HDFC Bank Complaints & Reviews

Address: Amritsar, Punjab, 143001

I had a car loan from HDFC Bank mall road branch loan a/c no. 53259871 they installed a match point GPS device worth rs 15000 in my car. From day 1 the device is not working. I had talk with GPS company but they failed to solve the problem after that company and bank agreed to refund the amount but it is 3 month passed I haven't got any refund. Now even the contact person of bank Mr. Ashish kad not picking my phone

May 17, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Apr 06, 2018

HDFC Bank Customer Care's response Dear Customer,

We are working on your concern vide Ref ID:[protected] and will revert to you within 4 working days.

Anay,
HDFC Customer Service Assistance.

Verified Support

Apr 06, 2018

HDFC Bank Customer Care's response Dear Customer,

We understand our sale official Mr. Ashish Kad has contacted you and addressed your issues relating to loan rebooking. For any further assistance and for all your Banking needs, you may please contact your sales Manager Mr. Ashish Kad on [protected].

-Anay,
HDFC Customer Service Assistance.

Apr 14, 2018

Updated by Hstinku Mr. Ashish Kad Not providing me the details its been 15 days passed but no reply fro him. Today I am Keep Calling Him but he is not replying. This is enough if any related officer fails to solve my problem till coming Monday the i will file a harassment and cheating case against HDFC Bank worth Rs. 10 Lacs.

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Address: New Delhi, Delhi, 110040

Website: HDFC

As per cibil, hdfc update the wrong information regarding me. Due to which i am suffering from applying new card nd loan as my cibil is not correct. So i want that the hdfc remove that wrong information from my account. So i want that hdfc credit card department will call me up and resolve the issue or else i have to file a pl regarding them in consumer court. Contact no [protected]...

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What is mean by EMI RTN Charges-February ? actually my loan has been closed on feb, 2018. I have paid all EMi and overdue amounts. My loan account is in closed now. Still amount has been withdrawn for this loan . i do not know why its happening here.

HDFC Bank customer support has been notified about the posted complaint.

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Shashikant Gundupakar

from Indore, Madhya Pradesh

Jul 6, 2018

Hdfc Bank — emi rtn charges

1 Review
Shashikant gundupakar on 5 julai, 2018
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What is mean by EMI RTN ChargesI have paid EMi and . i do not know why its happening here.

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Address: Bangalore, Karnataka, 560087

I made the transaction on 29th march for imps to my syndicate bank

The transaction details are :

Rrn reference number: [protected]
User reference number: [protected]

The amount ws 13000

Still now the status is shown as processor down and money hasnt been credited to beneficiary nor credited back to me.

Whats the solution to it now??

HDFC Bank customer support has been notified about the posted complaint.

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[email protected]

from Pune, Maharashtra

Apr 3, 2018

I Mr. Mohan Dabhane has availed the Auto loan from HDFC Bank &said Loan has been closed in the month of Feb 2018 kindly provide the Closure Letter at the earliest
Emi Rs.18927/-last emi paid date is 05.02.2018

Mail us the Loan statement or closure letter on [protected]@yahoo.com

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Sushanto Bhattacharya

from Bengaluru, Karnataka

Apr 3, 2018

Why r u commenting on my complaint.. raise your own complaint.. are you so stupid??

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Address: Hyderabad, Andhra Pradesh

Dear sir/mam,
I have paid an amount of rs. 500/- through hdfc bank debit card at Indian Oil petrol bunk, Hi-tech city on[protected]. The amount was deducted from my account at that time, but the transaction was not processed. Please do your best for return of my amount.
My personnel details as follows :
Name: — Abhilash Doma
Hdfc bank account no:- [protected], FINANCIAL DISTRICT

May 5, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Apr 03, 2018

HDFC Bank Customer Care's response Dear Customer,

As on the amount has not been claimed by the acquiring bank. In case the acquiring bank does not claim the transaction amount by the 16th day, the amount will be re-credited to your account. Charge-back 1538706 In case, you do not find any credit to your account after the above-mentioned time frames (as applicable), Please feel free to write to us at [protected]@hdfcbank.com for any further assistance/clarification and we shall be glad to assist you.

Anay,
HDFC Customer Service Assistance.

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[email protected]

from Mumbai, Maharashtra

Apr 3, 2018

Chitter bank in india..credit card 20k limit, use 18000 but chitter any other issues fine 26000..what is this

transaction failed but amount deducted from my hdfc account - Comment #3057832 - Image #0

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Sridhar talamanchi

from Hyderabad, Telangana

Apr 3, 2018

I returned 6000 from paytm to my credit card, but amount still not added

transaction failed but amount deducted from my hdfc account - Comment #3057999 - Image #0

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[email protected]

from Mumbai, Maharashtra

Sep 18, 2018

Hdfc Bank — unauthorized charges for an account that should have been closed

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I have been working on closing a HDB FINANCIAL SERVICES LTD account WITH HDFC BANK BARASAT BRANCH since 2017, separate closure requests were submitted and none were honored. As I had withdrawn the account balance based on the bank's suggestion, they however, did not close the account and I incurred charges for not maintaining balance within the account.

As it was a salary account, my company deposited some funds in there and the negative balance was sufficed by the bank withdrawing all these charges. I am posted outside India due to a job relocation.

I have raised complaints with the Ombudsman and Nodal officer, been to the back several times, however, no action has been taken so far.

Recently, upon my arrival in India, I requested the bank to reverse the charges incurred due to non-maintenance of minimum balance. They delayed the reversal charges.
Because of non-closure of my account, I have incurred Rs. 8, 706.34 plus ECS return charges of Rs. 1, 087.41.

The bank officials refuse to acknowledge that closure forms were submitted, insist that closure could have been done online.
EVEN I CLEARED CREDIT CARDS PAYMENT.

I have been thoroughly harassed and incurred charges trying to retrieve the amount from them. Transportation charges to keep going back to the bank again and again, troubling my senior citizen parents to no end.

I AM HDB FINANCIAL SERVICES LTD EMPLOYEE RESIGNED[protected] EVEN EGAIN JOIN MY PREVIOUS COMPANY WITH HDB FINANCIAL SERVICES LTD DATE[protected]

Request: to please reverse both non-maintenance of minimum balance charges and ECS return charges.

HDFC Bank customer support has been notified about the posted complaint..
REGARDS
SANJIB BHATTACHARYA [protected]
[protected]
[protected]@GMAIL.COM
CUST ID WITH HDFC 74076038

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Ad hoc statement charge ₹118 have been deducted on 02 april 2018 from my hdfc salary account without any information.

How can bank deduct money without any acknowledgement

So i need clarification from bank or reverse my ₹118 to my account.

Ref no.- mir[protected]
Narration - adhoc stmtchgs incl gst 270318-mir[protected]
Value date - 02 april 2018

May 4, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Apr 03, 2018

HDFC Bank Customer Care's response Dear Customer,

We have checked our records and confirm that said charges are charged towards statement requested on March 27, 2018 You may visit the following URL to access information for the complete information about fees and charges https://www.hdfcbank.com/personal/hnw/preferred-banking?id=gts8misp&path=preferred-banking Please feel free to write to us at: [protected]@hdfcbank.com for any further assistance / clarification and we shall be glad to assist you.

-Anay
HDFC Bank Customer Assistance

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Address: Mumbai City, Maharashtra, 400079

Smartbuy order id-[protected]
Partner reference id (Yatra[protected]
Transaction date 25 jan 18

Refund details from yatra
Transaction id[protected]
Transaction date-17 march 18
Refund amount - 3582
I have booked the ticket through hdfc smart buy and partner as yatra. The airline has cancelled the flight and inturn transfered the full refund through yatra. Yatra has returned that amount rs 3582 on 17th of march but still i have not received it in my account through hdfc smartbuy

Pls find the attatched document for refund from yatra

+1 photos

May 9, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Apr 03, 2018

HDFC Bank Customer Care's response Dear Customer,

We are fully sensitized to the comments expressed with regard to your credit card and the same is being reviewed as appropriate. You may look forward to receive a response to your e-mail id in 3 working days. We request you to bear with us in the interim. The reference number for this interaction is[protected].

-Manoj
HDFC Bank Customer Assistance

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Yatra Online / YatraTrip.in Customer Care

from Gurgaon, Haryana

Apr 4, 2018

Dear Mr Rasal,

We regret for the inconvenience caused to you!

We have received your query and would respond you at the earliest. Request your patience in the interim.

Thanks
Yatra Care

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Yatra Online / YatraTrip.in Customer Care

from Gurgaon, Haryana

Apr 5, 2018

Dear Mr Rasal,

Thank you for your patience!

We would like to inform you that as we have checked your refund of INR 3582.00 has been processed from our end on 17th Mar 2018. We have forwarded the refund reference number on your registered email ID, would request you to please contact your bank to get the refund details. Please feel free to contact us again in case of any additional help required.

Best Regards
Yatra Care

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Address: Ernakulam, Kerala

Hi,

I had lost my food plus card, i am a tcs associate, could you block the card and issue the new card. Also my old card has balance money in that account.

Could you please transfer the amount in the new card.

The food card number is : [protected]

Please resolve this matter as soon as possible.

My email: chaitanya. [protected]@tcs.com

May 9, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Apr 03, 2018

HDFC Bank Customer Care's response Dear Customer,

In the unlikely event of you losing your card in the future, we recommend that you contact the Bank using PhoneBanking (available 24 *7), where your card will be Hotlisted immediately. Simultaneously, you may also place your card replacement request. Alternatively, you may also submit the form at the nearest branch. The application form may be collected from the Branch or downloaded from our web site www.hdfcbank.com (click on “Forms Centre” at the top of the web page).

Anay,
HDFC Customer Service Assistance.

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Address: 500011

I swept my uco bank card in the hdfc chintalbasthi offsite atm whose no. Is p1dchd10 at 13:05 on 10/03/18 at hyderabad, telangana.
The transaction was declined but rs-2000 have been deducted from my uco bank account. As an evidence i have the bank statement and transaction declined atm slip.
Till now i am waiting for refund of that amount back, but did not received yet.
So please do the needful for the refund of my money.

Dhanesh kumar dwivedi
Ph no. [protected]

+2 photos

May 18, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Apr 03, 2018

HDFC Bank Customer Care's response Dear Customer,

Please contact card issuing bank for further assistance.

Anay,
HDFC Customer Service Assistance.

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Address: 331023

Last year when I take credit card you deduct 1299 rs. Without any information I called many times but no reply and now it's going to renew but I want to cancel this I don't want this membership my account no ending with 0305 please cancel this service immediately. Really it's so embrassing.

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I am using credit card since 2 years still domt understand their late payment charges. The dont respond properly. 10:21am 2 april18 listen to that call the executive started shoiting on me when asked to transfer manager. She asked me the name of the manager whom to t ansfer and i told her repeatedly how would i come to know the managers name? She disconnected shoutimg on me. I want strict action to be taken against her. Even they made unnecessary payment of 1062on my debit card ending 0349 and refunded only 900rs.162 gst charges non refundable. Why should i pay 162 gst charges when it was not my fault? They arent refunding me. Zero customer service. D-grade bank. The executives talk to me as if i am their servant. I have the recording and if no action taken on her then i will send that recording to. Consumer court and refund my 162rs

May 8, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Apr 03, 2018

HDFC Bank Customer Care's response Dear Customer,

Let us look in to it for you. Please share your Card No. with registered contact info & the issue on [protected]@hdfcbank.com. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

-Manoj
HDFC Bank Customer Assistance

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Address: Samastipur, Bihar, 848208

Website: HDfcbank.com

There was a sale on Amazon from 21st to 24th feb. 2018. Where was a promotional scheme of HDFC Bank of 10% cash back on payment through Debit card. I have purchased a phone of ₹9999 through hdfc bank debit card. The deadline to credit the cash back amount was 31st march 2018. But till date not credited.
Please find the attached screenshot of promotional scheme.

