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HDFC Bank Complaints & Reviews

2.9
Updated: Feb 20, 2026
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R
Ranjeet Ghorpade
from Mumbai, Maharashtra
Jun 14, 2019
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Address: Kolhapur, Maharashtra, 416216

Dear Sir/ Madam,

As I am Customer of HDFC from last 8 Years, I took Personal Loan in 2014 of 5 Lakh. I paid all but, in last year becuse of some family medical reason, Its not possible to pay emi on time so, it was late by days but not beyond the month. So, the charges are applied on my Personal Loan Account No[protected]. So, its my humble request you please give me waive off for applied charges as I am regular customer of hdfc bank since couple of years.

Thanking you.
HDFC Bank customer support has been notified about the posted complaint.
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    Vinod K Tiwari
    from Delhi, Delhi
    Jun 14, 2019
    Resolved
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    Resolved

    Address: New Delhi, Delhi, 110045

    Dear Sir/Madam,
    I have received call 11th march 19 from Raghav Mishra (RM)(M) [protected] from Hdfc life emp. Id 619026 he propose to me Hdfc life super income plan 60000/ year Option -1 I have taken policy against Policy[protected] dated 11th march 19 but i have not received Policy bond and committed additional benefit like medical (health insurance) and policy premium 30% waiver return every year and shopping voucher 9999/-I have all communication WhatsApp and telephonic recording Please look in to this urgent basis
    we beware of such fraudulent and fake calls. But since the mobile number showed HDFC Life Ins in my True caller, i was tricked.I would like to make a complaint against the company whose officials are indulging in fraud and fake calls and misguiding the people for unscrupulous marketing with the connivance of the brokers. I was put to great inconvenience and lost my peace of mind due to this.
    Jun 20, 2019
    Complaint marked as Resolved 
    Reminder-2 not resolved
    HDFC Life customer support has been notified about the posted complaint.
    Jun 18, 2019
    Updated by Vinod K Tiwari
    Reminder 1
    Dear Sir/Madam,
    I have received call 11th march 19 from Raghav Mishra (RM)(M) [protected] from Hdfc life emp. Id 619026 he propose to me Hdfc life super income plan 60000/ year Option -1 I have taken policy against Policy[protected] dated 11th march 19 but i have not received Policy bond and committed additional benefit like medical (health insurance) and policy premium 30% waiver return every year and shopping voucher 9999/-I have all communication WhatsApp and telephonic recording Please look in to this urgent basis
    we beware of such fraudulent and fake calls. But since the mobile number showed HDFC Life Ins in my True caller, i was tricked.I would like to make a complaint against the company whose officials are indulging in fraud and fake calls and misguiding the people for unscrupulous marketing with the connivance of the brokers. I was put to great inconvenience and lost my peace of mind due to this.
    Verified Support
    Jun 18, 2019
    HDFC Life Customer Care's response
    Hi, kindly inform the policyholder that the concern is registered with SR No. 1-[protected]. Further, the same is being looked into and post completion of investigation our reply will be shared with the policyholder.
    Jun 20, 2019
    Updated by Vinod K Tiwari
    Reminder 2
    Jun 25, 2019
    Updated by Vinod K Tiwari
    reminder 3
    Jun 25, 2019
    Updated by Vinod K Tiwari
    Dear Sir/Madam,
    I have received call 11th march 19 from Raghav Mishra (RM)(M) [protected] from Hdfc life emp. Id 619026 he propose to me Hdfc life super income plan 60000/ year Option -1 I have taken policy against Policy[protected] dated 11th march 19 but i have not received Policy bond and committed additional benefit like medical (health insurance) and policy premium 30% waiver return every year and shopping voucher 9999/-I have all communication WhatsApp and telephonic recording Please look in to this urgent basis
    we beware of such fraudulent and fake calls. But since the mobile number showed HDFC Life Ins in my True caller, i was tricked.I would like to make a complaint against the company whose officials are indulging in fraud and fake calls and misguiding the people for unscrupulous marketing with the connivance of the brokers. I was put to great inconvenience and lost my peace of mind due to this.
    Verified Support
    Jun 25, 2019
    HDFC Life Customer Care's response
    Hi, kindly inform the customer to address any unresolved concern with respect to your HDFC Life policy. Kindly write to us at [protected]@hdfclife.com from your registered Id to have the same addressed.
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      A
      Ashok Ramkumar
      from Mumbai, Maharashtra
      Jun 13, 2019
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      Address: 636701

