HDFC Bank Complaints & Reviews

We have purchased jewellery from tanishq store in jodhpur during jan 2018. Payment for the same was done partially through saving bank account with hdfc bank in the name of vimla jain and credit card in the name of sushil chandra jain on 4th jan 2018.

There was a cash back scheme going on during that time which can be verified from your records. Despite following up with local branch and tanishq store we have neither received the cash back of rs. 4000 in each account neither we have recieved any satisfactory response.

This was never expected from hdfc bank which is our trusted banker from more than two decades. It is requested to kindly look into the matter and credit our accounts with the cash back as per the scheme.

My food card showed insufficient balance on 7th nov.
I used it only on 1st nov. Swipped for some 50rs.
Later i didn't use my card. My new number is not updated, so am not getting messages for every use.
Please helo me update my new number and sort this issue of insufficient balance. I want to access my card billing statement and update new phone number to my profile.

Hi,

I had certain dues towards my hdfc personal loan and credit card account. Bank has put lein on my savings as well as current account. I had paid the dues in august and asked the bank to remove the lien from my current account. They have not removed it since august. I tried calling customer care, credit card, personal loan and collection team. I was told to visit to the branch. I visited the branch at malad west. They ware not aware as to why my account was under hold. They asked me to visit the retail loan office in kandivali. I visited the retail loans office and they were also blank. Meanwhile i had 2more emis pending as i wanted them to resolve the issue first. I was told that the lien has been marked twice on my savings/salary account and they will get one of it removed in 24 hours. They are still not sure how my current account is on hold and asked me to contact customer care. Meanwhile i have paid the personal loan emi in cash at the retail loan centre. I don't know whom to contact to get the lein removed. Please help me out in this matter. I have mailed the same to ombudsman also. Details below

Account number
Savings: [protected]
Current: [protected]
Pl emi pending: 21403
Pl emi paid: 21495
Cc dues: 10400

Total dues to be paid: 10400.

Lein still on savings account: 54666
Lein still on current account: 67000+

Also, they every other day they are adding certain amount towards the lein. I don't know how do i pay this to them.

I have applied for hdfc bank regalia first credit card and my credit card got disapproved despite of being my income is above 57k net and gross is 63k. I no reason is provided. I checked my status through there online portal i didn't event got any mail or message. Worst service. When i try to contact the customer service they are not even picking up my call.
My application ref no is : 18j[protected]w1
Application no : cc38688015

Hi, i have salary account in hdfc 4 years back when i was working at that time. After that i changed company & they provided other bank account. Recently i changed new company. The new company have using only hdfc salary accounts. But my hdfc exsisted old salary account showing -8000 balance.
The bank converts my salary account converted into savings account & charged monthly.. Now its 8000 negative balance. Without my permission how can the bank convert my salary account into savings account? Even they are not intimated verbally... According to rbi guidlines on savings account banks not charge even its negative balance.
I approach branch, but they behaved rudly & refuse to close account.
Plz juistice to me. 8000 is huge amount to me. What is the solution?
What is the action will take against this bank.

I have done hdfc savings assurance plan in 2009 after compulsion & false assurance by a hdfc staff at bhubaneswar for 7-8% return per year. I paid rs 50, 000/- for 10 years. I will get only revionary bonus of rs 1, 18, 000/- in addition to sum assured of only rs 4, 20, 000/- where as i am paying rs 5, 00, 000/-.in total i shall get only 5, 32, 000 after paying 5, 00, 000 after 10 years. Hdfc & their staffs are cheating every body. Irda should look into it.

My previous complaint was just like that closed without giving a proper resolution.

I'm frustrated with dealing with the security breach bank "HDFC LIFE".

I had a very horrible experience with hdfc life. I sent multiple emails and i have to follow up on my own to get a response.
My question was very simple and i sent the question to [protected]@hdfclife.com
It took more than one month to say that the statement was sent out to me without a password due to the technical glitch.
I don't want to be a part of hdfc life and i want to kick out as customer data was not handled without proper security measure.
I see there was a deficiency of service. When i requested the agent to surrender my money hdfc life agent say this is not possible and there will be charges.
If you can't surrender then compensate me for the damage which you have caused due to the security violation.

