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HDFC Bank Complaints & Reviews

2.9
Updated: Dec 16, 2025
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A
Ankit Gupta13
from Delhi, Delhi
Apr 12, 2018
Resolved
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Resolved

Address: 110094
Website: HDFC Life Insurance

From last week i am getting call continuously from number ([protected]) and she says that she is calling from hdfc life mumbai head office and wants to make old policy settlement. She is demanding some verification related documents and cheque of rs.25500/-.
Why should i pay to get my own amount.
They are calling me again & again from different numbers.
When i talk to hdfc life customer care, they told me that for your own amount you no need to pay any amount/cheque.
When i asked them to share details on my email id, so they denied that is not their policy.
May 13, 2018
Complaint marked as Resolved 
HDFC Life customer support has been notified about the posted complaint.
Verified Support
Apr 12, 2018
HDFC Life Customer Care's response
Hi, kindly do not act on any such calls received by you on the name of HDFC Life or IRDAI. Further, for us to have the details investigated, kindly write to us at [protected]@hdfclife.com from registered Id.
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    N
    Nivethaa Periyasamy
    from Chennai, Tamil Nadu
    Apr 12, 2018
    Resolved
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    Resolved

    Hi hdfc,
    Your deducted rs531 and rs 354 from my account. What is this amb chrg incl gst for feb 2018 & mar 2018 mir[protected]? Why can't you people information about this deduction about this to me? This made me felt wrong about your service. How can you deduct variable money for 2 months?
    I want to know the reason for this deduction and my money to be deducted back.
    May 14, 2018
    Complaint marked as Resolved 
    HDFC Bank customer support has been notified about the posted complaint.
    Verified Support
    Apr 12, 2018
    HDFC Bank Customer Care's response
    Dear Customer,

    Let me share this with the concerned team and get back to you.

    -Manoj
    HDFC Bank Customer Assistance
    Verified Support
    Apr 13, 2018
    HDFC Bank Customer Care's response
    Dear Customer,

    The special facilities offered on the Salary Account is pursuant to the arrangement between the employer / company and the Bank. These benefits are extended by virtue of your employment in the organization, on whose request the account is opened with the bank and subject to regular salary credit. In the event of no salary credits in the Salary Account for any continuous three months, the Bank reserves the right to change the status of Salary Account to Savings Regular Account without any intimation to the account holder/me and the Terms & Conditions as applicable to the HDFC Bank Savings Regular Account shall apply to this account from the date of change of status. The Terms & Conditions and features applicable to Savings Regular Account are published on the website of the Bank. Please visit: http://www.hdfcbank.com/common/hdfcbank_tnc.htm (For Terms & Conditions) http://www.hdfcbank.com/personal/product/productdetails/regular-savings-account/gts8mio3 (On charges applicable for the Regular Savings Account).

    -Manoj
    HDFC Bank Customer Assistance
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      S
      Shakki Purayil
      Apr 12, 2018
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      Address: Kannur, Kerala, 670561

      Dear

      My name is muhammed shakkeel,
      My policy number is[protected].
      Last issue date is 04/10/2017
      I got twice messages from your company regarding cancellation of my insurance coverage for my vehicle which is mentioned above.
      When i went to (Apco hyundai kannur, kerala) they told me that my vehicle is claimed, which was not even met with any accident. So when i asked them the report of claim, they doesn't have any documents. They just told me to complaint on your website regarding this matter.

      Please solve the situation as soon as possible. Otherwise pay my money back.
      HDFC ERGO General Insurance customer support has been notified about the posted complaint.
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        K
        Kamlaben T Bhanushai
        from Surat, Gujarat
        Apr 11, 2018
        Resolved
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        Resolved

        Dc iss fee charge has been done in my account without any intimation the charges has been debited from account. Kindly confirm without any intimation or any messages how could my amount will be deducted give me a brief explanation or kindly refund my amount as soon as possible. Its not notified by me any message or call. Its very disgusting service i face from hdfc bank.
        May 20, 2018
        Complaint marked as Resolved 
        HDFC Bank customer support has been notified about the posted complaint.
        Verified Support
        Apr 17, 2018
        HDFC Bank Customer Care's response
        Dear Customer,

        We have taken up the matter with concerned team and will respond to you on your registered email id within 5 working days.

