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HDFC Bank Complaints & Reviews

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Updated: Dec 16, 2025
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A
Anahu
from Delhi, Delhi
Apr 8, 2019
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imps fund transfer failure

I had made a transaction (Imps transfer of rs.6400) in one account, the error showing is host offline / issuer node offline. The transaction was made on 2nd of april & yet money has not returned back. Reading other complaints i had waited for so many days but yet even after a week there is no clue of money returning.
When will i get my money back?...
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B
Betz Boutique
from Bengaluru, Karnataka
Apr 8, 2019
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Address: 560068

I CLOSED the car loan I had on the 4th of April 2019. Normally the emi is paid as auto debit from my savings account with HDFC. My account was debited this month too and when I check with the bank, they say it will take 7 working days to credit that amount back. Am not able to understand the delay and my account has been blocked which is even worse. Need to stop this arrogance shown by the banks
May 16, 2019
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Apr 11, 2019
HDFC Bank Customer Care's response
Dear Customer,

I request you to share your Loan account no/customer Id, Complete issue and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

-Manoj
HDFC Bank Customer Assistance
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    A
    Arun Mʂ
    from Thiruvananthapuram, Kerala
    Apr 8, 2019
    Resolved
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    Resolved

    Good day. I'm arunkumar. I have applied for credit card through net banking.
    Application no : [protected]vy, address verification is completed but i can't track the application status. When tracked through hdfc credit card application tracker, i'm getting status not found error.

    Please share my credit card application number and current status??
    +1 photos
    May 11, 2019
    Complaint marked as Resolved 
    HDFC Bank customer support has been notified about the posted complaint.
    Verified Support
    Apr 10, 2019
    HDFC Bank Customer Care's response
    Dear Customer,

    We wish to inform you that your application has been considered in line with the bank's internal credit policy and operating/credit processes. You may track your credit card application status in our Bank's website: www.hdfcbank.com under the below link. https://bit.ly/1GMQt4j

    -Zubin
    HDFC Bank Customer Assistance.
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      R
      Ravindersinghjakhar
      from Delhi, Delhi
      Apr 8, 2019
      Resolved
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      Address: sector 47, 122001

      My name is Ravinder Singh and my HDFC credit card ending with 3562.
      HDFC credit card marked lien on my account without my knowledge and now I am facing lots of problem in my financial life as this is only my account where I got payments.

      I met with an accident in December month 2018 and I was unable to go to work for last 3 months and all my saving gone to recover myself, repairing the car, car EMI and Jumbo loan EMI and I was not in the condition to pay my credit card bill.

      Now I start going to work and this month and I want to pay my credit card’s January bill but credit card recovery department blocked my credit card as well as my bank account and I am having very hard time.

      I had a word with recovery team and I promised to pay 14600/- to continue my card but how can I pay that amount when they blocked my Bank account.

      Request you to please unblock my bank account so I can pay my credit card minimum bill. I don’t have much fund in my account to pay all due.
      Hope you understand my problem and help me out.
      May 28, 2019
      Complaint marked as Resolved 
      HDFC Bank customer support has been notified about the posted complaint.
      Verified Support
      Apr 11, 2019
      HDFC Bank Customer Care's response
      Dear Customer,

      We note that you have sought clarification with regard to your credit card account. We request you to contact our Debt management officers at[protected] / 66668102 for further assistance in this regard.

      -Zubin
      Customer Assistance.
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        T
        from Rewari, Haryana
        Apr 8, 2019
        Resolved
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        Address: 30 k.m. stone, Narnaul- Kotputli road, Distt. Mohinder Garh, 123023, Mahendragarh, Haryana

        I have an hdfc edc machine tid no. 28070408 at my pump m/s ch. Taleram filling station. From starting 7-10-18 to till now you have deducted total rs. 5336/-. At the time of edc installation you have promised me that you will charge only annual charges of machine. Now you are requested that after deducted annual charges please reimburse me my balance amount.
        May 10, 2019
        Complaint marked as Resolved 
        HDFC Bank customer support has been notified about the posted complaint.
        Verified Support
        Apr 09, 2019
        HDFC Bank Customer Care's response
        Dear Customer,

        Request you to write to [protected]@hdfcbank.com mentioning your account details, to enable us to assist you further. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

        -Nadia
        HDFC Bank Customer Assistance
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          K
          kumar-996644
          from Mumbai, Maharashtra
          Apr 8, 2019
          Resolved
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          Address: Hyderabad, Telangana, 500029

          Please send me a Copy of the "NO OBJECTION CERTIFICATE" for the Settlement that was done on my HDFC Bank Credit Card# ([protected])

          In spite of my full payment of the amount, i have not received my noc. Neither my account is updated in cibil as settled. It still shows as overdue/ active status. Kindly do the needful and please issue my noc.

