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Hero MotoCorp Complaints & Reviews

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Updated: Feb 11, 2026
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Bad 😕 It seems that Hero MotoCorp has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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Hero MotoCorp reviews & complaints page 106

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G
George kattupalli
from Delhi, Delhi
Dec 9, 2020
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Address: Bapatla

Eventhough i have 1 joy ride service balance Bapatla hero showroom staff are not replying well
Hero MotoCorp customer support has been notified about the posted complaint.
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Dear Sir,

We highly regret the inconvenience caused. Kindly share your Registered Mobile Number, Dealer Details, and VIN (Vehicle identification number) with us on app.[protected]@heromotocorp.com to help you further.

Regards,
Team Hero MotoCorp
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    K
    Karan Jadeja
    Dec 8, 2020
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    Address: jagrutri nagar,dhoraji road jetpur

    Hello sir my bikes are 1 mouths old and that time 6 times go to showroom but note bike engines complete working so i requeat to complete my bikes engines seller not ans popular ...
    Hero MotoCorp customer support has been notified about the posted complaint.
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    Dear Sir,

    Apologies for the unpleasant experience. Please share your Registered Mobile Number and Dealer details on app.[protected]@heromotocorp.com for our team to assist you.

    Regards,
    Team Hero MotoCorp
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      A
      Akshaykumar torane
      from Powai, Maharashtra
      Dec 8, 2020
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      Address: at mhaswad dist satara state maharashtra

      I'm purchase hf delux bike 25 oct 2020 from mhaswad showroom, satara, maharashtra 415509. till now my bike do not RTO PASSING. I again again call to showroom manager but he say every time camp is not there. i want to action on hero showroom due to worst service and all service of this showroom is worst many people suffering this type of situation
      plz regard my complaint take action as early as possible
      give me reply as soon as possible

      your valuable customer
      Hero MotoCorp customer support has been notified about the posted complaint.
      View replies
      Dear Sir,

      We would like to investigate the issue. Kindly share your Registered Mobile Number and Email Id with us on app.[protected]@heromotocorp.com for our representative to connect with you.

      Regards,
      Team Hero MotoCorp
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        S
        saleem1507
        from Hyderabad, Telangana
        Dec 8, 2020
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        Address: Coimbatore, South ukkadam

        Hi Sir

        I bought new bike Hero Passion Pro BS6 in 19th Aug 2020 from Suguna Auto mobiles - Vadakovai branch Coimbatore

        Vehicle No - TN66AE3868

        I am facing 2 major issues in my bike
        1- Engine offed during slow speed driving
        2- Gear Shifting problem

        Now 2 services completed, the problem's already highlighted to Suguna Auto mobiles service team during my 1st & 2 nd service time but not rectified.

        I need the solution or replacement.

        Regards
        Saleem
        [protected]
        Hero MotoCorp customer support has been notified about the posted complaint.
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        Dear Sir,

        We regret the unpleasant experience. We have notified your complaint[protected] to our team and they will be in touch with you.

        Regards,
        Team Hero MotoCorp
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          R
          ramesh kuma ray
          from Powai, Maharashtra
          Dec 7, 2020
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          Address: qr no.550/c, BHELTOWNSHIP , RC-PURAM, HYDERABAD,

          I have given my bike glamour to sri venkanna motor for servicing on 17 nov with complain of jerking, again on 18 nov visit to show room with the same problem, again on 22 nov visited with same problem, then they said problem with CDI, they have not spare so pl come after one week, again 02dec visited till date we have replace cdi but problem may with electrical circuit, they have told me that by monday rectified the snag still bake with them only.
          they are not taking due care to rectify the snag and i have question mark on ur quality also that within 2 year getting such a major snag that are not able to rectify by ur service centre. try to improve ur quality on product as well as servicing.
          try to resolve my problem as soon as possible without bike hampering day to day activities. mobile no.- [protected], PL FIND THE ATTACHMENT
          Hero MotoCorp customer support has been notified about the posted complaint.
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          Dear Sir,

          We regret the unpleasant experience. With respect to your complaint[protected] raised via Dealer is in the process and it will be resolved at the earliest.

