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HDFC Bank Complaints & Reviews

2.9
Updated: Dec 16, 2025
Complaints 32888
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A
Anto Rodrigo
from Chennai, Tamil Nadu
Nov 7, 2018
Resolved
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Address: Chennai, Tamil Nadu, 600023

I've received a message like 949 Rs spent on my credit card ending 5209 at amazon prime. I'm not using amazon. I don't know who done this. How the transaction was authorised without any OTP. Though I've not received any OTP in my mobile. Then how this was happened?

I can't take responsibility for this and I won't pay bill for this. Kindly take action.

My mobile No is: [protected]
Cust id: 62306560

I just called customer care and blocked my card. Register a complaint about this in your end and I want know how this was happened. I thought HDFC is much secured, but only I knew HDFC is this much insecure. Frustrating.
Dec 11, 2018
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Nov 08, 2018
HDFC Bank Customer Care's response
Dear Customer,

We have reviewed your comments and request you to send us the duly filled and signed form which is available in our website under the following path to cc.[protected]@hdfcbank.com to enable us to do the needful: Forms Center > Credit Cards > Cardholder Dispute Form.

-Anay
HDFC Bank Customer Assistance
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    H
    haroon lone
    from Hyderabad, Telangana
    Nov 7, 2018
    Resolved
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    Resolved

    I got a call from hdfc credit cards executive and i applied for it my verification was done but when i checked the status of my application, it shows disapproved and your executive assured me that i will get a card within 15 days but it took more than 1 month. Very disappointed by hdfc services. Let me tell you about your verification person he called me and i told him just give me give me 5 minutes and when i came there. He wasn't there, called him several times but not respond
    Jan 8, 2019
    Complaint marked as Resolved 
    HDFC Bank customer support has been notified about the posted complaint.
    Verified Support
    Nov 28, 2018
    HDFC Bank Customer Care's response
    Dear Customer,

    To enable us process your application for credit card we request you to send completed Residence and office address declaration form along with residence and office address proof. You can download the form from the below link. https://www.hdfcbank.com/assets/pdf/RCA_Residence_delcaration.pdf https://www.hdfcbank.com/assets/pdf/OCD_Office_declaration.pdf Kindly send the documents to our mailing address mentioned below : HDFC Bank cards Division PO BOX #8654 Thiruvanmiyur P.O. Chennai 600 041.

    -Zubin
    HDFC Bank Customer Assistance
    Amount withdrawn from SBI ATM,
    In my HDFC debit card amount not received and transaction completed,
    More than 24 hrs still not refund and HDFC bank people not responding properly and could not complain help line number also
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      S
      ska971099
      Nov 7, 2018
      Resolved
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      Resolved

      Address: New Delhi, Delhi, 110032

      Please note that i have account in HDFC bank i applied for HDFC Credit Card and got Reference No : 18J[protected]N1. I got all verification done at my office and residence too. I got multiple calls at office too for verification. Today got checked in HDFC Link showing track your card application. Found the reason as follows. Application Reference Number 18J[protected]N1 Status DISAPPROVED who called us for Credit Card and we never gone to HDFC for the same. Mehak, Executive called and we given all papers and verification also done positively. I called Customer CARE and they are not giving any reason for Rejection. As per RBI GUIDELINE CIRCULAR NO - RBI/[protected]/100 BOD.FSD.BC.23/24.01.011/2008-09 . HDFC Bank should give us reason or else we also file complaint in RBI and bank ombudsman. We want Reason for Rejection as it will hit my CIBIL. My CIBIL was all clear and i got two wheeler loan too on same address. If we will not find reason for rejection, we will file case in Consumer court. It is my dignity which got effected and i am fully made up my mind for filing legal case against HDFC. I never had any credit card or liabilities from any bank in the past. Please provide reason or else i will file case in consumer court. Regards shubham aggarwal my customer id[protected] & mobile no. [protected] Please suggest me what is next process. And where exactly my application got disapproved. Hoping positive response.
      Dec 10, 2018
      Complaint marked as Resolved 
      HDFC Bank customer support has been notified about the posted complaint.
      Verified Support
      Nov 09, 2018
      HDFC Bank Customer Care's response
      Dear Customer,

      We wish to inform you that your application has been considered in line with the bank's internal credit policy and operating/credit processes. We regret to inform you that we are unable to approve your application as it did not meet the internal criteria of the bank.

