Hero Electric Complaints & Reviews

We bought hero electric optima scooter in June 2021. It's in the workshop/showroom in Kottayam, Kerala to replace the motor. Until now no action taken. Kindly supply it as soon as possible. We need it very urgently.
Thanks,
Pius Philip Kottaram
I E.Nagar P.O
Changanacherry
Kerala
India
Mob.[protected]...

Our optima scooter rim got bended in a gutted road. Given to the showroom last week. Until now, the motor booked is not yet available in the site to replace it. We need it very urgently. My son who is in 12th need to go to school using this scooter. Now he can't.
We got problem with the charge as it move maximum up to 15km if it's fully charged....

Hello sir
This is vaibhav Chavan from Kolhapur.
I had booked hero Optima HS dual battery on 12 Sept 2021 since then I have not received single call from dealership regarding the tentative delivery of my hero optima HS.
Today I had called Mr.vijay ([protected] Ravi motors Kolhapur) regarding delivery of my scooter then he said that hero company changed the delivery policy if you make 1, 26, 000 till tomorrow then we will...

Battery not working properly
Meter does not show actual percentage of battery charged...

I am Shivanand Neji from Bhadgaon Taluka Gadhinglaj Dist kolhapur Maharashtra (Mobile number [protected]).
I have Purchased 2 vehicles
1. Optima Hx and
2. Flash 10 months before From Sub dealer Tushar Patil, at-post Nesari, taluka Gadhinglaj, District Kolhapur, Maharashtra and main Dealer Ambika Motors, Gadhinglaj, Kolhapur Maharashtra. RTO Registration has been completed completed for Optima Hx but for Flash registration...

I purchased elctric scooter on 15/9/2021 with bill name sujit singh invoiceno.VH0000139 from bhardwaj Electronic security system udaipur.and I brought hero optima hx dual battery.it been 3 months I don't receive my subsidy every time I go for inquiry they the subsidy is not get proceed yet so please come a week later. I got exhausted by that at last I m filling complaint here. If it donot resolve my problem then I file case aganist heroelectric...

This is the worst camera from Hero electronics. The camera stopped working within a month. Tried to reached customer service worst repose. They ask to reset. The customer is worst they don't take initiative to fix the camera or talk to a manager. I will try to contact Amazon for help. This is worst camera....

My consumer complaint no. Is 3160604 I am book hero Optima hx dual battry on 14 oct online and say 60 days take up to deliver but not deliver to me therefore I am complaint in consumer court my order no. Of hero electric is
#HE-LIVE[protected] and dealer is dwarka and also your delhi sales assistant gourav say to me that my scooty deliver to me probably in last week of jan 2022...

I have bought a Hero optima hx single battery on 7th Jan 2021 from Utkal automotive Rourkela.Now after 11 months the dealer charges me for number plate and trade certificate without any bill.I know the trade certificate charges levied by dealer not by customer....

I bought a hero lectro C5E electric cycle from Amazon India on 6-10-21 vide invoice No SDEG-103916 dt 6-10-21 for Rs 24999/-

cycle no B099N7788J., HSN:87039000

The Charger is not working and my attempts to get it replaced from The Local Dealer here in sector 31 Chandigarh was unsuccessful. Hero electric is also not responding
Request help as the cycle is useless without a charger...

I am a old customer of hero. So with the same faith and insurance I bought hero optima dual battery on 7/10/21 but now the battery issue is there...the scooty has stopped working. Both battery are functionally not working. Want a response from your side.
Scooty bought and date of stopped working is just 1and 1/2 moth... Dosent expected it from hero....

I BOOK MY BIKE ON 08/08/2021 AND STILL NOT DELIVERED MY BIKE AND TODAY AS ON 30/11/2021 I CALL HE SAY ME AFTER 1 MONTH YOUR BIKE COMING PLS REQUEST YOU TO SOLVE THIS AND IF HE NOT ABLE TO GIVE TIMELY SERVICE THEN WHY OPEN BOOKING?? i pay token amount 5000/- as on date 08/08/2021 from phone pe transfer he say in 2 month bike will recd but still no any .. i call many times but not getting right answer and all time give date on date request...

I booked hero optima dual battery 4 months back but still I havent receive it yet.
I also went to the dealer which I mentioned in the booking process twice but he said that the said model is not available with him.
I called the customer care also but noone is picking it up .
Please help me regarding this !...

I have booked my optima hx dual battery on 21/08/2021 in gupta auto works Kunjwani jammu. The dealer ask me they will deliver my scooter in 15 days. Till now they have not deliver my scooter....

Most of the iron parts are rusting in the optima HX dual battery.

note: front-wheels baring rod is rusting. as everyone knows rust will reduce the strength of the iron.

if something happened while driving due to a rusted rod, who going to take responsibility ??

kindly replace the rusted part with good quality materials....

Hi my name is ajay malhotra, i have hero optima motor no: hefl[protected] was fault on 14 november and visit to gitanshi hero electric for repair they said we have send this motor for replacement and will be able to get this repair within 10-15 days. after many follow up call mesassages no response by mr. manish, sagar and praveen. till today still they were not responding to get this resolve as well as their behaviour and excuses also arguments...

I purchased a hero electric nyx hs500 er from chennai eco motors chengalpattu
from the day one the service from this dealer is very worst.we purchased this bike because of the name HERO, but now its look like a worst ever bike. The dealer is not giving proper service.I given a compliant for brake failure on 15th november still date it was not resollved by this dealer.

i never recomand to any one to purchase hero eclectic...

I booked on July 13th from ankur motors, secendurabad when I call they always postponed the date this is ### disgusting I can't be polite always to them. am fully frustrated due to overwhelming response it may be late in delivery is ok bt this is too much delay more than 5months hogaya. We have pay extra from our pocket as the price hiked optima dual battery if it again goes hike who the hell will pay extra please sort out this issue...

Hi...
scooter bike display not working i am parches bike Thane city & shift form PCMC Pune my Working Place so please solve my bike problem.
MH04KV4006
Thanks & Regards
Swapanil Solapurkar

[protected]...

Vehicle has a very bad speedometer and the internal parts get damaged easily. my vehicle being a new one of jus 10 days of purchase has stopped working and the service center is not available most the time...