HDFC Bank Complaints & Reviews

Address: Road, Kilpauk, Chennai, Tamil Nadu, 600010

It's been 6 days since my card is not been activated and i have tried the toll-free number of the hdfc bank which is really useless

And even after dropping the mail to the hdfc bank multiple times from 5 days there is no response from them.

Its really difficult to pay the bill are get anything from any shop without the card
Please look in to it ts very urgent.

May 19, 2019

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Apr 15, 2019

HDFC Bank Customer Care's response Dear Customer,

I request you to share your complete concern, account/customer Id and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

-Anay
HDFC Bank Customer Assistance

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Address: madhapur,silicanvalley,image garden line, Hyderabad, Telangana

Hi My name is Sreenu Pavali, i have tranfered amount of 10, 000 from hdfc to sbi account but till now amount not credited into beneficiary account but amount was debited from my account.

Acount Number : [protected], HDFC, MADHAPUR BRANCH, HDFC0003739 IS IFSC Code.

HDFC Bank customer support has been notified about the posted complaint.

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Address: Banashankari 1 st stage, Bangalore, Karnataka, 560099

Website: www.hdfc.com/node/1036/webform/confirmation?token=zV6vZNxOHmheLvmRLzyQSEmJW-onswaDoktN3pad-lU

I have loan account no[protected] and insurance account no.62834987. This insurance account has been created forcibly and subsequenty it has been reumbursed fully after several followups with documents provided.in the due course almost 17 months i keep paying the insurance emi with interest. Now as the insurance amount has been refunded we need the emis collected towards the insurance has to be reumbersed fully. But hdfc ltd has paid only principle amount collected and my acount lead has confirmed over mail the amount will be credited but it has not happened
Hdfc is taking long or no reply or ready to answer

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Address: Kolkata baghajatin branch, Kolkata, West Bengal, 700032

I was using a credit card which i cleared all dues and hotlisted. After a couple of days i see a credit card was issued without my notice and billed 590 rupees.

I do not want any hdfc credit card anymore which was the reason i cleared all dues and hotlisted it, and also checked on no new card required. But hdfc issued a card and billed without consent which is a breach of trust.

I want a resolution for this.

Contact me: [protected]@gmail.com

May 22, 2019

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Apr 15, 2019

HDFC Bank Customer Care's response Dear Customer,

I request you to share your card no, complete issue and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

-Manoj
HDFC Bank Customer Assistance

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Address: Village jamalpur, Gurgaon, Haryana, 122503

[Resolved] Hdfc Bank â€” Depository Charges
Submit a Complaint My account number is [protected]
The Bank has charged me Rs 885.0 Rs for Depository charges on which basis . Please take the needful action or let me know what needs to be done from my side. Reference Number as provided by the bank is 55044274.Plz do it urgent basis my contact number is [protected]..

May 29, 2019

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Apr 16, 2019

HDFC Bank Customer Care's response Dear Customer,

The charges levied to your account pertains to Annual Folio Maintenance charges (FMC) for your Demat account. Service Tax & Education Cess is levied separately. The FMC is levied after giving adequate advance intimation in the billing statement. Effective September 01, 2010 there is a revision in the ‘standard’ tariff with respect to the Annual Folio Maintenance Charges (FMC) from Rs. 500/- p.a. to Rs. 750/- p.a. We have introduced a differential transaction based FMC pricing model. Basis this model, the FMC payable by you would be based on the various slabs applicable to the transactions made in your Demat account. This flexibility will give you an opportunity to reduce the FMC in the subsequent year, basis the level of transactions carried out in the current billing cycle (1 year prior to the levy of FMC). Please feel free to write to us at [protected]@hdfcbank.com for any further assistance/clarification and we shall be glad to assist you.

