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Hero MotoCorp Complaints & Reviews

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Updated: Aug 5, 2025

Complaints 6263

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257

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Bad 😕 It seems that Hero MotoCorp has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.

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Hero MotoCorp reviews & complaints page 106

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Address: qr no.550/c, BHELTOWNSHIP , RC-PURAM, HYDERABAD,

I have given my bike glamour to sri venkanna motor for servicing on 17 nov with complain of jerking, again on 18 nov visit to show room with the same problem, again on 22 nov visited with same problem, then they said problem with CDI, they have not spare so pl come after one week, again 02dec visited till date we have replace cdi but problem may with electrical circuit, they have told me that by monday rectified the snag still bake with them only.
they are not taking due care to rectify the snag and i have question mark on ur quality also that within 2 year getting such a major snag that are not able to rectify by ur service centre. try to improve ur quality on product as well as servicing.
try to resolve my problem as soon as possible without bike hampering day to day activities. mobile no.- [protected], PL FIND THE ATTACHMENT

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HeroMotoCorp

from Delhi, Delhi

Dec 10, 2020

Dear Sir,

We regret the unpleasant experience. With respect to your complaint[protected] raised via Dealer is in the process and it will be resolved at the earliest.

Regards,
Team Hero MotoCorp

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Address: Panvel

Hero passion pro which I bought 2 months ago it' was having a problem from beginning, the bike was use to shut down in running. After the first servicing this problem was there and there were lots of new problems 1. Battery was totally drain. 2. Bike was turning off in running. 3. Starter was not working. 4. Kick was not working. 5. While riding bike was giving jerks.

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HeroMotoCorp

from Delhi, Delhi

Dec 10, 2020

Dear Sir,

We regret the inconvenience caused to you. We request you to share your Registered Mobile Number and Dealer details with us on app.[protected]@heromotocorp.com for our representative to connect with you.

Regards,
Team Hero MotoCorp

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I bought glamour bs6 on July 19 th 2020. After my 3and half months experience I decided to sell my bike. Complaints -1) bike self start not working even kick start too..I was literally pushed 2 km to service center.2) headlight illumination Is very low which may prone to accidents during nights.3) At a speed of 70kmph lot of sound from engine.

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HeroMotoCorp

from Delhi, Delhi

Dec 10, 2020

Dear Sir,

We regret the unpleasant experience. Kindly share your Registered Mobile Number and Dealer Details with us on app.[protected]@heromotocorp.com to help you further.

Regards,
Team Hero MotoCorp

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Address: House no.32 KAUrha, Kaurha hardoi

Sir I bought Hero Super Splendor on April 12, whose address was from Hardoi, but no number plate was found yet, nor did I get a satisfactory answer on any call.

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R

Rudrajita

from Powai, Maharashtra

Dec 7, 2020

Sunil auto sales arjun ganj lucknow

HeroMotoCorp

from Delhi, Delhi

Dec 10, 2020

Dear Sir,

Please accept our sincere apologies. We request you to share with us your Mobile Number on app.[protected]@heromotocorp.com for our team to look into it.

Regards,
Team Hero MotoCorp

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Address: Katra Bazar Bhadohi

Dear sir I bought a newly bike model hero glamour blaze edition dated 8th November 2020 from UP Motor, Gopiganj Bhadohi up east. But there is a blunder manufacturing defact in it. Bike is auto engine off and self is not working in any gare. Please solve my problems as soon as possible.

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Address: Gautam bikes, Chandkheda Ahmedabad

New bike getting hot, stopped several times, very high abnormal sound, bike sold to me with in built manufacturing defects.

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HeroMotoCorp

from Delhi, Delhi

Dec 9, 2020

Dear Sir,

Sorry to hear about the trouble you faced. We request you to provide your Registered Mobile Number, Dealer Details, and VIN (Vehicle Identification Number) on app.[protected]@heromotocorp.com to help us in resolving your issue.

Regards,
Team Hero MotoCorp

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Sir this to inform you that me shahaban a residence of rampur roorkee is facing a big inconvenience from your company and related rto. I have issued a two wheeler having reg. No. Uk17p0122 from your dealership named u.P automobiles roorkee. I have suffered a lot firstly in order to get my reg. No. Which they somehow provided in 2 months. Now their behavior is not acceptable and i am facing a lot trouble regarding it. I have visited the concerned rto many times but they keep on giving excuses and havn't resolved my complains. Its been 3 month long time and i havn't received my rc for the registered vehicle. I am writing this in hopes towards you as a responsible authority to take my matter seriously and resolve it in as less time as possible. I will feel highly obliged if you will consider my request seriously and resolve my problem as soon as possible.

