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HDFC Bank Complaints & Reviews

2.9
Updated: Dec 16, 2025
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HDFC Bank reviews & complaints page 698

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D
Dd1987
from Mumbai, Maharashtra
Jun 16, 2019
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Address: 141120

Hello my name is Deepak Pandey. I'm from ludhiana. My father buy a policy from hdfc life from hdfc bank last year with policy number 20436985 on the name of Shesh Nath Pandey. The plan is HDFC SL Progrowth flexi. On 27th april my father has been expire. I'm applying for the death claim on last month. The sum insured written on the policy is rs-2, 10, 000/- but i receiced only Rs-26, 239/-
This is how companies foolish the people's. I also attached policy front page in attachment. Please resolve my claim issue as soon as possible.

Thanks & Regards
Deepak pandey
Contact - [protected]
[protected]@gmail.com
+1 photos
Jun 16, 2019
Complaint marked as Resolved 
Policy number-20436985
HDFC Life customer support has been notified about the posted complaint.
Jun 16, 2019
Updated by Dd1987
please resolve my complaint as soon as possible.
Verified Support
Jun 18, 2019
HDFC Life Customer Care's response
Hi, if beneficiary have any unresolved concern with respect to HDFC Life policy, kindly inform to the beneficiary that write to us at [protected]@hdfclife.com to have the same look into and addressed.
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    A
    arun_rathore
    from Mohali, Punjab
    Jun 16, 2019
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    Address: 283111

    On 31 May, 7430.66 Rs got debited from my account showing unauthorized transaction in mini statement. After trying for contacting customer care they didn't have any answer. I also asked the home branch for this unauthorized transaction but they also don't have any answer and kept saying wait for some time. It's already been 15 days and I haven't got the answer. Please resolve this problem asap.
    Jul 17, 2019
    Complaint marked as Resolved 
    HDFC Bank customer support has been notified about the posted complaint.
    Verified Support
    Jun 16, 2019
    HDFC Bank Customer Care's response
    Dear Customer,

    We can help with that. Please write to [protected]@hdfcbank.com with your Account No. or Customer ID, Transaction details & registered contact details. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail. -Anay

    -Anay
    HDFC Bank Customer Assistance
    Sir.,
    I beg to say that i am udit singh please send me my noc. Requirement for another bank. Please available as soon as?
    My mob no- [protected].
    Name- Udit Singh
    My hdfc band account has been blocked no any information ... So plz help me i cant visit in branch
    Hello
    I owned a credit card about 3 years ago and about a year ago I settled the card. I am trying to call the number [protected] since days and I can get anyone online.
    My customer id 34434000
    I need to get this sorted. Please help me
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      S
      Suresh01Rawat
      from New Delhi, Delhi
      Jun 16, 2019
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      Address: Udham Singh Nagar, Uttarakhand, 244713

      I am a HDFC bank credit card holder . The bank has auto debited Rs. 1399/- from my credit card number ending with 6013 without my concern. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of Rs.1399/-

      OneAssist Relationship Number : 2070972
      Name :- Arti Devi
      Credit Card Number Ending :- 6013
      HDFC Bank customer support has been notified about the posted complaint.
      Please provide the reason of credit card decline. i am interested card. APPLICATION NO.- 19E[protected]E8
      On June 4, 2019, while adding beneficiary from netbanking account, though the wait time was more than 15-20 mins, did not get the otp password to my registered mobile number to the account.
      Dear Arti,

      Greetings from OneAssist!!!

      We are sorry to see you go.

      We have forwarded your details to our team and you should expect a call within 24 hours. Please note that OneAssist will never ask for your Card CVV details or OTP for membership cancellation or for processing refund.

      We would also like to advise you to delete all the personal details posted in your complaint, as the information provided on this site can be viewed publicly and can also be misused.

      Future communications will be done on your registered email id. We request you to write to us at our registered email id which is [protected]@oneassist.in in case of any query.

