Hero Electric Complaints & Reviews

Hi we have booked the Hero electric optima dual battery on 5th of July while booking they told me 30 days waiting period its already 4 months till now there is no response from showroom
Show room Ankur Motors Tarbund secendrabad Telangana state
Please helpme...

2 days ago i booked a electric scooter online, but its looked much delay in delivery, so i want my refund my booking amount of Rs.2999 as soon as possible.
Kindly do the needfull.
Your
Ravi singh...

I have a hero optima Li low speed scooter which i purchased 6 months back. It's battery is not goving proper mileage. Mileage is less than 10 kms .
I got the battery checked at the service center and they confirmed that battery has issue .They assured that my battery is under gurantee and will be replaced within 15 days.
Today is 15th day . I went to them and they have no idea where my battery is.
Such a horrible service...

My name is junior warrant officer sovan kumar padhi a retired indian air force veteran.

Refer my order no
Order #he-live[protected]] (29 june 2021). I had booked optima hx dual battery at booking amount of rs 2999. My nearest dealer is sai e auto. 1st lot came in september to dealer. But dealer was not in a mood to give one to me. Mr ranjit kumar area manager was also with dealer when i approached the dealer. He also...

Poor Customer Service.

In discussion with Officials from the organization.

No response of error from their end.

Awaiting your kind assistance...

I booked a electric scooter but its seemed delay to delivery, kindly make my payment refund Rs.2999.
kindly do the needfull...

My name B yedukondalu, I am booked Hero electric Optima HX double battery Model on 7/72021 Dealer Name&Address :HERO Electric - Ankur Motors | Hero Electric Scooter & Bike Dealers in Hyderabad, Plot No 10 & 11, Venkatramana Complex Tadbund X Roads, Secunderabad, opp. Pakwaan Restaurant, Hyderabad, Telangana 500009, :My Problem 2 months completed my booking present didn't delivery I want delivery fast Please solve My problem immediately right...

I have purchase the optima Hx e vehicle in om e vehicle aurangabad but me not given the proper service and use rauf Language staff and also owner of showrooms...

Hi good afternoon,

Reference to the subject, I had placed my order of Electric bike Optima HS500 ER on[protected] at Sri Venkateshwara Motors (Madakasira - 515 301 Andhrapradesh) for the price of 65000/- INR including (registration fee, insurance fee etc.) agreeing all the terms and conditions. Now the dealer where i booked my order is asking around 4000/- INR extra against Registration and Insurance charges kindly confirm...

I brought Hero Electric Nyx Scooter Two months ago.But In two months in scooter many problem started. First problem is battery backup and second is charging system. By the Dealers battery is runed 120 km single charge but i was not achived is goal one time. And battery charging socket wiring system is very poor once battery showed full charged but in next time battery show low. by the Dealer not Help me rightly they say all oky but no ok....

श्रीमान से निवेदन कि मेने दिनांक 14 अगस्त 2021 को अपने भाई श्री बन्ना लाल जाट को उपहार देने के लिए हिरो इलेक्ट्रीक ऑटीमा डयूल बैट्री ग्रे रंग की गाडी बुक किया था असके बाद मेने...

Its good if you cannot produce and fulfill customer needs then stop taking booking simple not sure still booking is taken at showrooms when there is no supply...

Booked a Hero Nyx and Now cancelling
Afterall cant trust a cycle manufacturing company anymore
poor customer care and employee behaviour...

I have book optima HX double battery at Ankur motors on[protected] they assured me that vehicle will deliver within 2 months time, I have been chasing on it still i have not received the vehicle not any proper update from showroom guys they are asking me now to cancel vehicle since they are not aware when the vehicle is going to deliver...

I have order a electric bike model : NYX-ER in silver colour on 1/7/2021 but it's been a 3 months still I didn't not receive the bike and their is no proper response with local dealer, he always telling the alternative dates or telling to take back the money. But I need bike only....

This is Elumalai([protected]) from Chennai, Tamilnadu Nadu. 7 month before I purchased HERO NYX(TN13V2815) from thanya motors Chennai. 5 days before I went showroom for my second service. Showroom technician said it is motor complaint, you need to replace, and showroom manager said it's not covered under warranty.. I'll send mail to Hero company, I will change the motor if company gives approval. Otherwise you need to pay.
Now what...

We book electric scooter on date 13 Aug 2021 booking no. HE-Live[protected]
please confirm delivery date

thanks
sunil vashishtha
[protected]...

Pls inform perfect teqnition in Hyderabad
My no [protected]...

We purchased Optima LA on[protected] from Dwarika Motors, Address - Dwarika Mor, Station Pillar No. 810 " Frame serial no. [protected], Motor Serial no. HEFL[protected]", But we have issue on battery & charger, charger is not working. We came here to replace charger but agency refused to replace & told it will take more than 7 days and also not accepting bike for service. Plz you tell me how can bike charged without charger. Kindly help to...

Hello I had booked Hero Electric Photon scooter in July, But still not received dealer informing that he is not getting scooters from company. Dealer name is Samarth motors Shirur...