Claimed

Hero MotoCorp Complaints & Reviews

1
Last updated Feb 5, 2024
Complaints 6252
Resolved
257
Unresolved
5995
Quick Links
Statistics
Share
Contacts

File a complaint to Hero MotoCorp

Having problems with Hero MotoCorp?

File a complaint and get it resolved by Hero MotoCorp customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Hero MotoCorp
Customer Service Contacts

Hero MotoCorp Phone Numbers

Toll free
1 800 266 0018
4609
1307
Phone
+91 11 2614 2451
2262
624
+91 11 2614 4121
721
324
Fax
+91 11 2614 3321
+91 11 2614 3198

Hero MotoCorp Website

Hero MotoCorp Head Office Address

34, Community Centre, Basant Lok, Vasant Vihar
New Delhi
New Delhi District
Delhi
India
110057

Hero MotoCorp reviews & complaints page 122

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
A
auv1
Report
Copy

Passion Pro BS6

I bought a Passion Pro BS6 110 cc bike on 26.07.2020 from Hero Motocorp dealer M/s Pashupati Motors, Adchini, Delhi. The bike has got manufacturing defect.It loses pick up on heating of Engine and engine becomes hot too early. The bike misses too much.The engine misses. I complained to Hero moto Corp but all on deaf ears. I think that there is no hearing of customer complaint in this company and the company thinks that Customer is Fool and...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
I am currently taking the Splendor Plus bs6 model in JK MOTORS AYYEMPETAI, THANJAVUR DT, TAMIL NADU..Currently my vehicle is faulty and if I take it for repair they refuse to repair it.When asked why they refuse saying that we do not have the facility to repair BS6 vehicle...And they refuse to meet the needs of customers...Thus customers in our area are afraid to buy Hero bikes due to worst service..But l like hero company vehicles... That's...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
1
11xyz11xyz
Report
Copy

Regarding service complaint

Address:10A, Pocket 3, Rajiv Enclave, Sector 5, Faridabad, Haryana 121004

Respected sir/mam,
Yesterday i was going to service center in morning 8:30 am, i am giving my bike key to hero motor authorised service center tewatia associated ballabgarh 10a, pocket 3, rajiv enclave, sector 5, faridabad, haryana 121004 for my bike servicing. Then i was going taken half day in my office at 5:00 pm and reach tewatia yet 5:00 pm.
But there i am shocked no any washing of my bike, no anything do in my bike and...
+5 photos
Helpful
3 other people found this review helpful
3 found this helpful
1 Comment
Report
Copy
W
winslet sanaya
Report
Copy

My vehicle hero duet

My vehicle hero duet battery was not working. I purchased the new battery on october 2019 and now my vehicle battery is completely discharged. The service station of hero duet in charbagh near balrampur garden lucknow has taken my vehicle for servicing and for changing the battery on 17 August 2020 and then they called me up on 18 August 2020 that your vehicle is ready but they did not provide my vehicle as the battery got completely discharged...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
shivraj bhosale
Report
Copy

Regarding bike problems

Address:at phaltan .tal - phaltan dist - satara

X pulse 200t
Bike no - mh 11cx 5561
Chassie no - mblldu015kgj00994

I got a problem of this bike also i complent on the showroom they serviced bike there also not sorted the problem.

Problems =-sounded in handel.
Battery issue sometimes stater not working.
Gear not properly shown in digital metre.

I purchased bike on[protected]
Within 1 month i got many problems.br...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
Rao Pinku
Report
Copy

Missing problem

Address:Vill.khandora
Website:[email protected]

5th visit in hero agency .my bike has missing problem.it is not working properly.i complained so many time but there is no solution of my problem .so plz take some strict action regarding this or either replace it ....
+1 videos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
G
Girendra Thakur
Report
Copy

About servicing and Joyride scheme

Address:Brij Hero (Brij Biwheelers) - Hero MotoCorp No 68 NH 2, Mauja Maholi Near Jai Gurudev Mandir, Mathura, Uttar Pradesh 281004

Today (24/08/2020) i got my service done from brij hero (Brij biwheelers) - hero motocorp in mathura they charged me for wire labour charge and in bill they given as accidental labour charge but i dont have any issue regarding wire in my bike. And apart from this it is my first service in joyride scheme and the expiry of my joyride card is 02/03/2021 so how can i redeemed my another three service of this programme kindly provide the resolution...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Sunny Jangid
Report
Copy

for reem jam repair but not satisfied

I have repair my bike in sukumar motor in chomu jaipur rajasthan.
They repair reem and their parts but my bike is not functioning and also i have complain in su kumar motor they are not helping me and their manager is also not talking right to me..

Please solve my problem asap

Deepak meena
[protected]
Chomu
Jaipur (Rajasthan)
Bike no:- rj41 sf 0264...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
K
karnamraghav
Report
Copy

Insurance

Hi i have purchased vehicle from bimal motors - bytrayanapura - bangalore

At the time of vehicle purchase they have provided 5 years third party insurance

Recently i went to rto office for cancellation of hypothecation, there i face problem regarding insurance rto office people saying that insurance is not updated but in the insurance form end date is 2023 but still they asked me to go to bimal motors and update...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Sachintejan
Report
Copy

bag

Address:E-75 street no.1 chanderlok shahdara delhi, Shahdara

Your service center members are not liable and only misdirect way not complet my complaint and again again 4 time i face same issue my battery problem and my bike not good running .and your compny member not perfectly work my bike nothing doing only oiling change not done washing all inside intrument not clicking not work properly.plzz check and read my complait msg then u not solve my problem then i will send complait....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
D
Dharvinder Bisht
Report
Copy

service quality

Address:HOUSE NO-A-2/59, PRADHAN ENCLAVE,BURARI DELHI

I drop bike at service center for claim insurance and bike is ready but in same condition as I drop it, odometer is loose, don't cover any scratches in front fender and in fuel tank, break in same condition, clutch in same condition and also bike get more sound in 5th gear at speed of 55 but before insurance cliam they produced at above 80 bike running smoothness is look too bad after take from service center. When ride bike it look too...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
R
Raman nawada
Report
Copy

Not good behave costumber

Address:At+po- nawada ps bhagwanpur dist begusarai bihar

Hi my self suman kumar...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Amar0000
Report
Copy

new hero hf deluxe problem

Address:Village Sohad post pirjhalar te. Barnagar district ujjain

I bought hero hf deluxe from swastik enterprises showroom badnagar on 02/07/2020, with the bike number mp 13 fn6553, which has a problem today that it stops running frequently due to which i get upset. Hmmm and took it to the showroom. Two to three times, i made them show me the showroom and then said that it has been cured and i will bring it again. Then the same problem occurs. So i want to change my bike because i have gone to the showroom...
+3 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
A
Ajesh S.R
Report
Copy

Hero glamour repair on accident

Address:s k motors ,pathanapuram,kollam

Hero glamour fi 2014 model, met with an accident on 31/10/2019 at kottarakkara, kollam, kerala. Chasis was damaged and repaired at hero autorised workshop s k motors pathanapuram, kollam. An amount of rupees fifty thousand billed for the same and now the engine is producing heavy noise and smoke coming out of silencer. On asking for repair they demand another ten thousand for repairing. Iam pretty sure that the vehicle was good condition...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:Hero motocorp yash automobiles (khapar branch)

Complain is regarding khapar hero branch taluka akkalkuwa who is being paid total amount and extra rs 11000 has a penalty by dealer and till date they have not provided r c book to the customer... Please resolve my issue so that i did not loose my faith on hero motocorp .. thank you...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
Address:Golden hero shikohabad firozabad uttar Pradesh

I have purchased Xtreme sport and facing engine sound problem since first day. I complained many times but problem not solved till now. Plz help me...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
P
Pratham Dogra
Report
Copy

Bike is not working properly

Address:V.P.O KARANGHAT THE JAISINGHPUR DISTT KANGRA HP

Meter is not working or yellow sing in meter... Starting problem new bike......
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Aslam Mansoori Aslam
Report
Copy

Odometer related issue

Address:Mishra automobile shashtri chauraha etawah

Hi
I m a consumer of hero moto corp. I bought a bike named hero hf deluxe i3s bs6
My bikes odometer is not working properly nd bikes engine is giving a sound like old engine which is required repairing but the employees of hero moto corp agency are ignoring our problem
Kindly provide us well support

Thank you...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
H
High on Travel Vlogs
Report
Copy

Delay

She is playing pubg but doesn't give the copy of insurance from last 3hours this is really unacceptable....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
rajeevsharma_04
Report
Copy

Hero bike service and behavior complaint

I am Rajeev Sharma purchased Hero Passion Pro from Rahul Automobiles Bariatu Road Ranchi Jharkhand on 2017. From the starting i was complaining for milage of my bike but no one rectify and resolved my complaint, today on 19th Aug. 2020 I visited to Rahul service center Karamtoli Chowk Ranchi I have given my bike for paid service at 9 am I went to service center again at 3 pm they confirmed me your bike is ready for delivery i was there for...
Helpful
1 other people found this review helpful
1 found this helpful
1 Comment
Report
Copy