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HDFC Bank Complaints & Reviews

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Updated: Dec 16, 2025
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R
rameshp1989
from Bengaluru, Karnataka
Jun 12, 2019
Resolved
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Address: NO. 144, 6TH MAIN ROAD, 60 FEET ROAD, D GROUP LAYOUT, SRIGANDHA KAVAL ,BANGALORE 560091, Bangalore, Karnataka, 560091

Dear Sir,
I really have a very worst experience with HDFC Bank while closure of my Current Account No [protected] in the name of PRAGYA CREATION, as my home branch in Nagarabhavi, and i filed my application in Nagarabhavi branch, and after 1 ½ year current account is not closed and I have been asking executive who assist me in Home branch while closing the account, she said we checked its in process, and i still got messages of negative balance in my account by mobile banking, nothing facility was closed on the account.
So please help me in this matter, I really want that RBI should take some step against such situation that come in front of the customer.
Jul 18, 2019
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Jun 14, 2019
HDFC Bank Customer Care's response
Dear Customer,

We request you to provide the below details to enable us to track the status of your application for account closure on [protected]@hdfcbank.com: 1. Date when the application was sent/submitted 2. Complete address of the branch where the application was sent/submitted 3. Mode of sending (post or courier details). If the closure request was submitted/sent more than a year back, please provide us with the acknowledgment copy. In case you are not in possession of the acknowledgment copy, request you to visit the nearest branch and submit a fresh request for account closure. Kindly visit the following URL to access information for the complete address and contact details of our Branches. https://bit.ly/2Hqff0y

-Nadia
HDFC Bank Customer Assistance
I got a message on 14 June around 1:33am for transaction of RS 902 made to Amazon prime... However I have never made any transaction.

I checked with my HDFC app... No transaction for this payment was being shown.

closure of current account - Comment #3457716 - Image #0
closure of current account - Comment #3457716 - Image #1
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    sumit143143
    from Ahmedabad, Gujarat
    Jun 12, 2019
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    Address: www.hdfc.com, 411041

    Hello,

    last 3 days before, i enquire for personal Loan. 1st in Narhe branch as well as in 2nd time in pune Dhayri branch.

    In Narhe branch help desk and personal loan executive Asked My Details, i.e Salary, salary account, employer Address etc, , , ., Then he note my Mobile number and told me that i, ll get call from loan executive for further process but till date no call nothing.

    2nd in Dhayri Branch HDFC Bank, Same i visited in Bank for loan enquiry, In this Branch Swaper or office i don't person name, He is doing Loan document process, Lol is this a Joke.

    Thank God i abort Loan idea from HDFC.

    I understand there Working Level and abilities after such Experience.

    Very unprofessional Bank. No Standard, Non-educated Staff and Manner less.
    Jun 16, 2019
    Complaint marked as Resolved 
    its resolved
    HDFC Bank customer support has been notified about the posted complaint.
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      R
      rao08
      from Delhi, Delhi
      Jun 12, 2019
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      Address: Rewari, Haryana, 123401

      I have applied for HDFC fastag on 29 May. Still i have not received. I have communicated over phone to the concern team, they provided me with tracking number Z00817487 . The status for same says "Not Delivered(CONSIGNMENT REDIRECTED)". I dont know how to get this. Every time i call there customer service, they say to drop mail for that. I have drop mail many times but there is no reply.
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        H
        honeykapoor5
        from Bengaluru, Karnataka
        Jun 12, 2019
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        Address: Gurgaon, Haryana, 122001

        I am using HDFC Credit card since many years with very good track record. I do most of the transaction with HDFC Credit card. in the month on March 2019, bank has added fake transction in my credit card bill of Rs. 4900 approx. after multiple mails and calls, no reply from bank, even they dont want talk even.
        I have sent multiple emails to Grievance.[protected]@hdfcbank.com, but no response.
        HDFC Bank customer support has been notified about the posted complaint.
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          R
          Ramesshp
          from Mumbai, Maharashtra
          Jun 11, 2019
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          Address: Madinaguda, Ranga Reddy, Andhra Pradesh, 500049

