Claimed

Hero MotoCorp Complaints & Reviews

1
Updated: Aug 5, 2025
Complaints 6263
Resolved
257
Unresolved
6006
Contacts

File a complaint to Hero MotoCorp

Having problems with Hero MotoCorp?

File a complaint and get it resolved by Hero MotoCorp customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Hero MotoCorp reviews & complaints page 130

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
K
kamathamca
Jul 6, 2020
Report
Copy

Address: 520002

I have given my bike for servicing and for minor repairs. They just opened the head and billed me rs.4300/-.

Except that they did nothing to my bike but the price charged is very high.

When i ask for the service & inputs fixed to my bike they didn't answer me well.

I didn't receive the service to the value of money paid. I'm totally dissatisfied with their service.
Hero MotoCorp customer support has been notified about the posted complaint.
The service show room 8s located in Vijayawada, Andhra Pradesh, RM Motor Hero Service Centre.
Dear Sir,

We regret the unpleasant experience. Please share your Registered Mobile Number on app.[protected]@heromotocorp.com for our team to assist you.

Regards,
Team Hero MotoCorp
Helpful
Found this helpful?
2 Comments
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    B
    BBhawani
    Jul 6, 2020
    Report
    Copy

    I have purchsed bike from Indica motors chirawa on 18 nov 2019 but still i haven't received my RC and when i ask to RTO about it they told that problem is with HSR submission ... agency is not giving any response about HSR complete

    Invoice no. Of bike-20586CK19S788
    Registration No. -RJ18GS4409
    Hero MotoCorp customer support has been notified about the posted complaint.
    Dear Sir,

    We regret the inconvenience caused to you. With respect to your complaint[protected] raised via Call Center is in the process of resolving your issue, kindly let us know once your issue gets resolved.

    Regards,
    Team Hero MotoCorp
    Helpful
    Found this helpful?
    1 Comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      V
      Report
      Copy

      Address: Samhutapur belghat gorkhapur up

      Bike eengine daimege workshop to repering not warking
      Hero MotoCorp customer support has been notified about the posted complaint.
      Dear Sir,

      Sorry to hear about the trouble you faced. We request you to provide your Registered Mobile Number and Dealer details on app.[protected]@heromotocorp.com to help us in resolving your issue.

      Regards,
      Team Hero MotoCorp
      Helpful
      Found this helpful?
      1 Comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        G
        Gauresh Angiras
        Jul 4, 2020
        Report
        Copy

        Address: VILL CHAUNI KUTHANUA 366 TEH KASALI HP 173236

        I (lalita wife of anil kumar)have purchaged maestro edge scooty from hero runway motors hp phone no.[protected]kunihar teh arki) on 2nd december 2019 and at that time the dealer have charges for rc and for no. Plate s according to norm but after complition of 7 months he has not given me my rc and no. Plate . I called him no. Of times even i sent massages on whatsapp for inquiring of rc but he has not responded about every time . When i visited the to the dealer he missbehaved with me . What a poor service this dealer is providing to costumer

        complainent:
        lalita wife of anil kumar mobile no. [protected], [protected]
        +1 photos
        Hero MotoCorp customer support has been notified about the posted complaint.
        Jul 04, 2020
        Updated by Gauresh Angiras
        Hero Motocorp — Not receiving rc and no. plate after 8 month from dealer

        1 Review
        VILL CHAUNI KUTHANUA 366 TEH KASALI HP 173236, India
        Gauresh Angiras on Jul 4, 2020Mark as Resolved

        I (lalita wife of anil kumar)have purchaged maestro edge scooty from hero runway motors hp phone no.[protected]kunihar teh arki) on 2nd december 2019 and at that time the dealer have charges for rc and for no. Plate s according to norm but after complition of 7 months he has not given me my rc and no. Plate . I called him no. Of times even i sent massages on whatsapp for inquiring of rc but he has not responded about every time . When i visited the to the dealer he misbehaved with my husband . What a poor service this dealer is providing to costumer
        Dear Sir,

        Apologies for the unpleasant experience. Please share your Registered Mobile Number and Dealer state on app.[protected]@heromotocorp.com for our team to assist you.

