Claimed

Hero MotoCorp Complaints & Reviews

www.heromotocorp.com/en-in

1

Updated: Aug 5, 2025

Complaints 6263

Resolved

257

Unresolved

6006

Bad 😕 It seems that Hero MotoCorp has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.

Complaints

Contacts

File a complaint to Hero MotoCorp

Having problems with Hero MotoCorp?

File a complaint and get it resolved by Hero MotoCorp customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Motorcycles & Scooters

Hero MotoCorp

Hero MotoCorp reviews & complaints page 96

Newest

Newest
Most Helpful
Most Popular
Resolved
Contains Photos or Videos
Oldest

Address: karur

My spelender battry sell on karur vkg show room . date 20.01.2021 but till date 09.02.2021 but iam not got my battry, pls check my battry and immediate answer him...

Hero MotoCorp customer support has been notified about the posted complaint.

View replies

HeroMotoCorp

from Delhi, Delhi

Feb 18, 2021

Dear Sir,

Please accept our sincere apologies. We request you to share your Registered Mobile Number with us on app.[protected]@heromotocorp.com for our representative to connect with you.

Regards,
Team Hero MotoCorp

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Address: Rottery school, back side Bargarh, Odisha

I have a scooty maestro 110cc purchase date September 2019, Km running only 2180, which has a mileage problem, so I was complained about 3-4 times, but every time they are saying that you will get 50, but I am getting around 30 to 35, There is no response to this. I bought because this bike is giving 55-60 miles, but I was getting 30 so I need an imediate resuscitation from you guys because I am wasting money due to the negligence of you...

+3 photos

Helpful

Found this helpful?

Address: Radhe krishana Auto Agency jhajha main road charghara jhajha,Jamui(811308)Bihar

Dear sir/Mam
I am still waiting for my vehicle RC Card not provided me. My bike purchase date on 23/06/2016 from Racdhe krishana Auto Agency jhajha and bike details is Engine no HA10EVGGE04495, Chasis no MBLHA10BNGGE00399, Bike no BR46E5798 Passion Pro Tr Disck break. Consumer complain no 2551176.
So request you solve this problem.

+1 photos

Hero MotoCorp customer support has been notified about the posted complaint.

Feb 08, 2021

Updated by [email protected] Dear sir/Mam
I am still waiting for my vehicle RC Card not provided me. My bike purchase date on 23/06/2016 from Racdhe krishana Auto Agency jhajha and bike details is Engine no HA10EVGGE04495, Chasis no MBLHA10BNGGE00399, Bike no BR46E5798 Passion Pro Tr Disck break. Consumer complain no 2551176
So request you solve this problem.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Radhe krishana Auto Agency main road charghara jhajha, jamui(811308)

Dear sir/Mam
I am still waiting for my vehicle RC Card not provided me. My bike purchase date on 23/06/2016 from Racdhe krishana Auto Agency jhajha and bike details is Engine no HA10EVGGE04495, Chasis no MBLHA10BNGGE00399, Bike no BR46E5798 Passion Pro Tr Disck break.
So request you solve this problem.

Hero MotoCorp customer support has been notified about the posted complaint.

View replies

HeroMotoCorp

from Delhi, Delhi

Feb 18, 2021

Dear Sir,

We regret the trouble caused. We have noted your complaint[protected]. We will get back to you shortly.

Regards,
Team Hero MotoCorp

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Myself having maestro edge (reg no- RJ30SQ8076) purchased on Aug' 17, from last 1.5 years I had a problem on key lock, whenever I insert key a key sign appeared on display and it does not allow for ignition, I visited nearby service centre & as adviced key lock has been replaced by new one on[protected] as per invoice).
But now last 7 days the same problem happened.
I fed-up with this problem happened twice within a year.
I never seen/happened about this problem.
Please look into this and solve as early as possible.
Key set change invoice is attached please find.

Hero MotoCorp customer support has been notified about the posted complaint.

View replies

P

Pallab Mondal

from Bhubaneshwar, Odisha

Feb 8, 2021

Service from H.M Motor, panel, MH

Maestro edge key lock problem - Comment #3797450 - Image #0

HeroMotoCorp

from Delhi, Delhi

Feb 18, 2021

Dear Sir,

We highly regret the inconvenience caused. With respect to your complaint[protected] raised via Head Office is in the process and it will be resolved at the earliest.

