Hero MotoCorp Complaints & Reviews

I have 2016 splender I smart new model I have so much issue in this bike I consent many time to showroom but they cannot response me what can I do please resolve otherwise I m going to level process...

I visited the showroom at jalandhar, punjab (Kosmo vehicles) on 18/09/2020 to purchase a bike hero passion pro 110cc. I asked for red colour bike. The sale executive ms sabhya told me that red colour will be available on booking only. I came to showroom for this on 21/09/2020 and put a booking for desired colour vide receipt no. 3701 for rs. 100/-, but after two days i was called to deposit rs. 5000/- to get my bike. I against came showroom on 23/09/2020 and deposit rs. 5000/- vide receipt no. 3563 and was promised that booking has been done with hero company and i will get bike within 7-10 days.

On 30/09/2020 i called to know the status of delivery of bike but didn’t get any response. On 1/10/2020 sale executive informed me that a lot of new bikes received yesterday, didn’t have the selected colour, it has 6 nos. Black colours bikes. I have to wait for some more time.

Today i talked to branch head at kosmo vehicles, jalandhar, punjab. She told me that she had made the booking two times with hero company, but neither they sent bike nor explaining the reason for non delivery. This is not a professionalism. Hero has to deliver the bike by committed time.

Now you are advised to confirm the delivery of bike by or before coming friday (9th oct, 2020) or you will have to return the booking amount of rs. 5, 100/- with interest.

Bike starting problem fuel pump not working

Hi i am a owner of Xpulse 200 2019 BS4 since few months. Since the motorcycle is mostly focused on the adventure and trailing it is bound to get crashed and which results in damages of cosmetic parts. In a recent expedition of mine my knuckle guard has broken. I went out to the nearest dealer which is Pibco Enterprise to get a new one. But shockingly i found out from the parts manager that hero does not manufacture hand guards as spares and only comes with new motorcycles. This is the basic part of a dirtbike or any offroad focused motorcycle and the most likely part to get damaged. So, if this reaches to the company please please do not neglect such a small and necessary part.

I submit my bike for servicing at today after servicing the washman not wash my bike carefully I told him to clean my bike so he scratch and pull out my bike hero monogram so I go complaint against him to workshop manager but he say we don't know anything

Sir,
My nearest hero authorized service centre name Friends Autobike Hinoo opposite HDFC bank does provide parts of motorcycle . they told me we don't provide parts to customer we only provide parts when I give bike for service otherwise not

My bike No Kl 14 E 7399 done engine work and replace crank & bore in Smitha Motors Badiadka two month before after second oil change engine not have enough oil it consist less than 200 ml oil because their engine work & setting are very bad I am paid more than fifteen thpusand rupees for engine work They cannot respond to my problems I request you to help me to repair my bike

I have purchased splender ismart 110 in 2017, and only 1 month from the purchase date it's engine started making too much noise and it also stops working when it gets a minor jerk. I have told this to nearby agency's manager many times but he did not solved my problem yet.

My self,
Narender singh
Bike no - DL3SEP4663
Dear sir mene lockdown m bike kharidhi thi, 5 mahine phele . Tab se abb Tak new bike Mai sabse phele-
1- bike ki battery kharab ho gyi
2- do _teen baar chain tut gyi.
3- Clutch plate kharab ho gyi.
4- 2 gair lagaane par tisra apne app lag jata h.
5- plus company n tubeless Tyre bolker normal Tyre wali bike de diye.
Sirf 5 mahine k Ander hi, sbb chize change Karani pad gyi, vo bhi new bike ki.
Humne full cash d Kar bike kharidhi thi iss lockdown m, par aapne hamme purani bike d di .
Sir agar itni problem Anni hai tou new bike lene ka Kya fayda.
Issse badiya mai purani bike le leta apke service center wale bolte hai ki lagta hai apko purani bike de di hai sir Mai apse second time complaint Kar raha hu . Agar apne Meri problem solve nahi ki, tou Mai consumer Court Chala jaunga

Duggal Hero Agency in Gurdaspur do not follow Covid 19 guidelines Not a single employee uses face mask . When we asked them to wear a mask they said we are unable to talk with customer as it obstruct their speech and they find it hard and kore effort in conversation with customer while using mask
When the Job card is made the delivery time of bike is added but do not service bike at time . If we ask service manager about this issue He gave answer that this time is only formality the bike will be given with our own choice It may take 1 hour or may be more According to their wish .

I have been taken splendor plus B6 bike in June 26th at Gadhinglaj, Kolhapur dealership member, (Samarth motors ), Since i getting the bike we facing some problem in bike, also we had done 2 service by dealer but there was not positive feedback got from there, not available any Computerized checking, still we facing problem at i3s system, self start, on riding bike engine running stop.
Bike No MH 09 FP1770,
Name: Sharad Savaratkar
At post: Mahagaon

Dear sir, many may 2019 me aapke showroom Guruji Motors Ringus Road Srimodhopur se new hf delux cash payment me niklwai thi and many servive bhi time to time kervai h meri bike 14400km pr hi oil utha rehi h me kya keru muje uska koi solution chay abhi meri bike 5year Garinty Period me h

Hero Splendor Plus BSVI Bike Purchase for 10.09.2020 MAA VAISHNO AUTOMOBILE danny chowk Pagra Dalsinghsarai, Samatipur Bihar-848114
But Bike Faulty Not Started Two days go but service engineer not pick folt
i am discuss with replace for new bike but agency not getting me phone

Requsted sir:
My bike (hero passion pro)the engine crank issues has been found. Which was taken on 296/2017.Due to the lock down i couldnt bring it to the showrrom, when i informed to the showroom they rejected to visit.so, i need a quick repley for the message as soon as possible and make the arrangement as same

Regards
Krithik

They are not giving the proper respect to the customers more over estimated bills are not matching original bills they are given 1016 rupees of estimated bill but they are actually collected 1800 rupees from me

I have purchased xpulse 200T on month of October 2019. Ofter first service vehicle getting started many issues like engine noise, gear slipping, dropping pickup, dropping milage, and mostly very poor built quality in every parts. Services done by westcoast hero authorised service Mangalore. In my first bike felt bad experience. Showcasing 200cc bike anything if we gon inside this bike looks like a splender model. a shame for #Heromotorcorp India and # westcoast hero mangalore. Poor service and service center's are made for making money. Unknowlegded staffs and rude behavior. It's my worst experience to write..

I have buyed sccoty mastro edge on 2016 with 6-7 there was problem in pipe it was broken and oil leakes then in 2017 its face comp was broken they said and then in 2018 its crank shaft was faulty they said and now in 2019 same problem are coming and they saying engine is faulty. I haved buyed it for 52000 why i should pay them again and again for faulty thing i wana replacement.

I did my servicing on time. Last 7th july 2020, my last free servicing was done. Today is 30th sept 2020. Not even 3 months, i am facing engine & transmission issue. I dont know how the servicing was done. I did not met any accident. Even there is no scratch on the vehicle. During this lock down period, the odo value is also minimal (Only around 460km after last servicing).

As soon as free service got over, problem is starting up.

I had activa earlier. It was good. Atleast these kind of issue did not experience.

Kindly help me in this regard

Duet vehicle purchased on 14th december 2015. From the begining we are facing issues with vehicle. It's not running properly even though we are very regular in servicing. We are doing servicings with venkatarama hero showroom nalgonda from the beginning. Everytime service providers are doing some patch work and giving back vehicle. Now they are telling like engine got failed better to replace vehicle otherwise it won't work even after repair also.
"we having trust in hero brand. That why we took vehicle. We are expecting to replace the engine with new engine. I can't continue with the same issues again and again. Under warranty please replace the engine otherwise we will go consumer court with all the evidence and i don't want to leave issue like this. I will fight for this in court.
Thanks,
Pavan kumar
[protected]

My bike passion pro 110cc. Bike number dl3sea1593
Manmohan singh of singla agencies they didn't my money back of 11000 only.
I request to you please give my money.