        Regards,
        Team Hero MotoCorp
        Helpful
        Found this helpful?
        1 Comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          K
          Kishor Kumar R
          Jul 3, 2020
          Report
          Copy

          Address: Adavigollavarahalli Village Maralakunte Post chikballapur TQ DT

          Passion Pro i3s Vehical Parts not Fitting Properly
          I Purchesd in SUHAS MOTARS in CHIKBALLAPUR City

          There are no service Available and there people not talking to me
          +1 photos
          Hero MotoCorp customer support has been notified about the posted complaint.
          Jul 03, 2020
          Updated by Kishor Kumar R
          Suhas motars has worst showrom in chikballapur

          Dear Sir,

          We regret the trouble caused. Kindly provide your Registered Mobile Number / VIN (Vehicle identification number) on app.[protected]@heromotocorp.com to help you further.

          Regards,
          Team Hero MotoCorp
          Helpful
          Found this helpful?
          1 Comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            M
            from Gurgaon, Haryana
            Jul 2, 2020
            Report
            Copy

            Address: Charkhi dadri

            मैने मित्तल agency charkhi दादरी से 1nov 2019 को स्प्लेंडर plus bike खरीदी थी. 3free service हो चुकी. हर बार note करवाता हू की इसके handle me problem hai परन्तु हर बार टरका दिया जाता है. उस problem को ठीक नहीं किया जाता. मैं hero के service से संतुष्ट नहीं हूँ. [protected]
            Hero MotoCorp customer support has been notified about the posted complaint.
            Dear Sir,

            We regret the inconvenience caused to you. We request you to provide your Registered Mobile Number / VIN (Vehicle identification number) on app.[protected]@heromotocorp.com to help us in resolving your issue.

            Regards,
            Team Hero MotoCorp
            Helpful
            Found this helpful?
            1 Comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              M
              mandal anil
              from Hazaribagh, Jharkhand
              Jul 2, 2020
              Resolved
              Report
              Copy
              Resolved

              Joyride discount related.

              Dear sir
              I service my bike JH02M6293
              I have joy ride card but shree gopal automobile service center not giving me joy ride service discount. Please resolve my problem... Bill attached. My mobile no. is [protected]....
              +1 photos
              Helpful
              Found this helpful?
              1 Comment
              Report
              Copy
              P
              parmanand ojha
              Jul 1, 2020
              Report
              Copy

              Hii
              I am visiting hero service center in gurgaon (Himgiri hero badshapur sec.-38) they guy having lots number of bike for service. Even they don't talk properly for example if you go for a service of your bike it will take 7 to 8 hrs to your number
              Kindly help
              Hero MotoCorp customer support has been notified about the posted complaint.
              Dear Sir,

              Apologies for the unpleasant experience. Please share your Registered Mobile Number / VIN (Vehicle identification number) on app.[protected]@heromotocorp.com for our team to assist you.

              Regards,
              Team Hero MotoCorp
              Helpful
              Found this helpful?
              1 Comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                P
                Pramod Ujjini
                Jul 1, 2020
                Report
                Copy

                Sir.
                I brought a new vehicle that is passion expro in september 2019 by cash. Till date i'm facing front wheel and tyre is not properly fitted. And thus air pressure is not stable more than 2days.. This problem is occurred when i purchased the vehicle..
                Authorised dealer survicer says that this is chargeable survice.. So u have to pay and get survice.
                Now i payed and survised the bike... Now also facing the same problem.
                And also they collected amount for free survices too.
                So pls help me to get free from these problems.
                Thank you
                From: pramod c p
                Hero MotoCorp customer support has been notified about the posted complaint.
                Dear Sir,

                Sorry to hear about the trouble you faced. We request you to provide your Registered Mobile Number and Dealer details on app.[protected]@heromotocorp.com to help us in resolving your issue.

                Regards,
                Team Hero MotoCorp
                Helpful
                Found this helpful?
                1 Comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  D
                  deepakhari08
                  Jul 1, 2020
                  Report
                  Copy

                  Address: G B Automobiles Hero , Post Office Khoripakar, Maldepur, Uttar Pradesh 277001

                  I have purchase hero pleasure plus in march 2020, next day after purchase petrol leakage occurred, i explain the problem to the hero shop where i purchase this scotty, they told its normal overflow. Each and every day petrol leak, then again i explain to then, they check and change carburetor and keep my bike for 16 days for observation. They give me a bike after few days problem still persist and not fixed, petrol leak very frequently. Please fix this problem permanently or replace this bike.
                  +1 photos
                  Hero MotoCorp customer support has been notified about the posted complaint.
                  Dear Sir,

                  We are extremely sorry for the inconvenience caused. We request you to share your Registered Mobile Number / VIN (Vehicle identification number) with us on app.[protected]@heromotocorp.com for our representative to connect with you.

                  Regards,
                  Team Hero MotoCorp
                  Helpful
                  4 other people found this review helpful
                  4 found this helpful
                  1 Comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    L
                    Lenin Varma
                    Jul 1, 2020
                    Report
                    Copy

                    Address: Nizampally :regonda mobile no 8096521635

                    I have buy a new bike on 25/05/2020
                    It was not starting. Please send the motor mechanic
                    Hero MotoCorp customer support has been notified about the posted complaint.
                    Dear Sir,

                    We regret the inconvenience caused to you. Please share your Registered Mobile Number and Dealer details on app.[protected]@heromotocorp.com for our team to assist you.

                    Regards,
                    Team Hero MotoCorp
                    Helpful
                    Found this helpful?
                    1 Comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      V
                      vision chanel
                      Jul 1, 2020
                      Report
                      Copy

                      Address: sumitra sons shahjahanpur up 242001

                      My bike engine rejected please replaced my bike engine
                      Hero MotoCorp customer support has been notified about the posted complaint.
                      Dear Sir,

                      We are extremely sorry for the inconvenience caused. We request you to share your Registered Mobile Number and Dealer details with us on app.[protected]@heromotocorp.com for our representative to connect with you.

                      Regards,
                      Team Hero MotoCorp
                      Helpful
                      Found this helpful?
                      1 Comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        G
                        Grop Talent
                        from Delhi, Delhi
                        Jun 30, 2020
                        Report
                        Copy

                        Hf delux bike fuel tank color removed layer by layer.
                        But no changing fuel tank in warrenty.
                        Hemant porwal
                        [protected]
                        Hero MotoCorp customer support has been notified about the posted complaint.
                        Dear Sir,

                        Apologies for the unpleasant experience. Please share your Registered Registered Mobile Number and Dealer details on app.[protected]@heromotocorp.com for our team to assist you.

                        Regards,
                        Team Hero MotoCorp
                        Please resolve the issue as soon as possible
                        Helpful
                        Found this helpful?
                        2 Comments
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          P
                          Pondevsha
                          Jun 30, 2020
                          Report
                          Copy

                          Address: Chittorgarh

                          I have sent my maestro edge bs6 for a complaint in the ignition / vehicle key. I was informed that the key is damaged and need a replacement for which i agreed. After maintenance, the vehicle was delivered to me.
                          After paying him the charges, i checked the vehicle but to my surprise i was then informed that it needs battery replacement as well for which i got frustrated. Then i inquired about the single key given to me for the new one. The manager told me that now a days, the company is supplying only one key. But when i was about to reconfirm the same from other dealer, he informed that it has come with only one key and he has sent a mail for the other one. When i insisted to show the mail to satisfy myself, he denied to show the mail and he argued that it will be done like this only. If i wish, i can take the vehicle or get the new key removed by paying labour charge.
                          With no other option left, i asked him to remove the same and reinstall the old one. The next day i received my vehicle with old key which i got it replaced at other dealer.
                          On my observation, i found out that the horn was replaced with faulty one, the near light isn't functioning and the engine torque increased.
                          The avs dealer was very rude, liar and not at all professional.
                          I would like to see the action taken by hero motocorp on this.
                          Hero MotoCorp customer support has been notified about the posted complaint.
                          Dear Sir,

                          We regret the trouble caused. Kindly provide your Registered Mobile Number and Dealer details on app.[protected]@heromotocorp.com to help you further.

                          Regards,
                          Team Hero MotoCorp
                          Helpful
                          Found this helpful?
                          1 Comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            B
                            Bhuva Keval
                            Jun 30, 2020
                            Report
                            Copy

                            Address: 20/23, Lal Bahadur Shastri Rd, opposite Chirag Diamond, Anupam Colony, Bapunagar, Ahmedabad, Gujarat 380024, India

                            I purchase bike from karnavati bike showroom about 3 month ago. But front fork damaged (No accident & no manual damage). But showroom manager vinod vadhela rudly answer the customer and no response from there staff.
                            +1 photos
                            Hero MotoCorp customer support has been notified about the posted complaint.
                            Dear Sir,

                            Apologies for the inconvenience. We request you to provide your Registered Mobile Number and Dealer state on app.[protected]@heromotocorp.com to help us in resolving your issue.

                            Regards,
                            Team Hero MotoCorp
                            Helpful
                            Found this helpful?
                            1 Comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              A
                              aswinisahu
                              Jun 29, 2020
                              Report
                              Copy

                              Dear sir,
                              I sri aswini kumar sahu, berhampur, take a personal loan reference cas id - 5800090 and loan amount 252, 953/- on 5th august 2019, but i paid the 7 emis and then close the all balance amount rs.2, 37, 933/- on 18th february 2020 through axis bank cheque no. 190558, transaction no.60977841. But hero fincorp company submit the cheque every month on continue basis and the bounce charges was debited from my account and the bank was notice to me as failure customer. This was informed many times in local hero fincorp office and delhi head office also. But there is no response.

                              So kindly send the noc and the return the dishonored cheque amount which is debited from my account as soon as possible, otherwise i will take the legal action with you
                              Hero MotoCorp customer support has been notified about the posted complaint.
                              Hi, as per Service Request number 60977841 we wish to inform you that, Conversion request has been approved & the card has been converted into Privilege card. The old cards will be deactivated shortly. Regards, Team Axis Bank.
                              Dear Sir,

                              We are sorry to hear that. Please share your Registered Mobile Number and Dealer details on app.[protected]@heromotocorp.com for our team to assist you.

                              Regards,
                              Team Hero MotoCorp
                              Helpful
                              Found this helpful?
                              2 Comments
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                S
                                Sandesh Kumar Singh
                                Jun 29, 2020
                                Report
                                Copy

                                Address: B1/2 Sadhe teen pushta kartar Nagar

                                Sandesh kumar singh
                                [protected]
                                Hero MotoCorp customer support has been notified about the posted complaint.
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  S
                                  Sandesh Kumar Singh
                                  Jun 29, 2020
                                  Report
                                  Copy

                                  Address: B1/2 kartar Nagar Delhi 110053

                                  He dear aman motor's team
                                  Please check and revert
                                  My motorcycles number dl5scg4371 i have done 4 services. Still its average is giving 3035 and no one with aman motors is making contact. No response.
                                  Thanks regards
                                  Sandesh kumar singh
                                  [protected]
                                  [protected]@gmail.com
                                  Hero MotoCorp customer support has been notified about the posted complaint.
                                  Dear Sir,

                                  We are extremely sorry for the inconvenience caused. We request you to share your Registered Mobile Number and Dealer state with us on app.[protected]@heromotocorp.com for our representative to connect with you.

                                  Regards,
                                  Team Hero MotoCorp
                                  Helpful
                                  Found this helpful?
                                  1 Comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    J
                                    JAYDEV OJHA
                                    Jun 28, 2020
                                    Report
                                    Copy

                                    Address: Lawyers colony Agra

                                    Jab maine service december mai karai thi duet ki tb tanki ka berger kharab tha tb se aj tak tanki ka berger nhi mila hai
                                    Nhi service ka koi time hai 10 am ka aaya hi duet ki service karane parantu abhi tak service nhi hu
                                    Hero MotoCorp customer support has been notified about the posted complaint.
                                    Dear Sir,

                                    Apologies for the unpleasant experience. Please share your Registered Mobile Number and Dealer details on app.[protected]@heromotocorp.com for our team to assist you.

                                    Regards,
                                    Team Hero MotoCorp
                                    Helpful
                                    Found this helpful?
                                    1 Comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      A
                                      akki050311
                                      Jun 28, 2020
                                      Report
                                      Copy

                                      Address: A 74, MAIN ROAD, near Krishna Nagar, Kanti Nagar East, Krishna Nagar, Delhi, 110051

                                      I have bought a bike (Model: splendor plus) on 6th march 2020 from kanti nagar east delhi, the alloy wheel was has bent at the time of driving due to very small road pits, the quality of alloy wheel is very bad. I did not expect such a low quality product from hero group. And my bike is only 3 month old.
                                      Sorry to say that in future i never buy any bike of hero. And one mare thing my complaint is not for service my complaint is regarding quality of hero bikes
                                      Incident date is 26 june 2020.

                                      Akhiel sharma
                                      [protected]
                                      +2 photos
                                      Hero MotoCorp customer support has been notified about the posted complaint.
                                      Jun 30, 2020
                                      Updated by akki050311
                                      they did not give me any solution for this yet. Even they did not contact me
                                      i really disappont.
                                      Jul 06, 2020
                                      Updated by akki050311
                                      Is there Any other way to complaint against them because the did noot give me any solution for my complaint.
                                      i Really don't belive that hero company have this kind of behaviour.
                                      Dear Sir,

                                      Please accept our sincere apologies. We request you to share your Registered Mobile Number and Dealer showroom name on app.[protected]@heromotocorp.com for our team to look into it.

                                      Regards,
                                      Team Hero MotoCorp
                                      Helpful
                                      Found this helpful?
                                      1 Comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit