HealthKart Complaints & Reviews

Address: Healthkart.com

Website: www.healthkart.com

I ordered a resistance band from healthkart and got it on 13th may. The item is so unsatisfactory to so may levels that i opted to return the product.in the product page it is mentioned that the order can be returned till 14days. I made the request through call on which i was said to send a mail. Then i wrote a mail and said to send the current pics. After that i was told that the seller doesn't have return policy. I send them the mail that on the page itself it is written that the product is eligible to return. Today is still 22nd of may 2020. Very poor response from the healthkart team. I want my money back.

Aug 6, 2021

Complaint marked as Resolved

HealthKart customer support has been notified about the posted complaint.

Verified Support

May 27, 2020

HealthKart Customer Care's response Dear Pravin,

This is with reference to your e-mail dated May 22, 2020.

We can certainly understand the concern, As per the update from our respective team & the vendor, we wish to inform you that as per our return policy, any Fitness Accessory will be replaced in case of manufacturing defect, size or colour change.

We would request you to please refer to the link below to check the same on our website.

https://www.healthkart.com/hk/FAQ.action?reftag=return&itracker=w:home|header|;p:7|;c:return-policy|;

At the outset, we regret to inform you that your Order #HKA[protected] does not qualify for any next action(returnreplacementrefund).

Please contact us in case of any query or clarification, or if you require further assistance.

Assuring you of our best service always

Yours Sincerely
Customer Service
Team Healthkart

May 29, 2020

Updated by pravinkr138 Please see the attached file. If there is no return policy why you are displaying 14days return?
It should be 14days replacement right? I bought this item after seeing the 14days return written. Now you are giving this LINK BS 😡

Verified Support

Jun 04, 2020

HealthKart Customer Care's response Dear Pravin,

This is with reference to your e-mail dated May 29, 2020.

As per the current update, product has been picked up from your end and it's in transit. We wish to inform you that once the product will be delivered to the vendor we will get in touch with you post quality check for further resolution.

Please contact us in case of any query or clarification, or if you require further assistance.

Assuring you of our best service always

Yours Sincerely
Customer Service
Team Healthkart

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I have ordered muscle blaze super gainer xxl on 21st april and payed it online as cod options are not available. Its showing delay in delivery due to external factors. I called customer care but nobody is giving actual information regarding tracking or live status of my order. Order details are mentioned below.
Muscle blaze super gainer xxl, 11lb, chocolate
Order id: hka[protected]

Aug 11, 2021

Complaint marked as Resolved

HealthKart customer support has been notified about the posted complaint.

Verified Support

May 04, 2020

HealthKart Customer Care's response Hi Pradeep,

Greetings from Healthkart.

We regret the inconvenience caused. As per Our records, we are encountering delivery delay due to some operational issues at the courier end.

We have highlighted the same to the concerned team and arranging to deliver the same at the earliest.

Your order will be delivered within 2-3 working days.

We request your cooperation in the interim.

For any further assistance, please feel free to contact us at[protected] or write to us at [protected]@healthkart.com (Monday to Saturday from 10 AM to 7 PM).

Assuring you of our best service always.

Thank You
Stay healthy
Team Healthkart!

Verified Support

May 04, 2020

HealthKart Customer Care's response Hi Pradeep,

Greetings from Healthkart.

We request you to please ignore the previous communicated.

We regret the inconvenience caused. As per the telephonic conversation with our representative we have forwarded the request to cancel the shipment.

We would request you to please allow us 2-3 working days.

We request your cooperation in the interim.

For any further assistance, please feel free to contact us at[protected] or write to us at [protected]@healthkart.com (Monday to Saturday from 10 AM to 7 PM).

Assuring you of our best service always.

Thank You
Stay healthy
Team Healthkart!

Verified Support

May 05, 2020

HealthKart Customer Care's response Hi Pradeep,

Greetings from Healthkart.

We have initiated the refund of Rs.2, 749.0 back to the source on May-05-2020. We wish to inform you that once initiated, it takes 7-10 business days for the amount to reflect in your account.

