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Hero MotoCorp Complaints & Reviews

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Updated: Dec 12, 2025
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Hero MotoCorp reviews & complaints page 111

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P
prasadarun2974
Nov 8, 2020
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Address: INDIA ENGINEERING CO., 20076 - Main W/S 291-292 G. T. ROAD(NORTH), SALKIA, HOWRAH, WEST BENGAL, 711106

Service quality is very poor. I complaint them battery and self start related problem again and again but they couldn't help and cooperate. I feel harassed by this service centre. Please resolve my problem as soon as possible.
+1 photos
Hero MotoCorp customer support has been notified about the posted complaint.
Nov 08, 2020
Updated by prasadarun2974
Service quality is very poor. I complaint them battery and self start related problem again and again but they couldn't help and cooperate. I feel harassed by this service centre. Please resolve my problem as soon as possible.
Dear Sir,

Apologies for the unpleasant experience. Please share your Email Id and Dealer details on app.[protected]@heromotocorp.com for our team to assist you.

Regards,
Team Hero MotoCorp
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    Prajapati rohitKumar
    Nov 7, 2020
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    Address: State:-Gujarat Ta:-Himatanagar Di:-sabarkandha

    Dear sir;

    I have Hero I smart 110 Bike

    I require to Bike head lamp cover i visit ted New Hero Service Center And Pay Amount rs700/- Last 7 day but Part is not stock in service center

    Plz Arrange to part & Resolve Urgent

    i have Very frustrated This Service

    Name:-Prajapati RohitKumar
    Mo:-[protected]
    +1 photos
    Hero MotoCorp customer support has been notified about the posted complaint.
    Dear Sir,

    Sorry to hear about the trouble you faced. We request you to provide your Email Id and Dealer details on app.[protected]@heromotocorp.com to help us in resolving your issue.

    Regards,
    Team Hero MotoCorp
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      N
      nandupoo
      Nov 7, 2020
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      Address: J K Rao - Hero MotoCorp, Ground Floor, Haileymandi Pataudi Road Haileymandi Gurgaon - 122504 Opposite BPCL Petrol Pump +919992295511

      I serviced my bike hr76f8147 2 time in last 10 days from j k rao hero motocorp hali mandi .I did engine work in extended warranty and 5th full service on dt. 29/10/2020 and after 500km walked full paid service again dt.[protected] but bike not ok . In my bike dripping engine oil from engine . Please help me. And i pay both times payment is rs 1580+1170= 2750/-
      +4 photos
      Hero MotoCorp customer support has been notified about the posted complaint.
      Dear Sir,

      We regret the inconvenience caused to you. With respect to your complaint[protected] raised via Dealer is in the process and it will be resolved at the earliest.

      Regards,
      Team Hero MotoCorp
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        Rana Rajveer
        Nov 6, 2020
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        Address: HQ NSG, Mehram nagar palam

        Dear sir/Mam,

        Maine Mahaveer enclave Palam new delhi se Super Splinder (DL 9 S B Z 3035) purchase ki thi 04 Aug 2020 ko lekin purchaze karne se lekar ab tak mai kam se kam 5 time service centre me bike le ja chuka hun lekin bike ka chamber se lickage ka pblm ho raha hai jo ruk nhi raha. Mai aako last time info karna chah raha hun ki ya to meri bike ka koi permanent solution kiya jaye otherwise phir mujhe court jana paega kyun ki mai govt. Gob me hun mere pass itna samay hai nhi ki ek pblm ke liye bar bar chakar katna pade.
        Mujhe aap reply karein ya call back karein [protected]

        thank you
        Hero MotoCorp customer support has been notified about the posted complaint.
        Dear Sir,

        We regret the trouble caused. Kindly provide your Dealer showroom name on app.[protected]@heromotocorp.com to help you further.

        Regards,
        Team Hero MotoCorp
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          Podamekala Malakondaiah
          Nov 5, 2020
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          Address: M/S Sreedevi Motors, Kavali, Nellore (Dt),

          I had purchased Hero Pleasure + (VX) from M/S Sreedevi Motors, Kavali, Nellore (Dt), AP on 14/08/20. Temporary Reg. No. AP26YDTR4395, Engine No. JF16EJLGG16120.

          My scooter is decreasing the speed during ride. I had shown/ handed over the bike to service center on 29/10/20 and returned back on 30/10/20. But problem is not resolved.

          I had a faith in Hero, so I purchased second vehicle to my daughter.

          Therefore is is requesed please clarify me who will solved the problem and how many times and days can I show the bike to service center.

