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Updated: Apr 12, 2026
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Bad 😕 It seems that Hero MotoCorp has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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Hero MotoCorp reviews & complaints page 96

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C
CRAZY pubg
from Sultānpur, Uttar Pradesh
Feb 10, 2021
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Address: Nonapar dist deoria

Sir
Til date my byke service date.but no response dear
Hero MotoCorp customer support has been notified about the posted complaint.
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Dear Sir,

We regret the trouble caused. Kindly let us know your concern on app.[protected]@heromotocorp.com to help you further.

Regards,
Team Hero MotoCorp
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    N
    Naga Srinu M
    Feb 10, 2021
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    Address: Andhra Pradesh, Amalapuram

    Sir/Mam Amalapuram bike showroom works should not be properly and should not be satisfying customers for services
    Number of drawbacks is there in showrooms
    Thish showroom should not be maintain exact servicing boys
    Bike servicing time to take more time
    Hero MotoCorp customer support has been notified about the posted complaint.
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    Dear Sir,

    We regret the inconvenience caused. Kindly share your Registered Mobile Number with us on app.[protected]@heromotocorp.com to help you further.

    Regards,
    Team Hero MotoCorp
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      R
      [email protected]
      Feb 10, 2021
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      Address: Chak bedauliya

      Engeen me saund hota hai bahut jyada
      Hero MotoCorp customer support has been notified about the posted complaint.
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      Dear Sir,

      We are sorry for the inconvenience caused. We request you to share your Registered Mobile Number and Dealer Details with us on app.[protected]@heromotocorp.com for our representative to connect with you.

      Regards,
      Team Hero MotoCorp
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        A
        Adith A K
        Feb 9, 2021
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        Sir
        Iam adith owner of xpulse 200 bs6 . I had buy this hero bike from Gayathri motors palakkad kerala . I didn't get main stand for my bike even though i ordered the product nearly 2 months before palced the order for main stand but till now i didn't get it . So kindly make sure your company bikes parts availablity the only new customer will be there.
        Hero MotoCorp customer support has been notified about the posted complaint.
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        Dear Sir,

        Sorry to hear about the trouble you faced. We request you to provide your Registered Mobile Number on app.[protected]@heromotocorp.com to help us in resolving your issue.

        Regards,
        Team Hero MotoCorp
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          M
          melugamma sivaraju
          Feb 9, 2021
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          Address: Goula Anjali W/o M Siva Raju S.C Colony Rathana Village Tuggali Mandal Kurnool District Andhra Pradesh

          I request you sir, I am purchasing to glamour BS4 for 12.02.2020 in M/S CTHIPPAIAH MOTORS, Anantapur, Anantapur District, Andhra Pradesh State, but not good condition poor mileage and damage of bore and resound of Engen of Damage of Engen parts.
          Hero MotoCorp customer support has been notified about the posted complaint.
          Feb 09, 2021
          Updated by melugamma sivaraju           Please resolved my problem sir

          View replies
          Dear Sir,

          We regret the trouble caused. Kindly share your Registered Mobile Number / VIN (Vehicle identification number) with us on app.[protected]@heromotocorp.com to help you further.

          Regards,
          Team Hero MotoCorp
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            S
            Sekar Priya
            from Karur, Tamil Nadu
            Feb 9, 2021
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            Address: karur

            My spelender battry sell on karur vkg show room . date 20.01.2021 but till date 09.02.2021 but iam not got my battry, pls check my battry and immediate answer him...
            Hero MotoCorp customer support has been notified about the posted complaint.
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            Dear Sir,

            Please accept our sincere apologies. We request you to share your Registered Mobile Number with us on app.[protected]@heromotocorp.com for our representative to connect with you.

            Regards,
            Team Hero MotoCorp
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              K
              Kumaar Pankaj
              from Hāora, West Bengal
              Feb 9, 2021
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              Address: Rottery school, back side Bargarh, Odisha

              I have a scooty maestro 110cc purchase date September 2019, Km running only 2180, which has a mileage problem, so I was complained about 3-4 times, but every time they are saying that you will get 50, but I am getting around 30 to 35, There is no response to this. I bought because this bike is giving 55-60 miles, but I was getting 30 so I need an imediate resuscitation from you guys because I am wasting money due to the negligence of you guys ...

              Pls resolve my problem...

              Pankaj Kumar
              [protected]
              Hero MotoCorp customer support has been notified about the posted complaint.
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              Dear Sir,

              We regret the inconvenience caused to you. Kindly share your Registered Mobile Number and Dealer details with us on app.[protected]@heromotocorp.com to help you further.

              Regards,
              Team Hero MotoCorp
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                K
                [email protected]
                from Guwahati, Assam
                Feb 8, 2021
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                Address: Radhe krishana Auto Agency jhajha main road charghara jhajha,Jamui(811308)Bihar

                Dear sir/Mam
                I am still waiting for my vehicle RC Card not provided me. My bike purchase date on 23/06/2016 from Racdhe krishana Auto Agency jhajha and bike details is Engine no HA10EVGGE04495, Chasis no MBLHA10BNGGE00399, Bike no BR46E5798 Passion Pro Tr Disck break. Consumer complain no 2551176.
                So request you solve this problem.
                Hero MotoCorp customer support has been notified about the posted complaint.
                Feb 08, 2021
                Updated by [email protected]                 Dear sir/Mam
                I am still waiting for my vehicle RC Card not provided me. My bike purchase date on 23/06/2016 from Racdhe krishana Auto Agency jhajha and bike details is Engine no HA10EVGGE04495, Chasis no MBLHA10BNGGE00399, Bike no BR46E5798 Passion Pro Tr Disck break. Consumer complain no 2551176
                So request you solve this problem.
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                  K
                  [email protected]
                  from Guwahati, Assam
                  Feb 8, 2021
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                  Address: Radhe krishana Auto Agency main road charghara jhajha, jamui(811308)

                  Dear sir/Mam
                  I am still waiting for my vehicle RC Card not provided me. My bike purchase date on 23/06/2016 from Racdhe krishana Auto Agency jhajha and bike details is Engine no HA10EVGGE04495, Chasis no MBLHA10BNGGE00399, Bike no BR46E5798 Passion Pro Tr Disck break.
                  So request you solve this problem.
                  Hero MotoCorp customer support has been notified about the posted complaint.
                  View replies
                  Dear Sir,

                  We regret the trouble caused. We have noted your complaint[protected]. We will get back to you shortly.

                  Regards,
                  Team Hero MotoCorp
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                    P
                    Pallab Mondal
                    from Bhubaneshwar, Odisha
                    Feb 8, 2021
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                    Myself having maestro edge (reg no- RJ30SQ8076) purchased on Aug' 17, from last 1.5 years I had a problem on key lock, whenever I insert key a key sign appeared on display and it does not allow for ignition, I visited nearby service centre & as adviced key lock has been replaced by new one on[protected] as per invoice).
                    But now last 7 days the same problem happened.
                    I fed-up with this problem happened twice within a year.
                    I never seen/happened about this problem.
                    Please look into this and solve as early as possible.
                    Key set change invoice is attached please find.
                    Hero MotoCorp customer support has been notified about the posted complaint.
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                    Service from H.M Motor, panel, MH
                    Reply
                    Dear Sir,

                    We highly regret the inconvenience caused. With respect to your complaint[protected] raised via Head Office is in the process and it will be resolved at the earliest.

                    Regards,
                    Team Hero MotoCorp
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                      D
                      Dileepkumar P
                      from Sathupalli, Telangana
                      Feb 8, 2021
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                      Address: Aswaravpet Telangana

                      We purchased hero glamour bs6 50 days back. Facing problem with Fuel gauge, it is not working. No support from the hero shower team. Vehicle reading 686km only. Filled with tank full but it’s showing only 3 polls. As per me the shower room guys should do it without charging money but they are asking us to pay 3000 rs. Can you guys support us on this
                      Hero MotoCorp customer support has been notified about the posted complaint.
                      View replies
                      Dear Sir,

                      We regret the inconvenience caused to you. Kindly share your Registered Mobile Number and Dealer Details with us on app.[protected]@heromotocorp.com to help you further.

                      Regards,
                      Team Hero MotoCorp
                      Reply
                      I purchased glamour BS6 Bike 2 months back ( it is october now) ...starting from purchasing it is showing many problems in it...firstly, when I rode it first time it started to stall frequently... After visiting service center mechanic did some changes in setting of clutch nuts.. then is was running good without stalling... Again after few days (even my number plate has nat arrived from RTO ), the horn was not working... Again the mechanic changed the Horn.. After few days (before my first service ) engine started to make noise like there is something loose or broken in gear box .. Mechanic did valve tappet setting.. but No use.. the sound was continued... Again I kept the bike in service center for 2 days and finally they said that cam shaft used in engine is wrong.. it will take 7 days to repair bike as they had ordered for cam shaft.