      We appreciate your patience in the interim.

      Regards

      Team OneAssist
      Sir from my account there are many deduction occur only in day of 147.50 four times a day

      cancellation of one assist membership - Comment #3460729 - Image #0
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        H
        Harish@979
        from Delhi, Delhi
        Jun 15, 2019
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        refund my policy amount

        Address: HDFC standard Life Insurance company Ltd, Lodha Excels, 13th Floor, Apollo mills compound N.M., 400011
        Website: Www.hdfclife.com. Email : [email protected]

        Dear Sr.
        I'm very disappointed and helpless because the Hdfc Life insurance company and there brokers did cheated with me. They provide me a policy on 11th May 2018. Policy number is 20363249. The brokers told me that if you will take the policy then you will get the Loan from a City Bank at without any interest.
        But I couldn't get any type of Loan till date. They did fraud with me. So, now I want refund my money because...
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        S
        Shruthi Sarathy
        from Chennai, Tamil Nadu
        Jun 15, 2019
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        Address: Nagoji Rao street, 600005

        I am a HDFC Solitaire credit card holder. I have made a payment of Rs 1, 95, 280 to my credit card instead of my total due of Rs 19, 670.Now there is a excess payment of Rs 1, 75, 609.80 in my credit card. I have made through the ICICI bank IMPS.

        Could you please kindly the excess amount as soon as possible as it is really urgent.
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          Neha Bhalekar
          from Mumbai, Maharashtra
          Jun 15, 2019
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          Address: Thane, Maharashtra, 421503

          Cancellation of One Assist Membership
          I am a HDFC bank credit card holder. I am not interested about this service and don't want this membership any more. The bank has auto debited Rs. 1399/- from my credit card number ending with 0691 without my concern on date:15/06/2019. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of Rs.1399/-. So request you to please cancel the one assist membership. Please confirm once done.

          OneAssist Relationship Number : 7208334
          Name :- Neha Bhalekar
          Mobile No. :- [protected]
          Credit Card Number Ending :- 0691
          HDFC Bank customer support has been notified about the posted complaint.
          Two Wheeler Loan statement.
          dear sir,
          It is to inform you my two wheeler loan a/c no. 59436938
          is with you, and still i have not received my loan statement for this financial year.So i request you to send or email to me at the earliest so i can file my tax return.

          Thanking you,

          Srinivas M P
          [protected]
          [protected]@gmail.com
          I had a very bad experience with HDFC saving account. I made the payment and after 5 working days also they hold the amount which i already cleard long back. i shared the reference no. also but they are say it will take time and don't share any ETA.
          My debit card is not working yesterday it is working i draw a50000 today it is not working I want urgent money pls help me
          Dear Neha,

          Greetings from OneAssist!!!

          We are sorry to see you go.

          We have forwarded your details to our team and you should expect a call within 24 hours. Please note that OneAssist will never ask for your Card CVV details or OTP for membership cancellation or for processing refund.

          We would also like to advise you to delete all the personal details posted in your complaint, as the information provided on this site can be viewed publicly and can also be misused.

          Future communications will be done on your registered email id. We request you to write to us at our registered email id which is [protected]@oneassist.in in case of any query.

          We appreciate your patience in the interim.

          Regards

          Team OneAssist
          I have received a message that customer mandate reference# HDFC[protected] issued to fedral bank ltd. with the value Rs. 41400.00

          I have not raised any such request nor i have any transaction with fedral bank.
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            Neha Bhalekar
            from Mumbai, Maharashtra
            Jun 15, 2019
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            Address: Thane, Maharashtra, 421503

            Cancellation of One Assist Membership
            I am a HDFC bank credit card holder. I am not interested about this service and don't want this membership any more. So request you to please cancel the one assist membership. Please confirm once done.

