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HDFC Bank Complaints & Reviews

2.9

Updated: May 26, 2026

Complaints 32952

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HDFC Bank reviews & complaints page 982

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Address: Ranchi, Jharkhand, 834001

On[protected] rs 2075.62 was charged and on[protected] rs 4718.82 was charged for some services which i do not want. These services have been pushed unethically. While i am not at all aware of the former, the latter has been forced upon me without letting me understand what it is. There was a phone call for verification and without my consent the service charges have been deducted from saving account linked to hdfc trading account. I spoke to the bank's executive (Md iqbal) located in my city on several dates (9th, 10th, 11th & 13th of april) and also contacted customer care on 13th but there was no positive response.

At another occasion on[protected] deduction of amount rs 177.00 was made which is totally baseless. The bank executives could not explain why this deduction have been made. Since the amount was less i ignored it.

Though i heard about these malpractices of hdfc bank from my friends i now find that this bank is one of the worst.

HDFC Securities customer support has been notified about the posted complaint.

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I

impact

from Delhi, Delhi

Jun 5, 2018

write their customercare desk - [protected]@hdfcsec.com to seek clarification on such debits from your account.

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Address: Jodhpur, Rajasthan

I applied for a HDFC DIners Club Card through HDFC agent : Kamlesh Tekwani ([protected]). He came to our office to sell credit cards.
Now I have received a Jetprivilege HDFC Bank Platinum Credit Card which is of no use for me.
When I contacted the agent about the wrong card received he just said this one is good. This is not a way to address your customers.

Application No : CC35539604
Application ref no : [protected]N9

The wrong card should be taken back & the card for which I originally applied for should be provided.

HDFC Bank customer support has been notified about the posted complaint.

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Address: Rangareddy, Andhra Pradesh, 500072

Hi,
You have deducted 708 and 531 rs from my account for march and feb 2018 as amb charges. How can you deduct the money with out providing any info. I’m not understanding what is this amb chrg incl gst for march 2018 & feb 2018. I

How can you deduct money for two months? With out informing and will remove my account from hdfc if you dont send me money asap.

May 18, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Apr 14, 2018

HDFC Bank Customer Care's response Dear Customer,

I request you to share your account details, registered contact details and the charges details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

-Bejoy
HDFC Bank Customer Assistance

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Address: New Delhi, Delhi, 110049

Dear sir /madam
Please concern my problem as my transaction failed but the amount was deducted.
I contact the jio customer care they told me that they haven't received the payment so unable to issue refund confirmation. Following information have been provided please refer and solve the problem:
A) bank transaction id :bv000008um3j
B) transaction is failed but amount is debited on[protected] : 20:02:30 of rs. 349 in mumbai at jpbppi
C) saving a/c no. [protected] hdfc bank lajpat nagar
D) name: babita rijal

Please credit back the amount.1

May 17, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Apr 13, 2018

Updated by Babita rijal Dear sir/ madam

Please concern my problem as i am providing following details to help in procedure

Date & time of recharge :[protected]:20:02:30Â Â

Mode of recharge : jiomoney

Amount of recharge :rs.349.00 in mumbai at jpbppi

Br id/ rv id/ bank transaction id : bv000008um3j

Account no : [protected] hdfc bank lajpat nagar
Name babita rijal

Amount is deducted from my bank account but not recharge is done.

Regards

Babita rijal

Verified Support

Apr 16, 2018

HDFC Bank Customer Care's response Dear Customer,

We are working on your concern vide Ref ID:[protected] and will revert to you within 7 working days.

-Anay
HDFC Bank Customer Assistance

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C

cctns bundi

from Delhi, Delhi

Sep 4, 2018

what is jpbppl

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Address: Raipur, Chhattisgarh, 492004

I have to complaint against your two officer mr. Vivek sanyal and vikram thakur.
My account was with your bank and i was'n agree to leave your bank i have given complete paper's two times for exceed my limit but they cant give such a positive responce that's why i leave hdfc bank.
Thats why i paid a high foreclosure charge.
I request to kindly reverse my charge and pls take action against that officer.
I have take over my account from s. B. I. To your bank every thing is good in your bank but your officer are not supportable and now i m banking with yes bank.

May 28, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Apr 17, 2018

HDFC Bank Customer Care's response Dear Customer,

We regret the inconvenience caused. Our team has made a note of your concerns and will contact you soon with an update on your issue within 3 working days on your register email ID.

-Bejoy
HDFC Bank Customer Assistance

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Address: Pune, Maharashtra

Every day i am getting 2 or more than that calls for personal loan from hdfc bank. I have my salary account with you. I have activated dnd as well on my number. I got frustrated because of this calls. Today i got a call from [protected] number. And he is abusing me. I am frustrated because of that.
Please do not call me for personal loan and credit card.

May 29, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Apr 17, 2018

HDFC Bank Customer Care's response Dear Customer,

We checked and wish to confirm that the mobile number [protected] does not belong to HDFC Bank. The registered telemarketers have been allocated 10 digit numbers of "140XXXXXXXX" number series for ease of identification. It is possible that the calls to you are in the nature of cold contacts by freelancers who acquire telecalling databases from other sources. If such contacts result in a business lead, the same could be then passed on to a Bank DSA (Direct Selling Associate) for fulfillment. In such situations, the cause of action lies exclusively with the affected parties who have the right to lodge a formal complaint with TRAI within 03 days of any violation similar to what you have experienced recently. As a corporate entity, our Bank is compliant with all directives, regulations, and laws of the land and we have set in place substantial controls over telemarketing activities. However, it is beyond the scope of our control or authority to identify such freelance agents and bring charges on them. Only the affected parties have the right to take up the matter by lodging a complaint to their telecom service provider so that the matter can be taken up as per the provisions of law.

-Bejoy
HDFC Bank Customer Assistance

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Address: 400705

Website: www.oneassist.in

Cancellation of One Assist Membership
I am a HDFC bank credit card holder . The bank has auto debited Rs. 2000/- from my credit card number ending with 823198 without my concern on date:31/04/2018. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of Rs.2000/-

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Address: 600029

Website: economictimes.indiatimes.com/wealth/ifsccode/bank-hdfc-bank,state-tamil-nadu,district-chennai,branch

Hi,

I had my esc bounce this month with hdfc bank, i had sufficient balance on the date of loan recursion. The bank failed to run the ecs.

Later my account had insufficient they ran the ecs on 7-11th of april.

I had call from one of the executive from hdfc who was very much speaking harassing and vulnerable words. He did not even feel bad to throw words inspit of me saying him to mind his word and i would raise complaint against him.

His name is siva
From branch: nelson manickam
Hdfc
Ph:[protected]

HDFC Bank customer support has been notified about the posted complaint.

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Address: Kapurthala, Punjab, 144626

Status
Disapproved
Remarks
A format of the copy of letter sent to you has been attached for your reference. Pls fulfill the requirement and respond to us for processing the application further. Thank you / i always get this type msg plzz help and solve my problem i request to you pzz plzz solve my problem i shall be very thankful for you for my help plzz

May 14, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Apr 13, 2018

HDFC Bank Customer Care's response Dear Customer,

Please share your Card Application No. with your contact info & the issue on [protected]@hdfcbank.com. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

Anay,
HDFC Customer Service Assistance.

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A

achhamybejoy

from Mumbai, Maharashtra

Apr 13, 2018

I have received hdfc credit card on 1st april 2018 and i visit hdfc atm to generate my pin but it dosn't active till the date .
please help me to get pin

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Address: 560083

For last so many years, I have been charged with amount ranging from 150 to 290 per quarter. I have never opened HDFC mutual fund. This is absolute shame on HDFC to charge me unfairly for so many years. Please ensure to reverse all that amount with interest. Regads Ramakrishna Taluri +[protected]

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Address: Thane, Maharashtra, 400602

Hi, i m mariabelsi marian nadar would like to bring it to your notice that i left my previous organisation in the month of august 2017 my salary account [protected] & customer id 27604542 is still active & converted to saving without any intimation. Pls close the same & it was not used by anyone also stop sending sms related. Regards, maria belsi

May 17, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Apr 13, 2018

HDFC Bank Customer Care's response Dear Customer,

We regret that we are unable to process the request for account closure received through PhoneBanking, NetBanking, e-mail, scanned or faxed copy for security and authentication purposes. Please submit the account closure form (available on www.hdfcbank.com> Forms Center> Personal Banking) along-with Extended KYC annexure ( available on www.hdfcbank.com> Forms Center > Personal Banking > Extended KYC Annexure ) at any of our nearest Bank branches. In case you are unable to visit the branch, you can send the account closure application to the branch by postal service or courier. Kindly visit the following URL to access information for the complete address details of our Branches: http://www.hdfcbank.com/personal/find-your-nearest/find-nearest-branch

-Manoj
HDFC Bank Customer Assistance

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S

Sivarama Pandian M

from Salem, Tamil Nadu

Apr 13, 2018

I have submitted my application for fasttag in HDFC bank. My reference number is HFR043218. But after submission till now, i did not get any update from bank.

There is no option in the same website to check the status as well.

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Address: Bangalore, Karnataka

I am a hdfc bank credit card holder. The bank has auto debited rs. 1799/- from my credit card number ending with 8159 without my concern on date:20/06/2017. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of rs.1799/-

Oneassist relationship number : 1080770
Name :- shashidhara a
Mobile no. :- [protected]
Credit card number ending :- 8159

HDFC Bank customer support has been notified about the posted complaint.

