[Resolved] HDFC Bank — web - bill pay - unauthorised transaction - unauthorised transaction

Dskrishnak

from Bengaluru, Karnataka

Address:

39/431-6-3, Omshanti nagar, kadapa, YSR, Andhra Pradesh, 516001

Hi,

This is regarding fraud transaction from hdfc bank to apspdcl online electricity bill payment. From the month of feb, march, april total 842+1051+793 amount has been deducted automatically by system with out my knowledge. I raised the same concern to hdfc support. They gave a weird answer like it is the mistake from my end. I asked for proof, but no response from them. I attached the screen shots of mail conversations as well. I escalated this issue top level management like managing director (Mail id i found in google, not sure it is valid mail id or not.), no response.

Please help me in this case.

Br,
Krishna donepudi.

+14 photos

Was this information helpful?

No (0)

Yes (0)

May 23, 2019

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Apr 16, 2019

Updated by Dskrishnak i Hold my account in Banglore COXTOWN brannch.

Verified Support

Apr 18, 2019

HDFC Bank Customer Care's response Dear Customer,

We are working on your concern vide Ref ID:[protected] and will revert to you within 4 working days.

-Nadia
Customer Assistance.

Related HDFC Bank reviews

View all 32731 HDFC Bank Reviews

Comments

Manthra

from Chennai, Tamil Nadu

Hi.. this is durga .. i dint you my credit card on October 15 but this hdfc bank has told i have swipped amount of 15549.13 so we need proper mail for that .

Chandrupatla Ravindra

from Mumbai, Maharashtra

Iam c.ravindra.Applied for top up loan eight days back.All required docs submitted.Pl let me know the status.

kydaftari

from Mumbai, Maharashtra

Dear Sir,

I have to edit my email address. from last 1 year I followup to edit my email address but they are not able to update.

my email address is [protected]@hitechradiators.com or [protected]@gmail.com

Please look into the matter on urgent basis