Hero Electric
Hero Electric
Customer satisfaction rating: 10%
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229
COMPLAINTS
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Hero Electric Customer Care

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Address
50 Okhla Industrial Estate (Phase III)
New Delhi
New Delhi District
Delhi
India - 110020

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
up
185
down
65

Phone:
Phone:
up
112
down
39

Fax:
Fax:
+91 11 4182 0001  

Additional info
Contact Form

Manufacturing Unit

Hero Electric, Phase VIII, Focal Point, Village Mangli, Ludhiana - 1410101 (Punjab) India
Tel: +91 16 1508 8571, +91 16 1508 8573
Fax: +91 16 1267 7955

ASC / Service Points

Orissa
M/s Aaditya Auto, Rayagada, Opp Railway Station, Raj Hotel Line Rayagada Odisha
+91 94 3705 5033

M/s Ashesh Motors, Plot - No 1003 Bijupattanaik M, Paradeep
+91 86 5889 6895
+91 75 0479 0970

M/s Balajee Auto India, Sambalpur, C/O - Basanti Lodge, Aainthapalli, In Front Of Honda Showroom, Sambalpur - 768004
+91 99 3765 9616

M/s Sheetal Shakti Enterprise, Kasipur, Keonjhartown In Front Of Petrol Pump, N. H. 215, Odisha Pin 758001
+91 77 3547 7722

M/s Subhashree Automobile, Near SBI, Collage Suquare, Kakatpur, Puri, Odisha, 752108
+91 90 4004 9118
+91 99 3707 4853

M/s Subhashree Automobile (Sales Point), Plot No - Scr - 33, Boyonika Bhaban, Kharvel Nagar, Unit - 3, Bhubaneswar - 751001, Orisha
+91 99 3707 4853

Maharashtra
M/s Adarsh Sales Corp - Sales Point, Near Kamal Nursing Home, Opp. Bank Of Maharashtra, Market Yard Road - 411037, Pune
+91 99 6016 6885
+91 98 6027 0101

M/s Siddhivinayak Automobiles
1151, Mangalwar Peth, Station Road Near To Janta Bank, Talehaon Dabhade Station, Pune

M/s Siddhivinayak Automobiles
Shop No. 4 Keshav Nagar Subhaprabhat Colony Opposite Sejal Park Kalewadi Road Chinchwad - Gaon Pune
+91 94 2373 2672

M/s Vijay Accessories - Sales Point, 65/3 Karve Road Pune - 411004
+91 98 5015 2015
+91 98 2204 7007

West Bengal
M/s Durgapur Enterprise, Benachity, PO - Aurobindo Avenue, Ps - Durgapur, Dist. - Burdwan, 713213, Durgapur
+91 93 3393 1910

M/s Maa Kali Automobiles, Po & Ps – Belda, Dist. - Paschim Midnapur, West Bengal, 721451
+91 98 0000 7929

M/s Orko Automobiles, VILL. & Po - Bhupatinagar, Dist. - Purba Medinipur, 721425
+91 98 7481 6539

M/s Rakes Automobiles, PO&PS - Gagarampur, Dakshinapur - 733124
+91 94 7747 6039

Karnataka
M/s Jsb Power Sollutions, Kollegal, # 69 K - 4 Mgsv Collage Road Near Tuluk Panchayat, Koollegal, Ch Nagar, Karnataka, 571440
+91 98 809 4969

Tamil Nadu
M/s Just Go E Bikes, Chennai, 56, 2nd Avenue, Ashok Nagar, Chennai
+91 98 4009 3843

M/s Shanthi Motors,494 C, Thiyagi Kumaran St, Sukrawar Pet, Coimbatore - 1
+91 97 9050 8763

Delhi
M/s Ms Harsh Motors, E3, Naya Kawi Nagar, Near Ram Leela Maidan, Jain Mati High School, Ghaziabad (U.P.)
+91 98 7141 0310

M/s Ms Jai Mata Di Cycles Works, Bhim Nagar Chowk, New Railway Road, Gurgaon - 122001 (Haryana)
+91 98 1010 5839

M/s Ms Lucky E Bikes, Patel Nagar, Little Angel School Road Near I. T. I, Sonepat (Haryana)
+91 91 3613 4978

M/s Ms Raju Electric, Kitwari Road, Shekhpura, Palwal (Haryana)
+91 98 9634 0681

M/s Ms Sr & Sons, 210/29 Ramgopal Colony Delhi Road Rohtak - 124001
+91 90 6806 1060