-Nadia
HDFC Bank Customer Assistance

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Address: varthur, 560087

I have purchased tv from adeswara electronics from Bangalore.
In the hdfc consumer durable loan . I was cleared my 10 emi amount without any failed, But on the month of April the payment was deducted 2 times.Some server issue the payment was not deducted the due date I done a payment vai online IMPS from Karnataka bank to HDFC bank. On the next day the emi amount was deducted from hdfc bank side. i was already complained Against the costumer care the executive was speaking very rudely and he did not given any proper information regarding the issue so please kindly help me with has and refund the amount. This is my loan account number:-[protected], IFSC No:-hdfc0000128. Please Resolve the issue

May 25, 2019

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Apr 18, 2019

HDFC Bank Customer Care's response Dear Customer,

We have checked and note that the payments made by you have been received at our end and is posted to your loan account. Kindly email us at [protected]@hdfcbank.com and re-state your concerns along with the Phone banking number where you have contacted so that we can check and assist you. Alternately, please visit our nearest Retail Loan Service Centre for any further clarification or assistance. Kindly visit the following URL to access information for the complete address details of our Retail Loan Service Center. URL: https://bit.ly/29z1UV4.

-Zubin
Customer Assistance.

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Cancellation of one assist membership
I am a hdfc bank account holder. The bank has auto debited rs. 1899/- from my debit card xx6409without my concern on date:12.042019. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of rs.1899/-

Oneassist relationship number : 187749
Name :- vasant sadashiv bamhane
Mobile no. :- [protected]
Debit card number ending :- 6408

HDFC Bank customer support has been notified about the posted complaint.

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OneAssist Consumer Solutions Customer Care

from Mumbai, Maharashtra

Apr 15, 2019

Dear Vasant,

Greetings from OneAssist!!!

We are sorry to see you go.

We have forwarded your details to our team and you should expect a call within 24 hours. Please note that OneAssist will never ask for your Card CVV details or OTP for membership cancellation or for processing refund.

We would also like to advise you to delete all the personal details posted in your complaint, as the information provided on this site can be viewed publicly and can also be misused.

Future communications will be done on your registered email id. We request you to write to us at our registered email id which is [protected]@oneassist.in in case of any query.

We appreciate your patience in the interim.

Regards

Team OneAssist

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Address: Hyderabad, Andhra Pradesh

I am a hdfc bank credit holder. Tha bank has auto debited rs.1899/- from my credit card ending with 3626 without my concern on 11th april 2019. I am not interested about this service. And don't want this membership any more. So cancel the membership and refund the amount 1899/- immediately

One assist membership
Avula swamy
Ph no [protected]
Credit card ending with 3626

HDFC Bank customer support has been notified about the posted complaint.

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OneAssist Consumer Solutions Customer Care

from Mumbai, Maharashtra

Apr 15, 2019

Dear Customer,

Greetings from OneAssist!!!

We regret any inconvenience caused to you.

We are unable to locate your account as we are unable to view your mobile number. Request you to share your customer ID along with the issue details by emailing us at [protected]@oneassist.in.

Once we receive the details, our team will contact you within 24 hours to get your issue resolved. Please note that OneAssist will never ask for your Card CVV details or OTP for membership cancellation or for processing refund.

Future communications will be done on your registered email id, as any account details shared here can be publicly viewed and can be misused. We request you to write to us on the above mentioned email id if you have any query.

Looking forward to hear from you.

Regards

Team OneAssist

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Address: Gautam Buddh Nagar, Uttar Pradesh, 201301

I got a call from hdfc bank stating that you are eligible for some money back credit card and this card is pre-approved for you. So, i just provided them with all the documents and done with all the verifications required and even after all the verifications i was being told that my card will be dispatched in next 2-3 days but as i have checked through the link provided by hdfc bank to track credit card application status itâ€™s showing application decline and no reason is provided there for cancelling the application. I would suggest never apply for hdfc credit cards they are simply fooling people and wasting time nothing else...

Naman jaiswal

May 18, 2019

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Apr 14, 2019

HDFC Bank Customer Care's response Dear Customer,

I request you to share your complete concern, card no, and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

-Anay
HDFC Bank Customer Assistance

Verified Support

Apr 14, 2019

HDFC Bank Customer Care's response Dear Customer,

I request you to share your complete concern, card application no, and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

-Anay
HDFC Bank Customer Assistance

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Hi,

Today a short while ago, my hdfc account got deducted by rupees 1547 but it has not been deposited into receipients account. Please investigate this. After getting otp, transaction stopped instantly but amount got deducted by my hdfc bank account.
With hope,
Nikith s shetty.