        -Manoj
        HDFC Bank Customer Assistance
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          T
          Tarunaroo
          from Agra, Uttar Pradesh
          Apr 11, 2018
          Resolved
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          Address: Dehradun, Uttarakhand, 248001

          This is in reference to my salary account. I applied for new salary account on 06/04/2018. As per the commitment of the representative of hdfc rajpur road dehradun, that account will be activated by today ie (06/04/2018) it self. I didn’t get any welcome sms or mail etc from hdfc for next 2 days. I called that representative mr ishwar on 09/04/2018 and asked him regarding this he said that for activation it takes 3-4 days and i said it’s already 4 days he asked me to wait and assured me that my cards and every things (Phone banking and net banking) is working and he said not to worry in this context. Now when i m trying to go through my service none of it is going through. I again called him he said it takes 6-7 days.

          Pls look into it.. As defecency of services from hdfc and not at all expected from a such a big bank.

          Devika
          Acc no : given by ishwar [protected]
          May 20, 2018
          Complaint marked as Resolved 
          HDFC Bank customer support has been notified about the posted complaint.
          Verified Support
          Apr 13, 2018
          HDFC Bank Customer Care's response
          Dear Customer,

          We understand that our branch official has contacted you and addressed your query. Your account has been activated.

          -Manoj
          HDFC Bank Customer Assistance
          Being a salaried employee I have to meet my expences on my salary only . Delay in my schedule payments and all
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            N
            Nithin mAliyattil
            from Chennai, Tamil Nadu
            Apr 11, 2018
            Resolved
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            Resolved

            Address: Chennai, Tamil Nadu, 600094

            Dear Sir/Madam,

            Am deposited 5000 rs in payzapp app am unable to withraw cash in that app while transfering the cash to my bank account, while transfering KYC update, am trying to update my addhar no in there i cant please help to sort out the issue on priority basis

            Regards
            Nithin.M
            Mob [protected]
            +1 photos
            May 29, 2018
            Complaint marked as Resolved 
            HDFC Bank customer support has been notified about the posted complaint.
            Verified Support
            Apr 18, 2018
            HDFC Bank Customer Care's response
            Dear Customer,

            Your number 98xxxx0145 is a Minimum KYC customer and the wallet limit is Rs.10, 000/- per month & can utilize the money for Merchant transactions. Kindly request you to go ahead and update the aadhar details to upgrade the wallet to Full KYC and enhance the wallet limit, post which the customer will be able to do send money/bank transfer. Kindly find the below steps to update the Aadhaar: 1. Login to PayZapp>>Home Page>>Select update KYC in the running offer banner.

            Anay,
            HDFC Bank Customer Assistance
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              D
              Deepak628
              from Lalganj, Bihar
              Apr 11, 2018
              Resolved
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              Resolved

              Address: Patna, Bihar, 800007

              I applied hdfc credit card ref no [protected]eb i have also a hdfc saving account my civil score is very good after all process why my credit card application get disapproved they dont show reasion of disapproval why i have right to know the reasion of disapproval hdfc credit card dep have to show reasion of disapproval as i feel my civil get damage by application and harassment of days during process period so its soft request to you share reasion of rejection otherwise i have to move for grivance and rbi
              Deepak kr gupta
              Apr 25, 2018
              Complaint marked as Resolved 
              Step by step Approaching grivance nodal then my case is resolved thank you why not hdfc redolve cases in primary stage its ok in my case i am happy with upper lable service Thank you
              HDFC Bank customer support has been notified about the posted complaint.
              Verified Support
              Apr 12, 2018
              HDFC Bank Customer Care's response
              Dear Customer,

              We have taken note of your comments expressed with regard to your credit card and the same is being reviewed as appropriate. You may look forward to receive a response to your e-mail id in 3 working days.The reference number for this interaction is[protected].