          Dear friends,
          Don't take any account and loan or credit card from hdfc bank. This on of the worst bank. Unfortunately I had the loan and account. Even i[censored] maintain balance they charged fine. I never seen any bank like this the way shows their power on customer. I will transfer my loan to another bank soon. I will close my account.
          If you see complaints, most of the on hdfc. See what a worst bank.
          HDFC Bank customer support has been notified about the posted complaint.
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            R
            Ramesshp
            from Mumbai, Maharashtra
            Jun 11, 2019
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            Address: Madinaguda, Ranga Reddy, Andhra Pradesh, 500049

            I have been mainting minimum balance. Just now transition is done. Whthin four hour they charged 300 rupees. What is this nonsense bank in the world. This is the third I
            am experienced bad. Very very bad. This one of the worst bank ever I have seen. #### the bank. I will remove my personal lone soon . Dear friends again and again I am saying that don't take any account or loan from this bank. This the final. I will never take any loan or credit card. Soon, I will close my credit card.
            I did very great mistake to take loan from this bank. They crippling us.
            HDFC Bank customer support has been notified about the posted complaint.
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              S
              Shail Srivastava
              from Mumbai, Maharashtra
              Jun 11, 2019
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              Address: Bareilly, Bareilly, Uttar Pradesh, 243001

              Before some moment I received a call from HDFC Bank with number[protected] caller was female and she told me to deposit the required money in my bank account I assured her that I will do it as soon as possible but she was telling all these in a very arrogant manner I interrupted her not to talk like this but she did not stop and she was constantly talking in a very rough way of talking this is very wrong and painful so kindly do the necessary action against her otherwise I will find myself compel to take a legal action against the concerning authority thank you
              Jul 14, 2019
              Complaint marked as Resolved 
              HDFC Bank customer support has been notified about the posted complaint.
              Verified Support
              Jun 13, 2019
              HDFC Bank Customer Care's response
              Dear Customer,

              We regret any inconvenience you may have faced. Request you as the account holder to write to [protected]@hdfcbank.com for your register email ID with Product for which call where made ( Credit card, loan ) youtr loan account / Credit card number and the reference id TTU[protected]. A bank representative shall contact you as soon as we receive this information.

              -Nadia
              HDFC Bank Customer Assistance
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                A
                Ahm4444
                from Mumbai, Maharashtra
                Jun 11, 2019
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                Address: Moradabad, Uttar Pradesh, 244001

                Dear
                I am complaining about Rashmina cashier at HDFC Bank commercial branch at moradabad. We are feeling so bad about her atitude and aggresiveness. I am 63 old she doesn't know how to deal with old age person. We withdraw cash with is more than Rs 50000 as per RBI ruling if we withdraw cash more than Rs 50000 so we get note at our choice... she offer note of Rs 100 but there is huge availability of Rs 500 note. When we ask why she is not offering 500 noye. She said agar lene hai to loo nahi jao hamare 100 wale hi note...
                We afraid of her argument... End senior also is not good always ready to fights...
                Jul 12, 2019
                Complaint marked as Resolved 
                HDFC Bank customer support has been notified about the posted complaint.
                Verified Support
                Jun 11, 2019
                HDFC Bank Customer Care's response
                Dear Customer,

                We request you to share your complete concern, account/customer Id, along with the complete branch address and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. We will assist you better.

                -Anay
                HDFC Bank Customer Assistance
                I Have received a message by followed by Bank

                Dear Customer Mandate ref no . issued to PAYU PAYMENTS PRIVATE LIMITED with value Rs.30000.00 and Frequency ADHO is received today for processing. In Case of any issue please get in touch with your branch.

                bad attitude - Comment #3456155 - Image #0
                Sir I applied For Pre approved Credit Card In Hdfc Bank Via Net banking On 3 June Still I track my Application Is Show INPROCESS
                When I Will Get My Credit Card...
                I Attached The Application Reference Number

                bad attitude - Comment #3456473 - Image #0
                Stylo Technical's reply, Jun 9, 2019
                Where is Resolution
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                  R
                  ramest
                  from Mumbai, Maharashtra
                  Jun 11, 2019
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                  Address: 57/15 west mada street kaladipet thiruvottiyur, Chennai, Tamil Nadu, 600019

                  Dear sir/madam,

                  I have hdfc credit card holder I have using past 10years. I have using the credit card properly on every year, I could not pay the full amount within the credit period before due date. Hence, I have paying only the minimum due every month. So, my outstanding balance increased due to the interest which I could not afford and pay. Hence, we decided to close the credit card and we were planning to convert as emi.

                  I tried to contact the person regarding the issue. I have contacting customer service continuously. But they told many time, offer is not available in your card and offer will be provide later untill wait. I need my outstanding balance amount to convert the emi option which is possible amount of my outstanding amount. Please consider to my obligation as early.
                  Jun 12, 2019
                  Complaint marked as Resolved 
                  Dear sir/madam, I have hdfc credit card holder using for past 10years. I have paid credit card minimum due last 10 years approximately Rs.5 Lakhs in properly. I could not pay the full amount within the credit period before due date. Hence, I have paying only the minimum due every month. So, my outstanding balance increased showing due above 1.3 Lakh including interest. Hence, I have decided to close the credit card and I was planning to convert as emi. I tried to contact the person regarding the issue. I have contacting customer service continuously. But they told many time, offer is not available in your card and offer will be provide later untill wait. I need my credit card outstanding balance amount to convert the emi option. Please consider to my obligation as early.
                  HDFC Bank customer support has been notified about the posted complaint.
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                    N
                    Naresh Bhanderi
                    from Mumbai, Maharashtra
                    Jun 11, 2019
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                    Address: A 3 308 Gokul apartment vrajbhoomi sector 1 Surat, Surat, Gujarat, 395006

                    I visit yogi chowk HDFC branch date[protected]
                    Time 3: 45. Working ATM pin my new ATM card is not working so I visit yogichowk HDFC branch and
                    ATM machine and behind time limit close so HDFC Bank door security wrong behaviour.
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                      U
                      Upasana Jaiswal
                      from Nagpur, Maharashtra
                      Jun 11, 2019
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                      Hello HDFC,

                      I opted for car loan from you and have paid all most only 22k left which I stopped because one of your executive picked up a cash amount from me and didn't not update emi at your end and I started getting call from your collection agency, I did update them even I made a complain about cash pick but no action were taken from you, paying this small amount isn't a big deal but you are continually threatening me with misbehaviors collection calls. Just understand I have made n numbers of complaints about many issues but no response from your end.

                      I am looking for a proper response and resolution as I am tired getting calls from you and explaining the same issue to each caller
                      HDFC Bank customer support has been notified about the posted complaint.
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                        G
                        Gauravvgupta
                        from Delhi, Delhi
                        Jun 11, 2019
                        Resolved
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                        Address: HDFC Bank Vivek Vihar branch, New Delhi, Delhi, 110095

                        HDFC Bank given me a credit card free of cost for life time my credit card number [protected] I never used this card till now but bank show dues on me 4017 rs and when I go to the bank they said we do not know any thing about this because it is with settlement department and call will come to me but no call I received till now in seventeen month then I again go to branch they ask me to go to ashok niketan branch of HDFC Bank no problem solution I get from their thes said some policy is sold on my card even I don't know they without telling me they sold a policy to me and doing fraud when i ask them don't know they sold me a policy without any information to me they said go to rajouri garden card settlement branch which is closed now even bank donot know that their card settlement branch rajouri garden is permanently closed before 8 months then I to to other card settlement branch Vikas Puri Delhi again they said me we don't have this case and we cannot do any thing even they don't tell me about my charges on credit card no body is helping me please help me
                        Jul 14, 2019
                        Complaint marked as Resolved 
                        HDFC Bank customer support has been notified about the posted complaint.
                        Verified Support
                        Jun 12, 2019
                        HDFC Bank Customer Care's response
                        Dear Customer,

                        We request you to contact our Debt Management officers at[protected] / 66668102 with regard to your credit card outstanding or for any further clarifications.

                        -Nadia
                        HDFC Bank Customer Assistance
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                          A
                          Anuarg2330
                          from Delhi, Delhi
                          Jun 11, 2019
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                          regarding false mandate to ava lifestyle products and services.

                          Address: Gautam Buddh Nagar, Uttar Pradesh, 201309

                          I recieved this message today and I have not enrolled/opted for any service like this- Dear Customer Mandate reference no: HDFC[protected] issued to AVA LIFESTYLE PRODUCTS AND SERVICES P L with value Rs. 569.00 and frequency ADHO is received today for processing. In case of any issue please get in touch with your branch.

