Hero MotoCorp Complaints & Reviews

This is to infirm you that, i have given my bike for service at SRI GOPAL AUTO CENTRE on 12th Sep 2020 got delivered on 15th Sep 2020, the mechanic is broken my side cover lock and managed with fevi quick and any of my complaint they have not attended

Complaint :
Noise in the engine
Voram issues,
Asked to replace main Nut.

Front and back break sound always, going rudra burdwan 8times but no solution here service very bad and this showroom their think our money no value... Now i think i complaion our police station and case ...

Hello.I want to suggest u to make 4v version of hero xtreme 160R as soon as possible

My destiney 125 hero scooty was enginie seizued newsccoty near one year completed, 16000 kms only completed. Short time engine was seizued
showrom last one
month above[protected], )At 16000.K. m Mybscooty engine. Was Seizued at night Time 8 Pm. At Hyderabad.. at Show they Taken First they tell 14 Days, after 14 Days complete i went Ask, , they tell we Are Indent to Company for they can't Send Parts Regarding Engine seized, , and extended two 10 Days, , After 10 Days completed, when iam go To Show room They Tell same Answers, , .. Company Didn't Send Parts, , , my Patience' Was Low a little Bit Fight And Final. THEY create Job Card They Indent Agine, , But Still Company not Send Any Item, BECAUSE IT IS Warrenty Services, , They Agency and company Didn't Respond properly... When i call Customers support they Return Call And, , They Act Smart still now a date[protected], , My Scooty was at Show room only, , . ). This Very very Bad exeperience And They Didn't Respect Customers, , They Provide 0% services... plzze. SUPPORT CUSTOMERS

Hf deluxe bike back shocker and front shocker very bad
I brought new hf deluxe in march 2020.
Before I year bike's shockers are damage and doing chu chu sound I want replace of shocker
Otherwise I will complain in consumer cort

I want to know BSVI model of Glamour Fi are success or not. If not success then plz stop the selling in all over india. If success then why again and again, again and again same problem are facing customer. After 1st service. I got irritated due to problem everyday of this bike.
So plz suggest what can i do ?

From,
Amaresh Kumar
Muzaffarpur(Bihar)
Mo.[protected]

Respected Sir my self D.Ramesh Babu, Rtd.Dy.Tahsildsr. I have purchased Maestro edge in the year 2014 now the vehicle running 24900kms till today. I have done the servicings in time. Recently after servicing, the vehicle petrol consumption is comes 36kms p/l. As per instructions of the mechanic I have tested the consumption several times, even though the consumption of 36 Kms is not changed. The matter is noticed to mechanic(Satyam) several times. I am very dissatisfied about hero servicing. Please give suitable instructions to the Varam hero servicing center Srikakulam District. AP to take up my case satisfactorily. Tq very much sir.
My Address
D.Ramesh Babu, Rtd.Dy.Tahsildar.
Plot No. 77 PN Colony, Gujarathipeta
Srikakulam 532005.
Cell No. [protected], [protected].

My scooter met with an accident and was taken for service in Hero dealer but they insisted the service and told me manually will provide me the service estimate, go and take approval on your own from the Insurance provider. For manually doing things why should I renew the insurance from the hero insurance brokers and give the vehicle to your authorized dealer Focuz bi wheeler in Kochi, Kerala. policy number 3005/48153557/10087/000. Customer care team is also insisted to register the compalint. Already in their webiste it is mentioned for the authorized dealer service no need to do manually. Really poor service and worst custoemr care team. In between the call also disconnecting.

During 3rd Service Patliputra Automobiles at Khagaul Road DANAPUR Patna has taken off battery in the name of replacement without giving any service-battery forcing me to drive without Horn. I urge immediate substitute. They have not replied to my mail also. If not addressed suitably/immediately I will be compelled to seek redressal at Apex level.

I have observed many time after servicing my scooter immediately another problem took place. Whenever service boys open any part and fix it another problem created. But after delivery and driving i immediate highlighted but all the time they denied.
Now there was oil leakages back tyre i fixed it from service center and immediate vibration problem start.
Please look into this and help.