              -Manoj
              HDFC Bank Customer Assistance
              Verified Support
              Apr 12, 2018
              HDFC Bank Customer Care's response
              Dear Customer,

              We have taken note of your comments expressed with regard to your credit card and the same is being reviewed as appropriate. You may look forward to receive a response to your e-mail id in 3 working days.The reference number for this interaction is[protected].

              -Manoj
              HDFC Bank Customer Assistance
              Apr 16, 2018
              Updated by Deepak628
              How many 3 days you need to revert if you are unable to give right revert express here i marked this complain as solved
              Apr 25, 2018
              Updated by Deepak628
              Thanks to resolve my case by grivance nodal
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                P
                PRAKASHCHANDNANI
                from Chennai, Tamil Nadu
                Apr 11, 2018
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                Address: 302004

                Dear Sir/Madam

                Please note that myself (SHANTA C CHANDNANI) CID NO. 2272 8366 and my daughter (KAVITA CHANDNANI) CID NO. 2272 8366 were both IMPERIA CUSTOMERS
                Our RM Ms Pragya Khandelwal informed us in that after 31st Dec'17 we will not be Imperia Customer and we need to maintain minimum required balance of INR10, 000/-
                in both account.

                For same we got e mail from your side too.

                As your fixed deposit rates are quite lower than other competative banks, so we decided not to keep fixed deposit with you and according to banks RM Pragya Khandelwal's
                advice, we deposit minimum balance more than 10, 000/- in each account, as required minimum account balance being no more imperia customers.

                We found in Feb'17 that you deducted an amount of INR708 for non maintenance charges and we immediately visited the bank branch in Jaipur and than contacted
                Mr Vinod Bakhtani, who informed us that our saving account is not normal account and minimum requirement is INR25, 000, so due to Ms Praghya Khandelwal's mistake
                he assured that Jan'18 deduction will be refunded back to our account.

                Please note you supposed to return back full amount of INR708 but we only got INR600 and its not our mistake, as its your bank's representative fault to give us wrong
                information.

                So in January'2018, we gave written application to Bank branch to change our account status to be regular saving, which require only Inr10, 000 as minimum balance
                requirement, which we always kept in our account.

                To our surprise, I found that on 8th APR'18 your bank deducted INR708 + INR708 from both account for non maintenance charges.

                What the ### problem is with your B A N K ?

                Are you people dacoits or what ?

                Now please note that with immediate effect, refund back deduction of INR108 (JAN) INR 708(FEB) INR708 (MAR) to my account immediately or I am going to escalate this matter
                Reserve Bank of India / Consumer Court and Social media (Face book) that how your bank is fooling customers and stealing our hard earned money.

                I need your positive reply in coming 3 days and its our clear instructions that we have writtenly given to bank to change our account to be Regular Saving Account, which only require Inr10, 000 as minimum balance and if from now on you gonna touch our money, we gonna sue you in court for our loss of money / time and mental peace.

                Once you return back this amount, just closed down our account, as we don't want to keep banking relations with your "F...ing Bank"

                No regards

                Shanta C Chandnani[protected]
                Kavita Chandnani[protected]
                HDFC Bank customer support has been notified about the posted complaint.
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                  A
                  anildit88
                  from Noida, Uttar Pradesh
                  Apr 11, 2018
                  Resolved
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                  Resolved

                  I anil kumar singh, availed personal loan amount of rs 600, 000/- and an amount of rs. 5, 86, 461/- was disbursed in my sbi account on 16.07.2016. However, till date i have not received the welcome letter and payment schedule from the bank. Since., i urgently need the same for official purpose, therefore, it is requested to kindly provide me the same on my e-mail id. My loan account number is 40791861.
                  May 14, 2018
                  Complaint marked as Resolved 
                  HDFC Bank customer support has been notified about the posted complaint.
                  Verified Support
                  Apr 13, 2018
                  HDFC Bank Customer Care's response
                  Dear Customer,

                  On receipt of your Post, We had attempted to contact you at the numbers recorded with us. However, we regret to note that our attempts to reach you, did not meet with success. We request you to provide us your latest contact numbers and the convenient time to enable us do the needful and assist you further in this regard. Please feel free to write to us at: [protected]@hdfcbank.com for any further assistance/clarification and we shall be glad to assist you.

