HDFC Bank Complaints & Reviews

I extremely unsatisfied customer now... I have purchased a hdfc super income plan.
Insurance money was charged twice. I have reached out to the person who helped me purchase the plan.
They have been stalling me every single day stating money will be refunded, it has been more then a week.
I have been patient enough due to diwali vacation but hdfc doesn't care about there customer.
I want me money back. If anyone has questions call me on [protected]

Yesterday on 12.11.18 at 23.42 hrs I have received a SMS on my registered mobile - [protected] for transaction of Rs.4368.95 by AMZN Drive on 12.11.18 at 20.34 hrs from my HDFC Credit Card ending 1371. But this transaction was totally fraud & I don't the same.
So please check the fraud transaction & reverse my above amount.

Hi, myself piyush mathne and i am belongs to indore my credit card no [protected] has lost so i hot listed old card and i had sent an application by personal courier 2 times to your chennai branch for reissue the new card but it got rejected due to signature mismatch. Since i have taken your card 1 years back i forgot the signature but nobody is helping me about what is procedure to verify my old signature with your bank. And i was shocked when your phone banking executive advise me to apply for new card and nobody bother to resolve the dispute. And i have approx. 4000 points on my old card if you check my history with card i being loyal and good customers of yours for last 1 years, so please help me in this case

I am a hdfc bank credit card holder. The bank has auto debited rs. 1399/- from my credit card number ending with 4106 without my concern on date:09/11/2018. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of rs.1399/-

Oneassist relationship number : 5677249
Name :- k lakshmi durga
Credit card number ending :- 4106

Hi Consumer complaints forum,
Today i want to say one thing about hdfc the worst bank is the hdfc they are not told about salary ac if goes to saving if its happened also deduction details not maintained i don't what to stay for hdfc close my ac in that bank and revert my deduction amount kindly refund money
Already also i send mail to [protected]@hdfcbank.com and [protected]@hdfcbank.com even though they are not give reply this is one of the fraud bank please kindly try to refund my amount

Regards,
vasu,
[protected].

I had lost my food card and hence I blocked it. I was informed by the bank officails to apply for a new card and then they can transfer the remaining amount from my old card to the new card. But I am unable to apply for a new card since already a card exist on my Employee ID. Kindly let me know how to apply for a new card if already one card is available in same employee ID.

माझे नाव राहुल भालेराव, HDFC banket माझे 5वर्षांपासून सलरी खाते आहे, माझे मागील 3वर्षापूर्वी credit card payment 1200 pending होते, दरम्यान मला बँकेकडून Pyement घण्यास कोणीही नाही आले किवा call नाही आला, मला आज HDFC बॅंकेतून call आला . तुमचे Pyement भरले नाही ..call आलेल्या व्यक्तीचे नाव मोबाईल न
[protected]
Yogesh Bauskar, Tejas Agro,
या व्यक्ती call आला Time 11vajela 12/11/2018
आला .ते म्हणाले की Pyement का नाही केले. मी म्हटलं मी नंतर Pyement करणार,
त्या ladis मला म्हणी की तुमची Pyement भरण्याची औकद आहे का .
अक्कल आहे का मूर्ख माणसा, या भाषेत बोलत होत्या,
मी नाशिक police station मध्ये त्या व्यक्तीची आणि HDFC Bank chi Complent के ली आहे,
लवकरच त्या व्यक्ती वर कारवाई होणार आहे .
लवकरात लवकर मला reply करणे नाहीतर, paper, news, Media, TV,
टाकणार आहे...
[protected]
[protected]

Hi,
I have not received the money refunded by the amazon.
The confirmatory mail for refund from amazon.in has been received on 9/11/2018.
The amount to be refunded is rs 1557.

The reference no for refund is[protected]
My customer id : 74434376
A/c no : [protected]
Ifsc code : hdfc0000075
It has been more than 3 days since they have sent the mail. So please look into the issue.
Please resolve this issue as fast as possible. If this kind of issue continues i will be forced to close my account in hdfc bank. So please check and the pending refund status and process the payment.