      -Anay
      HDFC Bank Customer Assistance
      Nov 09, 2018
      Updated by ska971099
      As you told me my application dont meet the internal criteria is wrong. Hope you can check my application status why my application got rejected. I 've took the copy from my home branch with reason why my application got rejected (image enclosed) i.e residence declaration with landmark required. And that is curable decline but you are providing me biased information and playing with customers. If i don't get suitable answere from your hand and if my query dont get resolved and i will complaint in RBI and file suit against you..hoping for positive response this time .

      Regards shubham aggarwal

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        A
        Akashbrp
        from Gurgaon, Haryana
        Nov 7, 2018
        Resolved
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        Resolved

        Address: New Delhi, Delhi, 110025

        Cc app ref no-18j[protected]n1. Your cus representative had approached me for cc, to whom i had submitted all required documents. Had my office verification done along with multiple telephonic verification by your officials. For address verification, i was out of station but my brother was there and i had asked ur official to come at a later date. I have received no information regarding disapproval through email or message until i checked your website. I am a government servant with good credit history. I don't want this disapproval to affect my cibil score. I want to know the reasons for disapproval asap. Hoping for a positive reply.
        Also i have received no communication from your bank regarding the online savings account application which i had applied for.
        Dec 13, 2018
        Complaint marked as Resolved 
        HDFC Bank customer support has been notified about the posted complaint.
        Nov 08, 2018
        Updated by Akashbrp
        My cibil score is 802.
        Verified Support
        Nov 08, 2018
        HDFC Bank Customer Care's response
        Dear Customer,

        We wish to inform you that application for credit card will be considered in line with the bank's internal credit policy and operating/credit processes. You may track your credit card application status in our Bank's website : www.hdfcbank.com under the following path : Personal Products - Cards- Credit Cards - Track your Credit Card.

        -Anay
        HDFC Bank Customer Assistance
        Nov 08, 2018
        Updated by Akashbrp
        I want to know why my application was rejected. And I should be informed of the same through mail or sms
        Nov 08, 2018
        Updated by Akashbrp
        Screenshot

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          B
          Bhanunimu
          from Ambala, Haryana
          Nov 7, 2018
          Mar 3, 2025
          This thread was updated on Mar 3, 2025
          Resolved
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          Resolved

          Address: Sirsa, Haryana, 125055

          I have applied for HDFC Credit card and got ref. No. 18J[protected]RI, when I check the status of my card it show Disapproved . I have already verified my Residence Address and office address, I got too many call from bank and verified my details. I called customer care many time but there is no positive and clear answer. I already financed my Two Wheeler and complete my loan. This action of HDFC bank effect my CIBIL Score. Kindly resolve my problem otherwise I have to complained in court.
          +1 photos
          Dec 24, 2018
          Complaint marked as Resolved 
          HDFC Bank customer support has been notified about the posted complaint.
          Nov 13, 2018
          Updated by Bhanunimu
          My Complaint is not responding yet...
          Verified Support
          Nov 20, 2018
          HDFC Bank Customer Care's response
          Dear customer,

          We wish to inform you that your application has been considered in line with the bank's internal credit policy (which is based on a combination of financial and related criteria and/or statistically determined scores to assess credit eligibility)and operating/credit processes (which include a combination of verifications, credit bureau reports, and document verifications). We request you to write to us from your registered e-mail id to us at [protected]@hdfcbank.com and we shall assist you.

