Claimed

Hero MotoCorp Complaints & Reviews

1
Updated: Aug 5, 2025
Complaints 6263
Resolved
257
Unresolved
6006
Contacts

File a complaint to Hero MotoCorp

Having problems with Hero MotoCorp?

File a complaint and get it resolved by Hero MotoCorp customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Hero MotoCorp reviews & complaints page 98

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
S
Soop
from Silchar, Assam
Jan 31, 2021
Report
Copy

Address: Gorakhpur

Passion pro bike price is taken more by dealer, they are asking 79800/ show room price.on road price they asking by customer Rs 85460/disc type.
Hero MotoCorp customer support has been notified about the posted complaint.
Jan 31, 2021
Updated by Soop
GST IS SAME FOR ALL THE PLACES BUT PRICE DIFFERENCE IS MORE THAN 6000/PER BIKE
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    M
    Motiram01
    Jan 31, 2021
    Report
    Copy

    Address: Shivang automobiles plot no 573 near bombay naka new bombay agra road nashik 422001

    I bought new pleasure + model. Did servicing on 27/1/2021 they said 'o ring' is fixed but on next only we saw oil leakage is still persisted. This is a new bike it's not expected to have a oil leakage in initial days of buying. Seems like it's a defective bike piece delivered. Oil leakage in engine makes this bike useless need some serious action taken on this, please assist.
    +1 photos
    Hero MotoCorp customer support has been notified about the posted complaint.
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      S
      SureshBabu999
      from Vinukonda, Andhra Pradesh
      Jan 29, 2021
      Report
      Copy

      Address: Aradhyula Janaki, v. R residencies, Nehru road ,tenali,guntur,andhra Pradesh.

      I have complained about my repaired battery to hero showroom, Tenali before 5months yet they didn't replaced my battery. Due to their lack of response I purchased battery (13, 500rupees)and replaced the old one which Guarntee period is still valid. Now I want to claim my refund for my replaced battery. I urge you to consider my complaint.
      Hero MotoCorp customer support has been notified about the posted complaint.
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        രാജേഷ് രാജശേഖരൻ
        from Angamali, Kerala
        Jan 29, 2021
        Report
        Copy

        Address: Mega motors aluva ernakulam kerala
        Website: Nil

        I am rajesh my scooter destini service today my kl. 41r 3446 last service 13.1.21 not well problem continues starting
        Lastly not solve problem i will help for court
        Surely
        Hero MotoCorp customer support has been notified about the posted complaint.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          B
          Bhairu Singh
          Jan 29, 2021
          Report
          Copy

          My cylinder kit likeze
          Please change my cylinder kit
          Hero MotoCorp customer support has been notified about the posted complaint.
          Dear Sir,

          Sorry to hear about the trouble you faced. We request you to provide your Registered Mobile Number and Dealer Details on app.[protected]@heromotocorp.com to help us in resolving your issue.

          Regards,
          Team Hero MotoCorp
          Helpful
          Found this helpful?
          1 Comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            N
            nandhakumarmi
            from Gobichettipalayam, Tamil Nadu
            Jan 29, 2021
            Report
            Copy

            Address: Nandhakumar lnpatti Vellakovil kangayam tk Tiruppur

            I have a splendor plus bike and it service manintance for this month two times in dharapuram velavan motors..but the complaints was continued..so please check the Bill solve my issue
            Hero MotoCorp customer support has been notified about the posted complaint.
            Dear Sir,

            We regret the inconvenience caused to you. Kindly share your Registered Mobile Number and Dealer details with us on app.[protected]@heromotocorp.com to help you further.

            Regards,
            Team Hero MotoCorp
            Helpful
            Found this helpful?
            1 Comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              A
              anupam27
              from Kolhapur, Maharashtra
              Jan 28, 2021
              Report
              Copy

              As xpulse 200 doenst come with centre stand i ordered one from dealer costing me around Rs.550. I also installed it from hero service centre. But the design is faulty. Even when i ride solo it scrapes on speedbreaker, with pillion it worsens. This shows lack of testing. Hero should arrange for recall immediately for the customers who ordered centre stand to rectify the issue or refund the amount. Shame on world no.1 two wheeler company. After separating with honda they are not even able to design a centre stand properly
              Hero MotoCorp customer support has been notified about the posted complaint.
              Dear Sir,

              Apologies for the inconvenience. We request you to share your Registered Mobile Number and Dealer Details with us on app.[protected]@heromotocorp.com for our representative to connect with you.

              Regards,
              Team Hero MotoCorp
              Helpful
              3 other people found this review helpful
              3 found this helpful
              1 Comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                D
                Divubha
                from Ajmer, Rajasthan
                Jan 28, 2021
                Report
                Copy

                Address: At:mojidad ta: chuda Di: surendranagar gujarati

                Mene bike liya or three mail bhi bheja baroda (Gujarat) ki head office ko mere ko abhi tak koi ans nahi mila.and our problem not solution.
                Hero MotoCorp customer support has been notified about the posted complaint.
                Dear Sir,

                Sorry to hear about the trouble you faced. We request you to help us with your concern in detail on app.[protected]@heromotocorp.com to help us in resolving your issue.

                Regards,
                Team Hero MotoCorp
                Helpful
                Found this helpful?
                1 Comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  J
                  Jakir bhatnase
                  Jan 28, 2021
                  Report
                  Copy

                  Address: Arni dist yavatmal 445103, Main road arni kgn electronic

                  Dear sir mere bike passion pro me handle ka problem hai one side hi jata hai aur aur wo problem ke liye maine hero service me bataya but problem solf to nahi hua but problem to ab jyada hi aa gaya ab to sound bhi aa rahaa handel me se
                  Hero MotoCorp customer support has been notified about the posted complaint.
                  Dear Sir,

                  Sorry to hear about the trouble you faced. We request you to provide your Registered Mobile Number and Dealer Details on app.[protected]@heromotocorp.com to help us in resolving your issue.

                  Regards,
                  Team Hero MotoCorp
                  Helpful
                  Found this helpful?
                  1 Comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    I
                    india fashy
                    from Delhi, Delhi
                    Jan 28, 2021
                    Report
                    Copy

                    Problems regarding Passion Pro FI BS6 and poor service

                    Address: A-20, G.T Karnal Road, Azadpur delhi-110033

                    I have owned Hero Passion Pro Fi BS6 for 6 months. I have driven approx 3, 100 KM. This bike has many problems such as-
                    1. Battery dead within 6 months.
                    2. Gear shifting problems and stuck during riding.
                    3. Automatically sudden engine stop.
                    4. Issue over racing Bike.
                    5. The engine has opened. Shepard Change. Yet after that problem

                    I live in Delhi. I complained many times at SHRAMAN AUTOMOBILES...
                    Helpful
                    5 other people found this review helpful
                    5 found this helpful
                    Write a comment
                    Report
                    Copy
                    M
                    Md Modassir Moqit
                    Jan 28, 2021
                    Report
                    Copy

                    Address: Chandan Automobile, Patna

                    I have owned Hero Passion Pro Fi BS6 for 8 months. I have driven approx 8, 200 KM. This bike has many problems such as-
                    1. Battery dead within 6 months.
                    2. Gear shifting problems and stuck during riding.
                    3. Automatically sudden engine stop.

                    I live in Patna, Bihar. I complained many times at Chandan automobiles Service Centre but not a single issue is resolved. I also give the battery for exchange on 22 December, 2020 for warranty claim but not a single news about this.

                    I have stuck with this bike. I will never recommend to purchase the Hero bike. Hero service is the worst service. Please resolve my problems.

                    Registration number- BR01ET3656
                    Hero MotoCorp customer support has been notified about the posted complaint.
                    Dear Sir,

                    We regret the unpleasant experience. With respect to your complaint[protected] raised via Dealer is in the process and it will be resolved at the earliest.

                    Regards,
                    Team Hero MotoCorp
                    Md Modassir Moqit's [Complaint's author] reply, Feb 1, 2021
                    I hope problems will be resolved as soon as possible...
                    Helpful
                    Found this helpful?
                    1 Comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      N
                      NANKOO RAM
                      Jan 28, 2021
                      Report
                      Copy

                      Address: Janta hero pratapgarh u.p.

                      Name Gita Devi
                      Vill. Jodhpur Bahera
                      Post kishunganj
                      Dist. Pratapgarh u.p.
                      Sir my bike no.UP72AX5942 purchase on loan. My loan amount total paid before six month but the agency is not giving NOC.
                      Hero MotoCorp customer support has been notified about the posted complaint.
                      Dear Sir,

                      Apologies for the inconvenience. We request you to share your Registered Mobile Number and Dealer details with us on app.[protected]@heromotocorp.com for our representative to connect with you.

                      Regards,
                      Team Hero MotoCorp
                      Helpful
                      Found this helpful?
                      1 Comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        S
                        satishkumar bangalore
                        from Hubli, Karnataka
                        Jan 27, 2021
                        Report
                        Copy

                        Address: Hebbal,Bangalore

                        Dear Team,
                        I have an Hero Passion bike and the number is KA01JK 8612, and i will be giving my bike service every 3000kms from past four years to showroom service only, ... even before 3months completion i am giving to service and spending average 2-2.5k, ..
                        Just a week back i have given my bike to general service and paid 1500+ and taken the bike, ... with in 2 days i have an chain bracket sound back side ad front wheel also has noise, as i don't have time to give immediately have taken back to service centre today and they are saying that engine has some problem needs to pay 5000/- to repair and sort the issue, ... when i am giving the vehicle to service they needs to advice what needs to be done advancely i did't heared anything about the engine or sound during the service time with in a week if i am getting an complaint why shoudl i give my bike to showroom only, ... when asked the service supervisor today he is saying that previous person has mentioned service remark, engine overla, etc, ... but he has not informed my anything about this, ... if am giving an bike to service centre every time its believing that it will not happen anything and showroom team will update advancely if anything needs to be done, ... If the team is not updating me properly why i needs to pay every qtr some amount, ... i will not pay 5k for your team issues, ... kindly call back and clarify until than i will not do take my bike from service center, ... Regards, Staish Kumar S-Mob: [protected]
                        Hero MotoCorp customer support has been notified about the posted complaint.
                        the correct bike number is KA04JK8612
                        Dear Sir,

                        We highly regret the inconvenience caused. With respect to your complaint[protected] raised via Dealer is in the process and it will be resolved at the earliest.

                        Regards,
                        Team Hero MotoCorp
                        Helpful
                        Found this helpful?
                        2 Comments
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          R
                          rishabh rishi
                          Jan 27, 2021
                          Report
                          Copy

                          Address: Bhagalpur bihar

                          Irresponsible workers...
                          Not repairing my bike...
                          Just procrastinating it's delivery...
                          Can't delivr me a perfectly fit one...
                          I bought this bike on 3rd August...
                          And went for it's queries 10 times...
                          Hero MotoCorp customer support has been notified about the posted complaint.
                          Dear Sir,

                          Apologies for the unpleasant experience. Please share your Registered Mobile Number and Dealer Details on app.[protected]@heromotocorp.com for our team to assist you.

                          Regards,
                          Team Hero MotoCorp
                          Helpful
                          Found this helpful?
                          1 Comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            R
                            Jan 26, 2021
                            Report
                            Copy

                            I have a complaint against your service centre in jodhpur. they are not good to resolve my two wheeler's problem. i have a honda mestro in which i have a rim problem from a long time. for which i have already paid lots of money to your company but result is disappointing.
                            so please look into the matter and deliver.
                            Please avoid mistakes in language.
                            Hero MotoCorp customer support has been notified about the posted complaint.
                            Dear Sir,

                            Sorry to hear about the trouble you faced. We request you to provide your Registered Mobile Number and Dealer details on app.[protected]@heromotocorp.com to help us in resolving your issue.

                            Regards,
                            Team Hero MotoCorp
                            Helpful
                            Found this helpful?
                            1 Comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              B
                              Balaram rohidas
                              Jan 25, 2021
                              Report
                              Copy

                              Please provide services at very good workshop
                              Hero MotoCorp customer support has been notified about the posted complaint.
                              Dear Sir,

                              Apologies for the inconvenience. Please share your Registered Mobile Number and Dealer Details on app.[protected]@heromotocorp.com for our team to assist you.

                              Regards,
                              Team Hero MotoCorp
                              Helpful
                              Found this helpful?
                              1 Comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                M
                                Jan 25, 2021
                                Report
                                Copy

                                Address: Sree motors Attur main road Namagiripettai

                                Nov 18 am buying splendor in Namagiripettai sree motors Attur main road Nov 28 my bike engine oil leakage came I will give to service in my bike Mr. Gopinath show room manager am asking y this leakage came for bike he shouting with me this small issue y ur taking serious u will take ur bike am taken my after two days same issue came he will send rasipuram sree motors that technician taking 3 days after am taking two days after same Oil leakage issue came he will send Namakkal RMS motors this technician taking time for five days after given my bike after one day only am using my bike same oil leakage came after I will speak with Namakkal GM Mr.Abraham told I will promise I will do it no problem ok am given five days after two days am using my bike same Oil leakage came this time so many Oil leakage is came. Am surely told ur customer service 0 percentage all are speech only they are not working properly finally I need new bike are return my payment. In future seriously am not suggesting for hero motors because ur service last two months am spending time in ur service center only
                                +1 photos
                                Hero MotoCorp customer support has been notified about the posted complaint.
                                Dear Sir,

                                We highly regret the inconvenience caused. Kindly share your Registered Mobile Number with us on app.[protected]@heromotocorp.com to help you further.