            OneAssist Relationship Number : 7208334
            Name :- Neha Bhalekar
            Mobile No. :- [protected]
            Credit Card Number Ending :- 0691
            HDFC Bank customer support has been notified about the posted complaint.
            Jun 15, 2019
            Updated by Neha Bhalekar
            The bank has auto debited Rs. 1399/- from my credit card number ending with 0691 without my concern on date:15/06/2019. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of Rs.1399/-
            The EMI amount against my consumer durable loan no. [protected] which was due on June 5th has not been deducted though adequate balance was maintained in the account from which the amount is recovered. Kindly look in to and take necessary action.
            Hi Sir,
            I have received message in my mobile my card has been returned and reach out to customer care.
            I want to receive my credit card in my same address which is registered in your bank profile.

            Kindly send ASAP, eagerly i want to use your bank card.

            Thanks
            Rajkumar.M
            [protected]
            Hi,

            I had lost my Food Plus card, i am a TCS associate, could you block the card.

            Could you please transfer the amount in my acount. I am waiting for you response.

            The food card number is : [protected]

            Please resolve this matter asap.

            My email id-shruti.[protected]@tcs.com
            I have received first message on 1st may deduction of Rs 199 and same Message I got today. I have put complaint to hdfc through Twitter and by email as well but got no satisfactory response or reply from hdfc.
            We are swaping But Showing INV CARD CALL ME DESK
            Adress: Kavadiguda BNET FIBER 6-6-35 SHOP NO 1 TID 42075446
            SO Pls Solved Issed..Contacts : [protected], [protected]
            Dear Neha,

            Greetings from OneAssist!!!

            We are sorry to see you go.

            We have forwarded your details to our team and you should expect a call within 24 hours. Please note that OneAssist will never ask for your Card CVV details or OTP for membership cancellation or for processing refund.

            We would also like to advise you to delete all the personal details posted in your complaint, as the information provided on this site can be viewed publicly and can also be misused.

            Future communications will be done on your registered email id. We request you to write to us at our registered email id which is [protected]@oneassist.in in case of any query.

            We appreciate your patience in the interim.

            Regards

            Team OneAssist
            Dear Sir,
            I Meenu Sharma Prop of M S Enterprises having C. Account no.[protected], i have applied cheque through net banking dated 22/5/2019 last one week online showing cheque book has dispatched but still i have not received
            i request to you kindly take necessary action and provide cheque book require on urgently basis
            I have taken HDFC Fas Tag but the tag is getting read or not working at majority of locations of Toll Gate.

            I had tried to contact the customer care to request a new TAG but surprisingly the customer care no. [protected] nobody is answering for the past 5 - 6 days.
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              S
              Sfali
              from Agra, Uttar Pradesh
              Jun 17, 2019
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              Dear sir
              I made a payment of one thousand rupees thru hdfc merchant for NTA answer key claim on June 9, 2019 .
              Payment Was not done on NTA web and amount deducted from my account.
              I had contact with SBI but they messaged me that Transaction was successful, so you should contact with HDFC merchant.

              Plz help me out for refund bcoz my bank SBI said that I should contact to HDFC bank .

              Transaction Reference :[protected]IGAGIAEIB9
              HDFC Bank customer support has been notified about the posted complaint.
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                S
                sonio16285
                from Ludhiana, Punjab
                Jun 15, 2019
                Resolved
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                Resolved

                Address: Mohali, Punjab, 140603

                This is on my behalf of my father's (Tej Pratap Pandey) credit card account ([protected])which is suspended now for no reason. I have recently checked his all bills and found that as per bill generated on Jul. 18, 2018 total amount due was Rs. 37, 177 on Aug. 7, 2018 and he made the payment on Aug. 8, 2018 and since then he didn't use the card even for a single day. And he made the payment after speaking to one of the Zirakpur HDFC branch credit card department member.
                Post this he started receiving bills and calls to make the payment of approx. Rs. 400 which he was not able to understand and always denied to pay as he paid full dues already. And this was continued till April 9, 2019 when he received Notice from HDFC bank to make the payment. On April 24, 2019 his got debited by Rs. 9347 without any notification. He visited branch and got the update that as he didn't clear the dues in 7 days after receiving the notice so banks has rights to debit the amount from his account without any notification which is absolutely nonsense.

                I am also cards of multiple banks where we get grace period of 2 days to make the payment at no extra charges. And my father made the payment just one day late. He is old, so might be not able to make collection deptt. understand why he was denying the payment. But I expect Bank team to understand the customer situation especially old aged customer and waive off the charges of delay in payment by just one day which didn't happen. Rather Team harassed my father mentally and financially for almost 8 months which I never expected from the bank at least.

                Looking forward for quick resolution and the amount refund to my father's account.

                For any reason if you want to have call, feel free to reach me at [protected] instead of my father's no. as he won't be able to listen and explain you everything.
                Jul 19, 2019
                Complaint marked as Resolved 
                HDFC Bank customer support has been notified about the posted complaint.
                Verified Support
                Jun 17, 2019
                HDFC Bank Customer Care's response
                Dear Customer,

                We request you to advise our cardholder to contact our Debt Management officers at[protected] / 4040702 with regard to credit card outstanding or for any further clarifications.

                -Nadia
                HDFC Bank Customer Assistance
                Jun 17, 2019
                Updated by sonio16285
                I didn't understand your update, whom should I reach ? If you providing a contact number then please provide us the no. with std code.
                Respected Sir, . I got Two wheeler from HDFC Bank Ltd on 21.06.2010 of a sum of rs. abt. 30000/. from ess ell motors. Vehicle no.UK07 AE 6799. Named Jitender Tariyal and Ifully payment to bank. But I did not received N.O.C. till date
                Dear customer mandate reference no: hdfc[protected] issued to payu private payment limited with value rs. 30, 000 and frequency adho is received today for processing.in case of any issue please get in touch with your branch.

                I have not given any mandate. Please resolve the issue. Screen shot of the sms is attached herewith.

                payment got debited from the account without any notification and for the incorrect charges - Comment #3459676 - Image #0
                I have did a IMPS transaction on May 31st still the amount either credited to the destination account or to my account. Please help me.
                I transfer money yesterday to my friend the money where debited from my account but my friend where not received the amount still
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                  G
                  gurudeo sah
                  from Delhi, Delhi
                  Jun 15, 2019
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                  Address: Gurudeo Sah- 22, periyar hostel , jnu new delhi- 110067, New Delhi, Delhi, 110067

                  Dear Concern,
                  I am writing this with highly dis appointment that I was client of Hdfc Credit card and I was not using your card since long and continuing on your card payment. Recently I closed your card via making all the payment dues and trying to get my NOC for my card, but by doing all the necessary documents to your Chennai office your all the executive are not able to track my credit card provided all my detail, please find the attachment of messages sent by Hdfc Bank, and my latest Credit Card Statement (password— GURU0506).
                  Even I have sent all the forms signed to your add through Speed Post Tracking No—ED[protected]IN, as last time advised by your executive and it is showing delivered on 13/05/19.
                  But all your illiterate executives are not able to neither track the card nor the courier and neither they were trying to transfer my calls to Manager.so coming to the point try to issue my NOC for the said card and others card on my name if available, asap on my email other wise I will file a deformation case against Hdfc card for the Mental Torture and harassment.
                  +2 photos
                  HDFC Bank customer support has been notified about the posted complaint.
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                    C
                    chandrasekharcc
                    from Bengaluru, Karnataka
                    Jun 15, 2019
                    Jul 11, 2023
                    This thread was updated on Jul 11, 2023
                    Resolved
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                    Resolved

                    transaction timeout

                    Address: TAVEREKRE, Bangalore, Karnataka, 560029

                    I have done the imps transaction of amount RS.500 from my hdfc savings account to other bank account via netbanking.

                    I received transaction timed-out message on my register mobile, however the amount was deducted from my account and was not delivered to other end.

