Hero MotoCorp Complaints & Reviews

Sir, in Feb 2019 I bought Hero I smart from vikas agency nimbahera district Chittorgarh, rajasthan. becoz of new look and new technology.but I am regret to inform you that, I didn't fine any satisfaction from this bike there was no milage, no comfort. Head light is not on proper focus in night on highways, handle cone set is permanently making sound, engen check light is continue on, both shock absorbers is not working, front shock absorbers is leaking. I am totally disappointed with this bike. And I am regularly contacting to local dealer but there is no parts available.they always says me that we will inform you soon. You are requested to look in to this matter and do the needful or will go further legal process. Bike is registered on Razia dyers name, mob [protected].

Dear Sir,
This mail is regarding related to my brand new vehicle. I bought vehicle at 3RD August, 2020 from OM MOTORS, Rakhial, Ahmedabad but, they refuse to help me and lead me to its service center but they cant solves its issue ..

😊😊😊😊😊😊

Engine stops after a run of 3 kms and again started it stops at every 100 meters. Unable to use for urgent purpose. Total mileage covered 9300 kms.

Sir helmet, dl, rc sabkuchh hone per challan Kata gya
Please see photo

Dear Sir, I Anupam choudhuri purchase a Glamour 125 bs6 bike on 17 November, 2020.But after 4/5 days engine oil leaking from engine head top. first servising on 554 km the showroom not solve the problem.They don't have the 'O' ring for the head top. Oil was still leaking from the top. So, plz repair my bike or change it immediately.My ph - [protected].

Chassis welding break and unbalance vehicle that's very serious problem

Dear Sir/Madam,
This is a reference to durability & Credibility of my newly purchased bike bearing RC No. DL3SEP9549. Recently I have purchased my on 19 june 2020 a passion pro BSVI from Pushipati dealer Adhchini, New Delhi. After the First service of my I am facing a lot issue related to my like engine stop working in middle of running way, initial starting problem, self not working, even by kick I am not able to start, after the several times kicking it is starting (Around 40-50 hit). I went to service centre devli new delhi to resolve this issue they said it was a problem of battery then after all formality they changed my battery on 11.Dec. 2020 but problem is same persist with my bike. Today I went for the same issue to resolve this now they are again saying that battery is dead, Now I can not understand how can a new battery is dead withing 24 hours. It is totaly make question on your product for durability, Credibility and sevices. I would like to mentioned some problem of my withing 6 months of purchased as follow:
(i) They changed light switch
(ii) Spark plug changed
(iii) battery changed
Withing 6 month of purchased how they all can be damaged. It is my humble request to kindly look it matter on priority basis. I definiterly go to consumer court for this because of your services, credibility, durability. Currently I am not able find any solution of bike problem.

RC and Registration Number not provided by agency. Bike purchase on 2nd of October 2020.

I gave my maestro at hero service center Manama motors Hiran mangrisector 5 main road udaipur.

There was a oil leakage complain and after repair the problem still persist. The oil is still leaking out.

I got the front of the scooter replaced by a new part but the service manager installed the same with scratches and took money for a new one.

No body callled me for any feed back about the service.

This is the worst service center i ever visited and pathetic work done after spending 5 thousand rupees.

If any one responsible can call me at [protected] will be a great help else I will have to email the higher authorities.

First service of Glamour Disc bs6 done by Prudhvi Automobiles Showroom service centre Tirupati Urban, Air bypass road, Andhra pradesh on 21st Oct 2020, horn switch was not working properly and technician made it totally dead and order was made on same date and on 9th Dec 2020 service centre told wrong order was placed so manager told me to wait for another 10 days.
So sir i request you to take it seriously
and take necessary action, it is going
to hamper hero motocorp reputation.

Hi All,
I purchased Hero passion pro PS6 model. But my bike is too worst it's automatically powered off frequently. for example today I drive 13 km but 4 times I have faced the issue.
I am facing the issue from my purchase but delay not provide any proper response till now. The dealer told that is the manufacture's fault for the new model but how I accept your manufacture's fault? I need a permanent solution or need to replace my product.

Daer sir
Md Gous Azam. Mob no [protected]
Sir ji mere scooty me jab se liye h usi time se kharab rahta h me Handicap parason h stating problem suru se h is ka ricond bhi h or servicing ricod bhi wrong h uska Date or KM wrong h
Please sir

Respected sir/madam
I m sandeep sharma I own A passion pro Bike I went to one of your service center Name aakashganga at rajsamand rajasthan on 12/08/2020 I paid money for the bill they summited to me but i found that Engine oil has not been changed in my bike but they charge for that even my bike was not washed that day and manipulate in kilometers
second time on 09/12/2020 again i went to aakashganga for servicing and i complaint about false charging and manipulation in kilometers but behavior of your supervisor was not like a employee of hero motocorp one of your supervisor checked oil and he admit that yes oil was not changed that day and bike was not washed .
respected sir this type of working cheating with customers are not acceptable or against the policy of hero moto corp
I think you will look into mater, stop these kind of thing
otherwise i will go to consumer forum

Service is not good

New bike purchase..frant wheel same time air lickage ...and engine noise gear shifting hard i am shocked new vehicle problem...purchase sharma hero automobile nangloi..new delhi

MH 47 T.0922 I was going to today 1pm narayan nagar vishan sarvis center . Ther was not proper servicing my baik

Eventhough i have 1 joy ride service balance Bapatla hero showroom staff are not replying well

Hello sir my bikes are 1 mouths old and that time 6 times go to showroom but note bike engines complete working so i requeat to complete my bikes engines seller not ans popular ...

I'm purchase hf delux bike 25 oct 2020 from mhaswad showroom, satara, maharashtra 415509. till now my bike do not RTO PASSING. I again again call to showroom manager but he say every time camp is not there. i want to action on hero showroom due to worst service and all service of this showroom is worst many people suffering this type of situation
plz regard my complaint take action as early as possible
give me reply as soon as possible

your valuable customer

Hi Sir

I bought new bike Hero Passion Pro BS6 in 19th Aug 2020 from Suguna Auto mobiles - Vadakovai branch Coimbatore

Vehicle No - TN66AE3868

I am facing 2 major issues in my bike
1- Engine offed during slow speed driving
2- Gear Shifting problem

Now 2 services completed, the problem's already highlighted to Suguna Auto mobiles service team during my 1st & 2 nd service time but not rectified.

I need the solution or replacement.

Regards
Saleem
[protected]