HDFC Bank Complaints & Reviews

Address: Parasaray Intiyathok Gonda, 271202

I want to say that.
I used a hdfc bank credit card since 2016.
1-from 2016 my cash limit is always show zero.
2-after any emi cycle completed by payment. The releasing amount not added to the limit.
3-after many mail/call to customer care. They don't refund the late fees. And they don't solve any problem of these.
Name-anas khan
Credit card no-xxxx-xxxx-xxxx-3591
Mob-[protected]
[protected]@gmail.com
Place-gonda u. P
Deducted amount
13.3.2019 - 750rs
11.5.2019 - 950rs

+3 photos

HDFC Bank customer support has been notified about the posted complaint.

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Address: Jammu, Jammu and Kashmir, 181124

Mr amit whos currently rm in rehari branch in jammu has opened my family member acct with false promises and data. He opened the 1000rs acct but demanded 2000rs to be submitted on the acct for which he gave no receipt and now turning down the calls also. Later i got to know that he told all the lies so that he could open an acct and meet his target. Pls take a stern action against him so that image of the bank isn't tarnished. I've been a hdfc cust since last 10 years and such a thing happening in such a reputed bank is appealing.

Aug 9, 2019

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

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Jun 25, 2019

HDFC Bank Customer Care's response Dear Customer,

Kindly write to [protected]@hdfcbank.com mentioning the account number recently opened, to enable us to check.

-Nadia
HDFC Bank Customer Assistance

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I have made one cancellation and another return from myntra. I have received messages regarding same that amount has been credited/reversed but did not receive it.

Please find below messages-
Ur transaction on hdfc bank debit/atm card ending 8087 for rs. 517.00 has been credited/reversed by www.myntra.com on[protected]:20:20:52

Ur transaction on hdfc bank debit/atm card ending 8087 for rs. 1164.72 has been credited/reversed by myntra1291349 on[protected]:12:03:26

Jul 25, 2019

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

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Jun 24, 2019

HDFC Bank Customer Care's response Dear Customer,

We are working on your concern vide Ref ID:[protected] and will revert to you within 4 working days.

-Nadia
HDFC Bank Customer Assistance

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I have cancelled one of the order and returned another. I got message from hdfc for both of them that my account has been credited/reversed with that amount but haven't received any of it.

Please find below messages-
Ur transaction on HDFC Bank DEBIT/ATM Card ending 8087 for Rs. 517.00 has been credited/reversed by www.myntra.com on[protected]:20:20:52

Ur transaction on HDFC Bank DEBIT/ATM Card ending 8087 for Rs. 1164.72 has been credited/reversed by MYNTRA1291349 on[protected]:12:03:26i

Jul 24, 2019

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Jun 23, 2019

HDFC Bank Customer Care's response Dear Customer,

Let us look into it for you. Please share your Account No./Cust ID, transaction details with registered contact info & the issue on [protected]@hdfcbank.com. Mention this Ref No. in the subject of your mail so it'll help us track your e-mail.

-Manoj
HDFC Bank Customer Assistance

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Address: Dispur. Guwahati. Downtown, 781006

Dear
Sir/maam
I did not take any loan from hdfc bank yet, not credit card also but my pan card
Score showning me that i have taken a credit card and two wheler loan from your bank and mycivil score is going day by day down for that low poporse how can it possible. Kindly revert back as samas possible and below details. Plz kindly remove my problem. Bank futher panltiy.

Thank you
Pranjal barman
Name - pranjal barman.
Pancard-beupb2765j
Mobile-[protected].
[protected]@gmail.com

+2 photos

Jul 24, 2019

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

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Jun 23, 2019

HDFC Bank Customer Care's response Dear Customer,

I request you to share your account/card no. and registered contact details to [protected]@hdfcbank.com with ref ID-TTU[protected] in the subject line. Will assist you better.

-Manoj
HDFC Bank Customer Assistance

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I am a hdfc bank credit card holder. The bank has auto debited 1999 /- from my credit card number ending with 6541 without my concern in may. I am not interested at this service and don't want this membership anymore. So cancel this membership and refund the debited amount of rs 1999 /-... Please refund this as soon as possible i can't bear this amount still i m studying so please consider my request..

