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HDFC Bank Complaints & Reviews

2.9
Updated: Dec 16, 2025
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HDFC Bank reviews & complaints page 702

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M
Manasa Nandini
from Hyderabad, Telangana
Jun 7, 2019
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Address: Flatno.402, fourth floor, Sneha arcade, Rk Nagar, street no.1, malkajgiri, Hyderabad, Andhra Pradesh, 500047

Cus I'd 70505474...my closing balance is 2074 but showing available balance 1500 change. 500 rs put on hold...don't know the proper reason...consumer durable cus care no.always coming busy tone, not yet connecting.. need to know the reason and other connectable no. Of consumer durable customer care number..My humble request is ..plz keep the consumer durable loans contact number easily contactable to customers..we r facing problem..send me the contact number and also email address of consumer durable loans
HDFC Bank customer support has been notified about the posted complaint.
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    M
    mitu1911
    from Bhavnagar, Gujarat
    Jun 7, 2019
    Resolved
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    Resolved

    Address: Shankar Nagar, Near Old rampura, Mehsana, Gujarat, 384170

    My mother has hdfc bank's fix deposite.yesterday i ask to bank officer status of my fd when this will be mature.officer says me fix deposite was auto renewed on 4 th june.so i told him that i do not want auto renewed so officer was canceled fix deposite by my net banking.then i check my account balance but in that credited only 25000 around interest against 37000.and when i ask him for that so he tell your fix deposite mature on 22june..so i have loss of 12000 interest with in 15 days before mature date..
    Jun 14, 2019
    Complaint marked as Resolved 
    i have not received any call or responce yet by hdfc bank
    HDFC Bank customer support has been notified about the posted complaint.
    Verified Support
    Jun 07, 2019
    HDFC Bank Customer Care's response
    Dear Customer,

    We can help with that. Please write to [protected]@hdfcbank.com with your Account No. or Customer ID, along with the complete issue & registered contact details. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

    -Manoj
    HDFC Bank Customer Assistance
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      M
      MuraliRayakota
      Jun 7, 2019
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      Address: 600096

      Hi Sir

      I made a payment for the HDFC credit card in March and still Cibil is not updated with the current details as it still shows that i have to owe HDFC 50000 rupees. I am still using the credit card and making payments regularly now.
      Please let the CBIL know that i have payed the amount. My last four digits of the credit card is 9207. As i dont have the control number i am not able to update in CIBIL directly for dispute. Please do the needful.
      +1 photos
      HDFC Bank customer support has been notified about the posted complaint.
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        A
        ArG7
        from Ernakulam, Kerala
        Jun 7, 2019
        Resolved
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        Resolved

        Address: Thiruvananthapuram, Kerala, 695581

        I have paid my bill amount at 1 PM but autopay was generated before the payment was done by me and after returning the amount of autopay there was a return payment fee is deducted, HDFC bank only write the date not the time of payment should be done, So if I pay the amount and also pay the Return Fee what is benfitting me? So, please explain it me.
        Jul 8, 2019
        Complaint marked as Resolved 
        HDFC Bank customer support has been notified about the posted complaint.
        Verified Support
        Jun 07, 2019
        HDFC Bank Customer Care's response
        Dear Customer,

        Let us look into it for you. Please share your Account No./Card No. with registered contact info & the issue on [protected]@hdfcbank.com. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

        -Manoj
        HDFC Bank Customer Assistance
        Jun 08, 2019
        Updated by ArG7
        Sorry I don't see any reference No. Other than TTU[Protected], so if I send the mail without Ref No. will it be alright?
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          G
          Gurdeep.Singh1
          from Delhi, Delhi
          Jun 6, 2019
          Resolved
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          Resolved

          Address: New Delhi, Delhi

          Dear HDFC Team My name is Gurdeep Singh and I have applied a forex card from Bhikhaji kama place, when forex card exceutive his name is Ravish Jha, came and after understand about feature of card I told him I'll confirm later then he is saying I'm fool his behaviors is totally miss Behave, and when I told him I'll complain about your behaviors then he is saying you can do when he is going then he has also abusing, now I want to ask u is this right way if I have some doubts then how I can prefer to HDFC.my doesn't mean HDFC Bank is wrong bt some HDFC staff behaviors is very bad.
          Jul 8, 2019
          Complaint marked as Resolved 
          HDFC Bank customer support has been notified about the posted complaint.
          Verified Support
          Jun 07, 2019
          HDFC Bank Customer Care's response
          Dear Customer,

