HDFC Bank Complaints & Reviews

Kindly refer my complaint id - 2149267 on dated 19/11/2018.in this reference hdfc bank customers assistant mr. Rahul tripathi have been sent email to us dt.19/11/2018 and demanded by email to share my mobile number. I have been given the my mobile number and he was called us and demand the debit card number for gateway reimbursement also share my otp and cvv number. After that he was transferred my account rs.1999 in twice and deducted my account rs.3998. This issue's are cheated the customer. Kindly help me and action against him.

I, mrs. Renuka l k, had applied for home loan for which i was told that processing fees is refundable.
I had applied for balance transfer of home loan (Loan take-over), file number,[protected]. However, the loan application has not been processed by the bank.
Hence request you to refund the amount paid towards processing fees.
This is a remainder email for the refund of the processing fees that is paid towards home loan.
I had sent the email requesting refund on 19th sept 2018, 16th nov 2018 and 20th nov 2018, to '[protected]@hdfc.com', 'devdutt. [protected]@hdfc.com', 'urhomeguide. [protected]@hdfc.com', '[protected]@hdfcsales.com', but still have not received any response to it.
Kannan bhoopathi was the poc to process my home loan and he is not responding to my calls & messages.

My salary account (In hdfc bank) was created in my first company, i left the company and joined somewhere else. Now my salary account in hdfc bank has been converted to savings account (Without informing me or warning me) in the month of october 2018 i had called customer care and raised a request to close my account as i did not want to use the account. I never logged in to my account through net banking and i did not use debit card. I have more than 5000 negative balance in my account. I request you to please take action against this bank.. Thay have no right to do whatever they want without informing the customer
And no one has informed me regarding the minimum balance n other things while opening the account.

Dear HDFC Customer Service,

I have complained many times on closing of my DMAT account, though I not received any proper response.I have had a bitter experience on HDFC.They had already debited 500 from my account.I already said I don't want DMAT account but they opened it.Will you please help me to close my DMAT account and refund my account ?

I would like to cancel my one assist membership since i am not interested in the service anymore.

Also, there is a charge of around rs 4640 against my credit card that i do not wish to pay.

My credit card ends in 6424 and my relationship number is [protected].

Please cancel this membership and remove this charge against my card.

My full name is saurav sengupta.

The escalator machine from hdfc bank is not working properly.. We are unable to do a transaction. Every we try to swipe a card it says retry bach transaction.
Few days ago the network was not showing at all. After trying the needful the network is visible but transaction is not getting successfully. As a result we are facing a lot of inconvenience.
We have also registered twice complain over the phone to the service engineer but no one had got back to us.

Me sameer rajaram shelar magchya varshi maze 7000 baki note mi dar mahinyala 1500 rs bharat note pan banker nustach interest ghetla principle amt vadhavli. Ani maya saving account machine mal n vicharta 11000 rs transfer kele nil balance mule 2000 rs dand ghetla tari sudha hdfc credit card vale phone karun paise bhara mhantat. Paise vaparlech nahi tar ka bharayche mazi bayko pregnant ahe tila satat phone karun tras d'etat.
Aipat nahi tar vaparta kashala mhantat. Payment karun sudha customer la harresment kartat.

My name is ashish debnath and i am an ex employee of hdfc bank. I resigned from my duties as i had some medical emergencies at home and i couldnot continue. I informed my bm and hr via mail the reason dor giving resignation and not been able to serve notice and requested them to accept my resignation and release me. They didnot respond to my mails and got me terminated. Even the hr is not responding to my mails. I mailed them about the urgency and also that i am ready to provide the proofs to validate it. My carrer is been at stake due to their unprofesional behaviour. Request you to kindly help me.

Regards,
Ashish debnath
Emp code:a25919

Dear Sir/Madam,

Here with I want to inform you that I have taken housing loan from HDFC BANK, Roorkee. My File no.is[protected]
am eligible for subsidy but till date I have not received any subsidy amount from bank to my account.

Still after 1 year I have not received subsidy. My name is RAHUL YADAV. Mob.[protected]. I have also done TOP-UP loan

So, I request you to look into this. Thanks.

NAME-RAHUL YADAV
MOB-[protected]
HDFC HOME LOAN FILE NO[protected]
[protected]@gmail.com

regard-Rahul yadav

I am writing this requesting the bank to address bad behavior by one of it's employee on a call which he did.

Lumpsum story, an employee from 'general office' in ghaziabad made a few calls for informing about credit cards payment, which i was unable to attend being busy during the day. Towards the evening, he calls again and outright starts behaving badly while blaming me for intentionally ignoring his calls.

I wonder what effect such behavior might be having on your overall customer retention efforts. However, i would be glad if this specific issue is addressed asap.

Employee name: gaurav
"general office in ghaziabad"

*employee information as per what he told me.

Respected sir/madam, the executive of the bank did not provide the proper information and the registry of property is not done and in this condition the topup of loan was not possible . The loan is not done yet the full amount is not refunded.
There is no fault from the costumer yet amount is deducted .i request that my remaining amount should be refunded in my acount.
Thank you.
Name:-Omendra Singh
File no .[protected]

Respected sir/madam my loan acount no is[protected] I applied for home loan top up loan .the executive did not told about the compulsion of registry of property in this condition I gave the documents to the executive .after processing the loan the bank told that the paper of registry is compulsory and without it the topup is not possible .while the loan is not passed yet the amount is deducted .it is not the fault of the costumer so you are requested to refund the remaining amount.
I want my due amount in my acount .
Thank you.
Name:-Omendra Singh
File no.[protected]

Please note that i applied for HDFC Credit Card and got Reference No : [protected]N1. I got all verification done at my office and residence too. I got multiple calls at office too for verification.

Today got checked in HDFC Link showing track your card application. Found the reason as follows.

Application Reference Number
[protected]N1
Status
DISAPPROVED
Remarks
DISAPPROVAL OF THE CREDIT CARD APPLICATION DOES NOT REFLECT IN ANYWAY ON YOUR CREDIT STANDING OR YOUR FINANCIAL STABILITY

We told to HDB Financial who called us for Credit Card and we never gone to HDFC for the same. Mamta, Executive called and we given all papers and verification also done positively.

I called Customer CARE and they are not giving any reason for Rejection. As per RBI GUIDELINE CIRCULAR NO - RBI/[protected]/100 BOD.FSD.BC.23/24.01.011/2008-09 DATED[protected]. HDFC Bank should give us reason or else we also file complaint in RBI and bank ombudsman.

We want Reason for Rejection as it will hit my CIBIL. My CIBIL was all clear and i got Home Loan too on same address. If we will not find reason for rejection, we will file case in Consumer court. It is my dignity which got effected and i am fully made up my mind for filing legal case against HDFC. I never had any credit card or liabilities from any bank in the past.

Please provide reason or else i will file case in consumer court.

Regards

Rajat Parkash

I have paid health policy premium rs 21160/- for hdfc ergo suraksha silvergain for rs 5 lacs cover on dt 5.11.18 vide pay zapp txn id is[protected] thru easy policy. And regularly follow with your customer care services vide ticket no 26292746 dt 14.11.18 but no any respond given by the yr person policy issued or not till 19.11.18. Therfore i request you to pls issued policy or refud money. Kindly help in this regard. Thanks

Hi,

I am ravinder and my hdfc card ending with 7113 and mobile no [protected].
As part of renewal of my card, reward points was adjusted without any prior notice.
Rewards points was not adjusted as per hdfc redeem catalog, here i am loosing my reward points.
I dont want new renewal card, please keep my previous reward points without any adjustment.

Thanks
Ravinder

I am a hdfc bank credit card holder. The bank has auto debited rs.1, 899/ - from my credit card number ending with 1096 without my concern on date:15/11/2018. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of rs 1, 899/

Oneassist relationship number :[protected]
Name :- richard. N
Mobile no. :- [protected]
Credit card number ending :- 1096

Hi,
I am Mrunalini owning a credit card which was blocked and trying to close it bit still the customer care says I have outstanding amount.

I have tried multiple ways to contact the customer care to get this done. And I am being routed to multiple teams and finally nothing was done.

Please do help me in getting this done asap.
mail id : [protected]@gmail.com

Received sms -
Dear customer mandate reference no. Hdfcxxxxx issued to hdfcltd with value of rs. Xxxxxx and frequency month is received today for processing.in case of any issue please get in touch with your branch.

I have not given any mandate and neither my agent explained about this???
All i have signed-up for is emi which gets deducted every month end...
The mandate amount is nearly 3 times the actual monthly emi...

Your hdfc bank atm/debit card ending 6603 is linked to your a/c ending 1978. For features log on to http://www.hdfcbank.com/personal/products/cards/debit-cards

I have received this message and a similar mail as well where as i don't have any debit card ending with 6603. Looks like pii compromise to me. Request to suspend my hdfc account asap.
Please call me on [protected] for any doubt.

Thanks
Smrutiranjan

Hi sir/ mam,

I had applied for hdfc credit card and it was dispatched through blue dart courier vide airway bill no. [protected] on dt-01/11/2018. Due to my absence in the city i couldn't took the delivery of the card. Now i have got the message saying it is returned call customer care for further instruction. I have tried to call helpline but couldn't able to talk executive.
Kindly help me with it.

My office address is
Wipro limited
Phase ii, hinjewadi rajiv gandhi infotech park, hinjawadi, maharashtra
Midc road
411057