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HDFC Bank Complaints & Reviews

2.9
Updated: Aug 21, 2026
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R
Reetab
from Mumbai, Maharashtra
Aug 6, 2019
Resolved
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Address: Jorhat, Assam

I have cancelled order on amazon and they have refunded money to bank which was debited from my debit card. I also received sms that - "ur transaction on hdfc bank debit/atm card ending 3825 for rs. 530.00 has been credited/reversed by amazon on[protected]". But till now i didn't received money in my bank account.
My bank saving account number is [protected].
Sep 13, 2019
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Aug 06, 2019
HDFC Bank Customer Care's response
Dear Customer,

We regret the inconvenience caused. request you to confirm the date of receipt of SMS along with refund reference number on [protected]@hdfcbank.com in order to assist you further

-Nadia
HDFC Bank Customer Assistance
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    R
    Rasika Bhagade
    from Vada, Maharashtra
    Aug 6, 2019
    Resolved
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    Resolved

    Address: wada, tal wada, dist palghar, 421303

    I received a message by hdfc bank that, "ur transaction on hdfc bank debit/atm card ending 8021 for rs. 24262.68 has been credited/reversed by paypal *institute on[protected]:11:33:13.
    But when i checked online on hdfc account no amount has been credited. What should i do? When will i get the amount rs. 24262.68 credited to my account?
    I am scared because it's a big amount for me. Hdfc bank please solve this problem as soon as possible. Waiting for the response.
    Aug 14, 2019
    Complaint marked as Resolved 
    i got a call from hdfc regarding the problem. they asked about the problem and solved it within 9 days.
    HDFC Bank customer support has been notified about the posted complaint.
    Verified Support
    Aug 06, 2019
    HDFC Bank Customer Care's response
    Dear Customer,

    we are working on your concern vide Ref ID:[protected] and will revert to you within 3 working days.

    -Nadia
    HDFC Bank Customer Assistance
    Verified Support
    Aug 07, 2019
    HDFC Bank Customer Care's response
    Dear Customer,

    We are working on your concern vide Ref ID:[protected] and will revert to you in 4 working days.

    -Nadia
    HDFC Bank Customer Assistance
    Aug 07, 2019
    Updated by Rasika Bhagade
    Thank You. Please update me when the amount will be credited as soon as possible.
    Aug 14, 2019
    Updated by Rasika Bhagade
    thank you hdfc bank. the problem has been solved today.
    Hdfc bank deducted a large amount from my account as ACH debit return charges without any information. Please help for my refund.
    Reverse amount not credited
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      A
      akkapoor21
      from Gurgaon, Haryana
      Aug 6, 2019
      Resolved
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      Resolved

      Address: New Delhi, Delhi, 110029

      This is regarding cancellation of policy no.: 21529617 hdfc life sl progrowth flexi
      I am a retired senior citizen person without earning any pension and fully dependent on fd interest
      & investments.
      Hdfc deer park, safdarjung enclave, new delhi rm contacted me for investment as one my mutual fund was matured and trapped me to buy this policy. They offed me this investment with insurance cover
      For my wife 64 years + of age and did not explained the mortality charges per year which was too high for my wife's age, hence my investment amount was cut short by about rs 65000 per year for 5 years as a loss.
      The policy documents were not sent to me within 15 days time, i asked for this many times. Finally, i received the documents on 15th. July'19 and surprised to notice the mortality charges in the policy and i visited hdfc life office to cancel the policy.
      But, i am surprised to receive the refund with charges deducted from my investment of rs 3, 50, 000 i. E. Rs.26, 319.59 which is too high, please refund these charges as soon as possible, otherwise i have to forward this case to irda as the policy was under 15 days of free look period.
      It was hdfc life's mistake to send me the policy after one & half month.
      Regards
      Ashok kumar kapoor
      [protected]@yahoo.com
      Mob [protected]
      Sep 12, 2019
      Complaint marked as Resolved 
      HDFC Life customer support has been notified about the posted complaint.
      Verified Support
      Aug 07, 2019
      HDFC Life Customer Care's response
      Hi, kindly inform the customer to address any unresolved concern of policyholder kindly inform the policyholder to write to us at [protected]@hdfclife.com from registered email id.
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        P
        Prakash Kumar Behera
        from Mumbai, Maharashtra
        Aug 6, 2019
        Resolved
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        Resolved