Haryana
M/s Ms Mahender E Bikes, 1B/19 Near Hundustan Petrol Pump Neelam Bata Rd. Nit Faridabad 121005 (Haryana)
+91 88 1396 7694
+91 92 1087 5921

Puducherry
M/s Sri Lakshmi Electric Autos, 10, Jothiramalinga Adigal Street, Old Saram, Near Annamalai Hotel
+91 90 0392 3010

M/s Sri Lakshmi Electric Autos, 10, Jothiramalinga Adigal Street, Old Saram, Near Annamalai Hotel
+91 90 0392 3010

View More Information...

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Customer satisfaction rating
Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
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10%
Complaints
229
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So far so good - The company responded to our notifications and is working on resolving complaints.

Hero Electric Complaints & Reviews

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Hero electric photon scooter not run properly from date of purchase Jan 2020 from Amravati Nandagaon peth city land dealer cannot satisfied about problem pls make replacement of vehicle
Aug 24, 2020

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    I bought the vehicle through online process and was delivered to vizag from Srikakulam dealer . Several issues are raised...
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    Sir
    Meri scooty ka lock kharab h or chelte chelte band ho jati h sir scooty liye 7 month hove h or jab showroom par lekar jate h to lock repair karne ke 700 rs maag rhe h time se dekhte bhi nhi h koi respon nhi dete costmer ko pershan karte h
    Jul 04, 2020

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      I brought hero optima (Electric scooty) in 31st november 2019 from mexx world, new alipore, kolkata-700053, west bengal, india....
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      The battery doesn't show properly after charging. It's always stuck a 51
      Jun 24, 2020

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        I brought hero optima (Electric scooty) in 31st november 2019 from mexx world, new alipore, kolkata-700053, west bengal, india....
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        Dear team,
        I'm owner of hero electric bike e5 model since 25 feb 2019. My bike is in warranty. But dealer is asking for courier charges as well as fitting charges. Kindly help to resolve my issue.
        Jun 17, 2020

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          Rear wheel jaam since 3 months which comes under warranty, but dealer (Heera auto agencies, mundichak dixon road, bhagalpur -812001) denying to repair the same under warranty.

          Serial no - [protected]
          Motor serial no - loj 18060925
          Purchase date - 20-9-18
          Owner name - sumit kumar

          Detail of dealer + -

          Heera auto agencies
          Mundichak dixon road
          Bhagalpur - 812001
          Jun 10, 2020

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            I have been fraduly induced by the auto dealer to buy an electric vehicle hero flash e5 for which i was overcharged by him. He charged me rs58000 and didn't provide me any invoice, vehicle papers, insurance or anything. The dealer also misbehaved with me when i asked him an invoice and vehicle documents.
            I live in bihar, bhagalpur
            Dealer details - hira auto.
            Jun 07, 2020

            Complaint Status

            Hero Electric customer support has been notified about the posted complaint.
            I also forgot to notify that the vehicle seems faulty ...the breaks are not working properly
            1 Comment
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              Since bought a scoote, since then, there are some technical problems in it. Some time back the company kept the scooter for...
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              Dear sir,

              I am sapna agnihotri mob:-[protected] it is inform to you that i have purchase a scooter model “hero...
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              Dear sir/mam,

              I purcahse a new hero electric scooty 01 year before from bansur alwar. My quire is that i was...
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              I have purchased hero electric scooter model-nyx e5 (Black) in last year oct18 from ved automobiles, kanpur (Up). My bike...
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              I have purchase here Electric Optima Lead Acid ( Electric Bike ) from Kolathur Branch Chennai Dealer on 10.10.2019 ( Invoice...
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              I had purchased a bike from hero electrical dealer thude automabilies shivajinagar pune on 27 oct 2017, (Chasis no mephephfl[protected]...
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              I have been using this hero electric photon li since last one year it had good performance however 2 times it happened suddenly...
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              I have given my hero electric wave for servicing at mysore on 16/8/19. Till now i haven't got the vehicle back. The people...
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              I purchased scooty on 10 Oct but due to break prob of snooty I got accident 6 times. It's service is also not good.my first...
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              Hello,

              I would like to bring few issue in everybody notice that i bought nyx e-5 on 14th july 2019 from dwarka...
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              Hi,

              We have buy an electric scooter in last month .Everything is good in scooter, its speed, charging and...
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