[Resolved]  HDFC Bank — negative balance

Address:Bangalore, Karnataka

Hi sir /mam
I was not using my account for one and half year since i left my job later i never used that account but after that when i logged into my netbanking to check the balance it was showing around negative balance of 7000 (Change), later i have visited the bank to waveoff but she told that she can only wave off 5000 and not more than that i said okay and i will continue using the account but later on the next day when i have deposited 18000 in total and they have deducted entire amount of 7000 telling that it is a deduction for non maintenance of balance, i don't understand what is that amount she waved off still dedicating balance from my account

Can you please consider this and do me the need full
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Jul 7, 2019
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Jun 05, 2019
HDFC Bank Customer Care's response
Dear Customer,

We understand that our Bank Official Ms. Dolly Das has contacted you and has emailed you on June 04, 2019 to address your queries and concerns. Please feel free to speak to Ms. Dolly Das on[protected] or Branch Manager Mr. Ajay SP on [protected] for any further clarification or assistance.

-Nadia
HDFC Bank Customer Assistance
Complaint comments 

Comments

I want my credit card renewal
naerendra dra's reply, Jun 3, 2019
I want my credit card renewal
HDFC employee called me repeatedly at afternoon when me and my kid was sleeping. When I denied to avail then she forwarded a vulgar message to me and also misbehave on phone. The phone number from which I got a call is [protected]. This would not be tolerated. Kindly see the attached message.

I have credit limit 35k and I also pay 50k and more then. But now I m tired i want settlementsI am ready to pay a small amount of money. At least six months I have no job...
I got the message saying 2000rs has been deducted due to one assist plan, but I didt requested to activate any membership for my account or to the credit card .

This is like cheating the customer and wantedly debiting money from the credit card.

Please take a action to refund my amount to the credit card.
Hi, I have settled the credit card account a few years back and now would like to close the account as so to improve by CIBIL ratings score. Please contact me at [protected] or [protected] to discuss the outstanding balance and proceed with the payment. My credit card number is [protected]

My email ID [protected]@gmail.com

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