        Address: Hyderabad, Andhra Pradesh, 500016

        I have transferred rs. 15098.10/- to my hdfc bank on 4th august 2019 from payzapp app. But amount not transferred to the beneficiary account. That day onwards i tried customer care no-[protected] but did not connect my call.in 5th august informed to payzapp customer care through the mail - [protected]@payzapp.in but nobody not replying my msg. Can anyone suggest me how to go legally on this? To whom i have to contact?
        Aug 6, 2019
        Complaint marked as Resolved 
        Still, now my complain not resolve. Pls, help me as soon as possible.
        HDFC Bank customer support has been notified about the posted complaint.
        Aug 06, 2019
        Updated by Prakash Kumar Behera
        These HDFC People did not send me any msg or mail and didn't contact me through my regd. no mobile no.
        Verified Support
        Aug 07, 2019
        HDFC Bank Customer Care's response
        Dear Customer,

        This is certainly not the experience we wish to deliver. We are sorry for the inconvenience caused to you, request you to please provide us your registered contact details & issue details on the below link: bit.ly/2aJ9wGW with the ref ID PZ[protected] in the comment box for us to track it.

        -Anay
        HDFC Bank Customer Assistance
        Aug 08, 2019
        Updated by Prakash Kumar Behera
        Already I send my details and issue but still nobody response.
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          R
          Raghi Pandit
          from Bengaluru, Karnataka
          Aug 6, 2019
          Resolved
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          Resolved

          Representatives came to our office to open hdfc bank accounts and they offered us a debit card along with credit card for free mentioning that it would be free of cost. I confirmed the executive if i will be charged anything for it and she said it's free for lifetime and i won't be charged anything for this card.

          I received the card at my address and i haven't even activated the card yet, it's been more than 4 months and i haven't used it. Now, i'm getting messages that you're going to be charged rs.590 for your credit card and i have no idea what these charges are for, i already confirmed that if i'm going to get charged for the card, i don't need it as i won't be using it.

          I request you to kindly wave off any charges for this credit card from my account or just block it. This is nothing new as i can see all around the internet you hdfc guys issue credit cards for free and charge the customers for no reason!
          Sep 6, 2019
          Complaint marked as Resolved 
          HDFC Bank customer support has been notified about the posted complaint.
          Verified Support
          Aug 06, 2019
          HDFC Bank Customer Care's response
          Dear Customer,

          We have reviewed your comments expressed and you may look forward to receiving a response to your e-mail id in 7 working days. We request you to bear with us in the interim. The reference number for this interaction is[protected].

          -Nadia
          HDFC Bank Customer Assistance
          Refund amount Rs 636 from
          amazon The Authorization Code (Refund Reference Number) for the transaction is 562999.

          Refund awaited already paid by Amazon but not transferred back to account

          Thanks
          I have been getting charged INST-ALERT CHG INC GST JAN-MAR2019-MIR[protected] and INST-ALERT CHG INC GST APR-JUN2019-MIR[protected] for 17.70 Rupees each.

          I want to stop this deduction and not receive alerts that require charging me money. Please get back to me on this ASAP.

          Customer ID: 50961761
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            A
            ashutosh2206
            from Bengaluru, Karnataka
            Aug 6, 2019
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            I did a pos purchase with my credit card on 17th june 2019 of rs. 5, 415.00. The same is reflecting in my june month statement, however the same has not been credited to the beneficiary account. As a result i had to make the payment in cash.