      Loan acc no:20905498, paid my loan EMI within the due date through hdfc collecting agency. I have paid through the agency for 55 month.Even i paid within the due date, at the end of closure they intimated me as cheque bounce for the 60 months period and demanded me to pay excess and which i paid. FINALLY MY CIBIL score has declined below average that i cant apply for new loan. Kindly rectify otherwise i need to complaint at banking ombudsman
      HDFC Bank customer support has been notified about the posted complaint.
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        A
        Akshita45
        from Mumbai, Maharashtra
        Jun 13, 2019
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        I submitted a travel claim on 22 April and the team has repeatedly been asking for the same documents again and again. Today on 13 june, i have submitted the documents for the 6th time. As per the policy the claim is processed within 7 days. It has been 2 months almost that i have not recieved any redressal for a small amount of 3000. This is purely mental harassment.
        HDFC ERGO General Insurance customer support has been notified about the posted complaint.
        Hai I am Anbarasu

        Your debited Rs.8124 in my credit card for insurance premium without my knowledge. Already i am having all insurance policies. so please cancel the the policy and reverse the amount immediately.

        I returned the original policy your from address
        My CC No.[protected] for your reference

        Thank you
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          R
          Ramesshp
          from Mumbai, Maharashtra
          Jun 13, 2019
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          Address: Miyapur, 500049

          Dear Indian employee,

          I am giving to you all a good suggestion. Please don't open any account or loan from hdfc. First it shows many offers and free annual charges bla bla. ... Finally, we will be charged a lot. I charged a lot from hdfc. Unfortunately I have taken loan also. Now i am facing problem. Please don't open any account from it.r I equest all of yout to beware that this bank can go to any extent to cheat you and grab money from you. I am sure after the satyam case in india, hdfc bank would be the worst fraud case in the banking industry in india.
          HDFC Bank customer support has been notified about the posted complaint.
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            R
            Richa1708
            from Mansa, Punjab
            Jun 13, 2019
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            Iredeem.in — fake product received

            1 Review
            India
            Ri Richa1708 on Jun 13, 2019
            Mark as Resolved

            I brought a watch for rs ₹411 from net banking hdfc. As this purchase was made under hdfc offer.
            i though hdfc can't promote fake scams but got fake product so cheap look like ₹50 street market watch. Hdfc is making fool.moreover UCB don't have any product with code as mentioned there
            When I called at customer care they are too responding to badly.
            I want file complaint on both ireedem and hdfc bank for such a rubbish
            HDFC Bank customer support has been notified about the posted complaint.
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              B
              BIMAN ROY
              from Asansol, West Bengal
              Jun 13, 2019
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              Address: Burdwan, West Bengal

              Sir I have been issued a HDFC credit card about 2 years ago, but till date I have not yet activated it. But an amount of Rs 3812 is remained outstanding upto Dec 2018.
              My cibil has been downgraded according.
              Now I want to surrender my card after paying the dues.
              Right now I have been informed by HDFC BANK customer care that my card has been suspended and after so.many attempts I failed to know my up to date balance of my credit card. Please do the needful as early.as possible

              Biman Roy
              HDFC Bank customer support has been notified about the posted complaint.
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                A
                ayubnaik92
                from Mumbai, Maharashtra
                Jun 13, 2019
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                Address: Ambegaon, Pune, Maharashtra, 411046

                Hello Sir/Madam,

                My Details are as follows:
                Bank Account Number: [protected]

                I wanted to close this account and I have visited nearly 3-4 bank branches to complete this procedure however nobody helped me.

                My account is linked with a credit card which is lost. I reported and de-linked it from my account. However when I visit any bank to close my Bank account, they say that they cannot close the account as the credit card still shows up there.

                I do not know the credit card number. When I contact customer care, they ask for Customer ID and Tele-Pin which again I do not know.

                Please close this account as it is pending since 6 months. Help me with the procedure to close this account as I am very much frustrated.