Yours sincerely,
Unsatisfied customer

I have taken home loan from HDFC in March-2016, whenever there is a reduce in ROI they simply ask to pay 5900/- + taxes to get that low interest rate, whenever there is a rise in ROI it will get reflected immediately.
I have paid EMIs for almost 2.5 years-30 months, my actual loan term in 300 months, with recent rise in ROI, HDFC simply increased my tenure months with out any prior approval or intimation, with this my balance tenure period raised from 270 to 303 months, instead they can raise EMI amount on par with raised ROI but they are making us to pay EMIs for longer time and loot customers like any thing.

I have availed home loan from HDFC on June 2016 for Rs.18, 00, 000/-(Eighteen Lakhs) at an interest rate of 9.4% under VARIABLE RATE – MONTHLY scheme. Last one and half (1 ½) year bank has charged the same interest even though the interest rate has gone down to 8.4% from later October 2016) due to which I lost Rs.60, 000/- (Sixty Thousand)
When I approached the bank last month (July 2018) they informed to submit form for conversion of rate. I opted for Variable rate, what is the meaning of Variable rate - ( the reduced interest could have been given by the bank or could have taken steps in this direction )
Last 1 ½ years they charged at 9.4%. HDFC is known for sending various message frequently by sms, mail and why they did not informed such important information and sat quietly which has a huge impact on the consumer’s financial burden. If the interest rate is increased, will the bank charge the same lower rate of interest to the customers for the last 1 ½ years?. We know that the bank will charge the revised rate (increased rate) from the date of announcement without filling any form or charge. Here bank adopt effective mechanism to charge higher rate. Then why such methods are not used when rates are gone down?, and instead charge higher rates for years?
My demand: I require the excess payment charged to be compensated by reducing the term of loan (9.4% to 8.4% - charged last 1 1/2 years)

Please advise how to proceed this and get this amount.

Sir,
I have redeemed my reward points (redemption order number [protected], item wildcraft pencil pouch) of my cards on[protected] and redemption charges of rs. 99 plus GST was charged on my card as redemption charges. Till now, the redemption product has not been delivered to me in spite of many emails, reminders and phone calls. In this regard Complaints vide reference numbers: [protected], [protected] and [protected] has been lodged to HDFC customer care senior desk but no action has been taken.
More over i have been harassed so much by the bank and it has no communication channel. i didn't receive statements, priority passes or redemption products though i have opted for physical communication. Even emails and sms have not been send to me most of the time.i complaint this to HDFC but no action till date.

Sir, please take strict action against HDFC as they are harassing me a lot.

Thanks:
Deepak Gupta
HDFC card no. [protected]

Hi,
I bought a phone on poorvika mobiles on july 11th 2018 with my hdfc debit card with an offer of 5%cash back from hdfc. I still haven't received my cash back.
My reference number for the cast withdrawal is
No.[protected]. An amount of 16000 was withdrawn.

My customer id[protected]

Can you please check on it and provide me with the proper response to my personal email id - shambhavi. [protected]@yahoo.com

Thanks,
Shambhavi

Please note that i applied for hdfc credit card and got reference no : 18k[protected]e1. I got all verification done at my office. I got multiple calls at office too for verification. Today got checked in hdfc link showing track your card application. Found the reason as follows. Application reference number 18k[protected]e1 status disapproved. I called customer care and they are not giving any reason for rejection. As per rbi guideline hdfc bank should give us reason or else we also file complaint in rbi and bank ombudsman. We want reason for rejection as it will hit my cibil. My cibil was all clear and i got home loan too on same address. If we will not find reason for rejection, we will file case in consumer court. It is my dignity which got effected and i am fully made up my mind for filing legal case against hdfc. I never had any credit card or liabilities from any bank in the past. Please provide reason or else i will file case in consumer court. Hoping positive response.

Today 11/01/2018 at 16:10:22 pm an unauthorized and fraudulent online transaction was made with my hdfc credit card which was not used amazon prime by me (The card is with me) for some us based merchant. The amount of transaction is rs.963.11.
Immediately i blocked my card and applied for investigation. Now as per the bank it will take 50 to 60 days for the investigation!!! In the meantime the bill for the month will be prepared which would include that unauthorized and disputed amount of rs. 963.11+ foreign transaction amount which i would not be able to pay.

This is a terrible mental pressure for me which will be carried out for two months!!! A huge mental stress. I never expected such dispute. It is purely a security lapse.

Sir, i have hdfc bank credit card, and as per last statement on 16 sep 2018, i have to pay rs. 75292.00 before 06 oct 2018. Same was paid by me on 04 oct 2018 (Rs.15000+rs.60292=rs.75292) in two txn.