          -Zubin
          HDFC Bank Customer Assistance
          Verified Support
          Nov 23, 2018
          HDFC Bank Customer Care's response
          Dear customer,

          We wish to inform you that your application has been considered in line with the bank's internal credit policy and operating/credit processes. We regret to inform you that we are unable to approve your application as it did not meet the internal criteria of the bank.

          -Zubin
          HDFC Bank Customer Assistance
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            R
            Rahul Singh 1510
            from Mumbai, Maharashtra
            Nov 7, 2018
            Resolved
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            Address: 400614

            Hi.. I'm an hdfc customer for last 10 years with a savings account and i have a hdfc credit card with the same bank. I missed to make the minimum amount credit card payment and hence my money in savings bank account was put on hold.
            I called up the bank customer care asking with whose permission they put my savings account on block status not allowing to access my own money

            They replied sir kindly make the payment and we will release your account from hold status. Since i had no access to my own money with the bank i borrowed money from my friends and made the payment

            Post making the payment both the bank and credit card team says we cannot release your account since your card is in permanent block status you have to make full payment.

            I have been talking to customer care reps and even visited branch but nobody seems to help, they only say sir wait for collection teams call for a solution on this. I have raised a complaint with credit card team on this still no response and i'm standing nowhere with no money to access anything.

            Is this what customer service and customer experience hdfc bank is talking about and feeling proud to be the top most bank in india.

            My email id is [protected]@yahoo.com
            Number [protected]
            Cc no ends with 5194
            Cust id ends with 5682
            Dec 10, 2018
            Complaint marked as Resolved 
            HDFC Bank customer support has been notified about the posted complaint.
            Verified Support
            Nov 09, 2018
            HDFC Bank Customer Care's response
            Dear Customer,

            We have taken note of your comments expressed with regard to your credit card, you may look forward to receiving a response to your e-mail id in 3 working days. The reference number for this interaction is[protected].

            -Manoj
            HDFC Bank Customer Assistance
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              N
              Nivash Murugesan
              from Karaikkudi, Tamil Nadu
              Nov 7, 2018
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              Address: Coimbatore, Tamil Nadu, 641108

              I received sms from hdfc bank that rs-1399/- deducted from my credit card to one assist plan on 7/11/18. Without my permission.. I also got a mail and a post from one assist team. I dont even know the company and this kind o[censored]nsolicited charging of my credit card. I m continuously calling on[protected], and [protected], but they not cancelling the servicing.

              Please deactivate and refund my money asap
              Date of incident : 07/11/2018
              Hdfc credit card no. Xx4956
              HDFC Bank customer support has been notified about the posted complaint.
              I am a HDFC bank credit card holder. The bank has auto debited One Assist membership fee has been debited on my card ending 9076.without my concern. i am not interested about this service and don't want the membership any more. So cancel the membership and refund the debited amount.
              mobile no -[protected]
              Credit Card Number Ending:- 9076
              Purchased iPhone 8 on[protected], was supposed to get 11000 cashback within 90 days. Here is the transaction reference
              DC EMI LOAN:#[protected]
              . No cash back received till date
              Dear Nivash,

              Greetings from OneAssist!

              We regret the inconvenience caused. Your membership cancellation is processed vide service request number 3724856. Your amount 1399/- will be credited in bank account within 5 to 7 working days.

              Regards,

              Devendra,

              OneAssist, Social Media Team.
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                P
                Prem Singh negi Negi
                from Mumbai, Maharashtra
                Nov 7, 2018
                Resolved
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                Resolved

                Address: 400706

                There is no response since ten to fifteen days of complaint, for my emi on credit card. No one suppose to act to do the process, pls do the need full for my emi option on my credit card. Toll free no of hdfc bank no use and the people working there is hopeless of no use. Really a poor banking experience of hdfc bank.
                Thank u
                Your sincerely
                Prem singh negi
                [protected]
                Dec 10, 2018
                Complaint marked as Resolved 
                HDFC Bank customer support has been notified about the posted complaint.
                Verified Support
                Nov 08, 2018
                HDFC Bank Customer Care's response
                Dear Customer,

                I request you to share your card no, complete issue and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

