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Hero Electric Complaints & Reviews

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Last updated Apr 6, 2024
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Hero Electric reviews & complaints page 22

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S
sonuG1
from Katni, Madhya Pradesh
Nov 17, 2021
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Average not getting as said

Address:Shanti nagar katni

I am not getting average as said
i am getting an average of 30/35 km per full charge . please help...
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M
Manmeet Kamboj
Nov 10, 2021
Jan 26, 2022
This thread was updated on Jan 26, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Online order not delivered by hero electric

Address:Gurugram, Haryana

मेंने एक हीरो इलेक्ट्रिक आप्टीमा स्कूटी आनलाइन 8 सितम्बर को बुक की थी | जिसका आडर नंबर # HE-LIVE[protected] है | इस आडर की कुल कीमत 58980 रुपये है | आनलाइन अडवांस 2999 रुपये और 55981 रुपये आडर की डिलीवरी...
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R
ravisinghpatti
Nov 10, 2021
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Refund

I booked an electric scooter online with booking amount of Rs.2999 on 11th oct 6;38 am, but it's looked too dalay in delivery. So i want my refund as soon as possible.
I tried to call your consumer number[protected] To many times but there was no satisfied answer from your side then i complaint in National consumer forum against you and they told me that you have to know your complaint No. 3037779.
I hope your respected...
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Booked a scooted In august' 21, so far not received any update about delivery. customer care never attend phone / never response for mail or tweet.
booking no. HE-LIVE[protected]...
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Manmeet Kamboj
Nov 2, 2021
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Dealer not provide order at online booked rate.

Address:Hero electric 50 Okhla Industrial Estate (phase III) New Delhi

I have booked Hero Electric Optima HX on 8 September form Sirsa, Haryana location with Total RS. 58, 980. Advanced payment 2999 and rest payment on delivery.

Selected dealer:- mangat motors sirsa demanding now 84000/-

Please provide my order at online booked rate.

Order number.

[#HE-LIVE[protected]]...
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R
raju1988
Oct 30, 2021
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Not charging

Address:H no 47 nangli sakrawati najafgarh

My optima not charging on warranty
My number [protected]
And [protected]
Mr Raju tehlan
Please solve my address scuty not running...
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J
Jayavel JD
from Chennai, Tamil Nadu
Oct 27, 2021
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Quality Issue

Address:Plot No-2, 28th Cross Street,, Lenin Nagar,

We purchase Hero electric NYX Hx one year before... TN13 V 5163
this bike quality was worst and its quality becoming more dangerous to human life ...

After purchasing a new vehicle within a few months front brake assembly broke and the bike was skidding, the person who was driving got a minor injury then informed the dealer they respond immediately and rescue him..
very good support from the dealer so we ignore...
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C
ChikuScooty
from delhi, Delhi
Oct 26, 2021
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Dealer Fraud

Address:Najafgarh Delhi and Gurugram

Hi All,

I purchased the Optima Hx dual battery scooty from Yuvan Automobiles Najafgarh Delhi. They are not ready to give me the bill of 64000 which i paid to them. They only give me the bill of amount 62000. Also they charges the insurance for rs 3000 but provided the insurance of rs 2085 only.. Dealer is totally fraud and taking extra money from the customer .

Also ever after 45 days they are not given the...
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S
shanky28
Oct 26, 2021
Sep 7, 2022
This thread was updated on Sep 7, 2022
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Complaint in e bike Photon

Address:SCF 35 SECTOR 28 C , CHD

Sir

Never imagined that reputed company like Hero will do this with there customers

I purchased Hero PHOTON From Go green Sector 21 chandigarh on 22.10.2021 i.e. Yesterday from dere only i am getting problem of e bike getting stop/non functional on the way even if it is fully charged .Even meter shows that battery is fully charged but eventually it is not showing exact battery left to charge bike.
br...
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D
dostoffice iitm
Oct 26, 2021
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Hero optima bike

Address:IIT Madras

Hero Optima (Red)
I purchased a Hero Optima 2020, On that day onwards i am getting the full charge, day by day it get louder and irritating, I repeatedly telling to the not working and they simply check battery full and delivering the bike and next it started the not working, I have telling repeatedly for one year, its not working, they telling as every hero optima model has the same problem, so kindly im requesting you to take action...
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S
SouravGarg
Oct 25, 2021
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Booked Hero Electric Optima HX

I have booked Booked Hero Electric Optima HX on 31 August for HISAR location with Total RS. 58, 980. Advanced payment 3000 and rest payment on delivery.

Hisar dealer not provided this model. I have contacted near by dealer Fatehabad city. Dealer demanding now 84000/-

Order number.