                      Again... cam shaft was loaded successfully... But friends, the sound is still left. I am so much frustrated by purchasing this bike... I would have take Honda shine, Sp125... or any bajaj model instead. Now I realise why people are purchasing Honda Yamaha bikes.
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                        A
                        adiedit
                        from Surat, Gujarat
                        Feb 8, 2021
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                        My vehicle no. Is gj-05-nj-6342.
                        I hade given my duet to shivani automobile surat for service in puna canal, service not done properly.
                        Hero MotoCorp customer support has been notified about the posted complaint.
                        View replies
                        Dear Sir,

                        We regret the inconvenience caused to you. We have notified your complaint[protected] to our team and they will be in touch with you.

                        Regards,
                        Team Hero MotoCorp
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                          D
                          Dipak R Chaudhari
                          Feb 8, 2021
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                          Address: Baroliya Ta.Dharampur

                          My vehicle suffering from injectors problem since last 2 years till not show by your service center.
                          Problem is byke stopped in running condition and gives momentarily stopped and running so it is very difficult to me due to chance of accident.
                          When I give my vehicle in service I give Everytime this problem some times it's ok for 15 days then suddenly problem reapeated and till continue so I will suffering from this issue.I have given last and final time to sholve problem at Vapi show room service center .if not sholve problem I will never purchased your product for me or my family...my vehicle number GJ27AP7071 Glamer FI purchased in July 2014 from Godhra Rajai motors..
                          Hero MotoCorp customer support has been notified about the posted complaint.
                          View replies
                          Dear Sir,

                          We are extremely sorry for the inconvenience caused. We request you to share your Registered Mobile Number with us on app.[protected]@heromotocorp.com for our representative to connect with you.

                          Regards,
                          Team Hero MotoCorp
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                            N
                            negilaxman1
                            Feb 8, 2021
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                            Sir meri bycke mai jab sa bycke purchase kri hai tab sai

                            back side ki brak jam ho jati hai brak lever jam hota ha or dealer sai complaint kri to wo kh rhy hai yar compnay ka manufactuting fult ha kabhi ok nhi hoga chain bhi loose ho jati har har 15 day ka bar yahi problem hai

                            very poor engineers jis na ya sytem banya break or main stand ko jor diya
                            Hero MotoCorp customer support has been notified about the posted complaint.
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                            Dear Sir,

                            We regret the inconvenience caused to you. We request you to share your Registered Mobile Number and Dealer Details with us on app.[protected]@heromotocorp.com for our representative to connect with you.

                            Regards,
                            Team Hero MotoCorp
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                              D
                              damcy8720
                              from Sancoale, Goa
                              Feb 8, 2021
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                              Address: Wheel Magnets, Porvorim Goa

                              Dear Sir/Madam,

                              I had purchased a Hero Passion Pro BSVI Model on[protected] and that too after booking & awaiting for atleast two months. After getting the bike possession since beginning i was getting technical problem with my bike and this was brought to the notice the mechanic during my first servicing but the problem was unsold and against the same was repeated during the second servicing in addition to this there were another problem arise which is related to the auto off (BSVI). In other words the problem is unsolved till date after bringing it to the notice of Mechanic. I had chosen the Hero bike since i have a trust on Hero Motorcorp as my previous bike was also Passion Plus (Hero Honda). But now i am getting a different experience. Kindly register my complain and do the needful.

                              my email address is [protected]@rediff.com

                              for any further information required kindly mail on my email address above.

                              Damodar
                              Goa
                              Hero MotoCorp customer support has been notified about the posted complaint.
                              View replies
                              Dear Sir,

                              Please accept our sincere apologies. Kindly share your Registered Mobile Number and Dealer Details with us on app.[protected]@heromotocorp.com to help you further.