                Waiting for your reply!
                HDFC Bank customer support has been notified about the posted complaint.
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                  S
                  Siddhu.79
                  Jun 13, 2019
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                  Address: Skywalk chennai, Chennai, Tamil Nadu

                  Hi,

                  I am writing this with all the frustration i have received from HDFC consumer loan collections telecaller, i have received a call from Priya (i.e.) Gomathi [protected] she belongs to chennai office, i also wanted to say that i didnt make the payment on the committed date for which she kept calling me at nights post 9.30 PM, when i asked her next morning i had such a rude way of speech from her abusing me with bad words and pointing out my financial situation and calling me a beggar. The way she spoke to me and the words she used is something which i never heard and unexpected, I really dont know is this something HDFC asks their telecallers to speak to their customers? Do they think they can speak whatever if we do not pay the EMI on time? I have the call recordings of the telecaller? I want to know what action do the hdfc going to take for my frustration.
                  HDFC Bank customer support has been notified about the posted complaint.
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                    S
                    Speech31
                    from Noida, Uttar Pradesh
                    Jun 13, 2019
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                    Address: Chandigarh, Chandigarh, Punjab, 160031

                    I am a credit card user of hdfc i am paying my installment on time without falling from online window.. Month of may also i hv paid on time 1st of every month but due to technical error the payment was not submitted and i reciived a receit but in that the success in red color and failure i did not notice. But i got call on 4 th that i did not pay my amount so i checked i paid imidiately and people from collection department assured me that they will put request to waveoff finance charges now they have rejected the same.. I requested it was ur technical issue and site problem
                    Or may be human error.. I have always paid my bill on time. I didnt expected fraud promise from hdfc
                    I will never recomend hdfc card to any one and proceeding for the surrender of the same.
                    HDFC Bank customer support has been notified about the posted complaint.
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                      P
                      Paulomi Paul
                      from Mumbai, Maharashtra
                      Jun 13, 2019
                      Resolved
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                      Resolved

                      Address: 400614

                      Dear sir,

                      Today I got one in relevant sms on my reg mobile as shown below.in msg i am not dealing with any transaction with EDUNETWORK PVT LTD of RS 1336

                      Dear customer mandate reference no: hdfc[protected] issued to EDUNETWORK PVT LTD with value rs. 1336.00 and frequency adho is received today for processing.in case of any issue please get in touch with your branch.

                      Please look into matter and check if any frauds happen and stop transaction

                      Thanks
                      Paulomi
                      Jul 14, 2019
                      Complaint marked as Resolved 
                      HDFC Bank customer support has been notified about the posted complaint.
                      Verified Support
                      Jun 13, 2019
                      HDFC Bank Customer Care's response
                      Dear Customer,

                      We request you to share your complete concern, account/customer Id, registered contact details and the screenshot of the SMS to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

                      -Anay
                      HDFC Bank Customer Assistance
                      Balance deducted but transaction faild
                      I have forgot my netbanking password, while resetting the new password not getting OTP to either registered mobile number or the registered email id.
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                        S
                        shamu karthik
                        from Chennai, Tamil Nadu
                        Jun 13, 2019
                        Resolved
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                        Resolved

                        Hi, i have salary account in hdfc 2 years back when i was working at that time. After that i changed company & they provided other bank account.my hdfc exsisted old salary account showing -3000 balance.
                        The bank converts my salary account into savings account & charged monthly.. Now its 3000 negative balance. Without my permission how can the bank convert my salary account into savings account? Even they are not intimated verbally.. now what is the solution to this problem
                        Jul 14, 2019
                        Complaint marked as Resolved 
                        HDFC Bank customer support has been notified about the posted complaint.
                        Verified Support
                        Jun 13, 2019
                        HDFC Bank Customer Care's response
                        Dear Customer,

                        We request you to share your complete concern, account/customer Id and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

                        -Amitha
                        HDFC Bank Customer Assistance
                        Sir i was worked in merchant services in madurai-1 branch year[protected] period my employee code S49948 now i was joining for new job they are need to relieving letter so kindly request to send my relieving letter sir

                        Thanking you

                        Selvam pandi
                        +91-[protected]
                        Hi, Can some one provide me hdfc credit card settlement department no. they have put hold in my bank account.
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                          A
                          Ashnoor Rai
                          from Chandigarh, Chandigarh
                          Jun 13, 2019
                          Resolved
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                          Resolved

                          In the month of MAY and JUNE, WE ARE FACING MULTIPLE DEDUCTIONS IN 24 Hr. In the these months, our multiple trucks have crossed the toll more than once BUT within 24-hr, and the deductions were made each time they cross the toll in the 24-hr slot.

                          The double charges accounted to approx Rs-100000 for both the months. Please find attachment attached
                          Aug 7, 2021
                          Complaint marked as Resolved 
                          Dear Customer,

                          Please email at fastag.[protected]@insolutionsglobal.com or reach Fastag Team directly at [protected] for better assistance.

                          -Anay
                          HDFC Bank Customer Assistance
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                            M
                            Mann.
                            from Delhi, Delhi
                            Jun 13, 2019
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                            Address: New Delhi, Delhi, 110076

                            I am holding an preferred banking account under customer id 82***71 since a long time . The bank provided me the facility for personal loan, consumer loan, credit card and car loan. I was always making the payment on time since i took the loans. From last few months due to job loss and mother has been diagnosed with cancer for last stage i am unable to make the payment. I still tried to arrange the funds and made the payments. I was failed to make the payment in the month of May 2019 towards consumer loan. I got the call from collection person where he assaulted, threaten me to kill me and wants to come to my home. Please find the attached call recording for the same.
                            The abusive language was used due to which i decided not to make the payments except my car loan.
                            The same thing was happened during the month of April 2019 and for 1 installment not paid i got the legal notice from the bank for making the payment. I have 5 consumer loans and i am getting 5 collection dept who called from different numbers. I cannot understand whether you cannot consolidate together or lack of communication within bank.

                            I raised the complaint with CEO, RBI, grievances too on 05/06/2019 under reference number HBL=[protected], I got the call from RM rachit dhingra who is good for nothing. I raised and asked for the help 3 times earlier and all the time he denied to help me out. I got the call from him on 10/06/2019 in the morning to know about complaint i told him to call me back on Wednesday after 2 pm. I never get the call from him. I am getting calls from collection unit for consumer loan to make the payment 10 times in a day.

                            I got the revert on my email address [protected]@rediffmail.com which was very weird.
                            The date mentioned on the above email for telephonic conversation is also not correct. I got the call on 10/06/2019 and date mentioned as 11/06/2019.
                            When you staff doesn't know the facts of the complaint and accurate dates why they are sending the revert with weird answer.
                            The customers is getting behavior from the bank like we are culprit and whatever bank will say we should obey. This is all "GUNDARAJ". If i have raised the complaint the duty of the bank should speak to the customer and know the reason for it in order to take action. At the end of the day customer is going to be affect with charges. misbehavior and cibil score . The apologise are easy to say but not going to resolve the issue. I will take up the matter further to the court and ready to fight against the harassment calls which i got it earlier.

                            I can give you many more examples with the proof where the bank is not professional or incompetent in order to resolve customer queries.

                            I raised it to RBI, HDFC BANK OFFICALS AND NOT GETTING RESPONSE WHICH IS SATISFACTORY.
                            HDFC Bank customer support has been notified about the posted complaint.
                            Jun 22, 2019
                            Updated by Mann.
                            No revert from ### bank
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                              R
                              rameshp1989
                              from Bengaluru, Karnataka
                              Jun 12, 2019
                              Resolved
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                              Resolved

                              Address: NO. 144, 6TH MAIN ROAD, 60 FEET ROAD, D GROUP LAYOUT, SRIGANDHA KAVAL ,BANGALORE 560091, Bangalore, Karnataka, 560091

                              Dear Sir,
                              I really have a very worst experience with HDFC Bank while closure of my Current Account No [protected] in the name of PRAGYA CREATION, as my home branch in Nagarabhavi, and i filed my application in Nagarabhavi branch, and after 1 ½ year current account is not closed and I have been asking executive who assist me in Home branch while closing the account, she said we checked its in process, and i still got messages of negative balance in my account by mobile banking, nothing facility was closed on the account.
                              So please help me in this matter, I really want that RBI should take some step against such situation that come in front of the customer.
                              Jul 18, 2019
                              Complaint marked as Resolved 
                              HDFC Bank customer support has been notified about the posted complaint.
                              Verified Support
                              Jun 14, 2019
                              HDFC Bank Customer Care's response
                              Dear Customer,