+1 photos

May 18, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Apr 03, 2018

HDFC Bank Customer Care's response Dear Customer,

I request you to share your Account No., Transaction details and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

-Anay
HDFC Bank Customer Assistance

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Address: New Delhi, Delhi, 110052

We had a disputed transaction in October 2017. We had proof of:

1. Cancellation Confirmation from Merchant
2. ARN Details from the Merchant.
3. Refund Confirmation from the HDFC Bank.

Since October, I have visited Bank many times, called customer care atleast 50 times, and sent hundreds of email and Bank is not ready to refund the money.
One guy from HDFC is replying who does not have any idea of the Banking system and every employee working there is a shameless creature.
I have requested them either to share a number of Credit Card Dept where we can call or give us a call but Bank is nothing but fraud.

I only need to get this sorted, money to be refunded and never do with business with these fraud - HDFC BANK

+4 photos

Nov 16, 2018

Complaint marked as Resolved

This is not resolved. None from Bank helped and did some resolution

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Apr 04, 2018

HDFC Bank Customer Care's response Dear Customer,

We are fully sensitized to the comments expressed with regard to your credit card and the same is being reviewed as appropriate. You may look forward to receiving a response to your e-mail id within 3 working days. We request you to bear with us in the interim. The reference number for this interaction is [protected].

-Manoj
HDFC Bank Customer Assistance

Apr 04, 2018

Updated by rishabh4000 Manoj,
I am not sure how much you are sensitized since you just copied the same email what another clueless employee from your fraud bank has sent a week back and then came up with another stupid email.

You know, I can predict your future and tell what next email you will be sending since you all do not use your brain and just copy paste emails. Learn the basics of Customer Service, just don't be stupid and send same stupid emails what your manager is asking you to send. Every case is different. Such a shame to see that you have all the proofs, evidence and even then you frauds do not accept.

How can you all be so irresponsible?

Apr 05, 2018

Updated by rishabh4000 Manoj,
I can see you are replying to all other frauds/scams done by HDFC. Looks like Pramod has asked you to not to reply since he at first place was extremely irresponsible and shameless to drag the issue.
He neglected the issue and gave excuses, and once all documents were e-mailed to him he was incapable and coward to accept the Bank's fraud.

Looks like, all employees of HDFC have been given some training on how to fool customers. At least some of your frauds will be exposed in this forum to the public.

Apr 10, 2018

Updated by rishabh4000 Proves HDFC has team of Fraud here as well. Have courtsey to reply

Jun 28, 2018

Updated by rishabh4000 Is there anyone from this Fraud bank to help? Only option is now to file a case against you faruds.

Jun 29, 2018

Updated by rishabh4000 @HDFC - Accept that you are Frauds or have the courage to reply and sort out the issue.

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Address: 560035

Hi,

I'm Using HDFC Credit card. Without any intimation you have deducted the amount of 1899 from my credit card

As last year also i requested you to cancel but you have said that the plan will be cancelled in one year but now it was again repeated and saying that auto renewed without my approval or even not intimated .

Kindly cancel this plan and request you to refund the amount of Rs:1899 .This is unacceptable that you have been repeating the same.

Deducted date : 28th March 2018
Name : Arun Kumar
HDFC credit Card Ending with : 6316

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Address: Ahmednagar, Maharashtra, 414001

I am HDFC bank account Holder, unable to send money from PayZapp wallet, asking me to update KYC. PayZapp Customer care person not getting on the phone, kindly solve my problem. Already I have complained to HDFC Bank through Email.In PayZapp wallet RS.1050 amount transferred from my bank account, that time No update of KYC required, after transfer of 1050 amount from bank PayZapp asking to me Update KYC other wise no cash transfer from PayZapp wallet

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Please note that i applied for HDFC Credit Card with application REFERENCE NO :-
[protected]WW . I got verification done at my office and residence too.

Today I got an email

As per RBI GUIDELINE CIRCULAR NO - RBI/[protected]/100 BOD.FSD.BC.23/24.01.011/2008-09 I should know why it got rejected without any reason.

Please let me know on next things and how these can be sorted out as this is some thing not fair.

Hoping for your positive reply soon.

Thank saying :- My Credit Card Application Got Rejected without assigning any reason for the same

I would like to draw your attention that I haven't took any credit card. I have one home loan and i am continuously paying my installments on time.In the initial period some installments are showing delayed due to improper data entry of bank as i always paid my installments on time with auto deduction .
I also checked my CIBIL Score today and it is 801.

As per RBI GUIDELINE CIRCULAR NO - RBI/[protected]/100 BOD.FSD.BC.23/24.01.011/2008-09 I should know why it got rejected without any reason.

Please let me know on next things and how these can be sorted out as this is some thing not fair.

Hoping for your positive reply soon.

Thanks

Jun 7, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Apr 04, 2018

HDFC Bank Customer Care's response Dear Customer,

we observe that we have responded to your e-mail on April 03 2018, 05:27 PM. For further clarification reply to the email received. The reference number for this interaction is[protected].

-Manoj
HDFC Bank Customer Assistance

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Address: Bangalore, Karnataka, 560005

Cancellation of one assist membership
I am a hdfc bank credit card holder. The bank has debited rs. 1899/- from my credit card number ending with 0663 on date:26/03/2018. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of rs.1899/-

Oneassist relationship number : 4034252
Name :- nadakuditi venkata harika
Plan name :- enhanced wa privilege single plan
Mobile no. :- [protected]
Credit card number ending :- 0663

HDFC Bank customer support has been notified about the posted complaint.

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OneAssist Consumer Solutions Customer Care

from Mumbai, Maharashtra

Apr 3, 2018

"Dear Customer

Greetings from OneAssist...!

We deeply regret the inconvenience cause to you. As per your request, we have cancelled your plan vide service request No. 3048395 & the refund will get processed in 7 working days.

Should you require any further assistance, please reach us at [protected]@oneassist.in or[protected].

Regards

Sagar

(Team OneAssist)
"

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Dc iss fee charge has been done in my account for two times, without any intimation the charges has been debited from account. Kindly confirm without any intimation or any messages how could my amount will be deducted. The two times charges deducted from my account in a same month[6 mar, 28 mar 2018]. Give me a brief explanation or kindly refund my amount as soon as possible.
Customer id [74494257]

May 5, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Apr 03, 2018

HDFC Bank Customer Care's response Dear Customer,

We have checked our records and confirm that said charges are charged towards Debit Card annual fees. You may visit the following URL to access information for the complete information about fees and charges https://www.hdfcbank.com/personal/hnw/preferred-banking?id=gts8misp&path=preferred-banking

-Manoj
HDFC Bank Customer Assistance

Apr 03, 2018

Updated by ramkumar05 Rs.350/- Per annum. Are you cheating?
Then, What is the procedure to close debit card?

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ramkumar05

from Hyderabad, Telangana

Apr 3, 2018

Rs.350/- Per annum. Are you cheating?
Then, What is the procedure to close debit card?

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Address: Mumbai City, Maharashtra, 400092

Website: Hdfc credit card

Hello
I m using hdfc credit card and first my due was 2479 which i paid through credit card... After that i used amount of 265+ 770+ 1680 = 2715 but my unbilled amount its showing me 3400 so just tell me where is this 700 extra for wht i m paying before month i have cleared all the dues if i m not getting deducted this amount i will not pay 2715 also now

May 17, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Apr 02, 2018

HDFC Bank Customer Care's response Dear Customer,

I request you to share your Card No., charged details and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

-Anay
HDFC Bank Customer Assistance

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Cancellation of one assist membership
I am an hdfc bank credit card holder. The bank set a renewal of rs. 1799/- from my credit card number ending with 3071 without my concern on a date:18/05/2018. I am not interested in this service and don't want this membership anymore. Please cancel my membership.

Oneassist relationship number: 1927238
Name: amarnath mullapudi

HDFC Bank Complaints & Reviews

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HDFC Bank reviews & complaints page 986

complaint against gps refund

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regarding wrong information update in my cibil

emi rtn charges

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imps

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transaction failed but amount deducted from my hdfc account

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adhoc stmt charges deducted

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flight ticket refund

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lost hdfc food plus card, please block and reissue the card

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cash not received from hdfc bank atm

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cancel the one assist membership

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credit card

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cash back related

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credit card fraud

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one assist plan cancellation and refund

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payzapp kyc

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credit card application rejected

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cancellation of one assist membership

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hdfc bank dc iss fee charge has been done in my account for two times

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payment issue

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oneassist membership

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