HDFC Bank Complaints & Reviews

I have sold my car hence i want to close my fast tag account for my car

I have submitted fast tag suspension request on 20 jan 2020
My service id is 28161

This request is still not attended
I have tried calling toll free no but no one is picking it.
Please advise when can i get refund of my deposit & balance credit in my account.

Please also advise how can i close my account.

Dear customer care,

Without any information bank has deducted 236 rs from my account. I want my money back and the reason also why it is deducted.

Kindly reply as soon as possible

Hdfc account details :
Account number : [[protected]]
Customer id :[protected]

Transaction details :

Narration : si fail due to insuff bal
Deducted date : 28 jan 2020
Amount : 236

I applied for the credit card on 13th jan 2020. The shaikpet hyderabad branch relationship manager said that i will get approval since i'm getting rs 40, 000 in-hand salary. He checked my document they were alright.

The home and office verification were done properly. Then the next day i see that the application is declined. The irony is on the same day my junior with a same profile like mine infact lesser pay applied and he also got the declined email. So i thought maybe we have some issue. But then on the same day, he got a message that your application is approved. I thought there might be a glitch and i will also get a message. I waited for 2 days nothing happened. I contacted hdfc care on twitter they also didn't give me a proper response.

Finally after a lot of struggle with @hdfcbank_cares and waiting for responses i reached out to our branch relationship manager and got know that my application 20a[protected]s3 is declined because i live in an area which is included in @hdfc_bank blacklist areas.

So sad 😔

It's so pathetic that such a huge bank and they have such kind of glitches. I need immediate action on this.

I have received the following sms from bank:

Dear customer mandate reference no: hdfc[protected] issued to bse limited with value rs. 1000000.00 and frequency adho is received today for processing.in case of any issue please get in touch with your branch.

I have not given any mandate. Please resolve the issue. Screen shot of the sms is attached herewith.

I have applied for hdfc fastag but received incorrect tag.
When i used this at toll gate, they have mentioned that the tag i have is for a different car.

I have raised a complaint on 20th jan via customer care and email id provided by the team. They have mentioned that the issue will be resolved in 48 hours, but no response till date. When i called the customer care number again, they are not giving me a resolution date, but asking me to wait for the response. Also, suggesting me to go in cash lane at toll plazas till the gods bless me with the correct fastag!! I have to wait for it indefinitely.

Please help with faster resolution.

Please find the details below and re issue correct tag at the earliest.

Name: santhosh kumar a
Issue date: 8th june 2019
Customer id:[protected]
Wallet id: [protected]
Issued by: hdfc bank
Vehicle number: ap 13s 3303
Registered mobile number:[protected]
Fastag assigned to me: last 8 digits of my tag:10888563
Fast af i received: attached snapshot

I had applied for hdfc credit card. The card was sent to me via blue dart couriers. But it wasn't delivered to me. I
Got an sms stating that my card was undelivered because of address related issues. When i tracked the courier, the credit card had reached the place rear to my house and i didn't even get a call on my phone asking for my location.

Hdfc has been cheating since so long. I have a salaried account with hdfc.
One of my sip was going on and last month due to unavailability of funds, i was charged 590 rupees. This is sheer fraud and such charges were never explained to us. Please refund my money immediately otherwise i am going to close my account. This has happened multiple times and now i can't bear it.

Cash was deposited my me personally in my account at my home branch then too i was charged 177 rs. The charges were taken off without my notice and when i called the customer care they were like (Ask your branch manager we can't help in this matter)
Can you tell were should i complain against this and too whom.
Is this the service you provide too your customers that they can't even deposit money in their own bank account.
With whom should i talk or give an complaint against this issue.

Regards,
Pranav.

I have applied credit card and one executive from hdfc come to my home and my shop today (27/01/2020) to verify and take my picture but in evening i received that your card was declined i want to know the reason for declining my credit card...

application number 20a[protected]q2
name abhishek bansal
email id [protected]@gmail.Com

Hdfc put my amount on hold i.e 1600 and this not the first time they did this but when ever i use to ask they say that you are not maintaining your account i am studying abroad so i am not able to contact to that bank please do something regarding this this is 4th time when they put my account balance balance on hold apart this hold balance they deducted maintaince charge that was about 1500...

I have taken consumer durable loan for washing machine from hdfc in april-2019.My consumer durable loan acct no. is [protected]. In month of January 2020, I have sufficient balance in my bank acct number from which installment Rs.2208 is being debited regularly.Eventhough Calls from hdfc collection branch, ahmedabad comes 4 to 5 times and they force us to pay due amount Rs.121. When I asked Shri Ankit jadhav, hdfc collection branch ahmedabad what is the reason behind remaining due amount evenafter keeping sufficient balance in my bank account and why did He forced us to pay amount, , He did not give us any reason and only told me that you have to pay this amount at earlier basis.Then I also receivef call from Shri Vishnu from hdfc collection branch ahmedabad ans He said that This amount was pending from 4 months. He said me to go at Hdfc, nizampura branch, vadodara and solve this issue, but I have no time to go there.I have also contacted Shri Sachin, employee at HDFC nizampura.He took 7 days in inquiry and did not give me satisfied answer. I have given all the details of my loan acct and debit entry from my bank acct.1 person in my surprise told that Your full installment Rs.2208 has not been paid for january-2020. I have attache herewith screenshot of My consumer durable loan acct number, my bank acct statement in which installment Rs.2208 has been debited on 6-1-2020 and I have sufficient balance on that due date .This is not my fault or mistake.It is mistake of hdfc bank system.So why I pay excess amount for mistake done by your system? If my fault and You are right, then give me reason in written with proff.Otherwise I will not pay any excess due amount.
Regards...

Amount 25 is getting deducted with the description nwd dec chg (Atm withdrawal charges) eventhough my account was opened as salary account and was said there will be no sur charges for any no of withdrawals from atm other than hdfc. There were no intimation regarding the policy change if any also. This is very bad and unprofessionalism as a reputed worldwide bank shouldn't be doing this.

Applied for HDFC credit card insta loan. I don't have HDFC bank account so the bank sent a demand draft.

Hdfc bank delivered my demand draft through uwex courier but there is no website name and contact number on the internet so I couldn't track that demand draft courier.

Please provide a website and contact number of the courier. I have a tracking number but without website how can I track?

Tracking number is 38074791.

I have applied for fastag replacement about a month ago but when I call to customer care to get the current status, they always says, this is in process and we don't know when it will be delivered to me.

I have facing very serious issue regarding this. I have charges twice 2 times at toll plaza as my current fastag got damaged.

This is my wrost ever experience with any partner.

Even you charged me Rs 100 for replacement but your bad services are as it is.

Hope you will look into this matter and get back soon

Hi team,

As the subject itself states that hdfc bank recovery agent is harrasing me by calling 20 to 30 calls in 3 hours time.

This is really annoying evertime this happens i have been paying my dues / pending payment on the given time however this is high time now.

I hope this complaint would be taken seriously.

Kind regards
Skandit
[protected]...

I have resinged from hdfc bank ltd. From 3 dec. 2019 and releave on 1jan 2020 after complition of 1 month notice period. My salary of december month is still due and i already write about this to exit officer of the bank but no reply from thier side. I also waiting for my releaving letter. My details are
Akash kumar (Non life sales officer)
E. Code-218034
Churu
(Rajasthan)

I had applied for fastag with hdfc bank and received the customer/wallet id on 28-dec. But till today 27-jan-20 did not receive the kit. Also noticed that from 15-jan, amount is getting deducted from my fastag wallet. Now the account is in negative balance. I have sent multiple emails and called the hdfc fastag call center, but there is no positive response from them. I have complained to them on 15-jan when first time amount was deducted from my account. I sent complete details photo copy of sms for all transactions on 18-jan. Still there is no response, i don't even have a complaint id from them where i can track my complaint. Every time i call the call center, i have to explain the issue from beginning. As a result of this now my account/vehicle is backlisted for going in negative balance in fastag.

I hold a hdfc salary account number ([protected]), yesterday amount of 1400 rupees was debited from my account without any notification. When i called up the hdfc customer service dep, i spoke with a manager (Srinath) who informed that he is not sure why this amount is debited and details of the same is not available, however he said he will go ahead a raise a compliant to the home branch (Hdfc, whitefield branch, bengaluru) asking them to get in touch tomorrow as it was sunday yesterday (26/1/2020). Till now there is no call or information available from the hdfc home branch.

Today on 27 of jan from my bank
Hdfc account rs 471.96 got deducted and i am not aware of that.in my bank account i had not opted for any auto deduction related to any payment till.
In the statement of narration it is showing as money got deducted for il & fs.
Please help me for this loss.
I am unable to find any support.
Regards
Sridhar

They have detected 1899 from my card without any notification.. I want to cancel this plan. This is the first time i m facing this issue. I dont want this to happen. So kindly please resolve this problem. So that it will be easier for me to proceed further. Technical team must take care of this and also cancel this plan completely. I think i will find the solution for this issue.