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Hero MotoCorp Complaints & Reviews

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Updated: Apr 12, 2026
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Hero MotoCorp reviews & complaints page 117

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D
deepak panhotra
Sep 30, 2020
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Address: 256/d lower dhiv nagar

I have buyed sccoty mastro edge on 2016 with 6-7 there was problem in pipe it was broken and oil leakes then in 2017 its face comp was broken they said and then in 2018 its crank shaft was faulty they said and now in 2019 same problem are coming and they saying engine is faulty. I haved buyed it for 52000 why i should pay them again and again for faulty thing i wana replacement.
Hero MotoCorp customer support has been notified about the posted complaint.
Hardly 7500km run this bike and not even used for rough. If the vehicle same issues are repeating means why u made service center .I need a complete solution for this or give a replace I have paid 120000 it's not a small amount.
Dear Sir,

Sorry to hear that. We request you to provide your Registered Mobile Number and Dealer details on app.[protected]@heromotocorp.com to help us in resolving your issue.

Regards,
Team Hero MotoCorp
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    Atreya.c0000
    Sep 30, 2020
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    I did my servicing on time. Last 7th july 2020, my last free servicing was done. Today is 30th sept 2020. Not even 3 months, i am facing engine & transmission issue. I dont know how the servicing was done. I did not met any accident. Even there is no scratch on the vehicle. During this lock down period, the odo value is also minimal (Only around 460km after last servicing).

    As soon as free service got over, problem is starting up.

    I had activa earlier. It was good. Atleast these kind of issue did not experience.

    Kindly help me in this regard
    Hero MotoCorp customer support has been notified about the posted complaint.
    Dear Sir,

    Sorry to hear about the trouble you faced. We request you to provide your Registered Mobile Number and Dealer details on app.[protected]@heromotocorp.com to help us in resolving your issue.

    Regards,
    Team Hero MotoCorp
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      P
      Pavan K Kumar
      Sep 30, 2020
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      Address: Venkataramana hero showroom nalgonda

      Duet vehicle purchased on 14th december 2015. From the begining we are facing issues with vehicle. It's not running properly even though we are very regular in servicing. We are doing servicings with venkatarama hero showroom nalgonda from the beginning. Everytime service providers are doing some patch work and giving back vehicle. Now they are telling like engine got failed better to replace vehicle otherwise it won't work even after repair also.
      "we having trust in hero brand. That why we took vehicle. We are expecting to replace the engine with new engine. I can't continue with the same issues again and again. Under warranty please replace the engine otherwise we will go consumer court with all the evidence and i don't want to leave issue like this. I will fight for this in court.
      Thanks,
      Pavan kumar
      [protected]
      Hero MotoCorp customer support has been notified about the posted complaint.
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        A
        Ajay Singh kathaith
        Sep 29, 2020
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        Address: B-1 EXTENSION,A-41, Mohan Co-operative INDL. AREA, NEW DELHI, STATE CODE :7

        My bike passion pro 110cc. Bike number dl3sea1593
        Manmohan singh of singla agencies they didn't my money back of 11000 only.
        I request to you please give my money.
        Hero MotoCorp customer support has been notified about the posted complaint.
        Dear Sir,

        We are sorry to hear that. Please share your Registered Mobile Number and Dealer state for our team to assist you.

        Regards,
        Team Hero MotoCorp
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          Ajay Singh kathaith
          Sep 29, 2020
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          Address: B-1 Extension, A-41, Mohan Co-operative indl. Area, New Delhi, state code:7

          My bike passion pro 110cc. My insurance money not received for 1 year.
          Manmohan Singh of Singla agencies they didn't my money back
          Please give my money. I Request you.
          Please take action against Manmohan Singh
          Hero MotoCorp customer support has been notified about the posted complaint.
          Dear Sir,

          We are sorry to hear that. Please share your Registered Mobile Number and Dealer state for our team to assist you.

          Regards,
          Team Hero MotoCorp
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            K
            Kp 489
            Sep 29, 2020
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            Address: Mehasana

            Mehasana ma Service bekar se sir & rupay le se. Menajr koiy vat sabhr toj nathiy to su kar va nu
            Hero MotoCorp customer support has been notified about the posted complaint.
            Dear Sir,

            We regret the inconvenience caused to you. Kindly share your Registered Mobile Number and Dealer details with us on app.[protected]@heromotocorp.com to help you further.

