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HealthKart Complaints & Reviews

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Last updated Feb 14, 2024
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HealthKart reviews & complaints page 6

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V
Vinayakrrrrr
Sep 30, 2021
Oct 3, 2021
This thread was updated on Oct 3, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Payment succeeded but order not successful

Hey, I paid for 5lbs tub of Whey Protein by Optimum Nutrition (extreme milk chocolate) worth rupees 7389.

I paid via Paytm UPI. The payment has been successful and the money has been deducted from my account but post-completion it said the order could not complete due to some error

Now the item still sits in my cart, unordered, while the money from my account is gone. Please take a look at this, thanks...
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aayupvt
from deoghar, Jharkhand
Sep 24, 2021
Sep 26, 2021
This thread was updated on Sep 26, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Bcaa

HI, i ordered a BCAA from healthkart official website. I did the payment through UPI (paytm) and at 9:15 pm today. After confirming the payment i got a text that your account has been debited by 2998 and has been to BrightLife Care Pvt ltd from Paytm balance but i haven't got any update from healthkart regarding the order nor it is showing under my orders section. Please refund my money asap, i've all the screenshots in proof FYI...
+1 photos
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S
Satyam Sethi
Sep 23, 2021
Sep 24, 2021
This thread was updated on Sep 24, 2021
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Money deducted but order not placed please help

I placed the order of a GNC protien & paid via upi. After that the money was deducted and payment was successful but the order is not showing in the app.

Name: Satyam Sethi
Email: sethi.[protected]@gmail.com
Phone number: [protected]
Product ordered: GNC AMP Pure isolate powder
2.2 lbs....
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S
Shishir_Singh
from New Delhi, Delhi
Sep 14, 2021
Sep 15, 2021
This thread was updated on Sep 15, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Counterfeit MB Whey

Team, I had ordered 2 flavors of MB Whey Protien - Vanilla & Strawberry. While Vanilla was good, the box for Strawberry flavor was open without any seal on the Box. As I opened the Vanilla first and was consuming the same, I opened the strawberry flavor box yesterday and there was no seal on it, no authentication code was present and the Barcode on the cap was faded.
The Protein powder was also having a foul smell.

I...
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R
Rajeshwaran Pagalakumar
Sep 7, 2021
Sep 8, 2021
This thread was updated on Sep 8, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Contents of Order ID HKI-31298-37414873 have been completely damaged and I am not being offered a refund or replacement

Address:Gurgaon, Haryana

I had received the contents of this order on 30th August. On checking the contents on 31st August (night), the carton was intact but the protein box was completely damaged, the cap came off without any effort (seal was intact) and the contents of the box were leaking through multiple pinholes on the protective cover of the box.
I called the customer care helpline on 1st September and shared an e-mail complaint as well (before 48 hours...
+6 photos
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S
Satrajit Nath
Sep 7, 2021
Sep 8, 2021
This thread was updated on Sep 8, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Damaged product received .

I have received a damaged ON whey protein box with a broken seal and have raised a request with the customer support with all photo proofs but in response they said they wont be able to return i contacted them just after opening the carton box and within a hour of the delivery and with all photo proofs which fulfil all the policies on their website .. please kindly look into it asap...
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G
Giri Bhatnagar
Sep 5, 2021
Sep 5, 2021
This thread was updated on Sep 5, 2021
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Fraud/Defective item received

Address:Rajasthan

Recived product was damaged, old looking with multiple scratches and dent. The seal looks tampered. When reached out to HealthKart team they said they have no inventory of the product details I received and they will not be proceeding with replacement/refund....
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J
Jeet Saraha
Sep 2, 2021
Sep 3, 2021
This thread was updated on Sep 3, 2021
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Received damaged product. Health karta refuses to replace/return.

I ordered myprotein whey supplement from healthkart, and received damaged product. The my protein carton had what most probably are small holes due to steppler pins made during delivery. When I opened the box the protein was spilled all over. Called customer service, which after delaying for 4 days say that they won’t replace/return since the carton was delivered by “due diligence” from their side. Instead, they had the audacity to...
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R
rawatt_vikash
Aug 28, 2021
Aug 30, 2021
This thread was updated on Aug 30, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Product Undelivered and sanctioned RTO without my permission...