            I raised the transaction dispute attaching the cardholder dispute form along with the bill of the cash payment for the transaction on 24th june 2019 to cc. [protected]@hdfcbank.com and customerservices. [protected]@hdfcbank.com as advised by the custom care professionals.

            Query reference number for the e-mail: [protected]
            Hbl=[protected]

            It has been more than 40 days with no update. When i am calling customer care professionals, they have no update on this and i am just being asked to wait, somebody says for 2 days and someone says 90 days.

            I have already sent around 10 reminder emails and at-least called customer care 5 times.

            Is there any way i can report this to rbi?
            HDFC Bank customer support has been notified about the posted complaint.
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              U
              Ujjwal Badhwar
              from Jodhpur, Rajasthan
              Aug 6, 2019
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              Address: FLAT NO -203 ,GYANGARH-II ,18-19,VINAYAK NAGAR BOHRA GANESH JI ROAD, UDAIPUR, Udaipur, Rajasthan, 313001

              At this very moment feeling very pathetic about thinking & wasting my time raising complaint to hdfc. Worst ever customer satisfaction. People of toll free number are not ready to listen and provide wrong information. Even so called designated personnel banker is always not available when available will not pick the phone. She provided wrong information. Whts going on in hdfc are you just getting fake awards for best service. Unpolite people on customer care and even banker assigned. I have been issued two debit cards without information. Debit card is being couriered to wrong address when said to arrange to to send to near by branch - not update available. When asked why two card issued calls transfer to accounts then to debit card and no answer just one answer close one any o[censored]r choice. Who will be responsible for yearly charges. Matter dosent get resolved what go for a legal case. I would rate personnel banker as hopeless employee of hdfc - just enjoying free salaries. While placing request for credit card she called up just once to say place through her not directly. Really self - centered no customer satisfaction.
              HDFC Bank customer support has been notified about the posted complaint.
              Verified Support
              Aug 07, 2019
              HDFC Bank Customer Care's response
              Dear Customer,

              We are working on your concern vide Ref ID:[protected] and will revert to you within 5 working days.

              -Nadia
              HDFC Bank Customer Assistance
              Aug 09, 2019
              Updated by Ujjwal Badhwar
              Response received is non satisfactory . And complaint close without resolution & consent of consumer .

              Below are the main issues:-

              Hello,

              Ref. No[protected]

              It is very sad to know that without consumer consent complaint has been closed - not even asked that consumer is satisfied with the solution or not . Moreover Personnel Banker was not aware about the exact status and was not able to furnish any details .

              Following are the complaints regarding the reference which are not resolved :-

              1. Debit Card not reached at the desired location .It is at the branch where no one is available and i am daily getting message to collect the same .
              2. Not being confirmed by Personnel banker why two debit card were issued without consent of consumer .
              3. At present which debit card will reach at the desired location .
              4. Yearly Refund status of the card issued without consent .

              Kindly close this complaint only after resolution to above queries .

              Regards,

              Ujjwal Badhwar
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                T
                tsfrocks
                from Lucknow, Uttar Pradesh
                Aug 5, 2019
                Resolved
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                Resolved

                236 rs deducted from my account on 16/04/2019 with the narration si fail due to insuff bal, however i didn't have any si for that period of time.

                Date of transaction 16/04/2019
                Hdfc bank vikas nagar lucknow.

                I am repeating, i don't have any si and this is deducted for no reason. I want my money back.

