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Hero MotoCorp Complaints & Reviews

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Updated: Feb 11, 2026
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Hero MotoCorp reviews & complaints page 124

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M
Mehul pravinbhai patel
Aug 18, 2020
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Address: D 102 ,krish gold ,near d mart, new india colony,nikol ,382350

Dear sir,

I am mehul patel. Customer of hero HF Deluxe bike model 2019, selling dealer code = 11979

Bike speed above 50 km/h than bike engine not work properly this problem ask by me to petal hero service center but not solve after 4 free service,

One more problem face by me below 10000 km bike front jumper leak oil how's quality that very bad experiences

Plz solve that.

Best Regrats.
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    R
    Roun One
    Aug 17, 2020
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    Address: Tilak road Rishikesh

    Hello
    I have purchease spl pluse hero dealership in finance from jai sai motors Rishikesh afther one day i have ask finencer ditail about my loan he told me actual doun payment 18000 rupees and 2000 rupees dealar charge when i ask about charge he told me every financer should be compulsory this charge otherwise we should pay this from our selary so i suggest heromotocorp please highlight this issue and take action againt it it is totally fraud by dealor
    Hero MotoCorp customer support has been notified about the posted complaint.
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      Address: B-1 Extension, A-41, Mohan Co-Operative Indl. Area, New Delhi - 110044

      Date of incident[protected]
      Invoice no. - 11425ch20v6686
      Job card no.[protected]rjc[protected]
      My hero maestro edge scooty of 2017 model has got major engine problem in spite of timely servicing. The total km travelled by this is only 17905 kms. After servicing, i have got a bill of amount of 7400 (Approx). After requesting service manager to the service center (Service center is singla agencies-mohan co-operative...
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      95413rkv
      Aug 17, 2020
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      Exide battery do not properly work and charging . Please change it into it's warranty time
      Hero MotoCorp customer support has been notified about the posted complaint.
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        T
        Tapas Sukai
        Aug 16, 2020
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        Address: Vill-Panchpara,P.O-Palshya,P.S-Kharagpur(L), Dist-Paschim Medinipur, Pin-721301

        I am tapas sukai, i have hero glamour bike, registration no - wb34bm4306, engine no.-ja06erjgm54400, chassis no - mbljar027jgm43410. Date of purchase - 11.07.19. My bike is in warranty period but i not get free service.
        Hero MotoCorp customer support has been notified about the posted complaint.
        Dear Sir,

        We are extremely sorry for the inconvenience caused. We request you to share your Registered Mobile Number and Dealer details with us on app.[protected]@heromotocorp.com for our representative to connect with you.

        Regards,
        Team Hero MotoCorp
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          R
          Ramakant Dave
          Aug 16, 2020
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          Address: Pura mohalla near Laxmi temple jalore, Suraj pol ke andar jalore

          Service sahi nahi ho payi hai
          Hero MotoCorp customer support has been notified about the posted complaint.
          Dear Sir,

          Sorry to hear about the trouble you faced. We request you to provide your Registered Mobile Number and Dealer details on app.[protected]@heromotocorp.com to help us in resolving your issue.

          Regards,
          Team Hero MotoCorp
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            M
            Manik Majum Der
            Aug 15, 2020
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            Address: Harringhata

            Due parts, service book, manual, etc
            Every time harassment me
            Hero MotoCorp customer support has been notified about the posted complaint.
            Dear Sir,

            Kindly elaborate your concern in detail with us on app.[protected]@heromotocorp.com to assist you further.

            Regards,
            Team Hero MotoCorp
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              G
              Goddebnath
              Aug 15, 2020
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              Address: South 24 pgs

              I have a hero i-smart pro, which brought on september 2019. From the time of delivery we face sometimes starting problem. We inform to the dealer they said that after few days riding the problem solve automatically but problem not solved. Then we visited the workshop to service my bike & get solutions of the starting problem/suddenly stopped in running condition, but the problem not solved tiil now. Few days ago same problem happening many times when i'm on the way, so we visit a local workshop but problem not resolved. Then once again visited the authorised workshop but still facing same problem. Its very denjer cause if suddenly stopped on the highway then accident occurs.
              Hero MotoCorp customer support has been notified about the posted complaint.
              Dear Sir,

              Apologies for the unpleasant experience. Please share Registered Mobile Number and Dealer details on app.[protected]@heromotocorp.com for our team to assist you.

              Regards,
              Team Hero MotoCorp
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                R
                Rishikesh sikarwar Rishikesh sikarwar
                Aug 15, 2020
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                Address: Village khoovipura Dholput

                Bike ka ingane problem and starting problem and ingane over hiring
                Hero MotoCorp customer support has been notified about the posted complaint.
                Dear Sir,

                We are extremely sorry for the inconvenience caused. We request you to share your Registered Mobile Number and Dealer details with us on app.[protected]@heromotocorp.com for our representative to connect with you.

                Regards,
                Team Hero MotoCorp
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                  D
                  DEVA RAJU MOYYA
                  Aug 14, 2020
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                  Address: RATNA MOTORS, MVP COLONY, VISKHAPATNAM (AP)

                  I moyya deva raju, i got a message from herorm on 11 aug 2020. Regarding your vehicle is service due on 16 aug 2020 (Sunday) but sunday is closed, req to bring on[protected]Saturday), that's why i plan for my service at great hero show room. Today[protected]Friday) i visit the ratna motors, mvp colony visakhapatnam (Ap) tomorrow is holiday 99.9 % dont bring for service your vehicle.. Sir i request to high authority to slove the problem.
                  Hero MotoCorp customer support has been notified about the posted complaint.
                  Dear Sir,

                  We regret the inconvenience caused to you. We request you to provide your Registered Mobile Number / VIN (Vehicle identification number) on app.[protected]@heromotocorp.com to help us in resolving your issue.

                  Regards,
                  Team Hero MotoCorp
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                    M
                    Mr. Sunny
                    Aug 14, 2020
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                    Address: Jabbowal, nawanshahr punjab

                    I'm buy new scotty 2 month ago. Now pump too much problem. I'm note repair my scotty i want new scotty change.
                    Hero MotoCorp customer support has been notified about the posted complaint.
                    Dear Sir,

                    Apologies for the unpleasant experience. Please share your Registered Mobile Number and Dealer details for our team to assist you.

                    Regards,
                    Team Hero MotoCorp
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                      B
                      Btsrealtech
                      from MAHOBA, Uttar Pradesh
                      Aug 14, 2020
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                      Address: BTS Real Tech, Laundi Road

                      Good afternoon, dear team the company had done fraud with me as i purchased a new bike from mahoba city which is located in uttar pradesh. Yesterday on[protected]August) at mid night around 7:30 to 8:00 pm i got my bike tube blast while running on road and due to that i had lost my mobile and got major scratches on my body, this is a trust company how can you that? I want refund and want to pass the claim and also want to take a strict action against this. Sharing you the images of the tube and registered documents.
                      Hero MotoCorp customer support has been notified about the posted complaint.
                      Aug 14, 2020
                      Updated by Btsrealtech
                      Without provided any resolution How can you guys make my complaint as resolved ??
                      Aug 14, 2020
                      Updated by Btsrealtech
                      reselvo my issue or I register complain on https://www.indiapost.gov.in/VAS/Pages/complaintregistration.aspx
                      Thankyou

                      Aug 17, 2020
                      Updated by Btsrealtech
                      No one is listening for my issue. Is this your system works ? I want my issue to resolved as soon as possible.
                      Dear Sir,

                      We are extremely sorry for the inconvenience caused. We request you to share your Registered Mobile Number and Dealer Showroom name with us on app.[protected]@heromotocorp.com for our representative to connect with you.

                      Regards,
                      Team Hero MotoCorp
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                        E
                        Er Kuldeep Khokha
                        Aug 14, 2020
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                        Address: National services jind gihana rohtak bypass

                        My bike no is hr31 p1275. Which purchased on december, 2018. I went to national services jind (Gohana, rihtak by pass) to change battery. Battery is totally damaged. But national services denied to change the battery. So please change the battery. It is under warranty.
                        Hero MotoCorp customer support has been notified about the posted complaint.
                        Dear Sir,

                        Sorry to hear about the trouble you faced. We request you to provide your Registered Mobile Number on app.[protected]@heromotocorp.com to help us in resolving your issue.

                        Regards,
                        Team Hero MotoCorp
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                          N
                          Neshat Ahmad
                          Aug 14, 2020
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                          Address: At&po. Bherokhara, p.s. Tajpur, Distt. Samastipur

                          My motorcycle engine is making noize and not comfortable working
                          Hero MotoCorp customer support has been notified about the posted complaint.
                          Dear Sir,

                          Apologies for the unpleasant experience. Please share your Registered Mobile Number and Dealer details on app.[protected]@heromotocorp.com for our team to assist you.

                          Regards,
                          Team Hero MotoCorp
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                            D
                            deepesh096
                            Aug 12, 2020
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                            I gave my bike hero motocorp super splendor ibs drs to an authorized hero service center on 30.7.20 with 5249 km reading instead of my bike being serviced i received my bike from a police station without the service being done and moreover someone from the service center rode it for 130 km approximately.
                            I want a written apology from the head office of hero motocorp regarding this situation and as for compensation they will have to service my bike for free for 2 years.
                            Hero MotoCorp customer support has been notified about the posted complaint.
                            Dear Sir,

                            Apologies for the inconvenience. We request you to share your Registered Mobile Number and Dealer details with us on app.[protected]@heromotocorp.com for our representative to connect with you.

                            Regards,
                            Team Hero MotoCorp
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                              V
                              Vinod Suhagg
                              Aug 12, 2020
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                              Sir, in owner's manual why engine oil hero 4t plus sae 10w30 sj grade jaso ma is mention. Jaso ma is for wet clutch. It should be jaso mb.

                              Request check up.

                              Thanking you

                              Regards

                              Vinod
                              Mobile [protected]
                              Hero MotoCorp customer support has been notified about the posted complaint.
                              Dear Sir,

                              Sorry to hear about the trouble you faced. We request you to provide your Registered Mobile Number and Dealer details on app.[protected]@heromotocorp.com to help us in resolving your issue.

                              Regards,
                              Team Hero MotoCorp
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                                V
                                Viswash Pandey
                                Aug 12, 2020
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                                Address: Mangalmurti Hero moto corp.

                                Maine friday ko apne scooty ka servicing.. Mangalmurti hero moto corp me kraya tha... Jo pahariya varanasi uttar pradesh me.. Hai.. Aur mere scooty aj start nhi huyi subh to maine uska enginge oil check jo ki umse nhi dala gya tha... Ye incident ek bar aur mere sath ho chuka hai ye log... Engine oil. Ki. Chori krte hai... Isk phle bhi mera engine seej... Ho chuka hai ye dusri bar wo log same galti repeat kr rhe hai maine complain bhi kiya customer care pe bt koi reply nhi. Aya.. Apse request hai ki please ispe immediate action liya jaye... Thank you
                                Hero MotoCorp customer support has been notified about the posted complaint.
                                Aug 12, 2020
                                Updated by Viswash Pandey
                                UP 65 DE 2541 VEHICLE REGISTRATION NUMBER..AND NAME-VISWASH PANDEY
                                Dear Sir,

                                We highly regret the inconvenience caused. Kindly share your Registered Mobile Number / VIN (Vehicle identification number) with us on app.[protected]@heromotocorp.com to help you further.

                                Regards,
                                Team Hero MotoCorp
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                                  Ś
                                  Śañskãŕ Jāïń
                                  Aug 11, 2020
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                                  Address: LAKARI FAZALPUR

                                  I've purchased a new splender plus on 2nd july 2020. After some days taking bike from office when going to home with bike suddenly face that current dropping problem and only vibrate the bike no run so far, and i complain about it in showroom but the problem is not solved. They are just passing the time saying go here, go there or leave the bike. As the problem is from 15 days, so i request you please resolve my problem as soon as possible.
                                  My bike rc no. Up21ch3085
                                  My mobile no. +91-[protected]

                                  Thank you
                                  Hero MotoCorp customer support has been notified about the posted complaint.
                                  Dear Sir,

                                  We regret the inconvenience caused to you. We request you to share your Registered Mobile Number and Dealer details with us on app.[protected]@heromotocorp.com for our representative to connect with you.

                                  Regards,
                                  Team Hero MotoCorp
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                                    M
                                    Manmohan singh Gill
                                    Aug 11, 2020
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                                    Address: Taran taran

                                    Destini 125 was purchased december 2019 and was registered on[protected].
                                    First service was done on[protected] with reading of 735 km.
                                    Second service was done on 04-06-20 at 2567 km.
                                    Immediately after this service engine oil started leaking and vehicle was taken to service station and we were told that their is crack in engine chamber so you claim from insurance and will we get it replaced.
                                    Since scooty is under warranty why do we claim under insurance.
                                    Pls specify why engine is not being replaced and why we are made to file an insurance claim.
                                    Hero MotoCorp customer support has been notified about the posted complaint.
                                    Dear Sir,

                                    We regret the trouble caused. Kindly provide your Registered Mobile Number and Dealer details on app.[protected]@heromotocorp.com to help you further.

                                    Regards,
                                    Team Hero MotoCorp
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                                      N
                                      Navjot singh cheema
                                      Aug 11, 2020
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                                      Dear sir
                                      I have been trying from last one and half month to get resolution of my complaint but till date i didn’t get any result. To start with, i had purchased a motorcycle splendor plus from one of your dealership tulsi motors on 20th march, 2020 on my wife’s name.
                                      Detail of billing are given below
                                      Customer name & address - amrinder kaur w/o gurpreet singh
                                      Sant hazara singh nagar, patiala road, sanour
                                      Patiala, 147103
                                      Chassis no. Mblhaw089khl07082
                                      The day i bought the motorcycle i request the dealership for registration of the motorcycle as it was already in rumours about lockdown. Even one day before lockdown was started i personally go to the dealership and asked their staff for registration. I know that after 31st march 2020 my bs4 motorcycle would not get registered. But i didn’t get any confirmation from them. During lockdown also i was in contact with the dealership staff which assures me that registration will be done before 31st july, 2020.
                                      Now when the lockdown was relaxed on 15th may, 2020 i go to the dealership and asked about the registration of my motorcycle. That time i came to know that they had done a blunder by not registering my vehicle.
                                      From that time, i have been visiting dealership and calling the staff for any solution but all in vain. Nobody is giving me clarity that will my motorcycle get registered or not. On one of my visit dealer people told me that they will give me new bs6 motorcycle in place of this bs4 but i have to give them extra money. Why should i pay for the mistake of dealer?
                                      Even i registered a complaint in company cell centre with complaint no.[protected] but i didn’t get any call from dealer or from company till date. I called up again and again to call centre but they just give only one answer that dealer people will talk to you.
                                      Sir i am very upset with the behaviour and attitude of the dealer in my case. I need some strong answer. I have purchase hero motorcycle on its brand name but the service i am getting is of third class.
                                      Please do something and help me in this matter.

                                      Gurpreet singh cheema
                                      [protected]
                                      Hero MotoCorp customer support has been notified about the posted complaint.
                                      Dear Sir,

                                      We are sorry to hear that. Please share your Registered Mobile Number and Dealer showroom name on app.[protected]@heromotocorp.com for our team to assist you.

                                      Regards,
                                      Team Hero MotoCorp
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