                              Regards,
                              Team Hero MotoCorp
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                                S
                                Sadakat Siddiqui
                                from Noida, Uttar Pradesh
                                Feb 8, 2021
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                                I bought a new bike HERO HF DELUXE 10 days back and from first day i am facing a lots of complaint about the fuel indicator and side light.I complain to hinglaj motor shop from where i bought a bike but there is no satisfaction still the complains are same.
                                Disappointing with a bad service and the worst experience i will not recommended hero company vehicle to any one.
                                Requesting you to resolve my problem as soon as possible.
                                Hero MotoCorp customer support has been notified about the posted complaint.
                                Feb 08, 2021
                                Updated by Sadakat Siddiqui                                 Fuel indicator not working in a new bike
                                View replies
                                Dear Sir,

                                Sorry to hear about the trouble you faced. We request you to provide your Registered Mobile Number and Dealer details on app.[protected]@heromotocorp.com to help us in resolving your issue.

                                Regards,
                                Team Hero MotoCorp
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                                  V
                                  varun khamkar
                                  from Junnar, Maharashtra
                                  Feb 7, 2021
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                                  Address: Everest nagar hsc a3 room no 4 beturkar pada near kala talab kalyan west

                                  I use my new bike xpulse 200 FI bs6 last 3 month..One part is engine oil pipe is almost damaged condition.how can it's possible? New bike also have obviously new parts.and this part is not to be able to use ..This part have 3 years of company warranty.
                                  Hero MotoCorp customer support has been notified about the posted complaint.
                                  View replies
                                  Dear Sir,

                                  We regret the inconvenience caused. Kindly share your Registered Mobile Number and Dealer Details with us on app.[protected]@heromotocorp.com to help you further.

                                  Regards,
                                  Team Hero MotoCorp
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                                    M
                                    Mahmud Allam
                                    from Guwahati, Assam
                                    Feb 7, 2021
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                                    Address: At-Katokhar, Po-Mubarakpur,Ps-Manjhi,Dist-Saran Bihar 841209

                                    Dear sir/Mam

                                    I customer of Hero Splendor black and accent Cheassis-MBLHAW127LHL06363
                                    Engine No. HA11EDLHL03465
                                    Vehicle No-BR29AN7632
                                    Have facing trouble in self please consider and resolve it
                                    Hero MotoCorp customer support has been notified about the posted complaint.
                                    View replies
                                    Dear Sir,

                                    Apologies for the inconvenience. We have notified your complaint[protected] to our team and they will be in touch with you.

                                    Regards,
                                    Team Hero MotoCorp
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                                      P
                                      Pankaj Kumar manubhai sadhu
                                      from Ghumarwin, Himachal Pradesh
                                      Feb 7, 2021
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                                      Address: Plot No 29, Thermal Power Plant Area, Sector 30, Gandhinagar, Gujarat 382030

                                      I have AMC of bike service. I had given bike in service but bike not serviced proper and just wash and polic has been done only. And just before one day of service i had changed oil. And after1 week of service my bike engine sound is changed, so i had checked with local garrage and he said that engine oil need to be changed.
                                      Now suggest me what can i do, i haven't satisfaction after take AMC of bike service. now i have to cancel.my amc and give back my money.
                                      Hero MotoCorp customer support has been notified about the posted complaint.
                                      View replies
                                      Dear Sir,

                                      We can totally feel your disappointment. We request you to share your Registered Mobile Number and Dealer Details with us on app.[protected]@heromotocorp.com for our representative to connect with you.

                                      Regards,
                                      Team Hero MotoCorp
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                                        A
                                        ashokyadav S
                                        from Amarnāth, Maharashtra
                                        Feb 6, 2021
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                                        Address: ASHOK SIYARAM YADAV,MAHATMA PHULE NGR, MIDC BHOSARI, PUNE ,PIN 411026

                                        There is an name mistake on my R C book. i have contacted the show room(SHEGAL AUTORIDERS PVT.LTD) Multiple times but there is no replay from their side i have been waiting for this around 1.6 years. i already submitted the rc along with my documents on 28/08/2019 still there is no replay. when i contacted the show room the behavior of customer support is very poor and they have been harassed me by calling multiple times on the showroom. please give me a replay ASAP possible
                                        yours faithfully
                                        ASHOK YADAV
                                        Hero MotoCorp customer support has been notified about the posted complaint.
                                        View replies
                                        Dear Sir,

                                        Sorry that we gave you a reason to be upset with us. We have notified your complaint[protected] to our team and they will be in touch with you.

                                        Regards,
                                        Team Hero MotoCorp
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