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Address: 560029

Every quarter i am charged rs 249 for isa charges.
I never used or aware of opening such an account.

When i opened demat account, without informing me they have opened isa account also. I was not aware of this and they started charging 249 every quarter. You can see several complaint on this online.

This is just loot. Nothing else.
I opened a demat account and closed it multiple times as they lost my
Closing form.

When i closed it they told me that, no charges will be there from now.
Even now they charge me on isa head. Please ask them to revert all the charges so far and close the account. I also asked them show the opening form to verify how this happened.

May 31, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Apr 16, 2018

HDFC Bank Customer Care's response Dear Customer,

Your email has been received vide ref id[protected]. Our team will respond to you in 4 working post investigation is completed.

Anay,
HDFC Customer Service Assistance.

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Address: Karnal, Haryana, 132001

Website: Hdfc

I am not able to recharge my fastag when i trying to recharge "ammount limit exceed" pop on screen. I am talking with customer care and they suggest me for email (Scan copies of aadhar card, rc and pan card). I do same on (9-4-18) but till date situation is same and customer care number is busy when i try to call from last two days. This is very disgusting.

Apr 14, 2018

Updated by arvindpawar17 I'm submitting my documents on (9-4-18) through email for kyc. But till date no solution. Fastag still not Recharge. I'm purchase Fastag for convenience but now it's hedeche.

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HDFC Bank Customer Care

from Mumbai, Maharashtra

Apr 15, 2018

Verified Support

Dear Customer,

Please email your query to hdfc.[protected]@sahaj.co.in or reach Fastag team directly at [protected] & [protected] for best assistance

-Bejoy
HDFC Bank Customer Assistance

V

vineeth naidu

from Kolkata, West Bengal

Apr 16, 2018

Same issue for me. Sent email to the customer care. I will wait and see if nothing happens from your side. I will file a complaint. I called the customer care for 100 times daily. without working i am taking this as my work daily and doing the same. What a service from HDFC.

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Address: New Delhi, Delhi, 110027

I have hdfc bank salary account but bank is debiting amc charges my account is showing in negative balance -1239
i complained before 1 month the he reversed the charges and again they are debited the charges frommy account

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Im using hdfc credit card for past 1 yr. On last oct'17 i received a call frm hdfc executive & he offer a plan regarding cc upgrade (Card limit increase & rewards points can be converted in money by 2x) & newcard ll delivered within 2 months. But not received.in jan'18 i call to customer care & asked about it, they answered that card has been returned to hdfc due to wrong address. But i didn't received any call frm delivery person during that time.
After that i have contacted regional manager regarding this issue. He answered me with in 2 days card ll be dispatch to me.
After that there is no response from hdfc rm. I tried to contact many times. But not able to reach...
My mobile no is [protected].

May 14, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Apr 13, 2018

HDFC Bank Customer Care's response Dear Customer,

We understand that you wish to enhance the credit limit assigned to your card account. In order to review your request, kindly send us a duly signed letter along with the documents to the below-mentioned address to enable us to review and update you accordingly. 1. Salaried - Attested copy of the latest 3 months payslips 2. Self Employed - Attested copy of the latest ITR ( Tax Return ) along with Computation of Income. We note that your credit card is delivered at your registered mailing address on 23/05/2017 to Ms. Gowthami ( Relationship /sister). We wish to inform that the Jet Air miles accumulated in the existing card is already transferred to your Jet flyer account. Hence we are unable to accommodate your request regarding cash back redemption. Through Courier: The Manager HDFC Bank Credit Cards, 8, Lattice Bridge Road, Thiruvanmiyur, Chennai - 600 041.

Anay,
HDFC Customer Service Assistance.

Apr 13, 2018

Updated by mano03 Credit limit was already increased on OCT' 2017 itself. i had no issue with this.

im asking for another offer that is Reward points conversion to money by 2X. HDFC representative told that ' New card will send to me. But i didn't received that till date.

HDFC executive, told me that if i want above 2 offers, i have to take a medical policy. So on HDFC executives assurance i taken a policy & im paid for that. But 1 Offer not given to me. ( 2X reward conversion)

Also now you are saying that my existing reward points are transferred to Jet flyer account. But i didn't inform any one to transfer. How it had been transferred without my approval. ??

For your information, as on Oct 2017, in my card, approx 5500 rewards points availed.

Apr 16, 2018

Updated by mano03 3 days... no response...??