My complaint # 18148893

HDFC Life is not following code of ethics and breaching the security and data violation.

I had taken a personal loan late in the September this year. I am not able to pay my EMI online nor able to contact my personal n=banker who actually helped in getting the loan. I am over my due date now and still not able to get anyone who can help. My friends have tole me that the bank will be debiting EMI from the account they deposited the Loan amount to.

Please someone help on this.

I have taken a loan of 10 lacs from hdfc 8 months back. And they have only deposited 7 lacs in my account, but charging me for full 10 lacs. I have made n number of calls and written atleast a 1000 emails... none o[censored] revert and deducting emi for 10 lacs from my account every month.

Highly appalled..
worst bank. Hdfc bank
Never trust Hdfc bank

1. I have recently received a credit card statement, dated 13/09/2018, mentioning the total due on my card worth INR 1188.00 whereas the card has already been closed and all outstanding expenses have been settled two years back.
2. I also paid a visit to HDFC CC division in Fort, Mumbai and the representative confirmed to me that there is no outstanding payment due on my card and also confirmed that the card is closed as per their records.
3. He did not disclosed the CC number for security reasons however he did help me with the AAN number and requested me to send an email to the customer care mentioning the issue in order to settle this dispute.
4. To this I immediately sent them an email however they have reverted back to me mentioning that they have now blocked my card and have issued a new card in my name.
5. There has clearly been a misunderstanding here and all dues with regard to my previously held credit card have been settled at the time of closing two years ago.
5. Request for your help in this matter and resolve this dispute.

I was issued a hdfc regalia credit card by promising that it will be free for lifetime based on my account history with hdfc bank at your perungudi branch. But in my latest statement i was charged annual charges of rs.2500. I contacted your customer care over phone and mail and visited the nearest branch (Nandambakkam) and none of them were able to do anything. Nobody even showed any inclination to help with almost all people suggesting that i cancel the card and keep quiet. I don't understand the way your people are behaving with not even a inclination to understand and help.

I had taken a consumer durable loan from hdfc, with the loan number : [protected] in the name of ashok kumar bhattacharjee. I am not an account holder in hdfc. I had submitted the ach mandate forms and the check for the first installment in the hdfc office in kolkata. But while the first cheque was deducted from my account, the payment for the second instalment has still not been deducted from my account. My sbi account shows that the ach mandate was submitted and rs 59 has been deducted for it two times. But the main amount has not been deducted from the account yet. My due date for the second installment was 5/11/2018. Even after three days has passed the amount is not deducted. The customer care of hdfc are worst especially for the consumer durable loan. We have to wait for 18-20 min on line to get the call connected, and they are unable to resolve the matter. They are asking me to pay the charges through net banking, but my mandate forms are already submitted and charges for the same has been deducted why should i pay online. The other complaint numbers are of no use as they keep on asking us to call the consumer durable loan number and the consumer durable loan helpline is of no use. They are asking me to visit the branch. Earlier they made mistake in the ach mandate form which was rejected by the sbi. I again personally filled the forms and submitted in the head office in dalhousie, kolkata. Again there is issue. I am outside for my work, how will i visit the branch. This is pathetic. I made the worst mistake of my life by taking loan from hdfc. Please look into the matter with urgency.

I got call from [protected], [protected], [protected], person introduce himself from hdfc life insurance company. He told me about interest free loan against hdfc life classic assure plus policy plan. He is telling me he is senior manager of hdfc life insurance/loan dept. He told me about and convinced me fully on it.

By several follow up with these people they convinced me to get 10 times of loan of insurance value at 0% interest for ten years. Ie-if i will paid 50000 then hdfc will give rs 500000 for 10 years with 0% interest and benefit of insurance policy will go to hdfc life.
First it sounds good to ear and any one will attract to it. But be aware of such type of calls

With the help of this forum, i would like to tell all people to not faith on such type of calls /offers.
These people are third party vendor working for these banks and getting commission on each sell of products.
Please be aware of such type of calls. One of my friend who has already taken a policy and he didn't get any loan after that.
Now he is looking to close his policy but no one is helping him to return his first paid premium

I've received a message like 949 Rs spent on my credit card ending 5209 at amazon prime. I'm not using amazon. I don't know who done this. How the transaction was authorised without any OTP. Though I've not received any OTP in my mobile. Then how this was happened?

I can't take responsibility for this and I won't pay bill for this. Kindly take action.

My mobile No is: [protected]
Cust id: 62306560

I just called customer care and blocked my card. Register a complaint about this in your end and I want know how this was happened. I thought HDFC is much secured, but only I knew HDFC is this much insecure. Frustrating.

I got a call from hdfc credit cards executive and i applied for it my verification was done but when i checked the status of my application, it shows disapproved and your executive assured me that i will get a card within 15 days but it took more than 1 month. Very disappointed by hdfc services. Let me tell you about your verification person he called me and i told him just give me give me 5 minutes and when i came there. He wasn't there, called him several times but not respond

Please note that i have account in HDFC bank i applied for HDFC Credit Card and got Reference No : 18J[protected]N1. I got all verification done at my office and residence too. I got multiple calls at office too for verification. Today got checked in HDFC Link showing track your card application. Found the reason as follows. Application Reference Number 18J[protected]N1 Status DISAPPROVED who called us for Credit Card and we never gone to HDFC for the same. Mehak, Executive called and we given all papers and verification also done positively. I called Customer CARE and they are not giving any reason for Rejection. As per RBI GUIDELINE CIRCULAR NO - RBI/[protected]/100 BOD.FSD.BC.23/24.01.011/2008-09 . HDFC Bank should give us reason or else we also file complaint in RBI and bank ombudsman. We want Reason for Rejection as it will hit my CIBIL. My CIBIL was all clear and i got two wheeler loan too on same address. If we will not find reason for rejection, we will file case in Consumer court. It is my dignity which got effected and i am fully made up my mind for filing legal case against HDFC. I never had any credit card or liabilities from any bank in the past. Please provide reason or else i will file case in consumer court. Regards shubham aggarwal my customer id[protected] & mobile no. [protected] Please suggest me what is next process. And where exactly my application got disapproved. Hoping positive response.

Cc app ref no-18j[protected]n1. Your cus representative had approached me for cc, to whom i had submitted all required documents. Had my office verification done along with multiple telephonic verification by your officials. For address verification, i was out of station but my brother was there and i had asked ur official to come at a later date. I have received no information regarding disapproval through email or message until i checked your website. I am a government servant with good credit history. I don't want this disapproval to affect my cibil score. I want to know the reasons for disapproval asap. Hoping for a positive reply.
Also i have received no communication from your bank regarding the online savings account application which i had applied for.

I have applied for HDFC Credit card and got ref. No. 18J[protected]RI, when I check the status of my card it show Disapproved . I have already verified my Residence Address and office address, I got too many call from bank and verified my details. I called customer care many time but there is no positive and clear answer. I already financed my Two Wheeler and complete my loan. This action of HDFC bank effect my CIBIL Score. Kindly resolve my problem otherwise I have to complained in court.

Hi.. I'm an hdfc customer for last 10 years with a savings account and i have a hdfc credit card with the same bank. I missed to make the minimum amount credit card payment and hence my money in savings bank account was put on hold.
I called up the bank customer care asking with whose permission they put my savings account on block status not allowing to access my own money

They replied sir kindly make the payment and we will release your account from hold status. Since i had no access to my own money with the bank i borrowed money from my friends and made the payment

Post making the payment both the bank and credit card team says we cannot release your account since your card is in permanent block status you have to make full payment.

I have been talking to customer care reps and even visited branch but nobody seems to help, they only say sir wait for collection teams call for a solution on this. I have raised a complaint with credit card team on this still no response and i'm standing nowhere with no money to access anything.

Is this what customer service and customer experience hdfc bank is talking about and feeling proud to be the top most bank in india.

My email id is [protected]@yahoo.com
Number [protected]
Cc no ends with 5194
Cust id ends with 5682

I received sms from hdfc bank that rs-1399/- deducted from my credit card to one assist plan on 7/11/18. Without my permission.. I also got a mail and a post from one assist team. I dont even know the company and this kind o[censored]nsolicited charging of my credit card. I m continuously calling on[protected], and [protected], but they not cancelling the servicing.

Please deactivate and refund my money asap
Date of incident : 07/11/2018
Hdfc credit card no. Xx4956