Sir or madam
My self vishwas k. Pandhan I am the hero consumer but not satisfied with you are product (splendor + black accent) variant and you are authorized dealer service center service. I buying a splendor + black accent variant from Aditya auto Agencies yeshwant stedium dhantoli nagpur showroom dhantoli then I have found same accelerator problem and when riding gadi then atomatic continue break acceleration and run and stop, run and stop. Petrol also full. I have given first service Aditya auto Agencies yeshwant stedium dhantoli nagpur and told problem but they are not solve and again told same problem but they are not solve. This process 3 time told but they are not solve. I am very disappointed your gadi and service. I am so harassment.
Purchase date:[protected]
Frist service:[protected]
Continue problem:[protected]
Continue problem:[protected]

Bad experience. Firstly they are cheating customer, they bring new bikes from pune, riding 250km on highway, causing engine damage, which is wrong. For them its just a bike but for customer its a dream earned by hard earned money. Dealers licence should b cancelled for selling used bike.
Secondly, They even loot during first FREE servicing. Applying Rs. 90 for additive& Rs.50 for nitrogen without asking customer. While giving my xpulse for first free service(morning) their system was not working so they asked to keep the user manual with them. All day the manual was with them and got dirty as it was lying on table, and many people touched it. They didnt even gave a call to inform that bike was ready. When we went to get the bike(evening) firstly they gave wrong bill by preparing bill of some other bike. The works manager was arrogant. They didnt cleaned the oil filter & strainer screen as they didnt had gasket. They applied extra charges for additive & nitrogen filling without even asking me. I dont want nitrogen & additive & its not mandatory. If they are charging Rs.140 extra cheating every customer, imagine the per month income and this money making busines should stop. The next day i went to ask regarding the same issue after their lunch time, that time works manager was not in his place. Due to their fault i had to visit service centre @ afternoon 2.30 in soaring sun, taking time out from my busy schedule, spending petrol, mental trouble. As Work manger was not in place, I left my number for work manager to contact me. But he didnt even bothered to call back the next day. I called him the next day and he was arrogant on phone. He has called me
tommorow again for issue resolution as today also he was not in his place. But why should i do workshop visits for their faults, i dont have much time, energy & petrol to do that. This loot of common man should stop, already people are in hardships due to inflation & covid setback. Im attaching the bills. Bike details are in bill. I want urgent resolution or else i'l have to file consumer complain

I given my bike for general service and mentioned some problems.but don't repair they returned with same problems Ony they did water wash...

Dear Team,

Hero (Ashirbad Moter) moter Dholpur rajasthan.
Demand 100 for for Number plate set in bike without any money receipt.
I refused to give money when Shawroom staff to set number plate but said we no send fitment for RTO and Your RC not generate.

Please suggest.

Regards
Ram Naresh Sharma
Mo. No. [protected]
Vehicle no. RJ11SP9546

I morning service my bike but I collect evening but not ready service my bike I not happy Vishal auto keshod

I morning service my bike but I collect evening but not ready service my bike

Dear team

After going so many time in sevice center of hero group Mayapuri my issue are not resolve my bike got scratch damaged by your worker during doing service of bike ...when I go with my querry to lady manager she ignore my request and not concern about my situation they are giving date for visiting from last 3 month I visit more than 7 times my patient level is so low now ...it's a poor service provider I am still waiting for positive response from service center please kindly look into this and do the needful ...
Regards
Sandeep
[protected]
[protected]@gmail.com

I bought a hf deluxe car from Swift Motors Makrana on a date and got regular service, now it has been 2 months since the sound of the engine in my car. Right now my car has run about 40000 km.

Sir, i B Laxmi i have purchased Hero Splendor Plus i3s model in varalaxmi motors pvt ltd vizianagaram, my vehicle number AP35AJ6011, last two months back i am going to servicing that time i'm telling engine coming different sound but the problem not rectify after that aging going to servicing they telling engine side spare not available still now my problem not rectify engine coming sound i am asking showroom person he is telling spare not coming so please solve my problem as early as possible.

This is reference to my complaint number [protected] ( 04.01.2021 ) regarding problem in my New Maestro Edge and it was attended thrice by your authorised service centre Raj Auto ( Aurangabad ) but since the problem not yet resolved and now i am very disappointed about your seriousness of our complaint. This is a height of your service centre that they could not find permanent solution on our problem.

Considering your seriousness and overview we are going to make a complaint on consumer forum against Hero Company and dealer Raj Auto as faulty vehicle sold to us.