                I tried to contact bank too, but they can't help.
                Sep 13, 2019
                Complaint marked as Resolved 
                HDFC Bank customer support has been notified about the posted complaint.
                Verified Support
                Aug 05, 2019
                HDFC Bank Customer Care's response
                Dear Customer,

                We can help with that. Please write to [protected]@hdfcbank.com with your Account No. or Customer ID, transaction details & registered contact details. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

                -Anay
                HDFC Bank Customer Assistance
                HDFC bank has make it habit to put my account on hold though I don't have not any outstanding and parallel there is habit of charging unwanted finance charge for that
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                  H
                  h2i
                  from Mumbai, Maharashtra
                  Aug 5, 2019
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                  I had purchased items from reliance smart and more mega store using hdfc cashback offer on 2/08/2019
                  The offer stated that instant cashback will be credited in the bank account but it's already 3 days yet i have not received the cashback and hdfc helpline are not providing sufficient details
                  Its a fraud!
                  Hdfc bank is a scam...
                  Please contact me on [protected]
                  My email id is sayamsunder2011 @gmail.com
                  HDFC Bank customer support has been notified about the posted complaint.
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                    Y
                    Yashvee27
                    from Mumbai, Maharashtra
                    Aug 5, 2019
                    Resolved
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                    Resolved

                    Address: 335001

                    I went in hdfc sriganganagar branch for depositing the cash if rs 30000/- in s. B a. C numbered [protected] harjinder singh as his installment of credit card is due. But their in branch mr. C. P. Jangir and teller authoriser mr. Mandeep dhillon use abusive language and refused to deposit the cash by saying it is against the policy of the bank. When i ask for the hard copy of the policy they threatened me that they will beat me outside if i ask for policy of the bank. I sit their for nearly an hour but of no effect. Neither they deposited the money nor they gave me any hard copy of the policy. But threatened me and abuse me their. I request your good self to kindly arrange the cctv footage of the branch so that things can be cleared to u as they are threatening the customer and defaming the name of brand hdfc.
                    Sep 8, 2019
                    Complaint marked as Resolved 
                    HDFC Bank customer support has been notified about the posted complaint.
                    Verified Support
                    Aug 06, 2019
                    HDFC Bank Customer Care's response
                    Dear Customer,

                    We confirm our branch official Mr. Mahesh Kumar has sent you an e-mail to assist you with your query on[protected]: 54.
                    For any further assistance and for all your Banking needs, you may please contact Mr. Mahesh Kumar on [protected].

                    -Nadia
                    HDFC Bank Customer Assistance
                    Verified Support
                    Aug 06, 2019
                    HDFC Bank Customer Care's response
                    Dear Customer,

                    Request you to write to [protected]@hdfcbank.com mentioning your contact details along with complete branch address (from the URL https://bit.ly/2Hqff0y ) where you had visited, to enable us to investigate.

                    -Nadia
                    HDFC Bank Customer Assistance
                    I lost my HDFC Food card, Please block it before deduction of amount of this month.As it is accessible by anyone.
                    lost date : 29 July 2019.
                    Block it before last working day. Please
                    I have misplaced my blank cheque with Sign somewhere AC [protected].n cheque no. 00007111024018500562131
                    Please submit my compliment. No miss use.
                    I am virender kumar, i purchase 1 product (washing machin) of vijay sales jan 2019 on 9 Emi but next day i cancel this order and next month my amount refund in card but still deduct my emi .
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                      G
                      gac15leo
                      from Mumbai, Maharashtra
                      Aug 5, 2019
                      Resolved
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                      Resolved

                      Address: Mumbai City, Maharashtra, 400079

                      I have been using a times platinum credit card with 1.25lacs as the credit limit. Later it was reduced to 62k because for 3 months i did minimum credit card payment.
                      I have not been defaulting any payment and i have a good salary too. My cash limit was also reduced from 50k to zero. This is not appropriate to reduce the amount straight by 50%. Why should i use the credit card if sometimes i pay the minimum amount or not the complete amount? I have been paying the credit card bill's on time.
                      Sep 7, 2019
                      Complaint marked as Resolved 
                      HDFC Bank customer support has been notified about the posted complaint.
                      Verified Support
                      Aug 05, 2019
                      HDFC Bank Customer Care's response
                      Dear Customer,

                      I request you to share your account/card no and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

                      -Manoj
                      HDFC Bank Customer Assistance
                      Hi there,

                      I have received a notification saying 59 rupees has been put on hold as MireVenue hold through GEFU. Kindly request you to refund my money to account.

