HDFC Bank Complaints & Reviews

Hi,

I am hdfc bank customer having salary as well as savings account.
I recently visited hdfc bank kalyanpur kanpur branch, the behavior of employees was unprofessional. They were yelling and screaming at bank premises which was not looking good. And it didn't go with the reputation of hdfc bank.
It didn't happened to me only the same behavior i noticed they were doing with other customers as well. Employees were not giving proper information first for depositing a cheque they asked me to go to guard then guard asked me to go to other service desk there was no clarity in the process and even then employees were not helpful. They were behaving rudely. Please look into this matter.

Regards
Anshuman

I am a hdfc bank credit card holder. The bank has auto debited rs. 2999/- from my credit card number ending with 0275 without my concern on date:06/08/2019. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount asap.

Name :- madhushree n
Credit card number ending :- 0275

We have a credit card swipe machine (Edc m/c) at our shop sri shagun mithai vatika) with tid no. 28082890. We are doing business of 1- 2 lakhs with the machine. We almost require 2 paper rolls per day for the transactions to print. We have kindly request you to send us paper roll as soon as possible, or else we may be forced to stop the usage of edc m/c.

I paid my hdfc credit card bill amount of rupees 11, 466 on august 7th 2018 in the evening but before that my autopay was initiated and due to non - availability of sufficient funds a payment return fee will be levied to your card account, if applicable. After that amount of rs. 450 has been debited from my credit card. Please let me know why do i need to pay the fee if i deposited the bill on the deadline.

I have received the refund from amazon for cancelled order. But amount not credited in my bank acount. I m continuous trying to contact with them & aslo i have provided refund ids received from amazon but they r not responding.
These three are refund reference no generated by amazon
064155
529243
283044
I have made 3773 + 82 +753 + 457 on 8th july. But i have returned the item so they sent me refund of 3773 + 82 + 753 on 12 july 2019

Company deducting payment again and again. I already Made the Payment.
Even their delhi collection employees are nor able to resolve the complaints. I already shared all the payment details which i made.

The person ia not able to update the payment even.

I have shared the Ref. No. But the person they are deducting unnecessary amount.

This is for delhi hdfc Collection branch.

I have given apy account closing form on 09th april 2019, wadakkanchery branch, thrissur. Till now apy account is not closed. Every month apy amount is deducting from my account. I have check with wadakkanchery branch about the same. They are telling we are already send the form. Once i received my apy amount i want close my salary account from hdfc bank. Kindly do the needful.

I have informed HDFC to not call or disturb me again.
I keep getting continuous phone calls from you ###.

I have already submitted a DND request more than 2-3 times ( see attached screenshot).

Vodafone and TRAI have both been informed and complaints raised.

Why won't you psychotic people stop bothering me??

Latest:
App-HDFC LOAN, continuous spam call, [protected], 07/08/19

HDFC PERSONAL LOAN, [protected], 12/07/19

HDFC PERSONAL LOAN, [protected], 09/07/19

App-HDFC CREDIT CARD, [protected], 27/06/19

App-HDFC LIFE INSURANCE, [protected], 22/05/19

App-HDFC BANK PERSONAL LOAN, [protected], 02/05/19

To

Manager

Credit card manager

Hdfc bank credit card division

Sir,

I am rakesh kumar belongs to delhi, my credit card no-[protected]. My total amount due is rs. 46, 600, which i have to pay in 6 installments. I have paid all my 6 installments on 06-aug -2019.

Kindly settle my dues and close my account from today onwards and issue my settlement letter.

Thanks for your support.

Rakesh kumar

[protected]

I raised a chargeback to HDFC bank for a credit card transaction dated: 7th July 2019 of Rs. 52000.00
HDFC given a reference no for: [protected] for inquiry.

Merchant confirmed by email that they will provide go ahead on chargeback once received the same from bank for reversal of my money, I have forwarded merchant confirmation to HDFC bank also.
Inspite of repeated follow up with HDFC, merchant did not get the chargeback notification yet.

Further as per standard procedure, I did not get temporary credit which was supposed to transfer to me.
Kindly expedite the procedure .

I have use my debit card for purchase of i phone xs on 1st may 2019 & offer was 10% cash back within 90 days. Till now its been more than 90 days but not received my cash back but when i have used my axis credit card for purchase of another phone its cash back has been updated within 75 days. Hdfc cash back offer is sham & cloak do not use hdfc card for purchase of any electronic gadgets go for another bank card.

Dear sir

I worked for this organization from june 2015 to march 2019. I already received my releiving letter and my full and final settlement is also done. Now i am working with another organization and its almost 3 months from the date of resignation. But while i go through to withdraw/transfer of my pf balance to this organization, its shows that organization is exempted from this service. Please help on this matter. My emp code was m9944.

I am disheartened with repeated ignorance of the relationship manager called shelly from sarojini nagar, delhi branch who is suppose to be handling my account
I must have tried reaching this rm on innumerable occasions, but all in vain, she doesn't even have the basic courtesy of either picking my calls or responding subsequently.
I contacted her 3-4 months as i wasn't using my hdfc account anymore for salary but she said she will again upgrade my account to preferred account once i start getting my salary credited to hdfc account but all in vain it's already been 3-4 months since i've moved away from icici to hdfc account but she doesn't have an idea about upgrades now and keeps on saying that she is getting it done.
I specifically told her last week that wither get my account upgraded or i shall switch back to icici but since then she has stopped calling or replying back.
I have couple of doubts regarding credit cards/forex cards but she is never their to resolve them.
Just let me know, what is the point in assigning such "so called relationship[p managers" to customers. Appears the entire thing is a sham and a shere marketing gimmick played on innocent customers.
If such being the case of poor & ignorance personified services of the rms... I would'nt think twice to move away from hdfc which i till now thought to be very customer friendly bank.