My email adress :[protected]@gmail.com
Phone number:[protected]

May 19, 2019

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Apr 16, 2019

HDFC Bank Customer Care's response Dear Customer,

As of today the amount has not been claimed by the acquiring bank. In case the acquiring bank does not claim the transaction amount by the 9th day, the amount will be re-credited to your account. In case, you do not find any credit to your account after the above-mentioned time frames (as applicable), we request you to refer to the Dispute process as follows: Kindly fill in the Cardholder Dispute form & the proof that you have attempted to resolve the dispute with the Merchant ( (i.e. Email comm.or letter) and fax it across to us on[protected] to the kind attention of Charge-back Unit or email us at [protected]@hdfcbank.com, so that we can initiate a charge-back. Please write back to us confirming the date when you have faxed the same, to enable us to confirm its receipt. Please visit the following link for Cardholder Dispute form :https://bit.ly/2F84OME Should you be requiring any further information/clarifications on this matter please feel free to write to us. duplicate ticket : 5147707.

-Zubin
Customer Assistance.

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Nikithshetty10

from Bengaluru, Karnataka

Apr 21, 2019

Today is the 10th day and still the money has not been credited into my account.Please provide an update on this.

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Address: Sonipat, Haryana, 131001

I have been duped by the hdfc life agent. I have been told for mutual fund to be done for 1 year only but he has misselled me a policy of hdfc life for the term of 10 years in name of mutual fund.
The agent name is kishan and rakhi working in hdfc bank of sector -14 branch, sonipat-131001, haryana.
A strict action should be taken against them so that they don't ever dupe any other customer.

HDFC Life customer support has been notified about the posted complaint.

Jun 11, 2019

Updated by sunny8597 No action has been taken against the agent till the time.

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Address: NO.37 CAR STREET FIRST FLOOR, TRIPLICANE, CHENNAI*600005, 600005

My credit limit 27000 and they put 42000 i iwant settlement by 27000 can i pay six month sir please take this action as quick as possible and some collection agent scolding very badly and also iam suffer from fever also and my credit card number [protected] please take this acion quicky and visit branch also from this query but they not responsible for this query

May 21, 2019

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Apr 15, 2019

HDFC Bank Customer Care's response Dear Customer,

We confirm that we had already responded to your e-mail on March 27, 2019. We regret to note the same missed your attention. For further clarifications please reply to our e-mail. The reference number for this interaction is[protected].

-Zubin
HDFC Bank Customer Assistance

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I have been charged rs.531 on 9th april 2019 against march 2019 for non-maintenance of average minimum balance.

I want to bring to your notice that few unauthorised transactions took place through my account a week before closure of march 2019 and hence, the bankers advised me to make no transaction from my account until the matter gets resolved.

Please look into this matter.

May 15, 2019

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Apr 13, 2019

HDFC Bank Customer Care's response Dear Customer,

I request you to share your complete concern, account number/customer Id and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

-Bejoy
HDFC Bank Customer Assistance

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Address: Kolkata, West Bengal

Hi hdfc team,

I am customer of hdfc bank and from last 3 yr i am using hdfc bank salary account.
I am very upset about hdfc bank credit card service. I see that from last three month (Jan, feb and march 19) there are multiple charges are applicable on given statement. Hdfc people given credit card unnecessary and they committed to provide good service so i choose hdfc credit card and they convinced that they dont have any hidden charges but i see there are multiple entry which are inaccurate they charged wrongly. I dont know the charges which are levied like offus emi. And every month the money is getting deducted. And i am paying for some wrong charges.
I need my money revert back in my account other wise i am escalate this matter to rbi and consumer forum.

HDFC Bank customer support has been notified about the posted complaint.

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Address: 22/11 4th floor old rajinder nagar- 110060, New Delhi, Delhi, 110060

Dear hdfc team,
I want to complain for a wrong transaction from my credit card on 09/04/2019 which i have not made nor i use any paytm service from my credit card but the customer care is saying that a transaction is done through paytm e-commerce. I have already submitted the dispute charge form to nearest hdfc bank branch and i have sent a mail also on cc. [protected]@hdfcbank.com so please co-operrate with me. Thank you

HDFC Bank customer support has been notified about the posted complaint.