                      Please contact me for any queries.

                      Thanks,
                      Navdip Kumar
                      [protected]
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                        K
                        kamal.dwt
                        from Delhi, Delhi
                        Aug 5, 2019
                        Resolved
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                        Resolved

                        Address: B1/51, Dlf colony bhopura, Ghaziabad, Uttar Pradesh, 201005

                        Dear hdfc bank
                        I want to bring your kind notice that last month 25july 2019 bank debited my account for adhoc stmt charge 236.00 rs from my salary account no [protected].
                        I am not getting what is the meaning of this adhoc stmt and how can bank deduct the amount without givinng any information to account holder.

                        Please let know the reason for debited mony from my account as mentioned above.
                        Thanks®ards
                        Kamal nayan pathak
                        [protected]
                        Sep 7, 2019
                        Complaint marked as Resolved 
                        HDFC Bank customer support has been notified about the posted complaint.
                        Verified Support
                        Aug 05, 2019
                        HDFC Bank Customer Care's response
                        Dear Customer,

                        The said charge is duplicate statement issuance charge against the request placed by you for issuance of duplicate copy of account statement on July 16, 2019.

                        -Anay
                        HDFC Bank Customer Assistance.
                        Hello I need to clear my dues as was out of station and couldnt do the same.
                        HDFC Collection agency support number never picks up the call.
                        Kindly let me know how to contact you.
                        Sir I m a HDFC account holder at Chandigarh branch but now I am in Visakhapatnam and I also changed my mobile and I also forgotten my I'd and pin, so please resolve my problem
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                          M
                          mukka naresh kumar
                          from Mumbai, Maharashtra
                          Aug 5, 2019
                          Resolved
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                          Resolved

                          Address: Nizamabad, Andhra Pradesh

                          Hai this is mukka naresh kumar my mobile number [protected] email id ([protected]@gmail.com) my account cust id[protected], i had blocked debitcard and netbanking and upi transctions due to misuse of my current account, as the problem sorted out i raised request at bank to unblock netbanking and upi and for new debitcard. I got new debitcard and it is working and netbanking it is unblocked and able to transact. But am not able to send money via upi transaction such as phone pe, paytm, payzaap etc. Since my upi is not unblocked am not able to make transactions. I had raised complaints thru phonebanking but every time they say raised the issue or mailed the issue wait for 3 working days
                          So kindly request you to sort out my problem as soon as possible
                          Thanking you
                          Sep 6, 2019
                          Complaint marked as Resolved 
                          HDFC Bank customer support has been notified about the posted complaint.
                          Verified Support
                          Aug 05, 2019
                          HDFC Bank Customer Care's response
                          Dear Customer,

                          We are working on your concern vide Ref ID:[protected] and will revert to you within 4 working days.

                          -Anay
                          HDFC Bank Customer Assistance.
                          Hi,
                          This is salman im using this bank account from past 3 years. Last april i have took jumbo loan of rupess 115000 /-
                          i want preclosure that amount . so i call to CC people they didnt response my queris...
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                            S
                            Sahoo Basudev
                            from Mumbai, Maharashtra
                            Aug 4, 2019
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                            Dear team,
                            Amount of 23990 is debited from my debit card on 02/08/2019 at 16:57
                            But i have not doing any shoping order or not receive any order id against the amount, after debited of money i receive a message of the amount of 23990 is debited for flip-kart payment, payment transition id is given attached below my account statement. So i want to refund my amount to be deducted on same debit card or below attached my account number.
                            Thanks:
                            Basudev sahoo

                            [protected] / [protected]
                            HDFC Bank customer support has been notified about the posted complaint.
                            Verified Support
                            Aug 05, 2019
                            HDFC Bank Customer Care's response
                            Dear Customer,

                            We are working on your concern vide Ref ID: MUMP[protected] and will revert to you within 7 working days.

                            -Nadia
                            HDFC Bank Customer Assistance
                            Aug 19, 2019
                            Updated by Sahoo Basudev
                            What is the status of the complain, Please refund the money Urgently
                            Please cancel my membership plan -[protected] as i never needed this and also not aware about this plan so requesting you to please cance this Plan.

                            Membership no-[protected]
                            Name- Vikas Redekar
                            credit Card ending 4 digit- 4858
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                              G
                              Gurpreet80
                              from Dehradun, Uttarakhand
                              Aug 4, 2019
                              Resolved
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                              Resolved

                              Address: Rajpur road dehradun, Dehradun, Uttarakhand, 248001

                              I am hardev singh hdfc account no - [protected].
                              Costumer i'd[protected]
                              Dear sir i have submit application for money transfer via mobile banking or net banking on 29/07/19 at hdfc bank dehradun.
                              It's been a week now the service is not activated on my hdfc mobile app.
                              Iam senior citizen and can't go to bank ever time
                              Pls sort this matter otherwise i have option for closing my account immediately.

                              Pls look after this matter immediately.
                              Hardev singh
                              [protected] bank registered number
                              [protected]@gmail.com bank registered email
                              Aug 6, 2019
                              Complaint marked as Resolved 
                              resolved
                              HDFC Bank customer support has been notified about the posted complaint.
                              Verified Support
                              Aug 05, 2019
                              HDFC Bank Customer Care's response
                              Dear Customer,

                              Please email us at [protected]@hdfcbank.com along with the above details provided by you and share the complete name and address of the branch where you have submitted your request for TPT activation. Kindly visit the following URL to access information for the complete address details of our Branches: https://bit.ly/1FVOjPE

                              -Nadia
                              HDFC Bank Customer Assistance
                              Aug 06, 2019
                              Updated by Gurpreet80
                              Problem is not resolved yet iam fed up ur service now .
                              I[censored] can't give service to senior citizen person and I must closed my account soon .
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                                J
                                Jith@19
                                from Mumbai, Maharashtra
                                Aug 4, 2019
                                Resolved
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                                Resolved

                                Address: Madurai, Tamil Nadu

                                I am from madurai, hdfc customer since september 2015.

                                My salary account was converted to normal account post april 2017 due to resignation from previous company and then the sb account was not in use but still active. Thus, it has accumulated negative balance (-9000).

                                But as per rbi guidelines, bank cannot charge for non-maintenance in such a way that the account holds negative figure.

                                I wish to continue your patronage as i am choosing hdfc to be used as salary account in my new company.

                                It will be very helpful if the negative balance is waived-off. Thus, i request you to waive-off the negative balance from my account for starting it as a fresh salary account.

                                Detaills :

                                Branch code : 1277
                                Branch : madurai ii,
                                Hdfc, 74 and 75, kamarajar salai,
                                Madurai-625009.
                                Sep 6, 2019
                                Complaint marked as Resolved 
                                HDFC Bank customer support has been notified about the posted complaint.
                                Aug 04, 2019
                                Updated by Jith@19
                                There is poor response from Madurai Kamarajar Salai branch staffs, especially Mohammed Anis ( PB Advisor),
                                Showing attitude to customers.
                                Verified Support
                                Aug 05, 2019
                                HDFC Bank Customer Care's response
                                Dear Customer,

                                We are working on your concern vide Ref ID:[protected] and will revert to you within 5 working days.

