HDFC Bank Complaints & Reviews

I Nirmal Puri, holding credit card 5459 xxxx xxxx 9569 . I had received an upgraded credit card few months back, although I'm not able to reset my credit card pin . The otp received by me got expired, post that I've tried contacting the customer care for pin generation . The phone no registered with the bank is [protected]. This no is registered for one more family card . The pin generation is failing because of that . I also gave a request for change of no and address . The address got updated but the number has not changed . Due to this I'm not able to receive my otp . The customer care has been of no help in resolving my issue . I've been using Hdfc credit cards for a very long time but to my surprise this is the first time I've experienced such an issue . I request the Hdfc credit cards team to resolve my issue at the earliest .

I Mohd Rehan Siddiqui, R/o 183 Ekta Vihar Sector- 6 R.K.Puram New Delhi, had a credit card of your bank . In March 2019 I have lost my card, then I called customer care. Over the phone I have blocked it permanently and did not request for new card when executive insist me. I told her am not in need of this as it would cost me of Rs 500 annual charge that would be applicable in May 2019. So I request her to closed it permanently after paying all my outstanding amount so that I do not have to pay annual charges before 3 months. She said okay no problem we will block it permanently and you don't have to pay annual charges further any more. On 16th of June am getting email for annual charges for new card that I have not applied for, even I don't have any credit card of your bank.
Please resolve this issue.

I am a customer of Hdfc bank. My all transactions are through HDFC bank only. My previous personal loan was approx. 10 lakhs, at that time I was working in India as a Scientist B, under Indian Council of Medical Research.
Last year 6th Sept. 2018, I joined Saudi government job as Assistant professor.
I was approached for top up loan in the month of March. I asked that now I am having NRI status can I get it.?
I gave...

On 12th june 2019 an unauthorized transaction done with my regalia credit card rs. 15000/- i have complaint to customer care but problem not resolve till now. Now unbilled amount is displayed in the statement. Please resolve my problem and and refund the amount in my credit card account. i have many time time to customer care they block my old card and sent new card but deducted amount not refunded till now.

Yesterday morning an HDFC employee called me for payment of credit card. I respectfully said that the payment will be delayed, give me a time up to 20th June, 2019 and pay asap. He did not listen to me continuously shouting on me and threatening me. I cut the call and he continuously call me again and again i pick the call and tell him to do not call me tell another executive to call me and talk to me he did not listen me and call me again and again. I will message him to if you call me i will file the FIR against you. Today he is call me in the morning and treat me that i am going to your house.

Bank has clear my view that bank has to right to going my house without my permission and knowledge. If this person is harm my little daughter and my mother so what can i do.

I am going to file an FIR against this person. I don't his name but i have a phone number [protected].

Hi,
I received this msg on 18 June 2019 from HDFC Bank.

Dear Customer Mandate reference no: HDFC[protected] issued to BSE Limited with value Rs. 5 lac and frequency ADHO is received today for processing. In case of any issue please get in touch with your branch.
I have not done such transaction. Kindly help
Thanks and Regards
Nishikant vaity...

Ad hoc statement charge ₹118 have been deducted on 13 June 2019 from my hdfc salary account without any information. How can bank deduct money without any acknowledgement

So i need clarification from bank or reverse my ₹118 to my account.
Ref no. MIR[protected]
Narration - adhoc stmt chgs incl gst 020619-MIR[protected]
Value date 13 Jun 2019...

Dear HDFC,

I was using HDFC credit card since 2014 and in 2018 I gave my Outstanding dues to HDFC collection boy but amount was not submitted.
Latter on again I paid outstanding amount as discussed with HDFC executive and now it shows settlement in cibil.

Its request to remove setlement from.my cibil. I tried to cordinate with branch but no.one responding

I took one policy from HDFC named HDfC life click 2 protect 3D.
While taking the policy the executive confirmed that I can attach my policy to already taken loan from HDFC .
However, after making the payment they are denying that now I cannot attach the policy to loan.

This is so pathetic and even the customer care is not helping to resolve the issue.

I've taken Hdfc life credit protect plus for my home loan with HDFC ltd.

I've written to [protected]@hdfclife.com about not receiving any policy documents for my home loan insurance. Only information that I have is payment advise from HDFC ltd which has policy number as 444255.

Please share policy details and also advise procedure to surrender it.

Dear HDFC

Please note that i applied for HDFC Credit Card and got Reference No : [protected]W1 I got NO VERIFICATION CALL FOR CREDIT CARD BUT CALL ONLY FOR HOME VERIFICATION AFTER 3-5 DAYS ONE SMS RECEIVED FROM HDFC BANK "WE HAVE COMPLETE PROCESSING YOUR HDFCBANK CREDIT CARD APP"

Today got checked in HDFC Link showing track your card application. Found the reason as follows.

Application Reference Number :[protected]W1
Status
DISAPPROVED
Remarks
DISAPPROVAL OF THE CREDIT CARD APPLICATION DOES NOT REFLECT IN ANYWAY ON YOUR CREDIT STANDING OR YOUR FINANCIAL STABILITY

TO WHOM IT MAY CONCERN..