[Order #HE-LIVE[protected]] (31 August 2021)...
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K
Kailash Mehetre
Oct 25, 2021
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Late delivery

Address:Shikshak colony,janephal,Ta.Mehkar

I book Hero photon on 27/7/2021but today 25/10/2021 vecal is not dileverd...
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S
sadhis2020
from Pondicherry, Puducherry
Oct 25, 2021
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Bike hero electric not dispatched from 16.06.21

Address:pondicherry

Dear Sir,
Namasthe,
With reference to the enclosed bill copy No.304 dated 17.06.21. I was booked hero Optima ER 500 GREY COLOUR on 17.06.21 Agreed total on road price Rs. 66076/-. M/s. Villianur motors requested me to pay advance payment sum of Rs. 10000/- to register booking with Hero electric. After payment Villiany motors committed and said within 45 days from 17.06.21 they will deliver bike.
After readiness of...
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A
AbdullahPathan2006
from Sambhal, Uttar Pradesh
Oct 24, 2021
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Hero Lectro Kinza 27.5T SS Single Speed Electric Cycle - 18" Frame

Address:H.N123, Darbar Sarai Tareen Sambhal Uttar Pradesh 244303

The cycle charger was working fine but suddenly it stopped charging....
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Pankaj aingh
from Ghazipur, Uttar Pradesh
Oct 24, 2021
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Hero optima lx

Address:VILL-SARAYAMANIKARAJ , POST-SHAIYABAD DIST-GHAZIPUR

Dear sir,
I have purchase hero electric optima lx since 22/06/2021, this self starting motor noise and heat generate, i am inform and go to dealer no problem this scooter, I am few month drive scotter burn to moter,
it is not power generate moter and i inform dealer maximum time waiting..
so please help me sir..
NAME -PANKAJ SINGH
M.N-[protected]...
+4 photos
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I
Irfan1234
from HYDERABAD, Andhra Pradesh
Oct 20, 2021
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Complaint : Vehicle not delivered

Address:9-11-36/3/a, Khazi galli,chota bazar,golconda fort
Website:heroelectric.in

Respect Sir,
My Name is Mohammed Irfan and I am from Hyderabad city.

I want to bring to your kind notice or to complaint on a distributor by name : IBC AUTOMOTIVE LH
Address: Langer House, Hyderabad, Telangana.

So I had booked a NYX HX dual battery on 18/08/2021. And had paid booking amount of Rs.5000. And they informed waiting time will be 45-60 days as committed by them.
But now they...
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B
Biru Lolage
Oct 19, 2021
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Invoice amount se Extra Paise liye hai

Address:Pcmc shau nager pune maharastra

Maine 76000 pay kiya hai uska recipe hai mere pass hero e galyx motar ka our invoice me 71441 amount hai mere sath fraud hua hai pcmc sahu nagar...
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K
karwaa
from Thane, Maharashtra
Oct 19, 2021
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Non co-operation by the dealer (after sales-service)

This is Amit Shah from Thane, Maharashtra and this is w.r.t Optima E-5 purchased by me on[protected] from "Monil Cycles, Mulund West, Mumbai, Maharashtra". (Invoice copy attached herewith for your kind and quick reference and perusal)
During Aug-2021, I faced an issue with the starting of the vehicle- the vehicle was unable to start. So I called up the dealer "Nextgen Tech Initiatives Pvt. Ltd" located at Thane, Maharashtra (who...
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SANJIB KUMAR PANIGRAHI
from Angul, Odisha
Oct 16, 2021
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Defective and Service Problem in Hero Electric, Model - Flash LI-ion

Address:M/s VINAYAK AUTO ( Hero Electric), AT- Naranpur Infront Of Nigam Motors, PO- Keonjhar garh, DIST- Keonjhar, Pin- 758014, Odisha

Dear Sir, it is to inform you that I have purchased a Hero Flash Li-ion from Vinayak Auto, Naranpur, Dist- Keonjhar, Odisha Vide Invoice No 119, Dtd- 20.12.2019. In the meantime the battery of the said vehicle replaced two times. The battery replaced second times was also defective. The battery sent for replacement is given to dealer on 26-09.2021 and as per dealer it has been approved on 30.09.2021 but battery has not yet been received....
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subhash kumar Chintakindi
Oct 14, 2021
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Delivery tracker

Address:Ankur Motors Tarbund Secundrabad

Why dont you people arrange for a online delivery Tracker I have booked hero electric on July 5th its 4 months passed till now deeler is not responding how I will know that he is delivering geinune and I think he is blocking and selling for high price
When I will get my scooter I booked at Ankur Motors Tarbund Secunderabad
Delivery time was 30 days if you can't deliver in 30 days please don't give false promise I have been...
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