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Hero MotoCorp Complaints & Reviews

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Updated: Aug 5, 2025
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Hero MotoCorp reviews & complaints page 123

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K
karnamraghav
Aug 24, 2020
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Hi i have purchased vehicle from bimal motors - bytrayanapura - bangalore

At the time of vehicle purchase they have provided 5 years third party insurance

Recently i went to rto office for cancellation of hypothecation, there i face problem regarding insurance rto office people saying that insurance is not updated but in the insurance form end date is 2023 but still they asked me to go to bimal motors and update the same.
So i went back to showroom and informed the same they said that every year i need to renew the od insirance then only it will applicable.

I didn't get any correct response from bimal motors

Please help me regarding this.

Thanks & regards
K raghavendra rao
Ph: [protected]
Bangalore
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    Sachintejan
    Aug 23, 2020
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    Address: E-75 street no.1 chanderlok shahdara delhi, Shahdara

    Your service center members are not liable and only misdirect way not complet my complaint and again again 4 time i face same issue my battery problem and my bike not good running .and your compny member not perfectly work my bike nothing doing only oiling change not done washing all inside intrument not clicking not work properly.plzz check and read my complait msg then u not solve my problem then i will send complait.
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      Dharvinder Bisht
      Aug 22, 2020
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      service quality

      Address: HOUSE NO-A-2/59, PRADHAN ENCLAVE,BURARI DELHI

      I drop bike at service center for claim insurance and bike is ready but in same condition as I drop it, odometer is loose, don't cover any scratches in front fender and in fuel tank, break in same condition, clutch in same condition and also bike get more sound in 5th gear at speed of 55 but before insurance cliam they produced at above 80 bike running smoothness is look too bad after take from service center. When ride bike it look too...
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      Raman nawada
      Aug 22, 2020
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      Address: At+po- nawada ps bhagwanpur dist begusarai bihar

      Hi my self suman kumar
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        A
        Amar0000
        Aug 22, 2020
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        Address: Village Sohad post pirjhalar te. Barnagar district ujjain

        I bought hero hf deluxe from swastik enterprises showroom badnagar on 02/07/2020, with the bike number mp 13 fn6553, which has a problem today that it stops running frequently due to which i get upset. Hmmm and took it to the showroom. Two to three times, i made them show me the showroom and then said that it has been cured and i will bring it again. Then the same problem occurs. So i want to change my bike because i have gone to the showroom four times. Just a month has passed. After that there is so much trouble, then the bike is bad from the company which needs to be changed. It is being told repeatedly by the company that we will repair and repair.
        +3 photos
        Hero MotoCorp customer support has been notified about the posted complaint.
        Dear Sir,

        We regret the inconvenience caused to you. We have noted your complaint[protected]. We will get back to you shortly.

        Regards,
        Team Hero MotoCorp
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          A
          Ajesh S.R
          Aug 21, 2020
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          Address: s k motors ,pathanapuram,kollam

          Hero glamour fi 2014 model, met with an accident on 31/10/2019 at kottarakkara, kollam, kerala. Chasis was damaged and repaired at hero autorised workshop s k motors pathanapuram, kollam. An amount of rupees fifty thousand billed for the same and now the engine is producing heavy noise and smoke coming out of silencer. On asking for repair they demand another ten thousand for repairing. Iam pretty sure that the vehicle was good condition at the time of accident without any kind of noise. I want the vehicle to be repaired under any circumstances
          Hero MotoCorp customer support has been notified about the posted complaint.
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            C
            Chetan Padvi
            Aug 21, 2020
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            Address: Hero motocorp yash automobiles (khapar branch)

            Complain is regarding khapar hero branch taluka akkalkuwa who is being paid total amount and extra rs 11000 has a penalty by dealer and till date they have not provided r c book to the customer... Please resolve my issue so that i did not loose my faith on hero motocorp .. thank you
            Hero MotoCorp customer support has been notified about the posted complaint.
            Dear Sir,

            Apologies for the inconvenience. We request you to share your Registered Mobile Number and Dealer details with us on app.[protected]@heromotocorp.com for our representative to connect with you.

            Regards,
            Team Hero MotoCorp
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              Aamityadavji
              Aug 20, 2020
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              Address: Golden hero shikohabad firozabad uttar Pradesh

              I have purchased Xtreme sport and facing engine sound problem since first day. I complained many times but problem not solved till now. Plz help me
              Hero MotoCorp customer support has been notified about the posted complaint.
              Dear Sir,

              We are extremely sorry for the inconvenience caused. We request you to share your Registered Mobile Number and Dealer details with us on app.[protected]@heromotocorp.com for our representative to connect with you.

              Regards,
              Team Hero MotoCorp
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                P
                Pratham Dogra
                Aug 19, 2020
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                Address: V.P.O KARANGHAT THE JAISINGHPUR DISTT KANGRA HP

                Meter is not working or yellow sing in meter... Starting problem new bike...
                +1 photos
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                  A
                  Aslam Mansoori Aslam
                  Aug 19, 2020
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                  Address: Mishra automobile shashtri chauraha etawah

                  Hi
                  I m a consumer of hero moto corp. I bought a bike named hero hf deluxe i3s bs6
                  My bikes odometer is not working properly nd bikes engine is giving a sound like old engine which is required repairing but the employees of hero moto corp agency are ignoring our problem
                  Kindly provide us well support

                  Thank you
                  +1 photos
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                    H
                    High on Travel Vlogs
                    Aug 19, 2020
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                    She is playing pubg but doesn't give the copy of insurance from last 3hours this is really unacceptable.
                    +1 photos
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                      R
                      rajeevsharma_04
                      Aug 19, 2020
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                      I am Rajeev Sharma purchased Hero Passion Pro from Rahul Automobiles Bariatu Road Ranchi Jharkhand on 2017. From the starting i was complaining for milage of my bike but no one rectify and resolved my complaint, today on 19th Aug. 2020 I visited to Rahul service center Karamtoli Chowk Ranchi I have given my bike for paid service at 9 am I went to service center again at 3 pm they confirmed me your bike is ready for delivery i was there for 45 minutes bike was not ready and when I ask what work has been done I have asked for paid service and there is noise in engine not body replied satisfactory they have not changed engine oil in paid service they didn't did anything except washing they wasted my 6 hours and mainly them behavior was so rude they are not talking properly is it Heros customers behavior i can't expect from esteemed co. Like Hero.

                      I may request you to kindly resolve my issue and ask service center persons to behav properly with the customers atleast this customers deserve.

                      Thanking you

                      Rajeev Sharma
                      Ph. [protected]
                      Hero MotoCorp customer support has been notified about the posted complaint.
                      Dear Sir,

                      So sorry to hear that. Kindly share your Registered Mobile Number with us on app.[protected]@heromotocorp.com to help you further.

                      Regards,
                      Team Hero MotoCorp
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                        logicsoftavdesh
                        Aug 19, 2020
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                        I have purchased a hero splender plus bs6 i3s on 17th july 2020, it has started showing engine issues now. The bike is not starting properly, is overheating and a wierd very high pitch tick tick sound coming from the bike. I took the bike to the service center. After going five times, he was able to locate the problem. Now they are saying they do not have part. It will take 5 days to get new part. Due to my problem in my bike i have got three to four days off and i do not even have a another bike to go to my office. I tried to contact another service centers too. But everyone's phone is switched off. I tried to talk to customer care too but i could not find any help there too. Hero motocorp have very poor customer support. No one is going to tell you what to do next. Please help as soon as possible. What a joke? I spent ₹ 85000 getting a new bike. And the next day your bike breaks down. And after that you are walking around the showroom no one is listening.

                        Buyer information
                        Name - avdesh kumar
                        Phone - [protected]
                        Dealer name - jmd automotives (Budh vihar)
                        Hero MotoCorp customer support has been notified about the posted complaint.
                        Dear Sir,

                        Sorry to hear about the trouble you faced. We request you to provide your Registered Mobile Number on app.[protected]@heromotocorp.com to help us in resolving your issue.

                        Regards,
                        Team Hero MotoCorp
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                          RINKU MAMODIYA
                          from Delhi, Delhi
                          Aug 19, 2020
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                          Address: Kharkhoda, Sonepat (Haryana)-131402

                          I had purchased splender i smart 110cc bike in 2017 and from that day it has noise problem in engine. Countless times engine is repaired and every time service center assured that it will not happen again but same happens every time.

                          Every time i have to pay seal and packing charges which is used to repair the bloody useless hero engine. Please be noted i 'll not pick up my bike this time from service center until the charges are waived off.

                          Also i need assurance in written that engine problem will not happen again.

                          Vehicle reg no. Hr79a2032
                          Dealer name - himanshu automobiles
                          Address: kharkhoda sonepat (Haryana) -131402
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                            Z
                            Aug 19, 2020
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                            मेरे पास हीरो स्पलेंडर BS6 मॉडल है जो मेने जून 5 को ली है, बाइक नंबर DL 5SCL 5375 है इस बाइक में सुरु से गैर में आवाज़ आ रही है में इसे 4 बार सर्विस सेंटर लेजा चुका हूं कोई हर बार यही बोलके दे देते है अब बिकुल सही चलेगी मगर फिर वैसे ही हो जाती है में बहोट ही जदा परेशान हूं, , अगर हीरो की बाइक लना इतना ही दिक्कत देगी में कभी नहीं लेता, , plz हेल्प मी
                            Hero MotoCorp customer support has been notified about the posted complaint.
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                              S
                              Shivbhagvan verma
                              Aug 19, 2020
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                              Address: Utter.Pradesh dist-Sitapur Jara auto sels Tambour
                              Website: Selph is not working

                              Super splendor bike kharide 2 months hue hai bike ka selph kam nahi kar raha hai agency par bike service karvane aaye tab maine usko bola self kam nahi Kar raha hai to vo bola150rs padega tab sahi hoga to hamne bola abhi bike to guarantee main hai ham 1bhi paisa nahi De payenge
                              To agency Malik ne bola Tumhen Jo Kuchh karna ho kar lo Ham selph Bina paison Ke Nahin banaa Payenge
                              Hero MotoCorp customer support has been notified about the posted complaint.
                              Dear Sir,

                              We regret the inconvenience caused to you. We request you to share your Registered Mobile Number and Dealer details with us on app.[protected]@heromotocorp.com for our representative to connect with you.

                              Regards,
                              Team Hero MotoCorp
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                                S
                                Sûñíl Bhist S
                                Aug 18, 2020
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                                Address: Dehardun saanviauto moblies

                                Sir mana apni gadi servcing par di us ma vibration ki problem a rahi thi Aur Main service per gadi to bad mein meri gadi ka head crack tha Ab company wale Koi response Nahin de rahe hain
                                +1 photos
                                Hero MotoCorp customer support has been notified about the posted complaint.
                                Aug 18, 2020
                                Updated by Sûñíl Bhist S
                                Sir mana apni gadi servcing par di us ma vibration ki problem a rahi thi Aur Main service per gadi to bad mein meri gadi ka head crack tha Ab company wale Koi response Nahin de rahe hain
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                                  Mehul pravinbhai patel
                                  Aug 18, 2020
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                                  Address: D 102 ,krish gold ,near d mart, new india colony,nikol ,382350

                                  Dear sir,

                                  I am mehul patel. Customer of hero HF Deluxe bike model 2019, selling dealer code = 11979

                                  Bike speed above 50 km/h than bike engine not work properly this problem ask by me to petal hero service center but not solve after 4 free service,

                                  One more problem face by me below 10000 km bike front jumper leak oil how's quality that very bad experiences

                                  Plz solve that.

                                  Best Regrats.
                                  +1 photos
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                                    Roun One
                                    Aug 17, 2020
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                                    Address: Tilak road Rishikesh

                                    Hello
                                    I have purchease spl pluse hero dealership in finance from jai sai motors Rishikesh afther one day i have ask finencer ditail about my loan he told me actual doun payment 18000 rupees and 2000 rupees dealar charge when i ask about charge he told me every financer should be compulsory this charge otherwise we should pay this from our selary so i suggest heromotocorp please highlight this issue and take action againt it it is totally fraud by dealor
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                                      Address: B-1 Extension, A-41, Mohan Co-Operative Indl. Area, New Delhi - 110044

                                      Date of incident[protected]
                                      Invoice no. - 11425ch20v6686
                                      Job card no.[protected]rjc[protected]
                                      My hero maestro edge scooty of 2017 model has got major engine problem in spite of timely servicing. The total km travelled by this is only 17905 kms. After servicing, i have got a bill of amount of 7400 (Approx). After requesting service manager to the service center (Service center is singla agencies-mohan co-operative...
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