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HDFC Bank Complaints & Reviews

2.9
Updated: Dec 16, 2025
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R
Ramesshp
from Mumbai, Maharashtra
Jun 13, 2019
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Address: Miyapur, 500049

Dear Indian employee,

I am giving to you all a good suggestion. Please don't open any account or loan from hdfc. First it shows many offers and free annual charges bla bla. ... Finally, we will be charged a lot. I charged a lot from hdfc. Unfortunately I have taken loan also. Now i am facing problem. Please don't open any account from it.r I equest all of yout to beware that this bank can go to any extent to cheat you and grab money from you. I am sure after the satyam case in india, hdfc bank would be the worst fraud case in the banking industry in india.
HDFC Bank customer support has been notified about the posted complaint.
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    Richa1708
    from Mansa, Punjab
    Jun 13, 2019
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    Iredeem.in — fake product received

    1 Review
    India
    Ri Richa1708 on Jun 13, 2019
    Mark as Resolved

    I brought a watch for rs ₹411 from net banking hdfc. As this purchase was made under hdfc offer.
    i though hdfc can't promote fake scams but got fake product so cheap look like ₹50 street market watch. Hdfc is making fool.moreover UCB don't have any product with code as mentioned there
    When I called at customer care they are too responding to badly.
    I want file complaint on both ireedem and hdfc bank for such a rubbish
    HDFC Bank customer support has been notified about the posted complaint.
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      B
      BIMAN ROY
      from Asansol, West Bengal
      Jun 13, 2019
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      Address: Burdwan, West Bengal

      Sir I have been issued a HDFC credit card about 2 years ago, but till date I have not yet activated it. But an amount of Rs 3812 is remained outstanding upto Dec 2018.
      My cibil has been downgraded according.
      Now I want to surrender my card after paying the dues.
      Right now I have been informed by HDFC BANK customer care that my card has been suspended and after so.many attempts I failed to know my up to date balance of my credit card. Please do the needful as early.as possible

      Biman Roy
      HDFC Bank customer support has been notified about the posted complaint.
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        A
        ayubnaik92
        from Mumbai, Maharashtra
        Jun 13, 2019
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        Address: Ambegaon, Pune, Maharashtra, 411046

        Hello Sir/Madam,

        My Details are as follows:
        Bank Account Number: [protected]

        I wanted to close this account and I have visited nearly 3-4 bank branches to complete this procedure however nobody helped me.

        My account is linked with a credit card which is lost. I reported and de-linked it from my account. However when I visit any bank to close my Bank account, they say that they cannot close the account as the credit card still shows up there.

        I do not know the credit card number. When I contact customer care, they ask for Customer ID and Tele-Pin which again I do not know.

        Please close this account as it is pending since 6 months. Help me with the procedure to close this account as I am very much frustrated.

        Waiting for your reply!
        HDFC Bank customer support has been notified about the posted complaint.
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          S
          Siddhu.79
          Jun 13, 2019
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          Address: Skywalk chennai, Chennai, Tamil Nadu

          Hi,

          I am writing this with all the frustration i have received from HDFC consumer loan collections telecaller, i have received a call from Priya (i.e.) Gomathi [protected] she belongs to chennai office, i also wanted to say that i didnt make the payment on the committed date for which she kept calling me at nights post 9.30 PM, when i asked her next morning i had such a rude way of speech from her abusing me with bad words and pointing out my financial situation and calling me a beggar. The way she spoke to me and the words she used is something which i never heard and unexpected, I really dont know is this something HDFC asks their telecallers to speak to their customers? Do they think they can speak whatever if we do not pay the EMI on time? I have the call recordings of the telecaller? I want to know what action do the hdfc going to take for my frustration.
          HDFC Bank customer support has been notified about the posted complaint.
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            S
            Speech31
            from Noida, Uttar Pradesh
            Jun 13, 2019
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            Address: Chandigarh, Chandigarh, Punjab, 160031