Regards,
Team Hero MotoCorp

Helpful

Found this helpful?

2 Comments

Post your Comment

Comment Guidelines

Address: Aswaravpet Telangana

We purchased hero glamour bs6 50 days back. Facing problem with Fuel gauge, it is not working. No support from the hero shower team. Vehicle reading 686km only. Filled with tank full but it’s showing only 3 polls. As per me the shower room guys should do it without charging money but they are asking us to pay 3000 rs. Can you guys support us on this

+1 photos

Hero MotoCorp customer support has been notified about the posted complaint.

View replies

HeroMotoCorp

from Delhi, Delhi

Feb 18, 2021

Dear Sir,

We regret the inconvenience caused to you. Kindly share your Registered Mobile Number and Dealer Details with us on app.[protected]@heromotocorp.com to help you further.

Regards,
Team Hero MotoCorp

S

SutarShailesh

from Mumbai, Maharashtra

Oct 14, 2021

I purchased glamour BS6 Bike 2 months back ( it is october now) ...starting from purchasing it is showing many problems in it...firstly, when I rode it first time it started to stall frequently... After visiting service center mechanic did some changes in setting of clutch nuts.. then is was running good without stalling... Again after few days (even my number plate has nat arrived from RTO ), the horn was not working... Again the mechanic changed the Horn.. After few days (before my first service ) engine started to make noise like there is something loose or broken in gear box .. Mechanic did valve tappet setting.. but No use.. the sound was continued... Again I kept the bike in service center for 2 days and finally they said that cam shaft used in engine is wrong.. it will take 7 days to repair bike as they had ordered for cam shaft.

Again... cam shaft was loaded successfully... But friends, the sound is still left. I am so much frustrated by purchasing this bike... I would have take Honda shine, Sp125... or any bajaj model instead. Now I realise why people are purchasing Honda Yamaha bikes.

Helpful

Found this helpful?

2 Comments

Post your Comment

Comment Guidelines

My vehicle no. Is gj-05-nj-6342.
I hade given my duet to shivani automobile surat for service in puna canal, service not done properly.

Hero MotoCorp customer support has been notified about the posted complaint.

View replies

HeroMotoCorp

from Delhi, Delhi

Feb 18, 2021

Dear Sir,

We regret the inconvenience caused to you. We have notified your complaint[protected] to our team and they will be in touch with you.

Regards,
Team Hero MotoCorp

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Address: Baroliya Ta.Dharampur

My vehicle suffering from injectors problem since last 2 years till not show by your service center.
Problem is byke stopped in running condition and gives momentarily stopped and running so it is very difficult to me due to chance of accident.
When I give my vehicle in service I give Everytime this problem some times it's ok for 15 days then suddenly problem reapeated and till continue so I will suffering from this issue.I have given last and final time to sholve problem at Vapi show room service center .if not sholve problem I will never purchased your product for me or my family...my vehicle number GJ27AP7071 Glamer FI purchased in July 2014 from Godhra Rajai motors..

Hero MotoCorp customer support has been notified about the posted complaint.

View replies

HeroMotoCorp

from Delhi, Delhi

Feb 18, 2021

Dear Sir,

We are extremely sorry for the inconvenience caused. We request you to share your Registered Mobile Number with us on app.[protected]@heromotocorp.com for our representative to connect with you.

Regards,
Team Hero MotoCorp

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Sir meri bycke mai jab sa bycke purchase kri hai tab sai

back side ki brak jam ho jati hai brak lever jam hota ha or dealer sai complaint kri to wo kh rhy hai yar compnay ka manufactuting fult ha kabhi ok nhi hoga chain bhi loose ho jati har har 15 day ka bar yahi problem hai

very poor engineers jis na ya sytem banya break or main stand ko jor diya

Hero MotoCorp customer support has been notified about the posted complaint.

View replies

HeroMotoCorp

from Delhi, Delhi

Feb 18, 2021

Dear Sir,

We regret the inconvenience caused to you. We request you to share your Registered Mobile Number and Dealer Details with us on app.[protected]@heromotocorp.com for our representative to connect with you.

Regards,
Team Hero MotoCorp

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Address: Wheel Magnets, Porvorim Goa

Dear Sir/Madam,

I had purchased a Hero Passion Pro BSVI Model on[protected] and that too after booking & awaiting for atleast two months. After getting the bike possession since beginning i was getting technical problem with my bike and this was brought to the notice the mechanic during my first servicing but the problem was unsold and against the same was repeated during the second servicing in addition to this there were another problem arise which is related to the auto off (BSVI). In other words the problem is unsolved till date after bringing it to the notice of Mechanic. I had chosen the Hero bike since i have a trust on Hero Motorcorp as my previous bike was also Passion Plus (Hero Honda). But now i am getting a different experience. Kindly register my complain and do the needful.

my email address is [protected]@rediff.com

for any further information required kindly mail on my email address above.

Damodar
Goa

Hero MotoCorp customer support has been notified about the posted complaint.

View replies

HeroMotoCorp

from Delhi, Delhi

Feb 18, 2021

Dear Sir,

Please accept our sincere apologies. Kindly share your Registered Mobile Number and Dealer Details with us on app.[protected]@heromotocorp.com to help you further.

Regards,
Team Hero MotoCorp

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

I bought a new bike HERO HF DELUXE 10 days back and from first day i am facing a lots of complaint about the fuel indicator and side light.I complain to hinglaj motor shop from where i bought a bike but there is no satisfaction still the complains are same.
Disappointing with a bad service and the worst experience i will not recommended hero company vehicle to any one.
Requesting you to resolve my problem as soon as possible.

+1 photos

Hero MotoCorp customer support has been notified about the posted complaint.

Feb 08, 2021

Updated by Sadakat Siddiqui Fuel indicator not working in a new bike

View replies

HeroMotoCorp

from Delhi, Delhi

Feb 18, 2021

Dear Sir,

Sorry to hear about the trouble you faced. We request you to provide your Registered Mobile Number and Dealer details on app.[protected]@heromotocorp.com to help us in resolving your issue.

Regards,
Team Hero MotoCorp

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Address: Everest nagar hsc a3 room no 4 beturkar pada near kala talab kalyan west

I use my new bike xpulse 200 FI bs6 last 3 month..One part is engine oil pipe is almost damaged condition.how can it's possible? New bike also have obviously new parts.and this part is not to be able to use ..This part have 3 years of company warranty.

Hero MotoCorp customer support has been notified about the posted complaint.

View replies

HeroMotoCorp

from Delhi, Delhi

Feb 18, 2021

Dear Sir,

We regret the inconvenience caused. Kindly share your Registered Mobile Number and Dealer Details with us on app.[protected]@heromotocorp.com to help you further.

Regards,
Team Hero MotoCorp

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Address: At-Katokhar, Po-Mubarakpur,Ps-Manjhi,Dist-Saran Bihar 841209

Dear sir/Mam

I customer of Hero Splendor black and accent Cheassis-MBLHAW127LHL06363
Engine No. HA11EDLHL03465
Vehicle No-BR29AN7632
Have facing trouble in self please consider and resolve it

Hero MotoCorp customer support has been notified about the posted complaint.

View replies

HeroMotoCorp

from Delhi, Delhi

Feb 18, 2021

Dear Sir,

Apologies for the inconvenience. We have notified your complaint[protected] to our team and they will be in touch with you.

Regards,
Team Hero MotoCorp

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Address: Plot No 29, Thermal Power Plant Area, Sector 30, Gandhinagar, Gujarat 382030

I have AMC of bike service. I had given bike in service but bike not serviced proper and just wash and polic has been done only. And just before one day of service i had changed oil. And after1 week of service my bike engine sound is changed, so i had checked with local garrage and he said that engine oil need to be changed.
Now suggest me what can i do, i haven't satisfaction after take AMC of bike service. now i have to cancel.my amc and give back my money.

Hero MotoCorp customer support has been notified about the posted complaint.

View replies

HeroMotoCorp

from Delhi, Delhi

Feb 18, 2021

Dear Sir,

We can totally feel your disappointment. We request you to share your Registered Mobile Number and Dealer Details with us on app.[protected]@heromotocorp.com for our representative to connect with you.

Regards,
Team Hero MotoCorp

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Address: ASHOK SIYARAM YADAV,MAHATMA PHULE NGR, MIDC BHOSARI, PUNE ,PIN 411026

There is an name mistake on my R C book. i have contacted the show room(SHEGAL AUTORIDERS PVT.LTD) Multiple times but there is no replay from their side i have been waiting for this around 1.6 years. i already submitted the rc along with my documents on 28/08/2019 still there is no replay. when i contacted the show room the behavior of customer support is very poor and they have been harassed me by calling multiple times on the showroom. please give me a replay ASAP possible
yours faithfully
ASHOK YADAV

+1 photos

Hero MotoCorp customer support has been notified about the posted complaint.