                  -Manoj
                  HDFC Bank Customer Assistance
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                    A
                    Ashwin Pise
                    from Pune, Maharashtra
                    Apr 11, 2018
                    Resolved
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                    Resolved

                    Address: Mumbai City, Maharashtra, 400063

                    I am hdfc bank customer for more than 15 years, last year my personal banker offered hdfc regalia credit card, she didn't mention anything about renewable charges but now in my current bill i got this renewable fees (2500n+ 450 gst) charged. I tried to check with my personal banker and also with phone banking customer care but it was of no use.in fact phone banker executive raised a request to revert back this charges but it was rejected.
                    May 12, 2018
                    Complaint marked as Resolved 
                    HDFC Bank customer support has been notified about the posted complaint.
                    Verified Support
                    Apr 11, 2018
                    HDFC Bank Customer Care's response
                    Dear Customer,

                    I request you to share your complete issue, card no. and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

                    -Manoj
                    HDFC Bank Customer Assistance
                    Apr 13, 2018
                    Updated by Ashwin Pise
                    Hi Manoj,

                    I have sent a mail to [protected]@hdfcbank.com on 11th April, but didnt receive any communication from them, apart from acknowledge receipt.

                    Thanks,
                    Ashwin
                    I had tried to pay through Tmw app through preaid debit card of payzaap for Rs.9814/- on 04.04.18.. Amount has not reached to Tmw wallet shows unsuccessfully, but amount deducted from payzaap wallet. I have also send mail but money has not been reversed yet. Please examine and solve the issue.
                    Hi Manoj,

                    I have sent a mail to [protected]@hdfcbank.com on 11th April, but didnt receive any communication from them, apart from acknowledge receipt.

                    Thanks,
                    Ashwin
                    10 days lapsed no any action
                    I had been successfuly load money with my sbi credit card ending 5481 for Rs. 9800/- on 04.04.18 at 0856 am vide transaction I.d .[protected]we84kd5. Then I had tried to load money in Tmw wallet through payzaap debit card ending 1915 for Rs.9814/- vide Tmw transaction I.d No.[protected] on 04.04.18 at 09.31am. Tmw wallet shows failed vide the said transaction I.d. But amount Rs.9814/- has been deducted from my payzaap wallet vide transaction I.d no.28941153 on 04.04.18 at 09.31 shows success, sale at recharge ccavenue Mumbai with no transaction description. Since 9 days lapsed no amount refunded either by payzaap wallet or by tmw wallet till date. Please examine. Take up the matter with ccavenue and give justice please.
                    After getting 12 days business with my money payzaap reversed my money on 13th day. Malicious intention by payzaap.
                    Just doing business from unsuccessful transaction money of customer for 12 working days. Ombudsmen should take immediate action on Payzap.
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                      P
                      Prem91
                      from Bengaluru, Karnataka
                      Apr 11, 2018
                      Resolved
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                      Address: 560068

                      I applied and got a new credit card in hdfc bank. After six days ₹900 debit as (Hegic-crdt shld & fl cvr) in my credit card account statement.
                      I am not interested in that type of policy or coverage.
                      How can i clear this type of debits. Also i request them not to do in future transaction. So please remove this unwanted description in my credit card account statementand make immediate refund as quick as possible.
                      May 18, 2018
                      Complaint marked as Resolved 
                      HDFC Bank customer support has been notified about the posted complaint.
                      Verified Support
                      Apr 11, 2018
                      HDFC Bank Customer Care's response
                      Dear Customer,

                      I request you to share your Card No., charged details and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

                      -Anay
                      HDFC Bank Customer Assistance
                      2 months deduct you how to deduct you 708 its not 1rs r 2 rs not only its amount 708. One months 2 times deduct. How to using ur bank account this is very bad

                      hdfc bank 900 debit as (hegic-crdt shld & fl cvr) in my credit card - Comment #3066295 - Image #0
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                        P
                        PRIYANKA KANDASAMY
                        from Bengaluru, Karnataka
                        Apr 11, 2018
                        Resolved
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                        Resolved

                        Address: 560100

                        Hdfc bank has deducted rs. 472.00 from my salary account on 7th-april-2018 for ". Ach debit return charges" for which i have not even received any intimation through email or sms from the bank before deductions.