          Even I visited[protected] hdfc credit card office near Tank Bund Road after taking the compliant till no reply the staff were so rude for asking Genuine questions regarding the documents.
          May 11, 2019
          Complaint marked as Resolved 
          HDFC Bank customer support has been notified about the posted complaint.
          Verified Support
          Apr 10, 2019
          HDFC Bank Customer Care's response
          Dear Customer,

          We have reviewed your comments expressed and request you to contact our debt management executives at[protected]/49187504 for any queries in this regard.

          -Anay
          HDFC Bank Customer Assistance
          Apr 15, 2019
          Updated by kumar-996644
          Dear Hdfc

          Still, There is no update regarding the status and your advice is to contact your debt management executives. Well to say i have visited one of your Hdfc Bank credit card office again and gave application for NOC. But still no update and whom I should contact when u didn't provide any basic info...I need to have some contact details or specific email or number.
          My details for contact
          [protected]-[protected]
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            K
            Krishnamoorthy Reddy
            from Delhi, Delhi
            Apr 8, 2019
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            Address: A 402, Labh Residency-1, Karodia Road, NR Nilesh Nagar, Gorwa, Vadodara, Gujarat, 390016

            Every time i do my payment transections are getting failed with the notification as "Payment Authorization failed". i have tried to reach PAYZAPP customer care no [protected], which is busy on 24x7 ans also complained through customer email id [protected]@payzapp.in twice since last two week and they shared a link to raise complaint online (complaint raised twice) but the issue is not resolved yet.
            +1 photos
            HDFC Bank customer support has been notified about the posted complaint.
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              L
              Lavanya devraj
              from Bengaluru, Karnataka
              Apr 8, 2019
              Resolved
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              Resolved

              Address: 560078

              On 28th of november we purchased a lg washing machine and opted for consumer durable loan to avail 5% of cashback that is 1300 and even after paying 4emi the cashback is not given.
              Even the consumer durable loan number given is not responding even after waiting for 20 long minutes for the call to be connected.
              This is very disappointing behaviour from hdfc bank department.
              I[censored] can’t respond and keep ur promise never offer the cashback.
              May 11, 2019
              Complaint marked as Resolved 
              HDFC Bank customer support has been notified about the posted complaint.
              Verified Support
              Apr 10, 2019
              HDFC Bank Customer Care's response
              Dear Customer,

              We regret any inconvenience you may have faced request you to share with us Invoice copy on [protected]@hdfcbank.com in order to assist you further.

              -Nadia
              HDFC Bank Customer Assistance
              Today morning I received a SMS that an Amount if Rs. XXX at vodafone on[protected]:35:10. The credit card was in my possession all the time and I have not made any such transaction. I have also blocked the card.
              After providing all the documents and done with the verfications they decline the application without giving proper reason. Kindly help me with the matter soon. As i got the call from hdfc for applying credit card
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                M
                Mithun Prasad
                from Kolkata, West Bengal
                Apr 8, 2019
                Resolved
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                Address: 10 Robertson bye lane PO Telinipara Bhadreswar Hooghly, 712125

                Sir, my self mamta prasad i'm account holder of hdfc bank my account no is
                ([protected]) my customer id is 73142456.in my sb account emi debit aoutopay one biseness loan one person loan and two credit card again jumbo loan
                But my account is blocked by hdfc bank side i'm many more mailing to bank and branch to unblock my account because if emi is bouncing then my civil sckore is down and extra interest added to my emi so why i'm troubles to this kind of thing please do something sir..
                +3 photos
                May 10, 2019
                Complaint marked as Resolved 
                HDFC Bank customer support has been notified about the posted complaint.
                Apr 08, 2019
                Updated by Mithun Prasad
                Sir even I can't pay my credit card bil
                Apr 09, 2019
                Updated by Mithun Prasad
                My complain not solved till date and not a single call received by bank side
                I have available balance in my account but I don't pay because it's blocked by Hdfc bank side and my loan emi bauncing n added interest 450/- rs who will be pay this amount tell me

                Verified Support
                Apr 09, 2019
                HDFC Bank Customer Care's response
                Dear Customer,

                We are working on your concern vide Ref ID:[protected] and will revert to you within 5 working days.