          Regards,
          Team Hero MotoCorp
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            A
            Anuj Thakur from Panvel
            Dec 7, 2020
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            Address: Panvel

            Hero passion pro which I bought 2 months ago it' was having a problem from beginning, the bike was use to shut down in running. After the first servicing this problem was there and there were lots of new problems 1. Battery was totally drain. 2. Bike was turning off in running. 3. Starter was not working. 4. Kick was not working. 5. While riding bike was giving jerks.
            Hero MotoCorp customer support has been notified about the posted complaint.
            View replies
            Dear Sir,

            We regret the inconvenience caused to you. We request you to share your Registered Mobile Number and Dealer details with us on app.[protected]@heromotocorp.com for our representative to connect with you.

            Regards,
            Team Hero MotoCorp
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              U
              Udayzzz
              Dec 7, 2020
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              I bought glamour bs6 on July 19 th 2020. After my 3and half months experience I decided to sell my bike. Complaints -1) bike self start not working even kick start too..I was literally pushed 2 km to service center.2) headlight illumination Is very low which may prone to accidents during nights.3) At a speed of 70kmph lot of sound from engine.
              Hero MotoCorp customer support has been notified about the posted complaint.
              View replies
              Dear Sir,

              We regret the unpleasant experience. Kindly share your Registered Mobile Number and Dealer Details with us on app.[protected]@heromotocorp.com to help you further.

              Regards,
              Team Hero MotoCorp
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                R
                Rudrajita
                from Powai, Maharashtra
                Dec 7, 2020
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                Address: House no.32 KAUrha, Kaurha hardoi

                Sir I bought Hero Super Splendor on April 12, whose address was from Hardoi, but no number plate was found yet, nor did I get a satisfactory answer on any call.
                Hero MotoCorp customer support has been notified about the posted complaint.
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                Sunil auto sales arjun ganj lucknow
                Reply
                Dear Sir,

                Please accept our sincere apologies. We request you to share with us your Mobile Number on app.[protected]@heromotocorp.com for our team to look into it.

                Regards,
                Team Hero MotoCorp
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                  P
                  Pawan umar vaishy
                  from Powai, Maharashtra
                  Dec 6, 2020
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                  Address: Katra Bazar Bhadohi

                  Dear sir I bought a newly bike model hero glamour blaze edition dated 8th November 2020 from UP Motor, Gopiganj Bhadohi up east. But there is a blunder manufacturing defact in it. Bike is auto engine off and self is not working in any gare. Please solve my problems as soon as possible.
                  Hero MotoCorp customer support has been notified about the posted complaint.
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                    A
                    Amit7678
                    from Powai, Maharashtra
                    Dec 6, 2020
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                    Address: Gautam bikes, Chandkheda Ahmedabad

                    New bike getting hot, stopped several times, very high abnormal sound, bike sold to me with in built manufacturing defects.
                    Hero MotoCorp customer support has been notified about the posted complaint.
                    View replies
                    Dear Sir,

                    Sorry to hear about the trouble you faced. We request you to provide your Registered Mobile Number, Dealer Details, and VIN (Vehicle Identification Number) on app.[protected]@heromotocorp.com to help us in resolving your issue.

                    Regards,
                    Team Hero MotoCorp
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                      S
                      Shahaban9
                      Dec 6, 2020
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                      Sir this to inform you that me shahaban a residence of rampur roorkee is facing a big inconvenience from your company and related rto. I have issued a two wheeler having reg. No. Uk17p0122 from your dealership named u.P automobiles roorkee. I have suffered a lot firstly in order to get my reg. No. Which they somehow provided in 2 months. Now their behavior is not acceptable and i am facing a lot trouble regarding it. I have visited the concerned rto many times but they keep on giving excuses and havn't resolved my complains. Its been 3 month long time and i havn't received my rc for the registered vehicle. I am writing this in hopes towards you as a responsible authority to take my matter seriously and resolve it in as less time as possible. I will feel highly obliged if you will consider my request seriously and resolve my problem as soon as possible.
                      Hero MotoCorp customer support has been notified about the posted complaint.
                      Dec 06, 2020
                      Updated by Shahaban9                       REGISTRATION DATE 7 Oct-2020 OR RC ABHI TAK NI MILI SHOWROOM PE VISIT KARTA HU 2 DINKA TIME DEDIYA JATA HE
                      View replies
                      Sir any process
                      Reply
                      Shaban Malik's reply, Dec 8, 2020
                      Regarding Registration documents
                      Sir any process regards my concern
                      Reply
                      Dear Sir,

                      We highly regret the inconvenience caused. We have notified your complaint[protected] to our team and they will be in touch with you.

                      Regards,
                      Team Hero MotoCorp
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                        R
                        Rajjak Mulla
                        Dec 6, 2020
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                        Address: At Post vadgoan Haveli tal. Karad dist satara

                        मी 4 महिन्या अगोदर hero splendor plus गाडी घेतली होती गाडी च्या ब्रेक चा खूप वाईट आवाज येतो व scinlensor चा कलर जाऊन गंजल्या सारखे दिसत आहे व दुसऱ्या बऱ्याच ठिकाणचा कलर निघाला आहे 2 सर्व्हिसिंग मध्ये व वारंवार कंपनी शोरूम ला प्रॉब्लेम सांगून सुद्धा समाधानकारक उत्तर व समाधानकारक सोल्युशन मिळाले नाही तरी माझ्या तक्रारी ची दखल कंपनी ने घ्यावी ही नम्र विनंती
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                          R
                          Rajjak Mulla
                          Dec 6, 2020
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                          Address: At post vadgaav haveli ,tal karad ,Dist satara

                          मी रज्जाक मुल्ला वडगाव हवेली तालुका कराड जिल्हा सातारा 4 महिन्या पूर्वी hero splendor plus गाडी घेतली व घेतल्या नंतर लगेच गाडीच्या ब्रेक चा खूप आवाज येतो व गाडी च्या sailensor ची पाईप चे कोटिंग निघून गंजल्या सारखे दिसत आहे व वेगवेगळ्या ठिणकांनचा कलर निघून जात आहे वारंवार कराड मधील सर्व्हिसिंग सेंटर ला 2 सर्व्हिसिंग मध्ये प्रॉब्लेम सांगून सुद्धा समाधानकारक प्रॉब्लेम्स चे सोल्युशन मिळाले नाही कंपनी ने याची दखल घ्यावी
                          ही नम्र विनंती
                          Hero MotoCorp customer support has been notified about the posted complaint.
                          View replies
                          Dear Sir,

                          Sorry to hear about the trouble you faced. We request you to provide your Registered Mobile Number and Dealer details on app.[protected]@heromotocorp.com to help us in resolving your issue.

                          Regards,
                          Team Hero MotoCorp
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                            J
                            [email protected]
                            Dec 6, 2020
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                            I reported to mohana automobile on 1/12/20 with the problem of petrol leakage from carburettor of my hero pleasure TN 20 BP 1470. They said problem completed and raised bills Rs.1099/-. As problem persists again I visited on 4/12/20 and again delivered my vehicle after raising bills Rs.418/-. But problem still exists. Please do a needful. Concerned technician be punished for such creating me mental stress.
                            Hero MotoCorp customer support has been notified about the posted complaint.
                            View replies
                            Dear Sir,

                            Apologies for the inconvenience. We have notified your complaint[protected] to our team and they will be in touch with you.