                              We request you to provide the below details to enable us to track the status of your application for account closure on [protected]@hdfcbank.com: 1. Date when the application was sent/submitted 2. Complete address of the branch where the application was sent/submitted 3. Mode of sending (post or courier details). If the closure request was submitted/sent more than a year back, please provide us with the acknowledgment copy. In case you are not in possession of the acknowledgment copy, request you to visit the nearest branch and submit a fresh request for account closure. Kindly visit the following URL to access information for the complete address and contact details of our Branches. https://bit.ly/2Hqff0y

                              -Nadia
                              HDFC Bank Customer Assistance
                              I got a message on 14 June around 1:33am for transaction of RS 902 made to Amazon prime... However I have never made any transaction.

                              I checked with my HDFC app... No transaction for this payment was being shown.
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                                sumit143143
                                from Ahmedabad, Gujarat
                                Jun 12, 2019
                                Resolved
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                                Resolved

                                Address: www.hdfc.com, 411041

                                Hello,

                                last 3 days before, i enquire for personal Loan. 1st in Narhe branch as well as in 2nd time in pune Dhayri branch.

                                In Narhe branch help desk and personal loan executive Asked My Details, i.e Salary, salary account, employer Address etc, , , ., Then he note my Mobile number and told me that i, ll get call from loan executive for further process but till date no call nothing.

                                2nd in Dhayri Branch HDFC Bank, Same i visited in Bank for loan enquiry, In this Branch Swaper or office i don't person name, He is doing Loan document process, Lol is this a Joke.

                                Thank God i abort Loan idea from HDFC.

                                I understand there Working Level and abilities after such Experience.

                                Very unprofessional Bank. No Standard, Non-educated Staff and Manner less.
                                Jun 16, 2019
                                Complaint marked as Resolved 
                                its resolved
                                HDFC Bank customer support has been notified about the posted complaint.
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                                  R
                                  rao08
                                  from Delhi, Delhi
                                  Jun 12, 2019
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                                  Address: Rewari, Haryana, 123401

                                  I have applied for HDFC fastag on 29 May. Still i have not received. I have communicated over phone to the concern team, they provided me with tracking number Z00817487 . The status for same says "Not Delivered(CONSIGNMENT REDIRECTED)". I dont know how to get this. Every time i call there customer service, they say to drop mail for that. I have drop mail many times but there is no reply.
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                                    honeykapoor5
                                    from Bengaluru, Karnataka
                                    Jun 12, 2019
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                                    Address: Gurgaon, Haryana, 122001

                                    I am using HDFC Credit card since many years with very good track record. I do most of the transaction with HDFC Credit card. in the month on March 2019, bank has added fake transction in my credit card bill of Rs. 4900 approx. after multiple mails and calls, no reply from bank, even they dont want talk even.
                                    I have sent multiple emails to Grievance.[protected]@hdfcbank.com, but no response.
                                    HDFC Bank customer support has been notified about the posted complaint.
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                                      Ramesshp
                                      from Mumbai, Maharashtra
                                      Jun 11, 2019
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                                      Address: Madinaguda, Ranga Reddy, Andhra Pradesh, 500049

                                      Dear friends,
                                      Don't take any account and loan or credit card from hdfc bank. This on of the worst bank. Unfortunately I had the loan and account. Even i[censored] maintain balance they charged fine. I never seen any bank like this the way shows their power on customer. I will transfer my loan to another bank soon. I will close my account.
                                      If you see complaints, most of the on hdfc. See what a worst bank.
                                      HDFC Bank customer support has been notified about the posted complaint.
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                                        R
                                        Ramesshp
                                        from Mumbai, Maharashtra
                                        Jun 11, 2019
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                                        Address: Madinaguda, Ranga Reddy, Andhra Pradesh, 500049

                                        I have been mainting minimum balance. Just now transition is done. Whthin four hour they charged 300 rupees. What is this nonsense bank in the world. This is the third I
                                        am experienced bad. Very very bad. This one of the worst bank ever I have seen. #### the bank. I will remove my personal lone soon . Dear friends again and again I am saying that don't take any account or loan from this bank. This the final. I will never take any loan or credit card. Soon, I will close my credit card.
                                        I did very great mistake to take loan from this bank. They crippling us.
                                        HDFC Bank customer support has been notified about the posted complaint.
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