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Hero MotoCorp Complaints & Reviews

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Updated: Aug 5, 2025
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Hero MotoCorp reviews & complaints page 120

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Y
Ydvlalu
Sep 11, 2020
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Dear sir,
Maine March 2020 m splendor plus bike li h or tb se leke aaj tk bike k engine se mobioil lekej
Band nhi ho raha h delar sun nhi raha h
Mai bahut pareshan hu .
Mo. [protected]
Hero MotoCorp customer support has been notified about the posted complaint.
Dear Sir,

We regret the unpleasant experience. We request you to share your Registered Mobile Number and Dealer details with us on app.[protected]@heromotocorp.com for our representative to connect with you.

Regards,
Team Hero MotoCorp
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    A
    AMAN jindal 22
    Sep 11, 2020
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    Address: M.dabwali MOB 9466870122
    Website: No

    My motorcycle hf deluxe mere motorcycle ki 5th service free nehe ki or mere sath good behavior nehe Kia so enke against action lia jay
    +1 photos
    Hero MotoCorp customer support has been notified about the posted complaint.
    Dear Sir,

    Apologies for the unpleasant experience. Please share your Registered Mobile Number and Dealer details on app.[protected]@heromotocorp.com for our team to assist you.

    Regards,
    Team Hero MotoCorp
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      D
      Dinesh Chandapa
      Sep 11, 2020
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      Address: AT MATHASURIYA TA VERAVAL DIST GIRSOMNATH

      Engine folts
      Hero MotoCorp customer support has been notified about the posted complaint.
      Dear Sir,

      We are extremely sorry for the inconvenience caused. We request you to share your Registered Mobile Number and Dealer details with us app.[protected]@heromotocorp.com for our representative to connect with you.

      Regards,
      Team Hero MotoCorp
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        M
        Manasmaity
        Sep 11, 2020
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        Address: Dakshin Mechogram, Panskura, Purba Medinipur

        Dear sir,
        I, manas kumar maity, a customer of your authorized dealer super automobiles which is situated in dakshin mechogram, panskura, purba medinipur. I bought a bike which model no is glamour-ibs-drs. I bought the bike on 12.03.2020. My bike engine no is ja06erlga10508, frame no is mbljaw108lga11846 and key no is 1243. My bike registration date is - 29.03.2020 and the registration no. Is wb29d[protected].
        So the age of the bike is more than five months, but till now the number plate is not placed on my bike. I went several times to the showroom but they are not able to give me the solution and also they didn't want to hear my problem. For this reason i face several time legal harassment in the time of emergency case when i went by bike. Now i ride the bike with fear of harassment. I cannot use the bike for long distance or highway.
        At last my point is the service. The service supervisor whose behavior is the worst to the customer. He behaves very roughly with the customer. He did not give the proper servicing procedure. He don’t want to hear the problem properly and so the problem is not solved properly.
        So i am requesting you to take necessary steps to solve this problems. If you kindly solve my issues i shall be thankful to you.

        Thanks and regards,
        Manas kumar maity.

        Engine no - ja06erlga10508
        Frame no - mbljaw108lga11846
        Key no - 1243
        Registration date - 29.03.2020
        Registration no. - wb29d[protected]
        Mobile no - [protected]
        +1 photos
        Hero MotoCorp customer support has been notified about the posted complaint.
        Dear Sir,

        We regret the inconvenience caused to you. We have noted your complaint[protected]. We will get back to you shortly.

        Regards,
        Team Hero MotoCorp
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          R
          Rambabu Chaliganti
          Sep 11, 2020
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          Address: Bhanu Automobiles Pvt Ltd, Kukatpally

          Dear Sir/ Madam,
          This is to inform you that I had met with an accident on 11th and I had given my vehicle to repair at Bhanu Hero Showroom at Kukatpally.

          In the bill, Without doing anything, they had charged, Rs. 3304/- as Chasis Alignment.

          My Vehicle chasis was fine when I had given my vehicle in that showroom.

          & 2360/- as labour charges just for changing handle, mudguard and visor
          For labour charges it should not be more than 1000/- + gst 18%.

          They had cheated me by unauthorised charges of Rs.4484/- ( chasis alignment Rs.3304 + 1180/- labour charges)

          So please take action against them and do needful

          Thank & Regards
          Rambabu
          [protected]
          Hero MotoCorp customer support has been notified about the posted complaint.
          Dear Sir,

          We highly regret the inconvenience caused. We request you to share your Registered Mobile Number / VIN (Vehicle identification number) with us on app.[protected]@heromotocorp.com for our representative to connect with you.