                -Nadia
                HDFC Bank Customer Assistance
                Apr 16, 2019
                Updated by Mithun Prasad
                Even till date not received any information on the bank side but loan calletion department everyday calling me and disturb to payment I was told them account have sufficient balance please debit to talk internal team
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                  K
                  kumar h k
                  from Bengaluru, Karnataka
                  Apr 8, 2019
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                  I am a hdfc bank credit card holder. The bank has auto debited rs. 1399/- from my credit card number ending with 2953. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of rs.1399/-

                  Oneassist relationship number : 6410238
                  Name :- kumar h k
                  Mobile no. :- [protected]
                  Credit card number ending :- 2953
                  HDFC Bank customer support has been notified about the posted complaint.
                  Dear Kumar,

                  Greetings from OneAssist!!!

                  We are sorry to see you go.

                  We have forwarded your details to our team and you should expect a call within 24 hours. Please note that OneAssist will never ask for your Card CVV details or OTP for membership cancellation or for processing refund.

                  We would also like to advise you to delete all the personal details posted in your complaint, as the information provided on this site can be viewed publicly and can also be misused.

                  Future communications will be done on your registered email id. We request you to write to us at our registered email id which is [protected]@oneassist.in in case of any query.

                  We appreciate your patience in the interim.

                  Regards

                  Team OneAssist
                  Dear Customer Mandate reference no: HDFC[protected] issued to federal bank ltd with value Rs. 13200.00 and frequency ADHO is received today for processing. In case of any issue please get in touch with your branch.

                  I have not given any such authorisation .
                  plz cancel it.
                  I am a HDFC bank credit card holder. The bank has auto debited Rs. 1299/- from my credit card number ending 3164 whitout my concern on 15/09/2017.Iam not interested about this service and don't want this membership any more so cancel the membership and refund this debited amount of Rs. 1299/-
                  I went to Hdfc atm withdraw money but not get cash in atm from account deducted... Please do the needful

                  Thank you
                  Shivashankara1989's reply, Apr 2, 2019
                  Near Tavarekere main Road chocolate factory road atm
                  22/03/2019 mer loan parcel[protected]

                  please canceld
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                    2
                    246nitin
                    from Pune, Maharashtra
                    Apr 8, 2019
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                    Address: SHIV-PRASHAD,HSG,SOC,PLOT NO 6,, NEAR TO BANK OF BARODA ,PANMALA,, SINHAGAD ROAD,, Pune, Maharashtra, 411030

                    How hdfc block customers, see by mail transaction first they committed to change roi then they simply refuse also stick stickers on my door when i was in contact with hdfc employee, then ask more money on mail, in advocate notice amount changes, simply harassment
                    _
                    Mr raut,

                    There is no as such pure fix rate which you are asking about, currently the fix rate is only applicable for 2 years and not more than that, that too for new borrowers who are availing loans now.

                    The loan product which you have taken is pure variable loan, the loan agreement also states the same. The fix rate which you are asking about is not available as of now as confirmed with seniors.

                    Thanks & regards

                    Kiran nikade i hdfc limited |

                    Don't forget to submit: interest cheque at every disbursement| income source at every prepayment | ecs for every loan account.

                    From: nitin raut
                    To: kiran nikade,
                    Date: 20/03/2019 05:11 pm
                    Subject: re: fw: re: about my home loan roi at fix rate from fluctuating roi (Loan no[protected]

                    Dear kiran sir,

                    Thanks for real fast reply first time from your side, i am not willful defaulter, as i manage money to pay emi at very difficult level, thanking ones again for your revert,
                    Just let me know what fix interest rate will applied to me, what will be my principal amount and my numbers of emi (If i will pay emi of 40000/- per month) after paying balance amount,
                    What will be the chargers for same to do in fix roi

                    And what about i have paid last emi, one thing more all of your executive and officers told me we will do to fix rate of interest last time when i have paid my balance amount in march 2018 with all charges, and after paying they reject that there is no concept of change of interest to fix roi, also asked to give proof for this to me that show me that we have given you in return.

                    So now i think that i have right person to solve my issue kindly help and provide details for same.

                    Regards
                    Nitin r raut

                    Sent from mail for windows 10

                    From: kiran nikade
                    Sent: wednesday, march 20, 2019 3:10:40 pm
                    To: [protected]@hotmail.com
                    Cc: santosh mani
                    Subject: re: fw: re: about my home loan roi at fix rate from fluctuating roi (Loan no[protected]

                    Mr raut,

                    You have availed adjustable rate home loan, rate of interest changed as per retail prime lending rate (Rplr).

                    We have discussed this before also on the same, if at all you want to convert your roi in fix rate you have to clear arrears which are in 7 months outstanding.

                    Total dues o/s as on date is rs. 301018/-

                    Thanks & regards

                    Kiran nikade i hdfc limited |

                    Don't forget to submit: interest cheque at every disbursement| income source at every prepayment | ecs for every loan account.

                    From: recovery helpline poona/recovery/poona/hdfc
                    To: santosh mani/wakdewadi/poona/[protected]@hdfc, kiran nikade/poona/[protected]@hdfc,
                    Date: 20/03/2019 02:44 pm
                    Subject: fw: re: about my home loan roi at fix rate from fluctuating roi (Loan no[protected]

                    Regards

                    Hdfc ltd
                    [protected]

                    — forwarded by recovery helpline poona/recovery/poona/hdfc on 03/20/2019 02:40pm —
                    To: "[protected]@hdfc.com"
                    From: nitin raut
                    Date: 03/20/2019 11:09am
                    Subject: re: about my home loan roi at fix rate from fluctuating roi (Loan no[protected]


                    Sent from mail for windows 10

                    From: nitin raut
                    Sent: friday, march 15, 2019 3:33 pm
                    To: [protected]@hdfc.com; [protected]@hdfc.com
                    Subject: about my home loan roi at fix rate from fluctuating roi (Loan no[protected]

                    To,
                    The manager
                    Reco helpline poona,

                    Respected sir / mam,

                    Myself nitin raut holding loan with u as loan account number[protected], as per subject i cannot afford foalting interest rate to my account, in every 2 to 3 months its not possible to pay extra amount and reset my roi, by this letter i am requesting you to reset my account to fix roi monthly, as i have started to end this account as early as possible the roi changes, and again 1 to 2 emi get added to account in every three months, as i have paid near by 1000000+ to this account, with all charges and penalty, but the outstanding comes to loan amount taken from starting,

                    Kindly resolve my issue and reset my account so i can pay my emi regular, its taken me to harassment level again and again, if you take one step forward and try to reslove my problem, severally there will no bounces of emi,

                    Looking forward for good revert from your side, so i will try to clear my account,, in revert of same issue resolved by you.

                    Revert for same

                    Nitin r raut
                    [protected]

                    Sent from mail for windows 10

                    To,
                    The manager,
                    Hdfc reco helpline pune,

                    As per above mail i have requested you to solve my problem about my account, mail send on march 15 2019, to mail id [protected]@hdfc.com,
                    In revert you have send me notice for recovery of pending emi, in thought from your side your are pressuring me for emi either solving my problem first and so non
                    Revert to my mail for same issue, as considering you want to take me court in short as i am willing to pay my balance amount in reference for issue solved by u,
                    So as your executive call by number [protected] and said will give proof of account in court where your paid money has been transferred to interest account.
                    As i have written in last mail that i have paid near by 100000.00 (Ten lakh near by) to account but my remaining balance comes to my loan taken amount

                    Revert
                    For same

                    Nitin r raut
                    [protected]
                    _

                    Advocate notice
                    To,

                    1. Mrs raut tarka nitin
                    Address:-
                    A. Flat no 302, 3rd floor, rutugandh wing b, plot no2, s. No.69/1/1, talegaon dabhade, near indrayani mahavidyalay, talegaon chakan road, talegaon dabade - 410506.
                    B. Raut tarka nitin, sasoon general hospital, staff nurse, operation theater.
                    C. Flat-no-2, plot no 6, kamal-kunj, shiv-prashad hsg so, panmala, opp to bank of baroda, opp to bank of baroda, pune – 410005.