                        I have been trying to call hdfc customer care from 2 days and they just keep me in hold and do not respond. Once a customer care person attended my call and asked me for my debit card number and pin, for which i refused. She simply told me to hold and did not get back to call.

                        I have also dropped a mail to "[protected]@hdfc.com", but they did not respond at all.
                        Please do needful in getting my money back, as soon as possible.
                        May 13, 2018
                        Complaint marked as Resolved 
                        HDFC Bank customer support has been notified about the posted complaint.
                        Verified Support
                        Apr 12, 2018
                        HDFC Bank Customer Care's response
                        Dear Customer,

                        We are working on your concern vide Ref ID:[protected] and will revert to you within 4 working days.

                        Anay,
                        HDFC Customer Service Assistance.
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                          A
                          Anit Varghese
                          from Bengaluru, Karnataka
                          Apr 11, 2018
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                          Website: www.oneassist.in

                          I am a hdfc bank credit card holder. The bank has auto debited rs. 1399/- from my credit card number ending with 0605 without my concern on date:04/04/2018 i am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of rs.1399/-.

                          One assist relationship number : 835408
                          Plan name: power individual
                          Name :- anit varghese
                          Credit card number ending :- 0605
                          +1 photos
                          HDFC Bank customer support has been notified about the posted complaint.
                          Dear Anit,

                          Greetings from OneAssist...!

                          We deeply regret for the inconvenience caused to you.

                          As per your request, plan has been cancelled vide Service Request number 3076768 and the refund has been initiated. It will be credited to your bank/card account in 7 working days.

                          Should you require any further assistance, please reach us at [protected]@oneassist.in or[protected].

                          Regards,

                          Brij

                          Team OneAssist.
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                            G
                            GroverNancy
                            from Delhi, Delhi
                            Apr 11, 2018
                            Resolved
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                            Resolved

                            Address: New Delhi, Delhi
                            Website: HDFC BANK

                            This is to inform you that i nancy grover have two accounts with hdfc bank under the same customer id. Below are the details for the same:
                            Customer id[protected]
                            1st a/c no.- [protected] (Salary account)
                            2nd a/c no.- [protected] (Women's saving account)
                            I would like to draw your attention towards the issues i have been facing with hdfc bank as well as the bank officials and expect the best possible resolution from your end. Below mentioned are the issues and request you to kindly look into the matter:

                            1. The bank has charged me with the non maintenance charges on my salary account i. E [protected] being at zero balance which is not acceptable. Request you to get me waiver of those charges.

                            2. The second account i have i. E [protected] with kalkaji branch was opened by the bank officials with all false commitments. I was told that the account will be zero balance but the account was opened with rs.10000/- min balance requirement under some women's saving account scheme. When i asked them to close the account within the same month they made me fill the account closing form saying that they will close it at their end but didn't give me any acknowledgement saying that the server is down and can't provide the acknowledgement for the same. But after few months i got the message saying the account is not yet closed and is being charged on non maintenance. According to rbi rule the bank cannot charge me with non maintenance if my account is left at zero balance that too when i have already filled the account closing form and given it to the bank officials.

                            3. Also the behavior of the manager at hdfc bank kalkaji branch is so rude when i explained my problem to her and nobody there entertained my request. The behavior of the bank officials is very rude and unprofessional.

                            Request you to please get me rid of those unnecessary charges and help me close this issue asap. I need to close both the accounts.
                            May 29, 2018
                            Complaint marked as Resolved 
                            HDFC Bank customer support has been notified about the posted complaint.
                            Verified Support
                            Apr 12, 2018
                            HDFC Bank Customer Care's response
                            Dear Customer,

                            We understand that you have also raised your concerns at the office of the Senior Management vide Reference Number[protected] and you will receive a response from them to your e-mail ID. Your association is greatly valued by the Bank and will spare no efforts to resolve the matter quickly. Looking forward to your patience and cooperation in the interim.