          Regards,
          Team Hero MotoCorp
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            R
            rajesh72delhi
            from Delhi, Delhi
            Sep 11, 2020
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            H, we purchased hero maestro edge in nov 2016 and since then we have changed 4 batteries, even recently the new battery is discharged within w weeks.

            If the scooter is not started every day the scooter will not start in one attempt.

            Appreciate if company can check on the exact problem as service centre has never found the resolution.

            Kl22j5859
            Dealer - diya motors

            Regards
            Rajesh
            Hero MotoCorp customer support has been notified about the posted complaint.
            Dear Sir,

            We regret the trouble caused. We have notified your complaint[protected] to our team and they will be in touch with you.

            Regards,
            Team Hero MotoCorp
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              R
              rajesh72delhi
              from Delhi, Delhi
              Sep 11, 2020
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              Address: Trivandrum, Kerala

              H, we purchased hero maestro edge in nov 2016 and since then we have changed 4 batteries, even recently the new battery is discharged within w weeks.

              If the scooter is not started every day the scooter will not start in one attempt.

              Appreciate if company can check on the exact problem as service centre has never found the resolution.

              Kl22k7027
              Dealer - diya motors

              Regards
              Rajesh
              Hero MotoCorp customer support has been notified about the posted complaint.
              Dear Sir,

              We regret the trouble caused. We have notified your complaint[protected] to our team and they will be in touch with you.

              Regards,
              Team Hero MotoCorp
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                D
                durga0702
                Sep 10, 2020
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                Address: 25/1,W.no-7,Srikrishnapur, near Mandirtala

                I purchased a hero super splendor bs6 model on 22/06/2020 and after few days noticed that oil was leaking from engine and complained about it to the service center during the first service but was received no response except that it will the same would be conveyed to the company and further steps would be notified to us, but its been a month and i havent received any updates when asked for the same i was told that no updates were received from the company.
                Hero MotoCorp customer support has been notified about the posted complaint.
                Dear Sir,

                We are sorry to hear that. Please share your Registered Mobile Number and Dealer details on app.[protected]@heromotocorp.com for our team to assist you.

                Regards,
                Team Hero MotoCorp
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                  B
                  Bablesh Jain
                  Sep 10, 2020
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                  Address: Manama Moters Udaipur

                  Yesterday i visited to the manama moters udaipur for pre book service no. Sr#[protected]rsrb[protected] dtd 8.9.2020 at 1pm as per scheduled, but no one service representative attend me almost 1.30 hrs, i had lot of trouble and wastage of time at there, after 1.30 hrs. A lady representative came and when i asked her, she responded very carelessly then i went back to my home... Kindly directed to the firm dealer to attend customer very well and treated as a vip
                  +1 photos
                  Hero MotoCorp customer support has been notified about the posted complaint.
                  Dear Sir,

                  We highly regret the inconvenience caused. Kindly share your Registered Mobile Number with us on app.[protected]@heromotocorp.com to help you further.

                  Regards,
                  Team Hero MotoCorp
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                    S
                    Sep 10, 2020
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                    Address: Bhumi automobiles patratu

                    I have purchased a glamour bike. My bike registration number is jh24d5101. When i had purchase bike, my bike give milage of 54 kmpl. But during the 2nd service in hero service center the mechanic disturbs bikes milage. Now my bikes milage is 34 km per liter. I am facing this milage issue from 2nd service time and i am also complaining for the above problem on each and every service time of my bike but my problem not resolved yet. Everytime service center cheated me with fake sympathy. Due this i am facing revenue issues expending lots of money on petrol. So please kindly help me...
                    Hero MotoCorp customer support has been notified about the posted complaint.
                    Dear Sir,

                    We regret the inconvenience caused to you. Kindly share your Dealer showroom name and state with us on app.[protected]@heromotocorp.com to help you further.

                    Regards,
                    Team Hero MotoCorp
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                      Y
                      Yosin Patni
                      Sep 10, 2020
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                      Address: veraval,gir somnath

                      Last tuesday i'm going to jagdish automobiles hero showroom, veraval for my bikes fourth free service. And that time i told the serviceman to lot of faults in bike but when i received my bike no falut has been solved and when i trying to reach the serviceman no one has listen to me and behaviour was the staff is not good at that level
                      Hero MotoCorp customer support has been notified about the posted complaint.
                      Dear Sir,

                      Sorry to hear that. We request you to help us with your Registered Mobile Number on app.[protected]@heromotocorp.com for our team to assist you.