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Dec 06, 2020

Updated by Shahaban9 REGISTRATION DATE 7 Oct-2020 OR RC ABHI TAK NI MILI SHOWROOM PE VISIT KARTA HU 2 DINKA TIME DEDIYA JATA HE

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S

Shaban Malik

from Rampur, Uttar Pradesh

Dec 8, 2020

Sir any process

Shaban Malik's reply, Dec 8, 2020

Regarding Registration documents

S

Shaban Malik

from Rampur, Uttar Pradesh

Dec 9, 2020

Sir any process regards my concern

HeroMotoCorp

from Delhi, Delhi

Dec 9, 2020

Dear Sir,

We highly regret the inconvenience caused. We have notified your complaint[protected] to our team and they will be in touch with you.

Regards,
Team Hero MotoCorp

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Address: At Post vadgoan Haveli tal. Karad dist satara

मी 4 महिन्या अगोदर hero splendor plus गाडी घेतली होती गाडी च्या ब्रेक चा खूप वाईट आवाज येतो व scinlensor चा कलर जाऊन गंजल्या सारखे दिसत आहे व दुसऱ्या बऱ्याच ठिकाणचा कलर निघाला आहे 2 सर्व्हिसिंग मध्ये व वारंवार कंपनी शोरूम ला प्रॉब्लेम सांगून सुद्धा समाधानकारक उत्तर व समाधानकारक सोल्युशन मिळाले नाही तरी माझ्या तक्रारी ची दखल कंपनी ने घ्यावी ही नम्र विनंती

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Address: At post vadgaav haveli ,tal karad ,Dist satara

मी रज्जाक मुल्ला वडगाव हवेली तालुका कराड जिल्हा सातारा 4 महिन्या पूर्वी hero splendor plus गाडी घेतली व घेतल्या नंतर लगेच गाडीच्या ब्रेक चा खूप आवाज येतो व गाडी च्या sailensor ची पाईप चे कोटिंग निघून गंजल्या सारखे दिसत आहे व वेगवेगळ्या ठिणकांनचा कलर निघून जात आहे वारंवार कराड मधील सर्व्हिसिंग सेंटर ला 2 सर्व्हिसिंग मध्ये प्रॉब्लेम सांगून सुद्धा समाधानकारक प्रॉब्लेम्स चे सोल्युशन मिळाले नाही कंपनी ने याची दखल घ्यावी
ही नम्र विनंती

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HeroMotoCorp

from Delhi, Delhi

Dec 9, 2020

Dear Sir,

Sorry to hear about the trouble you faced. We request you to provide your Registered Mobile Number and Dealer details on app.[protected]@heromotocorp.com to help us in resolving your issue.

Regards,
Team Hero MotoCorp

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I reported to mohana automobile on 1/12/20 with the problem of petrol leakage from carburettor of my hero pleasure TN 20 BP 1470. They said problem completed and raised bills Rs.1099/-. As problem persists again I visited on 4/12/20 and again delivered my vehicle after raising bills Rs.418/-. But problem still exists. Please do a needful. Concerned technician be punished for such creating me mental stress.

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HeroMotoCorp

from Delhi, Delhi

Dec 9, 2020

Dear Sir,

Apologies for the inconvenience. We have notified your complaint[protected] to our team and they will be in touch with you.

Regards,
Team Hero MotoCorp

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Address: Gandhinagar

I purchased HF Delux before 9 month. Before 1 years Head light not working automatically without any little bit of damaged when i give to service station they charge extra for change head light bulb. I want to know about its not consider warranty for one years. If answer is no why use such scraps parts which not working at list one year.
And i am completely not satisfied with your product and it is also impect on future buying decision

Waiting for your valuable response

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HeroMotoCorp

from Delhi, Delhi

Dec 9, 2020

Dear Sir,

Apologies for the unpleasant experience. Please share your Registered Mobile Number and Dealer details on app.[protected]@heromotocorp.com for our team to assist you.

Regards,
Team Hero MotoCorp

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Address: Chhattisgarh Dantewada

I gave my scooty for 2 days to the hero showroom dantewada chhattisgarh, for Break issue. & they took charge 1050/- for it. & as usual like i gave, not even ok. vary bad.. servicing. I'm not satisfying with the service. Its fraud servicing for money what they doing with the customer.

