Hero Electric Complaints & Reviews

Hello
I own a hero electric e- bike bearing chasis no. MEPHEHPSB099L7141 bought on 08/10/2021from 4Aces MotoCorp India LLP, Guwahati, Assam .
From the day I bought this vehicle I have been facing issues as my cluster meter is not working. I had asked fr a home visit, the technicians visited and promised me a replacement but i am utterly disappointed as i have still now not received anything till date.
Apart from this,...

Purchase Optima after paying Rs. 1, 02, 000 to GURU NANAK, AMRITSAR for duel batteries. We got single battery and it was ensured by dealer for second battery will be provided in 4-5 days. It was mislead further by dealer of milage of 70 kms after full charge for single battery. But it just have 55. Today When ask for second battery hot words were exchanged. It is said second battery will be provided after one month. Could not understand when...

Hello
I own a hero electric e- bike bearing chasis no. MEPHEHPSB099L7141 bought on 08/10/2021from 4Aces MotoCorp India LLP, Guwahati, Assam .
From the day I bought this vehicle I have been facing issues as my cluster meter is not working. I had asked fr a home visit, the technicians visited and promised me a replacement but i am utterly disappointed as i have still now not received anything till date.
Apart from this,...

Respected sir,
Date:-22/06/2022 i purchased hero optima cx er from rajkot at avdhesh agency. After drive 100 km i feel the front suspension of optima does not working properly, then I inform tk dealer, he said that he check my suspension and said that this is company fault and we replace suspension in few days. After 2 month i complaint frequency but they do not give proper answer and said that this is your problem, in addition to...

Sir maine i took one photon scooty on 9/05/2022 sir he got battery problem on 2/08/2022. Sir my new scooty is standing on agency since 1 month. Agency Name (Lata Eco Vanshi Hero Electricity. Prophet Pur Pankoshi Varanasi. Dealer Mobile Number[protected]. I am very upset sir plz help. Sir I have messaged with high hopes....

This is rayaz Khan from Raipur marwar district Pali state Rajasthan pin 306304 I am completing about my Hero electric Scotty battery issue On 25.08.2022 online But Still Hero Electric Ajmer Rajasthan has no Response about my Complent I am completing last 1 year on company emlore by phone Continue but No Response givan by Hero electric Ajmer Rajasthan please take action on Hero electric Scotty Ajmer Rajasthan
My contact number [protected]...

I own a Photon hx of Hero Electric. This is the second time I'm facing the problem in charging my vehicle. The charger is not responding when plugged in. It's my humble request to please resolve this issue, either repair it or exchange it....

1.6 years, 10k km driven so far part problems

So far below parts are changed so money waste
1. Key set part problem
2. Motor not work part changed
3. Brake lever problem
4. Brake cable cut

Major
1. Wiring melted (Safety problem)...

Hello Sir, I'm Shivlal Dhoot from Surat Gujarat. my mob.no. is [protected]. sir i have bought hero electric photon lp scooter from dealer name: Boss Auto Point. Add:- purushotam nagar, opp. shyam dham temple, Sarthana Jakat Naka, Varachha, Surat, Gujarat 395006 Mob.no.[protected]. sir I bought this bike and complete all the formality's of the scooter my rto number also came even my 2 emi also deducted now my issue is that i received faulty...

I have buy the Hero Electric Optima CX ER on 12th August 2022.

I was about to die. I was on highway and Scooty battery charging exhausted without any waring.

I visit hero electric showroom at 11 am and get my Scooty at 6pm. After getting my Scooty i going to my home. But i face multiple issue only in 1 km ride.

Day 1 ( same day ). Scooty stop, after 1km & never started. I have complaint to Showroom...

Dear sir/madam
i purchase hero electric scooter ( e byke photon lp beige) from shiv sagar automobiles near ambedkar murti masoodabad chauraha aligarh wide bill no 2094 dt 27/02/2022

unfortunatly byke is close at the time in running lock cut and on after statrt your service man say lock is damage but new lock is not available at show room
sir after one month lock is not available my scooter is dead
kindly...

सर मेने अपनी हीरो स्कूटी जिस्का मॉडल नंबर ऑप्टिमा ई-5 हीरो इलेक्ट्रिकल्स अजमेर से खरीदी थी जिस्का चालान दिनाक[protected] तथा चालान नंबर 642 है जब से खरीदी है तब से एक बार पूरा चार्ज...

Respected sir I book hero electric optima dual battery model on 30 august 2021.but not receive till July 2021.
then august 2022 i buy hero optima hx er model.but these problems faced by me daily.
1.range of battery is only 45-50 km per battery in single seat.
2.one charger showing only green light.not working.
2. sound of broking anything is hear.
3.headlight is not working.
I buy this Ebike on 6...

My charger has been short it has been given to dealer for change/ repair after one month there is not proper response...

The behaviour of dealer neither good nor cooperative with us.whenever we go to him, regarding any problem he always deny to even listen.we are just exhausted now.please take it seriously otherwise we will go to consumers court to take legal action against him along with the department....

Iam booking in hero photon electric bike ...
Before 7 months letar. Not in delivery....

Dear sir/Madam
i have 7 electric soocter of hero i want to know that what things is under warrnty of my soocter and how much warrnty in detail...
i write 2-3 mails but you did not reply of any one mail.
plz reply me
Your customer support is saying 5 product (motor, charger, controller, battery, conveter) is in warrenty.

but your serivce center is saying only 3 product is under warrnty (motor,...

I am buy a optima CXer scooty from Ajay motors kushinagar on date 26/07/2004.
After one day theirs was a problem in battery but do to some problem I not visit the service center but after visitin they was told that the battery of scooty was dead. He told me that he will provide my battery after one month, so I requst you that provide my battery as soon as possible because I am facing so many problem. I am also told you that the service...

Dear Hero electric Service Manager and team,

When my Vehicle will be service and get back to me ?
Let me know . More than 20 days completed.

I have been informed that Motor problem so New motor order has given ..But no update till today.

If not possible for service replace my Vehicle. Lots of problem facing without vehicle.....

Hi
We bought one hero ele photon from chandauli dealer and called more than 100times in 2 months but didi not get any service and i am getting frustrated. At the time of buying they have promised me to provide service but after bought they did not act like same. Please help me....