                            Anay,
                            HDFC Customer Service Assistance.
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                              D
                              dipana
                              from Kolkata, West Bengal
                              Apr 11, 2018
                              Resolved
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                              Resolved

                              Address: Kolkata, West Bengal, 700150
                              Website: www.hdfccreditcard.com

                              I have a credit card on hdfc bank and that was lost previously but while i was
                              Complaining from hdfc customer care they were blocked my credit card and issue
                              Another credit card with out my permission and which issue card not given me by
                              Physically inspite of they were taken interest above 40% against this card in every
                              Month that is not possible for me to pay the amount because i am job less at the moment.
                              Therefore hdfc recovery agent was come in my house and i was also said them that i want to
                              Settle the amount by my pf balance and request them to provide the bank statement because
                              I have not sufficient circumstances to pay the whole amount if they are given me 100% subsidy against the interest then i can pay the principal amount in one time but they are not agreed and
                              They have not tried to further contact and presently their advocate mailed me that pay the hole amount with in seven days other wise they will be taken legal action against me. They are harrasing me by mail that is fallen bad effect to survive me.
                              May 12, 2018
                              Complaint marked as Resolved 
                              HDFC Bank customer support has been notified about the posted complaint.
                              Verified Support
                              Apr 11, 2018
                              HDFC Bank Customer Care's response
                              Dear Customer,

                              I request you to share your Card No. and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

                              -Manoj
                              HDFC Bank Customer Assistance
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                                J
                                Jegan Srv
                                from Kurinjippadi, Tamil Nadu
                                Apr 11, 2018
                                Resolved
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                                Resolved

                                Dear hdfc team,
                                I have applied for hdfc credit card. Verification done at office as well as residential address. I submitted all necessary documents. But disapproved is the status i got after 4 working days. I tried calling customer care but no reason was given. Why was it disapproved when i have given all needed documents? This is my reference number
                                [protected]s4
                                May 19, 2018
                                Complaint marked as Resolved 
                                HDFC Bank customer support has been notified about the posted complaint.
                                Verified Support
                                Apr 11, 2018
                                HDFC Bank Customer Care's response
                                Dear Customer,

                                We have reviewed your comments expressed and wish to inform you that as you are aware that verification process constitutes an important leg in application approval process. Hence, to enable us further review your application, we request you to forward the residence declaration form available in the below-mentioned link for confirmation of your residence address (along with the address landmark). https://www.hdfcbank.com/assets/pdf/RCA_Residence_delcaration.pdf We request you to send the duly filled/signed form to the below-mentioned address to enable us to assist you in this regard. HDFC Bank Cards Division PO BOX # 8654 Thiruvanmiyur PO Chennai 600 041.

                                -Anay
                                HDFC Bank Customer Assistance
                                Apr 12, 2018
                                Updated by Jegan Srv
                                The link that you have sent me is throwing 404 file not found error.
                                Apr 12, 2018
                                Updated by Jegan Srv
                                FYI, the residential address is already been verified from your side.
                                Apr 12, 2018
                                Updated by Jegan Srv
                                Please explain me why I should send this kind of form when all verification is already done.
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                                  M
                                  Maheshbabums
                                  from Chennai, Tamil Nadu
                                  Apr 11, 2018
                                  Resolved
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                                  Resolved

                                  Address: 600024
                                  Website: www.hdfc.com

                                  W. R. T. File no.[protected], hdfc ltd kodambakkam, my disbursement cheque was ready on 27 march 2018.
                                  I heard from hdfc ltd that cheque from march 27, 2018 will not be valid if the registration happens on month april 2018.

                                  To confirm this i wrote a mail to hdfc people on 28 march 2018 and also spoke to anand raj and madhivanan and one insurance officer but i haven’t received any reply. Then i wrote a mail on 2nd of april and again spoke to madhivanan, no reply again.