I am Allwin Joseph from mumbai holding a salary account with customer number[protected] with APMC branch.
After i left my previous company the salary was credited to some other account so this salary account with hdfc got converted to savings account with a minimum balance of rs 10000.
They started levying a charge of 700 something every month and now it has become Rs -8455 .Such a huge amount seriously who will pay all this amount i mean it will be like paying a big chunk out of your salary for some stupid rules made by this stupid bank.
I am a hard working individual with an average salary i cannot pay this amount, I tried to raise complaint via customer care but those stupid persons are not even accepting my request and simply putting my phone on hold for 20 mins for without my permission so that i just walk away and wont disturb there precious time .Seriously who treats there customer like [censored]. They dont even have the basic manners all they know is to cheat and steal money from normal people using the punchline axis bank does that so we are allowed to do that what the ### is this seriusly i am not paying a single penny and i want to close this stupid amount.

please kindly look into this otherwise they will turn this 8k into 1 lac...
mobile number - [protected]
email- [protected]@gmail.com

As I'm facing problem with EDC MACHINE. It's been 2-3 weeks I have called up near by bank to solve my problem but HDFC staff is very bad in such things. They just make excuses very time. I want that take action against them so they will not do it from next time. Why we use such facility if they don't corporate with customer. My work is not going properly whenever we call up HDFC staff every time they said we will come but no one come till...

I have taken a Two Wheeler Loan from HDFC Bank, account no 55093737, and UCIC[protected]. I have foreclosure my loan on 31 October 2018 through HDFC Bank cheque no. 00006. amount Rs 46000/-. I have not rercieved NOC till date. Now I have changed my Residence ADDRESS, X-708, TOWER -X, OXY HOMEZ, LONI-BHOPURA ROAD, GHAZIABAD, UP. Please sen a copy through my email, [protected]@gmail.com.

I am writing this to HDFC bank With great dissatisfaction. I needed personal loan of 8 lahks and check my eligibility multiple times with your executives. Only after that said, I have the eligibility, I started with the process. I needed the funding very urgently (latest by end of this week). They agreed on it based on eligibility check. Today morning I received a text message stating loan of only 3, 86, 000 have been approved. This is just annoying. Being a reputed Bank, this is not the way you should be wasting ones' time and cheating by providing wrong assurance. Based on multiple discussions for eligibility criteria, applied for the load else I would have gone for other Financial institutions. I would like this to be escalated mainly because of 1. Wasting my time, as I needed the amount very urgently.
2. Providing false assurance and misleading .

This leads me to a very difficult situation, as I needed the amount for my admission by end of this week.

I strongly condemn this and would need a clarification for misguiding me and making a wrong impact on my career.
I would request, not to do the same mistake with others as it is very important to be transparent and ethical.

Hi,
HDFC Bank Agent call me and offered me to apply for credit card. I applied for credit card on 11may 2019 and got reference number after 1 month I got message that "We have completed processing your HDFCBank CreditCard 1*************" but today I have check with reference number then status "disapproved".
Why this will happened to me . Firstly your employees calls customer to apply for credit card .then customer apply it will rejected by bank Agent. And again and again call to customer to apply for credit card.
If customer is not eligible Then why you are call for the all the nonence thing.

Hi,
I have been waiting for my HDFC Debit card which was dispatched on 11th june 2019, the air bill no. AWB [[protected]] BUT HAVN'T RECIEVED IT YET. IM TRYING TO CALL ON CUSTMOER CARE NUMBER BUT ITS ALWAYS ANSWERING MACHINE. VERY BAD AND IRRESPONSIBLE SERVICE.
Please let me know about my Debit card, i have given my mobile no also.

thanking you
Rajat sharma

I have received a message on my BAnk registered no. from HDFC bank "Alert Rs.999.00 spent via credit card no. at amazon1258399 on[protected]:14:06:56 without pin/otp.How can a transaction be done without taking any authorization why PIN/OTP option is there if there's no requirement of doing this.
I want my money back as its a fraud transaction. Please help me out.

I had booked a train ticket on 14th of june and i cancelled it same day. Then i got message that an amount of 2630 will be refunded. Next day i got message of hdfc bank that amount has been refunded but when i checked my account balance and statement then there was no such transaction /refund. It is requested you to please update status of statement and refund my amount.

Hello my name is Deepak Pandey. I'm from ludhiana. My father buy a policy from hdfc life from hdfc bank last year with policy number 20436985 on the name of Shesh Nath Pandey. The plan is HDFC SL Progrowth flexi. On 27th april my father has been expire. I'm applying for the death claim on last month. The sum insured written on the policy is rs-2, 10, 000/- but i receiced only Rs-26, 240/-
This is how companies foolish the people's. I also attached policy front page in attachment. Please resolve my claim issue as soon as possible.

Thanks & Regards
Deepak pandey
Contact - [protected]
[protected]@gmail.com