                            Regards,
                            Team Hero MotoCorp
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                              B
                              Brijesh$
                              from Powai, Maharashtra
                              Dec 4, 2020
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                              Address: Gandhinagar

                              I purchased HF Delux before 9 month. Before 1 years Head light not working automatically without any little bit of damaged when i give to service station they charge extra for change head light bulb. I want to know about its not consider warranty for one years. If answer is no why use such scraps parts which not working at list one year.
                              And i am completely not satisfied with your product and it is also impect on future buying decision

                              Waiting for your valuable response
                              Hero MotoCorp customer support has been notified about the posted complaint.
                              View replies
                              Dear Sir,

                              Apologies for the unpleasant experience. Please share your Registered Mobile Number and Dealer details on app.[protected]@heromotocorp.com for our team to assist you.

                              Regards,
                              Team Hero MotoCorp
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                                P
                                PRIYANKA PUNEM
                                Dec 4, 2020
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                                Address: Chhattisgarh Dantewada

                                I gave my scooty for 2 days to the hero showroom dantewada chhattisgarh, for Break issue. & they took charge 1050/- for it. & as usual like i gave, not even ok. vary bad.. servicing. I'm not satisfying with the service. Its fraud servicing for money what they doing with the customer.
                                Hero MotoCorp customer support has been notified about the posted complaint.
                                View replies
                                Dear Sir,

                                We are sorry for the inconvenience caused. We request you to share your Registered Mobile Number and Dealer details with us on app.[protected]@heromotocorp.com for our representative to connect with you.

                                Regards,
                                Team Hero MotoCorp
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                                  M
                                  Mohammad issacpasha
                                  Dec 4, 2020
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                                  Please contact me
                                  [protected]
                                  Hero MotoCorp customer support has been notified about the posted complaint.
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                                    M
                                    Mohammad issacpasha
                                    Dec 4, 2020
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                                    Address: N.R.PET, NEAR NEW BUSTAND,ELURU

                                    Sir, I bought a glamour fi bs6 bike five months ago from sai swarna motors ELURU (A.P.). My bike condition was not good, engine pickup is decreasing day by day, fuel.indicator is not working right from the beginning, in which i have no solution from the company or Sai swarna Motors dealer. I am being harassed a lot.And rude answering from the dealers
                                    Hero MotoCorp customer support has been notified about the posted complaint.
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                                      M
                                      Mohammad issacpasha
                                      Dec 4, 2020
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                                      Address: N.R PET, NEAR NEW BUSTAND

                                      Not good condition
                                      Very bad pickup
                                      Rude behaviour by your workers
                                      Hero MotoCorp customer support has been notified about the posted complaint.
                                      View replies
                                      Dear Sir,

                                      We are sorry to hear that. Kindly share your Registered Mobile Number and Dealer Details with us on app.[protected]@heromotocorp.com to help you further.

                                      Regards,
                                      Team Hero MotoCorp
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                                        T
                                        Tushar bondhate
                                        Dec 3, 2020
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                                        Address: Dhantoli nagpur

                                        I have purchase hero maestro edge 125 from aditya hero showroom dhantoli nagpur.I received a call from showroom but I fail to receive the call, when I called again on the number of showroom the staff who pick the call is so rude, unmannered and untrained to talked with customer.I said you called me tell me she said "ha kiya hoga number plate ke liye too Kay karna hai "I said madam you called me now if you called for number plate tell me when to come on that she again talked rudely I said madam do you have no manner to talk with customer t she said "ha pata hai customer hai to Kay "I asked her to her name she start acting as if she is not getting my voice and disconnected my call.I informed this to showroom people but they simply gave me a form to fill and said they have no complaint book and took no action on the staff
                                        Hero MotoCorp customer support has been notified about the posted complaint.
                                        View replies
                                        Dear Sir,

                                        Sorry to hear about the trouble you faced. We request you to provide your Registered Mobile Number and Dealer Details on app.[protected]@heromotocorp.com to help us in resolving your issue.

                                        Regards,
                                        Team Hero MotoCorp
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