                -Manoj
                HDFC Bank Customer Assistance
                Verified Support
                Nov 09, 2018
                HDFC Bank Customer Care's response
                Dear Customer,

                Specific to your query with regard to EMI offer on the card, we would like to clarify that Bank offers term products like Smart EMI, Insta Loan and Jumbo cash loan on your card account selectively at its discretion based on internal policies laid down and this is also time driven. We take this opportunity to apprise that the loan offers are time bound and will vary basis the internal parameters set by the Bank at its discretion and the same is not a standard product offering. We wish to assure you that the EMI offer on the credit card is reviewed periodically based on usage and payment pattern on the card account. Having mentioned above, we regret for the inconvenience in this regard.

                -Manoj
                HDFC Bank Customer Assistance
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                  G
                  Gnaneswar Rao
                  from Vellore, Tamil Nadu
                  Nov 7, 2018
                  Resolved
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                  Resolved

                  Address: Hyderabad, Andhra Pradesh, 500087
                  Website: netbanking.hdfcbank.com/netbanking

                  Customer id 60084541
                  Account no.[protected]

                  I am unable to login to net banking
                  The password has to be reset
                  It is since 4 months now. Even complained at the bank regarding this per;sonally.
                  I am not receiving the otp's to my registered mobile number.
                  Without otp it is not possible to reset the password

                  Kindly look into this issue and resolve faster.

                  P yagnasai
                  Dec 11, 2018
                  Complaint marked as Resolved 
                  HDFC Bank customer support has been notified about the posted complaint.
                  Verified Support
                  Nov 09, 2018
                  HDFC Bank Customer Care's response
                  Dear Customer,

                  We note that you have successfully logged into Net Banking on 09.11.18. Please write to [protected]@hdfcbank.com in case of any further clarification or assistance.

                  -Anay
                  HDFC Bank Customer Assistance
                  Hi,

                  I had lost my HDFC Food Plus card, i am a Cognizant associate, could you please block the card and issue a new card.

                  Also my old card has balance money in that account around 6K.

                  Please do the needful asap.

                  My email : vignesh9.[protected]@cognizant.com
                  Hi Team,

                  My food plus card 4213 **** **** 6040 is not credited with November month 1K money. Please do the needful or let us know the reason why card is not credited.

                  Regards,
                  Amani
                  I have applied for Money back card but, received the regalia first card, which I'm not interested. I have to change my credit card now. Can you please initiate a complaint to change the credit card to money back one.
                  Please Update Cibil About credit card closure with no issues.
                  Card No:[protected]#

                  Please Issue NOC(No Objection Certificate) for the same to my office address
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                    A
                    Abhishek Karstan
                    from Delhi, Delhi
                    Nov 7, 2018
                    Resolved
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                    Resolved

                    Address: New Delhi, Delhi, 110018

                    Sir hereby i want to inform you that, before also i have written you regarding the dues you have shown to us. I wanted to ask that please explain us the dues, and what were the expenses regarding the dues... Please explain whole detail

                    I want to know about my transaction description, because details you have sent us not clarifies the amount we got.

                    With thanks
                    Abhishek karstan
                    Card no. 545964xxxxxx6961
                    Hsn code 9971
                    Dec 11, 2018
                    Complaint marked as Resolved 
                    HDFC Bank customer support has been notified about the posted complaint.
                    Verified Support
                    Nov 08, 2018
                    HDFC Bank Customer Care's response
                    Dear Customer,

                    With regard to your query regarding your credit card please feel free to contact our Phone Banking officers at any of our 24 hour Phone Banking numbers mentioned in the below URL. https://bit.ly/2wwwruX

                    -Anay
                    HDFC Bank Customer Assistance
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                      A
                      Abeer raipur
                      from Bhopal, Madhya Pradesh
                      Nov 7, 2018
                      Resolved
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                      Resolved