                          Please look in to this and stop this processing....
                          +1 photos
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                          P
                          pothireddi chandana Mani
                          from Hyderabad, Telangana
                          Jun 11, 2019
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                          Address: 500008

                          Booked one Ticket on 25th May 2019 and cancelled it on 3rd June and till now refund is not transferred to my bank account.
                          Train Transaction Id; [protected]
                          Bank Transaction Id:[protected]
                          Transaction Amount: 751.80
                          Refund Amount: 675.00

                          Booked 2 Tickets on 02nd June 2019 and cancelled it on 3rd June and till now refund is not transferred to my bank account.
                          Train Transaction Id; [protected]
                          Bank:[protected]
                          Transaction Amount: 1, 492.78
                          Refund Amount: 1100.00
                          HDFC Bank customer support has been notified about the posted complaint.
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                            K
                            kaushik muppa
                            Jun 11, 2019
                            Resolved
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                            Resolved

                            Address: bk 11, sector 1, Gautam Buddh Nagar, Uttar Pradesh, 201301

                            Is is Kaushik Reddy Muppa, I am one of your old customer of your bank, currently I am Resident of 13507 maverick ln, Herndon, Virginia 20171, USA. On 27 May 2019 one of your bank account holders name Vinay Yadav had cheated me and has take Rs 35000 is which got deposited into his bank account which he has with your institution. The amount is transffered online To his HDFC bank bearing with the account number [protected] and routing to HDFC0001897. The amount is been transferred form my Bank of America account to his HDFC account through XOOM a PayPal service. According to XOOM the money is been deposited to your account on May 27, 2019 at 12:32 PM PDT. I have found that he is a fraud who lives in Dubai UAE with an Indian number(+91 [protected]) and is been doing this fraud saying he is a service provider.

                            I have contacted him multiple times and also emailed him officially through an email letter and also text messages which will be added to this email. I am a student in this country and expect to provide me justice.
                            Jul 14, 2019
                            Complaint marked as Resolved 
                            HDFC Bank customer support has been notified about the posted complaint.
                            Verified Support
                            Jun 12, 2019
                            HDFC Bank Customer Care's response
                            Dear Customer,

                            You are requested to lodge a complaint with law enforcement agencies with regard to your concerns. We will offer our support by providing details of transactions, date, time, locations and all such data with the concerned authorities that could be useful for any investigation/ natural progression of the case.

                            -Nadia
                            HDFC Bank Customer Assistance
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                              N
                              Nihith
                              from Hyderabad, Telangana
                              Jun 11, 2019
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                              From my HDFC account 1721 rupees deducted, In statement it is not showing why that amount is deducted. Tried to check with customer care also but no proper response from them. just want to know why amount is deducted and I want my money back in account. When i am doing transactions that 1721 rupees showing in available balance.

                              Please help me to get that amount.
                              HDFC Bank customer support has been notified about the posted complaint.
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                                M
                                Muraldhar
                                from Delhi, Delhi
                                Jun 10, 2019
                                Resolved
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                                Resolved

                                Address: Dwaraka nagar, 530016

                                Payment Date: 7th June 2019
                                Payment through: Andhra Bank
                                Transaction Identification Number: QADB[protected]
                                Please quote your Transaction Identification Number for any queries relating to this request.
                                Note: Payment will be credited to your card account within 3 working days
                                [protected][protected][protected][protected][protected] this above payment not credited in credit card account
                                Jul 20, 2019
                                Complaint marked as Resolved 
                                HDFC Bank customer support has been notified about the posted complaint.
                                Jun 10, 2019
                                Updated by Muraldhar
                                Registrared mail ID dhar[protected]@gmail.com
                                Verified Support
                                Jun 11, 2019
                                HDFC Bank Customer Care's response
                                Dear Customer,

                                We are in receipt of your payment of Rs.11, 000 and the same has been credited to your credit card account on 10/06/2019. The relevant credit for the same will reflect in your June 2019 statement. We request you click on the "View unbilled transaction link" in the "Credit Card" option on our net banking facility to view the above credit on your card account.

                                -Nadia
                                HDFC BANK Customer Assistance
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                                  J
                                  Jagadish Sethi
                                  from Mumbai, Maharashtra
                                  Jun 10, 2019
                                  Resolved
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                                  Resolved

                                  Address: CORPORATION BANK,MAHIM BRANCH, Mumbai City, Maharashtra, 400016

                                  My HDFC credit card expired on May 2019 and in advance i submitted letter thrice for my new office address updation and even an executive visited my new office address last month for data collection but till now no such action has been taken by HDFC bank. In this case i wont be liable to pay the late fee payment as I didn't received the card till date. Please look into the matter and do the needful.
                                  Jul 17, 2019
                                  Complaint marked as Resolved 
                                  HDFC Bank customer support has been notified about the posted complaint.
                                  Verified Support
                                  Jun 12, 2019
                                  HDFC Bank Customer Care's response
                                  Dear Customer,

                                  We observe that the renewal card was dispatched to your mailing address and the same has been returned undelivered. Further, we also observe from our records that the card had returned to us and subsequently destroyed due to security reasons after a time span of 30 days. We request you to contact our Phone Banking officers at any of our 24-hour Phone Banking numbers mentioned in the below URL.https://bit.ly/2wwwruX

                                  -Nadia
                                  HDFC Bank Customer Assistance
                                  Verified Support
                                  Jun 14, 2019
                                  HDFC Bank Customer Care's response
                                  Dear Customer,

                                  We are in receipt of your request for change of mailing address in the card account. We confirm that the same has been taken up for processing and will be completed in 4-7 working days subject to internal verification. We seek your patience in the interim.

                                  -Nadia
                                  HDFC Bank Customer Assistance
                                  Jun 19, 2019
                                  Updated by Jagadish Sethi
                                  I received the card today I. E 19.06.2019, then why you have charged late fee payment. It's your fault that you have delayed the service from your side.iam not supposed to pay the addition charges, if same happens then take away your card and cancel the number.
                                  I have submitted letter for signature and address change but still you have not updated. And now it's been over a month and you are saying card has been destroyed! For your lack of service I'm not supposed to pay the late payment fee.. Further I will take up matter to RBI ombudsman. 3 years back your executive came to me for opening credit card and now I'm not supposed to go from office to office to do these formalities.
                                  Please send me the OTP to reset my ATM pin.
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                                    A
                                    Asad Khan Idrishi
                                    from Mumbai, Maharashtra
                                    Jun 10, 2019
                                    Resolved
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                                    Resolved

                                    Address: 408 Udhyog vihar phase 3 gurgaon, Gurgaon, Haryana, 122006

                                    Mere hdfc credit card 3582 per September
                                    17, 2018 se fraud dispute chal raha hai aur abhi tak iska koi resolution and result nahi nikla hai...Ye hdfc credit card Escalation department itna nikamma hai ki inhe salary kyon di ja rahi hai...ya sabhi isi kaam ke liye hai...ki hdfc main customers banao aur...unke sath fraud karo...ye self thief hai...
                                    Aur mene apne old card ko usi din block kra diya tha...but mere card pe 9000 and 9000 total 18 k ka fraud hua hai...usse kahin jyada mene ab tk 9 months mein charges paid kiye hai...jiska mujhe abhi tk kio resolution nahi mila hai...
                                    Jul 19, 2019
                                    Complaint marked as Resolved 
                                    HDFC Bank customer support has been notified about the posted complaint.
                                    Verified Support
                                    Jun 11, 2019
                                    HDFC Bank Customer Care's response
                                    Dear Customer,

                                    We have taken note of your comments expressed with regard to your credit card and the same is being reviewed as appropriate. You may look forward to receiving a response to your e-mail id in 3 working days. We request you to bear with us in the interim. The reference number for this interaction is[protected].

                                    -Nadia
                                    HDFC Bank Customer Assistance
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                                      S
                                      sunny15593
                                      from Hyderabad, Telangana
                                      Jun 10, 2019
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                                      Address: 8-3-318/6/3A, Hari Om Sadan, Yellareddyguda, Ameerpet, Immediat left aftr Sarthi Studios,4th right,left side 3rd ho, Hyderabad, Telangana, 500073
                                      Website: www.hdfc.com

                                      I have requested for payment link for the pre-EMI that I have to pay due for 31st May
                                      And the pre_EMI values that is due for payment is increasing.

                                      I have been requesting the link from 3 weeks

                                      I initially got a link which soon expired (within 1-2 days), thereafter I have put many emails requesting a new link, but not a single executive responded to the mail
                                      There has been no reply since May 16

                                      Not able to submit a request/complaint on the hdfc home loan page also, has some issue with submitting the request
                                      +1 photos
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