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They didn't explained about one assist for every month they had cutting nearly 700 rps so I don't need anymore... Can you please cancel it and refund my money...previous month because of one assist m fee, over limit.. They had cutting extra 500 I can't bear this much of huge amount... So please consider my request and cancel one assist mfee.. Still I am studying I can't bear this amount so please please refund my moneyyy

Aug 6, 2021

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

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OneAssist Consumer Solutions Customer Care

from Mumbai, Maharashtra

Jun 24, 2019

Dear SaiKumar,

Greetings from OneAssist!!!

We are sorry to see you go.

We have forwarded your details to our team and you should expect a call within 24 hours. Please note that OneAssist will never ask for your Card CVV details or OTP for membership cancellation or for processing refund.

We would also like to advise you to delete all the personal details posted in your complaint, as the information provided on this site can be viewed publicly and can also be misused.

Future communications will be done on your registered email id. We request you to write to us at our registered email id which is [protected]@oneassist.in in case of any query.

We appreciate your patience in the interim.

Regards

Team OneAssist

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Address: Taj Express way, Mathura, Uttar Pradesh

My credit card payment rs 1000 failed no slip generate and amount deducted and marchent swiped again and charge 1000 rs and said amount will retun in same account after 24 hrs but fail transaction amout not recived.
I want know how recived my 1000rs which failed and slip not generate by swip machine. Inam facing alotvof problem please provide solution

Jul 25, 2019

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

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Jun 23, 2019

HDFC Bank Customer Care's response Dear Customer,

I request you to share your complete concern, last 4 digits of your card, transaction details and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

-Anay
HDFC Bank Customer Assistance

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Address: Arsh Apparment, prerna nagar, narsala road, mahalgi nagar, Nagpur, Maharashtra, 440034

Account/customer id: [protected]

My salary account with hdfc was converted to saving account in 2012 but in march 2019 rs 2700 was deducted for not maintaining the minimum balance.

I called customer care they said i hv to pay the amount.

I learned that many customers are harassed like this to pay the amount but they got the refund after they complaint regarding the same.

For credit cards, loans etc they call us so many time but before deducting the the amount there was no call. How is that fair practice. Also, it's been more than 6 yrs my account was converted to saving why deducting the amount now. I want the refund.

HDFC Bank customer support has been notified about the posted complaint.

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Jun 25, 2019

HDFC Bank Customer Care's response Dear Customer,

In the event of no salary credits in the Salary Account for any continuous three months, the Bank reserves the right to change the status of Salary Account to Savings Regular Account without any intimation to the account holder/me and the Terms & Conditions as applicable to the HDFC Bank Savings Regular Account shall apply to this account from the date of change of status. The Terms & Conditions and features applicable to Savings Regular Account are published on the website of the Bank. Please visit: https://bit.ly/2JgzzR7 (For Terms & Conditions) https://bit.ly/2D62CbT (On charges applicable for the Regular Savings Account) Please feel free to write to us at [protected]@hdfcbank.com for any further assistance/clarification and we shall be glad to assist you.

-Nadia
HDFC Bank Customer Assistance

Jul 09, 2019

Updated by ritikajaiswal2 Again rs 354 has been deducted even after maintaining the min balance..now tell me what this bank is doing..no notification, no call. Simply harrassing the customer. I will write a complaint letter to rbi stating every detail.

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Address: Arsh Apparment, prerna nagar, narsala road, mahalgi nagar, Nagpur, Maharashtra, 440034

My salary account with hdfc was converted to saving account in 2012 but in march 2019 rs 2700 was deducted for not maintaining the minimum balance.

I called customer care they said i hv to pay the amount.

I learned that many customers are harassed like this to pay the amount but they got the refund after they complaint regarding the same.

For credit cards, loans etc they call us so many time but...

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It's really shameful for hdfc that they say we deserve first position bcoz we are giving best services. But what about your fraud which you are doing with your customer? Here voice raised by one doesn't mean that only one who got trapped. But problem is that i have much time that's why i raised this issue at social media. And i will not leave till last of that your employee who waste my time and break trust. Komal thakkar she upgraded my credit card by giving wrong information bcoz she got incentive on my card upgradation. I raised many request than after no resolution yet came. My case no 9715741 still under pending and with no response. I mailed many times but no response i got back. I have many other point which i described in detail and mailed you.
I suggest to all those near and dear who have relation with hdfc, kindly have a recording of their talking as i kept. So that you will be right bcoz they (Company employees) earning from us not from company as they shown.
And if you also face than post on all social media so that our other dear will not get trapped.
Many thing i haven't describe bcoz of less time but i will update day by day.

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Jun 26, 2019

HDFC Bank Customer Care's response Dear Customer,

We have taken note of your comments expressed with regard to your credit card and the same is being reviewed as appropriate. You may look forward to receiving a response to your e-mail id in 3 working days. We request you to bear with us in the interim. The reference number for this interaction is[protected].

-Nadia
HDFC Bank Customer Assistance

Jun 26, 2019

Updated by vicky1361 3 working days means how much time? I filed a complaint on 14 Jun 19.Than after you can see how much time passed.You just answer here because people see that you are working on complain.But reality is that 13 days passed and you still have one reply.

Jun 27, 2019

Updated by vicky1361 Gandhi theory will not apply here.
First Wrong done by your support means waste of my time and my trust with hdfc.
Second rutika talking behavior what about that.When I said that your answer to me isn't satisfactory and if there is any senior than escalate to them.She said "What is senior and junior ".
These all thing doesn't come with sorry and simply say that we will give same service back(as previous card activated back).
I filed a complaint bcoz i always against wrong thing.I don't know how many other customers faced same issue but they ignore it bcoz of not having time and don't know how to file a complaint.But think about your services.
First komal did wrong and second rutika was trying to suppress the issue by argument with me.Is it your service?Is it number one bank service? Not acceptable.
I will try my best as I can but if you deserve number one bank than you have to do something good for your customers.

Jul 02, 2019

Updated by vicky1361 I raised a complaint[protected] on 14 Jun 19 but still no resolution I got.They didn't care about there customers after made a fraud.And telling that we deserve number first position bcoz we provide fraud services.It is true.They provide us fraud services rather than good services.Bull*** services still awake I faced and I carry Fwd till I can.

Jul 05, 2019

Updated by vicky1361 Hdfc bank registered new complain[protected] without resolving earlier.Now you all can see what they are doing and what they can.They are just manipulating the customer original problem and wasting the time as they same did it earlier.So that customer will fed up and give it up as himself.Still they say number one bank bcoz they are giving fraud services.And feeling proud of it, bull*** services.I have some other way but I have to wait for some days bcoz there is some policy which stop me to go ahead.But still have the time, may be they will come with positive result.

Jul 12, 2019

Updated by vicky1361 with out any resolution my case has been closed[protected].Is it HDFC bank who closed case without respond? I will carry Fwd till I can.I can say that One of the fraud bank "HDFC" as they did with me.

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vicky1361

from Mumbai, Maharashtra

Jul 6, 2019

Today I received a call [protected] from Raj (Senior of komal thakkar)and discussed abt what happened to me? Call received bcoz today I mailed to managing director of Hdfc bank.We talked around 40 min without any resolution bcoz they asked my expectations rather than what they can.He said I can provide same service mean I can reactivate the same card which you had earlier.But what about they provided wrong information by komal thakkr and than rutika way of talking and same she told about rewards point.System did wrong with customers by breaking trust and waste the time.And now said we only can resume same services as you had earlier.Your team isn't working as we can expect from you and will call number one bank overall.Look this matter seriously so that their way of talking should be humble and real.Other thing is that your customers will remain yours rather than others if hdfc bank will provide great services.14 Jun 19 to 06 July 19 how many days passed and responded when I mailed to MD of bank.See the status of your grievance team who feel proud to work for number one bank by sitting work less.I think still the time to take action against the channel who had given wrong information and come with positive result to customer as you can.

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Address: 10/25 HOUSING UNIT MAIN ROAD, COLLEGE ROAD, Tirupur, Tamil Nadu, 641602

Dear Sir/Madam,
I applied for a HDFC credit card in HDFC Tiruppur Vavipalayam branch and I received a text saying your card has been approved and your card number ending with XXX5332 has been dispatched. But after two days, Your HDFC Bank Credit Card has been returned by our courier as "undelivered".Every month I am getting a post from HDFC to remit payment. Now I want to apply for a personal loan.Because of this due, the loan is not sanctioned.Bank manager told to solve this and submit the no due confirmation letter to sanction the loan. I dont want credit card Please solve this and send me the no due confirmation as soon as possible. I have been visiting the HDFC tirupur Vavipalayam branch for past 6 months.I am a govenment servant working as Staff nurse in Tiruppur. Even i dont get enough time, i have been visiting HDFC bank Tiruppur. But they are not at all responding. Please solve this and issue the no due confirmation soon as possible.
Name : Mrs.K.Unnamalai, Mbl no: [protected]

Aug 4, 2019

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Jun 26, 2019

HDFC Bank Customer Care's response Dear Customer,

We observe that we have responded to your e-mail on June 25, 2019, 06:30 PM. For further clarification, we request you to reply to the e-mail received. The reference number for this interaction is[protected].

-Nadia
HDFC Bank Customer Assistance

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Address: Mrs. Unnamalai. K, 10/25 housing unit main road, college road, tiruppur 641602, 641602

Dear Sir/Madam,
I applied for a HDFC credit card in HDFC Tiruppur Vavipalayam branch and I received a text saying your card has been approved and your card number ending with XXXX has been dispatched. But after two days, Your HDFC Bank Credit Card has been returned by our courier as "undelivered".Every month I am getting a post from HDFC to remit payment. Now I want to apply for a personal loan.Because of this due, the loan is not sanctioned.Bank manager told to solve this and submit the no due confirmation letter to sanction the loan. I dont want credit card Please solve this and send me the no due confirmation as soon as possible. I have been visiting the HDFC tirupur Vavipalayam branch for past 6 months.I am a govenment servant working as Staff nurse in Tiruppur. Even i dont get enough time, i have been visiting HDFC bank Tiruppur. But they are not at all responding. Please solve this and issue the no due confirmation soon as possible.
Name : Mrs.K.Unnamalai,
Mbl no : [protected]

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Address: 269/27 Devi Dayal Marg BIRAHANA Lucknow, Lucknow, Uttar Pradesh, 226004

Dear Sir,
I am requesting again to you the Rs 9750/- given to you by me should be returned immediately.
Because:-
1. I have not requested any kind of written and oral loan.
2. I send you the loan amount Demand draft in my old office address without any notice.
3. when the call was made for the loan installment the applicant was not informed about the loan and it was told
that you have been given purchase by credit card.
4. when the applicant went to lucknow credit card department the information was received by Mr. Vivek Shukla in
the credit card department. and Rs. 9750/- was deposited from the applicant that petitioner deposit the fund.
5. The applicant want to his old office and received the demand draft of Rs. 86500/- after that on the request of vivek shukla
of credit card department demand draft deposit in my account and returned the amount 86500/- to the bank.
THERE IS NO MISTAKE OF THE APPLICANT AND APPLICANT HAS ALL THE WORK TO KEEP THE RIGHT RELATIONSHIP
WITH THE BANK.
So you are requested that the money taken by the penalty of Rs. 9750/- should be returned te me and my loan account should
be closed completely.

Regards

Pronit Agarwal
Mobile no- [protected]
[protected].

Jul 27, 2019

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Jun 26, 2019

HDFC Bank Customer Care's response Dear Customer,

We have taken note of your comments expressed with regard to your credit card and the same is being reviewed as appropriate. You may look forward to receiving a response to your e-mail id in 3 working days. We request you to bear with us in the interim. The reference number for this interaction is[protected].

-Nadia
HDFC Bank Customer Assistance

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Address: 400103

I received my new credit card on 19.06.2019 which was supposed to reach me before month of May but due to the delay in service of HDFC bank I received it after a long period. Now everyday their executive is calling me for payment of due amount and misbehaving with me. I requested him for the latest Statment for the month of June so that I can tally few entries and according I can pay the due amount but since three days he is calling me and misbehaving in spite of giving me further details. Please look into the issue and do the needful as soon as possible.

Jun 24, 2019

Complaint marked as Resolved

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Jun 22, 2019

HDFC Bank Customer Care's response Dear Customer,

We request you to share your complete concern, along with the last four digits of your Credit Card No., caller details and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

-Anay
HDFC Bank Customer Assistance

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Address: Coimbatore, Tamil Nadu, 641004

Following is the message received from Flipkart but didn't get any refund till date .

We're writing in continuation to your last contact with reference number IN[protected] to know the status of the refund for your item(s) from your order OD[protected].

You will be happy to know that the refund amount has been transferred on 30 May and should have been credited to your account by now as per the standard banking procedures.

IMPS/NEFT/Credit card/Net banking

Refund Amount : 2024.0
Refund Reference Number: 034387

+1 photos

Jul 29, 2019

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

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Jun 26, 2019

HDFC Bank Customer Care's response Dear Customer,

We note that the transaction of Rs 2024.00 at M/s. Flipkart not debited/billed in the card account on 21/06/2019. In the event, the transaction gets billed to the credit card account, we request you to share a scanned copy of complete Cardholder dispute form to cc.[protected]@hdfcbank.com and we shall assist you. You can download the form from the following link http://bit.ly/2IOLetO.