I orderer a mass gainer from healthkart app and my experience was very ridiculous. Delivery agent called me at the date of delivery and unfortunately I wasn't at home at that time and I reported him of my absence and to deliver my order some other working day... Healthkart was asking me the delivery date and I filled that option... I waited waited and waited, 12 days later, I haven't got my product. I have called the delivery agent minimum...
+1 photos
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Sunilkadwasra
Aug 22, 2021
Aug 25, 2021
This thread was updated on Aug 25, 2021
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Mb pre-workout 300

Address:Khsra number 165 house number 5, Purani bank wali gali

MB's pre workout showing no result on my body and not correct I think this duplicat given I bought from health card go to office...
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M
MP AISHWARYA
Aug 22, 2021
Aug 25, 2021
This thread was updated on Aug 25, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Cash debited but order not placed

I had booked muscle blaze rod way protein isolate and also I paid cash through PhonePe by using UPI ID but I did not get any confirmation message from health card but my cash also debited to be life means bright life Private Limited so please confirm Order or refund my moneyCash debited but order not placed...
+1 photos
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A
Apurva14
Aug 10, 2021
Sep 25, 2021
This thread was updated on Sep 25, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Muscle blaze mass gainer worth 4000

Address:442001

Healthkart Company sent me fake product which contained lot of insects .and it denied my refund . Even when I send them photographs showing insects in their product ....
+3 photos
+1 videos
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T
Thakur2001
Aug 4, 2021
Aug 5, 2021
This thread was updated on Aug 5, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Undelivered product and sanctioned RTO without permission

Address:Bengali camp

I ordered protein cereals from healthkart app and my order is prepaid. they provided such a ridiculous and poor courier service that is Xpressbees they didn't delivered the item and without asking to me they filed RTO I don't know on which basis? I called the delivery agent, he first said he's on a way later I called again, he kept his phone switch off. I want my compensation and money back.highly requesting...
+1 photos
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L
luckysh29
Aug 1, 2021
Aug 4, 2021
This thread was updated on Aug 4, 2021
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Payment Received but order not placed

I was ordering impact whey protein whey protein chocolate smooth on healthkart app. It was showing error with debit card thats why i paid through mobikwik wallet. But when i paid through mobikwik wallet, my money got deducted and there is no order placed on 1 Aug at around 9:40 pm.
I need my money back.
Please refund it fast.
My email id is [protected]@gmail.com
phone no. [protected]
Name - Lucky Sharma...
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Shishir Sharma 00
Aug 1, 2021
Aug 1, 2021
This thread was updated on Aug 1, 2021
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Order is not placed

Yesterday I placed an order of muscle blaze isolate raw whey protein of rs 1359 but eventually the price is deducted from my account but my order is not placed .
My email - [protected]@gmail.com...
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A
ankshitdhiman27
Jul 22, 2021
Jul 22, 2021
This thread was updated on Jul 22, 2021
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Money got deducted but order was not placed

I ordered muscleblaze biozyme whey protein 4.4 lbs from healthkart. I paid through UPI for order and made a payment of rupees 3329. money got deducted but order was not placed. please refund my money or place my order instead. please do something regarding it....
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M
Manas Talekar
Jul 2, 2021
Jul 2, 2021
This thread was updated on Jul 2, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Money Deducted and Order not placed

On 1st July 2021 at 11:43pm I placed an order of Muscle Blaze Raw Whey Protein 4.4lb Unflavored
After checkout option from healthkart app
It redirected me through UPI option on Amazon Pay where i completed the transaction.

Seems like a glitch in your healthkart app,
Place my order instead of refund procedure...
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Ashish231989
Jun 29, 2021
Jun 30, 2021
This thread was updated on Jun 30, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Money deducted but order not placed in healthkartkart

Hi,
I ordered muscleblaze biozyme protien (Magic mango). I paid through the Mobikwik wallet.
The money deducted and the order was successful. However, i am not seeing any order in my healthkart account.
Please refund the money ASAP.
Here is my details :
Name : Ashish choure
Contact : [protected]...
+1 photos
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L
Luci#
Jun 27, 2021
Jun 27, 2021
This thread was updated on Jun 27, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Product return ke liye apply kiya hai lekin koi acche se reply nahi de raha hai.

22 June 2021 ko product mila mujhe..uski cap broken thi.. seal tuta hua tha.. usi din mene return k liye apply kr diya tha lekin abhi tak koi response nahi mila hai.. vo log a66e se reply nahi de rahe hai... Navnita & chandan kr k hai unse baat hui thi har bar vo log yahi bolte hai 24 hr wait kijiye lekin ku6 update nahi dete hai.. bekar service hai.....
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arpita malkani
Jun 2, 2021
Jun 2, 2021
This thread was updated on Jun 2, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Muscle blaze super gainer

Address:Rama Mandi Jalandhar, 69

Money deducted from my account but order was not placed i want my money return...
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