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HealthKart Complaints & Reviews

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Last updated Feb 14, 2024
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HealthKart reviews & complaints page 3

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D
devashishmathur
Oct 6, 2022
Oct 9, 2022
This thread was updated on Oct 9, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Wrong and old/used product delivered

Address:Bhopal

Order - HKD[protected]
Received on 24.09.2022
Opened on 26.09.2022
Product ordered - NitroTech MuscleTech 8.8lbs
Product Received - Used, old and unsealed Combat Protein 4lbs

Remedies exhausted - Mutliple emails and phone calls on customer care.
Requesting - Replacement or Refund (Both denied)
Ticket No. - [protected]

I had ordered NitroTech MuscleTech 8.8lbs but received...
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F
from Ghaziabad, Uttar Pradesh
Oct 6, 2022
Oct 7, 2022
This thread was updated on Oct 7, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Company/ delivery

Address:HealthKart Head Office, The Presidency Tower, Tower-B, 2nd Floor, 46/4, Mehrauli Rd opp. government girls college, Anamika Enclave, Sector 14, Gurugra
Website:Healthkart.com

I order 4 product 2 pre workout and 2 Creatine from
Health kart and that order is pre paid as expected delivery date was 2nd oct but i didn’t receive it they keep delaying it on 4oct they message me that we won’t deliver product you’ve to collect from our warehouse when i tried to resolve they misbehave and say hum ese hi krte h but still i go 20km away from my house( delivery address) to warehouse and still I didn’t get my...
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A
Anagh Tiwari
Oct 5, 2022
Oct 5, 2022
This thread was updated on Oct 5, 2022
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Got Sugar instead of Whey Protein

Address:3rd Floor, Parsvnath Arcadia T 01, M G Road Sector-14 Gurgaon, Haryana 122001 India

Dear Team,

One of the moments where I felt cheated is when I opened the box of protein I ordered and found sugar instead of whey protein.

To my surprise the seal was broken and when i checked its brown sugar inside it.

I am attaching the pics of the box. I request you to please replace the box of protein with the original whey protein.

Hoping to hear from you soon....
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D
Dineshu444
from Jammu, Jammu and Kashmir
Oct 3, 2022
Oct 3, 2022
This thread was updated on Oct 3, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Peanut butter,not confirmed,Money got deducted from my account.

My order is not confirmed but, Money got deducted from my account. How I refund my money...
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A
Amit Khachane
Sep 28, 2022
Oct 17, 2022
This thread was updated on Oct 17, 2022
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ON Amino Energy

Address:Delhi NCR

The product delivered damaged and was not passing authentication, when tried reaching out to customer care of healthkart on the same day of delivery. They asked for pictures which i provided. No response. I tried reminding them but they again asked for the same picture. Later they started wasting time for inspection and dodging instead of initiating the refund.
After so many days I received a call from healthkart saying the product...
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M
myname22
from Bengaluru, Karnataka
Sep 10, 2022
Sep 11, 2022
This thread was updated on Sep 11, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

TRUEBASICS heart omega3 antarctic krill oil

Address:BRIGHT LIFECARE PVT LTD,PARSVNATH ARCADIA,M G ROAD,SECTOR 14,GURGOAN 122001
Website:healthkart.com

Healthkart hkd[protected] | ticket no:[protected] - fake product delivered which is harmful.

The product delivered on 26 Aug 2022 was not passing authentication, when tried reaching out to customer care of healthkart. on the same day of delivery. They asked for pictures which i provided. No response. I tried reminding them but they again asked for the same picture. Later they started wasting and dodging instead of giving...
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R
Rajat Matta
Sep 6, 2022
Sep 7, 2022
This thread was updated on Sep 7, 2022
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Delayed order delivery and order cancellation and refund

I have ordered Nakpro whey protein on 24th August and it was expected to deliver on 1st September. But I have not received it yet. I wish to cancel the order and get my money refund as soon as possible.
My order ID is HKA[protected]....
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G
G sai pavan varma
from Visakhapatnam, Andhra Pradesh
Sep 4, 2022
Sep 5, 2022
This thread was updated on Sep 5, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

I ordered Scitron advance whey protein milk chocolate flavour

Sir, I ordered scitron advance whey protein from healthkart on 02 sep 2022, I ordered this product because healthkart as mentioned flat ₹200 off, if i do online payment through Airtel payments Bank, but i have received only ₹40, it blewed my mind, i am a student, I can't afford this extra money, so sir, please try to cancel my order, And i am really sorry for cancelling my order, but please accept my request....
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2
22JasmeetSingh
Sep 2, 2022
Sep 22, 2022
This thread was updated on Sep 22, 2022
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Not replacing damaged and contaminated product

I purchased GNC whey protein from Healthkart, received product was damaged as its container was crushed, and on opening the lid it had bugs on top of the inner covering, which was also ripped.

So I called healthkart customer care, and they told me to send the photos of the container with expiry date and top to down photos, to their official email, which I did, and ticket was created.

After no update for couple...
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V
Vishnu Nandakumar Rajeswary
from Kunnamangalam, Kerala
Sep 1, 2022
Sep 6, 2022
This thread was updated on Sep 6, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Whey Duplicate product

I have orderd a Whey protein through health kart but recieved a Fake Product It is absolutely harmful to the body, Which was already opened, Order ID HKA[protected], But Health kart is not accepting it as per the return policy, This company is cheating the customer...
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D
Drulzz
Aug 30, 2022
Sep 19, 2022
This thread was updated on Sep 19, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Wrong Product Delivered and Unresolved Query

Address:Bright Lifecare Pvt. Ltd. 3rd Floor, Parsvnath Arcadia, T 01,M G Road Sector-14, Gurgaon - 122001

Hi,

I have purchased Whey protein Muscle tech Nitrotech performance series - Milk Chocolate USA 4Lb(Rs.6399), but Product delivered was same product Milk chocolate India 4LB (Rs. 5900).

Since that i have contacted healthkart support team via mail, call and shared the product pictures packaging details as they requested. They keeps promising that my query will be resolved in 24hrs/48hrs/72hrs. It's been 10 days...
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S
sagarwalia88
from Bengaluru, Karnataka
Aug 26, 2022
Aug 26, 2022
This thread was updated on Aug 26, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Item missing from delivery package

Address:132, naidu layout 4th cross, kuvempunagar 1st stage, jalahalli east, Bangalore 560014.

I had ordered a gym bag, 2 pre workouts and a pack of creatine. got all except gym bag, infact parcel box was too small to hold a 40 litre gym bag in it. had contacted customer care number they asked me to email the pics. i did, they didnot receive it. i sent from 3 different mail id's, its still the same. Customer care is not willing t help, local healthkart store guy not willing to help....
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K
KunalYadav1
Aug 23, 2022
Aug 23, 2022
This thread was updated on Aug 23, 2022
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Order

I Purchased one Fish oil capsules from healthkart on 19th Aug and made the payment on same time however i m not get my product and they mentioned the status as delivered in application .. multiple calls and mails has been shared with them but i didn't get any resolution...
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N
Nilabh@12
from Gorakhpur, Uttar Pradesh
Aug 17, 2022
Aug 19, 2022
This thread was updated on Aug 19, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Muscle blaze multivitamin tablet

Address:Bichhiya pac camp shastri nagar Gorakhpur

I will order 60 tablet rs 529 rs but i can open a box i received only 30 tablet..
And tablets has been changed...
I can every try to complain to healthkart costumer care but they cant any response and help us..
Order id is - HKA[protected]
Verify mobile - [protected]...
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A
Abhishek_yadav_0348
Aug 13, 2022
Aug 14, 2022
This thread was updated on Aug 14, 2022
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Bad quality product denied return

Hello, i ordered MuscleBlaze Biozyme Performance Whey protein which recived on 8 aug 2022 when i open the box it smelling very badly when i take the protein i vommit.when i tried to return my product the coustmer executive said the smell or taste is not under our return policy.is that mean they sell anything they want it is my wrost online shopping experience i am tired of same reply i want to return or replace my order.is there someone who...
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A
aman671
Aug 6, 2022
Aug 6, 2022
This thread was updated on Aug 6, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Order Not Received But Order Status is Delivered

Hi

I had placed an order with Muscleblaze, and the order status seems to be delivered.
But the order is not received yet. The payment was also prepaid via credit card.

Please check this matter as early as possible.

Aman Goyal
Order Number: HKD[protected]
Order Date: 3 August 2022...
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K
Kiran RD
from Hyderabad, Andhra Pradesh
Aug 3, 2022
Aug 4, 2022
This thread was updated on Aug 4, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Healthkart Order Not received

Address:4th Floor, Parshavnath Arcadia, T 01, MG Road (Opposite to Motorola), Sector-14, Gurgaon, India - 122001

I ordered Muscle Blaze Whey Gold 100% Whey Protein Isolate, 1 kg on 22 July 2022. The expected delivery date was Aug-2 . However, I did not receive the product but the app has marked the item as delivered.

I cannot register my complaint correctly as there is no response from Health Kart.

Order No: HKM[protected]No. of item 1)...
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R
Riyaj Ahamd
Aug 1, 2022
Aug 2, 2022
This thread was updated on Aug 2, 2022
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Cancel and refund and show order delivered

Address:CRPF camp surajpur greater noida

I order MuscleBlaze Raw Whey Protein 80%. But due to payment pending I again order this items and in both case money deduct. I received only 1 order. I call Healthkart and say please cancel my 2nd order and he say within 48hours ur order get cancel and refund will be granted but today show both item are delivered. How can I get refund....
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I
Ivan Robert Paul
Jul 21, 2022
Jul 21, 2022
This thread was updated on Jul 21, 2022
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No Delivery

I have ordered some products from Healthkart from which I need return one product.
First mistake by Healthkart was that they gave an Approval of a Non Returnable Product.
Second, when they found this, they have neither delivered the product nor refunded the Amount....
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S
So yanki
Jul 7, 2022
Jul 7, 2022
This thread was updated on Jul 7, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund issue on cancelled product

Cancelled my product but haven’t received my refund yet and it’s been more than 10marks already.. Called the customer care wasn’t worth it n very unprofessional.. Would appreciate if look into it..
order no. HKM[protected]...
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