                    2. Raut nitin rajendra
                    Address:-
                    A. Flat no 302, 3rd floor, rutugandh wing b, plot no2, s. No.69/1/1, talegaon dabhade, near indrayani mahavidyalay, talegaon chakan road, talegaon dabade - 410506.
                    B. Flat-no-2 plot no 6, kamal-kunj, shiv-prashad hsg so, panmala, opp to bank of baroda, opp to bank of baroda, pune - 410005

                    Madam/sir’s,

                    I have been instructed by my client housing development finance corporation limited (Hdfc ltd) a company registered under the companies act, 1956 and having its registered office at: ramon house, h t parekh marg, 169, backbay reclamation, churchgate, mumbai-400020 and also having its area office amongst other places at office no. 7 and 8, fifth floor, godrej eternia c, wing-b, wakdewadi, shivajinagar, pune-411005, to issue this notice to you as follows.

                    1. My client states that, no. 1 of you is the borrower and no. 2 is the co-borrower of my client and your loan account no is[protected].

                    2. My client says that, you have availed a housing loan of rs. 27, 00, 000/- (Rupees twenty seven lakh only) for flat no 302, 3rd floor, rutugandh wing b, plot no2, s. No.69/1/1, talegaon dabhade, near indrayani mahavidyalay, talegaon chakan road, talegaon dabade - 410506 (Hereinafter referred to as “said property”) subject to the terms and conditions stipulated in the loan agreement duly signed and delivered by you.

                    3. My client says that, as per the terms and conditions of the said loan offer letter and with an intention to secure the loan amount and all other amounts in the connection thereof you have mortgaged the said property in favor of and with my client by deposit of title documents of the same and thus created a first charge of my client on the said property. You have executed and delivered to my client by way of security the following documents amongst others viz. Promissory note executed by you, loan agreement executed by you in favor of hdfc.

                    4. My client further states that, you have availed rs. 27, 00, 000/- (Rupees twenty seven lakh only) of the said loan amount from my client. The said loan amount was to be repaid in equated monthly installments as agreed by you in your loan agreement.

                    5. My client says that, you have been committing default in the due repayment of the said loan amount, interest, etc. Thereon. My client says that, you have intentionally neglected and willfully avoided to pay the agreed e. M. I and outstanding dues in respect of your said loan amount till date.

                    6. My client states that as on 28/02/2019 your loan account is in arrears for the amount equal to 7 months of emi's in addition to the additional interest and incidental charges accrued. Hence the amount due and outstanding from you to my client to regularize your loan account no.[protected] is rs. 2, 98, 866/- (Rupees two lakh ninety eight thousand eight hundred and sixty six only). As such to regularize your aforesaid mentioned loan account you are liable to pay to my client the total dues of rs. 2, 98, 866/- (Rupees two lakh ninety eight thousand eight hundred and sixty six only).

                    7. My client says that, you are intentionally committing a breach of contract with my client and thus infringing the agreed terms and conditions of your loan agreement. My client says that, you are jointly and severally each liable and bound to pay to my client the said amount of rs. 2, 98, 866/- (Rupees two lakh ninety eight thousand eight hundred and sixty six only) along with the interest, additional interest, costs, charges, expenses etc. Thereon. My client asks you to immediately and forthwith regularize your e. M. I payments etc. And bring your account up-to date.

                    I have been instructed by my client to call upon you by this notice which i hereby do and ask you to pay to my client the said amount rs. 2, 98, 866/- (Rupees two lakh ninety eight thousand eight hundred and sixty six only) along with the interest, additional interest, cost, charges, etc thereon till the date of full and final payment thereof by you to my client along with the charges of rs. 5000/- of this notice to you immediately within eight (8) days from the date of receipt of the this notice by you, failing which, my client shall be constrained to call back and recover the entire amount as may be found due and outstanding at the foot of the said loan account no[protected] from you. Moreover in that case my client shall also be constrained to take recourse to necessary civil and /or criminal action in the court of law against you or either of you for the cost and consequences of which, including rs. 5000/- of this notice to you, you would obviously be liable and responsible which please note.