We request you to liaise with your service provider source to check the credit status.

For any further assistance, please feel free to contact us at[protected] or write to us at [protected]@healthkart.com (Monday to Saturday from 10 AM to 7 PM).

Assuring you of our best service always.

Thank You
Stay healthy
Team Healthkart!

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Address: India

My order idhkm[protected] placed on 19th apr 2020 was processed and i got sms as it is delivered on 29th apr 2020. But till today i have not received the shipment. Not got any reply from shipping agency even though raised the issue. Nor able to reach to any of the healthkart people as they keep directing us to different options when we call.
Please look into this

Jun 2, 2020

Complaint marked as Resolved

HealthKart customer support has been notified about the posted complaint.

Verified Support

Apr 30, 2020

HealthKart Customer Care's response Hi Nagesh,

Greetings from Healthkart.

We regret the inconvenience caused. We have highlighted the same to the concerned team and arranging the proof of delivery at the earliest.

We shall update you within 2-3 working days. We request your cooperation in the interim.

For any further assistance, please feel free to contact us at[protected] or write to us at [protected]@healthkart.com (Monday to Saturday from 10 AM to 7 PM).

Assuring you of our best service always.

Thank You
Stay healthy
Team Healthkart!

Verified Support

May 02, 2020

HealthKart Customer Care's response Hi Nagesh,

Greetings from Healthkart.

We wish to inform you that as per the current update, the shipment has been delivered to you. We would request you to please confirm the same.

For any further assistance, please feel free to contact us at[protected] or write to us at [protected]@healthkart.com (Monday to Saturday from 10 AM to 7 PM).

Assuring you of our best service always.

Thank You
Stay healthy
Team Healthkart!

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Payment deducted through sbi debit card but order not confirmed

I have paid through debit card 2749rs for the product muscleblaze super gainer xxl 11lbs.
My money is deducted but order is not confirmed please resolve this issue asap.

Payment to "bright lifecare pvt. Ltd."

This is really pathetic service. I do not expect this from healthkart.

May 30, 2020

Complaint marked as Resolved

HealthKart customer support has been notified about the posted complaint.

Verified Support

Apr 27, 2020

HealthKart Customer Care's response Hi Rahul,

Greetings from Healthkart.

We regret the inconvenience caused. We would request you to please share the registered mobile number with us so that we can check and resolve the issue on priority.

For any further assistance, please feel free to contact us at[protected] or write to us at [protected]@healthkart.com (Monday to Saturday from 10 AM to 7 PM).

Assuring you of our best service always.

Thank You
Stay healthy
Team Healthkart!

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Address: D108 d prime tower phase 7 industrial area mohali, 160055

I received a sealed open product when i put a return request and sent email for this you executive simply denied to do, and there was one product missing that was on creatine worth rs 1000 and for total order i paid 8200 am i stupid for all this that i received damaged product that was not sealed properly and you executive want me to keep those and leave everything am i stupid guys or your executive trying to be so over smart make it return asap otherwise i ll return those product to your address and surely will sue you this is not the way you are providing me damaged product and aant me to keep those #

Apr 27, 2020

Complaint marked as Resolved

HealthKart customer support has been notified about the posted complaint.

Verified Support

Mar 23, 2020

HealthKart Customer Care's response Dear Rahul,

At Healthkart, we are committed to deliver best services & do regret the inconvenience caused.

Please be informed that we are getting the details checked with our respective teams, shall get back to you within 48 business hours.

We request your cooperation in the interim.

Yours Sincerely
Team Healthkart
Stay Healthy

Verified Support

Mar 25, 2020

HealthKart Customer Care's response Dear Rahul,

We would like to inform you that we are looking into your concern & following up with our respective team, shall update you as soon as we'll hear from them regarding your concern.

We request your cooperation in the interim.

Yours Sincerely
Team Healthkart
Stay Healthy

Verified Support

Mar 26, 2020

HealthKart Customer Care's response Dear Rahul,

As per the recent update from our respective team, they have replied on your mail would request you to check the same.