View replies

HeroMotoCorp

from Delhi, Delhi

Feb 18, 2021

Dear Sir,

Sorry that we gave you a reason to be upset with us. We have notified your complaint[protected] to our team and they will be in touch with you.

Regards,
Team Hero MotoCorp

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Address: Nekkonda, Warangal

I am given my passion plus bike for shock oil change and fork set purpose, they call back after 1 hour your bike is ready.
but they are not change shock oil because of they are not open shock nuts atleast the dust not removed that place and they are charged total Rs. 800/- and not given bill also.

Hero MotoCorp customer support has been notified about the posted complaint.

View replies

HeroMotoCorp

from Delhi, Delhi

Feb 18, 2021

Dear Sir,

Apologies for the unpleasant experience. Please share your Registered Mobile Number and Dealer showroom name on app.[protected]@heromotocorp.com for our team to assist you.

Regards,
Team Hero MotoCorp

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Address: RAJTILAK MOTORS, HERO MOTOCROP.

Website: www.heromotocrop.com

Before days i have problem in my bike that running stop and i put my bike in rajtilak motors but there is no any responsible person and there have no any solution and now my bike RPM is over the limit so that i can't control the bike when accident accrue for this problem there is heromotocrop will be responsible and i will claim against heromotocrop company.
i want ans from higher authorities and need proper solution for my bike
authorized person contact me on this number-[protected]

Hero MotoCorp customer support has been notified about the posted complaint.

View replies

HeroMotoCorp

from Delhi, Delhi

Feb 18, 2021

Dear Sir,

We regret the inconvenience caused to you. Kindly share your Registered Mobile Number with us on app.[protected]@heromotocorp.com to help you further.

Regards,
Team Hero MotoCorp

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Address: Bhubaneswar

Dear sir
My bike Xtreme 160r.i m purchase my bike 21/11/2020.some problem I m face starting date.27/28 November my bike morning time not start self starter and kick start..I m diposit my bike Gagan bike service .sisupal . bhubaneswar.see tel me everi is ok.contnue my bike use 15 day same issue starting.one week age I go to this service center telling this issue but he asking this winter time same problem come don't worry.automatic slove it.what to do.same CBZ xtreme old model no issues.glamour no issues.my bike new one morning time average 50key morning time .what is the solution.plz how is my solution .plz.give me any solution

+1 photos

Hero MotoCorp customer support has been notified about the posted complaint.

View replies

R

Ramakanta@2006

from Bhubaneshwar, Odisha

Feb 9, 2021

what to do???????

HeroMotoCorp

from Delhi, Delhi

Feb 18, 2021

Dear Sir,

Sorry to hear that. We have notified your complaint[protected] to our team and they will be in touch with you.

Regards,
Team Hero MotoCorp

Helpful

2 other people found this review helpful

2 found this helpful

2 Comments

Post your Comment

Comment Guidelines

Address: New Delhi, Mayapuri

Very and very worst service of hero company.. Today I went khanna hero service mayapuri New Delhi to resolve some technical problem of my Maestro Scooty, but nobody attend me even I requested him repeatedly.. Someone told me that there is time of their lunch and someone ignore me again and again and their behavior is not so good.. Finally I returned back and check it some local technician than I feel the services of that local technician is best than that KHANNA HERO SERVICE mayapuri.

Hero MotoCorp customer support has been notified about the posted complaint.

View replies

HeroMotoCorp

from Delhi, Delhi

Feb 18, 2021

Dear Sir,

We regret the inconvenience caused to you. We request you to share your Registered Mobile Number with us on app.[protected]@heromotocorp.com for our representative to connect with you.

Regards,
Team Hero MotoCorp

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Address: saharanpur

Bike ki emi overdue kyu h jbki hm every month paid kr rhe h, online payment overdue ki wjh se bhi nhi ho pa rhi h.

Hero MotoCorp customer support has been notified about the posted complaint.

View replies

HeroMotoCorp

from Delhi, Delhi

Feb 18, 2021

Dear Sir,

We regret the inconvenience caused to you. Kindly share your Registered Mobile Number and Dealer Details with us on app.[protected]@heromotocorp.com to help you further.

Regards,
Team Hero MotoCorp

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines