HealthKart Complaints & Reviews

I am writing to you to raise an issue about Sports & Fitness

The issue that I have experienced was: My recent purchase of ON (Optimum Nutrition) Essential Amino Energy is not consumable as when I open the package the seal was broken and the product was spilled all over the lead. Powder lumps are formed and even the desiccant is covered with lumps all over it. It's is clearly mentioned 'do not use if seal is broken'.

Performa Invoice for Order #HKD[protected]
Placed on: Feb 1, 2021
Delivered on 6/02/2021

Either to replace the product or refund my money.
The account is registered with my phone no. [protected]

I was ordering muscleblaze whey protein 4 lbs and healthkart multivitamin tablets 60pcs. The total was of rs. 3324 and i paid it through airtel payments bank option. My money was deducted but order was not placed. I want refund of my money.

I oder raw whey isolste amount 1429 by google psy by upi id [protected]@okicici amount detucted but no oder showing in oder status plz help

Hello sir/mam,

I have ordered MuscleBlaze Super Gainer XXL 4.4lb and my Order-ID-HKD[protected],
I want to cancel my order due to reorder 6.6lb but I am not able to see any cancel option so can you cancel it on your side so I can re order it on my site.

I order muscleblaze super gainer on 1jan 2021 it show delivery about 2 jan
But it show delay and estimated delivery of 6 january now it again show delay when i get it

I ordered products worth RS 10166
But money was deducted from my account but order wasn't placed

I wan refund as soon as possible

I need to reorder

Order placed on 12/11/20

I was ordering on whey 10lbs and mb peanut butter total cost was 10166 which I paid through internet banking but money was deducted from bank account but order wasn't placed.

I want my money back

I ordered a prostar whey protein having order number HKM[protected]. The condition of the jar was not in good condition and seal of the lid was loose but the inner seal is in fine condition. The product is unused and the bill is also there.
I called customer care several times they asked me to share images of the box and cartoon, I did the same but no update on this is there.
I mailed the concern at [protected]@healthkart.com but they are not reverting anything about this.
No one came for the pickup and the return request is not being raised yet.
Kindly help me by raising return request for the same and refund amount for the product.
Seeking to get help from you.
Thanks and regards.

Subjected product was delivered with 'kids toffees: instead real multivitamin tablets.

Surprisingly courier seal was intact, it was just bottle's white cap which was missing with rest all the packing material was kept intact.

Entire product seems to be re-packaged and appears to be a part of systematic & organized fraud activities directly by company.

Another part of my order 'Vegan Omega' is perfectly fine with everything sealed.

Please investigate & arrange for a replacement or refund.

This was my first order with HealthKart which definitely didn't go well. Company has already rejected my refund claim.

Looking forward for your support & help on priority basis.

Regards,
Mohit

I have ordered a Whey Protein of Muscleblaze (8.8 lbs) from halthkart.com, it was about to reach me on 15/10/2020. Today is 19/10/2020 and I didn't get any update of my product. Moreover, I also received a SMS on 16/10/2020 asking me to keep the money ready (as it was on COD) and my product is out for delivery. But, till toady i didn't received the product.

I called the customer care[protected] on 15/10/2020 as well as 16/10/2020 and 17/10/202, l and they assured me that I will get my product within 24 to 48 hours. But, its been more than 72 hours and still I didn't get my product.

My register number in Healthkart is [protected], please look into my matter so that i get the product as soon as possible.

I have olaved an order for muscle blaze mass gainer and paid a full amount of 1749 using my debit card. The momey has been dedumcted my no ordernis showing on my application and no confirmation has been recieved by me. What am i supposed to expext now? Are you going to refumd my amount or fix this problem.

I ordered testosterone booster from healthkart since i did upi with paytm
Now trying to contact healthkart customer care enquiry and chat helpline but no agents available
Please try to resolve it as i didn't got any order placed message
My phone number is [protected] you can check this
And my email id - [protected]@gmail.com

My products is not delivered till today and the estimated last date of deliveryis tomorrow.when i track my order it shows that i didn't receive call or customer not available. And i got no call till today.

Hi. I was placing order for isopure 3lb cookies &cream protein on 29th aug around 6:45 am. When I paid the amount by upi, money got deducted but order is not placed . Please help. My email address: [protected]@gmail.com.

I've placed order for MB Multivitamin and INLIFE Vitamin D3 quantity of 2 each.

But I've received only 1 each, and I completely forgot that I placed order for 2 and I didn't realize that only when I accidentally came across the healthkart order email.

When I check my card and my HK account, I paid for 2.

When I tell them the same, they say that its past 14days of their return policy and can't do anything about it now.

I trusted these people and I did not bother to check, my mom just accepts the order throws the carton away and puts the products aside and we leave them there for a week due to this covid thing.

When I raised the issue to them, they talk about the quality while my issue is about the quantity

I'm their loyal customer since 2012, if this is what I have to go thru, I can't imagine what they're doing to the new customers

Do not blindly trust them, do your checks and do not let them take the advantage of this pandemic

Hi, my name is kaustav sood and i ordered 2lb on gold standard whey protein on 23rd june 2020. Order id: hkd[protected].

Estimated delivery date was 27th june, however i received a notification that the order was delivered today on 24th june delivered by xpressbees.

I have still not received the order, nor am i being able to get in touch with health kart customer care to rectify this issue.

I simply want to know where my order is as this is a prepaid order.

I have attached the mail they sent me to confirm delivery of my order.

I have two products from healthkart one good product second product has expired date order I'd HKM[protected] they replying product can not change and refundable

My name is chetan sharma
From healthkart i ordered :-
2 nouriza peanut butter = 704 rs
1 mb fuel whey protein unflavoured = 1099 rs
1 mb fuel whey protein chocolate flavor = 1199

Order id :- hka[protected]

I ordered it on 21 may 2020 and it shows the expected delivery date 31 may 2020
But on 26 may 2020 it shows that your order is delivered but i was not delivered to me.

Please solve my problem

I ordered a resistance band from healthkart and got it on 13th may. The item is so unsatisfactory to so may levels that i opted to return the product.in the product page it is mentioned that the order can be returned till 14days. I made the request through call on which i was said to send a mail. Then i wrote a mail and said to send the current pics. After that i was told that the seller doesn't have return policy. I send them the mail that on the page itself it is written that the product is eligible to return. Today is still 22nd of may 2020. Very poor response from the healthkart team. I want my money back.

I have ordered muscle blaze super gainer xxl on 21st april and payed it online as cod options are not available. Its showing delay in delivery due to external factors. I called customer care but nobody is giving actual information regarding tracking or live status of my order. Order details are mentioned below.
Muscle blaze super gainer xxl, 11lb, chocolate
Order id: hka[protected]