                      Address: 492001
                      Website: www.hdfcbank.com

                      My account is in this bank and after many times approaching them including visiting their raipur anupam nagar branch and also contacting with their toll-free numbers for my important work they as a paid service provider dont take it seriously for my works, when visiting their branch their customer queries related person is also not available and when i tried to ask another desk person they were not responding busy with their work and then i have no option but to left from their, and when i contacted them with their customer tollfree query number then after many attempt it gets connected and then when i tried to talk through their numbers in the middle it gets disconnected, i am contacting them from continue 3 working days but they are not responding to me and as it is a very important work for me, i am very much disappointed with them..
                      Dec 18, 2018
                      Complaint marked as Resolved 
                      HDFC Bank customer support has been notified about the posted complaint.
                      Verified Support
                      Nov 09, 2018
                      HDFC Bank Customer Care's response
                      Dear Customer,

                      Kindly email us at [protected]@hdfcbank.com and elaborate on your query / concerns / requirement in detail so that we can check and assist you on priority.

                      -Anay
                      HDFC Bank Customer Assistance
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                        P
                        Pooja Yadavp
                        from Ahmedabad, Gujarat
                        Nov 7, 2018
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                        Address: Mumbai City, Maharashtra, 400080

                        Today according to HDFC I need to pay my emi amount through ecs .my account has the required amount but didn't got deducted . No one at customer care is picking the call or the HDFC employee who helped me in getting this loan .please contact with me and let me know regarding this issue how to solve it .
                        HDFC Bank customer support has been notified about the posted complaint.
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                          J
                          Javed Momin
                          from Mumbai, Maharashtra
                          Nov 6, 2018
                          Resolved
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                          Resolved

                          Address: 421302
                          Website: [email protected]

                          Hello sir.
                          I am momin javed i have paid credit card payment thorough hdfc bank amount 15600.. But my total loan amount deposited to my main account.. And negative marking.. So please make payments update.. And i have saw my account positive marking..
                          So please solve this issue.. Ant totally my amount is block..
                          Kindly request to solve my issues..
                          Thanks regard.
                          Momin javed
                          Dec 12, 2018
                          Complaint marked as Resolved 
                          HDFC Bank customer support has been notified about the posted complaint.
                          Verified Support
                          Nov 08, 2018
                          HDFC Bank Customer Care's response
                          Dear Customer,

                          Let us look into it for you. Please share your Card No. with registered contact info & the issue on [protected]@hdfcbank.com. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

                          -Anay
                          HDFC Bank Customer Assistance
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                            S
                            Sumdi
                            from Bathinda, Punjab
                            Nov 6, 2018
                            Resolved
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                            Resolved

                            Address: 147021

                            I have applied for credit card.. Bt they registered card wrong mobile number with my credit card... Due to which i am unable to generate pin... It took one month now with all these process.. I have sent the form by speed post for mobile number updation. Its really a harassment.. And bad experience of dealing with hdfc bank... Till now i am unable to use my card due to this...
                            Nov 6, 2018
                            Complaint marked as Resolved 
                            These are the email Id's through which I received emails Hdfc bank credit card support [email protected] Escalation -Emt cards [email protected]
                            HDFC Bank customer support has been notified about the posted complaint.
                            Nov 06, 2018
                            Updated by Sumdi
                            And. Whenever I contact them through email a system generated reply is sent that our representative will contact you in 2 days or 7 working days ..but no one will contact you
                            Nov 07, 2018
                            Updated by Sumdi
                            How can it be resolved I didn't got any solution...
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                              M
                              mathews1960
                              from Erattupetta, Kerala
                              Nov 6, 2018
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                              I have tried booking tickets from Kottayam to Palakkad on 11/10/2018 {two times} through kerala rtc website, by using SBI internet facility. The amount Rs. 710.62 + 710.62 was deducted from my bank account. but ticket could not be booked and the transaction failed due to server error.

                              Last week I contacted ksrtc office through phone they said that the refund amount will credit back to HDFC. My mobile No: [protected]. Kindly do the needful.
                              Mail. mathewsjoseph.[protected]@muthootmail.com
                              Dear Customer,

                              Let us look into it for you. Please share your Account No. with registered contact info, transaction details & the issue on [protected]@hdfcbank.com. Mention this Ref No.TTU[protected] in the subject of your mail so it'll help us track your e-mail.

                              -Anay
                              HDFC Bank Customer Assistance
                              mathews1960's [Complaint's author] reply, Nov 8, 2018
                              SBI Pampady
                              67090135648
                              Refund keralartc dated 11/10/18
                              mathews1960's [Complaint's author] reply, Nov 8, 2018
                              Mob # 9447258863
                              Did it work buddy??
                              I had made a payment of rupees 7500 (on 14/11/2018) on POS AKTU 13****0 at APJ ABDUL KALAM TECHNICAL trough my state bank visa card via HDFC Bank gateway. My account is debited but my payment did not successful. So please return my money soon because I have to pay my examination fee.
                              My mail ID: ankit.[protected]@gmail.com
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                                W
                                watlagayi
                                from Nashik, Maharashtra
                                Nov 6, 2018
                                Resolved
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                                Resolved

                                Address: Thane, Maharashtra, 40303

                                Dear Customer Care

                                As I am Gaurav Rajput Holding in Bank Account On HDFC BANK PVT LTD. My A/C number : [protected]
                                And Customer Id : 21758892 at Virar west branch.

                                As without any prior intimation they have deducted INR 177 for Inter Brn chg. I need my money back in my Account.
                                Your bank is looting common man. We are not high earning people, understand situation.
                                Dec 13, 2018
                                Complaint marked as Resolved 
                                HDFC Bank customer support has been notified about the posted complaint.
                                Verified Support
                                Nov 09, 2018
                                HDFC Bank Customer Care's response
                                Dear Customer,

                                Kindly note that the charges have been levied correctly as per the Bank's Schedule for fees and charges. Please visit the URL below to know the fees and charges applicable to your account: https://goo.gl/Tn1Bgj

                                -Anay
                                HDFC Bank Customer Assistance
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                                  C
                                  chaitanyac9
                                  from Hyderabad, Telangana
                                  Nov 6, 2018
                                  Resolved
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                                  Resolved

                                  Address: 500060

                                  My salary account (In hdfc bank) was created in my first company, so once i left the company and joined somewhere else i had to open another salary account. Now my salary account in hdfc bank has been converted to savings account (Without informing me or warning me) in the month of january 2018 i had called customer care and raised a request to close my account as i did not want to use the account and they did say that they will follow up with the request and close the account.logged into my account for to check the LPG subsidy and i see that i have rs -4346 and they consumed my money almost exactly around Rs:2611 in my account with informing me. I request you to please take action against this bank. Thay have no right what so ever to do whatever they want without informing the customer
                                  Reg bank details: 11/9/45/1, 101 & 102, Laxmi Nagar, Kothapet, Gaddiannaram
                                  Nov 20, 2018
                                  Complaint marked as Resolved 
                                  Thanks to MR.Venkata Ramesh Marni Manager of HDFC for resolving my problem as soon as possible
                                  HDFC Bank customer support has been notified about the posted complaint.
                                  Nov 06, 2018
                                  Updated by chaitanyac9
                                  I want My money Rs:2611 lPG subsidy amount back
                                  Verified Support
                                  Nov 09, 2018
                                  HDFC Bank Customer Care's response
                                  Dear Customer,

                                  We are working on your concern vide Ref ID: HBL=[protected] and will revert to you in 3 working days.