          With regards
          P M Kondaiah
          Hero MotoCorp customer support has been notified about the posted complaint.
          Dear Sir,

          We regret the inconvenience caused to you. With respect to your complaint[protected] raised via Call Center is in the process and it will be resolved at the earliest.

          Regards,
          Team Hero MotoCorp
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            S
            Sachin Ghorad.
            Nov 5, 2020
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            Address: RS Dairyfarm Galegaon Mohone Tal Kalyan Dist Thane 421102

            My self Sachin Ghorad. I had purchased Hero spelender plus in october.
            My vehicle no MH 05 EK 0633.
            My bike stops during ride. I had shown bike to service centre. But problem is not resolved. I am travelling about 70 km for job. If bike stops during ride it chances of accident. Who is responsible for accident.
            I had faith in Hero before .
            Now I had again visited service centre ( Avi on Kalyan )
            Please do the needful.
            Hero MotoCorp customer support has been notified about the posted complaint.
            Dear Sir,

            Please accept our sincere apologies. With respect to your complaint[protected] raised via Dealer is in the process and it will be resolved at the earliest.

            Regards,
            Team Hero MotoCorp
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              V
              Valji kharadi
              Nov 4, 2020
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              Address: shardha hero motocorp -Ambawadi -ahmedabad-380015

              Dear sir,

              i was send email on dated 17/10/20 but not solve in my bike problem

              please help and suggest.
              Hero MotoCorp customer support has been notified about the posted complaint.
              Dear Sir,

              We request you to share your concern in detail with us on app.[protected]@heromotocorp.com so that we can act accordingly.

              Regards,
              Team Hero MotoCorp
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                A
                abhishek yadav152
                Nov 3, 2020
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                Address: Paharia

                I had refill air of my bike on mangalmurti agency paharia on 06/09/2020
                Actually it has to be gone 3 months but after a month only my bike air was empty because they filled local air in place of nitrogen.
                Looks like they are cheating with everyone .
                Please take a step.
                [protected]
                [protected]@gmail.com
                +1 photos
                Hero MotoCorp customer support has been notified about the posted complaint.
                Dear Sir,

                We regret the unpleasant experience. We have notified your complaint[protected] to our team and they will be in touch with you.

                Regards,
                Team Hero MotoCorp
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                  Address: , , , 602, Mahamangla Residency, Shankeshwar City Ujaain 100 Feet New Baypaas Road, Indore

                  Sir I am amit trivedi journalist from indore mp I am purchased hero passion pro from your indore dealer raymon motors y n road indore mp. Sir I am vary vary confused because I purchased hero bike. Vary bed experience from your indore raymon motors dealer. My new bike only two month old and 1100 kilomitar running bike create problem, I am going raymon hero many more time, I am waste my time. But hero dealer and other staff no response me. And also not done problem. I am so hope less and dislike hero bike. So I am inform you. Please quick action or I am going in the court. Because hero bike not good for me, and other customers, so I am aware many people.

                  Thank you so much

                  Amit trivedi journalist
                  Indore mp
                  Mobile [protected]
                  Hero MotoCorp customer support has been notified about the posted complaint.
                  Dear Sir,

                  Apologies for the unpleasant experience. Please share your Registered Mobile Number / VIN (Vehicle identification number) for our team to assist you.

                  Regards,
                  Team Hero MotoCorp
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                    J
                    Janhavi Shet
                    from Powai, Maharashtra
                    Nov 3, 2020
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                    Address: Aher Auto, murbad road ,kalyan west.

                    Dear sir, I am very upset with the service o[censored] r dealer Aher Auto in kalyan.Last month after service my bike had some noise, so I showed to service centre, but the told me to continue & they will repair afterwards. Last its engine got jammed & I had to do towing from borivali- to kalyan west -Aher auto. I surprised the were not ready to accept it. After argument they were ready to take they bike but now they are not ready to give me exact time for delivery. Very very rough & poor service
                    Hero MotoCorp customer support has been notified about the posted complaint.
                    Dear Sir,

                    We highly regret the inconvenience caused. We request you to share your Registered Mobile Number / VIN (Vehicle identification number) with us on app.[protected]@heromotocorp.com for our representative to connect with you.

                    Regards,
                    Team Hero MotoCorp
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                      R
                      Ronismitam
                      Nov 2, 2020
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                      Address: FLAT NO-A/101 SKY TOWER, SUNDERPADA, KANTILO, KHURDA

                      Dear Sir/Madam

                      Vehicle no - OD-02-AQ-7440 & Engine No JF33ABHGH12871

                      Please find the attached copy of Bharat Hero Warranty not cover letter

                      I had purchased a Hero Mystro edge on Nov 2017 .I have done all free service and paid service . For some time i am unable to do service because of busy office work and health problem . After that duration i done Joy Ride from time to time & i am continuing service at Bhrat Hero Ltd, Bhubaneswar, Odisha .

                      Now my engine consuming excess Oil in ( low in every 1600 Km ) & Key not fuctioning properly sometimes the key indicator blinking, also my vehicleis has starting problem, So that i went to above mention service center twice on Sept 20 & 28 Oct 20 & they said that, there may be some engine problem& refuse to service my vehicle's engine in warranty because irregularity of servicing for some span of time i.e mentioned above . And they told me to service my vehicle by paying Rs.13000/- excluding Rs.1300/- for labour charge for engine work.

                      I have continuing my Joyride frorm 2019 and now they are saying that joyride is only for Servicing, chain work, break work, Clutch work and not for engine work and major work.

                      According to the Hero 's 5 year warranty my each and every major problem should be worked within this period . For discontinue my mystro for some time due to busy office work and Ill health it should not be withdraw the 5 year warranty and they sholud not treat the valuable customer like me as i had purhased 2 Vehicles from above mentioned Hero Show room .And rght now i am dissatisfied with the behaviour treated by the show room's manager .

                      Therefore i request you, kindly take some appropriate anction regarding the problems mentioned aboe and do the needful as soon as possible

                      Thanking You
                      Mrs.Roni Smita Mishra
                      [protected]
                      [protected]
                      Hero MotoCorp customer support has been notified about the posted complaint.
                      Dear Sir,

                      We highly regret the inconvenience caused. With respect to your complaint[protected] raised via Corporate Website is in the process and it will be resolved at the earliest.

                      Regards,
                      Team Hero MotoCorp
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                        S
                        Suresh Manju Meena
                        Nov 2, 2020
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                        Resolved

                        Address: #16/2 7th cross Harsha layout main road Kengeri, Opposite railway station

                        S S motors Kengeri Bengaluru 560060 Main 14 July ko two wheeler Hero Splendor plus bs6 liya tha aur aur uska RC Abhi Tak prapt nahin hua Maine Kai bar customer care per complaint Dali uska solution nahin hua uske bad main area manager ko phone karke bataya uska bhi koi response nahin aaya aur santusht Janak jawab nahin de rahe
                        And SS motors manager Santosh Janak jawab nahin de raha
                        Nov 2, 2020
                        Complaint marked as Resolved 
                        9036401718
                        Hero MotoCorp customer support has been notified about the posted complaint.
                        Nov 02, 2020
                        Updated by Suresh Manju Meena
                        KA05 KZ 8849
                        Dear Sir,

                        Apologies for the inconvenience. With respect to your complaint[protected] raised via Dealer is in the process and it will be resolved at the earliest.

                        Regards,
                        Team Hero MotoCorp
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                          T
                          trivedi virendra
                          Nov 2, 2020
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                          Address: Barabanki auto sales and service Pvt Ltd

                          At time of driving bike's engine stops and also gives some noise. My bike was buyed on 12/06/2020 . I recently did servicing of my bike.
                          Hero MotoCorp customer support has been notified about the posted complaint.
                          Dear Sir,

                          We regret the inconvenience caused to you. We request you to share your Registered Mobile Number and Dealer details with us on app.[protected]@heromotocorp.com for our representative to connect with you.

                          Regards,
                          Team Hero MotoCorp
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                            E
                            e works
                            from Dhilwan, Punjab
                            Nov 2, 2020
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                            Address: Rayya (Amitsar) Punjab 143112

                            Dear Team,
                            I am very sad to say that I bought an HF DELUXE IBS DRK dated 27/11/2019 engine no HA11EMKHL12630, I am facing a very critical problem, the engine of this bike certainly becomes off while riding. I have been facing death since being bought this bike, and your service centers are failed to resolve these many visits.
                            Hero MotoCorp customer support has been notified about the posted complaint.
                            Dear Sir,

                            We regret the trouble caused. Kindly provide your Registered Mobile Number and Dealer details on app.[protected]@heromotocorp.com to help you further.

                            Regards,
                            Team Hero MotoCorp
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                              R
                              Ravineha
                              Nov 2, 2020
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                              Address: D-1165 DABUA COLONY N.I.T.FARIDABAD 121001

                              As i have done service in Sep-20 fromm single Agencies located in Mohan Co-0oprative Delhi but yesterday during a small run my scooty not working at all and again Agencies call me to run Engine pay 12800/- for this but when last month service is also done by the same agency then how it could be breakdown. Please support in this regard otherwise i'll go higher authorities.
                              +1 photos
                              Hero MotoCorp customer support has been notified about the posted complaint.
                              Dear Sir,

                              Sorry to hear about the trouble you faced. We request you to provide your Registered Mobile Number / VIN (Vehicle identification number) on app.[protected]@heromotocorp.com to help us in resolving your issue.

                              Regards,
                              Team Hero MotoCorp
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                                R
                                Rana9635
                                Nov 1, 2020
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                                Address: DOMKAL,DOMKAL,MURSHIDABAD,742303,WEST BENGAL

                                Very Bad service. And service work bad behaviour to me.He don't hear my talk. Service bad behaviour to me. From domkal hero service center.
                                Hero MotoCorp customer support has been notified about the posted complaint.
                                Dear Sir,

                                We regret the unpleasant experience. Please share your Registered Mobile Number and Dealer details on app.[protected]@heromotocorp.com for our team to assist you.

                                Regards,
                                Team Hero MotoCorp
                                I had purchased a Destini 125CC from Diya Motors Kesavadasapuram, Thiruvananthapuram during 2019. But I a facing so much problems after its purchase as at many time this scooter does not start while applying kick starter as well as electrical switch. I had approached the service center for resolving the problems at many time and they have attended my complaint presuming air in the fuel tank . Even after repair the said scooter having similar issue and the dealers could not resolve the issue permanently.
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                                  Rahim Khalifa
                                  Nov 1, 2020
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                                  Address: Samkhyali

                                  Very bad bike not mail betar
                                  Hero MotoCorp customer support has been notified about the posted complaint.
                                  Dear Sir,

                                  We request you to share your concern in detail with us on app.[protected]@heromotocorp.com so that we can act accordingly.

                                  Regards,
                                  Team Hero MotoCorp
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                                    बंटी पाटील
                                    from Dhule, Maharashtra
                                    Oct 31, 2020
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                                    Address: Sevadas nagar chitod road, Dhule.

                                    Sir, New Passion Pro BS6 it's been three months since I took the Bike. If the side stand of my Bike is broken and I go to the showroom, they say file a complaint. Sir, if it is used, it is officially used. Sir, the side stand of my Bike broke down soon .. but I complained to get help as soon as possible, sir ...
                                    Hero MotoCorp customer support has been notified about the posted complaint.
                                    Dear Sir,

                                    We are extremely sorry for the inconvenience caused. We request you to share your Registered Mobile Number and Dealer details with us on app.[protected]@heromotocorp.com for our representative to connect with you.

                                    Regards,
                                    Team Hero MotoCorp
                                    बंटी पाटील's [Complaint's author] reply, Nov 11, 2020
                                    My Mo. 8412072334
                                    M/S. NAVKAR WHEELS
                                    Dist:- DHULE - 424003
                                    Dear Sir,

                                    Thanks for providing your details. We have notified your complaint[protected] to our team and they will be in touch with you.

                                    Regards,
                                    Team Hero MotoCorp
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                                      Ronak pareek
                                      Oct 31, 2020
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                                      Address: Vill.jaliya Th.Mandalgarh
                                      Website: Akashdeep motors bhilwara

                                      Akashdeep motors spoil the worst service and goods. They break, not paying attention to anything.
                                      Akashdeep motors bhilwara
                                      Hero MotoCorp customer support has been notified about the posted complaint.
                                      Dear Sir,

                                      We regret the trouble caused. Kindly provide your Registered Mobile Number / VIN (Vehicle identification number) on app.[protected]@heromotocorp.com to help you further.

                                      Regards,
                                      Team Hero MotoCorp
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                                        Ravikusu
                                        Oct 31, 2020
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                                        Address: Sasaram rohtas bihar 821115

                                        I bought super splendor bs6 in may 2020.my bike has starting problem in few month.i went shahabad hero motocarp sasaram.there is oil pump problem in bike as said by technician.my bike is in agency from last 7 days but my problem is as usual.there is no oil pump in agency as said by staf.bs6 model of yours is not successful.please send part whatever required as soon as.
                                        Hero MotoCorp customer support has been notified about the posted complaint.
                                        Dear Sir,

                                        Sorry to hear about the trouble you faced. We request you to provide your Registered Mobile Number on app.[protected]@heromotocorp.com to help us in resolving your issue.

                                        Regards,
                                        Team Hero MotoCorp
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