Yours Sincerely
Team Healthkart
Stay Healthy

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N

nikhil morey

Apr 8, 2021

I ordered Muscleblaze multivitamin tablets. When i shook the container it sounded like tablets, so i did not open it till i started my diet. When i opened the seal halfway...to my surprise there were peanuts and mixture in the container. I don’t know if a fake product is being sold by healthkart or one of the suppliers is playing these cheap games.I tried contacting customer care and as expected no response. I have added an image for reference.

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Hi, i ordered for some whey protein and i wanna cancel it now because i got a good deal from a dealer so i’m really sorry i want to cancel my order my order id is: hkm[protected] so please cancel it and i won’t pay the delivery executive if he brings it i’m really sorry sir so kindly accept my apology thank you. I ordered for a muscle blaze gold 1.6 pound whey protein.

Mar 20, 2020

Complaint marked as Resolved

HealthKart customer support has been notified about the posted complaint.

Verified Support

Feb 18, 2020

HealthKart Customer Care's response Hi Deepak,

Greetings from Healthkart.

As per your order cancellation request, we have cancelled order#HKM[protected].

For any further assistance, please feel free to contact us at[protected] or write to us at [protected]@healthkart.com

Assuring you of our best service always.

Thank You
Stay healthy
Team Healthkart!

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Address: FLAT NO 401 NEERAJA APARTMENTS RAMNAGAR GUNDU VIDYANAGAR, Hyderabad, Andhra Pradesh, 500044

Website: Healthkart

I have ordered true basics muscle joint for two times but i have recieved it for only single time.
I have deducted amount twice for the product whereas i recieved the product for single time.

The products has been purchased on 05/12/2019.
The amount has been deducted two times i. E transaction id[protected]and another transaction is[protected] from your website www.healthkartco.in

Please settle the issue as soon as possible.
Thanks and regards,
Vijay [protected]

Mar 20, 2020

Complaint marked as Resolved

HealthKart customer support has been notified about the posted complaint.

Verified Support

Feb 18, 2020

HealthKart Customer Care's response Hi Vijay,

Greetings from Truebasics.

As per our records, your order was not placed for one of the transactions and amount of Rs. 1529.0 was refunded back to the source only.

We would request you to get in touch with your bank regarding the same by sharing Bank ARN :[protected].

For any further assistance, please feel free to contact us at [protected] or write to us at [protected]@truebasics.com

Assuring you of our best service always.

Thank You
Stay healthy
Truebasics

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Address: Malowali bye pass jorhat, Jorhat, Assam, 785001

Sir... With due respect i want to say sorry that i want to cancel my health kart order order number hka[protected] cause i got a another good deal..in health kart itself.. I made the order quick didn't check properly.. Please accept my apologies cancel my order hka[protected].. I will ensure that this will not happen again.. Please cancel my health kart order hka[protected] muscle blaze protein

Dec 27, 2019

Complaint marked as Resolved

HealthKart customer support has been notified about the posted complaint.

Verified Support

Nov 25, 2019

HealthKart Customer Care's response Hi Priyankusha,

Greetings from Healthkart.

We wish to inform you that we have forwarded the request to cancel the shipment, we request you to please allow us 48-72 working hrs to arrange the return.

Meanwhile, deny the parcel if the courier boy tries to deliver the parcel.

For any further assistance, please feel free to contact us at[protected] or write to us at [protected]@healthkart.com (Monday to Saturday from 10 AM to 7 PM).

Assuring you of our best service always.

Thank You
Stay healthy
Team Healthkart!

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Address: Shivpuram lane-3, Anant garden road,vijaynagar, Patna, Bihar, 800014

I have ordered alpino peanut butter and payed it online as cod options are not available. Its showing delay in delivery due to external factors. It's been over a fortnight my order has not been delivered. Worst place to buy supplements online. Once i brought glucosamine. It had 90 tablets with dose of one day each. But from the date which i received the product it was about to expire within a month.

Dec 20, 2019

Complaint marked as Resolved

HealthKart customer support has been notified about the posted complaint.