            Regards,
            Team Hero MotoCorp
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              O
              Owais1741
              Sep 29, 2020
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              Address: Kunjwani Jammu Near Amandeep Hospital

              I purchased a fresh motorcycle from devika hero kunjwani byepass jammu and paid a full and final amount and took the delivery of motorcycle after completing of codal and other formalities. But on next day i started noticing the issues like damaged digital meter, damaged seat and i brought the same into the notice of devika hero jammu, contacted them hundreds of times, but even after passing of more than one and half month my genuine issue under warranty was not resolved.
              Hero MotoCorp customer support has been notified about the posted complaint.
              Dear Sir,

              We regret the trouble caused. Kindly provide your Registered Mobile Number on app.[protected]@heromotocorp.com to help you further.

              Regards,
              Team Hero MotoCorp
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                D
                desi shekawati group
                Sep 29, 2020
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                Address: पाटन नीम का थाना

                सर मैंने मेरी बाइक स्प्लेंडर प्लस 2019 में खरीदी थी एवं अब जब मेरी बाइक में स्टार्टिंग प्रॉब्लम आई बैटरी से रिलेटेड तो वह बैटरी 2017 की निकली एवं जब मैं बैटरी चेंज करवाने के लिए जिस डीलर यदुवंशी मोटर्स पाटन नीमकाथाना सीकर से मैंने बाइक खरीदी थी उसके पास गया तो उसने कहा कि हमारे जो मैन डीलर देव मोटर्स सीकर वालों ने कुछ हेरफेर कर दी होगी तो अब हम इस मामले में कुछ नहीं कर सकते कृपया मेरी बाइक में बैटरी का समाधान करवाइए मेरे पास बैटरी से रिलेटेड डॉक्यूमेंट जो कि मेरे को बाइक खरीदते टाइम दे गए थे है
                Hero MotoCorp customer support has been notified about the posted complaint.
                Sep 29, 2020
                Updated by desi shekawati group
                सर मैंने मेरी बाइक स्प्लेंडर प्लस 2019 में खरीदी थी और अब जब मेरी बाइक में चिपिंग प्रॉब्लम आई बैटरी से रिलेटेड तो वह बैटरी 2017 की निकली और जब मैं बैटरी चेंज करवाने के लिए जिस डीलर यदुवंशी मोटर्स पाटन ममकाथाना सीकर से मैंने बाइक खरीदी थी उसके पास थी। गया तो उसने कहा कि हमारे जो मैन डीलर देव मोटर्स सीकर वालों ने कुछ छेड़छाड़ कर दी होगी तो अब हम इस मामले में कुछ नहीं कर सकते। दे गए थे
                Sep 29, 2020
                Updated by desi shekawati group
                सर मैंने मेरी बाइक स्प्लेंडर प्लस 2019 में खरीदी थी और अब जब मेरी बाइक में चिपिंग प्रॉब्लम आई बैटरी से रिलेटेड तो वह बैटरी 2017 की निकली और जब मैं बैटरी चेंज करवाने के लिए जिस डीलर यदुवंशी मोटर्स पाटन ममकाथाना सीकर से मैंने बाइक खरीदी थी उसके पास थी। गया तो उसने कहा कि हमारे जो मैन डीलर देव मोटर्स सीकर वालों ने कुछ छेड़छाड़ कर दी होगी तो अब हम इस मामले में कुछ नहीं कर सकते। दे गए थे
                Dear Sir,

                Sorry to hear about the trouble you faced. We request you to provide your Registered Mobile Number on app.[protected]@heromotocorp.com to help us in resolving your issue.

                Regards,
                Team Hero MotoCorp
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                  R
                  Sep 28, 2020
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                  Address: V.p.o jhamber tehsil una distt una Himachal Pradesh

                  Problem in starting a bike
                  Hero MotoCorp customer support has been notified about the posted complaint.
                  Dear Sir,

                  Apologies for the unpleasant experience. Please share the dealer details and your registered mobile number on app.[protected]@heromotocorp.com for our team to assist you.