-Nadia
HDFC Bank Customer Assistance

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Address: 5/354-1,NETAJI NAGAR, BOMMURU, 533124

[protected], Hdfc Bank Ltd, Rajhamundry,
Not send money deduction message.
but deducted the amount.
that's why my EMI cheque is bounce and loss over all 1500/- money.
Effect in my civil score[protected], Hdfc Bank Ltd, Rajhamundry,
Not send money deduction message.
but deducted the amount.
that's why my EMI cheque is bounce and loss over all 1500/- money.
Effect in my civil score

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Address: 88/126-B,New colony,4 road junction,15th ward,karumalaikoodal,P.N.Patti,Mettur dam RS.2,Salem district,Tamil nadu- 636402, 636402

Dear sir,
I am a HDFC bank credit card holder . My email ID [protected]@xxxxx.com, mobile 809xxx2557 and 975xxxx661.The bank has auto debited Rs. 1399/- from my credit card number ending 416317XXXXXX9844 concern on date:18/06/2017. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of Rs.1399/- and including GST, thanking, please disabled auto debit to regular.cancel as nd refund need,

Jul 22, 2019

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

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Jun 21, 2019

HDFC Bank Customer Care's response Dear Customer,

I request you to share your complete concern, card number and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

-Bejoy
HDFC Bank Customer Assistance

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Address: 530017

Dear Sirs,

I have raised a dispute about the transaction that was made by me in error nearly 2 years ago. That was early October 16th 2017. The complaint number was [protected].
Fallowing up for almost 2 years and till now it did not get resolved.
I tried to buy same diapers for my baby and later realized that was transacted in different currency (ZAR) and dropped e-mail not authorizing the amount. Later filed a complaint, submitted all the required documents. They however did not release the amount but the card was charged for the same and the amount did not credited back. More over the transaction was duplicated. Means my card was charged twice.
After almost two years now its showing in my account and I am fallowing up N number of times over phone, e-mail, with the bank (Physical Location) none of them could not help me resolve. Now they are late charges, Interest and the principle amount total up to 7624.00 Rs. That's also effecting my credit history.

Please get them solved ASAP.

Thanks,
Uma
[protected]

Jul 25, 2019

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

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Jun 21, 2019

HDFC Bank Customer Care's response Dear Customer,

We request you to share a scanned copy of complete Cardholder dispute form to cc.[protected]@hdfcbank.com and we shall assist you. You can download the form from the below link https://bit.ly/2FpUNeY.

-Zubin
HDFC Bank Customer Assistance

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Address: SUNEEL BAINS, QTR NO D5/5 BEAS HOSPITAL, VPO BEAS, Amritsar, Punjab, 143201

Dear Sir
I am new Customer of HDFC Bank from feb 2019. Before opening of my account bank staff gave me fake offers of credit card and saving etc. They misguided me, but after opening account they said that credit card can't be issued to you because my income is less than bank T&C.

Before opening account i request them to give me simple debit card without any insurance or extra benefits or charges. But after few months bank deducted Rs 590 from my savings account of Debit Card Issuance Fee details(240419- MIR[protected] on[protected]. After deduction of money i complaint to HDFC Customer Care for refund my money, they said to request your Bank Branch Staff for this. But bank staff defuse my request.
Now its my request to you kindly refund my money back.
Hoping for a favourable response from you.

Thanking you,
Regards

Suneel Bains
AC No: [protected]
IFSC Code : HDFC0001823
Customer ID:[protected]
Ph No: [protected]

HDFC Bank Complaints & Reviews

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HDFC Bank reviews & complaints page 695

late fee not refunded/cash limit zero/after emi completed no limit addition

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rm amit rehari branch jammu

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hdfc bank reversed transaction not credited

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hdfc bank reversed transaction not credited

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my credit card fake. no credit card hdfc bank. my cibil score showing cridet card.

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cancellation of one assist membership

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to cancel one assist and refund my money

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jp infratech petrol pump

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negative balance deducted due to not maintaining minimum balance

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negative balance deducted due to not maintaining minimum balance

credit card upgrade by giving false information

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credit card

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in need of no due confirmation - credit card

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credit card loan

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misbehaving of staff

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I'm complaining about my refund from flipkart

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amount without information deduction

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cancellation membership and debited amount refund

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dispute transaction

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dedication of unauthorised transaction

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