                    For apex legal consultants
                    Office : a 102, anupam society,
                    Final plot no. 1000/2+3, cts no. 158/c/8 (Part)
                    Near patrakar bhavan, navi peth, pune 411030
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                      S
                      sreevatsavbv
                      Apr 7, 2019
                      Resolved
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                      Resolved

                      Address: Rangareddy, Andhra Pradesh, 500035

                      I have applied loan in hdfc bank for 300000 and then it was processed with wrong entry of my name in records even though all the documents have correct information. Because of this, my ecs got rejected which in turn affecting my cibil score. I decided to take a top up on the same loan. I have applied for 12.55 lakhs and tenure as 60 months. But without any call confirmation, my loan got processed for 36 months of tenure.
                      May 10, 2019
                      Complaint marked as Resolved 
                      HDFC Bank customer support has been notified about the posted complaint.
                      Verified Support
                      Apr 09, 2019
                      HDFC Bank Customer Care's response
                      Dear Customer,

                      We request you to visit nearest Retail Asset Branches and submit the request for closure. For a comprehensive list of our Retail Asset Branches, kindly visit our site ( www.hdfcbank.com), click on " Locate Us > on the home page and select "Retail Loan Service Center". For any further assistance and for all your Banking needs, you may please contact your sales Manager Mr. K Praveen Kumar on [protected].

                      -Zubin
                      HDFC Bank Customer Assistance
                      Dear Customer Mandate reference no: HDFC[protected] issued to federal bank ltd with value Rs. 13200.00 and frequency ADHO is received today for processing. In case of any issue please get in touch with your branch.
                      abhinavankit's reply, Apr 4, 2019
                      plz cancel it
                      Today I got the message like "Mandate reference No:XXXX HDFC[protected] issued to AVA Lifestyle products & servies PL with value Rs.1218 and frequency ADHO is received today for processing"
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                        R
                        rajput0001
                        from Mumbai, Maharashtra
                        Apr 7, 2019
                        Resolved
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                        Resolved

                        Address: VPO . MOULI NEAR GUGA MARI BUS STAND TEH BARWALA POLICE STN RAIPURRANI, HARYANA, Panchkula, Haryana, 134118

                        Dear sir
                        Mera naam sanjeev chauhan hai.. Mai village mauli m barwala district :panchkula se rehne wala hu. Sir mne hdfc bank mai education loan ke liye apply kiya tha or maine saare documents diye the bank manager ko. Bank manager ek month se chakar cut va re h and end m aake bolte ki hum loan pass nhi kar te. On the other side mne ye same documents bank of baroda barwala ke manager anil swami ji ko diya toh bank manager ne bhut achi tarha cooperate kiya and within one month mera loan pass kar diya...

                        2. Complaint of hdfc bank
                        Hdfc bank ke staff ne bola ki aapko credit card ka offer aaya h toh maine credit card liye. Jab sir mai credit card ki payment ke liye gaya toh bank wale bolte ki hum credit card ki payment nhi karte aap barwala hdfc bank m jao fir sir mai hdfc bank barwala gaya toh vo bolte ki aap hdfc bank raipurani jao fir vo bolte ki home branch m payment deposit karvao 1 month se aise he chakar cut va te rhe... Jab sir late fees lagagi fir homebranch wale bolte hum payment karde ge.. Or sir jab maine credit card a/c close karne k liye bola toh sir bolte ki customer care se baat karo jab customer care se baat ki toh vo bolte jider se card liya hai uder se closing form fill kardo.. Hdfc bank mauli wale ke pass closing form bhi nhi h or sir maine credit card jjan ko block karva diya tha or jan m sari payment kardi thi lekin sir maine march ki late fees bhi paid ki h or jab pucha ki ye kis ki payment h toh bolte h ki customer care se baat karo.. Or customer care bhi phone pick nhi kar te sir mai hdfc se apna account and credit card close karvana chata hu..
                        Sanjeev chauhan
                        [protected]
                        Village: mauli tehsil: barwala dist: panchkula
                        Pin code:134118
                        [protected]@gmail.com
                        May 20, 2019
                        Complaint marked as Resolved 
                        HDFC Bank customer support has been notified about the posted complaint.
                        Verified Support
                        Apr 10, 2019
                        HDFC Bank Customer Care's response
                        Dear Customer,