Dear indians,

Hdfc bank has given me the worst experience among any so far. Its been nearly a month i have been facing stress.
Somewhere in june i got a credit card bill of nearly 40k, the transactions that sums to this amount has been performed without my authorization and participation, nor any form of alerts was received. Hence i call up and put the transactions in dispute and fill up the card dispute forms among other formalities and the card was locked. Now, the customer care centre did not inform me about the auto pay feature in my account for the credit card.
This month they took out nearly 18k without notifying me, hence wiping out my bank account to pay these fraud disputed bills.

I call them up, and i came to know that the case has not been resolved and 18k was removed as auto-pay for this disputed bill and that once the case is resolve i'll be refunded and the usual "sorry for your inconvenience"

I call them up, again, and i came to know that the dispute case was closed and 18k was not in my favor hence it was removed it and the usual "sorry for your inconvenience"

I am frustrated beyond words right now, firstly for not notifying me about any developments taking place. Second the customer care is simply useless, everyone has different responses.

Finally to sum it up: first the fraud takes place, then the bank uses my money to pay off the fraud without notifying me, next they tell me that my case is closed.
I feel cheated.
How can i ever trust this bank?
What kind of a service is this @hdfc?

Dear team hdfc,
I am aneesh aurora, one of the dsa holder of your bank. I resides at padmanabhpur, durg city, chhattisgarh state with pin code 491001
Team, this mail is regarding one complain which i want to do against one of the branch manager of yours who is handling bhilai nehru nagar branch.
As a dsa, its my responsibilty to give you more and more business but this branch manager mr nishikant pandey is not allowing me to get it done. Many times he had told me that will not do your case and also many times he disrespected me.
I just want to know is this is a kind of gesture the hdfc branch manager is showing to one of his dsa.
Need your intervention as soon as possible otherwise i will go to the superiors.
Waiting for your positive response.

Note -: call me as soon as possible

Yours faithfully
Aneesh aurora
[protected]
Dsa code : 26488

Hi so i was running through some issues and couldn’t make the credit card payments, after repeated tried i made all
Payments and also withdrew a hdfc policy to do all this and the collection departments and customer care on phone assured that lien will be removed and they all kept saying it’s month end and tomorrow and tomorrow and talking to someone and it’s a process but the lien is nt removed, everyday they are giving some other excuse... My email is [protected]@outlook.com

When i took a home loan in hdfc they asked me.. Begged me to take ‘hdfc ergo loss of job’ insurance. They nearly spoke for an hour and convinced me to take this insurance telling that if i lose my job they will pay my emi for 3 months. I paid my home lone almost 75% and i have paid for this insurance till now.. I recently lost my job but i am struggling to get hdfc ergo pay my emi. They keep asking for documents. I am already stressed losing my job but hdfc is making causing stress. They simply looted my money. They only promised 3 months emi repayment but now they don't want to even pay that,

After sending documents for months and waiting a month as they asked me to.. This is the mail i got again from hdfc.

—

With reference to the loss of job claim no xxxxx, we request you to kindly provide the following additional details: as per policy terms and conditions the insured can be paid upto 3 emis falling due in respect of his loan. As we are not in the receipt of documents to establish total duration of loss of job nor any confirmation on insured's new job status, this claim can not be processed at this stage. You can resend your claim documents and lodge the claim afresh after completion of 3 months of loss of job or earlier in the event of re-joining. Please furnish your documents with the help of below check list items, whichever is applicable in your case for smooth claim processing. 1: form 26 as of next 3 month from the date of relieving. 2: kindly confirm whether you are currently on job if yes please provide appointment letter. 3: kindly provide the loan statement (Loan a/c no - xxxxxx) with latest transactions till date. 4:duly filled kyc form with 1 signed across passport size coloured photograph and any one of kyc documents (Ration card/ driving license/ aadhar card/ passport /any other government authorised identity proof of the insured carrying name, photograph & address), in case emi payment exceeds rs 1 lakhs.,

Request you to please provide the above-mentioned documents at the earliest for the claim to be processed.
Hdfc ergo general insurance co. Ltd
Andheri east, mumbai-400059.

—

I don't have any energy to send any more documents. Please let me know what can i do and how to cancel this insurance.

Hi,
Hdfc bank has put my amount on hold for no reason and i have raised complaint twice by visiting the branch as well as on customer care but still i have not received any response from them and i am a salaried person with many responsibilities and hdfc has just deduct my amount with out any information so help me with the resolution or at least suggest me what should i do.

I have pay electricity bill on amazon but it was unsuccessful they have refunded money to bank which was debited from my debit card. I also received message on amazon that - my refund on hdfc bank debit/atm card ending 3925 for rs. 1234.00 has been credited/reversed by amazon on[protected]". But till now i didn't received money in my bank account in a month
My bank saving account number is [protected]
Please help

I have got a call from hdfc bank for credit card about a month ago, they told me about the offers and benefits then asked about my salary details. After confirming my eligibility for credit card there representative visited my place filling in form and took all my required documents. Couple of days later i got sms with my ref number. Then got 2 3 verification calls one my mobile and office numbers.

Then thereafter i have not received any further update from bank not a mail or call. Then i called up customer care to enquire about the status. They simply said my application is declined, when i asked for the reason, the answer was don't know or cannot tell you.

I also have icici credit card. My cibil score is good.

This is pathetic and stupid answer, being eligible with authenticate documents they are not giving any reason for my application decline.

I am highly disappointed with hdfc bank service and customer care support.
Pathetic pathetic.

Nilesh vibhute