacture pos details
7001 k12mn4577528 34161fa8203288ac038199c0 active deepak kumar petrol ma3jmt81skd150510 dl2cba2010 02 may 2019 01 may 1934 car/jeep/van 01 january 1990 mariti suzuki ca shivaji marg
7001 1.5crail01cpyw10139 34161fa8203288ac03b5f4a0 active jai dev singh diesel mat627165klc15651 hr10ag1554 29 may 2019 28 may 1934 car/jeep/van march 2019 tata motors malwa tata

Regards
Jai dev
[protected]

Regards
Jai dev

From: singh. [protected]@gmail.com
Sent: 10 june 2019 17:55
To: fasttag. [protected]@insolutionsglobal.com
Subject: change of mobile no and email id's on fast tag

Dear mr. Jhon,

Good evening,

Refer to our telephonic discussion, two fast tag is activate on my mobile no. The complete details as given below:-

Registration no. Owner name customer id linked account : chassis no. Mobile no. Aadhar no. : activation date pos details
Dl2cba2010 deepak kumar [protected] [protected] ma3jmt81skd150510 [protected] [protected] 04 may 2019 ca shivagi marg (Pos[protected]
Hr10ag1554 jai dev singh [protected] [protected] mat627165klc15651 [protected] [protected] 10 june 2019 malwa tata (Pos114272)

You are requested, please separate the both fats tags as per the correct details is as below:-

Registration no. Owner name chassis no. Mobile no. Aadhar no. : email id
Dl2cba2010 deepak kumar ma3jmt81skd150510 [protected] [protected]
Hr10ag1554 jai dev singh mat627165klc15651 [protected] [protected] singh. [protected]@gmail.com

Please help me here.

Regards
Jai dev
[protected]

My salary account is not yet activated.
Hdfc bank professional said, it will be activated within 3 working days. But i have got no notification so far.
I opened account on 19th june. And its 24th june now.
Today is the last day o[censored]pdating my account number in my company.
As my account is not yet activated. I can't provide the details.
Because of it, i might not get this month salary.
Kindly help....

I have applied for re-issuance of hdfc fast tag as my windshield got damaged and i replaced it.

It is more than a month, once i requested. I have paid the re-issuance fee and followed multiple times on email and via customer care.

There is no response. I have even filed grievance request with consumerhelpline.gov.in but still no response.

It is painful to see none of them are responding. I am posting to hear from hdfc otherwise, i am left out with legal option.

First email request 4/30/2019 and subsequent hdfc - 'hbl=[protected]' ticket

After following up multiple times, on may 14th email from
Ashish. [protected]@sahaj.co.in - requested for re-issuance payment details were provided and subsequently, the payment was done.

May 21st - email from ashish. [protected]@sahaj.co.in, that the card is ready and would be sent.

Card was not received till today and next email chain and hdfc customer support for the shipping details - no response - hbl=[protected]

June 1st - reminder email
June 4th - resend email as per customer care called ashish
June 15th - reminder email and customer care call
June 20th - logged complaint with consumerhelpline.gov.in.

Still no response. I hope to see some response.

Muthiah

I want to say that.
I used a hdfc bank credit card since 2016.
1-from 2016 my cash limit is always show zero.
2-after any emi cycle completed by payment. The releasing amount not added to the limit.
3-after many mail/call to customer care. They don't refund the late fees. And they don't solve any problem of these.
Name-anas khan
Credit card no-xxxx-xxxx-xxxx-3591
Mob-[protected]
[protected]@gmail.com
Place-gonda u. P
Deducted amount
13.3.2019 - 750rs
11.5.2019 - 950rs

Mr amit whos currently rm in rehari branch in jammu has opened my family member acct with false promises and data. He opened the 1000rs acct but demanded 2000rs to be submitted on the acct for which he gave no receipt and now turning down the calls also. Later i got to know that he told all the lies so that he could open an acct and meet his target. Pls take a stern action against him so that image of the bank isn't tarnished. I've been a hdfc cust since last 10 years and such a thing happening in such a reputed bank is appealing.

I have made one cancellation and another return from myntra. I have received messages regarding same that amount has been credited/reversed but did not receive it.

Please find below messages-
Ur transaction on hdfc bank debit/atm card ending 8087 for rs. 517.00 has been credited/reversed by www.myntra.com on[protected]:20:20:52

Ur transaction on hdfc bank debit/atm card ending 8087 for rs. 1164.72 has been credited/reversed by myntra1291349 on[protected]:12:03:26

I have cancelled one of the order and returned another. I got message from hdfc for both of them that my account has been credited/reversed with that amount but haven't received any of it.

Please find below messages-
Ur transaction on HDFC Bank DEBIT/ATM Card ending 8087 for Rs. 517.00 has been credited/reversed by www.myntra.com on[protected]:20:20:52

Ur transaction on HDFC Bank DEBIT/ATM Card ending 8087 for Rs. 1164.72 has been credited/reversed by MYNTRA1291349 on[protected]:12:03:26i

Dear
Sir/maam
I did not take any loan from hdfc bank yet, not credit card also but my pan card
Score showning me that i have taken a credit card and two wheler loan from your bank and mycivil score is going day by day down for that low poporse how can it possible. Kindly revert back as samas possible and below details. Plz kindly remove my problem. Bank futher panltiy.

