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C
chandrasekharcc
from Bengaluru, Karnataka
Jun 15, 2019
Jul 11, 2023
This thread was updated on Jul 11, 2023
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transaction timeout

Address: TAVEREKRE, Bangalore, Karnataka, 560029

I have done the imps transaction of amount RS.500 from my hdfc savings account to other bank account via netbanking.

I received transaction timed-out message on my register mobile, however the amount was deducted from my account and was not delivered to other end.

This is my 2nd issue from HDFC in same month. Why dont you credit it back when Transaction timed out and money debited from account??? What if its...
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Liju George Thomas
from Bengaluru, Karnataka
Jun 15, 2019
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Address: Btm layout, Bangalore, Karnataka, 560093

Dear Team

Account Details:-

A/C No :- [protected]
Customer ID:[protected]

I write this mail with great disappoinment and dissatisfaction. I hold an account with HDFC Bank which I do understand I wasn't using it for a couple of months as I was struggling in search of a job. On June 3rd, I had erroneously transferred Rs 18000 to my HDFC account. To my disbelief Rs 8035/- was deducted due to various charges. I was under a shock and immediately tried reaching multiple people including the BM and the call center but was unable to reach any anybody or to any conclusion.

I humbly request you to reverse the charges immediately. I am not in a position, wherein I could loose Rs 8035 for charges. I hope you would understand my situation and would provide me with the requisite support by reversing the charges.

Moreover, I would also start using my HDFC account henceforth as my primary account and also ensure that sufficient balances are maintained in the account month on month.

I once again request you to reverse the charges on an immediate basis as the amount was supposed to be transferred elsewhere for an emergency reason. Kindly do the needful on priority.

Thanks once again and awaiting for the reversal.

Thanks and Regards
+1 photos
Jul 21, 2019
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Jun 18, 2019
HDFC Bank Customer Care's response
Dear Customer,

We are working on your concern vide Ref ID:[protected] and will revert to you in 4 working days.

-Nadia
HDFC Bank Customer Assistance
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    cshekar81
    from Bengaluru, Karnataka
    Jun 15, 2019
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    I am a HDFC bank credit card holder . The bank has auto debited Rs. 1299/- from my credit card number ending with 4692 without my concern on date:06/05/2019. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of Rs.1299/-

    OneAssist Relationship Number : 2036209
    Name :- Ashwini Chandrashekar
    Mobile No. :- [protected]
    Credit Card Number Ending :- 4692
    Aug 6, 2021
    Complaint marked as Resolved 
    HDFC Bank customer support has been notified about the posted complaint.
    Dear Ashwini,

    Greetings from OneAssist!!

    We regret for any inconvenience caused to you.

    As per our records, your plan is already in cancellation status and the refund will be credited to your account within 5 working days.

    Should you have any queries, please contact us by emailing at [protected]@oneassist.in.

    Regards

    Team OneAssist
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      Prathibha B
      from Hyderabad, Telangana
      Jun 15, 2019
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      Address: Hyderabad, Telangana

      Hi, i have salary account in hdfc 4 years back when i was working at that time. After that i changed company & they provided other bank account. Recently i changed new company. The new company have using only hdfc salary accounts. But my hdfc exsisted old salary account showing -9000 balance.
      The bank converts my salary account converted into savings account & charged monthly.. Now its 9000 negative balance. Without my permission how can the bank convert my salary account into savings account? Even they are not intimated verbally... According to rbi guidlines on savings account banks not charge even its negative balance.
      I approach branch, but they behaved rudely & refuse to close account.
      Plz justice to me. 9000 is huge amount to me. What is the solution?
      What is the action will take against this bank.
      Jul 25, 2019
      Complaint marked as Resolved 
      HDFC Bank customer support has been notified about the posted complaint.
      Verified Support
      Jun 15, 2019
      HDFC Bank Customer Care's response
      Dear Customer,

      We're sorry to hear that. Please share your Account No. with registered contact info & the issue on [protected]@hdfcbank.com. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

      -Anay
      HDFCBank Customer Assistance
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        RaviSen
        from Mumbai, Maharashtra
        Jun 15, 2019
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        Address: Mumbai City, Maharashtra

        On the 4th June 2019 I have done IMPS fund transfer to the incorrect account number [protected] instead of correct account number [protected] I called to HDFC BANK on same day. I logged a complaint (complaint no is MUMC [protected]) . Post logged a complaint I continued following up with bank they told your amount will reverse in 7 working days. Now today is 15th June but still there no update receive from bank and customer service team.my complaint is still opened.
        +1 photos
        HDFC Bank customer support has been notified about the posted complaint.
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          Marri Swamy
          from Bengaluru, Karnataka
          Jun 15, 2019
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          Address: Bangalore, Karnataka, 560037

          False statements were given by sales representative to us while discussing the personal loan like we can pay part payment or full closure after 1st EMI without any restrictions. After agreeing for personal loan, so many conditions came into picture which were not conveyed to us before. Immediately I replied the manager who dropped us mail saying what we agreed for. Before loan getting sanctioned also, sales representative sindhu confirmed that we can make part payments after EMI itself without any restrictions & she told that she was going to drop a mail regarding the same today ASAP. But we have not got any mail, but amount got credited to our account today. We called her but no response. SO we dropped a mail to manager Govardhan, if terms are not getting changed as agreed, i want to cancel it immediately. & I am not delaying at all any time.
          Please take this as serious note, Help us to either in keeping your promises or cancelling the loan. In case, if we need to cancel, Let us know the process to cancel the loan.
          HDFC Bank customer support has been notified about the posted complaint.
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            Lochan Chandrashekar
            from Mumbai, Maharashtra
            Jun 14, 2019
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            Address: #5,1st main, government press layout, ullal main road, bangalore-560060, 560056

            My name is lochan. Need NO OBJECTION CERTIFICATE for my credit card([protected]) and jumbo loan ( [protected]). I have already cleared all the dues which is payable to this two card numbers. I have already sent a written letter for the same through speed post to the Chennai address mentioned behind the card. Till now I haven't got a proper response on the same. Please look into it on a priority basis.

            Regards,
            LOCHAN K C
            [protected]
            lochi.[protected]@gmail.com
            HDFC Bank customer support has been notified about the posted complaint.
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              M
              mansisharma75
              from Mumbai, Maharashtra
              Jun 14, 2019
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              Address: New Delhi, Delhi, 110048

              Respected sir/ma’am,

              I have been charged INR 6076.57 without consent. I do not know who made this transaction or why I have been charged this money by HDFC bank. I demand it to be refunded immediately as it is a significant amount of money to lose without prior notice.

              I tried calling on the helpline and it was extremely unhelpful. I hope you contact me as soon as possible.

              Waiting for a prompt reply.

              Best,
              Mansi sharma
              HDFC Bank customer support has been notified about the posted complaint.
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                Namit Tripathi
                from Mumbai, Maharashtra
                Jun 14, 2019
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                I have a Savings account with HDFC Bank(A/C No.) [protected]. The account shows a MiRevenue Hold by Gefu for amount Rs. 13880.57 dated 6th April 2019. Please note, i have no pending loan amount mapped to the account pending since April.
                HDFC Bank customer support has been notified about the posted complaint.
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                  D
                  dish123
                  from Delhi, Delhi
                  Jun 14, 2019
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                  Address: I-375, Aiims Campus Ansari Nagar East, 110029

                  My card is lost before 1 year. on my card he sent a fee for the year.I m also ready to pay this fees.How do i pay i do not remeber my card no.. and your customer department not helping any body may times i have even mailed for customer care id. i have to close my card any condition HDFC bank cutomer care department making me fool.. How do i take action against these people
                  HDFC Bank customer support has been notified about the posted complaint.
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                    Chhabraanil05
                    from Mumbai, Maharashtra
                    Jun 14, 2019
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                    Address: K 93 udyog nagar peeragarhi New Selhi, 110083

                    Dear sir/ Madam
                    This is Anil Chhabra and my company name is Topgear lifestyle Pb Ltd . My account no is [protected]. I have been visiting your branch since many times for Enat banking and I mer with Deepika madam. Whatever she guided me, we did the same and I have submitted the papers to Deepika but today I got one courier that there is some error in papers and Enet banking can’t start. Whatever Deepika told me, we did the same . Not again we have to give some papers and will take again one months to start this Enet banking .
                    If this is really impossible work for bank to start the Enet banking and we have to wait so long the I think I should close our bank account in HDFC bank. No one guided us properly. Enet team don’t even reply on mail or not even phone call. I am really tired from HDFC bank. You people hardly care about your customers. I[censored] can resolve it in one week then only I will keep my account in your bank. Otherwise I will close this account .
                    Regards
                    Anil chhabra
                    [protected]
                    HDFC Bank customer support has been notified about the posted complaint.
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                      H
                      Hiren Sangani
                      Jun 14, 2019
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                      Address: Talawade, Pune, Pune, Maharashtra, 411057

                      To HDFC Bank Credit card manager, Pune Zone.