                        We request you to contact our Phone Banking officers at any of our 24-hour Phone Banking numbers mentioned in the below URL. https://bit.ly/2wwwruX

                        -Zubin
                        HDFC Bank Customer Assistance.
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                          N
                          nehamschamaria
                          from Kolkata, West Bengal
                          Apr 7, 2019
                          Resolved
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                          Resolved

                          Address: Kolkata, West Bengal

                          Hdfc bank is duping customers by advertising fake cash back offers in a tie-up with homecentre.

                          In august 2018, any purchase of furniture on the homecentre app was eligible for a 10% cashback if paid using an hdfc bank card.

                          To avail the offer, i purchased furniture worth nearly inr 76000.
                          Hdfc bank, however, did not give me the cash back.

                          I have written several emails to hdfc bank in the past six months. Also escalated the matter.

                          In november, i received an email from hdfc bank saying my cash back will be processed within 90 days of the transaction. However, it's 8 months since the transaction now and i still haven't received the cash back.
                          Hdfc bank is only pretending to not understand my concerns and giving me false assurances that they're looking into the matter.

                          It's unbelievable that india's largest private bank and one of the top brands in the nation is resorting to such cheap tactics of deceiving and duping customers.
                          May 16, 2019
                          Complaint marked as Resolved 
                          HDFC Bank customer support has been notified about the posted complaint.
                          Verified Support
                          Apr 10, 2019
                          HDFC Bank Customer Care's response
                          Dear Customer,

                          We are working on your concern vide Ref ID: HBL=[protected] and will revert to you in 4 working days.

                          -Manoj
                          HDFC Bank Customer Assistance
                          Apr 30, 2019
                          Updated by nehamschamaria
                          I'm now 100% convinced that HDFC Bank ran a fake offer in collaboration with Landmark Group (Homecentre division) and customer care executives like Manoj above are only wasting time and lying through their teeth again and again.
                          HDFC Bank again sought all details from me for the nth time which is inexplicably harassing, and its escalation department has now audaciously promised it will process my cashback in 7 days. The department said the EXACT thing in November 2018.

                          HDFC Bank, there's no way you can advertise offers simply to lure customers to use your credit card without any intention of fulfilling the promises made under the offer. This deceit and harassment that you've caused me for 8 months now makes you answerable to a consumer forum.
                          Hi Manoj,

                          I'm now 100% convinced that HDFC Bank ran a fake offer in collaboration with Landmark Group (Homecentre division) because after seeking all details from me for the nth time and harassing me no end, your escalation department has the audacity to promise me YET AGAIN it will process my cashback in 7 days. The department said the EXACT thing in November 2018.

                          There's no way you can advertise offers simply to lure customers to use your credit card without any intention of fulfilling the promises made under the offer. This deceit and harassment that you've caused me for 8 months now makes you answerable to a consumer forum.

                          -Neha
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                            Y
                            from Mumbai, Maharashtra
                            Apr 7, 2019
                            Resolved
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                            Resolved

                            Address: Saligramam, Chennai, Tamil Nadu, 600093

                            This is mrs. Jenifer rajesh we have taken consumer loan 75000/- before two months back but still we didn't paid apologise for that.. But some situations happened... But we are responding the cal while bank calling often... And we have updated to extend for the date and time... They also said okay... But yesterday one bank manager came and he was in chennai nelson manickam branch name is mr. Sanjay he used bad words to me how dare he speak like that... I'm so upset i have 2 yrs baby... See everyone will get some situations but i didn't say i won't pay... But he's spoken very vulgar so please take immediate action otherwise will make big issues... I hope you will understand my feelings sir.. Waiting for your reply.

