HDFC Bank Complaints & Reviews

We are getting rental for an edc machine tid[protected] which is not installed with us. When we complained to the bank, they are giving us a monotonous reply that its installed with us and we need to check our premises.

When we asked for transaction/ service history to prove that machine is installed with us, they are not able to provide the same. We want refund of the entire wrongly charged rental along with service charge, service tax/ gst and interest.

I have looped in the managing director (Hdfc bank) also in my mails, but to my surprise there is no response from his team also.

Hdfc bank has got really pathetic and insensitive over the years.

I just want to understand whats the problem with your bank.. With the said reference to the application for credit card status showing declined. I have not applied my own but ur representatives called me and asked for card, so that i provided all the requirements what they asked that too 2 times ur executive came to me to collect documents (One is asusual and second time after the decline of the card) see i have very good cibil score and 100% on time payments related to all my existing card.. And i have offers from other bank cards.. But hdfc seems customers are fools by their irresponsible agenda, in ur website i am at least unable to go for customer care to speak up whats the issue! Monopoly is not good for instance..

Expecting some reply, if you approve the card or that left to you guys but give me a valid reason upon that i have to decide in future whether to use ur services or not..

Card application reference no. 19d[protected]s2

Cancellation of one assist membership
I am a hdfc bank credit card holder. The bank has auto debited rs. 1399/- from my credit card number ending with 1515 without my concern on date 11/04/2019. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of rs.1399/-

Oneassist relationship number : 4142696
Name : ajin p
Mobile no. : [protected]
Credit card number ending : 1515

Hi,

This is regarding fraud transaction from hdfc bank to apspdcl online electricity bill payment. From the month of feb, march, april total 842+1051+793 amount has been deducted automatically by system with out my knowledge. I raised the same concern to hdfc support. They gave a weird answer like it is the mistake from my end. I asked for proof, but no response from them. I attached the screen shots of mail conversations as well. I escalated this issue top level management like managing director (Mail id i found in google, not sure it is valid mail id or not.), no response.

Please help me in this case.

Br,
Krishna donepudi.

Hello sir,
Myself iliyas ahamed shaik applied for credit card in hdfc bank electronic city phase 1. My telephonic verification, office verification, residence verification completed successfully still i didn't receive my credit card yet.
Below i am sharing my details
My details

Ref id 19c[protected]s2

Name: iliyas ahamed shaik

Date of application applied: march 19 2019

Hdfc executive: nagaraj

Electronic city phase 1 bangalore.

Application no: 19c[protected]s2

Mobile no: [protected]

Email id: [protected]@gmail.com

Account no: [protected]

Ifsc code: hdfc0003781

Above are my provided are truth please help me to complete my credit card as soon as possible

Thank you,
Iliyas ahamed shaik
Software engineer
Eit services india private limited bengaluru, karnataka
Electronic city phase 1
Hp avenue
Konapana agarahara

I had already paid my Airtel mobile bill amounting to 506 INR on 2nd of April. A revised bill by Airtel was sent of amount INR 571 was sent to me for which I intended to pay the differential amount in next month. However the entire amount of INR 571 was debited from my HDFC credit card via smart pay to Airtel on 15th April. However the end date of payment was till 21st April. No notification was sent to me before making the debit so that I can make the necessary changes. Now I am facing double payment issue. I raised a complaint to revert the INR 571 amount debited from my credit card. But yet it is unanswered by the customer care team of HDFC. I have simple question don't you cross check with the payee or the vendor before making the payment. If we don't notice the payments there may be multiple double payment in various customers' accounts.

Hi,

why am i being charged month on month for one assist. i have never opted for it. what is going on? cancel it ASAP. credit card ends in 2125. i do not live in India anymore. resolve this asap. i have tried contacting you several times and i have never been able to reach out to anyone with any solution. i should get the confirmation by the end of the day!