          I request you to share your account/customer Id and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

          -Manoj
          HDFC Bank Customer Assistance
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            R
            Razak Mohammad
            Jun 6, 2019
            Resolved
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            Resolved

            Address: 500061

            I am writing this complaint with huge frustration with the HDFC Bank collection people.

            I am the HDFC card customer since 10 years but due to some financial losses, I cannot continue the card. Therefore, I approached the bank and requested for settlement. While speaking with Collection manager on May 24, 2019 by visiting the branch at Secretariat, I was offered the settlement amount of 1, 30, 000/- with 2 options -
            1. Making minimum payment of 20K now and settlement in July 2019(This minimum amt 20K will be deducted from 130K).
            2. Settling the card now and making the 1st EMI now.

            I made a mistake of choosing the 1st option, based on my humble request I was told that they will look out for some concession to further reduce the remaining settlement amount of 1, 10, 000/- in July. To my surprise, I am now again being told that I have to pay 130K as settlement amount then the lien on my account will be removed.

            I'm really really frustrated now as they have collected 20K and also marked lien in my account. If something goes wrong with me, HDFC Bank is responsible as do not have a single penny for daily use. Please look into it and resolve the issue asap.

            Razak
            Card# [protected]
            Mob#[protected]
            Jul 8, 2019
            Complaint marked as Resolved 
            HDFC Bank customer support has been notified about the posted complaint.
            Verified Support
            Jun 07, 2019
            HDFC Bank Customer Care's response
            Dear Customer,

            We have reviewed your comments expressed and request you to contact our debt management executives at[protected]/49187504 for any queries in this regard.

            -Nadia
            HDFC Bank Customer Assistance
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              B
              biren1042
              from Guwahati, Assam
              Jun 6, 2019
              Resolved
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              Resolved

              Address: Chandmari, Guwahati, Assam

              I was availed a credit card facility from your bank on 06.01.2011. The card no was alloted to me as [protected]. But due to my medical treatment at Medanta Medicity, Gurgaon, New Delhi for a long time if medical certificate needed I will be submitted. At that time my wife compromise the bill amount with your executive on 31.08.2013. Now my cibil report shows that the credit card account already closed. So that kindly give me NOC against this account as because I am free from this liabilities.
              Yours faithfully

              Birendra Mohan Gogoi
              Assam Gramin Vikash Bank
              Chandmari, Guwahati 781003, Assam
              Ph: [protected]
              Jul 15, 2019
              Complaint marked as Resolved 
              HDFC Bank customer support has been notified about the posted complaint.
              Verified Support
              Jun 12, 2019
              HDFC Bank Customer Care's response
              Dear Customer,

              We are unable to trace the card number with the help of details shared in your post. We regret to assist you further in the absence of the credit card details. We request you to share the following details at [protected]@hdfcbank.com 1. Name as mentioned in the card account, 2. Contact number as updated in the card account 3. Registered e-mail address. 4. First and last four digits of your card number. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

              -Nadia
              HDFC Bank Customer Assistance
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                D
                Deepaksharmaa1990
                from Noida, Uttar Pradesh
                Jun 6, 2019
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                Address: Sohna road, Gurgaon, Gurgaon, Haryana, 122018

                Dear Team

                Currently my two consumer loan running with hdfc bank.

                For those emi is 5497& 3331

                But hdfc bank charging extra emi-5814 &3648

                Also charged 2800 rs for unknown reason.

                I need immediate support with call back from your side

                . Customer id[protected]
                Contact no-[protected]
                Name - deepak sharma

                317 & 317

                Extra charged on both emi.

                Last month also you charge 450 & 450 extra

                I want 900+634 =1534 rs back

                As I have received call from your side that is no charge taken by the hdfc

                Actual emi 3331 &5497

                But you are charging wrong
                HDFC Bank customer support has been notified about the posted complaint.
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                  K
                  kavitha kunal
                  from Bengaluru, Karnataka
                  Jun 6, 2019
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                  Address: 1019 2nd main 2nd stage M C layout, Vijaynagar, 560040

                  Dear Team,

                  Seriously dont know is these complaint taken seriously or not,
                  but still trying, Myself Kavitha HDFC credit card customer operating an account since 14 years, there was due of 43, 000 and I was hospitalized due to sever health issue.

                  when I recovered from my health status on my mobile I knew there was due of credit card payment, they have pt all amount 56000 over all and freezes my account without even my notice. when I transferred 9000 to clear minimum due and asked them to clear negative balance so that I can transfer funds from other bank and make payment, customer care executive Miss Dipika on 4 o clock call from [protected] spoke very rudely u can check the recording as if its not banks money its her own insulted and gave negative feedback and threatened to clear all amount at once and then use account.

                  I am claiming being a prestigious customer with transaction of 10 to 12 lakhs is this respect given and handled customer only for 60, 000 so much disrespectful.

                  I want justice and action to be taken from necessary division if this is true cell.
                  HDFC Bank customer support has been notified about the posted complaint.
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                    M
                    mack k
                    from Gurgaon, Haryana
                    Jun 6, 2019
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                    Address: 122017

                    I have applied for FASTAG RFID to HDFC Bank on 13 May 2019 for my vehicle - HR26BW3427 Swift Dzire Application ID - HFR140164. On 19 May 2019, I called your toll free number i.e.[protected] for the status of my application, they said you will get your FASTAG within 7 working days but i didn't received it. I called them again on 23 May 2019, they said please send us an email with the following details :
                    Application Number, HDFC Bank Customer ID, application Date, and registered mobile number on our email id - fastag.[protected]@insolutionsglobal.com

                    I provided them all the details required. After 1 or 2 days, I called them again for the status, they said you already have a fastag registered on the same contact number, please provide us an alternate number for the same, i provided them my alternate contact number.

                    On 28 May, i called again for the status, they said please share your Adhaar card and PAN card number on the same email id, i did. On the same day, i called again for the acknowledgment of my email whether they have received or not. They said, sir you are HDFC bank customer, you don't need to provide Adhaar and PAN card. So, i asked the lady, please tell me is there any other detail required from my side, she said No Sir, now we have everything, please wait for 7 days, you will receive your Fastag.

                    I called them today as well i.e.[protected], they said our backend team is on holiday, and also our portal is upgrading, i cannot help you with the status and i cannot do anything for you today, please call us tomorrow.

                    I am very much frustrated with your services.

                    Why everytime I have to call your toll free number to ask for any document or details required for my application. Why you cannot send us an email regarding the same.

                    I want my Fastag as soon as possible.
                    +1 photos
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                      R
                      rocknilesh
                      from Mumbai, Maharashtra
                      Jun 6, 2019
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                      Resolved

                      Address: Leta, Jalore, Rajasthan, 343001

                      The guard shahrukh and cashier bharat das of your bank are very annoying n totally indiscipline, use phone continuously on duty.
                      Talk rubbishy, very impolite n gunda gardi and all on duty.
                      Customers are not satisfied by such behavior. so take immediate strict action against guard and cashier.
                      Bank staff is also supporting both of them. and no one's taking action against them. due to which there were quarrel between customers and them.
                      Jul 8, 2019
                      Complaint marked as Resolved 
                      HDFC Bank customer support has been notified about the posted complaint.
                      Verified Support
                      Jun 06, 2019
                      HDFC Bank Customer Care's response
                      Dear Customer,

                      I request you to share your complete concern, account and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

                      -Anay
                      HDFC Bank Customer Assistance
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                        B
                        brkgb rewasa
                        from Jaipur, Rajasthan
                        Jun 6, 2019
                        Resolved
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                        Resolved

                        Address: Rewasa, Tehsil- Dantaramgarh, Dist - Sikar, Rajasthan 332403, Sikar, Rajasthan, 332403

                        Dear Sir/ Madam,

                        BRKGB Rewasa bank sent a Demand Draft bearing sl no 1152 dt 28 Jul 18 to your good bank situated at Nawalgarh, Dist Jhunjhunu, Rajasthan vide this bank letter no Nil dated 13th September 2018. The same was not credited to beneficiary account. Subsequently reminder was sent to Branch manager Nawalgarh, but no response received till todate. The Sarpanch and Gram Vikas Adhikari of Gram Panchayat Sujawas are frequently visited this branch for clearing of DD because of audit issue. It is requested that necessary action be initiated to clearing the DD as soon as possible, so that the Govt officials could not get any panic.

                        Regards
                        Branch Manager, BRKGB Rewasa, [protected]
                        Jul 8, 2019
                        Complaint marked as Resolved 
                        HDFC Bank customer support has been notified about the posted complaint.
                        Verified Support
                        Jun 07, 2019
                        HDFC Bank Customer Care's response
                        Dear Customer,

                        We regret any inconvenience you may have faced. Request you to write to [protected]@hdfcbank.com with your account number, Complete address of Branch where the same was deposited as per web site ( Along with IFSC code), demand draft (DD) number, amount and the reference id TTU[protected]. A bank representative shall contact you as soon as we receive this information We would also like to caution you against posting sensitive information such as your Account number / Mobile number on a public forum.

                        -Nadia
                        HDFC Bank Customer Assistance
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                          S
                          Suresh Kottarathil
                          from Pathanamthitta, Kerala
                          Jun 6, 2019
                          Resolved
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                          Resolved

                          Address: HDFC BANK

                          Sir, I had taken 2 wheeler loan from Centurion bank Kochi branch in 2004. The same was fully completed. Original RC and original 1 no of key also we had received from the bank. But NOC till date we have not received for our vehicle. Kindly help us to get the NOC.
                          Name of registration : C. Suresh kumar
                          Vehicle no: KL-3L 219
                          make & model : HONDA ACTIVA
                          R T OFFICE - PATHANAMTHITTA

                          Rds
                          C.SURESH KUMAR
                          KOTTARATHIL
                          MANGARAM, KONNI (PO), PATHANAMTHITTA
                          [protected]@gmail.com
                          Jul 8, 2019
                          Complaint marked as Resolved 
                          HDFC Bank customer support has been notified about the posted complaint.
                          Verified Support
                          Jun 06, 2019
                          HDFC Bank Customer Care's response
                          Dear Customer,

                          We request you to share your complete concern, Loan No. and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

                          -Anay
                          HDFC Bank Customer Assistance
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                            R
                            Rakesh Kumar 001
                            Jun 6, 2019
                            Resolved
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                            Resolved

                            Address: Manyata technical Park-Banglore, 560045

                            Hi,

                            I opened an account in HDFC Bangalore Manyata. They are charging 100 rupees per month that should be stopped. I tried many times to get it cancelled. I visited Bank as well but no one is listening. I wrote mail twice to cancel this deduction and unnecessary charges but they are reluctant and not listening. Please stop charging unnecessarily and re-fund the debated amount.
                            +1 photos
                            Jul 8, 2019
                            Complaint marked as Resolved 
                            HDFC Bank customer support has been notified about the posted complaint.
                            Verified Support
                            Jun 06, 2019
                            HDFC Bank Customer Care's response
                            Dear Customer,

                            Let us look into it for you. Please share your Card No., charges details with registered contact info & the issue on [protected]@hdfcbank.com. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

                            -Manoj
                            HDFC Bank Customer Assistance
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                              V
                              Vimal1964
                              from Delhi, Delhi
                              Jun 7, 2019
                              Resolved
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                              Resolved

                              Sr this to state that the second time I withdrew the money of the same value it was debited to my account and I recieved it But the first withdrawal was not done I withdrew cash of Rs 1000/- from the above mentioned ATM, the details are as follows
                              ATM WDR- 050619
                              SOUT/STAN NO.- 021504
                              My saving account was debited but I did not receive the money. kindly look into the matter and do the needful
                              Jul 15, 2019
                              Complaint marked as Resolved 
                              HDFC Bank customer support has been notified about the posted complaint.
                              Verified Support
                              Jun 08, 2019
                              HDFC Bank Customer Care's response
                              Dear Customer,

                              Let us look into it for you. Please share your Account No./Cust ID, a transaction details with registered contact info & the issue on [protected]@hdfcbank.com. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

                              -Manoj
                              HDFC Bank Customer Assistance
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                                S
                                Sags2019
                                Jun 5, 2019
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                                I have received the following alert -
                                ALERT:Rs.480.04 spent via CREDIT Card xx at AMAZON1258399 on[protected]:18:45:41 without PIN/OTP.Not you?Call [protected].

                                The number is not resolving my issue except for asking me to hotlist my number. This is not a resolution. What happened to Card security.
                                How can i report this issue.
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                                  N
                                  nileshpardeshi0587
                                  from Chennai, Tamil Nadu
                                  Jun 5, 2019
                                  Resolved
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                                  Resolved

                                  Address: 411035

                                  Hello my name is nilesh pardeshi (Pune),
                                  I have closed my hdfc credit card 3 year back and suddenly i received a call (05.06.2019) about you have not paid the charges of rs 6000/- because you have not taken noc of closing card.

                                  But while closing the card it has not been informed me about noc n all details.

                                  When close the card with full payment why again it has got increased to 6000 rs. This is completely wrong method.

                                  Please close my issue as soon as possible.
                                  Jul 8, 2019
                                  Complaint marked as Resolved 
                                  HDFC Bank customer support has been notified about the posted complaint.
                                  Verified Support
                                  Jun 06, 2019
                                  HDFC Bank Customer Care's response
                                  Dear Customer,

                                  I request you to share your complete concern, card number/customer Id and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

                                  -Bejoy
                                  HDFC Bank Customer Assistance.
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                                    A
                                    Abhay Mahindrakar
                                    Jun 5, 2019
                                    Resolved
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                                    Resolved

                                    hdfc credit card 590 payment autopay thank you

                                    Address: Wanowire, Pune, Maharashtra, 411022

                                    Dear,

                                    Iam anilkumar i need your help to resolve this issue.

                                    Please can you advise what is the payment for 590 with description.

                                    I don't make any transaction but still it's showing me to make payment and today is a last day of payment.

                                    Transaction description - autopay thank you

                                    Even my cc balance is still 75000.

                                    Please call me on [protected].
                                    br...
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                                    janardhana.k
                                    from Mumbai, Maharashtra
                                    Jun 5, 2019
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                                    Address: No.14.Rehoboth. Kalaam Street,sARIGAI NAGAR,METTUPALAYAM, Pondicherry, Puducherry, 605009
                                    Website: [email protected]

                                    My application for fastag hfr 140528, i have uploaded all documents, but still no reply. Iam hdfc credit card holder, but no account in your bank. But i paid fees of rs 500 through my credit card. Pl send me the tag or else please return the amount. Ihave updated the data's on 14 may to hdfc. Fastaginsolutions.com. I apply because you stated that within 7days i will receive the tag and your representative get in touch. I frequently called the customer care regarding this, and every time they told that it will be despatched soon, but so far you have not contacted me regarding this. If not possible cancel my application and send the money at the earliest. I applied for my tour on 31may. Now i don't need it. Whenever i need i will get it later. You failed to deliver the service as you have told 7days.
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                                      R
                                      rohit2019
                                      from Mumbai, Maharashtra
                                      Jun 5, 2019
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                                      Hello
                                      I was using
                                      Hdfc consumer loan on debit card
                                      Hdfc jumbo loan
                                      Hdfc personal loan-*43
                                      Hdfc credit card * 7189
                                      And right now i am not able to make due payment as well as minimum payment of credit card. Because i don't have any job so i need sometimes around 3-4 month for make payment.
                                      And i've received too many calls from vikaspuri branch and i've already inform on call same thing but some person talk very rudely on call and as well as they talk third party disclose.
                                      So please take care of it. Please do minimum calls and no home visit.
                                      I've sent too many mail but i did not receive any solution till now

                                      Thanks and regards
                                      Rohit kumar jha
                                      [protected]
                                      HDFC Bank customer support has been notified about the posted complaint.
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