                  Regards,
                  Team Hero MotoCorp
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                    V
                    Vivan12
                    Sep 28, 2020
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                    Address: Ward no 14 house no 206 Mohania Kaimur ,Bhabua -821109

                    Dear sir,
                    I have purchased duet - ggm on 10/04/2016 engine no jf 33aaggc16602 and chassis no - mbljf16etggc01331 and only running 11267 till today on words
                    But now a days his engine give smoke also sound form engine,
                    When i have discuss all this from service center he had given me not taking service time to time so your warranty sericeyis expires if you want to service to paid approx 8000 rs. I will need your suggestion.

                    Only i had taken service to till date is 4 service.
                    Hero MotoCorp customer support has been notified about the posted complaint.
                    Sep 28, 2020
                    Updated by Vivan12
                    In may month 2020 I had taken service I have job card and again sept 2020 I had taken service
                    Sep 28, 2020
                    Updated by Vivan12
                    Request you Please resolve my problem
                    and provide free service to my scooter engine because every where hero motocrop advertises warranty is 5 years.

                    But now a days hero service agency will told your service is expire.because you have not taking service time to time.

                    If you want to faith with hero motocrop in publically please looker and resolve it.
                    Oct 01, 2020
                    Updated by Vivan12
                    Still I am waiting for your reply.
                    Dear Sir,

                    We are extremely sorry for the inconvenience caused. We request you to share your Registered Mobile Number and Dealer details with us on app.[protected]@heromotocorp.com for our representative to connect with you.

                    Regards,
                    Team Hero MotoCorp
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                      D
                      Dayashankar H U
                      Sep 28, 2020
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                      Address: #36, H N Halli, M N KOTTE, Nitturu, Gubbi, Tumkur

                      I hear by confirm that, my bike passion pro had bs6 has been showing the malfunctioning indicator from past few days, that i have been visited the dealer but i don't get properly reply, so kindly consider this complaint, and help me to sortout the problem, waiting for your reply. Now it has run upto 2380kms
                      Hero MotoCorp customer support has been notified about the posted complaint.
                      Dear Sir,

                      Sorry to hear about the trouble you faced. We request you to provide your Registered Mobile Number and Dealer details on app.[protected]@heromotocorp.com to help us in resolving your issue.

                      Regards,
                      Team Hero MotoCorp
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                        B
                        Bastibasti
                        Sep 27, 2020
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                        Address: NEW PURANA DAKKHANA KATRA BYPASS ROAD BASTI

                        I am fasihuddin from basti. I have purchased a scooty hero pleasure in 13dec 2018. I have also paid 5 years insurance plan whose policy no is [protected].
                        My scooty no is up51aq9297.
                        I have claimed accidental from tata aig
                        But the sushil hero agency badevan basti has demands more money with me from the bill.
                        And he also some parts will be change without my permission.
                        Hero MotoCorp customer support has been notified about the posted complaint.
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                          P
                          Prem@5364#
                          Sep 27, 2020
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                          Address: vijay bikes .SN high road town arch,tirunelveli

                          Yesterday i going vijay bike showroom in sn high road tiruneveli town arch
                          i am service my passion pro bike service very very worst service.then customar response very bad and so many times i call vijay bike but not response my call and my bike service not satisfy for me
                          Hero MotoCorp customer support has been notified about the posted complaint.
                          Sep 27, 2020
                          Updated by Prem@5364#
                          Yesterday i going vijay bike showroom in sn high road tiruneveli town arch
                          i am service my passion pro bike service very very worst service.then customar response very bad and so many times i call vijay bike but not response my call and my bike service not satisfy for me
                          Dear Sir,

                          We are sorry to hear that. Kindly share your Registered Mobile Number / VIN (Vehicle identification number) with us on app.[protected]@heromotocorp.com to help you further.

                          Regards,
                          Team Hero MotoCorp
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                            G
                            Goutam Deb Roy
                            Sep 27, 2020
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                            I complain at dealer. Auto palace.
                            For my two wheelers rushting
                            But no positive response from their
                            Hero MotoCorp customer support has been notified about the posted complaint.
                            Dear Sir,

                            Sorry to hear that. We request you to share your Registered Mobile Number and Dealer state with us on app.[protected]@heromotocorp.com for our representative to connect with you.

                            Regards,
                            Team Hero MotoCorp
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                              G
                              Gajwi Bairwa
                              Sep 27, 2020
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                              I purchase hero splendar plus motorcycle from rishi bykes sarangpur bioara rajgarh madhya pradesh on date 8/09/2019 but i have not received number plate now date.
                              Dealer speak that numer plate not give by company. You purchase number plate from outside shop.
                              Hero MotoCorp customer support has been notified about the posted complaint.
                              Byke no
                              MP39 MR1524
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                                U
                                Urmila Kachhela
                                Sep 27, 2020
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                                Address: Po -Gothada, Ta-savli ,Dist - Vadodara B/H milk dairy

                                Kindly request to sir/madam
                                I have bye new hero bike no-gj06nb1018 purchase date 29/7/20.
                                I have complicated two sevice but salse start is no work.
                                Hero showroom century bike pabdya bride no response,
                                So plz kindly respone

                                Thanks
                                Hero MotoCorp customer support has been notified about the posted complaint.
                                Dear Sir,

                                Apologies for the unpleasant experience. Please share the dealer showroom name and state on app.[protected]@heromotocorp.com for our team to assist you.

                                Regards,
                                Team Hero MotoCorp
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                                  Barad Hiren
                                  Sep 27, 2020
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                                  Address: C/7 SONAL PARK SOC. B/H NAVRANG HIGH SCHOOL AMBICANAGAR ODHAV

                                  Dear sir,

                                  I have purchase hero bike passion xpro keshav motors nikol ahmedabad in 05-feb-2019. My bike 3-4month bike sell not property working every time replacement. Keshav motors asked for company default. They have not properly answer last year.

                                  Kindly let us know my bike sell start not working other bike.

                                  We request you please solve this matter as soon as possible. Otherwise i have compaint consumer form.

                                  Thanking you.
                                  Hiren barad
                                  Cell : [protected]
                                  Hero MotoCorp customer support has been notified about the posted complaint.
                                  Dear Sir,

                                  Sorry to hear about the trouble you faced. We request you to provide your Registered Mobile Number on app.[protected]@heromotocorp.com to help us in resolving your issue.

                                  Regards,
                                  Team Hero MotoCorp
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                                    Nurul Hussn
                                    Sep 27, 2020
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                                    Address: gaya road barhi , hazaribagh jharkahand

                                    Dear sir
                                    I md tahir ansari purchesed a splendor plus on 31/07/2020 but after some days problem in gear and pickup. I complain in your showroom but no any action about this.
                                    So that i request to solved it.
                                    Hero MotoCorp customer support has been notified about the posted complaint.
                                    Dear Sir,

                                    Apologies for the unpleasant experience. Please share your Registered Mobile Number and Dealer details on app.[protected]@heromotocorp.com for our team to assist you.

                                    Regards,
                                    Team Hero MotoCorp
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                                      Madhuresh bhatt
                                      Sep 27, 2020
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                                      Address: Goel motors vikas nagar Lucknow

                                      Dear sir,
                                      I pk sharma vehicle no up32fm2660 a regular customer of your shop. I always use your work shop for maintenance of my vehicle. By this i have collected more than 45000 point. So i have to collect iron, for this i have visited your shop more than 10 time and finally they have give me iron but verify indecent behavior. Mr atul tripathi and one more employee behave me in a very independent behavior and told me not to come again in my shop.
                                      Please look into the matter so that we can henceforth use maintenance facilities in future

                                      Pk sharma
                                      Up32fm2660
                                      Hero MotoCorp customer support has been notified about the posted complaint.
                                      Oct 08, 2020
                                      Updated by Madhuresh bhatt
                                      SIR I HAVE COMPLAINED ON 27TH SEPTEMBER BUT TILL NOW NO ACTION TAKEN .WHAT IS THE USE OF COMPLAIN
                                      Dear Sir,

                                      We are extremely sorry for the inconvenience caused. We request you to share your Dealer details with us on app.[protected]@heromotocorp.com for our representative to connect with you.

                                      Regards,
                                      Team Hero MotoCorp
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                                        Gordhan meena
                                        from Jaipur, Rajasthan
                                        Sep 26, 2020
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                                        Address: Sheopur madhya pradesh

                                        Today I go to ashish hero sheopur for service of my bike but I see that service center has not good services for customer that doesn't have any tea coffee not good water not ac in waiting room please improve that facilities.
                                        Hero MotoCorp customer support has been notified about the posted complaint.
                                        Dear Sir,

                                        We regret the unpleasant experience. We request you to share your Registered Mobile Number with us on app.[protected]@heromotocorp.com for our representative to connect with you.

                                        Regards,
                                        Team Hero MotoCorp
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