            I am a credit card user of hdfc i am paying my installment on time without falling from online window.. Month of may also i hv paid on time 1st of every month but due to technical error the payment was not submitted and i reciived a receit but in that the success in red color and failure i did not notice. But i got call on 4 th that i did not pay my amount so i checked i paid imidiately and people from collection department assured me that they will put request to waveoff finance charges now they have rejected the same.. I requested it was ur technical issue and site problem
            Or may be human error.. I have always paid my bill on time. I didnt expected fraud promise from hdfc
            I will never recomend hdfc card to any one and proceeding for the surrender of the same.
            HDFC Bank customer support has been notified about the posted complaint.
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              P
              Paulomi Paul
              from Mumbai, Maharashtra
              Jun 13, 2019
              Resolved
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              Resolved

              Address: 400614

              Dear sir,

              Today I got one in relevant sms on my reg mobile as shown below.in msg i am not dealing with any transaction with EDUNETWORK PVT LTD of RS 1336

              Dear customer mandate reference no: hdfc[protected] issued to EDUNETWORK PVT LTD with value rs. 1336.00 and frequency adho is received today for processing.in case of any issue please get in touch with your branch.

              Please look into matter and check if any frauds happen and stop transaction

              Thanks
              Paulomi
              Jul 14, 2019
              Complaint marked as Resolved 
              HDFC Bank customer support has been notified about the posted complaint.
              Verified Support
              Jun 13, 2019
              HDFC Bank Customer Care's response
              Dear Customer,

              We request you to share your complete concern, account/customer Id, registered contact details and the screenshot of the SMS to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

              -Anay
              HDFC Bank Customer Assistance
              Balance deducted but transaction faild

              hdfc sms - Comment #3456957 - Image #0
              I have forgot my netbanking password, while resetting the new password not getting OTP to either registered mobile number or the registered email id.
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                S
                shamu karthik
                from Chennai, Tamil Nadu
                Jun 13, 2019
                Resolved
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                Resolved

                Hi, i have salary account in hdfc 2 years back when i was working at that time. After that i changed company & they provided other bank account.my hdfc exsisted old salary account showing -3000 balance.
                The bank converts my salary account into savings account & charged monthly.. Now its 3000 negative balance. Without my permission how can the bank convert my salary account into savings account? Even they are not intimated verbally.. now what is the solution to this problem
                Jul 14, 2019
                Complaint marked as Resolved 
                HDFC Bank customer support has been notified about the posted complaint.
                Verified Support
                Jun 13, 2019
                HDFC Bank Customer Care's response
                Dear Customer,

                We request you to share your complete concern, account/customer Id and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

                -Amitha
                HDFC Bank Customer Assistance
                Sir i was worked in merchant services in madurai-1 branch year[protected] period my employee code S49948 now i was joining for new job they are need to relieving letter so kindly request to send my relieving letter sir

                Thanking you

                Selvam pandi
                +91-[protected]

                salary account negative balance - Comment #3456993 - Image #0
                Hi, Can some one provide me hdfc credit card settlement department no. they have put hold in my bank account.
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                  A
                  Ashnoor Rai
                  from Chandigarh, Chandigarh
                  Jun 13, 2019
                  Resolved
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                  Resolved

                  In the month of MAY and JUNE, WE ARE FACING MULTIPLE DEDUCTIONS IN 24 Hr. In the these months, our multiple trucks have crossed the toll more than once BUT within 24-hr, and the deductions were made each time they cross the toll in the 24-hr slot.

                  The double charges accounted to approx Rs-100000 for both the months. Please find attachment attached
                  +10 photos
                  Aug 7, 2021
                  Complaint marked as Resolved 
                  Dear Customer,

                  Please email at fastag.[protected]@insolutionsglobal.com or reach Fastag Team directly at [protected] for better assistance.

                  -Anay
                  HDFC Bank Customer Assistance
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                    M
                    Mann.
                    from Delhi, Delhi
                    Jun 13, 2019
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                    Address: New Delhi, Delhi, 110076

                    I am holding an preferred banking account under customer id 82***71 since a long time . The bank provided me the facility for personal loan, consumer loan, credit card and car loan. I was always making the payment on time since i took the loans. From last few months due to job loss and mother has been diagnosed with cancer for last stage i am unable to make the payment. I still tried to arrange the funds and made the payments. I was failed to make the payment in the month of May 2019 towards consumer loan. I got the call from collection person where he assaulted, threaten me to kill me and wants to come to my home. Please find the attached call recording for the same.
                    The abusive language was used due to which i decided not to make the payments except my car loan.
                    The same thing was happened during the month of April 2019 and for 1 installment not paid i got the legal notice from the bank for making the payment. I have 5 consumer loans and i am getting 5 collection dept who called from different numbers. I cannot understand whether you cannot consolidate together or lack of communication within bank.

                    I raised the complaint with CEO, RBI, grievances too on 05/06/2019 under reference number HBL=[protected], I got the call from RM rachit dhingra who is good for nothing. I raised and asked for the help 3 times earlier and all the time he denied to help me out. I got the call from him on 10/06/2019 in the morning to know about complaint i told him to call me back on Wednesday after 2 pm. I never get the call from him. I am getting calls from collection unit for consumer loan to make the payment 10 times in a day.

                    I got the revert on my email address [protected]@rediffmail.com which was very weird.
                    The date mentioned on the above email for telephonic conversation is also not correct. I got the call on 10/06/2019 and date mentioned as 11/06/2019.
                    When you staff doesn't know the facts of the complaint and accurate dates why they are sending the revert with weird answer.
                    The customers is getting behavior from the bank like we are culprit and whatever bank will say we should obey. This is all "GUNDARAJ". If i have raised the complaint the duty of the bank should speak to the customer and know the reason for it in order to take action. At the end of the day customer is going to be affect with charges. misbehavior and cibil score . The apologise are easy to say but not going to resolve the issue. I will take up the matter further to the court and ready to fight against the harassment calls which i got it earlier.

                    I can give you many more examples with the proof where the bank is not professional or incompetent in order to resolve customer queries.

                    I raised it to RBI, HDFC BANK OFFICALS AND NOT GETTING RESPONSE WHICH IS SATISFACTORY.
                    HDFC Bank customer support has been notified about the posted complaint.
                    Jun 22, 2019
                    Updated by Mann.
                    No revert from ### bank
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                      R
                      rameshp1989
                      from Bengaluru, Karnataka
                      Jun 12, 2019
                      Resolved
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                      Resolved

                      Address: NO. 144, 6TH MAIN ROAD, 60 FEET ROAD, D GROUP LAYOUT, SRIGANDHA KAVAL ,BANGALORE 560091, Bangalore, Karnataka, 560091

                      Dear Sir,
                      I really have a very worst experience with HDFC Bank while closure of my Current Account No [protected] in the name of PRAGYA CREATION, as my home branch in Nagarabhavi, and i filed my application in Nagarabhavi branch, and after 1 ½ year current account is not closed and I have been asking executive who assist me in Home branch while closing the account, she said we checked its in process, and i still got messages of negative balance in my account by mobile banking, nothing facility was closed on the account.
                      So please help me in this matter, I really want that RBI should take some step against such situation that come in front of the customer.
                      Jul 18, 2019
                      Complaint marked as Resolved 
                      HDFC Bank customer support has been notified about the posted complaint.
                      Verified Support
                      Jun 14, 2019
                      HDFC Bank Customer Care's response
                      Dear Customer,

                      We request you to provide the below details to enable us to track the status of your application for account closure on [protected]@hdfcbank.com: 1. Date when the application was sent/submitted 2. Complete address of the branch where the application was sent/submitted 3. Mode of sending (post or courier details). If the closure request was submitted/sent more than a year back, please provide us with the acknowledgment copy. In case you are not in possession of the acknowledgment copy, request you to visit the nearest branch and submit a fresh request for account closure. Kindly visit the following URL to access information for the complete address and contact details of our Branches. https://bit.ly/2Hqff0y

                      -Nadia
                      HDFC Bank Customer Assistance
                      I got a message on 14 June around 1:33am for transaction of RS 902 made to Amazon prime... However I have never made any transaction.

                      I checked with my HDFC app... No transaction for this payment was being shown.

                      closure of current account - Comment #3457716 - Image #0
                      closure of current account - Comment #3457716 - Image #1
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                        S
                        sumit143143
                        from Ahmedabad, Gujarat
                        Jun 12, 2019
                        Resolved
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                        Address: www.hdfc.com, 411041

                        Hello,

                        last 3 days before, i enquire for personal Loan. 1st in Narhe branch as well as in 2nd time in pune Dhayri branch.

                        In Narhe branch help desk and personal loan executive Asked My Details, i.e Salary, salary account, employer Address etc, , , ., Then he note my Mobile number and told me that i, ll get call from loan executive for further process but till date no call nothing.

                        2nd in Dhayri Branch HDFC Bank, Same i visited in Bank for loan enquiry, In this Branch Swaper or office i don't person name, He is doing Loan document process, Lol is this a Joke.

                        Thank God i abort Loan idea from HDFC.

                        I understand there Working Level and abilities after such Experience.

                        Very unprofessional Bank. No Standard, Non-educated Staff and Manner less.
                        Jun 16, 2019
                        Complaint marked as Resolved 
                        its resolved
                        HDFC Bank customer support has been notified about the posted complaint.
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                          R
                          rao08
                          from Delhi, Delhi
                          Jun 12, 2019
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                          Address: Rewari, Haryana, 123401

                          I have applied for HDFC fastag on 29 May. Still i have not received. I have communicated over phone to the concern team, they provided me with tracking number Z00817487 . The status for same says "Not Delivered(CONSIGNMENT REDIRECTED)". I dont know how to get this. Every time i call there customer service, they say to drop mail for that. I have drop mail many times but there is no reply.
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                            H
                            honeykapoor5
                            from Bengaluru, Karnataka
                            Jun 12, 2019
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                            Address: Gurgaon, Haryana, 122001

                            I am using HDFC Credit card since many years with very good track record. I do most of the transaction with HDFC Credit card. in the month on March 2019, bank has added fake transction in my credit card bill of Rs. 4900 approx. after multiple mails and calls, no reply from bank, even they dont want talk even.
                            I have sent multiple emails to Grievance.[protected]@hdfcbank.com, but no response.
                            HDFC Bank customer support has been notified about the posted complaint.
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                              R
                              Ramesshp
                              from Mumbai, Maharashtra
                              Jun 11, 2019
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                              Address: Madinaguda, Ranga Reddy, Andhra Pradesh, 500049

                              Dear friends,
                              Don't take any account and loan or credit card from hdfc bank. This on of the worst bank. Unfortunately I had the loan and account. Even i[censored] maintain balance they charged fine. I never seen any bank like this the way shows their power on customer. I will transfer my loan to another bank soon. I will close my account.
                              If you see complaints, most of the on hdfc. See what a worst bank.
                              HDFC Bank customer support has been notified about the posted complaint.
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                                R
                                Ramesshp
                                from Mumbai, Maharashtra
                                Jun 11, 2019
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                                Address: Madinaguda, Ranga Reddy, Andhra Pradesh, 500049

                                I have been mainting minimum balance. Just now transition is done. Whthin four hour they charged 300 rupees. What is this nonsense bank in the world. This is the third I
                                am experienced bad. Very very bad. This one of the worst bank ever I have seen. #### the bank. I will remove my personal lone soon . Dear friends again and again I am saying that don't take any account or loan from this bank. This the final. I will never take any loan or credit card. Soon, I will close my credit card.
                                I did very great mistake to take loan from this bank. They crippling us.
                                HDFC Bank customer support has been notified about the posted complaint.
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                                  Shail Srivastava
                                  from Mumbai, Maharashtra
                                  Jun 11, 2019
                                  Resolved
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                                  Resolved

                                  Address: Bareilly, Bareilly, Uttar Pradesh, 243001

                                  Before some moment I received a call from HDFC Bank with number[protected] caller was female and she told me to deposit the required money in my bank account I assured her that I will do it as soon as possible but she was telling all these in a very arrogant manner I interrupted her not to talk like this but she did not stop and she was constantly talking in a very rough way of talking this is very wrong and painful so kindly do the necessary action against her otherwise I will find myself compel to take a legal action against the concerning authority thank you
                                  Jul 14, 2019
                                  Complaint marked as Resolved 
                                  HDFC Bank customer support has been notified about the posted complaint.
                                  Verified Support
                                  Jun 13, 2019
                                  HDFC Bank Customer Care's response
                                  Dear Customer,

                                  We regret any inconvenience you may have faced. Request you as the account holder to write to [protected]@hdfcbank.com for your register email ID with Product for which call where made ( Credit card, loan ) youtr loan account / Credit card number and the reference id TTU[protected]. A bank representative shall contact you as soon as we receive this information.

                                  -Nadia
                                  HDFC Bank Customer Assistance
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                                    Ahm4444
                                    from Mumbai, Maharashtra
                                    Jun 11, 2019
                                    Resolved
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                                    Resolved

                                    Address: Moradabad, Uttar Pradesh, 244001

                                    Dear
                                    I am complaining about Rashmina cashier at HDFC Bank commercial branch at moradabad. We are feeling so bad about her atitude and aggresiveness. I am 63 old she doesn't know how to deal with old age person. We withdraw cash with is more than Rs 50000 as per RBI ruling if we withdraw cash more than Rs 50000 so we get note at our choice... she offer note of Rs 100 but there is huge availability of Rs 500 note. When we ask why she is not offering 500 noye. She said agar lene hai to loo nahi jao hamare 100 wale hi note...
                                    We afraid of her argument... End senior also is not good always ready to fights...
                                    Jul 12, 2019
                                    Complaint marked as Resolved 
                                    HDFC Bank customer support has been notified about the posted complaint.
                                    Verified Support
                                    Jun 11, 2019
                                    HDFC Bank Customer Care's response
                                    Dear Customer,

                                    We request you to share your complete concern, account/customer Id, along with the complete branch address and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. We will assist you better.

                                    -Anay
                                    HDFC Bank Customer Assistance
                                    I Have received a message by followed by Bank

                                    Dear Customer Mandate ref no . issued to PAYU PAYMENTS PRIVATE LIMITED with value Rs.30000.00 and Frequency ADHO is received today for processing. In Case of any issue please get in touch with your branch.

                                    bad attitude - Comment #3456155 - Image #0
                                    Sir I applied For Pre approved Credit Card In Hdfc Bank Via Net banking On 3 June Still I track my Application Is Show INPROCESS
                                    When I Will Get My Credit Card...
                                    I Attached The Application Reference Number

                                    bad attitude - Comment #3456473 - Image #0
                                    Stylo Technical's reply, Jun 9, 2019
                                    Where is Resolution
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                                      ramest
                                      from Mumbai, Maharashtra
                                      Jun 11, 2019
                                      Resolved
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                                      Resolved

                                      Address: 57/15 west mada street kaladipet thiruvottiyur, Chennai, Tamil Nadu, 600019

                                      Dear sir/madam,

                                      I have hdfc credit card holder I have using past 10years. I have using the credit card properly on every year, I could not pay the full amount within the credit period before due date. Hence, I have paying only the minimum due every month. So, my outstanding balance increased due to the interest which I could not afford and pay. Hence, we decided to close the credit card and we were planning to convert as emi.

                                      I tried to contact the person regarding the issue. I have contacting customer service continuously. But they told many time, offer is not available in your card and offer will be provide later untill wait. I need my outstanding balance amount to convert the emi option which is possible amount of my outstanding amount. Please consider to my obligation as early.
                                      Jun 12, 2019
                                      Complaint marked as Resolved 
                                      Dear sir/madam, I have hdfc credit card holder using for past 10years. I have paid credit card minimum due last 10 years approximately Rs.5 Lakhs in properly. I could not pay the full amount within the credit period before due date. Hence, I have paying only the minimum due every month. So, my outstanding balance increased showing due above 1.3 Lakh including interest. Hence, I have decided to close the credit card and I was planning to convert as emi. I tried to contact the person regarding the issue. I have contacting customer service continuously. But they told many time, offer is not available in your card and offer will be provide later untill wait. I need my credit card outstanding balance amount to convert the emi option. Please consider to my obligation as early.
                                      HDFC Bank customer support has been notified about the posted complaint.
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                                        N
                                        Naresh Bhanderi
                                        from Mumbai, Maharashtra
                                        Jun 11, 2019
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                                        Address: A 3 308 Gokul apartment vrajbhoomi sector 1 Surat, Surat, Gujarat, 395006

                                        I visit yogi chowk HDFC branch date[protected]
                                        Time 3: 45. Working ATM pin my new ATM card is not working so I visit yogichowk HDFC branch and
                                        ATM machine and behind time limit close so HDFC Bank door security wrong behaviour.
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