                                Regards,
                                Team Hero MotoCorp
                                Rakesh Kude's reply, Sep 7, 2021
                                Hf-Deluxe
                                My HF Deluxe bike engine oil leakage
                                Helpful
                                Found this helpful?
                                2 Comments
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  Y
                                  Yogeshyb298
                                  Jan 25, 2021
                                  Report
                                  Copy

                                  Dealers has denied to repair the bike as insurance was done from outside.
                                  It was very difficult for me to handle the accident bike and nobody support me .

                                  May take the action accordingly.

                                  Dealer name: VIRENDRA AUTOMOBILE,

                                  REWARI
                                  Hero MotoCorp customer support has been notified about the posted complaint.
                                  Dear Sir,

                                  We are sorry for the inconvenience caused. We request you to share your Registered Mobile Number with us on app.[protected]@heromotocorp.com for our representative to connect with you.

                                  Regards,
                                  Team Hero MotoCorp
                                  Helpful
                                  Found this helpful?
                                  1 Comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    S
                                    Sumanta Choudhury babu
                                    Jan 24, 2021
                                    Report
                                    Copy

                                    Address: At/Po- Kodinga, Dist- Nabarangpur , Odisha

                                    Hello this is Sumant Choudhury, sir I want to inform you I was buying hero Spelendor Plus ( Self-Drum-Cast) model from Bisoi Automobiles Santoshpur Dist- Nabarangpur Odisha . After one month bike starting problem arise and contact to Bisoi Automobiles. He check and ask me oil leaking in spark plug and fit another spark plug. after one month same problem arising, I second time contact to bisoi automobiles, he fit another plug and bike handover to me. I bike purchase 14.05.2019. from the date of purchase to till date I fit 20 spark plug from my pocket. But the bisoi automobiled did not find the fault . I was going to agency 5 times and tell the all fact about my problem but they can't fix it . Still I am suffering from these problem and today they say that I will not fixble sir my bike is in under warrenty . It's manufacturing defect or agency workers can't find the problem I don't know but I am suffering from problem. kindly fix it

                                    My details ..Sumant Choudhury
                                    Vehicle number - OD24E 1021
                                    CONTACT NUMBER - [protected]

                                    Help as soon as possible
                                    +1 photos
                                    Hero MotoCorp customer support has been notified about the posted complaint.
                                    Dear Sir,

                                    Apologies for the inconvenience. We request you to share your Registered Mobile Number with us on app.[protected]@heromotocorp.com for our representative to connect with you.

                                    Regards,
                                    Team Hero MotoCorp
                                    Helpful
                                    Found this helpful?
                                    1 Comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      H
                                      Hero125vx
                                      from Noida, Uttar Pradesh
                                      Jan 23, 2021
                                      Report
                                      Copy

                                      Address: Automoiles Pvt Ltd Kanti Nagar delhi 110051

                                      Hi
                                      I am Praveen Sharma from Mayur vihar ph-1 Delhi 110091
                                      Dear Hera
                                      i purchased Hero Destini 125 vx bs6 from Himgiri Automoiles Pvt Ltd
                                      Kanti Nagar delhi 110051
                                      My Scooter is not working there is same defect in my scooter
                                      body parts very poor quality same sound in scooter Engine so please resolve my problem or please change my scooter .
                                      Hero MotoCorp customer support has been notified about the posted complaint.
                                      Dear Sir,

                                      We regret the inconvenience caused. Kindly share your Registered Mobile Number with us on app.[protected]@heromotocorp.com to help you further.

                                      Regards,
                                      Team Hero MotoCorp
                                      Dear Sir,

                                      We regret the inconvenience caused. Kindly share your Registered Mobile Number with us on app.[protected]@heromotocorp.com to help you further.

                                      Regards,
                                      Team Hero MotoCorp
                                      Helpful
                                      Found this helpful?
                                      2 Comments
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit