Hero MotoCorp Complaints & Reviews

I use my new bike xpulse 200 FI bs6 last 3 month..One part is engine oil pipe is almost damaged condition.how can it's possible? New bike also have obviously new parts.and this part is not to be able to use ..This part have 3 years of company warranty....

Dear sir/Mam

I customer of Hero Splendor black and accent Cheassis-MBLHAW127LHL06363
Engine No. HA11EDLHL03465
Vehicle No-BR29AN7632
Have facing trouble in self please consider and resolve it...

I have AMC of bike service. I had given bike in service but bike not serviced proper and just wash and polic has been done only. And just before one day of service i had changed oil. And after1 week of service my bike engine sound is changed, so i had checked with local garrage and he said that engine oil need to be changed.
Now suggest me what can i do, i haven't satisfaction after take AMC of bike service. now i have to cancel.my...

There is an name mistake on my R C book. i have contacted the show room(SHEGAL AUTORIDERS PVT.LTD) Multiple times but there is no replay from their side i have been waiting for this around 1.6 years. i already submitted the rc along with my documents on 28/08/2019 still there is no replay. when i contacted the show room the behavior of customer support is very poor and they have been harassed me by calling multiple times on the showroom....

I am given my passion plus bike for shock oil change and fork set purpose, they call back after 1 hour your bike is ready.
but they are not change shock oil because of they are not open shock nuts atleast the dust not removed that place and they are charged total Rs. 800/- and not given bill also....

Before days i have problem in my bike that running stop and i put my bike in rajtilak motors but there is no any responsible person and there have no any solution and now my bike RPM is over the limit so that i can't control the bike when accident accrue for this problem there is heromotocrop will be responsible and i will claim against heromotocrop company.
i want ans from higher authorities and need proper solution for my bike br...

Dear sir
My bike Xtreme 160r.i m purchase my bike 21/11/2020.some problem I m face starting date.27/28 November my bike morning time not start self starter and kick start..I m diposit my bike Gagan bike service .sisupal . bhubaneswar.see tel me everi is ok.contnue my bike use 15 day same issue starting.one week age I go to this service center telling this issue but he asking this winter time same problem come don't worry.automatic...

Very and very worst service of hero company.. Today I went khanna hero service mayapuri New Delhi to resolve some technical problem of my Maestro Scooty, but nobody attend me even I requested him repeatedly.. Someone told me that there is time of their lunch and someone ignore me again and again and their behavior is not so good.. Finally I returned back and check it some local technician than I feel the services of that local technician...

Bike ki emi overdue kyu h jbki hm every month paid kr rhe h, online payment overdue ki wjh se bhi nhi ho pa rhi h....

This is to inform you that i am Piyush Acharya mobile number is [protected] i belong to bikaner rajasthan i am regular service customer of hero. I have bike Glamour rj07sq1386. I purchased this bike on 2013 from since never service outside service center only services with the authorized dealers of hero. I am also regular customer of Hero Joyride due to pandemic covid-19 i am suffering from diseases covid from last 4 month due to this i am...

I want to inform hero that i buied xtreme160r 3 months from this date and after few days of buying it started giving me problems as it suddenly engine cutts off bike gets off at after any hump or normally i am facing a lot of problem i visited your hero saluaja showroom two to three times but they were unable to fix the problem i am facing a lot of problem please look after my problem engine number. KC01AALHG00253...

Yesterday my vehicle Brake down at SHAKTI TOYOTA SHIMOGGA, Bypass road
My Vehicle suddenly nosie gets, i Stop the vehicle & checked chain cover gets down tuches to the chain, one bolt is missing chain cover supporter trieding wear, one bolt is loosen & i call the my service dealership he says, SA say take & come with vehicle i say more noise coming another time he says come on that type running 5 second later he say remove the chain...

I purchased duet in 2016 july but it giving me problem from the beginning. It is not running smoothly .From the beginning they open my duet engine and they repair the engine and give to me and it is ok but after some time problem is same. Vehicle is registration no. is WB 74 AM 1619 PURCHASED FROM BEEKAY SILIGURI.SO KINDLY SEE THE MATTER. THANKING YOU...

I have serviced my bike yesterday From VASANTHI MOTORS - Hero MotoCorp- COIMABATORE, TAMILNADU. when am riding towards office got a burning smell in the lift side of the engine when i try to call the service guy he doesn't response yet i think he is in day dream try to wakeup your solders

Am not happy with your Wonderful service without checking anything before you guys deliver to customer

And Asking, How many...

I've been using HERO-PASSION-X-PRO 2014 model...Now I am Looking for SPROCKET CHAIN ASSY and some other Important SPARES so, I have visited to AUTHORIZED HERO SERVICE CENTER but Showroom Owner is REFUSING to sell SPARE PARTS to Customers at his Service Point Counter and I am not Getting SPARES Parts from Authorized SERVICE Center.
I didn't get Proper Response or Proper Respect from SERVICE SIDE..More Over SHOWROOM OWNER is Arguing...

It's being four times since May 20 I am complaining about that my bike (Maestro edge TS11EH8278) has starting problem. Everytime I give to check and again in few months same problem. I have in May, Oct, Dec and again in Jan. And in Jan my bike stopped on the way to office and I had to pull it to bring back home. Despite of such expensive services everytime (look at the bill everytime I am paying becoz everytime a new solution is given.) am...

प्रिय महोदय,

मेरे गाड़ी का पीछे का ब्रेक लेने के बाद ट्रक के ब्रेक के तरह आबाज करता है सेर्विस सेंटर में जाकर दिखाने पर कुछ दिन के लिए ठीक रहा लेकिन फिर वैसा ही आबाज आने...

I purchased a new hero destini 125 on 11/10/2019 and on the document its mentions 18 months of warranty for the battery but Hero service canter denied it and said my vehicle had an old battery as the dealer sold me old stock so the warranty of the battery is expired. It's having an Exide battery and Exide battery told me that they also can't help me. They all are blaming each other and no one is giving me any solution. As a customer, I want...

My hero passion PRO was having problem of getting off while clutch is applied. The service centre peole are not able to rectify it even after 4 services. Given complaint to Hero motocorp TSM but no satisfactory reply or action. This is a company with worst customer service and I advise all to desist from buying products of them ....

My bike HF deluxe 2020 model, km run 2400 only .
1-Front side Noise but service center reply me it’s normal .
2- Cone set upper bolt not open to sppaner, technician hitted bolt with iron hammer .
3- service center not provide proper tools .
4-not cleaning properly...