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Address: Thane, Maharashtra, 421306

I purchased an electronic appliance from a store with my hdfc bank credit card on emi. I was assured of getting 5.6% cash back within 90 days from the date of transaction (12th august, 2019). I still haven't received any cash back after 240 days on records.

Date of purchase :[protected]
Batch num : 000738
Txn id : [protected]
Appr code : 021306

May 18, 2019

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Apr 15, 2019

HDFC Bank Customer Care's response Dear Customer,

We request you to provide us with the complete transaction details along with copy of charge slip to [protected]@hdfcbank.com to enable us to assist you.

-Zubin
HDFC Bank Customer Assistance

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Sir/madam
I want to cancell hdfc life super income plan (Policy no.[protected] as this policy is issued without my proper permission. I discussed about this policy with my hdfc credit card branch agents on behaf of their own interest but never permit to issue it. But they blocked rs 31350 on my credit card. So, i feel need to close/deactivate/stop this policy as soon as possible. Thanks.

With regards
Ankur hira

HDFC Life customer support has been notified about the posted complaint.

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A

Amit Purkait

from Haldia, West Bengal

Apr 16, 2019

I am Amit Purkait, I was and agent in HDFC life Insurance agency code 00707821. I do not got NOC from them..Plz look upon the matter.

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Address: Iob central branch, Anna salai, Chennai, Tamil Nadu, 600002

ACH Debit mandate registered for Rs. 20000 /- in A/c No.XXXXXXXXXXX3 for ASHISH SECURITIES PVT LTD with UMRN No.HDFC[protected]XXXX257.
This message i got but i didnt do any transaction i just apply personal loan in icici bank . But i am afraid of getting this message please solve this issue i dnt know why this message get it

May 29, 2019

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Apr 24, 2019

HDFC Bank Customer Care's response Dear Customer,

We have checked our records and found that you have signed a mandate request to debit funds towards Ashish Securities Pvt Ltd. In case you wish to cancel/stop said ACH mandate. Kindly submit ACH stop pay letter mentioning complete details of the mandate.to the branch. For any further clarification kindly write to [protected]@hdfcbank.com

-Anay
HDFC Bank Customer Assistance

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Address: CPONEASSIS

I have not opted for any services.

Sum of 1899 rs deducted to cponeassis on[protected]:35:21

That time i was in my office attending a meeting. I did not even receive any otp message or any notification.

How did they cut the amount in my account with out my permission.

Please help me to get back my money.

Please contact me for further details.

HDFC Bank customer support has been notified about the posted complaint.

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Address: H.N.678...near mother dairy overbridge, 110092

Sir.. I am akash verm. I visit to hdfc uttam nagar west branch. An employee chandrakant singh who misbehaving with me since last 10days and totally misguide me. Use abusive words. He doesn't work for customer and busy on phone all the time... Sir when i ask to chandrakant for loan procedures then he misguide me and said come tomorrow and busy on phone... Once i came tomorrow then he ask customer id and laugh to see my balance but not say procedure..

May 15, 2019

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Apr 14, 2019

HDFC Bank Customer Care's response Dear Customer,

Let us look into it for you. Please share your Account No./Card No. with registered contact info, complete address of the branch that you visited & the issue on [protected]@hdfcbank.com. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

-Anay
HDFC Bank Customer Assistance

HDFC Bank Complaints & Reviews

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HDFC Bank reviews & complaints page 737

debit card not working

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amount not credited in beneficiary account but amount was deducted

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insurance forced to take during home loan sanction

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credit card issued and billed without consent

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depository charges refund

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emi payment was deducted 2 times

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cancellation of one assist membership

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cancellation of one assist membership

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credit card application declined

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amount got deducted but not deposited in recipient's account

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mis selling of hdfc life policy

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over interest

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penalty charge on non-maintenance of minimum bank balance

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wrong charges on credit card statement

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dispute transaction from my credit card

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cash back not received

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to cancel hdfc life super income plan

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unknown message regarding amount

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money deducted without any notice

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misbehaving, misguided and only on phone and not working

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