Thank you
Pranjal barman
Name - pranjal barman.
Pancard-beupb2765j
Mobile-[protected].
[protected]@gmail.com

I am a hdfc bank credit card holder. The bank has auto debited 1999 /- from my credit card number ending with 6541 without my concern in may. I am not interested at this service and don't want this membership anymore. So cancel this membership and refund the debited amount of rs 1999 /-... Please refund this as soon as possible i can't bear this amount still i m studying so please consider my request..

They didn't explained about one assist for every month they had cutting nearly 700 rps so I don't need anymore... Can you please cancel it and refund my money...previous month because of one assist m fee, over limit.. They had cutting extra 500 I can't bear this much of huge amount... So please consider my request and cancel one assist mfee.. Still I am studying I can't bear this amount so please please refund my moneyyy

My credit card payment rs 1000 failed no slip generate and amount deducted and marchent swiped again and charge 1000 rs and said amount will retun in same account after 24 hrs but fail transaction amout not recived.
I want know how recived my 1000rs which failed and slip not generate by swip machine. Inam facing alotvof problem please provide solution

Account/customer id: [protected]

My salary account with hdfc was converted to saving account in 2012 but in march 2019 rs 2700 was deducted for not maintaining the minimum balance.

I called customer care they said i hv to pay the amount.

I learned that many customers are harassed like this to pay the amount but they got the refund after they complaint regarding the same.

For credit cards, loans etc they call us so many time but before deducting the the amount there was no call. How is that fair practice. Also, it's been more than 6 yrs my account was converted to saving why deducting the amount now. I want the refund.

My salary account with hdfc was converted to saving account in 2012 but in march 2019 rs 2700 was deducted for not maintaining the minimum balance.

I called customer care they said i hv to pay the amount.

I learned that many customers are harassed like this to pay the amount but they got the refund after they complaint regarding the same.

For credit cards, loans etc they call us so many time but...

It's really shameful for hdfc that they say we deserve first position bcoz we are giving best services. But what about your fraud which you are doing with your customer? Here voice raised by one doesn't mean that only one who got trapped. But problem is that i have much time that's why i raised this issue at social media. And i will not leave till last of that your employee who waste my time and break trust. Komal thakkar she upgraded my credit card by giving wrong information bcoz she got incentive on my card upgradation. I raised many request than after no resolution yet came. My case no 9715741 still under pending and with no response. I mailed many times but no response i got back. I have many other point which i described in detail and mailed you.
I suggest to all those near and dear who have relation with hdfc, kindly have a recording of their talking as i kept. So that you will be right bcoz they (Company employees) earning from us not from company as they shown.
And if you also face than post on all social media so that our other dear will not get trapped.
Many thing i haven't describe bcoz of less time but i will update day by day.

Dear Sir/Madam,
I applied for a HDFC credit card in HDFC Tiruppur Vavipalayam branch and I received a text saying your card has been approved and your card number ending with XXX5332 has been dispatched. But after two days, Your HDFC Bank Credit Card has been returned by our courier as "undelivered".Every month I am getting a post from HDFC to remit payment. Now I want to apply for a personal loan.Because of this due, the loan is not sanctioned.Bank manager told to solve this and submit the no due confirmation letter to sanction the loan. I dont want credit card Please solve this and send me the no due confirmation as soon as possible. I have been visiting the HDFC tirupur Vavipalayam branch for past 6 months.I am a govenment servant working as Staff nurse in Tiruppur. Even i dont get enough time, i have been visiting HDFC bank Tiruppur. But they are not at all responding. Please solve this and issue the no due confirmation soon as possible.
Name : Mrs.K.Unnamalai, Mbl no: [protected]

Dear Sir/Madam,
I applied for a HDFC credit card in HDFC Tiruppur Vavipalayam branch and I received a text saying your card has been approved and your card number ending with XXXX has been dispatched. But after two days, Your HDFC Bank Credit Card has been returned by our courier as "undelivered".Every month I am getting a post from HDFC to remit payment. Now I want to apply for a personal loan.Because of this due, the loan is not sanctioned.Bank manager told to solve this and submit the no due confirmation letter to sanction the loan. I dont want credit card Please solve this and send me the no due confirmation as soon as possible. I have been visiting the HDFC tirupur Vavipalayam branch for past 6 months.I am a govenment servant working as Staff nurse in Tiruppur. Even i dont get enough time, i have been visiting HDFC bank Tiruppur. But they are not at all responding. Please solve this and issue the no due confirmation soon as possible.
Name : Mrs.K.Unnamalai,
Mbl no : [protected]

Dear Sir,
I am requesting again to you the Rs 9750/- given to you by me should be returned immediately.
Because:-
1. I have not requested any kind of written and oral loan.
2. I send you the loan amount Demand draft in my old office address without any notice.
3. when the call was made for the loan installment the applicant was not informed about the loan and it was told
that you have been given purchase by credit card.
4. when the applicant went to lucknow credit card department the information was received by Mr. Vivek Shukla in
the credit card department. and Rs. 9750/- was deposited from the applicant that petitioner deposit the fund.
5. The applicant want to his old office and received the demand draft of Rs. 86500/- after that on the request of vivek shukla
of credit card department demand draft deposit in my account and returned the amount 86500/- to the bank.
THERE IS NO MISTAKE OF THE APPLICANT AND APPLICANT HAS ALL THE WORK TO KEEP THE RIGHT RELATIONSHIP
WITH THE BANK.
So you are requested that the money taken by the penalty of Rs. 9750/- should be returned te me and my loan account should
be closed completely.

Regards

Pronit Agarwal
Mobile no- [protected]
[protected].