| Address: New Delhi, Delhi, 110019 |
For last two months, a certain loan amount is being deducted from my account (corresponding to client number[protected] and my balance became was becoming negative at the beginning of the month. Now, I thought, those amounts are being deducted for the loan account. Hence, I need not to pay it again. Like this month, a loan of 5980.00 was deducted from my account and made my balance negative (around -2842 or something). Now, today, my salary was credited. I checked. Now, the amount should be like x-2842 (due to 2842 negative balance and x being the amount credited to my account). However, I checked and it was around 10000 less. I checked balance details and around 10000 is hold balance. Please check immediately and revert the necessary amount back immediately. I also dont understand the concept of hold balance very well
HDFC Bank customer support has been notified about the posted complaint.