Today I visit the Bengaluru HDFC branch (RBI Layout) located at JP Nagar 7th Phase . The person at the front help desk (A telugu speaking person) was busy talking to few women (Telugu speaking) and totally ignored me . I have no issue to what language he speaks or where he is from . I gave it a good 15 minutes and he was least bothered . When I finally took courage to ask him to tend to me, he didn't even pay heed and treated me like i'm in a cheap bank without any standards . I then asked him to please listen to my request and then he just walks off . Then a higher position banker came to the counter is who asked if what I want. I raised my complaint stating that this attendant at the desk didn't even bother to listen to my request (I had to just have a document stamped with my bank details) and then lies on my face stating that he told me to wait . While I replied stating that he never even bothered to listen to me 2-3 times when AI showed my document to him and he blatantly says " if you have hearing problem then it is not my problem". I was shocked in the way he spoke to me and was appalled in his crude low thug behavior . While the higher positioned banker was right there and he was just letting this attender speak more rude things and insult a customer and then tells me to stop talking back to the attender ? He wants me to stop talking to fight my own dignity by supporting his staff who behaved like a thug . What in the world has HDFC bank come to to hire such uncouth people who treat customers worse than a dog ? I never ever have encountered such behavior from anyone who treated me this way . I hold an HDFC salary account for 10 years and have been a loyal customer . I am really in shock on how I was treated and would this to be addressed . I need this to be escalated and he people responsible for this to be answerable . I will not have any other paying customer be treated this way .

Bank Account Number "= [protected]

I will take it to every social media platform if I do not get justice for my traumatizing experience which I had to endure and will use your cctv footage to show exactly what happen

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Credit CardsHDFC Bank Card application declined with no reason provided
[Resolved] Hdfc Bank — Card application declined with no reason provided

7 Reviews
Pune District, Maharashtra, India
sarwer.p Submit a Complaint
To HDFC Bank Credit card manager,
Pune Zone.

I have got a call from HDFC bank for Credit card about a month ago, they told me about the offers and benefits then asked about my salary details. After confirming my eligibility for Credit card there representative visited my place filling in form and took all my required documents. Couple of days later i got SMS with my ref number. then got 2 3 verification calls one my Mobile and office numbers. I have received as letter from bank to which i have to acknowledge with my NAME/CONTACT NUMBER/ADDRESS details. I did that.

Then thereafter i have not received any further update from bank not a mail or call. Then i called up customer care to enquire about the status. They simply said my application is declined, when i asked for the reason, the answer was don't know or cannot tell you.
This is pathetic and stupid answer, being eligible with authenticate documents they are not giving any reason for my application decline.

I am highly disappointed with HDFC bank service and Customer care support.
Pathetic pathetic.

I have been charged for 'complimentary lounge visit' using priority pass. I was provided 8 domestic lounge visits. I haven't signed any receipt during the visit.
Upon repeated emails, they are saying that they will return half the amount as a good will one time service gesture.

Even my friend had also been charged and he didn't sign any receipt either....

Personal Loan account No.66981178.
Personal loan applied on 27th March, 2019 through bank bazar.com Ms.shivani contacted and collected paper and conveyed the rate of interest around 8% but during the process of sanctioning the loan I conveyed the representative to stop/cancel the loan on 9, 10 and[protected], but no action was taken by them and Rs.770, 000/- was sanctioned and Rs.7, 65, 397/- was credited in my account vide loan account no.66981178 on 11-4-19. While contacted their customer care they directed to contacted retail branch at Sarojini Nagar, Delhi. I went their and as per their direction Rs.7, 71, 239/-vide cheque no.948262 of PNB dt.[protected] given. Now I wish to reimburse my Rs.10, 445/- taken by HDFC as processing fee (twice), interest and stamp duty as I have no fault as conveyed to stop loan process in time.

Hi Team,

My Customer ID is 38161649. My card has been suspended due to non payment of card. However, I bring this to your attention that I have tried so many times to make the payment however, it got declined due to unknown reason. same was raised to your customer care but nothing has happened. I asked them to provide the statement but nothing has been received. I was trying to pay when my principal amount was 10k and now it was 15k. I keep on getting the refund when I try to pay it and you guys are charging the interest on my due amount. I have tried to make you a call on your collection department 66668101 and 102 but no buddy is picking it up. every time I get the answer that all executive are busy.

Please call me at [protected] and [protected].

I request you to resolve it asap.

Regards
Pranove Tyagi

I have salary account in bowenpally, hyderabad (D) telangana state. I am in my native place (Khammam). I went to a nearby hdfc bank. The people said to me if i need to close the bank account so home branch people can close. And also they said that if i wait for few months my account will automatically close by authorities for non-operating of account. I contacted the home branch so i got reply from home branch that my account can close automatically for non-operating of account. So i convenced. And later 1year again i'm getting negative balance message for not maintaining of min balance in account. So i contacted home branch again about message i explained. They said that near by any hdfc bank can close the account or else tell the bank people to forward my application to my home branch. So they can close it. But no one cares about this. What should i do?

My customer ID is 70880763.

My Name: Deepak Patidar

My Credit Card Number Last 4 digits: 6222

Yesterday I credited my credit card with 16500 + 7300 = 23800 and I used 7500 + 10200 = 17700. My balance should be nearly 7000 but it is showing in negative balance. Please fix this and make sure I don't get charged with any incorrect over limit fees.

Hi, This is Kishorekumar T and my A/c no is [protected]. When I was paid Rs.930 to Shaadi.com on April 1st, 2019. But the amount was debited twice. So I raised compliant to BilldkShaadi.com and they are clearly said, That was not their Mistake and also Amount not deducted from there side. Could You please check from your side and Update me Asap.

I lost my job in 2017 since then i am struggling to pay my bills, i have been contacted by hdfc to pay my outstanding amount around 42k and i have asked them i will pay that i 3 instalment to clear my dues, but a lady calling me my friends and my family members and harassing stating she is calling from shivaji nagar court +[protected] she has been rude and is very bad in talking.
I am not refusing to pay as i intend to pay my dues as i owe them, but there is a way of handing the situation and making it easy for customers like me who are willing to pay, i would request you to take action against this lady as she has been calling people not even related to me asking and sharing my personal details with them and telling them i have given her their number.
It's a mental harassment to me and my parents and my frnd's
It's really very bad to call people who are just my friends and have nothing to do with my bills it's very awkward and upsetting

I had 2 transaction with irctc
1. Amount Rs. 6224 DTD 12.03.2019. But actual transaction should be Rs. 6150+1.47=6151.47 but in credit card statement it is showing Rs. 6224 i.e Rs. 72.53 extra. I used my regalia first credit card where charges with IRCTC is NIL upto 1 Lakh.
2. Amount Rs. 788.29 DTD 09.04.2019. But actual transaction should be Rs. 780+0.49=780.49 but in credit card statement it is showing Rs. 788.29 i.e Rs. 7.8 extra. I used my regalia first credit card where charges with IRCTC is NIL upto 1 Lakh.
Please correct your statement and refund these amount back to card.
Email ID [protected]@gmail.com
Mob No. [protected]
Credit Card No. XXXX XXXX XXXX 1876
Name: Arun Kumar R

Its been 2 years i used my previous company salary account which i had it on hdfc bank. My account no is [protected], from past few months the bank been charging money from me for not maintaining the minimum balance. N then again they have called once and said that you are lucky customer who has selected for credit card and they started sending the statement of credit card i been again charged again n again for not maintenance this is horrible act by bank services to an average guy who is having 22k as salary to live with. N i want to take a big action against them please accept my complaint and do the needful against fraud bank like this.

Dear sir/madam,
I don't know why hdfc bank kept on charging amount on a account which was a salaried account and i left the job on 2014 and now when i logged in to my old email and saw that my account has been charged and its negative. I am unable to pay as i am not well and i am not working anywhere and lost a job recently.
Please help me close this account or help me waiving this huge amount.

Have already complained about my charges, got a call from bank, they said will waive off my charges excluding gst charges. Now to that regard, they have added new charges of rs.570 extra again. It is ridiculous and frustating, even after complaining with my base branch, no action has been taken or no refund has been made to my account till now