                      I have received a call from HDFC bank Executive sitting in Viman Nagar office for Credit card about 15 days ago, they told me about the offers and benefits then asked about my salary details. After confirming my eligibility for Credit card there representative visited my place filling in form and took all my required documents. Couple of days later i got SMS with my ref number. then got 2 3 verification calls on my Mobile and someone visited my home to verify the address.

                      Then thereafter i have not received any further update from bank not a mail or call. Then i checked on HDFC Website and the Credit card application shows as declined. I called up the executive (I have the HDFC whatsapp contact number ending with 7262 through which i was in contact with the executive and now she is not responding) but its ignoring the call requests to enquire about the status. I want to know detailed reason for rejection.

                      I checked my credit Score which is GOOD. I have Salary account in HDFC bank since 5+ Years. All my insurances are with HDFC Life. No any due EMIs with HDFC since past 5 years. Now, i wanted to avail the exciting credit card offers provided by HDFC so applied for credit card.

                      I have sent the detailed proofs and credit card application number on: [protected]@hdfcbank.com

                      I am highly disappointed with HDFC bank service. This forces me to change my salary account bank as well as all investments from HDFC to other good banks.

                      Hirenkumar Sangani
                      HDFC Bank customer support has been notified about the posted complaint.
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                        A
                        alamoderiz
                        Jun 14, 2019
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                        Resolved

                        Address: No 26, 1st main road, Muniveerappa layout, L.R.Bande main road,, R.T.Nagar Post, 560032

                        I am not an HDFC bank customer or credit card with HDFC.

                        I have applied for personal Loan and my application was rejected due to document mismatch issue while applying for a credit card in the year 2011,

                        This is to bring to your notice I have not applied for a credit card in the year 2011. as per the Risk department, I provided a bank statement and salary slip which was a miss match.

                        Vasan from the Risk department doesn't have the hardcopy which was submitted in the year 2011.
                        as I am aware I have not applied for a credit card as per my knowledge. they don't know what to do.
                        I have been visiting the HDFC credit card department frequently to know the status no one is helping me, not being an HDFC customer I have to suffer.
                        the branch manager is not helpful in helping the customer.

                        I want that taken out of my name so I don't have any problem with HDFC in the future.

                        Name: Mohammed Rizwan Sharieff
                        mobile: [protected]
                        email id: [protected]@gmail.com
                        Jul 19, 2019
                        Complaint marked as Resolved 
                        HDFC Bank customer support has been notified about the posted complaint.
                        Jun 18, 2019
                        Updated by alamoderiz
                        I am unhappy with Hdfc as they don't value the customer. Worst customer service ever I have come across with HDFC credit card Risk department and unprofessional manager and unprofessional management sitting in Risk Department in Bangalore. Vasan promised me a resolution by Monday and no one called me and now there as there are not answering my call. HDFC Need to learn how to value the customer. I am not a customer of HDFC but I am suffering. I have heard good things about HDFC and they customer service but I see it all wrong.
                        Verified Support
                        Jun 18, 2019
                        HDFC Bank Customer Care's response
                        Dear Customer,

                        Sorry to hear about your experience. We'd like to help you resolve this at the earliest. Please write to [protected]@hdfcbank.com with your loan application number, mode of application, date of application, complete address of branch if you have applied at a branch, complete name & address, and your contact details. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

                        -Manoj
                        HDFC Bank Customer Assistance
                        Jun 20, 2019
                        Updated by alamoderiz
                        I Team,

                        is my query so difficult to handle where I am not able to get a proper response from HDFC and from the RIC department, Person (Vasan) not answering my call he promised he will speak to his manager and get the resolution. what is going on is anyone in HDFC is serious about it or they don't care.
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                          N
                          Neha .Patil
                          Jun 14, 2019
                          Resolved
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                          Resolved

                          My Opening balance on Date:12/06/2019 was 93, 684.83 for which Due date was 02/07/2019.

                          I paid 90, 413.00 before Due date and still HDFC bank has charged me 1, 811.09 as finance charges.

                          All my earlier dues were clear and paid.

                          My DOB-21/07/1991

                          Please let me know if you need more details.
                          +1 photos
                          Jul 17, 2019
                          Complaint marked as Resolved 
                          HDFC Bank customer support has been notified about the posted complaint.
                          Verified Support
                          Jun 16, 2019
                          HDFC Bank Customer Care's response
                          Dear Customer,

                          We wish to inform that, payment of at least the minimum amount due towards the card outstanding needs to be received by the bank to ensure that the card account is active and available for usage. Further, to avoid levy of finance charges and late payment charges, payment of the total outstanding needs to reach the bank by the payment due date. Specific to your card account, we are not in receipt of complete payments towards the outstanding as per the statement due date and in view of the same, bank charges as applicable was levied to your credit card account. Hence, we request you to effect payment towards the total amount due within the payment due date to avoid levy of bank charges. You may refer to the below link for details of the same http://bit.ly/2vDuqOO.

                          -Nadia
                          HDFC Bank Customer Assistance
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                            mohanph
                            from Mumbai, Maharashtra
                            Jun 14, 2019
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                            Resolved

                            Address: Mumbai City, Maharashtra, 400016

                            I am holding Regalia Credit card with priority pass for lounge access. As per rules 6 access to outside india lounge are available free in a calender year.
                            I have been charged for lounge access on April 15 at chicago. I have not accessed lounge in chicago and did not travel on 15th April.
                            I travelled on 31st MArch but did not access lounge in Chicago.
                            When complaint they are asking me to get lounge access details from prioirty pass! . Why customer has to do this? Is there no responsibility of bank to check tfor what they are charging ?
                            +1 photos
                            Jul 23, 2019
                            Complaint marked as Resolved 
                            HDFC Bank customer support has been notified about the posted complaint.
                            Verified Support
                            Jun 14, 2019
                            HDFC Bank Customer Care's response
                            Dear Customer,

                            Let us look into it for you. Please share your Card No., charges details with registered contact info & the issue on [protected]@hdfcbank.com. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

                            -Manoj
                            HDFC Bank Customer Assistance
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                              Rohan banerjee
                              from Mumbai, Maharashtra
                              Jun 14, 2019
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                              Acctully I want to salander my credit card, bcz with out generated pin my due amount showing is 4500.but how I m salander my credit card?kind ly help me, I want to agree to pay my due amount.acctully this issue effect my cibil score, recently my cibil score is 641.thts why I m not getting any home loan
                              HDFC Bank customer support has been notified about the posted complaint.
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                                Ranjeet Ghorpade
                                from Mumbai, Maharashtra
                                Jun 14, 2019
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                                Address: Kolhapur, Maharashtra, 416216

                                Dear Sir/ Madam,

                                As I am Customer of HDFC from last 8 Years, I took Personal Loan in 2014 of 5 Lakh. I paid all but, in last year becuse of some family medical reason, Its not possible to pay emi on time so, it was late by days but not beyond the month. So, the charges are applied on my Personal Loan Account No[protected]. So, its my humble request you please give me waive off for applied charges as I am regular customer of hdfc bank since couple of years.

                                Thanking you.
                                HDFC Bank customer support has been notified about the posted complaint.
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                                  Vinod K Tiwari
                                  from Delhi, Delhi
                                  Jun 14, 2019
                                  Resolved
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                                  Resolved

                                  Address: New Delhi, Delhi, 110045

                                  Dear Sir/Madam,
                                  I have received call 11th march 19 from Raghav Mishra (RM)(M) [protected] from Hdfc life emp. Id 619026 he propose to me Hdfc life super income plan 60000/ year Option -1 I have taken policy against Policy[protected] dated 11th march 19 but i have not received Policy bond and committed additional benefit like medical (health insurance) and policy premium 30% waiver return every year and shopping voucher 9999/-I have all communication WhatsApp and telephonic recording Please look in to this urgent basis
                                  we beware of such fraudulent and fake calls. But since the mobile number showed HDFC Life Ins in my True caller, i was tricked.I would like to make a complaint against the company whose officials are indulging in fraud and fake calls and misguiding the people for unscrupulous marketing with the connivance of the brokers. I was put to great inconvenience and lost my peace of mind due to this.
                                  +3 photos
                                  Jun 20, 2019
                                  Complaint marked as Resolved 
                                  Reminder-2 not resolved
                                  HDFC Life customer support has been notified about the posted complaint.
                                  Jun 18, 2019
                                  Updated by Vinod K Tiwari
                                  Reminder 1
                                  Dear Sir/Madam,
                                  I have received call 11th march 19 from Raghav Mishra (RM)(M) [protected] from Hdfc life emp. Id 619026 he propose to me Hdfc life super income plan 60000/ year Option -1 I have taken policy against Policy[protected] dated 11th march 19 but i have not received Policy bond and committed additional benefit like medical (health insurance) and policy premium 30% waiver return every year and shopping voucher 9999/-I have all communication WhatsApp and telephonic recording Please look in to this urgent basis
                                  we beware of such fraudulent and fake calls. But since the mobile number showed HDFC Life Ins in my True caller, i was tricked.I would like to make a complaint against the company whose officials are indulging in fraud and fake calls and misguiding the people for unscrupulous marketing with the connivance of the brokers. I was put to great inconvenience and lost my peace of mind due to this.
                                  Verified Support
                                  Jun 18, 2019
                                  HDFC Life Customer Care's response
                                  Hi, kindly inform the policyholder that the concern is registered with SR No. 1-[protected]. Further, the same is being looked into and post completion of investigation our reply will be shared with the policyholder.
                                  Jun 20, 2019
                                  Updated by Vinod K Tiwari
                                  Reminder 2
                                  Jun 25, 2019
                                  Updated by Vinod K Tiwari
                                  reminder 3
                                  Jun 25, 2019
                                  Updated by Vinod K Tiwari
                                  Dear Sir/Madam,
                                  I have received call 11th march 19 from Raghav Mishra (RM)(M) [protected] from Hdfc life emp. Id 619026 he propose to me Hdfc life super income plan 60000/ year Option -1 I have taken policy against Policy[protected] dated 11th march 19 but i have not received Policy bond and committed additional benefit like medical (health insurance) and policy premium 30% waiver return every year and shopping voucher 9999/-I have all communication WhatsApp and telephonic recording Please look in to this urgent basis
                                  we beware of such fraudulent and fake calls. But since the mobile number showed HDFC Life Ins in my True caller, i was tricked.I would like to make a complaint against the company whose officials are indulging in fraud and fake calls and misguiding the people for unscrupulous marketing with the connivance of the brokers. I was put to great inconvenience and lost my peace of mind due to this.
                                  Verified Support
                                  Jun 25, 2019
                                  HDFC Life Customer Care's response
                                  Hi, kindly inform the customer to address any unresolved concern with respect to your HDFC Life policy. Kindly write to us at [protected]@hdfclife.com from your registered Id to have the same addressed.
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                                    A
                                    Ashok Ramkumar
                                    from Mumbai, Maharashtra
                                    Jun 13, 2019
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                                    Address: 636701

                                    Loan acc no:20905498, paid my loan EMI within the due date through hdfc collecting agency. I have paid through the agency for 55 month.Even i paid within the due date, at the end of closure they intimated me as cheque bounce for the 60 months period and demanded me to pay excess and which i paid. FINALLY MY CIBIL score has declined below average that i cant apply for new loan. Kindly rectify otherwise i need to complaint at banking ombudsman
                                    HDFC Bank customer support has been notified about the posted complaint.
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                                      A
                                      Akshita45
                                      from Mumbai, Maharashtra
                                      Jun 13, 2019
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                                      I submitted a travel claim on 22 April and the team has repeatedly been asking for the same documents again and again. Today on 13 june, i have submitted the documents for the 6th time. As per the policy the claim is processed within 7 days. It has been 2 months almost that i have not recieved any redressal for a small amount of 3000. This is purely mental harassment.
                                      HDFC ERGO General Insurance customer support has been notified about the posted complaint.
                                      Hai I am Anbarasu

                                      Your debited Rs.8124 in my credit card for insurance premium without my knowledge. Already i am having all insurance policies. so please cancel the the policy and reverse the amount immediately.

                                      I returned the original policy your from address
                                      My CC No.[protected] for your reference

                                      Thank you
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