                                  On 4th of april i called madhivanan to know the status of the disbursement and then he says that if i didn’t sign disbursement the rate of interest will increase.

                                  Then on 6th of april i went to bank to sign the disbursment there i came to know that the rate of interest is changed from a 8.4% to 8.6%.

                                  Hdfc said loan rate got increased from 8.4 to 8.6 on 4th of april.

                                  If the bank had replied to all my calls and mails i would have signed the disbursement on march itself or april 1st or 2nd.

                                  Hdfc ltd is the complete responsible for my sufferings. There was no proper answer about this from hdfc ltd side.

                                  Need answer for my sufferings.
                                  May 27, 2018
                                  Complaint marked as Resolved 
                                  HDFC Bank customer support has been notified about the posted complaint.
                                  Verified Support
                                  Apr 13, 2018
                                  HDFC Bank Customer Care's response
                                  Dear Mahesh,

                                  Thank you for writing to us with your feedback. It remains our priority to redress your concerns. We would request you to post the details of your concern at http://bit.ly/1GG54RP to help us address the same effectively.

                                  Regards,
                                  Team HDFC Home Loans
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                                    A
                                    ammusalem
                                    from Kurinjippadi, Tamil Nadu
                                    Apr 11, 2018
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                                    Payzapp sent many messages (Rs100 cashback will be credited for kyc completion)& forced me to complete kyc. So i completed kyc on 28feb18. Till now 100rs cashback was not credited. Also i did bigbasket transaction using promocode "bingo" on 28thfeb18. Till now no cashback credited for bigbasket transaction. I sent 5times mail to their customer care regarding both cashback. Also i tried to contact them by phone more than 100times. Not able to contact. The phone no is always busy. Now more than 40days over. Till now i didn't get 100rs cashback for kyc completion and also 250rs for bigbasket transaction.in the name of offer, payzapp is cheating their customers. Payzapp customer care is worlds worst customer service not attending customers complaint more than 40days. I feel shame to to be the customer of payzapp.
                                    HDFC Bank customer support has been notified about the posted complaint.
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                                      Poorvi Porwal
                                      Apr 11, 2018
                                      Resolved
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                                      Hi my name is poorvi porwal and my account number is [protected]
                                      I have applied to join my husband as a joint account holder in my hdfc bank account but it's 2 months now and my husband has not joined as a joint account holder. I have enquired within the branch sec 15 vasundhra ghaziabad so many times but they are not able to tell me the exact reason that why this not has been done yet.

                                      Please look into this matter and help me to get it done.

                                      Regards
                                      Poorvi porwal
                                      [protected]
                                      May 26, 2018
                                      Complaint marked as Resolved 
                                      HDFC Bank customer support has been notified about the posted complaint.
                                      Verified Support
                                      Apr 16, 2018
                                      HDFC Bank Customer Care's response
                                      Dear Customer,

                                      Our branch official has made multiple attempts to contact you, however, could not get through. Our branch official has written to you on your registered email id. Please revert to him with alternate contact details for further assistance

                                      -Bejoy
                                      HDFC Bank Customer Assistance
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                                        Nihal439
                                        from Coimbatore, Tamil Nadu
                                        Apr 10, 2018
                                        Resolved
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                                        Resolved

                                        Address: Hyderabad, Andhra Pradesh, 500018

                                        Today i got money from my brother from payzaap and i have to send money to another people urgently, but it always asks to update kyc, but i didn't see any update option. I tried to call customer support they don't even respond to my call and i waited 15 min on line but they answer me yet. To update my upi it's took more than half day.

                                        I don't recommend this waste and fraud app to my friends and relative because of money was urgent to me but they don't care about the customers.

                                        If the people don't respond this complement i will raise a complaint on consumer court.

                                        Please help me.
                                        Apr 12, 2018
                                        Complaint marked as Resolved 
                                        They don't even respond to my email, but my money at payzapp was moved to another app by myself.
                                        HDFC Bank customer support has been notified about the posted complaint.
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