Now on 10 oct 2018 i have given requested to customer care no[protected] for closer of my loan running on credit card and customer care told me you have pay full amt including unbilled amount within 4 days from date of requested loan closer and i am agree for this. Customer care calculated my loan closer amt and update me rs. 2, 55, 000 + unbilled txn amt i have to pay with in 4 days i. E. Before 14 oct 2018.

Now i have paid unbilled amount on 10 oct 2018 rs. 53178.96
Again on 13 oct 2018 i paid rest amt rs. 250466+rs.5000 = 2, 55, 466.00

So as on 13 oct 2018 i cleared all pending before due date 14 oct 2018.

Now when my statement generated on 16 oct 2018, i have seen one txn dated 16 oct 2018 rs. 576.96 finance charges-cash.

For this when i called customer care, they told me it was finance charges due to late payment. When i told customer care i have paid before time pls check and update me again than customer care agree payment was received on time but due to not updated in our system these charges automatically applied on me they will refund it and its bank mistake and will not happen again in future.
Same was refunded on 18 oct 2018.

Now when i am checking my unbilled statement after 16 oct 2018, i found 16 oct18 one unbilled txn was show rs. 103.85 description igst vps[protected].0 -06027. For same when i contacted hdfc care they told me it is gst on finace charged on me. When i told the matter than they tell me sir pls send mail to customerservices. [protected]@hdfcbank.com
And they will take action on your gst refund. I mailed my matter. After some days i received reply gst will not refund as per finance bill.

For this i have mail to all authority including md desk but no one can help me.
Sir my question is this if bank make mistake than why i pay gst what ever be the rules of gst. That txn is not in my knowledge. Txn was done by bank and later bank agree its bank mistake my all payment received on time and bank refunded my finance charge rs. 576.96 but not gst txn rs. 103.85 which was still unbilled and i have reported same day the matter to bank but bank have not taken any action... Pls do needful its not matter of rs, 103.85 its matter of customer faith on bank. For this i have all proof and i want to go up to any limit... I am on the work for more proof i collect and produce to you when needed. Thanks

Dear sir/mam,

Yesterday[protected] i have booked travel ticket by using my hdfc credit card through tsrtc website. But two times amount debited but ticket not confirmed.

Date of journey:[protected]
Debited amount:366*2=732
Travel from mancherial to miyapur x roads
Id:tgsrtc52478
Creditcard ending number:2673

Following below transactions snapshots attached
So please check it and refund my money back. Please do the needfull

Sir
I am tophan sethy my[protected] my mo no [protected], [protected] i have money am very poor i can't continue my so beg you please cut negative balance and close account forever i have no idea for negative balance please please please please cut my account i never do any wrong. Please please please please please please please please please please please please please please please please please please please please please please l

I request you please consider my request tophan sethy

On[protected] morning around 11:00, i got sms stating that a transaction of 7708.86 rs. Has been done in viu - webpay/ie app fes nanaimo on my hdfc credit card.

I disputed this as illegal transaction done with my card. That morning i called the customer care and blocked the card. They have given me the complaint no. [protected].

Then i was totally confused as i did not know this and i didn’t even get a sms for this. Their billing system and internet security is very weak so that any one can hack and transact.
The case is now lingering for almost 7 months and hdfc is telling only one answer that 'you are liable for the transactions'. They are unable to provide me any authentic details that i'm responsible for those transactions. I forwarded the case to their grievance redressal team and progressive dispute team but all effort in vain — no response at all.
I would advice all readers, please do not use hdfc credit card and they are not secured enough and weak in billing.

Manpreet kaur

My last working day in the organisation was 13 june but still my full and final settlement has no been given to me. I have cleared all my dues and have send lots of mail to exit team and hr team but no resolution have been done till date even the contact numbers available are not being answered. It is my humble request to you all to please look in to this matter as it has been already 6months and i am in urgent need of this fund.

Sangeeta srivastava
S26074
[protected]

A payment or rs 1399 from my credit card number [protected] was debited on my credit car account on[protected] as i did not requested for this plan so kindly reverse my payment otherwise i will be filing a complaint in consumer court.
costumer id:74256741
acc no:[protected]
Contact number:[protected]