                            Thanks...
                            May 12, 2019
                            Complaint marked as Resolved 
                            HDFC Bank customer support has been notified about the posted complaint.
                            Verified Support
                            Apr 09, 2019
                            HDFC Bank Customer Care's response
                            Dear Customer,

                            We can help with that. Please write to [protected]@hdfcbank.com with your Loan Account No., Branch details & registered contact details. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

                            -Anay
                            HDFC Customer Assistance
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                              S
                              singh monty
                              from Bhadaur, Punjab
                              Apr 7, 2019
                              Resolved
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                              Resolved

                              I inderpreet singh worked as liability coex employee code 81359.
                              My last working month with hdfc bank was april 2014 at chotti baradari branch (1330).
                              I received f & f but i still not received my relieving letter.
                              Please provide me the same as soon as possible.

                              Thanking you
                              Inderpreet singh
                              [protected]@gmail.com
                              [protected]

                              Address
                              Inderpreet singh s/o manjit singh,
                              Hno-87 anand nagar a extention patiala.
                              Pin 147001
                              May 10, 2019
                              Complaint marked as Resolved 
                              HDFC Bank customer support has been notified about the posted complaint.
                              Verified Support
                              Apr 07, 2019
                              HDFC Bank Customer Care's response
                              Hi,

                              Please share your employee code, supervisor's name, office location & contact on exit.[protected]@HDFCBank.com. We'll get back!

                              -Anay
                              HDFC Bank Customer Assistance
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                                S
                                Shivam173
                                from Kanpur, Uttar Pradesh
                                Apr 6, 2019
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                                Address: Hdfc, Unnao, Uttar Pradesh, 209801

                                I m purchase a air conditioner in reliance digital express mini on unnao on 10/06/2018 reconnect product and this time period on hdfc running a 5% cashback offer in 90days and i m done the transaction but approx 1 year completed. I did not get a cashback 5% in 90days. So please help Me out and consider my complaint...
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                                  A
                                  aravindanm
                                  from Tirukkoyilur, Tamil Nadu
                                  Apr 6, 2019
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                                  Address: Chennai, Tamil Nadu

                                  I paid my hdfc credit card bill amount of rupees 20813.00 on apr 5th 2019 around 12:30am early morning (Last date apr 5th 2019). But i got a mail in afternoon that my autopay was initiated...
                                  I was shocked hence already paid due in early morning, then i called the hdfc credit card customer care service to complaint about the same.

                                  But after that [payment return fee of rs. 450] has been debited from my credit card. Why should i pay the return fee as i already cleared the payment in my card. This is unfair.
                                  I want my amount back in my account.
                                  +1 photos
                                  HDFC Bank customer support has been notified about the posted complaint.
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                                    R
                                    rajvir123
                                    Apr 6, 2019
                                    Resolved
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                                    Resolved

                                    Address: Gautam Buddh Nagar, Uttar Pradesh, 201308

                                    Hi, i have salary account in hdfc 3 years back when i was working at that time. After that my company has changed our salary account to another bank & they provided other bank account. But still my hdfc account existed and getting negative minus balance... Every months bank has deducted 600 rs minus to my hdfc account.
                                    The bank converts my salary account converted into savings account & charged monthly.. Without my permission how can the bank convert my salary account into savings account? Even they are not intimated verbally... According to rbi guidelines on savings account banks not charge even its negative balance.
                                    I approached our near by branch, but they did not close my hdfc account.
                                    So what is the action will take against this bank.

                                    If my issue not been resolved within week timeline then will take a legal proceeding against respective bank.

                                    Kindly help me out of this!

                                    My contact details.
                                    [protected]
                                    May 8, 2019
                                    Complaint marked as Resolved 
                                    HDFC Bank customer support has been notified about the posted complaint.
                                    Verified Support
                                    Apr 06, 2019
                                    HDFC Bank Customer Care's response
                                    Dear Customer,

                                    I request you to share your complete concern, account/customer Id and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

                                    -Anay
                                    HDFC Bank Customer Assistance
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                                      S
                                      San Dhiya
                                      from Mumbai, Maharashtra
                                      Apr 6, 2019
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                                      Address: Steps stone apartment alappakam chennai, 600063

                                      On april 1 2019 they took 2048 Rs from my credit card .. The amount was not reversed to card till today it has been 7 days gone.. I need my money back... If we call customer care they are not responding properly.. The order failed transaction should suppose to reversed with 3-5 business days but still O didnt receive my back
                                      HDFC Bank customer support has been notified about the posted complaint.
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