Hero Electric Complaints & Reviews

Sir, my scooty is in warranty and it has issue with tyre Rim from Las 40 days they have my scooty with them not telling when they repair and return...

Give service in the right way.. All the dealers you have given are completely useless, fix your service...It's been a month for the scooty yet 2nd battery charger is not provided by the dealership Annapurna electric power
Sakti...

When i plugged the wire into scooter to charge it heated and got burned..both male n female plug... it is 8months old only new scooter.
company and dealer say no warranty...

Date of incident: 25/1/2022
client number [protected]
i have hero optima hx (dual battry) electric moter cycle scooter the moter is jamed no movement of tyre i was complaints to dealer chand enterprises manjhanpur, kaushambi u.P.
Resolution : need a new electric moter for vehicle hero optima hx (dual battry)
no result from dealer till 1 month
resolve my problem as soon as possible
date of incident:...

Company name- Hero Electric Booking id- 601912 Date of Purchase[protected] Warranty- yes ( 3 years) Amount paid- 52000/- Reg mob no.- [protected] Reg mail id- [protected]@gmail.com Problem - Consumer purchase an electric bike from the above mention details but he facing the problem the battery is not working for last four months Regarding this he calls to the company but they did not provide the valid service to the consumer yet so he...

My vehicle photon+speedometer is not working ignition is not working horn is not working indicator bulbs are not working totally after 1st service give me a solution...

Dear Sir
I purchased a Hero Electric Optima LX on 12th March, 2021. But due to the poor quality and manufacturing defects my scooty had broken from the chassis while I was driving which could have led me in a serious accident or injury. There is a crack in the chassis. I am deeply shocked to see this from one of the renowned two wheeler brands. I took the scooty to the concerned automobile dealer and he refused to change the scooty....

Dear team my hero is electric scooty which i put 6 months ago to prepare in your company's showroom in fifth road kuchaman city which the owner there has not allowed to be ready yet and sold my scooty by taking out Is,...

My hero photon electric bike is not working properly his display is not showing when the battery is discharged fully, indication of battery is not proper my bike is not going beyond 20km in fully charged, and the service person are also not assisting proper my no is [protected]...

Charging plug heat regular but dealer not respond...

Good evening sir
आप सभी कैसे हो.
Sir मेरी समस्या यह है कि 15 अप्रैल 2021 को RAJSHAGUN SALES PVT LTD KD BLOCK PITAMPURA DELHI से HERO CYCLE खरीदी थी. सभी कुछ ठीक चल रहा था. लेकिन FEB 2022 को CYCLE की REMOTE में एक साथ तीनों LIGHT जल गई और मोटर ने...

I have booked Hero Optima HX Dual battery on[protected] with ANKUR MOTORS, TARBUND, SECUNDERABAD, vehicle should be delivered as per showroom terms on or before February 3rd week. Till now vehicle has not delivered and not in a position to tell the exact delivery date and time. Please find attached booking receipt. Please do the needful. Thank you....

Hii there, My name is Chaturpal Singh. I have booked an Electric photon Hx from HERO ELECTRIC - SHANKAR LAL & SONS, AGRA on date 27/02/2022.I have uploaded the reciept they provided to me, which is written on a plain paper with no stamp, no company name, no nothing. I have done the payment from Phonepay of Rs 3000.

They told me the on road price of Photon Hx which was Rs 93000(including accessories. After then I quiried the...

Sir..
Mene 2days pehle hero p liya he .

Abhi scooter start karne ke baad READY likha nahi re raha he..

Aur excilator kaam nahi kar raha .. display pe excilator ka symbol aa raha he.....

I dropped scooty there for insurance claim and servicing and washing.I called them after 10 days they said it takes time soo finally o got a call from them after 25 days that your scooty is ready. When I go there my scooty was same as it was they only replaces 3 parts no washing done no servicing done they said excuse on washing we don't have light even though they can use generator to satisfy customer bro like seriously from 25 days they...

VICHLE NO - BR04AL2367
VIDE RECEIPT NO BR4D[protected]
receipt date-11-jan-2022
BUT TILL NOW NOT RECIVED RC BOOK

Regards
Abheeshek kumar singh
S/o- Sitaram singh
veer kuwar singh colony kashi bazar chapra bihar
pin- 841301
mobile -[protected]...

I purchased Optima es on 27.12.2021 from Chennai Eco Motors, from the day of delivery battery voltage on display board was not provided and bars were full. During first week got stuck in middle of journey and came to know battery is dry but still battery bars was shown full in display board. while complaining came to know bars wont fluctuate. started noting mileage to charge battery time to time.
during third week got stuck again after...

Sir mujhe aaj tak bhi scooty deliver nahi hui or nahi apne response diya...

Product not delivery even after 5 months
order no #HE-LIVE[protected]
very bad customer care
no online tracking
no one taking responsibility...

Dear Sir,
Greetings of the day,
I request for your kind that I have booked an electric scooty. But not deliver till now.
I have also called customer care many times but did not get any update. He has been saying the same thing every time. That the scooter will be delivered to you as soon as possible.
So please help me sir.

Booking details below.
[Order #201805] (15/10/2020)
Product Quantity Pricebr...