                    This is my 2nd issue from HDFC in same month. Why dont you credit it back when Transaction timed out and money debited from account??? What if its...
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                    Liju George Thomas
                    from Bengaluru, Karnataka
                    Jun 15, 2019
                    Resolved
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                    Resolved

                    Address: Btm layout, Bangalore, Karnataka, 560093

                    Dear Team

                    Account Details:-

                    A/C No :- [protected]
                    Customer ID:[protected]

                    I write this mail with great disappoinment and dissatisfaction. I hold an account with HDFC Bank which I do understand I wasn't using it for a couple of months as I was struggling in search of a job. On June 3rd, I had erroneously transferred Rs 18000 to my HDFC account. To my disbelief Rs 8035/- was deducted due to various charges. I was under a shock and immediately tried reaching multiple people including the BM and the call center but was unable to reach any anybody or to any conclusion.

                    I humbly request you to reverse the charges immediately. I am not in a position, wherein I could loose Rs 8035 for charges. I hope you would understand my situation and would provide me with the requisite support by reversing the charges.

                    Moreover, I would also start using my HDFC account henceforth as my primary account and also ensure that sufficient balances are maintained in the account month on month.

                    I once again request you to reverse the charges on an immediate basis as the amount was supposed to be transferred elsewhere for an emergency reason. Kindly do the needful on priority.

                    Thanks once again and awaiting for the reversal.

                    Thanks and Regards
                    +1 photos
                    Jul 21, 2019
                    Complaint marked as Resolved 
                    HDFC Bank customer support has been notified about the posted complaint.
                    Verified Support
                    Jun 18, 2019
                    HDFC Bank Customer Care's response
                    Dear Customer,

                    We are working on your concern vide Ref ID:[protected] and will revert to you in 4 working days.

                    -Nadia
                    HDFC Bank Customer Assistance
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                      cshekar81
                      from Bengaluru, Karnataka
                      Jun 15, 2019
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                      Resolved

                      I am a HDFC bank credit card holder . The bank has auto debited Rs. 1299/- from my credit card number ending with 4692 without my concern on date:06/05/2019. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of Rs.1299/-

                      OneAssist Relationship Number : 2036209
                      Name :- Ashwini Chandrashekar
                      Mobile No. :- [protected]
                      Credit Card Number Ending :- 4692
                      Aug 6, 2021
                      Complaint marked as Resolved 
                      HDFC Bank customer support has been notified about the posted complaint.
                      Dear Ashwini,

                      Greetings from OneAssist!!

                      We regret for any inconvenience caused to you.

                      As per our records, your plan is already in cancellation status and the refund will be credited to your account within 5 working days.

                      Should you have any queries, please contact us by emailing at [protected]@oneassist.in.

                      Regards

                      Team OneAssist
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                        Prathibha B
                        from Hyderabad, Telangana
                        Jun 15, 2019
                        Resolved
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                        Resolved

                        Address: Hyderabad, Telangana

                        Hi, i have salary account in hdfc 4 years back when i was working at that time. After that i changed company & they provided other bank account. Recently i changed new company. The new company have using only hdfc salary accounts. But my hdfc exsisted old salary account showing -9000 balance.
                        The bank converts my salary account converted into savings account & charged monthly.. Now its 9000 negative balance. Without my permission how can the bank convert my salary account into savings account? Even they are not intimated verbally... According to rbi guidlines on savings account banks not charge even its negative balance.
                        I approach branch, but they behaved rudely & refuse to close account.
                        Plz justice to me. 9000 is huge amount to me. What is the solution?
                        What is the action will take against this bank.
                        Jul 25, 2019
                        Complaint marked as Resolved 
                        HDFC Bank customer support has been notified about the posted complaint.
                        Verified Support
                        Jun 15, 2019
                        HDFC Bank Customer Care's response
                        Dear Customer,

                        We're sorry to hear that. Please share your Account No. with registered contact info & the issue on [protected]@hdfcbank.com. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

                        -Anay
                        HDFCBank Customer Assistance
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                          RaviSen
                          from Mumbai, Maharashtra
                          Jun 15, 2019
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                          Address: Mumbai City, Maharashtra

                          On the 4th June 2019 I have done IMPS fund transfer to the incorrect account number [protected] instead of correct account number [protected] I called to HDFC BANK on same day. I logged a complaint (complaint no is MUMC [protected]) . Post logged a complaint I continued following up with bank they told your amount will reverse in 7 working days. Now today is 15th June but still there no update receive from bank and customer service team.my complaint is still opened.
                          +1 photos
                          HDFC Bank customer support has been notified about the posted complaint.
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                            Marri Swamy
                            from Bengaluru, Karnataka
                            Jun 15, 2019
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                            Address: Bangalore, Karnataka, 560037

                            False statements were given by sales representative to us while discussing the personal loan like we can pay part payment or full closure after 1st EMI without any restrictions. After agreeing for personal loan, so many conditions came into picture which were not conveyed to us before. Immediately I replied the manager who dropped us mail saying what we agreed for. Before loan getting sanctioned also, sales representative sindhu confirmed that we can make part payments after EMI itself without any restrictions & she told that she was going to drop a mail regarding the same today ASAP. But we have not got any mail, but amount got credited to our account today. We called her but no response. SO we dropped a mail to manager Govardhan, if terms are not getting changed as agreed, i want to cancel it immediately. & I am not delaying at all any time.
                            Please take this as serious note, Help us to either in keeping your promises or cancelling the loan. In case, if we need to cancel, Let us know the process to cancel the loan.
                            HDFC Bank customer support has been notified about the posted complaint.
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                              Lochan Chandrashekar
                              from Mumbai, Maharashtra
                              Jun 14, 2019
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                              Address: #5,1st main, government press layout, ullal main road, bangalore-560060, 560056

                              My name is lochan. Need NO OBJECTION CERTIFICATE for my credit card([protected]) and jumbo loan ( [protected]). I have already cleared all the dues which is payable to this two card numbers. I have already sent a written letter for the same through speed post to the Chennai address mentioned behind the card. Till now I haven't got a proper response on the same. Please look into it on a priority basis.

                              Regards,
                              LOCHAN K C
                              [protected]
                              lochi.[protected]@gmail.com
                              HDFC Bank customer support has been notified about the posted complaint.
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                                mansisharma75
                                from Mumbai, Maharashtra
                                Jun 14, 2019
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                                Address: New Delhi, Delhi, 110048

                                Respected sir/ma’am,

                                I have been charged INR 6076.57 without consent. I do not know who made this transaction or why I have been charged this money by HDFC bank. I demand it to be refunded immediately as it is a significant amount of money to lose without prior notice.

                                I tried calling on the helpline and it was extremely unhelpful. I hope you contact me as soon as possible.

                                Waiting for a prompt reply.

                                Best,
                                Mansi sharma
                                HDFC Bank customer support has been notified about the posted complaint.
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                                  Namit Tripathi
                                  from Mumbai, Maharashtra
                                  Jun 14, 2019
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                                  I have a Savings account with HDFC Bank(A/C No.) [protected]. The account shows a MiRevenue Hold by Gefu for amount Rs. 13880.57 dated 6th April 2019. Please note, i have no pending loan amount mapped to the account pending since April.
                                  HDFC Bank customer support has been notified about the posted complaint.
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                                    dish123
                                    from Delhi, Delhi
                                    Jun 14, 2019
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                                    Address: I-375, Aiims Campus Ansari Nagar East, 110029

                                    My card is lost before 1 year. on my card he sent a fee for the year.I m also ready to pay this fees.How do i pay i do not remeber my card no.. and your customer department not helping any body may times i have even mailed for customer care id. i have to close my card any condition HDFC bank cutomer care department making me fool.. How do i take action against these people
                                    HDFC Bank customer support has been notified about the posted complaint.
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