Hero Electric Complaints & Reviews

I have requested for battery replacement ( both ) on January 2023. Till now it's not been done. It's been 5 months. Many calls have been made. The dealer is not at all cooperating. They give lame excuses all the time...

I have cruze 2015model I purchased in Oct2015 that time which battery fitted its damaged after running 11months company replaced its U/w but again battery damaged 10months that time i pay for battery approx Rs.9000. After that jhad purchased the battery in 2021 in Rs.12500 but this battery damaged after 10 months and again replaced battery U/w but next battery damaged after running only 9months . how can possible running only 9 to 10 months...

Electric scooter purchased last year August 2022.
since then 3 times battery fault...
no response from company as well as show room side...
need to refund my money......

I've already complained 20 days ago
But got no response from hero electric
It's been more than 45 days since I've claimed for the replacement
Worst service
Fraud dealers and company...

While swtiching on fuse of the scooter there produce white smoke and burnt smell from near by fuse...

Hello my name is uddhav Dhondiram sonawane i have optima model schooter recently out of two battery one got faulty so it is in warranty so i submitted to hero electric showroom aurangabad mondha naka in April month but still not get New battery
when i got new battery to me...

MAIL - 1) I have taken hero optima electric bike in oct 22 not completed at least 1 year also suddenly lock come out with key and my handle locked am at out side of my home. i approached ankur motors thadban, sec bad same day i approched them but my problem not not sort out by them they are telling different different reason, lock set not available in our showroom it will take time like they replied, their service also not giving proper guide...

I bought the vehicle hero electric photon in Feb 2022(Rego number: AP39 MG 1948), the vehicle stopped working. The vehicle is at the service centre in kadapa(Pin code: 516001), they say the issue is with the controller and ask us to pay Rs.6000 to fix it. I have checked with the hero electric customer care and they say it is covered under warranty for 3 years. Show room manager says the controller comes with 1 year warrany and ask us to pay...

I am purchase Hero Optima CX on 30 Aug 2023 in janjgir .CG Government 10% subsidy Not recive, i'm contact Hero electric showroom Janjgir & Bsp but the are not resolve my issue. Other person get subsidy but my subsidy is not recive.. Please resolve my problem....

मैंने तिलक नगर दिल्ली से न्यू गोल्डन स्टोर से हीरो इलेक्ट्रिक स्कूटर ऑप्टिमा ड्यूल बैटरी नोबबर 2022 में।खरीदा था। स्कूटर की क्वालिटी बहुत ज्यादा खराब है। स्कूटर में केवल...

Hi,
I bought a Hero Optima HX on[protected] and got issue as below
1- Meter stopped working with in 2 months and replaced by Dealer with older one which is very pathetic look
2-Battery changed button stopped working in one month and it is replaced by dealer after paid 500 rs but it is still not working
3-Speed Issue as meter is showing 45 KPH but actually it running 25 KPH .I log this complaint 6 month before...

I have bought hero optima CX on 30-03-23 and after twenty days there was issue in battery and ecu i was promised to replace but they didn't replace it and it's been more than 23 days since I have given my scooty in their showroom...

My scooty motor not running properlly some time motor run time shocked
2 time my father accident when driveing because motor between running stucked . hero dealer RS Sales 5 no. n.i.t faridabad owner told company policy when motor fully jamed then company taken action whether family member died driveing time rs sales talking behaviour not good.
please take action and resolve...

I have brought a optima hx vehicle in Sri Lakshmi motors vijayawada and the controller had been burnt and I informed mr.pavanreddy a employe in hero electric Hyderabad had said that he will place the order and the controller will be dispatched in a week and now it has been 20 days since the controller burnt and there is no response i need immediate call back and no body is responding even the show room...

I have purchased Hero Optima cx electric scooter on dt.17/8/2022.from Agarwal Agency Aurangabad Maharashtra.The scooter switched off any time, tjough it is fully charged.No electric supply or connection apears or shows.when we disconect battery and reconnect it, then it start . After full charging it should run at least 50 km but its battery indicates low battery after 20-25 km.I have complaint to service centre many times but they couldn't...

Motor Complaint...

Nearly one month within warranty period lead acid charger cannot provide...

Sir i need hero optima hxi model front modyguard of grey colour, But Your Showroom partner is able to supply fromt last two months. I also complain patna head manager Mr. Manish Kumar he is not intrested to do as a good employer not responsingh ever My self Mukesh Prasad Contact me on [protected] for detail...

Dear Team

I bought Hero Optima CX in Chennai Eco Motors, Perungalathur, Chennai. Within 30 days, the battery got fired while riding on the road. i immediatly stopped the vehicle and pushed the vehicle for almost 3km to home.

I informed the dealer and he asked to contact the service center. When i contacted the Hero Electric service center, Tambaram, Chennai, they asked me to bring the vehicle. But the location...

Honorable hero electric bike to our personal feeling about Iam from godavarikhani buy a hero electric optima HX in 2021 but no proper service godavarikhani so we are often visit mancherial showroom but old man owner use abuse about our personal feeling no service give bike no exchange charager no reply we are service and exchange our charger please provide service we need sir please kindly respectively
K SANjEEV KASAPAKA mobile number...