                                -Nadia
                                HDFC Bank Customer Assistance
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                                  S
                                  Shivansh Chopra
                                  from Hyderabad, Telangana
                                  Aug 4, 2019
                                  Resolved
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                                  Resolved

                                  Address: Plot 9, Gachibowli Beside Virtusa, Financial, Hyderabad, Andhra Pradesh, 142179

                                  I ordered a shoe on amazon, on realising that shipping address is wrong i canceled the order for which I had already paid. Immediately I got a message from HDFC back that "Ur transaction on HDFC Bank DEBIT/ATM Card ending xxxx for Rs 2339.00 has been credited/reversed by AMAZON on[protected]:05:16:21". But when I checked my balance it did not get updated.
                                  Rs 2399.00 has not been recived by me.
                                  Sep 5, 2019
                                  Complaint marked as Resolved 
                                  HDFC Bank customer support has been notified about the posted complaint.
                                  Verified Support
                                  Aug 05, 2019
                                  HDFC Bank Customer Care's response
                                  Dear Customer,

                                  We are working on your concern vide Ref ID: 1976330 and will revert to you within 4 working days.

                                  -Anay
                                  HDFC Bank Customer Assistance
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                                    B
                                    Bhumitra
                                    from Noida, Uttar Pradesh
                                    Aug 4, 2019
                                    Resolved
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                                    Resolved

                                    Address: POCKET-4, PHASE1, mayur vihar, New Delhi, Delhi, 110091

                                    I recently made a payment on amazon which i had to cancel due to an error on amazon. I made the payment using my hdfc debit card. Amazon immediately returned the money and 3 hrs later hdfc sent me a mesg that the same amount has been reversed by amazon. It has been over 30 hours and the amount hasn't been reflected in my account. I called the hdfc call centre and also sent an email which hasn't yet been replied to.
                                    Aug 5, 2019
                                    Complaint marked as Resolved 
                                    The money was refunded, thanks to this forum.
                                    HDFC Bank customer support has been notified about the posted complaint.
                                    Verified Support
                                    Aug 06, 2019
                                    HDFC Bank Customer Care's response
                                    Dear Customer,

                                    We regret any inconvenience you may have faced. Request you to write to [protected]@hdfcbank.com with your account number, date & amount of transaction and the reference id TW[protected]. A bank representative shall contact you as soon as we receive this information. We would also like to caution you against posting sensitive information such as your Account number / Mobile number on a public forum.

                                    -Nadia
                                    HDFC Bank Customer Assistance
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                                      D
                                      Dorababu Velisetti
                                      from Bengaluru, Karnataka
                                      Aug 4, 2019
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                                      So many times i have used net banking of hdfc. Today i have logged in and not getting otp. I have tried lot many time but no success.. Please help me. Its urgent to me to do a transaction and i am trying but no success. Give a suggestion which will solve my problem. Is there any sheduled maintenance time for hdfc bank today and yesterday or it is due to any other problem??
                                      HDFC Bank customer support has been notified about the posted complaint.
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                                        V
                                        Vasu9929
                                        from Mumbai, Maharashtra
                                        Aug 3, 2019
                                        Resolved
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                                        Resolved

                                        Dear sir
                                        My hdfc credit card app ref no [protected]
                                        I applied credit card it already dispatched but address on the envelope was wrong so courier was taken back so kindly modify my address and keep a mail to courier (Bluedart in hubsiguda) so that i can get my credit card back to given below address (Status c'nee shifted from the given address)
                                        Regards
                                        6-6/b,
                                        Padmaja nagar,
                                        Near devi hospital,
                                        Karakambadi road
                                        Tirupati 517501.
                                        Sep 11, 2019
                                        Complaint marked as Resolved 
                                        HDFC Bank customer support has been notified about the posted complaint.
                                        Verified Support
                                        Aug 06, 2019
                                        HDFC Bank Customer Care's response
                                        Dear Customer,

                                        We infer that you wish to change themailing address in your credit card account. To change the mailing address/contact detail in your credit card account we request you to send completed change of contact detail form to our mailing address. You can download the form from the below link. https://bit.ly/2jm2fAH Please send the completed form to our mailing address mentioned below: HDFC Bank Cards Division, PO BOX #8654, Thiruvanmiyur P.O., Chennai 600 041.

                                        -Nadia
                                        HDFC Bank Customer Assistance
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