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Address: 560048

Website: [email protected]

I have got a diners credit card through agent of hdfc bank on jan 2018 and started using the same.
I was very disappointed while swapping this card, in various malls, metro cash & carry, petrol pump and amway stores indira nagar, bangalore. It was unable to swap. Some times it works and some time it may not.
I request you kindly to replace my existing card with visa credit card so that,
I can utilize when ever i required.
For this i tacked to the customer care personnel and they suggested that, i should drop a complaint letter to hdfc bank. I did the same and dropped the letter to whitefield branch inside the shantiniketen building, bangalore on 6th april 2018, no response was received so far.
Please look into the matter and do the needful at the earliest.
Last four digit of my card is -0486

Thanks in advance,
Dr. Manoj kumar jha
+ 91 [protected]

May 18, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Apr 13, 2018

HDFC Bank Customer Care's response Dear Customer,

We note that you wish to replace your credit card hence we request you to contact our Phonebanking officers at[protected] in this regard.

Anay,
HDFC CUstomer Service Assistance.

Apr 14, 2018

Updated by Manojkumarjha To
The Credit Card Dept,
Please note that, before posting the above complaint at your Site I have contacted your customer care Phone banking officers and as per their suggestion I had dropped a complaint letter to your Whitefield branch inside the Shantiniketana Building (Bangalore) on 6th April 2018 and no response from HDFC Bank I received so far.

Hence, again approaching to customer care Phone banking officers is not a solution.

If you are replacing my credit card well and good or I am ready to return the same.

Thanks in advance.
Dr. Manoj Kumar Jha

Apr 20, 2018

Updated by Manojkumarjha No response received from HDFC Bank Credit Card Dept about my above concern.

I have got a SMS stating the reply was forwarded through mail id but no response so far.

Hope you will response at the earliest.
Thanks,
Dr. Jha

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K

Kanwaljit Singh Chopra

from Delhi, Delhi

Apr 13, 2018

INR 2940 paid to PSPCL being Electricity bill using my Net Banking account with HDFC bank and PayUmoney .
PayUmoney has acknowledged receipt of money on with ID[protected] on same day 11.04.2018 when the amount was debited from my account.

Kindly let me know when will PSPCL get the payments.

V

Veerasamy Nagarajan

Apr 13, 2018

I haven't signed for one assist mfee and I don't want that service. Please discontinue the service and refund the amount asap. I would like to know how it was added to my card without my knowledge and I haven't received any email confirmation of that service.

Please refund 2499 rupess

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Address: Pune, Maharashtra, 411014

Website: www.hdfcbank.com

Hi,

I had a hdfc salary bank account in 2010, when i left that company that account became a regular savings account. Neither i was been intimated to close the account & it was dormant/inactive for 8 years with no liabilities with the hdfc bank.

Now later when i opened up a salary account with hdfc bank, the dormant account got linked & they are charging me for not maintining the balance in the inactive account. I send them an account closure form to the pune, branch they recieved my form but havent acknowledged yet (20 days) now.

Due to this it restricts me to use the hdfc bank services & its show - ve balance charges for which i am no liable to pay. Henceforth i would request if you can resolve this matter & avoid any escalation from my side.

May 23, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Apr 13, 2018

HDFC Bank Customer Care's response Dear Customer,

I request you to share your issue, account no, charges detail and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

-Bejoy
HDFC Bank Customer Assistance

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Respected sir/m'am/support team

I have been your customer since 2006. I have home loan, my salary account and hdfc credit card.

I have been happy overall with the service provided except the worst experience i recently had with hdfcgastag.

When i tried to recharge my tag second time the error shown was blacklisted tag.
When i tried to contact the customer care at [protected] nobody picks up. I must have tried atleast 100 times in last one week and its really worst experience.

This is really bad experience. I am going get this infomation to all my friends through fb, twitter as well as to national highway authority and rbi.
This is the worst experience with hdfc bank and if not addressed i will definately move away from all hdfc products i am currently using.

Regards
Munish
[protected]
Vehicle no-pb12m5059

May 23, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Apr 16, 2018

HDFC Bank Customer Care's response Dear Customer,

We have checked, currently the wallet is freeze due to KYC reason and the issue is expected to get resolved by today. Since the wallet doesn't carry any balance TAG is showing as blacklisted as and when your recharge his wallet, TAG will be activated automatically.

-Manoj
HDFC Bank Customer Assistance

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Address: 560016

I m complaining about the atm machine at ramamoorthy nagar circle is not good. I withdraw the amount 6000. The amount debited from my account 6000. But it came out 5800. The balance 200 rupees shortage for me. So, kindly consider my problem and return back the amount please. For your reference. I ll sent the info:nfs*cash wdl*07. Please consider this issue to clear and then i want to get credit card from hdfc bank i didnt able to contact bank. So kindly contact my phone number:[protected]. I want raamamoorthy nagar branch (Bangalore)

May 28, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Apr 13, 2018

HDFC Bank Customer Care's response Dear Customer,

Please share your Account No./Customer ID with registered contact info & the issue on [protected]@hdfcbank.com. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

Anay,
HDFC Customer Service Assistance.

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