                      Regards,
                      Team Hero MotoCorp
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                        S
                        savasha
                        Sep 9, 2020
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                        Address: Near Reshim Udhyaogh kendra, Shankeshwar Road, Gadhinglaj Pin 416502, Dist: Kolhapur

                        Dear team,

                        I m sharad savaratkar, i have been purchased bike on dated 06th june 2020, with register dealer samarth motars, gadhinglaj. Since i [purchased bike there has legal document are yet to not received as required docs rc, puc, noc and insurance certificate of hard copy,
                        With providing bike no is mh 09, fp 1770, hence i requested you to kindly provide the legal doc as soon as possible to met no obligation in that.
                        Hero MotoCorp customer support has been notified about the posted complaint.
                        Dear Sir,

                        Please accept our sincere apologies. We have noted your complaint[protected]. We will get back to you shortly.

                        Regards,
                        Team Hero MotoCorp
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                          G
                          Gaurav Guddu
                          Sep 9, 2020
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                          Address: At - Bhairavpur , post - katiya , ps -singheshwar , district - madhepura

                          इंजन से आवाज आता है कभी कभी चलते चलते बंद हो जाता है, जब से बाइक लिए हैं । कभी भी सुरक्षित नहीं रहता है और शोरूम में ध्यान नहीं देता है कोई ना कोई बहाना बना देता है । प्लीज आप पर मुझे। ट्रस्ट है आप इक्क बेहतर सजेशन और मेरा प्रॉब्लम सॉल्व करने पर ध्यान दे ।
                          +1 videos
                          Hero MotoCorp customer support has been notified about the posted complaint.
                          Dear Sir,

                          We are sorry to hear that. We request you to share your Registered Mobile Number and Dealer details with us on app.[protected]@heromotocorp.com for our representative to connect with you.

                          Regards,
                          Team Hero MotoCorp
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                            R
                            RIFA CYBER CAFE
                            Sep 8, 2020
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                            Address: 8957955765

                            Maine apni bike service krai thi. Usme back break se aawaz aa rhi hai ye complain maine 4 se 5 baar agency pr shi karwai hai lekin problem solve nhi ho rhi hai agency wale sirf formelty kar rhe hai.
                            Wha par bas customer ko chutiya bnaya ja rha hai.
                            Agar meri problem solve nhi hoti hai to mai is baar upbhokta form me complain ragister krunga.
                            Mujhe bike ka claim chaiye
                            Name - mo asjad
                            Ragistration number - up45ad0729
                            Mob no. [protected]
                            +1 photos
                            Hero MotoCorp customer support has been notified about the posted complaint.
                            Dear Sir,

                            Apologies for the unpleasant experience. Please share your Registered Mobile Number and Dealer details on app.[protected]@heromotocorp.com for our team to assist you.

                            Regards,
                            Team Hero MotoCorp
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                              D
                              Devinder Badyal
                              Sep 8, 2020
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                              Address: R/O village Nakki , Tehsil Majalta, District Udhampur, J&K, Contact no. 9906098773

                              I'm devinder from udhampur, my newly purchased maestro edge 125 occurring engine starting problem in the morning and i3s system is also not working.. I have approached hero motocorp workshop, shiv-nagar, udhampur for many times but they could resolve the problems..
                              So please consider this complaint as urgent basis and resolve the problems as soon as possible

                              Vehicle registration no. Jk14g7608
                              Hero MotoCorp customer support has been notified about the posted complaint.
                              Dear Sir,

                              Please accept our sincere apologies. We request you to share your dealer details on app.[protected]@heromotocorp.com for our team to look into it.

                              Regards,
                              Team Hero MotoCorp
                              Devinder Badyal's [Complaint's author] reply, Sep 22, 2020
                              Sangam Automobiles - Hero MotoCorp
                              Ground Floor
                              NH 1A
                              Udhampur - 182101
                              Dear Sir,

                              Thanks for providing your details. With respect to your complaint[protected] raised via Dealer is in the process and it will be resolved at the earliest.

                              Regards,
                              Team Hero MotoCorp
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                                R
                                Ram Kinkar Tiwari
                                Sep 8, 2020
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                                Address: Dilshad Garden

                                I had purchased vehicle from rk automobiles dilshad garden, from very first day it starts creating missing issue while driving, after running around 250 kms i took vehicle to the dealer had told the issue he asked me to took to his workshop, i visited workshop and they told that spark plug is damaged, they changed it and done something with his laptop but the problem persists i made complaints then he said when you come for service we will resolve it but on first service their behaviour became worse and they just change oil and said now its alright but right now its i3s service is not working and the problem is still continues rather than being solved.
                                Please do the needful
                                Hero MotoCorp customer support has been notified about the posted complaint.
                                Dear Sir,

                                We are extremely sorry for the inconvenience caused. We request you to share your Registered Mobile Number and Dealer state with us for our representative to connect with you.

                                Regards,
                                Team Hero MotoCorp
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                                  L
                                  Lima Da
                                  Sep 8, 2020
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                                  Address: Preetam enterprises, Paralakhemundi, Gajapati Dist. Odisha State. 761200

                                  This is for kind information and necessary action that I had bought a Hero Duet on 18 10 2018 from Preetam enterprises Paralakhemundi. Gajapati, Odisha. 761200. On 7.9.2020. Engine no--JF33ACJGG19736, Frame no- MBCJFN021JGG19736 COLOUR BRD 18. I had given the scooty for servicing on 7 9 2020 with the following orders. 1, Engine oil change, 2, Tyre change. 3, bush problem, 4 Petrol fuel metre repair or replace. 5, body loose & etc. But when i went for delivery after receiving phone call to my surprise nothing was done except engine oil change and Tyre change. When i asked the worker that why the other works were not done the owner intervined and said that " we can not do much service for mere rupees 350/ you can do the service out side, and said you can write your complain to the company. " By his rude behaviour I am as a customer hurt. I need full service and my respect back, please do the needful and apprise me.
                                  Your's
                                  Dissatisfied customer of Hero Duet.
                                  My Address
                                  Dr, Himansu kumar Lima
                                  Gumma Gajapati Odisha 761200
                                  [protected]@gmail.com
                                  [protected], [protected].
                                  Hero MotoCorp customer support has been notified about the posted complaint.
                                  Dear Sir,

                                  We can totally feel your disappointment. We request you to provide your Registered Mobile Number on app.[protected]@heromotocorp.com to help us in resolving your issue.

                                  Regards,
                                  Team Hero MotoCorp
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                                    R
                                    Rahulrajput103
                                    Sep 7, 2020
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                                    Address: Chopda motors Buldana

                                    Chopda hero showroom your hero crop finance executiv behavior is very bad and not propar information provide and not talk very good language so terminate you r excutive. Anyway panelty this behavior... And heartly request to hero crop pls provide better service..

                                    My contact number [protected]
                                    Hero MotoCorp customer support has been notified about the posted complaint.
                                    Dear Sir,

                                    Apologies for the unpleasant experience. Please share your Registered Mobile Number and Dealer detail on app.[protected]@heromotocorp.com for our team to assist you.

                                    Regards,
                                    Team Hero MotoCorp
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                                      S
                                      S.F Baloch
                                      Sep 7, 2020
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                                      Address: Pawan hero motor modasa

                                      Hu mari passion xpro 1 year pehal lidhi hati ane mare battery no problem thai gayo che pan hu service karava gyo tyare tene mane sidho jawab pan naa apyo ane mane service pan na kari aapi ane kahi didhu ke tamari battery badli kadho hu mari bike cash payment aapi lidhi hati te chhata pan aa loke e mane service pan na kari aapi ke mari bike mo sell bagdi gayo che te pan na kari aapyu ane mare ema 5 years ni warranty che te chhta pan aa loko e na kari aapyu
                                      Hero MotoCorp customer support has been notified about the posted complaint.
                                      Dear Sir,

                                      Sorry to hear about the trouble you faced. We request you to provide your Registered Mobile Number and Dealer details on app.[protected]@heromotocorp.com to help us in resolving your issue.

                                      Regards,
                                      Team Hero MotoCorp
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                                        surendragodhar
                                        Sep 7, 2020
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                                        Address: Sonkh road palikhera muthura 281004

                                        Maine scooty ko 2 sep ko brij hero mai
                                        Diya hai thik krne k liye
                                        Abhi tak koi reply nhi mil rha hai
                                        Hero MotoCorp customer support has been notified about the posted complaint.
                                        Dear Sir,

                                        Apologies for the inconvenience. We request you to share your Registered Mobile Number and Dealer details with us on app.[protected]@heromotocorp.com for our representative to connect with you.

                                        Regards,
                                        Team Hero MotoCorp
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