Verified Support

Nov 18, 2019

HealthKart Customer Care's response Hi Aryav,

Greetings from Healthkart.

We regret the inconvenience caused.

We request you to share your order details at [protected]@healthkart.com so, that we can check details and update you regarding the same.

For any further assistance, please feel free to contact us at[protected] or write to us at [protected]@healthkart.com (Monday to Saturday from 10 AM to 7 PM).

Assuring you of our best service always.

Thank You
Stay healthy
Team Healthkart!

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Address: Khordha, Odisha, 752050

I ordered muscleblaze biozyme whey protein (2.2 lbs, ice cream chocolate) on 25 oct 2019. The expected delivery date initially was 2 nov. However, i did not receive the product even by 10 nov. The message shown on the tracking page in the healthkart app was "delay in delivery due to external factors". Then suddenly on 11 nov, the order status was shown as delivered and the date of delivery was shown as 8 nov. I have not received the product and would like healthkart to refund me the amount of rs. 2211 as soon as possible.

Dec 17, 2019

Complaint marked as Resolved

HealthKart customer support has been notified about the posted complaint.

Nov 13, 2019

Updated by AKASH PRATIK Order ID: HKA[protected]
Tracking ID (India Post): EH[protected]IN

Verified Support

Nov 13, 2019

HealthKart Customer Care's response Hi Akash,

Greetings from Healthkart.

We regret the inconvenience caused.

We request you to share your order details at [protected]@healthkart.com so, that we can check details and update you regarding the same.

For any further assistance, please feel free to contact us at[protected] or write to us at [protected]@healthkart.com (Monday to Saturday from 10 AM to 7 PM).

Assuring you of our best service always.

Thank You
Stay healthy
Team Healthkart!

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I

Imran Mulani

from Delhi, Delhi

Dec 4, 2019

I have never received my order
More than 10 days he is lying and saying I can't deliver because I don't have time
Today my van is full so I can't I don't know why he is doing this is 5th time I'm facing a problem with him
I don't want to buy from healthcare now anything

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I was ordering muscleblaze 2.2lbs whey protein cafe mocha on healthkart app. It was showing error with debit card thats why i paid through paytm upi. But when i paid through upi, my money got deducted and there is no order placed on 5 november at around 12:05 am.
I need my money back.
Please refund it fast.
My email id is rohan. [protected]@gmail.com
Check my phone no. [protected]
Name - rohan shubham

Dec 8, 2019

Complaint marked as Resolved

HealthKart customer support has been notified about the posted complaint.

Nov 05, 2019

Updated by rohan shubham Thank you

Verified Support

Nov 06, 2019

HealthKart Customer Care's response Dear Rohan,

Greetings from Healthkart.

As per our records, your order is successfully placed and will be dispatched within 24-48 working hours.

We wish to inform you that you will be in receipt of an SMS/mail as soon as it is dispatched and the same can be tracked at order status on our website by logging into your account.

Please contact us in case of any query or clarification, or if you require further assistance.

Assuring you of our best service always.

For any further assistance, please feel free to contact us at[protected] or write to us at [protected]@healthkart.com (Monday to Saturday from 10 AM to 7 PM).

Assuring you of our best service always.

Thank You
Stay healthy
Team Healthkart!

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S

Shamlaravi

Jan 21, 2020

I ordered muscleblaze whey protein powder, but i received broken product n so please refund my money as soon as possible Thank You

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S

Shamlaravi

Jan 21, 2020

I ordered muscleblaze whey protein powder, but i received broken product n so please refund my money as soon as possible Thank You

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Address: Chitradurga, Karnataka, 577522

Order i'd hka[protected]. I ordered multivitamin and fish oil pills worth rs849 (Played through from my credit card) for my parents in challakere karnataka. The order is not delivered but we got delivered text, usually one gets ksg or call from executive end when the product is out for delivery, we have not got any such, not even a call to know my house in that lane... After a week when i spoke to my mom, i got to know she have not got any. When i called customer care, they careless and pathetically said they can't help after 72hrs. Seriously its fraudulent site. One can make money in many ways, not in drug sector.. I feel pathetic and horrible with this act of health kart end.

Dec 11, 2019

Complaint marked as Resolved

HealthKart customer support has been notified about the posted complaint.

Verified Support

Oct 28, 2019

HealthKart Customer Care's response Dear Mahidhara,

Greetings from Healthkart.

As per the current update, we have forwarded the request for field executive visit, we would request you to please allow us 48 working hrs on this.

For any further assistance, please feel free to contact us at[protected] or write to us at [protected]@healthkart.com (Monday to Saturday from 10 AM to 7 PM).

Assuring you of our best service always.

Thank You
Stay healthy
Team Healthkart!

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S

Shamlaravi

Jan 21, 2020

I ordered muscleblaze whey protein powder, but i received broken product n so please refund my money as soon as possible Thank You

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S

Shamlaravi

Jan 21, 2020

I ordered muscleblaze whey protein powder, but i received broken product n so please refund my money as soon as possible Thank You

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Address: Saharanpur, Uttar Pradesh

I m very disappointed to healthkart worst delivery. My muscleblaze xxl mass gainer of 6.6lbs which prize is 2399 whose box was totally wasted, totally broken. Bad delivery, its vry cheap delivery. Product is totally wasted, the powder is out from the box. The box is broken totally. I want my money back. Its estimated delivery date was 11 of october and it delivered today, 15 oct.
Please take action on this worst delivery and return my money back.
Contact on [protected]@gmail.com

HealthKart customer support has been notified about the posted complaint.

Verified Support

Oct 15, 2019

HealthKart Customer Care's response Dear Himanshu,

Greetings from Healthkart.

As per the telephonic discussion with our representative, we request you to share pictures of carton box and product from all the sides at [protected]@healthkart.com within 14 days of return period.

For any further assistance, please feel free to contact us at[protected] or write to us at [protected]@healthkart.com (Monday to Saturday from 10 AM to 7 PM).

Assuring you of our best service always.

Thank You
Stay healthy
Team Healthkart!

Oct 15, 2019

Updated by Kaushik himanshu See the worst delivery...!!!
I want my money back.
Such a bad delivery, product is totally damaged and wasted

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Address: Saharanpur, Uttar Pradesh, 247554

I puchased muscleblaze mass gainer xxl on october 5, 2019 on healthkart through my phonepe account. My money has been detucted but the order was not been placed until now and its october 12, 2019 now. The estimated delivery was october 11, 2019. So i m very disappointed from healthkart. I payed 2399 for 6.6lbs, payment is successful but delivery is not it is showing n/a. I need my money back or i need product to be delivered as soon as possible. Please take immidiate action as soon as possible.
Please check my email or my phone number associated with it and respond fast.

Nov 15, 2019

Complaint marked as Resolved

HealthKart customer support has been notified about the posted complaint.

Verified Support

Oct 12, 2019

HealthKart Customer Care's response Dear Himanshu,

Greetings from Healthkart.

We request you to share your registered e-mail id or contact no. so, that we can check details and update you regarding the same.

For any further assistance, please feel free to contact us at[protected] or write to us at [protected]@healthkart.com (Monday to Saturday from 10 AM to 7 PM).

Assuring you of our best service always.

Thank You
Stay healthy
Team Healthkart!

Oct 13, 2019

Updated by Kaushik himanshu [protected]@gmail.com
Thats my gmail id. Now update me soon.
I m very disappointed to that. Do fast and take immidiate action on this late delivery. Update me as soon as possible.

Verified Support

Oct 15, 2019

HealthKart Customer Care's response Dear Himanshu,

Greetings from Healthkart.

We request you to share your registered contact no. so, that we can check details and update you regarding the same as we are unable to find any details with shared id.

For any further assistance, please feel free to contact us at[protected] or write to us at [protected]@healthkart.com (Monday to Saturday from 10 AM to 7 PM).

Assuring you of our best service always.

Thank You
Stay healthy
Team Healthkart!

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Kaushik himanshu

from Agra, Uttar Pradesh

Oct 13, 2019

[protected]@gmail.com
thats my email address please update me soon. I am very disappointed to that.

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R

Robin B

from Karnal, Haryana

Oct 14, 2019

Out for delivery since three days no product no call pathetic service. Will not recommend, they Dont even follow up with the courier

Everytime I call they say by end of the day delivery still nothing..

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Address: Saharanpur, Uttar Pradesh

I puchased muscleblaze mass gainer xxl on october 5, 2019 on healthkart through my phonepe account. My money has been detucted but the order was not been placed until now and its october 11, 2019 now. So i m very disappointed from healthkart. I payed 2399 for 6.6lbs, payment is successful but delivery is not it is showing n/a. I need my money back or i need product to be delivered as soon as possible. Please take immidiate action as soon as possible.
Please check my email or my phone number associated with it and respond asap

Nov 15, 2019

Complaint marked as Resolved

HealthKart customer support has been notified about the posted complaint.

Verified Support

Oct 12, 2019

HealthKart Customer Care's response Dear Mr.Kaushik,

Greetings from Healthkart.

We request you to share your registered e-mail id or contact no. so, that we can check details and update you.

For any further assistance, please feel free to contact us at[protected] or write to us at [protected]@healthkart.com (Monday to Saturday from 10 AM to 7 PM).

Assuring you of our best service always.

Thank You
Stay healthy
Team Healthkart!

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M

Maan Kaushik

from Haridwar, Uttarakhand

Oct 12, 2019

Please take action immidiately and respond me soon at my gmail or my number .

Reply

K

Kaushik himanshu

from Agra, Uttar Pradesh

Oct 12, 2019

Respond kro yrr

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Address: Hyderabad, Telangana, 500091

I ordered muscleblaze super gainer xxl on 2nd oct 2019, i payed through gpay. When order is proceed then it showed that product will be delivered on 10 oct 2019. But today is 10th it showing n/a. I need my money back or i need product to be delivered. Order id : hkm[protected]. I payed 1749 for 6.6llb in offer, payment is successful done but delivery is not it is showing n/a.

Nov 19, 2019

Complaint marked as Resolved

HealthKart customer support has been notified about the posted complaint.

Verified Support

Oct 10, 2019

HealthKart Customer Care's response Dear Rohith,

Greetings from Healthkart.

Apologies for the inconvenience caused. As per our records, we are encountering delivery delay due to some operational issues at the courier end.

We have highlighted the same to the concerned team and arranging to deliver the same at the earliest.

Your order will be delivered within 2-3 working days.

We request your cooperation in the interim.

For any further assistance, please feel free to contact us at[protected] or write to us at [protected]@healthkart.com (Monday to Saturday from 10 AM to 7 PM).

Assuring you of our best service always.

Thank You
Stay healthy
Team Healthkart!

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Address: B201, Signor Residency, koteshwar road, motera, 380005

Website: WWW.HEALTHKART.COM

Mes from healthkart before delivery.
"your healthkart.. Cod order[protected] for product of rs 440.00 will be delivered today. For queries, contact: [protected]"
Person confirm availability through this mobile number before delivery but for initiate return query reply wrong number.

Paid 440 on 18 aug.

Box is doubtful, some details not mention clearly so check fssai license number online which is not available.
So i come to know it is fake product.
Fssai license number [protected] on box.
Not able to attach pics for it.
Medicine sender details...
Df pharmacy ltd, meldi estate, near prasang party plot, sola bhagwat, sayona city road, gota, ahmedabad 382461
Ph no[protected]
Gstin 24aaccd7783l1z8

Sep 19, 2019

Complaint marked as Resolved

HealthKart customer support has been notified about the posted complaint.

Verified Support

Aug 19, 2019

HealthKart Customer Care's response Hi Purvi,

We wish to inform you that we always provide genuine and authentic products to our customers.

As informed by our representative on call, product is delivered from one of our reliable vendors and is authentic.

Should you have any doubt or query regarding the product, you may contact brand directly.

Please contact us in case of any query or clarification, or if you require further assistance.

Assuring you of our best service always.

Thank you
Team Healthkart

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K

Kailash bhomiya

from Mumbai, Maharashtra

Sep 10, 2019

Sir muje prodect retrun karna he..galti dusra manga diya...plzzzz ritun this itam..mene on ka whey mangaya tha..but muje mb ka lana he vo bhi bada dabba..of apka no. Bhi laga raha he

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S

Sainath Madas

from Mumbai, Maharashtra

Sep 19, 2019

Order id:HKA[protected]
I ordered healthkart protein cereals.It is showing delivered but actually it is not.There was no call placed by delivery boy. Pathetic courier service.I am regretting for placing a prepaid order.

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Address: H.no 104, Sector-30- A, Chandigarh, Chandigarh, Punjab, 160030

Hi team,

I have bought muscle blaze multi vitamin from health kart store sector-35, chandigarh on june 02, 2019. But when i opened the bottle all tablets were rip up and damaged, first i thought only upper tablets having this issue but later on i i found whole bottle tablets are damaged. So i went to sector-35, chandigarh health kart store from where i have purchased it but they denied to exchange it and said raise a complaint online we cannot help in this.

Sep 4, 2019

Complaint marked as Resolved

HealthKart customer support has been notified about the posted complaint.

Verified Support

Aug 03, 2019

HealthKart Customer Care's response Dear Sir, We would request you to share your order invoice with us so, that we can check details and assist you accordingly.

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M

maverick29

from New Delhi, Delhi

Sep 9, 2019

What's with you guys? I have issues earlier also but that has been resolved.
This time money is deducted from my account and order is showing incomplete.. What's is this??
Happens only with you guys..
Do look into this matter.
Either return my money or complete my order.

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I purchased muscleblaze creatine monohydrate, unflavoured 0.55 lb from healthkart on 31/7/2019.
My money has been deducted but the order was not been place i payed with my paytm wallet.
I either need my money back or the order to be placed, please take necessary action as soon as possible.
Email id - [protected]@gmail.com
Please check my phone number associated with it and respond asap.

Jul 31, 2019

Complaint marked as Resolved

HealthKart customer support has been notified about the posted complaint.

Jul 31, 2019

Updated by Christopher Edwards Healthkart reacted within hour of the complain.
5 star to its customer care services.

Verified Support

Aug 02, 2019

HealthKart Customer Care's response Hi Christopher, Thank you for your kind comments. As per your comments, we are closing complaint.

Thank You
Stay Healthy,
Team Healthkart

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Address: On Chruch ROad Near Ram Leela Ground Naya Gaon Mohali, Naya Gaon Mohali, Rupnagar, Punjab, 160103

I had bought a sin ew mass gainer online on dated 18.07.2019 and i received this order yesterday. But now i feels that this is a fake product because firstly bar code of this product is also fake i has tried to scan it on google but google failed to search this.
Secondly, there is problem in solubility.
Third is that, design of fonts there is a big doubt on this.
Plz solve this.

Aug 24, 2019

Complaint marked as Resolved

HealthKart customer support has been notified about the posted complaint.

Verified Support

Jul 22, 2019

HealthKart Customer Care's response Hi Raman,

We want to assure you that Healthkart deals in genuine products and with verified vendors only.

To check the authenticity you can share the batch no. and other product details with the manufacturer itself. Should there be any more doubt, you can get the contents lab tested also at your end.

For any further assistance please reach out to us [protected]@healthkart.com or call us at[protected].

Thank you
Team Healthkart

View replies

M

MOHAMMAD HASIM RAJA

from Roorkee, Uttarakhand

Sep 10, 2019

Different nutritional carbohydrate 4.11g energy 16.5kcal protein 0.03g total fat 0g vitamin c 2.38mg potassium 69.0mg sodium 27.2mg iron 0.76mg calcium 21.2mg dietary fiber 0.08mg ...

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