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HeroMotoCorp

from Delhi, Delhi

Dec 9, 2020

Dear Sir,

We are sorry for the inconvenience caused. We request you to share your Registered Mobile Number and Dealer details with us on app.[protected]@heromotocorp.com for our representative to connect with you.

Regards,
Team Hero MotoCorp

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Please contact me
[protected]

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Address: N.R.PET, NEAR NEW BUSTAND,ELURU

Sir, I bought a glamour fi bs6 bike five months ago from sai swarna motors ELURU (A.P.). My bike condition was not good, engine pickup is decreasing day by day, fuel.indicator is not working right from the beginning, in which i have no solution from the company or Sai swarna Motors dealer. I am being harassed a lot.And rude answering from the dealers

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Address: N.R PET, NEAR NEW BUSTAND

Not good condition
Very bad pickup
Rude behaviour by your workers

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HeroMotoCorp

from Delhi, Delhi

Dec 9, 2020

Dear Sir,

We are sorry to hear that. Kindly share your Registered Mobile Number and Dealer Details with us on app.[protected]@heromotocorp.com to help you further.

Regards,
Team Hero MotoCorp

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Address: Dhantoli nagpur

I have purchase hero maestro edge 125 from aditya hero showroom dhantoli nagpur.I received a call from showroom but I fail to receive the call, when I called again on the number of showroom the staff who pick the call is so rude, unmannered and untrained to talked with customer.I said you called me tell me she said "ha kiya hoga number plate ke liye too Kay karna hai "I said madam you called me now if you called for number plate tell me when to come on that she again talked rudely I said madam do you have no manner to talk with customer t she said "ha pata hai customer hai to Kay "I asked her to her name she start acting as if she is not getting my voice and disconnected my call.I informed this to showroom people but they simply gave me a form to fill and said they have no complaint book and took no action on the staff

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HeroMotoCorp

from Delhi, Delhi

Dec 9, 2020

Dear Sir,

Sorry to hear about the trouble you faced. We request you to provide your Registered Mobile Number and Dealer Details on app.[protected]@heromotocorp.com to help us in resolving your issue.

Regards,
Team Hero MotoCorp

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Address: Msk erode sathy road branch

Amirthalingam k from chithode erode
We are purchased passon pro vehicle
V. No tn56 p 1189
5 Service complete service not satisfied because of any query not solved
I all ready told service man last two service problem but not retify

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HeroMotoCorp

from Delhi, Delhi

Dec 9, 2020

Dear Sir,

We highly regret the inconvenience caused. We request you to help us with your Registered Mobile Number and Dealer Details on app.[protected]@heromotocorp.com for our team to assist you.

Regards,
Team Hero MotoCorp

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Address: Gulabganj dist vidisha

Sarvice not
Please
Contact [protected]

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HeroMotoCorp

from Delhi, Delhi

Dec 9, 2020

Dear Sir,

We regret the unpleasant experience. Kindly share your concern with us in detail via app.[protected]@heromotocorp.com to help you further.

Regards,
Team Hero MotoCorp

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I have Purchased an HERO Splender+ Bike from Rohit Automobile Yamuna Nagar on dated May 2017 and Bumper to Bumper Insurance was made by Hero Insurance Broking India Pvt. Ltd. every year and the present insurance valid from 12.05.2020 to 12.05.2021 (copy attached) . Due to an Accident My Bike ( HR02 AM 1990) has been damaged on 20.11.2020 and I have approached on 20.11.2020 to the Insurance Agent/Rohit Automobile Yamuna Nagar so that the same may be claimed under Insurance. It is regretted to say that Neither the representative of Rohit Automobile nor the owner take it seriously and always told that u may come another and another day in spite of repairing the Bike. The company made day by day a new flimsy ground to harash me. You are requested to direct the authority to immediately resolve the issue otherwise i have to go for further legal action for the sake of justice.

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B

brajesh vishvakarma

from Powai, Maharashtra

Dec 3, 2020

Sarvice please
Contact [protected]

HeroMotoCorp

from Delhi, Delhi

Dec 9, 2020

Dear Sir,

We regret the inconvenience caused to you. We have notified your complaint[protected] to our team and they will be in touch with you.

Regards,
Team Hero MotoCorp

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Sir, I bought a Super Splendor bs 6 bike three months ago from Bhagwan Motors Saharanpur(U.P.). I am having engine oil leakage problem right from the beginning, in which i have no solution from the company or Bhagwan Motors dealer. I am being harassed a lot....

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