[Resolved]  HDFC Bank — Opening a new sb a/c

Address:Thane, Maharashtra, 400604

My daughter, a medico earning about rs.15 lakhs per annum, wanted to open a
Sb a/c with hdfc bank, teen hath naka branch, thane west. I sent a request
For this purpose to hdfc bank through their website on 21.11.2016.
Their automated reply came promptly telling me that somebody would get in
Touch with me within one working day and if not i am to contact them again on their
Customer care no. Or through email etc. Etc.
As they had washed away their responsibility they did not contact me.
So i went to the branch on 23.11.2016 and some lady took down my contact details.
They too have not contacted me as yet. If this is their attitude even before opening
An account, what would be their attitude once i open the a/c!!!
Is this too a sellers’ market!
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Dec 30, 2016
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Nov 29, 2016
HDFC Bank Customer Care's response
Dear Customer,

Regret the inconvenience that may have been caused and are keen on discussing the concerns you have.

Kindly mail us at [protected]@hdfcbank.com from registered your email ID along with the account application number, issue details, complete branch address and your contact details.

Please mention the reference ID TTU[protected] in subject line for us to track your email. Will check and get back to you.

-Natasha
HDFC Bank Customer Assistance
Complaint comments 

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Hi,
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