                                  -Anay
                                  HDFC Bank Customer Assistance
                                  Nov 09, 2018
                                  Updated by chaitanyac9
                                  Had met the manager @ branch office yesterday in person he is softspoken and he assured me to resolve the issue in 3 days # thanks for writing to me
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                                    D
                                    Dilip Kuman Burman
                                    from Kolkata, West Bengal
                                    Nov 6, 2018
                                    Resolved
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                                    Resolved

                                    Address: Kolkata, West Bengal, 700027

                                    I am an imperia account holder and the number is [protected] but sorry to inform that the relationship manager is not providing any service but speaks only lies, which is irritating me and now forced me to write a formal complaint.
                                    His name is mr. Pradymna sinha, officer of new alipore branch, kolkata.
                                    It is my request to remove him and appoint someone else as my relationship manager in case you want me to continue with your bank.
                                    Not only me but my entire family is banking with hdfc all over india.
                                    The previous manager mr. Saptarishi ghosh was very caring and sincere.
                                    Dec 10, 2018
                                    Complaint marked as Resolved 
                                    HDFC Bank customer support has been notified about the posted complaint.
                                    Verified Support
                                    Nov 09, 2018
                                    HDFC Bank Customer Care's response
                                    Dear Customer,

                                    We understand our branch officials, Ms. Jayata Guha Thakurta and Ms. Runa Singha Roy have contacted you and addressed your concerns. Please feel free to speak to our Branch Manager on [protected] or email him at punnyasrya.[protected]@hdfcbank.com also for any further clarification or assistance.

                                    -Anay
                                    HDFC Bank Customer Assistance
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                                      girish_19
                                      from Bengaluru, Karnataka
                                      Nov 6, 2018
                                      Resolved
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                                      Address: 560064

                                      Hi,
                                      I have been using credit card since 2016. I got offer which says credit card - gives lifetime free membership for me. I asked them thoroughly that is there any hidden term and condition for which i will be charged. They clearly denied that i will never be charged for my membership. This month i saw in my credit card statement a transaction of 500 rupees in addition to rs/-90 igst-vps for membership renewal fees. I request hdfc bank to revert the above transaction and not charge me for the membership fees. If not possible please cancel/deactivate my credit card.
                                      Dec 12, 2018
                                      Complaint marked as Resolved 
                                      HDFC Bank customer support has been notified about the posted complaint.
                                      Verified Support
                                      Nov 06, 2018
                                      HDFC Bank Customer Care's response
                                      Dear Customer,

                                      We're sorry to hear that. Please share your Card No. with registered contact info & the issue on [protected]@hdfcbank.com. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

                                      -Anay
                                      HDFC Bank Customer Assistance
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                                        Suraj12345678900
                                        from Mumbai, Maharashtra
                                        Nov 6, 2018
                                        Resolved
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                                        Address: Thane, Maharashtra, 400601

                                        I have shopping flipkart hdfc dabit card emi in last month of october... I was ordered one product.. And there deducted money from my account of two products of same... I was called for flipkart for cancel this one order and my money of duducted my account.. And his tell me your refund amount is completed by his seller end... And you talk to your bank... And i called my hdfc bank his saying no money is received as on date.. And this order emi deducted from my account yesterday... Please take the complent and resolve and refund my money as soon as possible...
                                        Dec 11, 2018
                                        Complaint marked as Resolved 
                                        HDFC Bank customer support has been notified about the posted complaint.
                                        Verified Support
                                        Nov 09, 2018
                                        HDFC Bank Customer Care's response
                                        Dear Customer,

                                        Kindly email us at [protected]@hdfcbank.com and share us the email confirmation received from the vendor about the cancellation of your order and processing of your refund so that we can take it up with our team to check and assist you. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

                                        -Manoj
                                        HDFC Bank Customer Assistance
                                        Nov 15, 2018
                                        Updated by Suraj12345678900
                                        HDFC Bank have not resolve my Complent as on date... Please response positive..
                                        Feb 02, 2019
                                        Updated by Suraj12345678900
                                        I have received mail from hdfc bank dated 11 Jan 2019. There are mantioned the have received marchaint (flipkart) Loan cancellation request and it will be done 5 working days...but as on date not resolved that..not priority basis..thay have not send me any resolution mail and not refunded my money at the time...till today I was call hdfc bank PNO department and ask her my complent not resolved as on date and not received my money till today..so they say me I have send the mail and will be done priority basis... Please check ..
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